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LASER PRINTER User's Guide MODEL: DX-B350P DX-B450P.
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TO C - 1 Cont ents 1 Introduction ........... ................ ............................................. ...................................... 1-1 Conventions ..... ............. ............. ............. ................ ............. ........
TO C - 2 User ’ s Guide 4 Windows Operations ........ ................ ................. ................ ............................ .......... 4-1 Installing PCL5e and PostScript 3 Drivers ........... ... ............. ............. .............
User’ s Guide TO C - 3 Protocols ....... ............ ............. ............. ................ ............. ............. ............. ................ .. ........ ............. . 7-1 Initial Setting of the Printer’ s IP Addres s ...........
TO C - 4 User ’ s Guide Duplex at the pape r exit ... ................ ............. ............. ............. ............. ................ ............. ... ...... 10- 8 Duplex at the inter ior of the top cover .......... ............. ........
1- 1 Chapt er 1: Intr oduction Thank you for selecting the DX-B350P/B450P Laser printer . The DX-B350P prin ts 35 ppm on Letter paper and 34 ppm on A4 pap er . The DX-B450P prints 45 pp m on Letter paper and 43 ppm on A4 pape r . This guide contains all of the information necessary to operate and care for your printer and accessories.
1- 2 User ’ s Guide Safety Notes Introduction Saf ety Notes For your own safety , please read these care fully before using the machine. • Do not place the machine in a hot, humid, dusty , or poorly ventilated environment. Prolonged expo sure to these adverse condi tions can cause fire or electric shock.
2-1 Chapt er 2: Get t ing t o Kno w Y our Pr int er Components Fr ont View No. Name 1P a p e r S t o p 2 Operator Panel 3 T ray 1 - Capacity is 150 sheets 20 lb. (75 gsm) paper 4P o w e r S w i t c h 5 T ray 2 - Capacity is 550 sheets 20 lb. (75 gsm) paper 6 T ray 3 (Optional T r ay Module) - Capacity is 550 sheets 20 lb.
2-2 User’ s Guide Component s Getting to Know Y our Printer The maximum paper capacity with all options installed is 1800 sh eets of 20 lb. (75 gsm) paper . The label in each paper tray indicates the maxi mum stacking capacity for certain paper types.
User’ s Guide 2-3 Component s Getting to Know Y our Printer Int er nal Components 1 2 35 4 4 5 12 3 No. Name Description 1 Paper S top Raise this when pr inting on paper lar ger than A4 /Letter size. 2 T oner Cartridge Contains the tone r and the photosensitive drum.
2-4 User’ s Guide T urning the Printer On and Off Getting to Know Y our Printer T ur ning the Prin t e r On and Off T ur ning the Pr inter On 1. Press the power switch to the <I> position to turn the power on. T ur ning the Pr inter Of f 1. Make sure that the printer is not processing a print job.
User’ s Guide 2-5 Paper Usage Getting to Know Y our Printer P aper Usage This section describes available pa per sizes, pape r type s, recommended pape rs, unusable pape r , and which paper types and si zes can be used in which tray s. NOTE: GSM indicates the weight of a 1 m 2 sheet of paper in grams per square meter .
2-6 User’ s Guide Paper Usage Getting to Know Y our Printer Custom Siz es In addition to the standard sizes of paper you ca n use, you ca n also print on custom size pa per from any tray . The custom size paper must meet the following guidelines. • All Custom sizes must be fed short edge first.
User’ s Guide 2-7 Paper Usage Getting to Know Y our Printer Y ou shoul d set your printer Media T ype to Thick1 or any of the other paper ty pes that use Thick1 fuser mode for any paper th at is from 106 gsm to 159 gsm. If your paper is 160 gsm to 216 gsm, you sh ould set your printer Media T ype to Thick2 o r Cardstock.
2-8 User’ s Guide Paper Usage Getting to Know Y our Printer 8. In the printer driver or the computer applic ation program, select T ransparency as the paper type you wish to use. Pr inting Envelopes Envelopes can be pri nted from all trays. There ar e 5 sizes of standard envelopes that can be used.
User’ s Guide 2-9 Paper Usage Getting to Know Y our Printer A v ailable Pape r The following table describes common brands of paper and other media that are supported for this printer .
2-1 0 User ’ s Guide Paper Usage Getting to Know Y our Printer 3M T ransparency(CG3300) A4 T r ansparency A4 CG3300 A4 Postcard Xerox Postcard Premie r TCF160 CUT 160 A6 3R91798A Thick 1, Thick 2, a.
User’ s Guide 2-1 1 Loading Pa per Getting to Know Y our Printer Unusable P aper Using the following types of paper might cause paper jams, malfunctions or damage to the printer .
2-12 User’ s Guide Loading Paper Getting to Know Y our Printer 2. Remove the lid. 3. If the base plate of the paper tray is raised, push it down. 4. Squeeze the length guide and slid e it to the desired paper size.
User’ s Guide 2-13 Loading Pa per Getting to Know Y our Printer 5. Squeeze the right width guide and s lide it to the desired paper size. 6. Fan the paper well. 7. Load the paper with the side to be printed facing up and all 4 corners alig ned . Make sure the right width guide is correc tly aligned with the paper .
2-14 User’ s Guide Loading Paper Getting to Know Y our Printer 8. Replace the lid of the paper tray and firmly close the lid. 9. Firmly insert the tray in the printer . Loading P aper Larg er Than A4/Let ter Size I n The P aper T ra y 1. Place the paper tray on a flat surface.
User’ s Guide 2-15 Replacing the T oner Cartridge Getting to Know Y our Printer 4. Grasp the front of the paper tray and extend it until the right and left lo ck tabs in the paper tray move inwards an d lock automatically . 5. Squeeze the length guide and slid e it to the desired paper size.
2-16 User’ s Guide Replacing the T oner Cartridge Getting to Know Y our Printer 1. Open the top cover and remove the empty T oner Cartridge. 2. T ake the T oner Cartridge out of th e box and shake it 7 to 8 times as shown in the diagram. 3. Place the T oner Cartridge on a flat surface and pu ll the se al out horizontally .
User’ s Guide 2-17 Power Save Mode Getting to Know Y our Printer 4. Hold the T oner Cartridge by the grip and insert it into the slot inside the printer .
2-18 User’ s Guide Underst anding Printing Op tions Getting to Know Y our Printer.
3-1 Chapt er 3: Operat or P anel Operat or Pa nel Feat ur es The Operator Panel is located on the front of the printer . It contains the display , indicators, and push buttons that allow you to view and change de fault printer settings. All features of the printer are accessible through the Operator Panel.
3-2 User’ s Guide Operator Panel Feat ures Operator Panel LED Indicators The LED indicators indicate pr inter status. The table below explains the LED indicators. Push but tons The Operator Panel push buttons allow you to access and navigate menus and also assist you in recovering from printer erro rs.
User’ s Guide 3-3 Operator Panel Feature s Operator Panel Navig ating the Operator P anel Menus When you press the MENU button on the Operator Panel, y ou enter the printer ’ s menu system. At that point, the first line of the display contains the text “ Menu ”, indicating that you are in the menu system.
3-4 User’ s Guide Printing a Configuration Summary Operator Panel 1. Pressing the MENU button on the Operator Pane l enters the printer ’ s menu. The first line of the display contains the text “ Menu ”. 2. Press the NEXT button until the text “ Paper Menu ” is sh own on the second line of th e display .
User’ s Guide 3-5 Operator Panel Menus Operator Panel Oper at or P anel Menus The tables below describe the items available in the Operator Panel. Ea ch item is listed along with the values available for select ion. If no values are available for selection, the V alue and Default columns are blank.
3-6 User’ s Guide Operator Panel Menus Operator Panel P aper Menu The Paper menu provides a variety of options for paper type selection as well as paper input and output. Items available in th is menu are described b elow Menu Item Va l u e Default Description Copies 1-999 1 Sets number of copies printed.
User’ s Guide 3-7 Operator Panel Menus Operator Panel Me dia Type Plain T ransparency Pre-Punched Letter Head Color Pre-Printed Bond Labels Card Stock Postcard Envelope Thick 1 Thick 2 Thick 3 ( DX-B450P only) Thin (DX-B450P only) Plain Set the paper type for a selected tray .
3-8 User’ s Guide Operator Panel Menus Operator Panel Int erf ace Menu The Interface menu provides a v ariety of options for port setup and network configuration . Items availab le in t his menu are described below Custom Size Unit Inches Millimeters Inch es for 1 10V mm for 230V Set the unit o f measurement for the Custom Paper Size feature.
User’ s Guide 3-9 Operator Panel Menus Operator Panel Delay Out Close On/Off Off When ON, the prin ter will wait until the job is completely printed and delivered to the output tray before terminating the connection, allowing all reverse-channe l data to be sent back to the host.
3-1 0 User ’ s Guide Operator Panel Menus Operator Panel R TS On1/Off1 On/O f f Off If On, the R TS signal will reflect the Online/ Offline status. R TS Error On/Off Off If On, th e R TS signal will reflect the Error status. XON Ready/Busy On/Off On If On, the XON response will reflect the Ready/Busy status.
User’ s Guide 3-1 1 Operator Panel Menus Operator Panel Network Address <hex display of MAC address> NA Displays MAC address of network interf ace. IP Address data entry 000.000.000.000 IP Address. If DHCP is enabled, this is read-only . Other wise, this can be changed by the address can be set manually here Subnet Mask data entry 000.
3-12 User’ s Guide Operator Panel Menus Operator Panel Binary PS On/Off On When On, the feature allows all binary codes to be processed by the PostScript interpreter . When Off, special binary control codes may be intercepted per the Format item setting.
User’ s Guide 3-13 Operator Panel Menus Operator Panel PS Menu The PS menu allows you to Prin t PS Errors. Items available in this menu are described below PCL Menu The PCL menu allows to set a variety of PC L settings.
3-14 User’ s Guide Operator Panel Menus Operator Panel Pitch 0.08 - 100.0 0 10.00 Change the default pitch of text. Symbol Set All available symbol sets 10U:PC-8 CP437 Choose a default symbol set. Lines Per Page 5-128 60/Letter 64/A4 Change the default numbe r of lines per page.
User’ s Guide 3-15 Operator Panel Menus Operator Panel S ystem Me nu The System menu allows you to specify system-lev el operation of the printer during normal and certain error conditions. Items availabl e in this menu are descr ibed below Menu Item Va l u e Default Description Factory Defaults U.
3-16 User’ s Guide Operator Panel Menus Operator Panel Quality Menu The Quality Menu allows you set image quality options. Item s available in this menu are described below Functi ons Menu The Functions menu provides a variety o f perform ance and summary reports.
User’ s Guide 3-17 Operator Panel Menus Operator Panel FLA SH/Disk/CF Menu For each installed drive: FLASH, Disk, CF the following menu items ar e available.
3-18 User’ s Guide Operator Panel Menus Operator Panel Status Inf ormatio n Stat us information is printed on the Configuration Summary . Changes to some configuration items may not be available in th e Operator Panel.
User’ s Guide 3-19 Operator Panel Menus Operator Panel mDNS SVC Name data entry Model Name plus last 7 digits of MAC (Network) address Current Zone empty Shows the name of the current zone for EtherT alk networking Preferred Zone * Allows you to choose from a list of existing zones.
3-20 User’ s Guide Operator Panel Menus Operator Panel Understanding P age Counter s Page Counters are included in Status information. Counter T ype Definition Image Counter This counter refl ects the number of images (sides) printed f or the printer .
4-1 Chapt er 4: Windo ws Oper ations This chapter describes features of the W indows Driver . The driver allows you set default settings for all print jobs as well as print settings for individual print jobs. Similar features may be available in the Ope rator Panel or EWS.
4-2 User’ s Guide Setting Default V alues Windows Operations 10 . Click Br owse… and navigate to: <CD drive>Drivers<Language ><Plat form><PDL> where: • <CD drive> i.
User’ s Guide 4-3 Setting Default V alues Windows Operations The Printer ’ s configur ation window appears. The driver can automatically reco gnize all the installed options for your printer . T o get the installed options, click the Conf iguration tab and then the Auto Configuration button.
4-4 User’ s Guide Printing a T est Page Windows Operations 3. On the General T ab, click Printing Prefer ences The Printing Preferences window appe ars. 4. Any options set in an y tab become your default values. Pr inting a T e st P age Y ou can print a T est page to verify printer connectivity and operation.
User’ s Guide 4-5 Cancelling Printing Windows Operations Cancelling Pr inting T o cancel printing, you can eithe r cancel the print job at the printer or at the computer . Cancelling a Pr int Job at the Pr inter Press the CANCEL button then press the Start bu tton on the Operator Panel.
4-6 User’ s Guide Accessing the Driver from an Application Windows Operations A ccessing the Dr iver fr om an Application T o make changes that apply to documents prin ted from a specific application, access Printer Properties from the application.
User’ s Guide 4-7 Navigating the Printe r Properties Window Windows Operations Navig ating the Pr inter Pr operties Windo w The driver screens are divided in to five groups of functionality as described in the table below . Sav ed Settings As you create groups of settings in your Printe r Properties, you can save that group of settings.
4-8 User’ s Guide Main T ab Windows Operations Main T ab Selecting Number of Copies Y ou can select the number of copies to print vi a your Printer Properties. When selecting the number of copies, you should also d ecide if those copies are collated.
User’ s Guide 4-9 Main T ab Windows Operations Collating Copies When printing multiple copies of a job, the ou tput can be automatically collated. When copies are collated, they are printed in group s by th e prin t job, not by th e page. If you d o no t select the collate option, your copies will be printed by page.
4-1 0 User ’ s Guide Main T ab Windows Operations T o print on both sides of the paper from your Printer Properties: 1. Select the Main tab within your Printer Properties. 2. Select Book, T ablet, or Pamphlet 2-sided prin ting. Y ou can select how the printer will orie nt the page layout when du plexing.
User’ s Guide 4-1 1 Main T ab Windows Operations 1. Select the Main tab within your Printer Properties. 2. Select the PosterPrint Document Style. 3. Click Options . The PosterPrint window appears. 4. Enter the desired parameters. Enter the X and y axis enlargement and orientation.
4-12 User’ s Guide Main T ab Windows Operations Multiple P ages to Single Sheet (N-up) Y ou can print multipl e pages on a single sheet when printing a multi-pag e document. This can save paper and is handy fo r draft reviews. Y ou can print one, two, fou r , six, eight, nine, or sixteen pages per sheet.
User’ s Guide 4-13 Paper T ab Windows Operations Job Of fset The Offset Catch T ray can place sheets in a lternate positions to separate one print job from another . This is called job offsetting. When sel ected, the output position changes after the final sheet of the print job is printed.
4-14 User’ s Guide Paper T ab Windows Operations Selecting P aper Size Y ou can select from a list of standard paper size s. A vailable sizes are defined in “Paper Sizes” on page 2-5. T o select the paper size through your Printer P roperties: 1.
User’ s Guide 4-15 Paper T ab Windows Operations Zoom Set tings Y ou can scale any page image to fi t the paper size being used. Z oom settings are unavailable if you have chosen a Document style of N-Up or Pa mphlet. Fit to Page is unavailable if you have chosen Pamphlet.
4-16 User’ s Guide Paper T ab Windows Operations “Load Paper” or “Load Paper T rayX” “X” is the tray number where the paper should be loaded.
User’ s Guide 4-17 Advanced T ab Windows Operations Manual F eed T ray 1 can be used for manua l feed. Y ou must al so set your Printer Properties for manual feed. T ray 1 normally operates in multiple-purpose mode, where multiple sheets can be loaded and printed continuously .
4-18 User’ s Guide Advanced T ab Windows Operations T o create an overlay: 1. Access your printer ’ s properties from your application. 2. Select the Advanced tab within your Printer Properties. 3. Click Overlay Options . The Overlay W indow appears.
User’ s Guide 4-19 Job Handling T ab Windows Operations 3. Click the Font Substitution button. 4. Select the desired T rueT ype Download T ype. 5. Check Font Substitution checkbox. 6. Click New to add a new substitution or Edit to change an existing substitution.
4-20 User’ s Guide Job Handl in g T ab Windows Operations Configure this feature using your Printer Propertie s. It is enabled at the Operator Panel or EWS. T o use jo b accounting: 1. Select the Job Handling tab within your Printer Properties. 2. Enter the User name and Job Account ID.
User’ s Guide 4-21 Wa t e rm ar k T a b Windows Operations T o set retention options: 1. Select the Job Handling tab within your Printer Properties. 2. Click the Retention checkbox. 3. Select the desired job handling function. 4. Enter the job name in the Job name box.
4-22 User’ s Guide W atermark T ab Windows Operations The text is shown centered on the page. 5. Use the sliders to change the size, position, and angle of the text. Click the center button if you wish to recenter the text. Click the First page only text box if you only want the text to appear only on the first page of the document.
5-1 Chapt er 5: Macintosh Oper ations Installing the Dr iver The Mac driver is installed by installing the PPD for the desired printer . The PPD is lo cated on the installation CD. PPD installation may vary by Mac operating system. T o install the PPD: 1.
5-2 User’ s Guide Inst alling the Driv er Macintosh Op era tions 2. Select Print & Fax from the Hardware menu. 3. Click + to add the printer . 4.
User’ s Guide 5-3 Accessing the Dr iv er Macintosh Operations 6. Select Other from the Print Using pulldown. A browse window is displa yed. 7. Browse to the CD to select the desired PPD. 8. Click Open . 9. Click Add . The printer is installed. A ccessing the Dr iver The Driver can be accessed from your application’ s Print menu.
5-4 User’ s Guide Navigating the Dr iver Macintosh Op era tions Na vigating the Dr iver Driver features and presentation may vary by Mac operating sys t em. In general, the driver provides a group of “always there” option at the top of the driver wi ndow and a pulldo wn of Printer features available towa rds the middle of the window .
User’ s Guide 5-5 Navigating the Dr iver Macintosh Operations . Navigation Level 1 Navigation Level 2 Navigation Level 3 Description and A vailable Items Always there options: Printer Selects the printer with which to p rint . Presets Selects the presets with which to print.
5-6 User’ s Guide Navigating the Dr iver Macintosh Op era tions Scale down only Prints smaller page s izes on the curr ent page size . Checked by default. . Page Order: Determines the orde r in which pages are printed. Options are: Automatic * default, Normal, and Reverse.
User’ s Guide 5-7 Navigating the Dr iver Macintosh Operations T ray Switching Checked by default Jam Recovery Checked by default Navigation Level 1 Navigation Level 2 Navigation Level 3 Description .
5-8 User’ s Guide Navigating the Dr iver Macintosh Op era tions.
6-1 Chapt er 6: Embedded W eb Serv er This printer comes with an Embedded W eb Server (EWS). The EWS resides in the printer and requires no installation. The EWS contains access to printer features and presents them as HTML web page s. Th e changes made via the EWS change the printer settings in the same ma nn er as the Operator Panel.
6-2 User’ s Guide Navigating the EWS Embedded W eb Server Navig ating the EWS The EWS interface consists of a left-navigation area and a display area. Use the left-navigation area to locate the desired items and make a ny configuration changes in the display area.
User’ s Guide 6-3 Navigating the EWS Embedded Web Server The following table defines the structure of the EWS. Some EWS functions require an Administrator Login. The de fault password is “admin”. Functions that require the Administrator Login are shown i n Italics .
6-4 User’ s Guide Navigating the EWS Embedded W eb Server File Management User Flash Dir ectory of files in User Flash EWS only Featur e V iew the files located on the Flash.
User’ s Guide 6-5 Navigating the EWS Embedded Web Server Network Settings Pr otocol Settings T AB: TCP/IP TCP/IP: TCP/IP , DHCP , IPv6, IP Addr ess, Subnet Mask, Default Gateway Settings r elated to the TCP/IP pr otocol.
6-6 User’ s Guide Navigating the EWS Embedded W eb Server.
7- 1 Chapt er 7: Networ king The DX-B350P/B450P is a fast network capable prin ter and supports an Ethernet 10/100 Base-Tx network connection. Pr otocols The following protocols are supported: Initial Set ting of the Pr inter’ s IP Addr ess All devices on the network must have an IP address.
7- 2 User ’ s Guide Configuring the Driver Networking Set ting the Networ k Configur ation Manually Y ou can make changes to the printer ’ s default ne twork config uratio n using the Operator Panel. Once the settings for DHCP or IP address are changed, the printe r automatically re-initializes.
User’ s Guide 7- 3 Printer Network Configuration Networki ng Pr inter Networ k Configur ation The Operator Panel and the Embe dded W eb Server allow control of many Network configuration settings.
7- 4 User ’ s Guide Notifications Networking Notifications Automatic notifications of printe r unavailability during printing can be sent in the following ways: IP Filter ing The purpose of IP filtering is to limit access to the printer to only those Host computers that have IP addresses within IP ranges predefined on the configuration page.
User’ s Guide 7- 5 IPv6 Im plementation Networki ng IPv6 Implementation Specifications The IPv6 implementatio n conforms to the following IETF documents: Operatio nal Infor mation IPv6 enabled devices can auto configure th eir IPv6 address.
7- 6 User ’ s Guide SNMP Networking In an SNMP agent, parameters are arranged in a tree. SNMP uses an Object Identifier (OID) to specify the exact parameter to set or get in th e tree. An OID is a list of numbers separated by periods. An OID is a combination of two values.
8-1 Chapt er 8: Accessor ies The following optional accessori es are available for this printer: 1. T ray Module (A4/Letter , 550 Sheets) T ray 3, T ray 4 2. Duplex Module 3. Of fs et Ca tc h T ray 4. Hard Disk Drive 5. Memory Expansion Module 6. Compact Flash (CF) Card 1 2 3 4 5 6 In this Chapter .
8-2 User’ s Guide T ray module (A4/Letter , 550 sheet s) Accessories Tra y module (A4/Lett er , 550 sheets) NOTE: Y ou can add up to two T ray Modules. NOTE: T ray Modules dif fer by model and can not be interchang ed. Installing/Uninstalling the T ra y Module The optional T ray Module (A4/Letter , 550 sheets) is available for this printer .
User’ s Guide 8-3 T ray module (A4/Letter , 550 sheets ) Accessories T ray module (A4/Letter , 550 sheets) Installing the T ra y Module 1. Place the tray module to be installed at the lowest level on a flat location. NOTE: Proceed to Step 5 if you are in stalling only one tray module.
8-4 User’ s Guide T ray module (A4/Letter , 550 sheet s) Accessories 2. Lift up the tray module to be installed at the top level by holding the parts as shown in the diagram.
User’ s Guide 8-5 T ray module (A4/Letter , 550 sheets ) Accessories 5. Switch off the power to the printer . 6. Pull out the power cord from the po wer outlet and then the printer . 7. Remove any paper in the S tandard Output T r ay (1) and return the Paper S top to its original position if it’ s raised (2).
8-6 User’ s Guide T ray module (A4/Letter , 550 sheet s) Accessories 8. Pull the paper tray out of the printer . 9. Lift up the printer by holding the re cessed areas as shown in the diagram.
User’ s Guide 8-7 T ray module (A4/Letter , 550 sheets ) Accessories 11 . Insert the fasteners provided into the 2 locatio ns inside and 2 locatio ns at the back of the printer . Insert the fasteners securely . 12. Push the paper tray comple tely into t he printer .
8-8 User’ s Guide T ray module (A4/Letter , 550 sheet s) Accessories 3. Remove any paper in the S tandard Output T r ay (1) and return the Paper Stop to its original position if it’ s raised (2).
User’ s Guide 8-9 T ray module (A4/Letter , 550 sheets ) Accessories 6. Lift up the printer by holding the recessed ar eas as shown in the diagram and then remove it from the tray modules. 7. Remove the fasteners found at the 2 locatio ns inside the tray modules and at the 2 locations at the back of the tray modules.
8-1 0 User ’ s Guide Paper trays Accessories P aper tra ys P aper tray (A4/Let ter , 550 sheets) This T ray Module is interchang eable with the standard T ray 2.
User’ s Guide 8-1 1 Duplex module Accessories Installing the Duplex Module 1. Switch off the power of the printer . 2. Pull out the power cord from the po wer outlet and then the printer . 3. Remove the rear cover of the printer after pushing the two ta bs as shown in the diagram.
8-12 User’ s Guide Duplex module Accessories 4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back of the printer and then align the top part of th e duplex module with th e printer . Ensure that the connecto r of the duplex module is co nnected to the connec tor of the printer .
User’ s Guide 8-13 Duplex module Accessories 2. Pull out the power cord from the po wer outlet and then the printer . 3. Loosen the screws at the b oth ends of the bottom of the duplex module.
8-14 User’ s Guide Offset Catch T ray Accessories 5. While holding up the duplex modu le, remove the right and left tabs of the duplex module from the holes at the back of the printer . 6. Push in the cover and connector cover , whic h were removed during installation of the duplex module, until it clicks into the back of the printer .
User’ s Guide 8-15 Offset Ca tch T ray Accessories Installing/Uninstalling the Of fset Catch T r ay Y ou can install an optional Of fset Catch T ray to this printer . Installing the Of fset Catc h T ra y 1. Switch off the power to the printer . 2. Pull out the power cord from the po wer outlet and then the printer .
8-16 User’ s Guide Offset Catch T ray Accessories 3. Lift up the second lever from the top left corner of the back of the printer . 4. Open the rear cover . NOTE: Do not touch any parts inside the printer . 5. Loosen the right and l eft thumb screws as show n in the diagram to un install the top cover of the paper exit.
User’ s Guide 8-17 Offset Ca tch T ray Accessories 6. Insert the right and left tabs of the Offset Catc h T ray into the holes at the top of the printer (1) and put it down to the top of the printer slowly (2). 7. Secure the screws at both ends of the bottom of the Offset Catch T ray .
8-18 User’ s Guide Offset Catch T ray Accessories Uninstalling the Of fset Catch T r ay 1. Switch off the power to the printer . 2. Pull out the power cord from the po wer outlet and then the printer . 3. Close the stopper and the extension tray of the Of fset Catch T ray .
User’ s Guide 8-19 Offset Ca tch T ray Accessories 4. Lift up the second lever (1) from the top left co rner of the back of the printer to open the rear cover (2).
8-20 User’ s Guide Memory Exp ansion Module Accessories Memory Expansion Module 1. Ensure that the printer powe r switch is set to the OFF < O > position. 2. Disconnect the power cord from the wall outlet. 3. Remove the side co ver from the printer .
User’ s Guide 8-21 Hard Disk Drive Accessories Hard Disk Dr ive 1. Ensure that the printer powe r switch is set to the OFF < O > position. 2. Disconnect the power cord from the wall outlet. 3. Remove the inside panel (see “Memo ry Expansion Module” on page 8-20).
8-22 User’ s Guide Compact Flash (CF) C ard Accessories 9. Connect the power cord to the wall outlet. T urn the printer power switch to the ON < I > position. When ready the printer may advise to press the sel ect key to format the hard drive.
9-1 Chapt er 9: T r oubleshooting This chapter provides inform ation to help you trouble shoot problems. It explains what to if the printer is not printing at all, is not printing correctly , or if error messages are displayed.
9-2 User’ s Guide Poor Print Quality T r oubleshooti ng P oor Pr int Quality P aper Is Output Blank or All Black Pr intout Is F aded, Stained, Missing, Wr inkled, or Blur r ed St a t u s Items to check Action Nothing is print ed. Is the seal of the T oner Cartridge pulled out? Pull out the seal.
User’ s Guide 9-3 Poor Print Qualit y T r oubleshooti ng Black spots are printed. Is the correct type of paper used? Load the co rrect type of paper . Is the T oner Cartridge defective or damaged? Ensure that you are not printing outside the non printable area.
9-4 User’ s Guide Poor Print Quality T r oubleshooti ng Shadows are printed around black filled areas. Are you using paper th at has been left unwrapped for a long period of time (especially when the humidity is low)? Replace with pape r from a new ream.
User’ s Guide 9-5 Poor Print Qualit y T r oubleshooti ng Image is printed at an angle. Image is printed at an unexpected location. Are the paper tr ay guides set in t he correct positions? Set the length guide and width gu ide in the correct positions.
9-6 User’ s Guide No Power T r oubleshooti ng No P ow er Cannot Pr int T ext is blurred. Is the paper damp? R epla ce wi th paper from a new ream. Is the correct type of paper used ? Load the correct type of paper. St a t us Items to chec k Action There is no power .
User’ s Guide 9-7 Printing is Not Cle ar T r oubleshooti ng Pr inting is Not Clear P aper Incor r ectly Fed St a t u s Items to check Action T ransparencies are not printed clearly . Are the correct type of transpa r enc ie s used? Load the correct type of tr ansparencie s.
9-8 User’ s Guide Noise T r oubleshooti ng Noise Er ror and W arning Messag es Y our p rinter ’ s Operator Panel provides yo u with information and t roubleshooting h elp. When an error or warning condition oc curs, the Operator Panel displa ys a message informing you of the problem.
User’ s Guide 9-9 Error and W arn ing Mes sages T r oubleshooti ng Er ror Messages The table below lis ts error messages, the possible causes of e ach error , a nd the actions required to recover from each error . When Error messages are displayed, the printer stops printing and user intervention is required before printing can continue.
9-1 0 User ’ s Guide Error and W arning Messages T r oubleshooti ng ROS Failure Call Service The ROS has failed. T urn the printer of f, then tur n it on. If the problem reoccurs, cont act an au thorized service provider . Fuser Failure Call Service The fuser has failed.
User’ s Guide 9-1 1 Error and W arn ing Mes sages T r oubleshooti ng JOBLIB Error 03 Press Start JobLibrary private mode datastream missing PIN. Ensure the PIN is ente red JOBLIB Error 04 Press Star t JobLibrary datastream attempted to overwrite a Private job, but PIN did not match.
9-12 User’ s Guide Error and W arning Messages T r oubleshooti ng Printing Job printing None Normal Printer Operation Processing Data received None Normal Printer Operation Ready Printer is ready an.
10 - 1 Chapt er 1 0: Clear ing P aper Jams When there is a paper jam, refer to the following procedures and follow the instructions. NOTE: Paper jams could be due to the printer install ation environment and type of paper used. The diagram below shows the pr inter with the two optional tray modules, duplex module, and Offset Catch T ray installed.
10 - 2 User’ s Guide At the Paper T rays Clearing Paper Jams At the P aper T ra ys 1. Pull the paper tray out of the printer . The paper tray must be pulled out completely . If the paper tray is pulled out halfway and pushed in again, the pap er ma y be damaged .
User’ s Guide 10 - 3 At the Paper T rays Clearing Paper Jams 3. Remove any paper jammed inside the printer . NOTE: If the printer is installed with the two optional tray modules, examine the interior of all the tray modules. 4. Push the paper tray comple tely into the printer .
10 - 4 User’ s Guide At the Fuser Un it Clearing Paper Jams At the Fu ser Unit 1. Remove any paper from the S tandard Output T ray . NOTE: If the duplex unit is installed, open the cover of the Duplex module fi rst. See“At the Duplex Module” on page 10-8.
User’ s Guide 10 - 5 At the Fuser Unit Clearing Paper Jams 4. Open the cover of the Fuser Unit and remove any jammed paper . If paper is torn, check for any remaining torn pieces o f paper .
10 - 6 User’ s Guide At the T oner Cartridge Clearing Paper Jams 6. Open and close the top c over to clear the Jam message. At the T oner Cartr idge 1. Remove any paper in the S tandard Output T ray . 2. Open the top cover to clear the Jam message. NOTE: Do not touch any parts inside the printer .
User’ s Guide 10 - 7 At the T oner Cartridge Clearing Paper Jams 3. Hold the T oner Cartridge by th e grip and pull it out slowly . Then place it on a flat surface. NOTE: T o prevent the toner from getting the surf ace dirt y , lay a piece of paper down to place the T oner Cartridge on.
10 - 8 User’ s Guide At the Du plex Mo dule Clearing Paper Jams NOTE: Do not touch any parts inside the printer . Ensure that the T oner Cartridge is correctly installed. 7. Close the top cover securely . At the Duplex Module Duplex at the paper exit 1.
User’ s Guide 10 - 9 At the Duplex Module Clearing Paper Jams 2. Open and close the top cove r to clear the Jam message. Duplex at the int er ior of the top cov er 1. Lift the lever at the top left hand side of the du plex module to unlock it and open t he top cover of the duplex mo dule.
10 - 10 User’ s Guide At the Of fset Catc h T r ay Clearing Paper Jams 3. Close the top cover of the duplex module to clear the Jam message. At the Of fset Catc h T ra y 1. Open the Offset Catch T ray cover by pullin g the tab at the top left of the cover .
User’ s Guide 10 - 1 1 At the Of fset Catch T ray Clearing Paper Jams 3. Close the Of fset Catch T ray cover . 4. Lift up the second lever from the top left corner of the back of the printer to open the rear cover . 5. Remove any jammed paper . If paper is torn, ch eck for any remaining torn pie ces of paper .
10 - 1 2 User ’ s Guide At the Of fset Catc h T r ay Clearing Paper Jams 6. Close the rear cover to clear the Jam message ..
11 - 1 Chapt er 1 1: Windo ws Utilities A variety of W indows utilities are available with your printer . During installation, yo u can choose to install any of these utilities. If you have not installed a desired utility and wish to, rerun the installation and select the desired utility .
11 - 2 User ’ s Guide St atus Monitor Utility Windows Utilities Status Monit or Utility The printer Status Monitor utility runs on the W indows XP , Win2K, or V ista system to which the printer is connected via a Parallel, USB, or network po rt.
User’ s Guide 11 - 3 PCL5 T ray Mapping Utility Windows Utilities T o use the program: 1. Select the target printer . The printer must be installed on a W indows syste m to be a target printer .
11 - 4 User ’ s Guide Direct PDF Utility Windows Utilities Dir ect PDF Utility The printer ’ s Direct P DF Utility allows you to send a V ersion 1.3 PDF file directly to the printer without the use of Adobe Acrobat on the host co mputer and without using the printer driver .
Index I-1 Symbols SNMP Alerts 7-6 Numerics 2-Sided Printing 4-9 A A4 2-5 A5 2-5 A6 2-5 About 1-1 Access panel 2-1 Accessing the Driver 4-6 Accessories 8-1 acid paper 2-11 Actions 9-8 Active 3-2 Addres.
I-2 User’ s Guide DHCP 6-5, 7-1 Direct PDF Utility 11-4 Disk 3-17 Display 3-1 Display Area 6-2 Display Language 3-15, 6-3, 6-4 DL 2-5 DNS 6-5 DNS Settings 6-4 Driver 4-1 Driver access 4-6 Driver Con.
User’ s Guide I-3 J Jam Recovery 3-16, 6-4 Jams 10-1 Job Accounting 4-19, 6-4 Job Accounting Menu 3-5 Job Handli ng 4-21 Job Handling tab 4-7, 4-19 Job Library 6-3 Job Library Menu 3-5 Job Offset 3-.
I-4 User’ s Guide Offset Catch Tray Rear Cover 2-2 Offset from GMT 3-17 On 2-4 Operator Panel 2-1, 3-1 Operator Panel Menus Defined 3-5 Navigate 3-3 Optional Duplex Module 2-2 Optional Tray Module 2.
User’ s Guide I-5 Protocols 7-1 PS Menu 3-13 PSERVER 6-5 pulp paper 2-11 Q Quality 4-17 Quality Menu 3-16 R RAM Buffer Clear 6-5 Rear Cover 2-2 Rear view 2-2 Reboot Printer 6-3 Recoverable Error 6-5.
I-6 User’ s Guide Tray 3 2-1 Tray 4 2-1 Tray Controls 6-4 Tray Linking 3-7, 6-4 Tray Module 2-1, 8-2 Tray Settings 4-13 Treated colored paper 2-11 Troubleshooting 9-1 TrueType fonts 4-18 Turn off 2-.
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PRINTED IN CHINA 2008H KS1 TINSExxxxFCZZ SHARP ELECTR ONICS CORPORA TION 1 Shar p Plaza, Mahwah, Ne w Jerse y 07495-1163. www .shar pusa.com SHARP ELECTR ONICS OF CANAD A L TD .
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