Gebruiksaanwijzing /service van het product SAMSUNG PL10 van de fabrikant Samsung
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This user manual includes detailed usage instructions for your camera. Please read this manual thoroughly . Ä Click a topic User Manual PL10 Quick refer ence Contents Basic functions Extended functio.
1 Health and safety information Always comply with the following precautions and usage tips to avoid dangerous situations and ensure peak performance of your camera.
2 Health and safety information Protect batteries, char gers, and memory cards from damage Avoid exposing batteries or memory cards to very cold or ver y t hot temperatures (below 0º C/32º F or above 40º C/104º F). Extreme temperatures can reduce the charging capacity of your batteries and can cause memory cards to malfunction.
3 Health and safety information Ensure maximum battery and char ger life Overcharging batteries may shorten battery life. After charging is t finished, disconnect the cable from your camera. Over time, unused batteries will discharge and must be t recharged before use.
4 ©2009 SAMSUNG DIGIT AL IMAGING CO., L TD. Camera specifications or contents of this manual may be changed without prior notice due to upgrade of camera functions. Copyright information Microsoft Windows and the W indows logo are t registered trademarks of the Microsoft Corporation.
5 Indications used in this manual Shooting mode Indication Smart Auto S Auto a Program p DIS d Photo Help Guide h Scene s Movie v Multimedia u Shooting mode icons These icons indicate that a function is available in the corresponding modes. The s mode may not support functions for all scenes.
6 Expressions used in this manual Pressing the shutter t Half-press [ Shutter ]: press the shutter halfway down Press [ t Shutter ]: press the shutter all the way down Half-press [ Shutter ] Pre.
7 Quick r eference T aking photos of people s t mode > Beauty Shot, Portrait, Children f 34 Red-eye, Red-eye Fix (to prevent or correct red-eye) t f 45 Face Detection t f 49 T aking photos.
8 Contents Using the Beauty Shot mode ................................................ 34 Using the frame guide .......................................................... 35 Adjusting the exposure in the Night mode .............................. 36 Using the DIS mode .
9 Contents Adjusting brightness and colour ........................................ 53 Adjusting the exposure manually (EV) .................................... 53 Compensating for backlighting (ACB) .................................... 53 Changing the metering option .
Unpacking …………………………………… 11 Camera layout ……………………………… 12 Icons …………………………………………… 14 T urning your camera on or of.
Basic functions 11 Camera AC adapter/USB cable Rechargeable battery Strap Software CD-ROM (User manual included) Earphones Quick Start Manual Unpacking Check your product box for the following items. Optional accessories Camera case A/V cable Memory cards The illustrations may differ from your actual items.
Basic functions 12 Camera layout Before you start, familiarise yourself with your camera's parts and their functions. Shutter button Microphone POWER button AF-assist light/timer lamp Flash Multi.
Basic functions 13 Camera layout Display Zoom button Zoom in or out in Shooting mode. t Zoom in on part of a photo or view files as thumbnails in Playback mode.
Basic functions 14 B. Icons on the right Icon Description Flash Timer Auto focus Photo style Face detection Face tone Face retouch Image adjustment (contrast, sharpness, saturation) V oice muted C.
Basic functions 15 T urning your camera on or off Learn how to start your camera. T urning on your camera in Playback mode Press [ P ]. The camera turns on and accesses Playback mode immediately . Press and hold [ P ] to mute camera sounds. Press [ POWER ] to turn your camera on or off.
Basic functions 16 Selecting options Y ou can select options by pressing [ m ] and using the navigation buttons ([ D ], [ M ], [ F ], [ t ]). Y ou can also access shooting options by pressing [ f ] but some options are not available. E.g. Select a white balance option in the P mode In Shooting mode, press [ 1 O ].
Basic functions 17 Selecting options Press [ 5 D ] or [ M ] to scroll to White Balance and then press [ t ] or [ o ]. EV White Balance ISO Face Detection Photo Size Quality ACB Exit Back Press [ 6 F ] or [ t ] to scroll to a white balance option. Daylight Back Move Press [ 7 o ].
Basic functions 18 Setting the display and sound Learn how to change the basic settings for the display and sound according to your preferences. Setting the sound Set whether your camera emits a specified sound when you operate your camera. In Shooting or Playback mode, press [ 1 m ].
Basic functions 19 T aking photos Learn basic actions to take photos easily and quickly in the Auto mode. In Shooting mode, press [ 1 O ]. Select 2 Auto . Smart Auto Auto Program DIS Photo Help Guide This mode minimizes user settings for quick, convenient shooting.
Basic functions 20 T aking photos Digital zoom If the zoom indicator is in the digital range, your camera is using the digital zoom. The picture quality may deteriorate when you use the digital zoom.
Basic functions 21 Using the Photo Help Guide mode This mode provides various shooting tips. Learn how to get better photos and videos. View a topic. 5 Press [ t D ] or [ M ] to display the previous or next screen. Back Practice Photo Help Guide Press the Fn button.
Basic functions 22 T ransferring files to your computer (for Windows) T ransfer files by connecting your camera to your PC. Programs contained on the CD Program Purpose Samsung Master Edit photos and videos. Samsung Converter* Convert videos so that they can be played on the camera.
Basic functions 23 T ransferring files to your computer (for Windows) T ransferring files to your PC Once you connect the camera to your PC, the camera will be recognised as a removable drive. The battery will be charged while the camera is connected to a PC with the USB cable.
Basic functions 24 T ransferring files to your computer (for Windows) T ransferring multimedia files to the camera Requirements Y our camera will support the following file types. Multimedia mode Supported type Music File type t : MP3 (MPEG-1/2/2.
Basic functions 25 T ransferring files to your computer (for Windows) Copy multimedia files to the corresponding folders. 4 MP3 files to MP3 folder t SDC files to PMP folder t TXT files to TEXT folder t Multimedia files cannot be played or viewed if the folder names are t incorrect.
Basic functions 26 T ransferring files to your computer (for Windows) No. Description Add video files (A VI, WMV , ASF , MPG [MPEG-1]). Add subtitles. Specify the folder path and file name for the converted file. Convert the file.
Basic functions 27 T ransferring files to your computer (for Windows) No. Description Select a location for downloaded files. Click to download the selected files. Thumbnails of files; click an image to download. Using Samsung Master Y ou can download files or edit photos or videos stored on your PC.
Basic functions 28 T ransferring files to your computer (for Windows) No. Description T oolbar Menus Click for more information about the program.
Basic functions 29 T ransferring files to your computer (for Mac users) When you connect the camera to a Macintosh computer , the computer will recognise the device automatically . Y ou can transfer files directly from the camera to the computer without installing any programs.
Basic functions 30 Tips for getting a clearer photo Holding your camera correctly Make sure nothing is blocking the lens. Half-pressing the shutter button Half-press [ Shutter ] and adjust the focus. Focus and exposure will be adjusted automatically .
Basic functions 31 Preventing your subject fr om being out of focus It may be difficult to get your subject in focus when: there is little contrast between the subject and background - (When your sub.
Shooting modes …………………………………………… 33 Using the Smart Auto mode ……………………………… 33 Using the Scene mode …………………………………….
Extended functions 33 Shooting modes T ake photos or record videos by selecting the best shooting mode for the conditions. Icon Description Appears when taking portraits at night. Appears when taking photos of landscapes with backlighting. Appears when taking portraits with backlighting.
Extended functions 34 Shooting modes Using the Beauty Shot mode T ake a photo of a person with options to hide facial imperfections. In Shooting mode, press [ 1 O ]. Select 2 Scene Beauty Shot . 3 T o make the subject's skin tone appear lighter (face only), press [ m ].
Extended functions 35 Shooting modes Using the frame guide When you want another person to take a photo of you, you can compose the scene with the frame guide feature. The frame guide will help the other person take a photo of you by showing the part of the pre-composed scene.
Extended functions 36 Shooting modes Select an option. 6 If you select t AUTO the aperture value or shutter speed will be adjusted automatically . Align your subject in the frame and half-press [ 7 Shutter ] to focus. Press [ 8 Shutter ] to take the photo.
Extended functions 37 Shooting modes Using the Program mode Set various options (except for shutter speed and aperture value) in the Program mode. In Shooting mode, press [ 1 O ]. Select 2 Program . Set options. (For a list of options, refer to 3 “ Shooting options.
Extended functions 38 Shooting modes Press [ 7 m ]. Select 8 Functions Stabiliser a stabiliser option. Option Description Off : Record a video with the stabilisation function turned off. On : Record a video with the stabilisation function turned on to prevent your video from blurring.
Extended functions 39 Shooting modes T o pause recording The camera allows you to pause temporarily while recording a video. With this function, you can record your favourite scenes as a single video. Press [ o ] to pause while recording. Press it again to resume.
Extended functions 40 Recording voice memos Learn how to record a voice memo that you can play back at any time. Y ou can add a voice memo to a photo as a short reminder of shooting conditions. Y ou will get the best sound quality when recording 40 cm away from the camera.
Selecting a resolution and quality ………… 42 Selecting a resolution ………………………… 42 Selecting image quality ………………………… 42 Using the timer ……………….
Shooting options 42 Selecting a resolution and quality Learn how to change the image resolution and quality settings. When recor ding a video: In the 1 v mode, press [ m ]. Select 2 Functions Movie Size an option. Option Description 800 X 592 : Play back on an SDTV .
Shooting options 43 Using the timer Learn how to set the timer to delay shooting. Sapdsv Press [ 3 Shutter ] to start the timer . The AF-assist light/timer lamp blinks. The camera will t automatically take a photo at the specified time. Press [ t t ] to cancel the timer .
Shooting options 44 Using the timer Pose for your photo while the AF-assist light/timer lamp 6 is blinking. The AF-assist light/timer lamp will stop blinking just before the t camera automatically takes a photo.
Shooting options 45 Shooting in the dark Learn how to take photos at night or in low light conditions. Using the flash Use the flash when taking photos in the dark or when you need more light on your photos. In Shooting mode, press [ 1 F ]. Auto Select an option.
Shooting options 46 Shooting in the dark Flash options are not available if you set burst options or select t Self-Portrait or Blink Detection . Make sure that your subjects are within the recommended distance t from the flash. (p. 95) If there is reflected light or much dust in the air , tiny spots may appear t on your photo.
Shooting options 47 Changing the camera’ s focus Learn how to adjust the camera's focus according to your subjects. Using auto focus T o take sharp photos, select the appropriate focus according to your distance from the subject. In Shooting mode, press [ 1 M ].
Shooting options 48 Changing the camera’ s focus Adjusting the focus area Y ou can get clearer photos by selecting an appropriate focus area according to your subject’ s location in the scene. In Shooting mode, press [ 1 m ]. Select 2 Functions Focus Area an option.
Shooting options 49 Using face detection If you use face detection options, your camera can automatically detect a human face. When you focus on a human face, the camera adjusts the exposure automatically . T ake photos quickly and easily by using Blink Detection to detect closed eyes or Smile Shot to capture a smiling face.
Shooting options 50 Using face detection T aking a smile shot The camera automatically releases the shutter when it detects a smiling face. In Shooting mode, press [ 1 m ]. Select 2 Functions Face Detection Smile Shot . When your subject smiles broadly , your camera can detect t the smile more easily .
Shooting options 51 Using face detection Using smart face recognition The camera automatically registers faces that you frequently photograph (up to 10 people). This feature will automatically prioritise the focus on those faces. This feature is available only when you use a memory card.
Shooting options 52 Using face detection The camera may recognise and register faces incorrectly depending t on lighting conditions, remarkable changes in the subject's pose or face, and whether or not the subject is wearing glasses.
Shooting options 53 Adjusting brightness and colour Learn how to adjust the brightness and colour for better image quality . Compensating for backlighting (ACB) When the light source is behind your subject or there is high contrast between your subject and the background, your subject is likely to appear dark in the photo.
Shooting options 54 Adjusting brightness and colour Selecting a light source (White balance) The colour of your photo depends on the type and quality of the light source. If you want the colour of your photo to be realistic, select an appropriate lighting condition to calibrate the white balance, such as Auto WB, Daylight, Cloudy , or T ungsten.
Shooting options 55 Adjusting brightness and colour Defining your own white balance In Shooting mode, press [ 1 m ]. Select 2 Functions White Balance Measure: Shutter . Aim the lens at a piece of white paper . 3 Press [ 4 Shutter ]. In Shooting mode, press [ 1 m ].
Shooting options 56 Using burst modes It can be difficult to take photos of fast-moving subjects or capture natural facial expressions and gestures of your subjects in photos. In these cases, select one of the burst modes. ps Option Description AEB : T ake 3 photos with different exposures: normal, t underexposed, and overexposed.
Shooting options 57 Improving your photos Learn how to improve your photos by applying photo styles or colours, or make some adjustments. Defining your own RGB tone In Shooting mode, press [ 1 m ]. Select 2 Functions Photo Style Selector Custom RGB .
Shooting options 58 Improving your photos Saturation option Description - Decrease the saturation. + Increase the saturation. Select t 0 if you do not want to apply any effects. (suitable for printing) Depending on the selected image adjustment option, some photo t styles are not available.
Playing back ……………………………………………… 60 Starting Playback mode …………………………………… 60 Viewing photos ……………………………………….
Playback/Editing 60 Playing back Learn actions to play back photos, videos, or voice memos, and managing files. Display in Playback mode Icon Description Photo includes a voice memo v Video file Pri.
Playback/Editing 61 Playing back Select a category . 3 T ype Date Colour Week Face Back Set Option Description T ype View files by the file type. Date View files by the date they were saved. Colour View files by the dominant colour of the image. W eek View files by the weekday they were saved.
Playback/Editing 62 Playing back Protecting files Protect your files from accidental deletion. In Playback mode, press [ 1 m ]. Select 2 File Options Protect Select . T o protect all files, select t All Lock . Select the file you want to protect and pr ess [ 3 o ].
Playback/Editing 63 Playing back Using the recycle bin If you activate the recycle bin, files you delete will be sent to the recycle bin instead of being deleted permanently . This applies to single files or selected files only–if you choose to delete all files, those files will not be sent to the recycle bin.
Playback/Editing 64 Playing back Viewing photos Zoom in on part of a photo or view photos in a slide show . Enlarging a photo In Playback mode, push [ Zoom ] up to enlarge a photo (push [ Zoom ] down to reduce a photo). The enlarged area and zoom ratio are indicated on the top of the screen.
Playback/Editing 65 Playing back Set the slide show effect. 4 Select 5 Start Play . T o loop the slide show , select t Repeat . Press [ t o ] to pause or resume the slide show . Starting a slide show Y ou can apply effects and audio to your slide show .
Playback/Editing 66 Playing back T rimming a video during playback Press [ 1 o ] at the point where you want the new video to begin and push [ Zoom ] up. Press [ 2 o ] to resume playback. Press [ 3 o ] at the point where you want the new video to end and push [ Zoom ] up.
Playback/Editing 67 Playing back Playing voice memos Playing a voice memo In Playback mode, select a voice memo and press [ 1 o ]. Use the following buttons to control playback. 2 Press T o [ F ] Scan backward. [ o ] Pause or resume playback. [ t ] Scan forward.
Playback/Editing 68 Editing a photo Perform photo editing tasks, such as resizing, rotating, eliminating red-eyes, and adjusting brightness, contrast, or saturation. Rotating a photo In Playback mode, select a photo and press [ 1 m ]. Select 2 Edit Rotate an option.
Playback/Editing 69 Editing a photo Defining your own RGB tone 1 In Playback mode, select a photo and press [ m ]. Select 2 Edit Photo Style Selector Custom RGB . Select a colour (R: Red, G: Green, B: Blue). 3 Back Move Adjust the amount of the selected colour .
Playback/Editing 70 Editing a photo Correcting exposur e problems Adjust ACB (Auto Contrast Balance), brightness, contrast, or saturation; remove red-eye; hide facial imperfections; or add noise to the photo. Adjusting ACB (Auto Contrast Balance) In Playback mode, select a photo and press [ 1 m ].
Playback/Editing 71 Editing a photo Press [ 4 m ]. Select 5 File Options DPOF Size an option. Option Description Select Specify the print size for the selected photo. All Specify the print size for all photos. Reset Reset your settings. If you select 6 Select , scroll to a photo and pr ess [ Zoom ] up or down to select the print size.
Playback/Editing 72 Viewing files on a TV Play back photos or videos by connecting your camera to a TV using the A / V cable. T urn on your camera and press [ 5 P ]. View photos or play videos using the buttons on your 6 camera. On some TVs, digital noise may occur or part of an image may not t appear .
Playback/Editing 73 Printing photos with a photo printer (PictBridge) Print photos with a PictBridge-compatible printer by connecting your camera directly to the printer .
Using Multimedia mode ………………………………… 75 Using the Music mode …………………………………… 77 Playing music files ……………………………………….
Multimedia 75 Plug the supplied earphones into the multifunction jack. 1 In Shooting mode, press [ 2 M ]. Select 3 Multimedia a mode. Music Videos T ext Viewer This mode allows you to play MP3 files. Select a file to play . 4 Files will be played automatically .
Multimedia 76 Using Multimedia mode Locking the buttons Y ou can lock the buttons to prevent any unwanted camera operations during playback. Press and hold [ M ] to lock or unlock the buttons. Even though you lock the buttons, you can still operate [ t POWER ] and use the USB cable.
Multimedia 77 Playing music files Access the Music mode and play a file. (p. 1 75) AAA.mp3 File List Unlock Icon Description U Music mode Equaliser type Button locked Muted Bit rate Play mode Remaining battery capacity Play time V olume Use the following buttons to control playback.
Multimedia 78 Using the Music mode T aking photos while listening to music (Available when using a memory card) Press [ 1 Shutter ] during playback. Align your subject in the frame and half-press [ 2 Shutter ] to focus. Press [ 3 Shutter ] to take a photo.
Multimedia 79 Using the Videos mode Learn how to play videos and control playback. Access the Videos mode and play a file. (p. 1 75) BBB.sdc File List Unlock Icon Description V Videos mode Button locked Muted Scanning speed Remaining battery capacity Play time V olume Use the following buttons to control playback.
Multimedia 80 Using the T ext Viewer mode Learn how to view text files. Access the T ext Viewer mode and view a file. (p. 1 75) 1/12 This user manual includes detailed usage instructions for your camera. Please read this manual thoroughly . Samsung.
Multimedia 81 Multimedia mode settings menu Learn how to change the settings for each multimedia mode. Press [ 1 MENU ] while an MP3 or video file is being played or a text file is being viewed.
Multimedia 82 Multimedia mode settings menu * Default Menu Available mode Description Auto Scroll T Set a delay before scrolling to the next line of text. ( Off *, 1 , 2 , 3 , 4 , 5 ) Back Music T Play background music while viewing text files. Off t *: Do not play music.
Camera settings menu …………………………………… 84 Accessing the settings menu ……………………………… 84 Sound ………………………………………………….
Appendixes 84 Camera settings menu Learn about various options to configure your camera's settings. Select an option and save your settings. 3 V olume Start Sound Shutter Sound Beep Sound AF Sound Self-Portrait Back Set : On Off Low Medium High Press [ 4 m ] to return to the previous scr een.
Appendixes 85 Camera settings menu Display * Default Item Description Language Select a language for the display text. Function Description Display a brief description of an option or menu. ( Off , On * ) Start Image Set a start image to display when the camera turns on.
Appendixes 86 Camera settings menu * Default Item Description File No. Specify how to name files. Reset t : Set the file number to start from 0001 when inserting a new memory card, formatting a memor y card, or deleting all files.
Appendixes 87 Camera settings menu * Default Item Description Video Out Set the video signal output according to your region. NTSC t *: USA, Canada, Japan, Korea, T aiwan, Mexico.
Appendixes 88 Error messages When the following error messages appear , try these remedies. Error message Suggested remedies Card Err or T urn off your camera and then turn it on again. t Remove your memory card and insert it again. t Format your memory card.
Appendixes 89 Camera maintenance Camera body Wipe gently with a soft, dr y cloth. Never use benzene, thinners, or alcohol to clean the device. These t solutions can damage the camera or cause it to malfunction. Do not press on the lens cover or use a blower brush on the lens t cover .
Appendixes 90 Camera maintenance Memory card capacity The memory capacity may differ depending on shooting scenes or shooting conditions. These capacities are based on a 1 GB SD card: Size Super fine.
Appendixes 91 Camera maintenance Battery life Average time / Number of photos T est conditions (when the battery is fully charged) Photos Approx. 140 min/ Approx. 280 photos This is measured under the following conditions: in the a mode, 9M resolution, Fine quality .
Appendixes 92 Camera maintenance Notes about charging the battery If the indicator light is off, make sure that the battery is inserted t correctly . T urn off your camera when charging. t T urn on your camera after charging the batter y for more than 10 t minutes.
Appendixes 93 Before contacting a ser vice centre If you are having trouble with your camera, try these troubleshooting procedures before contacting a ser vice centre. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service centre.
Appendixes 94 Before contacting a service centre Situation Suggested remedies The photo is too bright Y our photo is overexposed. Adjust the t exposure value. (p. 53) T urn off the flash. (p. t 45) The TV does not display your photos Make sure that the camera is correctly t connected to the external monitor with the A / V cable.
Appendixes 95 Camera specifications Shutter speed 1 - 1/2,000 sec. t AEB, Continuous: 1/4 - 1/2,000 sec. t Night: 16 - 1/2,000 sec. t Exposure Control Program AE Metering Multi, Spot, Center.
Appendixes 96 Camera specifications Playback T ype Single image, Thumbnails, Multi slide show , Movie clip, Smart Album Edit Resize, Rotate, Photo Style Selector , Image Adjust Effect Photo Style Sel.
Appendixes 97 Camera specifications T ext Viewer File: T ext file (TXT extension name, t smaller than 10 MB or up to 99,999 pages) File format: Window ANSI (W indows 98 or later), t Unicode/Un.
Appendixes 98 Camera specifications Operating temperature 0 - 40˚ C Operating humidity 5 - 85 % Software Samsung Converter , Samsung Master , Adobe Reader Specifications are subject to change without prior notice.
Appendixes 99 Correct Disposal of This Pr oduct (W aste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life.
Appendixes 100 Index A ACB 53, 70 Adjusting Brightness 70 Contrast in Playback mode 70 in Shooting mode 58 Saturation In Playback mode 70 in Shooting mode 58 Sharpness 58 Adobe Reader 22 AF Lamp 87 AF.
Appendixes 101 Index Focus distance Auto Macro 47 Macro 47 Normal (AF) 47 Super macro 47 Frame guide 35 Frame rate 38 Function button 13 Function description 85 H Half-pressing 6 I Icons 14 Imprint 87.
Appendixes 102 Index RGB tone in Playback mode 69 in Shooting mode 57 Rotating 68 S Samsung Converter Installing 22 Using 26 Samsung Master Installing 22 Using 27 Scene mode 34 Self-portrait 50 Servic.
Please refer to the warranty that came with your product or visit our website http://www .samsungcamera.com/ for after- sales service or inquiries. The CE Mark is a Directive conformity mark of the Eu.
Een belangrijk punt na aankoop van elk apparaat Samsung SAMSUNG PL10 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Samsung SAMSUNG PL10 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Samsung SAMSUNG PL10 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Samsung SAMSUNG PL10 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Samsung SAMSUNG PL10 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Samsung SAMSUNG PL10 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Samsung SAMSUNG PL10 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Samsung SAMSUNG PL10 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
