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SCX-5835_5935 Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product. To receive a more complete service, please register your product at www.
Copyright _ 2 copyright © 2008 Samsung Electronics Co., Ltd. All rights reser ved. This user’s guide is provided for informat ion purpose s only. All information inclu ded herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide.
Content _ 3 COPYRIGHT 2 10 Safety informa tion 14 Regulatory information 23 About this user’s guide 25 Feature s of your new product INTRODUCTION 27 27 Mach ine overvi ew Front view Rear view 29 Con.
Content _ 4 4 2 Changing the defaul t settings 43 Changing the font setting 43 Understanding the keyboard MEDIA AND TRAY 44 44 Prepa ring original s 44 Load ing originals On the scanner glass In the d.
Content _ 5 58 Printing to a file (PRN) 59 Macinto sh printing Printing a document Changing printer settin gs Printing multiple pages on one sheet of paper Printing on both sides of paper 60 Linu x pr.
Content _ 6 7 4 Setting authentication for authorized user Registering local authorized users Register network au thorized users 7 5 Using Samsung Scan Ma nager Set Scan Button tab Change Port tab 7 6.
Content _ 7 Erase Background Color Mode 85 Setting up a fax ph one book Storing individual fax numbers (Speed Dial No.) Storing Group fax numbers (Group No.
Content _ 8 Machine Set up button Job Status button MANAGEMENT TOOLS 99 9 9 Introducing us eful management tool s 99 Using SyncThru™ Web Service To access SyncThru™Web Service: SyncThru™Web Serv.
Content _ 9 Printing problems Printing quality problems Copying problems Scanning problems Fax problems Samsung Scan Manager Problem Common PostScript problems Common Windows problems Common Linux pro.
Safety information _ 10 safety information These warnings and precautions are included in order to prevent injury to you and others, as well as preventing any potential damage to your machine. Be sure to read and unde rstand all of these instructi ons before using the machine.
Safety information _ 11 Caution OPERATING METHOD Caution If the machine gets overh eated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine. ► This could result in electric shock or fire.
Safety information _ 12 INSTALLATION / MOVING Warning Caution MAINTENANCE / CHECKING Caution Do not place the machine in an area with dust, humidity or water leaks. ► This could resul t in electric shock or fire. When moving the machine, turn the power off and disconnect all cords; then lift the machine with at least t wo peopl e.
Safety information _ 13 SUPPLY USAGE Caution Keep the power cable an d the contact surface of the pl ug clean from dust or water. ► This could result in electric shock or fire. To clean and o perate the machine, strictl y follow the user 's guide provided with the machine.
Regulatory information _ 14 regulatory information This machine is designed for our so und environment and certified with several re gulatory statements.
Regulatory information _ 15 MERCURY SAFETY PERCHLORATE WARNING This Perchlorate warning applies only to primary CR (Ma nganese Dioxi de) Lithium coin cells in the prod uct sold or distributed O NLY in California USA. Perchlorate Material - special handling may apply.
Regulatory information _ 16 CORRECT DISPOSAL OF BAT TERIES IN THIS PRODUCT (Applicable in the Europ ean Union and other European countries with separate battery return systems.) RADIO FREQUENCY EMISSIONS FCC Information to the User This device complie s with Part 15 of the FCC Rules.
Regulatory information _ 17 TAIWAN ONLY RUSSIA ONLY AE95 AE95 FAX BRANDING The Telephone Consumer Protection Act of 1991 makes it unlawful fo r any person to use a computer or other electronic device .
Regulatory information _ 18 RINGER EQUIVALENCE NUMBER The Ringer Equivalence Numbe r and FCC Registration Number for this mach ine may be found on the label located on the bottom o r r ear of the machine. In some instances you may need to provid e these numbers to the telephone company.
Regulatory information _ 19 Important warning: • Green and Yello w : Earth • Blue : Neutral • Brown : Live If the wires in the mains lead do not match the colors marked in your plug, do the foll.
Regulatory information _ 20 permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain th e following acknowled gment: "This product includes software developed by t he OpenSSL Project for use in the Open SSL Toolkit (http://www.
Regulatory information _ 21 EU DECLARATION OF CONFORMITY.
Regulatory information _ 22 CHINA ONLY.
About this user’s guide _ 23 about this user’s guide This user’s guide provides info rmation about basic understanding of the machine as well as detail ed explanation on each step during actual usage. Valuable for both novice and professional users can refer to thi s as a guide for in st alling and using the machine.
About this user’s guide _ 24 FINDING MORE INFORMATION You can find information for setting up and using your machin e fr om the following resources, eith er as a print-out or on screen .
Features of your new product _ 25 features of your new product Your new machine is equipped with a number of special feat ures that improve the quality of the documents you print.
Features of your new product _ 26 FEATURES BY MODELS The machine is designed to support all of your do cument needs fr om printing and copyin g to more advanced netw orking solutions f or your business. Features by models i nclude: ( ● : Included, Blank: Not available) FEATURES SCX-5835FN SCX-5935FN USB 2.
Introduction _ 27 1. introduction These are the main compo nents of your machine: This chapter includes: • M achine overvie w • Control panel overview • Understanding the Status L ED • Introdu.
Introduction _ 28 Rear view 1 6 2 7 3 8 4 9 5 10 USB host port Duplex unit USB port Rear cover Network port Power receptacl e Telephone line socket Power-switch Extension telephone socket (EXT) Contro.
Introduction _ 29 CONTROL PANEL OVERVIEW 1 2 3 4 5 6 7 8 9 10 11 12 13 When you use the touch screen, u se your finger only. The screen may be damaged with a sh arpen pen or anything else. Machine Setup Guides you to the machine setup and advanced setti ngs.
Introduction _ 30 UNDERSTANDING THE STATUS LED The color of the stat us LED indica tes the machine's cu rrent status . Check the message on the display scre en. Fol low the instructions in the message or refer to troubleshooting part. (See "Understa nding display messages" on page 112 .
Introduction _ 31 • Usage Page Report : You can print th e report on the given amount of printouts depending on the paper size and type. Job Status button When you press Job Status button, the screen lists the currently running, queued and completed jobs.
Getting started _ 32 2. getting started This chapter gives you step-by-step instructions for setting up the USB connected machi ne and software. This chapter includes: • Settin g up the hardware •.
Getting started _ 33 SYSTEM REQUIREMENTS Before you begi n, ensure that your system meets the following requirements: Windows Your machine supports the fo llowing Windows operating systems. • Internet Explorer 5.0 or highe r is the minimum requirement for all Windows operating systems.
Getting started _ 34 Windows You can install the machine software using the typical or custom metho d. The following steps below are reco mmended for most users who use a machine directly connected to your computer. All components necessary for machine operation s will be in stalled.
Getting started _ 35 You will see a co mponent li st so that you can remove a ny item individually. d) Select the components you want to remove and then click Next . e) When your computer asks you to confirm your selec tion, click Yes . The selected driver and all of its compon ents are removed from your computer.
Getting started _ 36 4. When the welcome screen appears, click Next . 5. When the installation is co mplete, click Finish . The installation prog ram has added the Unified Driver Configurator d esktop icon and the Unified Driver g roup to the syste m menu for your convenien ce.
Getting started _ 37 Setting up a host computer 1. Install your printer driver. (See "Installing USB connected machine’s driver" on p age 33 , "Installing network connec ted machine ’s driver" on page 39 .) 2. Open the Applicatio ns folder > System Preference s and click Print & Fax .
Network setup _ 38 3. network setup This chapter gives you step-by-step instructions for setting up the net work connected machine and software. This chapter includes: • Network enviro nment • Int.
Network setup _ 39 INSTALLING NETWORK CONNECTED MACHINE’S DRIVER Selecting Custom installation allows yo u to choose programs to install. Windows You can set up the machine driver, follow the steps below. This is recommended for most users. All components necessary for machine operation s will be in stalled.
Network setup _ 40 9. Otherwise, just click Finish . If the printer driver does not work properly, uninstall the driver and reinstall it. For windows follow the steps below to uninstall the driver. a) Make sure that the machine is connected to your computer and powered on.
Basic setup _ 41 4. basic setup After installation is complete, you may want to set the machine’s default settings . Refer to the next secti on if you would like to set or change values. This chapter gives you step-by-step instructions for se tting up the machine.
Basic setup _ 42 CHANGING THE COUNTRY You can change the co untry, then some the values for fax and paper size will be change d automatically for your country. 1. Press Machine Se tup on the control panel. 2. Press Admin Setting . 3. When the logi n message appears, e nter password with nu mber keypad and press OK .
Basic setup _ 43 CHANGING THE FONT SETTING Your machine has p reset the f ont for you r region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting as follows: 1.
Media and tra y _ 44 5. media and tray This chapter provides information on how to load originals and print media into your machine. This chapter includes: • Pre paring originals • Loading origina.
Media and tra y _ 45 • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner l id may fall on your hands and get hurt. • Do not look the light from inside of th e scanner while copying or scanning.
Media and tra y _ 46 1. Push the back plate of the tray outward s completely so that it can extend the length of the tray. 2. Squeeze the paper leng th guide and sli de it to the correct positio n for the paper size you are loading, which i s marked at the bottom of the tray.
Media and tra y _ 47 a) To print in application , open an application and start the prin t menu. b) Open Printing Preferences . (See "Opening Printi ng Preferences" on page 55 .) c) Press the Paper tab in Printing Preferences , and select an appropriate paper type.
Media and tra y _ 48 PRINTING ON SPECIAL MEDIA The table below shows the avail able special media for each tray. When using special media, we recommend you fe ed one paper at a time. Check the maximum input number of media for each tray. (See "Print media specifications" on page 131 .
Media and tra y _ 49 • Place them on a flat surface afte r removing them from the machine. • Do not leave unused transparencie s in the paper tray for long periods of time. Dust and dirt may accumulate on them, re sulting in spotty printing. • To avoid smudging caused by fingerprin ts, handle them carefully.
Media and tra y _ 50 6. Select tray and its options such as paper size and type. 7. Press OK . If you want to use spe cial-sized paper-su ch as a billin g paper, sele ct Custom in the Paper tab in the Printin g Preferences . (See "Paper tab" on page 55 .
Printi ng _ 51 6. printing This chapter explains common printing tasks. This chapter includes: • Pri nter driver featu res • Basic printing • Using special print features • Understanding Print.
Printi ng _ 52 3. Select your machine from the Select Printer list. The basic print settings including the number of copies and print range are selected within the Print windo w.
Printi ng _ 53 Us Folio, or Oficio sized print media. 8 9 1. To change the print settings from your software application, access the Printing Preference s . (See "Opening Printing Pre ferences" on page 55 .) 2. Click the Basic tab, select Booklet Printing from the Type drop-dow n list.
Printi ng _ 54 Using an existing watermark 1. To change the print settings from your software applicatio n, access Printing Preferences . (See "Opening Printing Preferences" on page 55 .) 2. Cli ck the Advanced tab, and select the desired watermark from the Watermark drop-down list.
Printi ng _ 55 of the document you will print with the overlay. Deleting a page overlay You can delete page overlays th at you no longer use. 1. In the Pr inting Preferences wi ndow, click the Advanced tab. 2. Select Edit in the Overlay drop down list.
Printi ng _ 56 • Size : Th is option allows you to set the size of paper to be loaded in the tray. This setting appears in th e list, so that you can select it. • Source : Make sure that Source is set to the corresponding paper tray. Use MP Tray wh en printing on special materials, such as envelope s and transparencies.
Printi ng _ 57 Toner Save This option allows you to exte nd the life of your toner cartridge and reduces the cost per p age without a sig n ificant reduction in print qual ity. • Printer Setting : If you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.
Printi ng _ 58 3. Click Save . When you save Presets , all current driver settin gs are saved. To use a saved setting, select it from the Presets drop down list . The machine is now set to print acco rding to the setting you selected. To delete saved setting, select it from the Presets drop down list and click Delete .
Printi ng _ 59 1. Check the Print to file box at the Print window. 2. Select the folder, assign a name to the file, and then click Print . MACINTOSH PRINTING This section explains h ow to print usi ng Macintosh. You ne ed to set the print environmen t before printin g.
Printi ng _ 60 you load a different type of print material, select the correspo nding paper type. Printer Features Printer Features tab provi des Reverse Duplex Printing and Fit to Page options. Select Prin ter Features from the drop-down list under Orientation to access the following features.
Printi ng _ 61 3. In the LPR GUI window, select the mo del name of your machine from the printer list and click Properties . 4. Change the print job p roperties using th e following four tabs displayed a t the top of the window. • General : This option allows you to change the paper size , the paper type, and the orientation of the documents.
Printi ng _ 62 If you select Typical installation for a local printer or Typica l installation for a network pri nter when installing machine’s driver, PS driver will automatically be installed. (See "Installing USB connected ma chine’s driver" on page 33 or "In stalling network connected mach ine’s driver" on page 39.
Printi ng _ 63 Advanced You can select Paper Size , Graphic , an d Document Options . • Paper/Output : This option allows you to choose paper size you want to use.
Copying _ 64 7. copying This chapter gives you step-by-step instructions for co pying documents. This chapter includes: • Unde rstanding the Co py screen • Basic copy • Changing the settings for.
Copying _ 65 Image tab • Erase Edge : Allows you to erase punch hol es, staple marks, and fold creases along any of the four documents edges. (See "Erasing edges" on page 69 .) • Erase Backgroun d : Prints an image with no background. (See "Erasing background image s" on page 69 .
Copying _ 66 original. Press more to see th e detail values. • 1 -> 1 Sided : Scans one side of an original and prints on one side of the paper. This function produ ces exactly the same print out from originals. • 1 -> 2 Sided : Scans one side of originals and prints them on both sides of the paper.
Copying _ 67 ID card copying The machine prints one side of the or igina l on the upper half of the paper and the other side on the lower half with out reducin g the size of the o riginal. This feature is helpful for copying a small-sized item, such as a business card.
Copying _ 68 3. Select the tray in Paper Supply . 4. Press the Advanced tab > Clone Copy . This feature is available onl y when the options in the Basic tab are selected as below; • Duplex to 1 -> 1 Sided • Re duce/Enla rge to Original (100%) • Paper Supply to Tray .
Copying _ 69 8. Press OK . 9. Press Start on the control panel to begin copying. Erasing edges You can copy the original witho ut any edges or margins. 1. Place a single original face down on the scanner glass and close the scanner lid. Or load the originals fa ce up in the document feeder.
Scanning _ 70 8. scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. This chapter includes: • Basic sca nning method • Under.
Scanning _ 71 Scan to Email • From : Sender's email address. • To /Cc/Bcc : Recipients' addresses. Cc (carbon copy) is for cop ies to an additional recipient and Bcc (blind carbon cop y) is for the same as Cc but the recipient's name is not displayed.
Scanning _ 72 "Original Type" on page 77 .) • Color Mode : Adjusts the color options of th e scan outpu t. If the origin al is color and you want to scan in color, press Color Mode . (See "Color Mode" on page 77 .) • Dark ness : Adjusts the degree of darkne ss of the scan output.
Scanning _ 73 Storing email addresses There are two kinds o f email addresses - Local on your machine's memo ry and Global on the LD AP server - which diff er dependin g on where they ar e stored. Local means email addresses are stored in the machine's memory, and Global means email addresses are stored in a specified (LDAP) server.
Scanning _ 74 1. Make sure that your machine and the compute r are connected to a network and Samsung Sca n Manager is installed on the computer. 2. Load originals face up into the document feeder, or pla ce a single original face down on the scanne r glass.
Scanning _ 75 To send a scanned image thro ugh email or via network server sa fely, you must register account information of aut ho rized users to your local machine or to the network server using SyncThru™ Web Service.
Scanning _ 76 1. From the Start menu, click Control Panel > Samsung Scan Manager. You can open Samsung Scan Manager by right clicking the Smart Panel icon in the Windows task bar and seleting Scan Manager. 2. Select th e appropriate machine from the Samsung Scan Manager window.
Scanning _ 77 Original Size You can specify the scanning area on the original s by selecting the pre-defined size, putting in the margin value or Auto .
Scanning _ 78 Scan Preset This feature allows you to use optimized settings for your sp ecific scan job. Press Scan > Scan to Email (or Scan to PC or Scan to Server ) > the Output tab > Scan Preset . • Sharing and Printing : Prod uces a small-sized file for normal quality documents.
Scanning _ 79 Scanning with network 1. Make sure that th e machine is conne cted to your co mputer and powere d on. 2. Loa d originals face up into the document feeder , or place a single original face down on the scanne r glass. (See "Loading originals" on page 44 .
Scanning _ 80 Click Default to restore the default setting for the scan options. 9. When you have finished, cl ick Scan to start scanning. The status bar appears on th e bottom left of the window to show you the progre ss of the scan. To cancel scanning, click Cancel .
Faxing _ 81 9. faxing This chapter gives you info rmation about us ing your machine as a fax machine. This chapter includes: • Pre paring to fax • Understanding the fax screen • Sending a fax .
Faxing _ 82 • : Remo ves all digits of the selected entry. • Remove : Removes the selected fax number entry. • Remove All : Removes all the fax numbers in the input area. • Addres s : Picks up the frequently used fax numbers directly from your machine or from SyncThru™ Web Service.
Faxing _ 83 Sending a fax 1. Press Fax from the main screen. 2. Place the originals face up in the document feeder. 3. Adjust the document settings in the Image tab. 4. Select Duplex and Resolution options in the Basic tab. If the originals are printed on both sides of th e paper, select 2 Sided with left/right arrows in the Duplex feature.
Faxing _ 84 Adding documents to a reserved de lay fax job You can add additional documents to the delayed fax job which is saved in memory. 1. Press Machine Setup on the control pa nel. 2. Press Admin Setting . When the login message pops up, enter password and press OK .
Faxing _ 85 1. Press Machine Se tup on the control panel. 2. Select Admin Setting . When the login message pops up, then enter password and press OK . (See "Setting the authe ntication password" on page 41.) 3. Press the Setup tab > Fax Setup > Secure Receiv e .
Faxing _ 86 many Individual entrie s. Storing individual fax num bers (Speed Dial No.) 1. Press Fax > the Basic tab > Individual . • Edit : Change s the ID , Speed Dial No. , and Fa x No. . • New : Crea tes the new Speed Dial No. . • Delete : Dele tes the selected Speed Dial No.
Faxing _ 87 Your can use Delay Poll From Remote to poll the fax at a specific time within 24 hours. 3. Enter Passcode and Des tination Fax No using the numbe r keypad on the control panel. You have to be informed Passco de from sender with the remote fax machine.
Faxing _ 88 6. Press On . 7. Press Start Time and set the start date and ti me with left/right arrows. 8. Press OK . 9. Press End Time and set the end date and time with left/right arrow s.
Using USB memory device _ 89 10. using usb memory device This chapter explains how to use a U SB memory device with your machine. This chapter includes: • About USB memory device • Understanding t.
Using USB memory device _ 90 1. Insert a USB memory de vice into the USB memory port on your machine. 2. Place the originals face up in the document feeder. Or place a single original face down on the scanne r glass. 3. Press USB from the main screen.
Using USB memory device _ 91 Scan Preset This feature allows you to use optimized settings for your sp ecific scan job. Press USB > Scan to USB > the Output tab > Scan Preset . Select the appropriate option and press OK . • Sharing and Printing : Prod uces a small-sized file for normal quality documents.
Machine status and advanced feature _ 92 11. machine status and advanced feature This chapter explains how to brow se the current status of your machine, and the me thod of setting for the advanced machine setup. Read this chapter carefu lly in order to use your machine's diverse features.
Machine status and advan ced feature _ 93 Default Settings • Default Window : Set the first window that appears on the displa y screen after the machine wakes up from the Power Save mode. For example, if you select Fax as a default window, th e first window will be the Basic tab of the Fax feature.
Machine status and advan ced feature _ 94 COPY SETUP For copy output, you can set up several options in advance. 1. Press Machine Se tup on the control panel. 2. Press Admin Setting . When the login message po ps up, enter password and press OK . 3. Press the Setup tab > Copy Setup .
Machine status and advanced feature _ 95 NETWORK SETUP You may set up the network with the machine's touch screen. Before doing that, you must have th e relevant inform ation concerning t he type of network protocols and computer system you use .
Machine status and advan ced feature _ 96 AUTHENTICATION This feature lets you control and lo ck all outgoing data, or change the password. 1. Press Machine Se tup on the control panel. 2. Press Admin Setting . When the login message po ps up, then enter password and press OK .
Machine status and advan ced feature _ 97 You can also print the machine's status information and browse statu s with SyncThru™ Web Service. Open the Web browser on your networked computer and type the IP address of yo ur machine. When SyncThru™ Web Service opens, click Information > Print information .
Machine status and advan ced feature _ 98 Machine Setup button When you press the Machine Setup button on the control panel, the screen displays three menus. Machine Status shows the supplies life, counters and reports. Admin Setting lets you set the advanced setup to use your machine in depth and conveniently.
Management tools _ 99 12. management tools This chapter introduces management tools provided to help you ma ke full use of your machine. This chapter includes: • In troducing useful ma nagement tool.
Manageme nt tools _ 100 • Linux. Check for Linux systems t hat are compatible with your machine. (See "System requirements" on page 33 .) • Internet Explorer version 5.0 or higher for flash animatio n in HTML Help . If you need to know the exact model name of your machine, you can check the supplied software CD.
Manageme nt tools _ 101 easily open the Scan Setting window. • In other operating systems bes ide Windows XP, click the SmarThru icon in the tray area of the wind ows taskbar to activate the SmarThru Office launcher. 1 2 3 4 2. Scan Setting window opens.
Manageme nt tools _ 102 Setting network values 1. Print the machine’s Network Configuration Report to find your machine’s MAC address. 2. From the Windows Start menu, select Programe or All Programs > Samsung Network Printer Utilities > SetIP > SetIP .
Manageme nt tools _ 103 Classes tab 1 2 The Classes tab shows a list of available m achine classes. • Refresh : Renews the classes list. • Add Class : Allows you to add a new machine class.
Maintenanc e _ 104 13. maintenance This chapter provides informat ion for maintaining your machi ne and the toner cartridge. This chapter includes: • Printing a machine report • Monitoring the sup.
Maintenanc e _ 105 • Delete All : Deletes the whole list. • Print : Prints the se lected list. CLEANING A MACHINE If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep the best printing condition and use your machine lon ger.
Maintenanc e _ 106 4. Wipe the underside of the scanner lid and white shee t until it is clean and dry. 5. Close the scanner lid. STORING THE TONER CARTRIDGE To get the best, print quality from the toner cartri dge, keep the following guidelines in mind: • Do not remove the toner cartridge fr om its package until ready to use.
Troubleshooting _ 107 14. troubleshooting This chapter gives helpful information fo r what to do if yo u encounter an error. This chapter includes: • Redi stributing toner • Clearing original docu.
Troubleshooting _ 108 1. Remove any remaining pages from the document feeder. 2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. If you see no paper in this area, go to the next step 3.
Troubleshooting _ 109 • If paper jams occu r frequently when you print on A5/B5-si zed paper: Load the paper into the tray with the long edg e facing the front of the tray. If load the paper this way, printing both sides of the pape r (Duplex) is not supported.
Troubleshooting _ 110 4. Pull the paper straight up and out. 5. Insert the trays back in to the mach ine. Printing automatically re sumes. In the multi-purp ose tray Click this link to open an animation about clearing a jam. 1. If th e paper is not feedi ng properly, pull the paper out of the ma chine.
Troubleshooting _ 111 4. If you see the jammed paper, push the pressure leve r on each side up and remove the paper. Skip to step 9. If you still do not see the paper, go to the next step. 5. Release the strip, the rear cover stopper, and fully open th e rear cover, as shown.
Troubleshooting _ 112 2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex un it, remove the paper from the bottom of the machine. Insert the duplex unit into the machin e. If you still do not see the paper, go to the next step.
Troubleshooting _ 113 Original pap er jam while reversing paper in sc anner The document failed to activate the duplex sensor within the correct time while reversing the document. Lift up the document input tray and remove the jammed original. (See "Clearing original document ja ms" on page 107.
Troubleshooting _ 114 SOLVING OTHER PROBLEMS The following chart lists some conditi ons that may occur and the recommended soluti ons. Follow the sugge st ed soluti ons until the problem is corrected.
Troubleshooting _ 115 Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine.
Troubleshooting _ 116 Printing quality problems If the inside of the machine is dirty or paper has been loa ded improperly, there might be a reduction in print qu ality. See the tab le below to cle ar the problem. The machine prints, but the text is wrong, garbled, or incomplete.
Troubleshooting _ 117 Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the pape r is uneven or the paper has moist spots on its surface.
Troubleshooting _ 118 Copying problems Curl or wave • Ensure that the pape r is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. (See "Print media specifications" on page 131.) • Turn the stack of paper over in the tray.
Troubleshooting _ 119 Scanning problems Fax problems Copy image is skewed. • Ensure that the original is face down on the scanner glass or face up in the document feeder. • Check that the copy paper is loaded correctly. Blank copi es print out. Ensure that the or iginal is face down on the scanner glass o r face up in the document feeder.
Troubleshooting _ 120 Samsung Scan Manager Problem Common PostScript problems The following situations are PS lang uage specific and may occur when several printer langua ges are used. Common Windows problems Faxes are not received automatically. • The receiving mode should be set to fax.
Troubleshooting _ 121 Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with you r computer for further informa tion on Wi ndows error messages. Common Linux problems “Fail To Print”, “ A printer timeout error occurred” messag es appear.
Troubleshooting _ 122 Refer to Linux User’s Guide that came with your computer for further information on Linux error messa ges. Common Macintosh problems Some color images come out in unexpected co lors. This is a known bug in Ghostscript (until GNU Ghostscript version 7.
Troubleshooting _ 123 Refer to Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. Some letters are not displayed nor mally during the cover page printing . Mac OS cannot create the font during the cover page printing.
Supplies and accessories _ 1 24 15. supplies and accessories This chapter provides informat ion on purchasing supplies , accessories and ma intenance parts availa ble for your machine.
Supplies and accessories _ 1 25 To purchase maintenance parts, contac t the source where you bought the machine. Replacing maintenance parts can be performed only by an au thorized service provider, dea ler, or the retailer where you bought the machine.
Supplies and accessories _ 1 26 has 256 MB memory capacity and you want to add 256 MB, the memory capacity expands up to 512 MB. Order information is provided for additional memory module. (See "Available accessories" on pag e 124.) Installing a memory module 1.
Specifications _ 127 16. specifications This chapter guides you about this machine’s specifications such as various features. This chapter include: • General specificati ons • Printer specificat.
Specifications _ 128 PRINTER SPECIFICATIONS External dimension (W x D x H) 500 x 465 x 547 mm (19.7 x 18.3 x 21.5 inches) without o ptional tray Weight (Including c onsumables ) 23.1 Kg (50.88 lbs) Package weight Paper: 2.9 Kg (6.29 lb s) Plastic: 1.9 Kg (4.
Specifications _ 129 SCANNER SPECIFICATIONS COPIER SPECIFICATIONS ITEM DESCRIPTION Compatibility TWAIN standard/WIA standard Scanning method Color CCD Resolution a a.
Specifications _ 130 FACSIMILE SPECIFICATIONS The fax featu re may not be supported depend ing on machine s. • Standard : 203 x 98 dpi • Fi ne : 203 x 196 dpi • Sup er Fine : 300 x 300 dpi (Rx b.
Specifications _ 131 PRINT MEDIA SPECIFICATIONS TYPE SIZE DIMENSIONS PRINT MEDIA WEIGHT a /CAPACITY b a. If media weight is over 105 g/m 2 (28 lb bond), load a paper into the tray one by one. b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
Contact SAMSUNG worldwide _ 132 contact samsung worldwide If you have any comments or questi ons regarding Samsung products, contact the Samsung customer care center. COUNTRY/REG ION CUSTOMER CARE CENTER WEB SITE ARGENTINE 0800-333-3733 www.sa msung.com/ar AUSTRALIA 1300 362 603 www.
Contact SAMSUNG worldwide _ 133 SWEDEN 075-SAMSUNG (7267864) www.sa msung.com/se SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com/ch TADJIKISTAN 8-10-800 -500-55-500 TAIWAN 0800-329-999 ww w.samsung.com/tw THAILAND 1800-29-3232 02-689-3232 www.
Glossary _ 134 glossary The following glossary helps you get familiar with the produ ct by understanding the terminologies co mmonly used with printing as well as mentioned in this user’s gui de.
Glossary _ 135 Dot Matrix Printer A dot matrix printer refe rs to a type of computer printer with a print head that runs back and forth on the page and prints b y impact, striking an ink-soaked cloth ribbon agai nst the paper, much li ke a typewriter.
Glossary _ 136 IP address An Internet Protoc ol (IP) address is a unique number tha t devices use in order to identify and communicate wit h each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer.
Glossary _ 137 Originals The first example of something, such as a document, photograp h or text, etc, which is copied, reproduced or translated to produce others, but which is not itself co pied or derived from some thing else.
Glossary _ 138 characteristics of the image that is in cluded in the file. This flexible a nd platform-independent format can be used for picture s that have been made by various image processing applications. Toner Cartridge A kind of bottle within a machin e like printer which contain s toner.
Index _ 139 A accesso ries installing 125 ordering 124 adjusting tray size 42 admin setting 92 answering machine/fax 84 AppleTalk protocol 95 authentication network accounting 9 6 printing a report 96.
Index _ 140 PostScript driver 51 power saving feature 4 2 print media feature 132 printer dr iver 51 supplied software 3 2 file format scanning 77 USB memory device 91 font setting 43 front view 27 FT.
Index _ 141 print 54 P placing a machine 32 adjusting the alti tude 41 spacing 32 polling deleting the polling document 86 polling a remote fax 86 storing the originals for polling 86 poster, print 52.
Index _ 142 SyncThru Web Service general information 99 T TCP/IP prot ocol 38 time setting 41 to USB memory device 89 toner cartridge expected life 106, 128 redistributing toner 107 replacing the cart.
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