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AXIS P3365-VE Fixed Dome Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS P3365–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
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AXIS P3365-VE Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3365-VE Fixed Dome Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3365-VE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 3 1 4 1 2 11 1 5 16 1. Network connector 2. Audio out 3. LED indicators (network, status, power) 4. Audio in 5. I/O connector 6. Control button 7. Fan connector 8.
AXIS P3365-VE Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required.
AXIS P3365-VE Fixed Dome Network Camera Hardware Overview LED Indicators Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > P orts & Devices > LED . See the online help for more information.
AXIS P3365-VE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3365-VE Fixed Dome Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers.
AXIS P3365-VE Fixed Dome Network Camera Access the Product The Manual T rigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual T rigger on page 1 1 . Click Snapshot to save a snapshot of the video image.
AXIS P3365-VE Fixed Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer . The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off.
AXIS P3365-VE Fixed Dome Network Camera Access the Product P an and Tilt bars – Use the arrows to pan and tilt the camera view , or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
AXIS P3365-VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3365-VE Fixed Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS P3365-VE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.
AXIS P3365-VE Fixed Dome Network Camera Set Up the Pr oduct Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 .
AXIS P3365-VE Fixed Dome Network Camera Video and Audio • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default setting and can be used in most situations. The shutter speed is automatically set to produce optimum image quality .
AXIS P3365-VE Fixed Dome Network Camera Video and Audio If using automatic Exposure control , set the IR cut lter to Auto to automatically switch between On and Off according to the lighting conditions.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Include date and Include time .
AXIS P3365-VE Fixed Dome Network Camera Video and Audio 3. T o control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus & Zoom .
AXIS P3365-VE Fixed Dome Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Settings . Note The internal microphone is used by default; the external microphone is used when connected.
AXIS P3365-VE Fixed Dome Network Camera Video and Audio Audio Output An external speaker can be connected to the Audio-out connector (a built-in amplier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out.
AXIS P3365-VE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS P3365-VE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option.
AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.
AXIS P3365-VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS P3365-VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS P3365-VE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.
AXIS P3365-VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS P3365-VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS P3365-VE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS P3365-VE Fixed Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 36 .
AXIS P3365-VE Fixed Dome Network Camera Events • System - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically .
AXIS P3365-VE Fixed Dome Network Camera Events Recipient Types The following recipients are available: Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses.
AXIS P3365-VE Fixed Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below .
AXIS P3365-VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 38 .
AXIS P3365-VE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 44.
AXIS P3365-VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS P3365-VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3365-VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS P3365-VE Fixed Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS P3365-VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS P3365-VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS P3365-VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons.
AXIS P3365-VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS P3365-VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS P3365-VE Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour .
AXIS P3365-VE Fixed Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported le systems.
AXIS P3365-VE Fixed Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected.
AXIS P3365-VE Fixed Dome Network Camera System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window .
AXIS P3365-VE Fixed Dome Network Camera System Options Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www .axis.com/techsup To reset the product to the factory default settings: 1.
AXIS P3365-VE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3365-VE Fixed Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS P3365-VE Fixed Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS P3365-VE Fixed Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3365-VE: 2 MP / HDTV 1 080p, vandal-resistant, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.
AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log, centralized certicate management.
AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Operating conditions -40 °C to 55 °C (-40 °F to 13 1 °F) humidity 1 0 - 1 00% RH (condensing).
AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Digital Input 3 Connect to pin 1 to activate, or leave oating (unconnected) to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, oating (unconnected) when deactivated.
AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients.
User Manual V er . M3.3 AXIS P3365-VE Fixed Dome Network Camera Date: January 20 15 © Axis Communications AB, 20 15 P art No. 6 1663.
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