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Samsung Galaxy W PORTABLE DUAL -BAND MOBILE PHONE User Manual Please read this manual before operating your phone, and keep it for future reference. T679M_UG_EN_1 108201 1_D4.
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1 Table of Contents Section 1: Gettin g Started ................. ............. ............. ..... 5 Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . . . 5 Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Using the Samsung Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using XT9 Predicti ve Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Section 6: Contacts ....... ................ ............. ............. ....
3 Game Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Google Search . . . . . . . . . . . . . . . . . . . . . . .
4 Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Display Settings . . . . . . . . . . . . . . . . . . . . . .
Getting Started 5 Section 1: Getting Star ted This section explains how to get started with your phone by installing and charging the battery , installing the SIM card and optional memory card, and setting up your voic e mail. Before using your phone for the first time, you’ll need to install and charge the battery and install the SIM card.
6 T ext Co nv enti ons This manual provides condensed information about how to use your phone. T o make this possib le, the following text conventions are used to represent often-used steps: Example: From the Home screen, pr ess ( Menu ) ➔ Settings ➔ Wireless and network ➔ Bluetooth s ettings .
Getting Started 7 T o replace the battery cover : 1. Align the cover tabs into their respective slots along the top of the battery compartment (1). 2. Carefully slide the cover into the top of the phone (2). 3. Press down on the back of the battery cover until you hear a click (3).
8 Instal ling and Remo vin g the SIM ca rd T o i nstall the SIM card: 1. Carefully slide the SIM card in to the SIM c ard socket until the card clicks into place. 2. Make sure that the card’s gold contacts face into the phone and that the upper-left angled co rner of the card is positioned as shown.
Getting Started 9 Inst alli ng the micr oSD Memory Card Y our phone supports an optional (external) microSD™ or microSDHC™ memory card for storage of media such as music, pictures, video and other files. T he SD card is designed for use with this mobile phone and other devices.
10 Batter y Before using your phone for the first time, install the battery and charge it fully . Important! : Before remov ing or replacin g the battery , make sure th e phone is switche d off. T o turn the phone off, hold do wn the key until the power- off imag e displays, then t ap Power off .
Getting Started 1 1 Char ging t he Batter y Y our phone is powered by a rechargeable Li-ion battery . A wall charger , which is used for charging the battery , is included with your phone. Use only approved batteries and chargers. Ask your local Samsung dealer for further details.
12 4. When charging is finished, first unpl ug the charger’s power plug from the AC wall outlet, then disconnect the charger’s connector from the phone. Important! : If your handset has a t ouch screen displa y, please note that a touch screen res pon ds best to a light to uch from the pad of your finger or a non-metallic st ylus.
Getting Started 13 The Power Savings application was designed to quickly activate (turn on), or deactivate (turn off) those functions or applications that use the most battery power. 1. From the Home screen, touch and hold an empty area until the Add to Home screen menu displays.
14 Important! : Before the initi al con figuration, you qu ic kly access emergency services by tapping Emerge ncy call and usin g t he o n-s c ree n di al er . 1. Press and hold until the phone switches on. The phone searches for your network and after finding it, you can make or receive calls.
Getting Started 15 Creating a New Google Account Y ou should create a Google ™ Account when you first use your device in order to fully utilize the functionality . This account provides access to several device features such as Gmail, Google Maps, Google Search, and the Android Ma rket applications.
16 Retrie ving your Goo gle Account Password A Google account password is required for Google applications. If you misplace or forget your Google Account p assword, follow these instructions to retrieve it: 1. From your computer , use an Internet browser and navigate to http://google.
Getting Started 17 T ask Manager Y our phone can run applications simultaneously , with some applications running in the background. Sometimes your device might seem to slow down over time, and the biggest reason for this are background applications.
18 Section 2: Understanding Y our Phone This section outlines key features of your phone. It also describes the phone’s keys, screen and the icons that display when the phone is in use. F eatures of Y our Phone Y our phone is lightweight, easy-to-use and offers many significant features.
Understanding Y our Phone 19 F ront V iew The following illustrations show the main elements of your phone: 7 8 9 10 11 12 5 4 1 14 13 6 2 3 The following list correlates to the illustrations. 1. Proximity S ensor - Detects how close an object is to the surface of the screen.
20 6. Microphone - Is used during phone calls and allows other callers to hear you clearly when you are speaking to them. It is also used to make voice note recordings. 7. Quic k Searc h - Is used to search the device for applications, or contact information or to search the internet for information.
Understanding Y our Phone 21 Phone Display Y our phone’s display provides information about the phone’s status, and is the interface to the features of your phone. The display indicates your connection status, signal strength, battery status and time.
22 Indicates there is no signal available. Displays when there is no SIM card in the phone. Displays when there is a system error or alert. Displays when a call is in progress. Displays when a call is on hold. Displays when you have missed an incoming call.
Understanding Y our Phone 23 Displays when your phone is communicating with the 3G network. Displays when connected to the HSP A+ network. Displays when your phone is communicating with the HSP A+ network. Displays when the phone is connected to a computer using a supported USB cable connection.
24 For more details on configuring your phone’ s settings, see “Changing Y o ur Settings” on page 156. Notif icatio n Bar The Notification area indicate s new message events (data sync status, new messages, calendar event s, call status, etc).
Understanding Y our Phone 25 1. T ap the Status bar to reveal the Notifications tab, and then drag the tab to the bottom of the screen to open the Notifications panel (1).
26 Note: Vibration mode is avail a bl e af ter pressing the V olume key down. Silent mode (no vibration) is only a vailable if the Vib ra ti on setting ( Setti ngs > Sound settings > Vibra tion ) is set to Only when not in Silent mode .
Understanding Y our Phone 27 Search Key The Search key ( ) displays the Google Search box that can be used to search for either a key term both on the phone and online. In some instances, this key opens a search box specific only to the current application.
28 Using Ad diti onal Voice Search F unction s For more information, refer to: http://www.google.com/mobile/voice-actions/ . From an open V oice Search dialog, speak the following words to access additional features: • V oice Actions - (Such as: [your query].
Understanding Y our Phone 29 • Notificati on Area - Displays icons associated with end-user notificat ions such as: email messages, calls (missed, call in progress) , new voicemail, upcoming event, USB conne ction, emails, and T ext/MMS messages.
30 – Messaging ( ) - Launches the Messaging menu (create new messages or open an existing message string). – App licatio ns/Ho me - T oggles functionality bet ween the Home and Application screens. • T ap ( Applications ) to access the Application screens loaded with every avail able local application.
Understanding Y our Phone 31 Screen Navigation Using the touch screen display and the keys, you can nav igate the features of your phone and ent er characters. The follo wing conventions are used in this ma nual to describe the navigation action in the procedures.
32 • Rota te - Automaticall y change the screen o rientation fr om portrait to landscape by turning the device sideways. For example: rotate to landscape orientation when entering text, to provide a larger keyboard , or when viewing web content to minimize scroll ing.
Understanding Y our Phone 33 Motion Navigat ion and Activa tion - The phone comes equipped with the ability to assign specific func tions to certain phone actions that are detected by the accelerometer . Note: Motion must be enabled for this feature to be active .
34 Using Context Me nus Context menus (also called pop-up menus) contain options that apply to a specific item on the scr een. They function similarly to menu options that appear when you ri ght-click with your mouse on your desktop computer . 䊳 T ouch and hold an item on-screen to open its context menu.
Understanding Y our Phone 35 multiplicati on, and division. Y ou can also use this as a scientif ic calculator. For more information, refer to “Calculat or” on page 115. • Calendar - Launches a calendar app lication that syncs to your Facebook™, Google™, or Microsoft Exchange work calendars.
36 directly from your home computer. For more information, refer to “Kies Air” on page 1 46. • Latitude - Lets you see your friends’ locati ons and share yours with them. The ap plication also lets you se e your friends’ l ocations on a map or in a list.
Understanding Y our Phone 37 • Samsung Apps - Allows you to easily download appl ications directly to your phone. For more informat ion, refer to “Samsung Apps” on page 131. • Self Serve - Allows you to ge t your account balance, top up yo ur balance, and add features to your service plan.
38 • Adding and Removin g Shortcuts • Adding a nd Remov ing Widg ets • Creating F olders • Changing the Background ( W allpapers) Addi ng and De leting Scree ns Y our phone comes with seven screens. Y ou can delete these screens and then add them back later.
Understanding Y our Phone 39 4. Scroll through the applicati on pages at the top and l ocate the desired application. 5. T ouch and hold the on-screen icon, then drag it over one of the four primary shortcuts to replace it. • The new primary shortcut displays at the bottom of the screen.
40 T o de lete a shor tcut: 1. Press to go to the Home screen. 2. T ouch and hold the desired shortcut. This unlocks it from its location on the current screen. 3. Drag the shortcut over the Remove tab ( ) and release. Addi ng and Remo vin g Widgets Widgets are self-contained applicati ons that can be placed on any screen.
Understanding Y our Phone 41 3. From the Add to Home screen window , tap Folders . 4. T ap an available folder type and pla ce it on the current screen. Renaming a folder 1. T ap the desired folder you want to rename. This opens its contents on an on-screen popup window .
42 Section 3: Memor y Car d Y our phone lets you use a microSD ™ (SD) or microSDHC ™ card (also referred to as a memory card) to expand available memory space. This secure digital card enables you to exchange images, music, and data between SD-com patible devices.
Memory Card 43 Importa nt!: DO NO T remove a microSD card whil e the device is accessin g or transferring files. Doing s o will result in loss or damag e of data. Make sure your batter y is fully charged b efore using the microSD card. Y our data may become damaged or lost if the battery runs out while you are using the micro SD card.
44 Erasing Files from the SD card Y ou can erase files from the SD card us ing the phone. 1. Ensure the SD card is mounted. For more information, refer to “Unmounting the SD ca r d” on page 43. 2. Press ➔ and then tap ( Settings ) ➔ Storage ➔ Unmount SD card .
Call Functions and Contacts List 45 Section 4: Call Functions and Contac ts List This section describes features and functionality associated with making or answering calls, and the Contacts list, which is used to store contact information. Displaying Y our Phone Number 䊳 Press ➔ and then tap ( Settings ) ➔ About phone ➔ Status .
46 Ending a Call from the Status Bar 1. T ap the Status Bar to reveal the Notifications tab, and then drag the tab to the bottom of the screen to open the Notifications panel (1).
Call Functions and Contacts List 47 4. Complete your call. During this type of call, you will have access to the Speaker mode, Keypad, and End Call features. Note: Selecting L ocation consent may drain batt ery power. For more information, refe r to “Power Saving Mode” on p age 167.
48 • T ouch and drag the Reject call with message tab upward and tap a predefined rejection message or tap Create new message to create a new custom outgoing response. Pressing the V olume down button mutes the ringer . If the incoming call is from a nu mber stored in your Contacts, the entry’s name is displayed.
Call Functions and Contacts List 49 3. Press and then tap Add to black list . All phone numbers associated with this entry are then added to the reject list. T o assign single numbers as rejected via Auto reject li st: 1. From the Home screen, press and then tap ( Settings ) ➔ Call ➔ Call rejecti on ➔ Black list .
50 Wait Di alin g Inserting a Wait into your dialing sequence means that the phone waits until it hears a dial tone before proceeding with the next sequence of numbers. 1. From the Home screen, tap and use the on-screen keypad to enter the phone number.
Call Functions and Contacts List 51 Importa nt!: The number 1 is res e rv ed for V oicemai l an d ano th e r nu mber cannot be assigned to t hi s slot. 3. Press and then tap Change order . 4. In a single motion, touch and drag an entry over another location on the virtual keypad.
52 Adjusting the Call V olume During a call, use the V olume ke ys on the left side of the phone, to adjust the earpiece volume. 䊳 Press the Up volume key to increase the volume level and the Down volume key to decrease the level. – or – From the screen during a call, press the Up Vo l u m e k e y.
Call Functions and Contacts List 53 Switchin g to Blu etooth He adset 1. While on a call, switch to the Bluetooth headset instead of speaker by tapping Headset .
54 Having a Priva te Conv ersation W ith One Par ticipant When you have two participants in a multi-party Manage Confere nce Call session, it might be necessary to place one of those participants on hold so that a private conversation can be held with a single caller .
Call Functions and Contacts List 55 3. T ap to end your conversation with the remaining caller . Call Waiting Y ou can answer an incoming call while you have a call in progress, if this service is supported by the network and you have previously set the Call waiting option to Activate .
56 Note: The Logs ta b only records calls that occu r while the ph one is turned on. If a call is received whil e it is turned off, it will not be inc luded in your calling histor y. Each entry contains the phone num ber (if it is available) and Contacts entry name (if the num ber is in your Contacts).
1 option (tap ) Call Log screen Entry-spe cific context me nu (touch and hold) Call Functions and Contacts List 57 Call Logs - Caller Ov er view • T ap a contact entry name or number to reveal the Call options screen: •C a l l - Allows you to redial the entry by name or number .
58 • Delete - T o delete the entry from the Logs list. Alter ing Number s fr om the Lo gs Lis t If you need to make a call from the Logs screen and you need to alter the number prior to dialing, you can add the appropriate prefix by prepending the number .
Entering T ext 59 Section 5: Entering T ext This section describes how to se lect the desired text input method when entering characters into your phone. This section also describes the predictive text entr y system that reduces the amount of key strokes associat ed with entering text.
60 2. T ap Accessibilit y to activate or deactivate accessibility services. When activated, a check mark appears in the box. 3. If prompted, tap OK to download accessibility applications from the Android Market. 4. Follow the on-screen instructions. For more information, refer to “Ac cessibility Sett ings” on page 181.
Entering T ext 61 • Speed vs. accuracy - Sets how quickly Swype responds to on-screen input. Move the slider between Fast Response (speed) or Error T olerant (accuracy) and tap OK . • Personal dictionar y - Allows you to add or remove words from your personal dictionary .
62 • SYM (Symbol) to enter numbers and symbols from the on-screen keyboard. Note: After typing an i nit ial uppercase ch aracter, the k e y ch anges to and all lett ers that follow a re in lower case. Swype K eyboard Ov er view • Recipients - A field where you can enter the recipients of the current message.
Entering T ext 63 2. T ap to configure the keyboard for 123ABC mode (showing letters and numbers on the onscreen keys). Once in this mode, the text input type shows . Note: After typing an ini t ial uppercase char acter, the key changes to and all le tters that foll ow are in lower case.
64 1. From a screen where you can enter text, tap the text input field to reveal the on-screen keyboard. 2. T ap to configure the keyboard for SYM mode. Once in this mode, the text input typ e shows . 3. T ap the on-screen key for the number or symbol you want to enter .
Entering T ext 65 From a screen where you can enter text, tap and hold the text input field and tap Input method ➔ Samsung keypad . 2. The virtual keyboard is then assigned to the Samsung keypad configuration for all subsequent text input. Changing the T ext Input Mo de in K eypad 1.
66 By default, the first letter of a new entry is capitalized and the following letters are lowercased. After a character is entered, the cursor automatically adv ances to the next space. Using ABC Mode in Sams ung Keypad 1. From a screen where you can enter text, tap the text input field to reveal the on-screen keyboard.
Entering T ext 67 • The first number on this key indicates which page (1, 2, or 3) of additional characte rs is active. Using XT9 Predictive T ext XT9 is a predictive text system that has next-letter prediction and regional error correction, which compensates for users pressing the wrong keys on QWERTY keyboards.
68 • Word completion - T ells your device to at tempt to predict how to complete the word you have started. (A green check mark indicates the feature is enabled.) • Word completion point - Sets how many letters should be entered before a word prediction is made.
Contacts 69 Section 6: Contacts This section explains how to use and manage your Contacts List. Y ou can save phone numbers to your phone’s memory . Accounts From the Accounts menu you decide i f you want applications to synchronize, send, and receive data at any gi ven time, or if you want the applications to sync hronize automatically .
70 Note: Before you can sa v e a co n ta ct to the Phone, Conta ct se tti ngs must be set to Save new contac ts to Phone . Important! : The Google and Mic ros oft Exchange ActiveSy nc account types are only vi sible afte r creatin g an ema i l account of th ose types on your phone.
Contacts 71 Note: These label entr ies can change and ar e dep endant on the select ed destinati on ty pe (e.g.,: Callback migh t not appear with a Google account destinat i on type). 7. T ap a phone number field and enter a phone number. • T ap on the QWERTY keyboard to remove a previously entered phone number .
72 Note: For further deta ils about how to ente r characters, see “T ext Input Methods” on page 59. Finding a Contact Y ou can store phone numbers and their corresponding names onto either your SIM card, your phone’ s built-in memory , or an external location (such as G oogle or Exchange).
Contacts 73 Editi ng Cont act Infor mati on 1. From the Home screen, tap . 2. T ap a contact name from the list. 3. Press and select Edit . Note: Y ou can al so access an entry’s context menu by t ouching and holdin g an entry then tappin g Edit . 4.
74 of your contacts are from other sources, such as Corporate email, Internet email, Facebook, etc.., th is allows you to “back them up” or copy them to your Gmail account.
Contacts 75 Contact Entr y Options 1. From the Home screen, tap . 2. T ap an entry to reveal the Contact entry’s Overvi ew Screen . This screen contains Name, contact numbers, email, and linked contact information. 3. Press to reveal the context menu specific to this entry .
76 Important! : It is the second cont act image that is displ ayed for both, but the first contact ’s name that is used. For example: If Amy (or iginal entry) is join ed with Julie (sec ond entry). Ju li e appears to disappear and onl y Amy remains.
Contacts 77 4. T ap the radio button next to the entry information you want to be the primary information (such as name, phone number , or email) and select Save . Note: If there are multiple phone numb ers assigned to an entry , assigning one as the default wil l au tomaticall y di al that number when the co nt act is selected for dialing.
78 2. T ouch and hold the entry to reveal the on-screen context menu. 3. T ap Send namecard via ➔ Bluetoot h . Important! : Y ou must activa te Bluetoo th to use t his featur e. 4. T ap the Bluetooth device in which to send this name card. Bluetooth forwards the namecard to the recipient.
Contacts 79 1. Press ➔ and then tap ➔ Accounts and sync . 2. Locate the email account contai ning the contacts you wish to synchronize. 3. T ap within the adjacent account field to reveal the account’s synchronization settings screen. 4. T o synchronize Contacts, tap Sync Contacts .
80 2. Determine which type of account information you want to synchronize with your Contact list. Selections are: Facebook, Tw itter, Linkedin, Mi crosoft Exchange ActiveSync, Google, or Samsung account . 3. T ap an account type to add. 4. Follow the prompts.
Contacts 81 My Profi le Y ou can send this Virtual Business Card (V-card) to other contacts as an attachment. My Profile is the first Contact listed in the Contacts list. Note: As with any profile, you r profile can be asso ci ated with a group. T o create My Profile: 1.
82 Important! : The Google and Mic ros oft Exchange ActiveSy nc account types are only vi sible afte r creatin g an ema i l account of th ose types on your phone. 3. Select one of the following options: • Save new contacts to - Defines the default storage location of new Contacts.
Contacts 83 3. Press and then tap Remove member . 4. T ap all of the contacts you want to remove from this group. A checkmark displays next to contact entry . 5. T ap Remove .The contacts are removed from the group. Editing a Caller Group T o edit a Group entry , there must be at least one member as part of the selected group.
84 4. Place a check mark alongsi de those current Contacts entries you wish to assign as favorites. 5. T ap Add to complete the process..
Messaging 85 Section 7: Messaging This section describes how to send or receive different types of messages. It also explains the features and functionality associated with messaging.
86 4. If adding a recipient from either Recent , Contacts , or Group , tap the contact to place a checkmark then tap Add . The contact displays in the recipient fi eld. Note: For the Group option, if the numbe r of reci pients is le ss than 10, all members in the group are adde d.
Messaging 87 T o read a message: 1. Open the Notification Bar and select the message. For more information, refer to “Noti fic ation Bar” on page 24. – or – From the Home screen, tap and then tap the new message to view its contents. The selected message displays on the screen.
88 • Add to Contacts - Begins the process of adding the new number to your Contacts list. • View contact - Displays the contact’s details. • Delete thread - Deletes the currently selected message thread.
Messaging 89 Messaging Settings T o configure the settings for text mess ages, multimedia messages, V oice mails, and Push messages. 1. From the Home screen, tap 2. Press and then tap Settings . The following Messaging settings are available: Settings • Message font size - Enables the phone to cha nge the display size for the on-screen front.
90 – Free - Y ou may add any content t o the message. Push message settings • Push message - Allows you to receive push m essages from the network. • Service loading - Allows you to set the type of service loading notification. Choose from: Always , Prompt , or Never .
Messaging 91 • Press and then tap Add account. – or – Enter your Email address and Password information. T ap Show password to view the password string as you enter it. • Email address - Y our Outlook work email address. • Password - T ypically your netw ork access password (case-sensitive).
92 Refreshing Emai l messa ges 1. From the Home screen, tap ➔ ( Email ). 2. Select an email account. • If you are already in an email ac count, tap t he account name field (upper-right) to open the complete email account list page. • Select an availabl e email account.
Messaging 93 • Add signature - Allows you to attach a customized signature to the bottom of all outgoing emails. • Signature - Allows you to create an email signature for yo ur outgoing Gmail email messages. • Email check frequency - Adjusts the time interval used by your device to check your email ac count for new email messages.
94 Enter your Email address and Password information. T ap Show password to view the password string as you enter it. • Email address - Y our Outlook work email address.
Messaging 95 10. Adjust the various on-screen c onfiguration fields and tap Next . 11 . Identify your new work emai l account with a unique name (Ex: Work), then tap Done . Opening an Ex chang e Email 1. From the Home screen, tap ➔ ( Email ). 2. T ap the account name field (upper-right) to open the complete email account list page.
96 Deleting an Ex change Ema il Message 䊳 T ouch and hold an email (from your inbox list) and select Delet e from the on-screen context menu. – or – With the email message displayed, tap ( Delete ). Configur ing Mic rosof t Exchange Email Setti ngs 1.
Messaging 97 algorithms , Email certificates , and Security policy list . These security polici es could restrict some functions from corporate servers. – Security policy l ist - Lists the current email’s security pol icy . These policies could restr ict some functions from corporate servers.
98 R efreshing Google Ma il 䊳 From within the Gmail message list, press and then tap Refresh to send and receive new emails and synchronize your email with th e Gmail account. Composin g a Gmail Message 1. From the Home screen, tap ➔ ( Gmail ). 2.
Messaging 99 – Select text - Allows you to select t ext to copy and paste. Creating an Additional G mail Account 1. From the Home screen, tap ➔ ( Gmail ). 2. If you already have other email account setup: • T ap the account name field (upper-right) to open the complete email account list page.
100 Section 8: Multimedia This section explains how to use the multimedia features of your phone, including the Camera/Camcorder , Music Player , and how to manage your photos, images and sounds. This section explains how to use the camera on your phone.
Multimedia 101 Camera and Camcor der Options Options are represented by icons across both sides of the screen. Camera Options The following shortcuts are available for the camera: Note: The options disappear after a few second s. T ouch t he screen to display the tab, then touch th e tab to view these o ptions.
102 4. Settings (continued ) - • Panorama - T akes a landscape photo by taking an initial photo and then adding additional images to itself. The guide box lets you view the area where the second part of the panoramic picture should fall within. Scene mode - Allows you to set the Scene to help take the best pictures possible.
Multimedia 103 Pictur e Ima ge Viewer Opt ions After you take a photo you can access various options. Photo options •S h a r e - Allows you to share a picture using AllShare , Bluetooth , Email , Gmail , Messaging , or Picasa . • Delete - Allows you to delete the current picture.
104 Camera Image Options When you take a picture, the file is saved in the Photo folder . Y ou can view your pictures immediatel y or vi ew them anytime in the Photo folder . 1. From the Home screen, tap ( Applicatio ns ) ➔ ( Gallery ). 2. Select a folder location and ta p a file to open it in the Image viewer .
Multimedia 105 – Details - Files details such as Tit le , Ty p e , Date taken , Album , Location , Latitude , Longitude , etc.. Assigning an Imag e as a Contact Ico n 1. From the Home screen, tap ( Applications ) ➔ ( Gall ery ). 2. Select a folder location and tap a file to open it.
106 2. T ap and slide the Camera mo de button down to Camcorder Mode. 3. Using the phone’s main display screen as a viewfinder , adjust the image by aiming t he camcorder at the subject. 4. T ap the Video key ( ) to begin shooting video. The red light will blink while recordin g.
Multimedia 107 Recording mode - Allows you to set the recording mode to: • Normal - Is limited only by availabl e space on the destination location. • Limit for MMS - Is limited by MMS size restrictions. • Self-recor ding - Activates the front-facing camera so you can video yourself.
108 Vide o Image V iewer Options After you record a video you can access various opti ons. Video options •S h a r e - Allows you to share a video using AllShare , Bluetooth , Email , Gmail , Messaging , or Y ouTube . • Play - Allows you to play the current video file.
Multimedia 109 Openin g and Navigating withi n Fil es DCIM is the default location for pictures or video taken by the device. These files are actually stored in the DCIM folder location. 1. From the Home screen, tap ( Applications ) ➔ ( My Fi les ).
11 0 2. T ap a video file to begin viewing. Music Playing Mus ic 1. From the Home screen, tap ( Applicatio ns ) ➔ ( Music ). The music player tips display . 2. T ap Done . 3. T ap a tab to select the music category: All , Playlists , Albums , or Artist s .
Multimedia 1 1 1 Music Play er Options The Music Player Settings menu allows you to set preferences for the music player such as whether yo u want the music to play in the background, sound effects, and how the music menu displays.
11 2 T ap ( Add music ). Note: If a playlist is e mpty , add a song by touching a holdi ng a song name from the main screen to open th e context menu. Selec t Add to playlis t . 5. T ap a music file, or tap Select all to add all the music tracks to this playlist then tap Add .
Multimedia 1 13 2. T ap the All tab. 3. T ouch and hold a song entry to reveal the on-screen context menu. 4. T ap Delet e ➔ OK. The music file(s) is deleted. Y ouT ube Y ouTube is a video sharing website on which users can upload and share videos, and view them in MPEG-4 format.
11 4 Section 9: Applications and De v elopment This section outlines the various applications that are available on your phone. Applications The Applications list provides qui ck access to all the available applications on the phone.
Applications and Development 1 15 2. Press and then tap Settings and configure the following settings as desired: • Device name - Defaults to your phone. Use the keypad to enter a new Media server if desired, and tap Save . • Share video/photos/music - Allows you to restrict what is share d from your phone.
11 6 Note: Place the scr een in Lands cape mode to r eveal addition al scientific functions. Calendar With the Calendar feature, you can consult the calendar by day , week, or month, create events, and set an alarm to act as a reminder .
Applications and Development 1 17 Camera Use your 3.2 megapixel camera feature to produce photos in a JPEG format. The Camcorder shoots High Definition video in an MP4 format. Note: An SD card must b e inserted befo re the Camera will take and store photos.
11 8 Game Hub Y ou can play social and premium games on your phone. 1. From the Home screen, tap ( Applicatio ns ) ➔ ( Game Hub ). 2. If you are launching this application for the first time, select the checkbox next to Do not show for 90 days and select Confirm .
Applications and Development 1 19 Inter net Open the browser to start surfing the web. The browser is fully optimized and comes with advanced functionality to enhance the Internet browsing feature on your phone. 䊳 From the Home screen, tap ( Applications ) ➔ ( Internet ).
120 5. T ap Y es at the Send sharing re quests prompt. Y our friend will receive an email or text message with your location marked on a map. They will also receive instructions on how to view your location from the web or use Latitude on their phone or tablet provided it is available.
Applications and Development 121 Importa nt!: Before using Google Maps y ou must have an active da ta (3G/4G) or Wi-Fi connecti on. The Maps application doe s not cover every country or city . 䊳 From the Home screen, tap ( Applications ) ➔ ( Maps ).
122 – Sate llite - Maps uses the same satell ite data as Google Earth. Satellite images are not real- tim e. Google Earth acquires the best imagery available, most of which is approximately one to three years old. – Te r r a i n - Combines a topographical view of the area ’s terrain with the current map location.
Applications and Development 123 2. If not already logged in with your Googl e account, tap Next . 3. T ap Sign in and enter your Google account information. 4. T ap Accept to agree to the Android Market terms of service. For more information, refer to “Downloading a Ne w Google Applic ation” on page 123.
124 Launc hing an Installed Google App lication 1. From the Home screen, tap ( Applicatio ns ). 2. T ap the newly installed app lication. This application is typically located on the last Applications page. Android De v elopmen t This device can be used for Andr oid application development.
Applications and Development 125 Memo This feature allows you to create a memo. 1. From the Home screen, tap ( Applications ) ➔ ( Memo ). 2. T ap Create memo . 3. Compose the memo. 4. T ap Save . For more information, refer to “T ext Input Methods” on page 59.
126 4. T ap the Add location area of the screen, enter text, then tap Done . 5. T ap the T ap to add text area of the screen and enter text then tap Done . 6. T ap the weather data icon in the upper , right corner (above the photo) and select a weathe r condition from the list to describe the weather conditions for this entry .
Applications and Development 127 Music Hub Y ou can access the online music store and search for and buy your favourite songs. Note: This feature mi gh t not be available de pen ding on your region or s erv ice provider . 1. From the Home screen, tap ( Applications ) ➔ ( Music Hub ).
128 3. T ap Use GPS satellites. A green check mark indicates the GPS location feature is enabled. 4. T ap Use sensor aiding. A green check mark indicates the phone is enhancing its positioning ability and save power by using sensors. Navigation opti ons 1.
Applications and Development 129 • Layers - Allows you to switch map views. See previous descript ion. • Mute - Allows you to mut e the audio readout and directional information. • Exit Navigatio n - T erminates the applicati on. • More - Provides add itional applicati on information such as: Help and T erms, Privacy & Noti ces .
130 3. Locate and tap one of the listed places ( Restaurants , Coffee , Bars , Attractions , AT M s , Gas Stations , Explore Nearby , or Add your own place). A list of places within this category displays. 4. T ap the Maps icon (upper-right) to launch the related maps feature.
Applications and Development 131 Remote PVR Y ou can schedule and manage recordings on your HD PVR Plus TV system using your phone, wherever you are located. Note: This featur e might not be availabl e in your r egion. Y ou must subscribe to the Bell HD PVR Plus service to us e this feature.
132 ( Settings ). – or – Press ➔ and then tap ( Settings ). For more information, refer to “Changing Y our Setti ngs” on page 156. Social Hub Allows you to easily and intuitively satisfy all of your communication needs from within a single-user interface.
Applications and Development 133 4. T ap the Due date field and enter a due date name using the keypad. If there is no date that the task is due, tap the No due da te checkbox. 5. If desired, enter T ask , Prior ity , Reminder , and Notes then tap Save .
134 T unes & Apps Y ou can download music and applications to your phone from the T ools & Apps website. 1. From the Home screen, tap ( Applicatio ns ) ➔ ( T unes & Apps) . 2. Follow the onscreen instructions. TV & Radio Y ou can watch tv and listen to the radio using your phone.
Applications and Development 135 2. At the Speak now screen speak your search command slowly and clearly . Google searches for the information and displays related information in the browser . Y ouT ube Y ouTube is a video sharing website on which users can upload and share videos, and view them in MPEG-4 format.
136 Section 10: Connections Y our phone is equipped with features that all ow you to quickly connect to the web. Inter net Y our phone is equipped with a Google browser to navigate the mobile web. This section explains how to navigate the browser and use the basic features.
Connections 137 • Stop/Refresh - Stops the load of the new page or reloads the contents of the current page. •F o r w a r d - Forwards the browser to another web page. •M o r e - Displays the follow ing additional options: – Add bookmark - Allows you to add a URL to your bookmark list.
138 4. Scroll across the screen to view the currently active windows and tap an e ntry to launch the selected Internet window . 5. T ap next to the listing to delete the window . Using Boo kmark s While navigating a website, you can bookmark a site to quickly and easily access it at a future time.
Connections 139 3. Assign a folder location. Home is the default. 4. T ap OK . The new save page now appears on the Bookmarks page. Editing Book marks 1. From the Bookmarks page, touch and hold the bookmark you want to edit. 2. T ap Edit bookmark . 3.
140 1. From the Home webpage, tap ➔ Most visited tab. A list of your most frequent ly visited webpages displays. The most frequently visited web pages display at the top of the list. 2. T ap any entry to display the selected webpage. Browser Settings T o make configure browser settings, follow these steps: 1.
Connections 141 • Clear form data : -Deletes any stored data from previously filled out forms. T ap OK to complete the process. • Enable location - Allows websites to request access to your location. • Clear location acces s - Clears location access for all websites.
142 Bluetooth Settings The Bluetooth settings menu allows you to set up many of the characteristics of your devic e’s Bluetooth service, including: • Entering or changing the name your device uses.
Connections 143 Note: Pairing between two Bl uetooth devices is a one -t ime process. Once pairing is establ ished the devices cont inue to recognize th eir partnership and exchange inf orma tion without entering a pass code. T o pair your device with anoth er Bluetooth devi ce: 1.
144 2. From the Bluetooth settings page, touch and hold the name of the previously paired dev ice (from the bottom of the page). This opens the connected device’ s menu options.
Connections 145 PC Connections Y ou can connect your device to a PC us ing an optional PC data cable using various USB connection modes. Mass storage is the default connection method. • Mass storage - Allows you to use the onboard storage capacity of the phone to store and upload fi les.
146 3. Remove the back cover and remove the internal microSD card prior to initiating a Kies air update. Enabling USB Deb ugging USB debugging must be enabled before being able to use this feature. 1. Press ➔ and then tap ( Settings ) ➔ Applicatio ns ➔ Development.
Connections 147 12. Follow the on-screen instructions to view and share information between your phone and PC. 13. Click a link from the left nav igation pane to access one of several device file categories such as: • [Device Name] - provides an overvi ew of all the main categories.
148 Manuall y Add a New Networ k Connect ion 1. T ap Add Wi-Fi network . 2. Enter the Network SSID (the nam e of your Wireless Access Point). 3. T ap the Security field and select a security option. This must match the current security setting on your target WAP .
Connections 149 T o access the Wi-Fi Advance d Settings menu: 1. Press ➔ and then tap ( Settin gs ) ➔ Wireless and network ➔ Wi-Fi settings . 2. Press and then tap Advanced . T ethering This option allows you to share your phone’s mobile data connection via a direct USB connection between your phon e and computer .
150 2. T ap Portable Wi-Fi hotspot sett ings ➔ OK . 3. T ap Portable Wi-Fi hotspot . This places a checkmark in the adjacent field to activate the service. 4. T ap OK to continue with the activatio n. 5. T ap Confi gure port able W i-Fi hots pot . 6.
Connections 151 2. T ap the Securit y field and select WP A 2 PSK . 3. With security enabled, enter a new password i nto the Password field. Importa nt!: The more complex the passwo rd , the harder it will be for intrud er s to break your security. It is recommended that you not use n ames, birthdays, or oth er personal in for mation.
152 Section 11: Time Management This section describes how you can manage time using time- related applications such as the Calendar, Alarm Clock, Analog or Digital clock, and the World clock. Calendar With the Calendar feature, you can consult the calendar by day , week, or month, create events, and set an alarm to act as a reminder .
Time Management 153 4. T ap Default vi ew and select a view: Mont h , Week , Day , or List . 5. T ap Day view and select a type: Tim e grid , or Event list . 6. T ap First day of week and select either Monda y or Sunday . 7. T ap Hide declined event s to activate this option.
154 button row displays. T ap each day of the week in which you want this alarm to repeat, then tap OK . 5. T ap the Alarm type field and select one of the follo wing: Melody , Vib rat ion , Vibration and melody , or Briefi ng . 6. Slide the slider bar left or right in the Alarm volume field to decrease or increase the alarm volume.
Time Management 155 World Clock This feature allows you to find ou t what time it is another part of world. 1. From the Home screen, tap ( Applications ) ➔ ( Clock ). 2. T ap the World clock tab. 3. T ap ( Add city ) then scroll and select the desired city , or tap in the search field to locate a city .
156 Section 12: Changing Y our Settings This section explains the sound and phone settings for your phone. It includes such settings as: display , security , memory , and any extra settings associated with your phone.
Changing Y our Settings 157 WPS Button Connection The WPS (Wi-Fi Protected Setup) button is a standard for easy and secure wireless network set up and connections. T o use WPS, the connecting device must support WPS and be compatible with Wi-Fi Protected Access (WP A) se curity .
158 2. Press to erase the current device name and enter a new name for this device using the keyboard. 3. T ap OK to confirm your setting. Activating Visibility 䊳 Press ➔ and then tap ( Settings ) ➔ Wireless and network ➔ Bluetooth s ettings ➔ Vis ibl e .
Changing Y our Settings 159 Wireless and network ➔ T ethering and port able hotspot . For more information, refer to “T ethering” on page 149. Po r table Wi-Fi Hotspot This feature allows you to turn your ph one into a Wi-Fi hotspot.
160 4. Enable L2TP secret. 5. Set L2TP secret. 6. Set the DNS search domains. T o ad d an L2TP/IPSec CRT VPN (Certif icate based L 2TP/IPSec): 1. Establish a VPN name (a name for this connection). 2. Assign a server by using Set the VPN server . 3. Enable L2TP secret.
Changing Y our Settings 161 Access Point Names T o use Wi-Fi you need access to a wireless access point (ho tspot): 䊳 Press ➔ and then tap ( Settin gs ) ➔ Wireless and network ➔ Mobile networ ks ➔ Access Point Names . A list of the Access point names display .
162 Network Operator s Using this feature you can view the current network connection. Y ou can also scan and select a network operator manually , or set the network selection to Automatic. 1. Press ➔ and then tap ( Settings ) ➔ Wireless and network ➔ Mobile networks .
Changing Y our Settings 163 second , After 2 seconds , After 3 seconds , After 4 seconds , or After 5 seconds . – The power key ends calls - Allows you to press the power key to end the current call. • T urn on proximity sensor - Allows you to enable the proximity sensor to turn off the LCD during a call so you do not accidentally tap a key .
164 Call ➔ V oicemai l service . 2. T ap My carrier . 3. T ap V oi cemail ➔ V oic email number to now view your number within the V oicemail number field. – or – T o enter a new voicemail number , tap V oicemai l ➔ V oic email number , enter a number and tap OK .
Changing Y our Settings 165 Adjusting the V olume Settings The V olume menu now provides access to various volume settings within one on-screen popup menu. 1. Press ➔ and then tap ( Settin gs ) ➔ Sound setti ngs ➔ Vo l u m e . 2. T ouch and drag the on-screen slider to assign the volu me settings for any of the following volume levels.
166 Adjusting the Screen Display 1. Press ➔ and then tap ( Settings ) ➔ Display . 2. Configure the following screen display settings: • Screen display – Font style - Sets the fonts used on the LCD display . Select Defa ult font . T ap Get fonts online to download additio nal fonts.
Changing Y our Settings 167 Po wer Sa ving Mode This feature allows you both aut omatically set the phone to use a power saving mode and configure additional power saving options manually , all in an effort to conserve battery power. 1. Press ➔ and then tap ( Settin gs ) ➔ Power saving m ode .
168 Using W ire less Networ ks Before you use applications such as Google Maps and find your location or search for places of interest, you must enable the Use wireless networks option or enable the GPS satellites. 1. Press ➔ and then tap ( Settings ) ➔ Location and securi ty .
Changing Y our Settings 169 5. Draw your pattern by touching your first on-screen poi nt. Then, without removing your f inger from the screen, drag your finger over adjacent poi nts until the gray trace line overlaps each point and they are highlighted with a green circle.
170 4. Enter a password using the keypad and tap Continue to confirm the password. 5. Confirm the password by re-entering it and tap OK to confirm. Setting up SIM Car d Lock Prevent another user from using your SIM card to make unauthorized calls or from accessing information stored on your SIM card by protecting the information usin g a PIN code.
Changing Y our Settings 171 Credential Storage This option allows certain applications to access secure certificates and other credentials. Certificates and credentials can be installed to the SD card and password protected. 1. Press ➔ and then tap ( Settin gs ) ➔ Location and s ecurity .
172 䊳 Press ➔ and then tap ( Settings ) ➔ Applicatio ns ➔ Manage applications . Clearing Application Cache and Data Important! : Y ou must have dow nloaded ap plications i nstalled to use this featur e. 1. Press ➔ and then tap ( Settings ) ➔ Applicatio ns ➔ Manage applications .
Changing Y our Settings 173 Ru nning Ser vices The Running services option allows you to view and control currently running services such as Backup, Google T alk, SNS (messaging), Swype, and more. 1. Press ➔ and then tap ( Settin gs ) ➔ Applications ➔ Running services .
174 If you are a developer who is testing a GPS applications using this device, you can tell the device that the phone is at different GPS locations. In other words, the phone is allowed to “mock” the coordinates. Accounts and Synchroniza tion Y our phone provides the ability to synchronize data from a variety of different sources or sites.
Changing Y our Settings 175 Accounts and sync . 2. T ap within the Google account field to reveal the account’s synchronization settings screen. 3. T ap the parameters you wish to synchronize ( Sync Contacts , Sync Gmail , or Sync Calend ar ). A green checkmark indicates the feature is enabled.
176 Privacy Settings Location settings, backup confi gurations, or reset the phone to erase all personal data. 䊳 Press ➔ and then tap ( Settings ) ➔ Privacy . Mobile Backup and Restor e The phone can be configured to back up your current settings, application data and settings.
Changing Y our Settings 177 Note: Select Format USB storage to also eras e all data on the USB storag e. SD Card & Phone Stora ge From this menu you can view the memory allocation for the memory card as well as mount or unmount the SD card. For more information about mounting or unmounting the SD card, see “Using the SD Card” on page 42.
178 Language and keyboard ➔ Select language . 2. Select a language and region from the l ist. Select Inpu t Method There are two input methods available: Swype and Samsung keypad. 1. Press ➔ and then tap ( Settings ) ➔ Language and keyboard ➔ Select input meth od .
Changing Y our Settings 179 About Provides information about the cu rrent Swype application version. Samsung Keyboar d Setting s 1. Press ➔ and then tap ( Settin gs ) ➔ Language and keyboard ➔ Samsung keypad . 2. T ap Portrait keypad types and select a text input method: • Qwerty Keypad • 3x4 Keypad 3.
180 4. T ap the Spell correction field. This option corrects typographical errors by selecting from a list of possible words that reflect the characte rs of the keys you touched as well as the characters of nearby keys. 5. T ap the Next word predic tion field to enable word prediction.
Changing Y our Settings 181 • Block offensive words - Allows you to bloc k recognition of known offensive words or language. (A gr een check mark indicates the feature is active).
182 Note: Initially , it might be n ecessary to d ownload accessib ility applic ations from the Android Market. 2. T ap Accessibilit y to activate the feature, then select the services for which you want data to log. 3. T ap T alkBack under Accessibility services to activate Ta l k B a c k .
Changing Y our Settings 183 of Service for Android-powered Phones, and much more pertinent information as a reference. Read the information and terms, then press to return to the Settings menu. • Model number - Displays the phone’s mod el number .
184 Section 13: Health and Saf ety Infor mation This section out lines the safe ty precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read th is inform ation before using your mobile devi ce .
Health and Safety Information 185 Maintaining Safe Use of and Access to Y our Phone Failure to follow the instructions outlined may lead to serious personal injury and possible property damage. Note: Excessive exposu re to sound at high volumes ca n caus e hearing damage.
186 Consult the manufacturer of any personal medical phones, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Note: Always turn off the phon e in health care fac ilities and requ est permission before usi n g the phone nea r medical equ i p m e nt .
Health and Safety Information 187 PROPERTY DAMAGE.IMPORT ANT SAFETY INSTRUCTIONS - SA VE THESE INSTRUCTIONS.DANGER - TO REDUCE THE RISK OF FIRE OR E LECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS.FOR CO NNECTION TO A SUPPL Y NOT IN NORTH AMERICA, USE AN A TTACHMENT PLUG ADAPTOR OF THE PROPER CONFIGURA TION FOR THE POWER OUTLET .
188 Ackno wledging Special Precautions and Industr y Canada Notice Cautions Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment, and void your authority to operate th is equipment.
Health and Safety Information 189 The highest reported SAR values of the T679M are: GSM850: Head: 0.19 W/Kg; Body-worn: 0.58 W/Kg GSM1900: Head: 0.56 W/Kg; Body-worn: 0.65 W/Kg WCDMA850: Head: 0.21 W/Kg; Body-worn: 0.60 W/Kg WCDMA1900: Head: 0.84 W/Kg; Body-worn: 0.
190 Section 14: Warr anty Infor mation ST ANDARD LIMITED W ARRANTY What is Covered and For How Lo ng? SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the original purchaser ("Pu.
Warranty Infor mation 191 Samsung. Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may , at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product.
192 SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIP A TED PROFITS OR BENEFI TS , OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR F AUL T COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYE ES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCH ASER BY ANY OTHER P ARTY .
Warranty Infor mation 193 statements such as dealer adverti sing or presentation, whether oral or written, do not consti tute wa rranties by SAMSUNG and should not be relied upon. Samsung Electronics Canada, Inc. ©201 1 Samsung Electronics Canada, Inc.
194 Index Numerics 2G Network Using 161 3G Network 161 Using 161 4G Network 149, 159, 161 Using 161 A About Phone 182 Accessibility Activation 60 Accessibility Settings 181 Accessing Recently-used App.
195 Restore 176 Battery Charging 11 Extending Life 12 Installing 10 Low Battery Indicator 12 Removal 10 Saving Power 12 Wall Charger 11 Battery Cover Removal 6, 7 Battery Life Extending 12 Battery Usa.
196 Shooting Video 105 Camera 100 Camera Options 101 Options 101 Taking Pictures 100 Using the Camcorder 105, 100 Charging the Battery 11 Clearing Application Cache and Data 124 Configuration Initial .
197 A call 45 Entering Text 59 Using SWYPE 60 Erasing files fro m Memory card 44 Exchange Email 93 Account Setup 93 Composing 95, 96 Deleting Message 96 Opening 95 Refreshing Messages 95 F Facebook Ad.
198 HSPA+ 149, 159 I Icons Description 21 Indicator 21 Status 21 Images Assigning as a Contact icon 105 Transferring 145, 176 Verifying 145, 176 Importing and Exportin g To SIM card 81 In call Options.
199 Settings 89, 97 Types of Messages 85 Viewing new 86 microSD Card Insertion 9 Removal 9 Microsoft Exchange 70, 90 Mini Diary Deleting an entry 126 Options 126 Settings 126 Missed Call Viewing from .
200 P Pause Dialing 49 Phone Icons 21 Options 164 Ringtone 165 Set as 111 Switching on/off 13 Phone number Finding 45 Photos Options 103, 104, 108 Sharing 103, 104, 108 Pico TTS 181 Power Control 12 P.
201 Setting an alarm 153 Setting up Voicemail 16 Setting s 156 Browser 140 Contact list 81 Display 21 Enabling the GPS Satellites 168 Messaging 89, 126 Setup Initial 13 Shortcuts Adding from Applicati.
202 Display 21 Features 18, 19 Home 28 Uninstalling Third-party applications 124 Unknown Sources 124 Unmounting SD card 43 Usage Battery 173 Memory 173 USB Connections As mass storage device 145 USB S.
203 YouTube High Qulaity 113 Settings 135.
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Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Samsung T679M-UG-EN-11082011-D4 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.