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AXIS M1 004–W Network Camera User Manual.
About this Document This manual is intended for administrators and users of AXIS M1 004-W Fixed Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Radio Transmission This equipment may generate or use radio frequency energy . The user could lose the authority to operate this equipment if an unauthorized change or modication is made.
This product complies with the requirements of Directive 20 1 1/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). China This product complies with the requirements of the legislative act Administration on the Control of P ollution Caused by Electronic Information Products (ACPEIP).
AXIS M1004–W Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury .
AXIS M1004–W Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M1004–W Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 58 Problem Retrieving Additional Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . 60 Technical Specications .
AXIS M1004–W Network Camera Hardware Overview Hardware Overview 1 2 1 4 5 6 7 8 9 10 1 1 1 2 1 3 2 3 1 Status LED indicator 2 Focus ring 3 Lens 4 Network connector (RJ45) 5 P ower connector 6 Lock r.
AXIS M1004–W Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions.
AXIS M1004–W Network Camera Hardware Overview P ower LED Indication Green Normal operation. Amber Flashes green/amber during rmware upgrade. Wireless LED Indication Unlit Wired mode. Green Steady for connection to a wireless network. Flashes for network activity .
AXIS M1004–W Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers.
AXIS M1004–W Network Camera Access the Product For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root .
AXIS M1004–W Network Camera Access the Product Click Pulse to activate the product’s output port for a dened period of time. For information about how to enable and congure output buttons, see page 26 . Click the Active/Inactive buttons to manually activate and inactive the product’s output port.
AXIS M1004–W Network Camera Access the Product Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view . The Record button is used to record the current video stream on your computer .
AXIS M1004–W Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS M1004–W Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS M1004–W Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M1004–W Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS M1004–W Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 19 . • Stream proles. See page 20 . • Camera settings. See page 2 1 . • View area.
AXIS M1004–W Network Camera Set Up the Product H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS M1004–W Network Camera Set Up the Product Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings .
AXIS M1004–W Network Camera Set Up the Product Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specic part of the full view . Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conguration.
AXIS M1004–W Network Camera Set Up the Product - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter FFFFFF . For more examples of hexadecimal values, see the online help .
AXIS M1004–W Network Camera Set Up the Product Privacy Mask A privacy mask is a user-dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API).
AXIS M1004–W Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS M1004–W Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS M1004–W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS M1004–W Network Camera PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option.
AXIS M1004–W Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS M1004–W Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS M1004–W Network Camera Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • T o avoid triggering on small objects, select a high object size.
AXIS M1004–W Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS M1004–W Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS M1004–W Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS M1004–W Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Detectors - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.
AXIS M1004–W Network Camera Events - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 37 . Actions Available actions include: • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text.
AXIS M1004–W Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate.
AXIS M1004–W Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour .
AXIS M1004–W Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 39 . • To set up action rules, see page 34 . • To access recordings, see Recording List on page 39 .
AXIS M1004–W Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS M1004–W Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS M1004–W Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS M1004–W Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS M1004–W Network Camera System Options Network Interface Mode The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network interface, but only one can be used at a time.
AXIS M1004–W Network Camera System Options Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power .
AXIS M1004–W Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS M1004–W Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS M1004–W Network Camera System Options Access points with a disabled SSID Broadcast will not appear unless the Axis product is associated with it. Once the wireless connection is established, the network the Axis product is currently linked to is shown in blue.
AXIS M1004–W Network Camera System Options WPA TM -/WP A2 TM -PSK The security method WP A-/WPA2–PSK is designed for small networks and does not require an authentication server . The Axis product uses a PSK (Pre-Shared Key) to authenticate with the access point.
AXIS M1004–W Network Camera System Options 3. Select the PEAP V ersion (0 or 1) as used in the access point. 4. Select the PEAP Label that the access point uses when using PEAP version 1. Select 1 to use client EAP encryption; select 2 to use client PEAP encryption.
AXIS M1004–W Network Camera System Options 1. Enter the path to the certicate directly or click Browse to locate the le. 2. Click Upload . To upload a client certicate/client private key: 1. Use the Client private key eld if uploading one combined le.
AXIS M1004–W Network Camera System Options • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS on page 41 .
AXIS M1004–W Network Camera System Options To avoid lling the card, it is recommended to remove recordings continuously . Under General Settings , select Remove recordings older than and select the number of days or weeks. To stop writing to the card and protect recordings from being removed, select Lock under General Settings .
AXIS M1004–W Network Camera System Options 3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld. 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password.
AXIS M1004–W Network Camera System Options For information about rmware upgrade, see Upgrade the Firmware on page 57 . Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
AXIS M1004–W Network Camera System Options For more information, see www .axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. T o upload a le, go to System Options > Advanced > File Upload .
AXIS M1004–W Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS M1004–W Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Note The emergency recovery procedure only works on the wired interface.
AXIS M1004–W Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS M1004–W Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly .
AXIS M1004–W Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS M1 004-W: Wired and wireless interface, I/O ports Image sensor 1/4” progressive scan RGB CMOS Lens 2.8 mm: 80° view*, F2.
AXIS M1004–W Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration ONVIF specication available at www .onvif.org VAPIX® from Axis Communications, specications available at www .
AXIS M1004–W Network Camera T echnical Specifications Function/group Item Specications Weight Camera: 1 1 1.4 g (0.24 lb.) Included accessories Power supply , stand and clamp, Installation Guide.
AXIS M1004–W Network Camera T echnical Specifications Connection Diagrams I/O Connector 1 2 3 4 1 0 V DC (-) 2 DC output 3.3 V, max 50 mA 3 Digital input 0 to max 40 V DC 4 Digital output 0 to max .
User Manual V er . M2.2 AXIS M1 004–W Network Camera Date: April 20 15 © Axis Communications AB, 2013 P art No. 63351.
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