Gebruiksaanwijzing /service van het product HiPath 3000 HiPath 5000 RSM van de fabrikant Siemens
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HiPath 3000 HiPath 5000 RSM HiPath Al lSer ve, Hicom 150 E/H optiP oint 500 entr y Operating Instructions.
Before You Begi n 2 Bef or e Y ou Beg i n T hese o pera ting i nstr ucti ons descri be th e optiP oint 5 00 entry teleph one on y our Hi P a th 3 000 / 5 000 R SM . The y de scribe all fu nction s you can use from your tel epho ne. Y ou may find t hat som e func - tion s y ou wis h to use are not a va ilab le on y our te lepho ne.
Contents 3 Contents Basic operating instructions . . . . . . . . . . . . . . . . . . . . 7 optiPoin t 500 entry con trol panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to Use th ese Ope rating Instructi ons . . . . . . . . . .
Conten ts 4 Dialing Numb ers/Making Cal ls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Speed-Dia l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using Mailboxes . . . . . . . . . . . .
Contents 5 Using Other Functions/Services . . . . . . . . . . . . . . . . 37 Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Deletin g Sent Mess ages . . . . . . . . . . . . . . . . . . . . . . . . .
Conten ts 6 Documentatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Telephon e Maintenan ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic ope rati ng inst ruction s 7 Basic o per ating instr uctions optiP oint 50 0 entry control panel Keys f or tele phon e settings Key pa d Handset Speak er f or ring tones Eight fix ed function ke.
Step by Step Bas ic oper atin g ins truct ions 8 How t o Use these Operating Instruc tions Y ou w ill fi nd a g raph ic r epres entati on of the ste ps in log- ical se quence in the l ef t column . Below is an explana - tion of the s ymbols: n Lif t the hands et (of f -hook) .
Basic ope rati ng inst ruction s 9 Step by Step Accessing Functions ... With Codes Y ou ca n acti vat e the f uncti ons of yo ur s y stem by entering codes suc h as: qmk DND (do not disturb) on.
Step by Step Making Calls – Basi c Function s 10 Making Calls – Basic F unctions Making and Answ ering Calls Speci al defaul t ring signa ling is set for your telep ho ne: • When you rec eive an inte rna l call , your tel epho ne ring s once ev er y f our second s (sin gle-to ne se- que n ce ).
Making Calls – Basi c Function s 11 Step by Step Dialing Numbers/Making Calls Answering a Call With the Handset n Lif t th e hands et. o Internal calls: Enter the station number . External calls: Enter the external code and the station numb er . The called party d oes n ot ans wer or is busy: t R eplace th e hand set.
Step by Step Making Calls – Basi c Function s 12 Redialing a Number The la st three external telephone number s dialed are stored automatically . Y ou c an red ial th em simp ly b y pr essing a ke y .
Making Calls – Basi c Function s 13 Step by Step S witc hing to the P arty on Hol d (T oggle) qf Pr ess the ke y . Enter the code. LED continues to flash. Comb inin g the c allin g par ties into a thre e-pa rty conf er ence qg P ress th e k ey . E nter the code.
Step by Step Making Calls – Basi c Function s 14 Deactiv ating call f orwa rding: n Lif t the hand set. re w E nter the code. Call Forw arding in the Carrier Netwo rk and Forwarding Multiple Subscriber Num- bers (MSN) (Not for U.
Making Calls – Basi c Function s 15 Step by Step Using Callbac k If a us er is bus y or is not ans w ering, y ou c an stor e an auto matic callb ac k.
Step by Step Making Calls – Basi c Function s 16 T elephone S ettings Adjusting the Ring V o lume u or v P ress one o f thes e k ey s wh ile th e phon e is id le. e Press the key . u or v T o raise or lo wer the v olume , ke ep pre ssing the k e ys u n- til the de sired volume is set.
Making Calls – Convenie nce Functions 17 Step by Step Making Calls – Convenience Function s Making Calls Accepting a Specific Call for Y our Colleague Y ou hear an other t elepho ne ring. n Lif t th e hands et. qjm Enter the code . o Enter the number of the telephone that is ringing.
Step by Step Making Calls – C onven ience Fu nctio ns 18 Answ ering Calls from the Entr ance T elephone and Opening the Door If a n entr ance tele phone has be en pr ogr amme d, y ou can use your teleph one to s peak t o someo ne at the entr ance telep hone a nd to a ctiv ate a door open er .
Making Calls – Convenie nce Functions 19 Step by Step Activ ati ng the door opener: n Lif t th e hands et. qlm Enter the code. o Dial th e ent rance tele phon e numb er . o w En te r t he fi v e- di git c od e. D e f au lt co de = " 00000" (co n- tact th e serv ice p erson nel) .
Step by Step Making Calls – C onven ience Fu nctio ns 20 Storing Sta tion Speed-Dial Numbers Y ou ca n stor e the te n numbe rs whic h y ou use t he mos t and dial t hem us ing y ou r ow n statio n spee d-dia l num- bers: * 0 thr ough * 9 Æ Pa g e 19 .
Making Calls – Convenie nce Functions 21 Step by Step Automatic Connection Se tup (Hotline) If this function is configured (contact the service per- sonnel ), t he system aut omatic ally s ets up a co nnec tion to a preset internal or e xternal destination.
Step by Step Making Calls – C onven ience Fu nctio ns 22 Associated Dialing/Dialing Aid If this fun ction has been conf igured (con ta ct the ser vice personne l), you can u se your tel ephone as a dial ing ai d f or other tele phones. n Lif t the hand set.
Making Calls – Convenie nce Functions 23 Step by Step During a Call Using Call W aiting Calle rs can still reach you while you are en gaged in an - other call . A signal ale rts you to th e waiting call. Y ou ca n eithe r ign ore or acce pt the wa iting c all.
Step by Step Making Calls – C onven ience Fu nctio ns 24 P reventing an d Allowing Call W aiting (Auto- mat ic C amp -On) If this function has been configured (ask the service per- sonnel ), you can prevent or allow a second ca ll Æ P age 23 from being signal ed b y aut omati c cam p-on dur ing an ongoin g call .
Making Calls – Convenie nce Functions 25 Step by Step Retrievin g a Park ed Ca ll Pre conditi on: One or mor e call s ha ve been p ark ed. T he tele phone is idle. n Lif t th e hands et. rij Enter the code. d ... m Enter the park slot number you noted earlier .
Step by Step Making Calls – C onven ience Fu nctio ns 26 If the se cond par ty does not answ er: Press this key and wait t wo seconds . or (de pendi ng on th e conf igur ation ) Press the key twice. A dding Up to Fiv e t o the Conf erence (Initiator Only) Press the key .
Making Calls – Convenie nce Functions 27 Step by Step Ending a Conf eren ce (Initiat or Only) rg Pr ess the k ey . LED flashes. Enter the code. Remo ving the ISDN Central Of fice P arty Fr om the Conf erence (Only f or U .S.) P ress t he k e y . LED fl ashes.
Step by Step Making Calls – C onven ience Fu nctio ns 28 After a Speaker Call (Announcem ent) in a Group If this fun ction has been conf igured (con ta ct the ser vice personne l), you can us e a speaker call (anno unce ment, Æ P age 20) to anno unce a cal l in progress t o a group of users Æ Pa g e 4 6.
Making Calls – Convenie nce Functions 29 Step by Step If Y ou Cannot Reac h a Destination Call Waiting (Camp-On) It is import ant that you r each the called part y , but the numb er is busy . n Lif t th e hands et. o Enter the internal station number .
Step by Step Making Calls – C onven ience Fu nctio ns 30 Using Night Answer When night answ er mode is activ e, f or exa mple d uring a lunch break or af ter of fice hou rs, all external cal ls are immediately f orwarded to a specific internal telephone (ni ght stati on).
Appointments Function 31 Step by Step App ointm ents Functi on Savin g Appointments Y ou can tell y our te lephon e to giv e yo u a call when y ou want to be remi nded o f an ap pointm ent Æ P age 31. T o do this, you need to sa ve the time you w ant the call to be made.
Step by Step Display ing an d Ass ignin g Ca ll Cha rges 32 Displaying and Assigni ng Call Charges Dialing with Call Charge Assig nment Y ou can assign external calls to cert ain projects. Precondit ion: Th e ser vice per sonnel ha s set up account co des for y ou.
Private Sph ere/Security 33 Step by Step P rivate Sphere/S ecurity T urning Do Not Dist ur b On and Off Y ou can acti vate the do no t dis turb funct ion if you do not want the rece ive any calls.
Step by Step Priva te Sp her e/S ecu rit y 34 Silent Monitor If this fun ction has been conf igured (con ta ct the ser vice personne l), you can j oin a call already in progress at an interna l sta tion and list en in unnoti ced. n Lif t the hand set.
Private Sph ere/Security 35 Step by Step T race Call: Identifying A nonymous Callers (Not for U. S.) Y ou can hav e the carrier identify mal icious external call- ers. Y ou can save the calle r ’ s st atio n numb er duri ng the call or for 30 seconds af te r the call end s.
Step by Step Priva te Sp her e/S ecu rit y 36 Loc king Another T elephone to Prev ent Unauthorized Use If this fun ction has been conf igured (con ta ct the ser vice per sonnel), y ou ca n loc k othe r telephon es to pre v ent unauth orized use , and la ter unlo ck them ag ain.
Using Other Functi ons/Services 37 Step by Step Using Other Fu nct ions/Services S e nding a Message Y ou ca n send short te xt messa ges (in f otexts ) to sing le user s or grou ps of us ers who ha ve s ys tem tel ephones. On s y stem telep hones wi th no displ ay (e.
Step by Step Using Other Functions/Services 38 Answering Messages If you hav e received any messages , the button "mes- sages/ info" will li ght up. Af ter li f ting th e rece iver you will hear a speci al dial tone or an an noun cement . n w Lif t the hand set.
Using Other Functi ons/Services 39 Step by Step Change call number (relocate) Y ou can put your call nu mber on every other av aila ble tele phone w hen it is set up (con tact the se rvic e pers on- nel) . Y our pre vio us tele phon e then r eceiv es t he old call numbe r of y our new teleph one.
Step by Step Using Other Functions/Services 40 Resetting Services and Funct ions (S y ste m- Wid e C an ce ll ati on f or a Te l e p h o n e ) There is a genera l reset p rocedure for activated fu nc- tion s. Th e f ollo wing fu nctions are canc eled, if the y w ere activated: • F orwarding o n •A d v i s o r y m s g .
Using Other Functi ons/Services 41 Step by Step Activating Functions for Another Te l e p h o n e If thi s func tion has been co nfi gured ( cont act t he ser vice personne l), you can turn the following func tions on and of f f or other teleph ones. T his f eat ure is also kno wn as associa ted serv ice.
Step by Step Using Other Functions/Services 42 • Loc k and un lock all pho nes, code: * 66/#66 Æ Pa g e 3 5 •S a v e P I N , code: * 93 Æ Pa ge 3 6 • Send a me ssage , code: * 68/#68 Æ Pa g e.
Using Other Functi ons/Services 43 Step by Step Control ling Connected Computers or Other Pr ograms and T e lepho ne Data Service (For HiP ath 350 0/355 0/370 0/3750 only) If thi s func tion has been .
Step by Step Using Other Functions/Services 44 Controlling Relays If this feature is configur ed (co ntact the serv ice pe rson- nel), you can turn up to f our re lays on and of f to con trol dif f erent facil ities (such as a do or op ener) .
Using Other Functi ons/Services 45 Step by Step Answ ering the page fr om the nea rest telep hone: n Lif t th e hands et. qim Enter the code. o Enter your own stati on nu mber . Enhanced P aging Equipment (Hipath 370 0/ 3750 Onl y) Pa g i n g : n Lif t th e hands et.
Step by Step Using Te am Fun ction s 46 Using T eam Funct ion s T urning Gr oup Call On and Off If this fun ction has been conf igured (con ta ct the ser vice per sonnel), y ou belong to on e or m ore gr oups of us ers who can each be reached under a hun t group or grou p call num ber .
Usi ng Team Funct ions 47 Step by Step Accept ing a Call for Another M ember of Y our T eam Y ou ca n acc ept ca lls f or othe r tele phones in y our team from your tel ephon e even while enga ged in anot her call. T o do this, contact the service personnel to find out if a pic kup group has b een co nfigu red.
Step by Step Using Te am Fun ction s 48 Uniform Call Distribution (UCD) If this fun ction has been conf igured (con ta ct the ser vice personne l), you bel ong t o a group of u sers (a gents ) to whom call s are distribute d. An inco ming call is alway s assi gned to the agent wh o has had the lon gest break with out a cal l.
Team and E xecu tive/ Secret ary Fu nctio ns W ith A ssign ed Tru nk Li nes 49 Step by Step T eam and Ex ecutive/S ecretary Function s With Assigned T runk Lines If thi s func tion has been co nfi gured ( cont act t he ser vice personne l), you bel ong to a team of users f o r whom speci al trunk lin es exist.
Step by Step Testin g the Tel eph one 50 T ransf err ing Calls Directly to the Exec- utive (Only in a n Executive/Secr e ta ry Group) Normall y , audi ble sign alin g of all c all s f or th e executive is heard on ly in the secret ary ’ s office.
Spe cia l Funct ions in th e LAN (P C Net work ) 51 Step by Step Special Funct ions in the LAN (PC Network) If y our telep hone is op erat ing in a Hi Pa th 50 00 R SM en- vironment, mu ltiple HiP ath 300 0 sy stems are inter con- nected vi a a LAN ( L ocal A rea N etwork, e .
Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 52 T ransf err ing Call Forwar ding Y ou can ac tivate/dea ctivate call forw a rding Æ Pa g e 13 f or your telephones fro m other HiP ath 50 00 RSM tele- phon es. n Lif t the hand set. qhk Enter the code.
Spe cia l Funct ions in th e LAN (P C Net work ) 53 Step by Step Using Night Answer If autho rized (c ont act t he serv ice person nel), you can define telephon es in o ther Hi Path 30 00 communi ca- tions platfo rms as the night answ er Æ Pa ge 30. n Lif t th e hands et.
Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 54 Ac tiv ati ng a nd D eac tiv ati ng a Ring ing Group Y ou ca n ha ve ca lls f or y our tele phon e sign aled a udibl y at external te lephon es or at teleph ones in othe r HiP ath 3000 comm unicat ions p latf orms Æ Pag e 4 7.
Spe cia l Funct ions in th e LAN (P C Net work ) 55 Step by Step Controlling Relay s If th is f eat ur e is c onfig ured (conta ct the servic e per son- nel, y ou ca n also contr ol re la ys Æ Page 44 in o ther HiPath 300 0 co mmunic ations platforms.
Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 56 Opening the Door If this feature is configur ed (co ntact the serv ice pe rson- nel), you can also activate th e door o pener Æ Pag e 18 in ot her Hi Pa th 3000 comm unicat ions platf orms.
Docu men tatio n 57 Do c u m e n t a t i o n Y ou can find these oper ating ins truc tions in the I nternet in PDF f ormat under ht tp://www .siemens .
Fixing Problems 58 Fixin g P roblem s T elephone Mainte nance • Al wa ys use a dam p or an tistatic cloth to clea n the t elephon e. Nev er us e a dry cloth . • If the telephone is very dirty , clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent.
59 Index Index A account c ode ...... ....... ...... ........... .......... ...... 32 agents ........ ...... ........... .......... ........... .......... .. 48 announ ceme nt ........ .......... ........... .......... .... 20 answe ring a tim ed remi nder .
60 Index F forwarding ...... ...... ...... ..... ...... ...... ...... ....... ... 13 multi ple subscr ibe r n umbe r (M SN) ..... 14 forwarding MSN in CO ........ .... .... .... ... .... .. 14 functions activating/deactivating for another tele- phon e asso ciat ed serv ice .
61 Index P parkin g a call ..... ....... ...... .......... ........... ........ 24 personal identification number .. ...... ........ 36 pickup ( call) ....... ....... ...... .......... ........... .. 17, 47 PIN ... ....... ........ ...... ....... ....
62 Index U UCD ...... ........... .......... ........... ........ ...... ....... ... 48 using functions from the outsid e ......... ... 41 V variable call forwarding ...... .... .... .... ... ...... .. 13 W work time ... ...... .......... ........... .
Overv iew of Fu nction s and Codes (Al phab etical) 63 Ov erview of F unctions and Codes (Alp habetical) T he table belo w lists all a vailable functio ns. If these functions h av e been c onfigure d (contact the servic e pers onnel), the y can be ca lled b y entering a code or press ing a functi on ke y .
Overv iew of Func tions an d Codes (Al phabeti cal) 64 Call f orward ing on Call f orward ing of f Fo r w a r d L i n e : O n F orward Line: Of f Cal l f orw arding in carrier netw ork on Cal l f orw arding in carrier netw ork of f n qee o Stn No. w n qef o Stn No.
Overv iew of Fu nction s and Codes (Al phab etical) 65 Contro l relay on Contro l relay of f n qmd ( e ... h ) w n rmd ( e ... h ) w Con v ersat ion (entr ance telep hone) Open d oor Door re lease on Door re lease of f n or af ter 30 seco nds n o Int.
Overv iew of Func tions an d Codes (Al phabeti cal) 66 P agi ng a nothe r pe rson (no t for U .S.) Answer page (simpl e pagi ng equi pment) Answer page (enhan ced p aging equip ment) n qhi o Int . w n qim o Int . n rhi o Int . P ark a cal l Retrie ve parked call s qij ( d .
Overv iew of Fu nction s and Codes (Al phab etical) 67 Send m essage Delet e messag e (sent ) Accept message n qjl o Int. ( d ... m ) w n rjle w n w rjlg Speak er call HF answerback n qld o Int. w n Star t conference T he othe r party does not r espon d 1 .
Overv iew of Func tions an d Codes (Al phabeti cal) 68 UCD L og on at beginn ing of shif t Log of f at end of shift Lo g of f work Log o n wor k W ork time on W ork time off Nigh t answ er on Nigh t a.
FCC and Industr y Canada Complia nce 69 FCC and Industry Canada Complian ce This sect ion descr ibes t he requiremen ts for complian ce wit h F ederal Com muni cation s Comm ission ( FCC) Rule s and Indus try Can ada CS- 03 st andard.
FCC a nd Indu stry C anada Complian ce 70 If at an y time t he o wnershi p of Siemens optiP oint te lephon e is t ran sf erred to some one else (w heth er indep enden tly or as part of a sy stem), ple ase suppl y this ma nual t o the n ew own er .
FCC and Industr y Canada Complia nce 71 Equipment Attac hment Limitations The f ollowing are n otices required b y Industry Canada T ermi nal Attac hment Pr ogram Cer- tifica tion Procedure CP-0 1 , Part I, Se cti on 1 4 .
© Siemens AG 2004 Inform atio n and Co mmu nic atio n Network s Hofmannstr . 51 • D-81359 München Ref. No .: A31003-H10 12-C120-5-7619 Subject to availability . Right of mo dification reser ved. Printed in the Federal Republic o f Germany. 24.05.2 004 www .
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