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USER MANUAL AXIS P3365–VE Fixed Dome Network Camera.
About this Document This manual is intended for administrators and users of the AXIS P3365–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
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AXIS P3365–VE Fixed Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3365–VE Fixed Dome Network Camera Table of Contents Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . .
AXIS P3365–VE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 3 1 4 1 2 11 15 16 1. Network connector 2. Audio out 3. LED indicators (network, status, power) 4. Audio in 5. I/O connector 6. Control button 7. Fan connector 8.
AXIS P3365–VE Fixed Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 60 . Network Connector RJ45 Ethernet connector.
AXIS P3365–VE Fixed Dome Network Camera Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity.
AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list.
AXIS P3365–VE Fixed Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only.
AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.
AXIS P3365–VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3365–VE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS P3365–VE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3365–VE Fixed Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 .
AXIS P3365–VE Fixed Dome Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively, the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio Note To display text in multiple view areas, overlay text must be enabled in each view area. Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area.
AXIS P3365–VE Fixed Dome Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio .
AXIS P3365–VE Fixed Dome Network Camera Video and Audio The Sample rate denes the number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth. Set the required Bit rate depending on the selected encoding.
AXIS P3365–VE Fixed Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 .
AXIS P3365–VE Fixed Dome Network Camera Live View Cong • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS P3365–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3365–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) For more information see the online help . Advanced Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface.
AXIS P3365–VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS P3365–VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
AXIS P3365–VE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.
AXIS P3365–VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS P3365–VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS P3365–VE Fixed Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS P3365–VE Fixed Dome Network Camera Events - Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by ashing LED lights, if the product has started or stopped to record to the storage device.
AXIS P3365–VE Fixed Dome Network Camera Events 2. Select Enable rule and enter a descriptive name for the rule. 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
AXIS P3365–VE Fixed Dome Network Camera Events 5. Click Test to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server.
AXIS P3365–VE Fixed Dome Network Camera Events To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove .
AXIS P3365–VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 37 .
AXIS P3365–VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS P3365–VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3365–VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups.
AXIS P3365–VE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS P3365–VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
AXIS P3365–VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS P3365–VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons.
AXIS P3365–VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM .
AXIS P3365–VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups.
AXIS P3365–VE Fixed Dome Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
AXIS P3365–VE Fixed Dome Network Camera System Options 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password.
AXIS P3365–VE Fixed Dome Network Camera System Options To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.
AXIS P3365–VE Fixed Dome Network Camera System Options To open the Script Editor, go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 54 . For more information, see www.
AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade.
AXIS P3365–VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 63 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur.
AXIS P3365–VE Fixed Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P3365-VE: 2 MP / HDTV 1080p, vandal-resistant, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.
AXIS P3365–VE Fixed Dome Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log, centralized certicate management.
AXIS P3365–VE Fixed Dome Network Camera Technical Specications Function/group Item Specications Operating conditions -40 °C to 55 °C (-40 °F to 131 °F) humidity 10 - 100% RH (condensing) A.
AXIS P3365–VE Fixed Dome Network Camera Technical Specications Digital Input 3 Connect to pin 1 to activate, or leave oating (unconnected) to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, oating (unconnected) when deactivated.
AXIS P3365–VE Fixed Dome Network Camera Technical Specications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients.
User Manual Ver. M1.9 AXIS P3365–VE Fixed Dome Network Camera Date: March 2014 © Axis Communications AB, 2014 Part No. 54481.
Een belangrijk punt na aankoop van elk apparaat Axis P3365-VE (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Axis P3365-VE heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Axis P3365-VE vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Axis P3365-VE leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Axis P3365-VE krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Axis P3365-VE bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Axis P3365-VE kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Axis P3365-VE . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
