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AXIS P3364–L VE User Manual User Manual.
About this Document This manual is intended for administrators and users of AXIS P3364-LVE Fixed Dome Network Camera, and is applicable to rmware 5.60 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Photobiological Safety Battery Low battery power affects the operation of the RT C, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.
AXIS P3364–L VE User Manual T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3364–L VE User Manual T able of Contents Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3364–L VE User Manual Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury .
AXIS P3364–L VE User Manual Hardware Overview Hardware Overview Important Make sure the switch under the camera is congured to P oE class 3 with regard to heater and IR illumination, both of which will not work if congured otherwise. 1 2 1 6 1 0 1 2 3 4 5 6 7 8 1 3 1 4 1 5 1 1 9 1.
AXIS P3364–L VE User Manual Hardware Overview Connectors and Buttons For technical specications, see page 64 . Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP).
AXIS P3364–L VE User Manual Hardware Overview LED Indicators Note • The Status LED can be congured to be unlit during normal operation. T o congure, go to Setup > System Options > P orts & Devices > LED . See the online help for more information.
AXIS P3364–L VE User Manual Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers.
AXIS P3364–L VE User Manual Access the Product For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root .
AXIS P3364–L VE User Manual Access the Product Click Pulse to activate the product’s output port for a dened period of time. For information about how to enable and congure output buttons, see page 30 . The output button name may differ depending on the name entered in the I/O P orts conguration.
AXIS P3364–L VE User Manual Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
AXIS P3364–L VE User Manual Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 3 1 . Select a PTZ preset position to steer the camera view to the saved position.
AXIS P3364–L VE User Manual Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3364–L VE User Manual Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS P3364–L VE User Manual Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3364–L VE User Manual Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3364–L VE User Manual Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 19 . • Stream proles. See page 20 .
AXIS P3364–L VE User Manual Video and Audio H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS P3364–L VE User Manual Video and Audio To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
AXIS P3364–L VE User Manual Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. T o adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise.
AXIS P3364–L VE User Manual Video and Audio Built-in IR Illuminations LEDs The IR illumination can be activated or de-activated, and its intensity can be increased or decreased by moving the slider , from the product’s Live View page. Other settings can be dened from Setup > Video & Audio > Camera Settings .
AXIS P3364–L VE User Manual Video and Audio 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Include date and Include time .
AXIS P3364–L VE User Manual Video and Audio 3. T o control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible.
AXIS P3364–L VE User Manual Video and Audio To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus & Zoom . 3. On the Basic tab , set the zoom level using the slider . The buttons < and > move the zoom position one step in either direction.
AXIS P3364–L VE User Manual Video and Audio Note The internal microphone is used by default; the external microphone is used when connected. It is possible to disable the internal microphone by connecting a plug to the mic input. Select Microphone to use an external microphone or Line to use a Line in device, e.
AXIS P3364–L VE User Manual Video and Audio Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product.
AXIS P3364–L VE User Manual Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS P3364–L VE User Manual Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS P3364–L VE User Manual PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3364–L VE User Manual PTZ (Pan T ilt Zoom) • Zoom control To disable specic controls, deselect the options under Enable/Disable controls . Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.
AXIS P3364–L VE User Manual Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS P3364–L VE User Manual Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS P3364–L VE User Manual Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window , and select a low object size. • T o avoid triggering on small objects, select a high object size.
AXIS P3364–L VE User Manual Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .
AXIS P3364–L VE User Manual Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS P3364–L VE User Manual Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS P3364–L VE User Manual Events - Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port.
AXIS P3364–L VE User Manual Events - Use Schedule – T rigger the rule according to the selected schedule. See Create Schedules on page 42 . Actions Available actions include: • IR Illumination – Activate or deactivate IR light. • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off).
AXIS P3364–L VE User Manual Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses.
AXIS P3364–L VE User Manual Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below .
AXIS P3364–L VE User Manual Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 38 . • To access recordings, see Find Recordings on page 43 .
AXIS P3364–L VE User Manual Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters.
AXIS P3364–L VE User Manual Recordings To remove a recording, select the recording and click Remove . Continuous Recording The Axis product can be congured to continuously save video to a storage device. For information about storage devices, see Storage on page 55 .
AXIS P3364–L VE User Manual Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS P3364–L VE User Manual System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3364–L VE User Manual System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL.
AXIS P3364–L VE User Manual System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA).
AXIS P3364–L VE User Manual System Options If using an NTP server , select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes . The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream.
AXIS P3364–L VE User Manual System Options Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt a.
AXIS P3364–L VE User Manual System Options Advanced T CP/IP Settings DNS Conguration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced .
AXIS P3364–L VE User Manual System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet.
AXIS P3364–L VE User Manual System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliability by controlling the amount of bandwidth an application may use.
AXIS P3364–L VE User Manual System Options RTP/H.264 The RTP port range and multicast settings are congured under System Options > Network > RTP . The RTP port range denes the range of ports from which the video/audio ports are automatically selected.
AXIS P3364–L VE User Manual System Options 4. The card can now be removed. Format SD Card NO NO NO TICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be congured to automatically format SD cards that are inserted into the product.
AXIS P3364–L VE User Manual System Options To avoid lling the share, it is recommended to remove recordings continuously . Under Recording Settings , select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings .
AXIS P3364–L VE User Manual System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 60 .
AXIS P3364–L VE User Manual System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings.
AXIS P3364–L VE User Manual Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3364–L VE User Manual Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS P3364–L VE User Manual Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS P3364–L VE User Manual Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS P3364–L VE User Manual T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3364–LVE Image sensor Progressive scan RGB CMOS 1/3”, 1.3MP Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.
AXIS P3364–L VE User Manual T echnical Specifications Function/group Item Specications Audio streaming T wo-way , full duplex Audio compression AAC LC 8/16 kHz, G.
AXIS P3364–L VE User Manual T echnical Specifications Function/group Item Specications Edge storage SD/SDHC memory card slot (card not included) Support for recording to network share (Network A.
AXIS P3364–L VE User Manual T echnical Specifications Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment.
AXIS P3364–L VE User Manual T echnical Specifications SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 1 0. P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance.
User Manual V er . M3.1 1 AXIS P3364–LVE User Manual Date: May 20 15 © Axis Communications AB, 20 12 - 20 15 P art No. 1460948.
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