Gebruiksaanwijzing /service van het product SPA-2000 van de fabrikant Sipura Technology
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© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 1 Sipura Technology, Inc. SPA-2000 User Guide December 2 003 Sipura SPA-2000 User Guide v1.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 2 Disclaimer – Plea se Read: This docum ent contains im plementatio n exam ples and t echniques using S ipura T echnolog y, Inc.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 3 Sipura Technology, Inc. SPA-2000 User Guide Table of Contents 1. Product De scription ..................................................................................
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 4 1. Product Description This guide descr ibes bas ic adm inistratio n and us e of the Sip ura T echnolog y SPA- 2000 phone adapter – an inte lligent low-densit y Vo ice over I P (VoIP ) gatewa y.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 5 This LED indicates status via the f ollowing behavior s: ON – LE D remain s solid on OFF – LED rem ains s olid off LONG (Long On) – 3.0s on, 1s off c ontinuousl y FAST – 0.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 6 Unknown DHC P Error SLOW Silent Note: T he Link LED will bl ink on transm it and receive (TX /RX) of packets. T he LED will displa y solid off if no link is available. T he LE D will d isplay so lid on if link is up but no T X/RX activit y is present.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 7 Alternat ivel y, an indiv idual SPA-2000 c an be dir ected t o perfor m an upgr ade to a specif ic firm ware load via its bui lt-in web server int erf ace. Firm ware upgrades ar e attem pted onl y when the S PA-2000 is idle, sinc e the y trigger a sof tware reboot.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 8 o T o input: W , X, Y, Z, w, x, y, z -- press ‘ 9 ’ o T o input al l other char acter s in the adm inistr ator pass word, press ‘ 0 ’ Note : This tr anslation c onventi on onl y applies to t he p assword in put.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 9 Enab le/D isable DHCP 101 Enter 1 to enable Enter 0 to disabl e Check IP Address 110 None IVR will a nnounce t he current IP addres s of SPA . Set Stat ic IP Addr ess 111 Enter IP address using num bers on the tele phone k ey pad.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 10 A LL SETTINGS WILL B E LOST! up. Unit will r eboot and a ll configur ation param eters will be reset t o factor y default va lues. Note: If the A dm inistrator pas sword is n ot set, the items marked with “ Requir es Pass word” will n ot require a p asswor d.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 11 profile p aram eters. T he param eter group tha t the Use r can acc ess is s pecified by the Adm inistrator, which ca n onl y be done through provis ioning the SPA- 2000 via t he TFT P process .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 12 3.3.4. SPA-2000 W eb Page Configurat ion Default Values The f ollowing fig ures de pict the default v alues an d web page loc ations of the SPA- 2000 web adminis tration a nd conf iguratio n pages.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 13 Figure 2 – SPA-2000 System Co nfiguratio n Web Page ( A dvan ced Admin View ).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 14 Figure 3 – SP A -2000 SIP Configurat ion Web Pag e (Adv anced Admin View ).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 15 Figure 4 – SPA-2000 Provisio ning Conf iguration W eb Pag e (Advanced Admin View ).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 16 Figure 5 – SPA-2000 Regional Co nfiguratio n Web P age ( Advanced A dmin View ).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 17 Figure 6 – SPA-2000 L ine 1 Co nfiguration Web Pag e (Line 2 I s Identic al).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 18 Figure 7 – SPA-2000 User 1 Co nfiguration Web Pag e (Use r 2 Is Identic al).
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 19 3.4. Con figuration Parameter s 3.4.1. System Parameters Syste m Configuration Paramete r Name Description Default A.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 20 Resync On Reset Resyncs c onfigur ation prof ile from configurati on ser ver whenever the SPA-2 000 re sets. Yes Resync Rand om Delay Spread i nterval f or resync reques ts 2 Resync Per iodic Resyncs c onfigur ation prof ile perio dicall y after reset.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 21 SIP Accept Lan guage Accept- Language Hea der to be used by the unit. If empt y, the header is not i ncluded. Remove Las t Reg Remove las t regis tratio n befor e registeri ng a new on e if valu e is diff erent one.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 22 NSE Dy na mic Pay load 1,2 NSE d ynamic payload t ype 100 AVT D ynam ic Payload 1,2 AVT d ynamic pa yload t ype 101 .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 23 Ext IP External I P address to subs titute f or the actua l IP address of the unit in all o utgoing SIP m essages. If “0.0.0.0” is specif ied, no IP addr ess subs titution is perf ormed.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 24 Use OB Pr oxy In Dialog W hether to forcer SIP reques ts to be sent t o the outbound pr ox y within a dia log.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 25 Call Return Serv Enable Ca ll Return Serv ice Yes Call Bac k Serv Enabl e Call Bac k Ser vice Yes Thr ee W ay Ca ll .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 26 3.4.5.4. Dial Plan Paramete r Name Description Default Dial Plan Per-line di al plan script See belo w Enable IP Dialing Ena ble IP Dial ing no Default D ial Plan s cript f or each l ine: “(*xx| [3469] 11|0| 00|[2-9 ]xxxxxx| 1xxx[2-9 ]xxxxxx| xxxxxxxxxx xx.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 27 Cfwd Al l Dest Forward n um ber for Call Forward All Ser vice Cfwd Bus y Dest Forward num ber f or Call For ward Bus.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 28 Ring 1 C aller Caller num ber patter n to pla y Distincti ve Ring/CW T 1 Ring 2 C aller Caller num ber patter n to p.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 29 occurs while m aking an out bound call. T he RSC t o trigger this tone is config urable ( see Secti on ???) 16,1777@- 16;20(.38 0/0/1,.380 /0/2,.380/0/3 ,0/4/0) SIT2 T one See < SIT1 T one> 914@-16, 1371@- 16,1777@- 16;20(.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 30 .1/9.3) CWT 7 Cadence Cadence s cript for distincti ve CW T 7 30(.1/.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 31 Interdigit S hort Tim er 3 Short tim eout between enter ing digits when dialing. Ra nge: 0 – 64 sec 3 Notes: 1. T he Call Progr ess T ones and DT MF pla yback level are not af fec ted by the <F XS Port O utput Gain>.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 32 Dist_Ring _Act_Cod e Enable Dis tincti ve Ringing *61 Dist_Ring _Deact_Co de Disable D istinct ive Ring ing *81 Speed D ial Activ ation Cod e Assign a spe ed dial n umber *74 Notes: 1.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 33 Next Registr ation In Num ber of seconds bef ore the nex t registrati on rene wal Message W aiting Indicate whether .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 34 4.1. Basic Servic es 4.1.1. Originat ing a Phone Call Service D escr iption Placing telephon e a ca ll to anot her tele phone or teleph ony system (IVR, conferenc e bridge, etc.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 35 the caller ’s nam e and/or nu mber . Expected Call and Network Behavior In between r inging bur sts, t he SPA can generate a Caller- ID signal to the attached phone when the pho ne is on-hook .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 36 Dial the te lephone n um ber you are ca lling You mus t repeat th is proce ss at the star t of each call.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 37 Expected Call and Network Behavior If the user is on a ca ll when another c all com es in they will hear a seri es of be eps / tones alerting them to the s econd c all.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 38 accepted. 4.2.6. Call-W aiting with Caller ID Service D escr iption W hen the user is on t he ph one and has Call W .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 39 4.2.8. Attendant Call Transfer Service D escr iption Attendant Ca ll Tr ansfer lets a custom er use their touc htone ph one to se nd a call to an y other pho ne, insi de or outsi de their bus iness, includi ng a wireles s phon es.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 40 Press the s witch h ook or f lash button o n the phone to pl ace the p arty on hol d Enter * 98 Dial the num ber to which you will trans fer the caller The c all is trans ferr ed when a com plete number is entered.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 41 Dial the num ber of the 3 rd party . W hen the 3 rd part y answers you ma y ha ve a conversat ion with them while the oth er part y is on hold .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 42 Service D escr iption The SP A supports a servic e tha t allows the SPA to aut om aticall y dial the last c aller ’s number .
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 43 – Uncondit iona l is act ivated . The SP A can be configur ed to pro vide a sho rt “half ” ring or r ing “splash” as a rem inder that the SPA is uncondit ional ly forward ing all calls.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 44 Listen f or dial to ne Press * 90 Listen f or dial to ne and ent er the tel ephone number you are forwarding your ca ll to. Activat ion will be conf irmed with two beeps and then dial t one to aler t you t hat your f orwarding has been ac tivated.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 45 web interf ace. The def ault f orward d elay is 20 seconds. Expected Call and Network Behavior This f eature allo ws.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 46 Listen f or dial to ne Press * 61 Expected Call and Network Behavior W ith this service, i ncom ing calls from up to __ telephone num bers can be automatic ally identif ied b y distinct ive ringi ng.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 47.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 48 5. Where to G et Support: For support questions relat ed to your S ipura T echnolog y product, pl ease contac t the com pany from whom you purchased t he S PA-2000 or an author ized Sipura T echnolog y resell er.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 49 6. Appendix I – Dial Plan Admini stration: 6.1.1. Dial Plan The SP A-2000 a llows each line to be configur ed with a dist inct dial plan.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 50 The plans conta in a series of digit s equences , separat ed by the ‘|’ charac ter. T he collec tion of sequences is encl osed in parenth eses, ‘( ‘ and ‘) ’.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 51 An “outs ide line” dial tone can be ge nerated with in a s equence b y append ing a ‘,’ charac ter betwee n digits.
© 2003 Si pura Tec hnolog y, Inc Proprietar y (See Co pyright Notice on Page 2) 52 The f ollowing als o allo ws 7-dig it US-st yle diali ng, and a utomatic ally ins erts a 1 + 212 (loca l area code) in the transm itted nu mber .
Een belangrijk punt na aankoop van elk apparaat Sipura Technology SPA-2000 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Sipura Technology SPA-2000 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Sipura Technology SPA-2000 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Sipura Technology SPA-2000 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Sipura Technology SPA-2000 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Sipura Technology SPA-2000 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Sipura Technology SPA-2000 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Sipura Technology SPA-2000 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
