Gebruiksaanwijzing /service van het product 1603SW van de fabrikant Avaya
Ga naar pagina of 32
A vaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide 16-601444 Issue 4 February 2010.
© 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, A vaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases.
Contents Chapter 1: Introduction to the 1603/1603SW/1603-I/1603SW -I IP T elephone ...................... 5 Overview of phone buttons and features ........................................................................................................
Index ......................................................................................................................................... 31 Contents 4 Avaya 1603/1603SW/1603-I/1603SW -I IP Desk.
Chapter 1: Introduction to the 1603/1603SW/ 1603-I/1603SW-I IP T elephone The 1603/1603SW/1603-I/1603SW-I telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Of fice call processing systems.
Overview of phone buttons and features Name Description Message W aiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.
Name Description Phone Display There are two lines in the phone display . The phone display presents calling or called party identification, user options, and other information relevant to using the phone. Avaya Menu Press the A button to access the A vaya menu.
LEDs Each call/line appearance button and feature button has two LEDs, one green and one red, to indicate the status of the call/line appearance or feature. The status is identified by whether the LED is on, off, or blinking as described in the following tables.
Icon Description Call forward, Send All Calls, or EC500 is active. (These features are available if they have been administered for your telephone.) Incoming call is ringing. Call is active. Call is on hold. Call is on soft hold (when using Conference or T ransfer feature).
Introduction to the 1603/1603SW/1603-I/1603SW-I IP T elephone 10 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 2: Logging in to and out of your telephone Logging in and out maintains your personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence.
Logging in to and out of your telephone 12 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 3: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Lift the handset, press the Speaker button, or press an available call/ line appearance button.
Making calls 14 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 4: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includes procedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the incoming call is usually selected automatically .
1. Press the Mute button during a call so that the other person cannot hear you. 2. Press the Mute button again to unmute the call. Putting a call on hold 1. Press the Hold button to put your active call on hold. The fast blinking green LED next to the call/line appearance button indicates the call is on hold.
Chapter 5: Conference calls Y ou can use conference calls to speak with up to three people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
1. Press the Hold button during a conference call. The blinking green LED next to the call/line appearance button indicates the conference is on hold. 2. Press the call/line appearance button to resume the conference call. Dropping the last person added from a conference call While active on a conference call, press the Drop button.
Chapter 6: Getting your messages The red light on the upper right-hand corner of your telephone is illuminated when you have messages waiting. Y our messages are an administered function. Contact your system administrator with any questions. Logging into your voice mail 1.
Getting your messages 20 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 7: Bridged call appearances Y our phone may show one or more bridged call appearances on the display screen in addition to your own call appearances.
whose call appearance you are using. If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator . 1. Press the call/line appearance button associated with the bridged call appearance.
Chapter 8: Shared line appearances If your call processing system is an Avaya Distributed Of fice system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users.
Making an outgoing call on a shared line appearance If you have any questions about how the name or extension displays to the person you are calling when you make a call on a shared line appearance, contact your system administrator . Y ou can make only outside calls on shared line appearances.
Chapter 9: Advanced telephone features Avaya call management systems provide many advanced telephone features such as Call Forwarding, Send All Calls, Abbreviated Dial buttons, and Extension to Cellular . One of these features can be assigned by your system administrator to the feature button on your telephone.
Advanced telephone features 26 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 10: A vaya Menu Y ou can use the Avaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. T o access the Avaya Menu, press the A button. T o exit the Avaya Menu, press the A button twice.
Changing the ring pattern 1. Press the A button. 2. Press # to scroll to Sounds. 3. Press * to select Sounds. 4. Press - or + on the volume button to select a ring type. Y ou hear each ring type when you select them. T urning button click sounds on and off 1.
T urning visual alerting on or off When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. Y ou can turn Visual Alerting on or off. 1. Press the A button. 2. Press # to continue. 3. Press * to select Screen.
4. Press # to scroll to Language. 5. Press * to select Language. 6. Press # to scroll to the desired language. Note: Other languages may be available. Contact your system administrator . 7. Press * to save your selection. 8. Press + to confirm or - to cancel.
Index A advanced options setting automatic gain control .............................. 29 Advanced Options changing language ............................................... 29 advanced telephone features about .........................................
P paper labels .................................................................. 9 putting a call on hold .................................................. 16 R redial ........................................................................... 13 Ring Pattern changing .
Een belangrijk punt na aankoop van elk apparaat Avaya 1603SW (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Avaya 1603SW heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Avaya 1603SW vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Avaya 1603SW leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Avaya 1603SW krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Avaya 1603SW bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Avaya 1603SW kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Avaya 1603SW . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
