Gebruiksaanwijzing /service van het product E300 van de fabrikant Socket Mobile
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Socket Wi-Fi ® Products For Windows Mobile • Hardware: Go Wi-Fi!™ versions E300 and E500 • Software: Wi-Fi ® Companion User’s Guide.
7/2005 Document # 6410-00170 J Copyright Notice Copyright © 2005 Socket C omm unications, Inc. All right s reserved. Socket, the Socket logo and Batt ery Friendly are regist ered trademarks of Socket Communications, Inc. Wi-Fi Com panion and Go Wi-Fi! are trademarks of Socket Comm unications, In c.
Table of Contents 1 | Introduction 5 Socket Go Wi-Fi! 5 Socket Wi-Fi ® Companion 5 System Requirements — Go Wi-Fi! 6 Product Registration 6 Useful Links 6 2 | Open or WEP-Enabled Netw orks 7 STEP 1.
Limited Warranty 59 Limited Software Warranty 60 Regulatory Compliance — Go Wi-Fi! 61 4.
1 | Introduction Socket’s Wi-Fi products for Windows Mobile are the perfect tools to connect to enterprise and public Wi-F i systems, so you can access em ail, the Internet, and corporate server s from your favorite Pocket PC. Socket Go Wi-Fi! The Socket Go Wi-Fi! wireless LAN cards use Direct Sequence Spread Spectrum (DSSS) technology at 2.
System Requirements — Go Wi-Fi! Minimum device requirements for Go Wi-Fi ! E300 (SD card): • Pocket PC 2003/2003SE with avail able SDIO slot • SDIO Now! software from BSQUARE in ROM Note: For information about support for MontaVista Li nux and Real-Time Operating Systems (RTOS) , please email developers@socketcom.
2 | Open or WEP-Enabled Networks This section covers how to use Socket Wi-Fi Com panion to find, configure and connect your Pocket PC to a WLAN running an open syst em or WEP encryption. For help using th e software, tap Start | Help . Connection Summary STEP 1: Install the software.
STEP 1: Install the Software 1. Go Wi-Fi! E300/E500 : If y ou previously instal led an older version of Socket WLAN card drivers on your Po cket PC, you must completely remove the old dri vers by doing the following: • Make sure the WLAN card is not in the Pocket PC.
5. The InstallShield Wizard will b eg in. Read the information in the first screen, then click Next> . 6. In the next two screens, read the software license agreem ent and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default.
Software Registration Software registration is only required if yo u will be using Socket W i-Fi Companion on a Pocket PC with a b u ilt-in WLAN radio. 1. Register the software online at www.socketcom.com /prodreg . You will receive an activation code by email.
STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, m ake sure the card is positioned correctly in the slot. Do not use excessive force, or damage m ay occur.
STEP 3: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch , indicated by the Socket status icon at the top of the screen. Socket status icon, search mode. 2. Tap on the icon.
STEP 4: Find and Connect to a WLAN 1. In the main screen of Wi-Fi Companion, tap o n the tower icon, or tap Tools | Wi-Fi Finder . 2. Wi-Fi Finder will list WLANs detected in range. Tap on any W LAN in the list to view addition al p roperties. If desired, tap on the Type or Sort by drop-down m enus to change how the list is displayed.
To connect to a WLAN with a profile, tap and hold your stylus on t he WLAN in the list. In the pop-up menu, t ap Connect . 5. If your WLAN does not have a profile (no folder icon), tap and hold your st ylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.
If your device shows two tabs, ente r the following settings: ¾ Authentication tab: Uncheck all boxes. Tap ok . WEP-Enabled Networks Make sure your WEP key has the correct lengt h. For 40/64-bit WEP, the key length is 10 hexadeci mal or 5 ASCII charact ers.
If your device shows two tabs, ente r the following setti ngs: ¾ Authentication tab • Data encryption: Check. • Network Authentication: Check if your network is set up for this. In m ost cases, you should uncheck. • The key is provided to me automatically: Uncheck.
Main Screen of Wi-Fi Companion The screen content varies depending on your connecti on status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status.
3 | WPA or 802.1x Networks This section covers how to use Socket Wi-Fi Com panion to configure and connect your Pocket PC to a WLAN running WPA or 802.
STEP 1: Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can onl y connect to certain ty pes of WPA and 802.1x networks. Check with your Pocket PC m anufacturer. Your Pocket PC may only be able to connect to WPA and 802.
STEP 2: Install the Software 1. Go Wi-Fi! E300/E500 If you previ ously install ed an older version of Socket WLAN card drivers on your Po cket PC, you must completely remove the old dri vers by doing the following: • Make sure the WLAN card is not in the Pocket PC.
5. The InstallShield Wizard will b eg in. Read the information in the first screen, then click Next> . 6. In the next two screens, read the software license agreem ent and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default.
Software Registration Software registration is only required if yo u will be using Socket W i-Fi Companion on a Pocket PC with a b u ilt-in WLAN radio. 1. Register the software online at www.socketcom.com /prodreg . You will receive an activation code by email.
STEP 3: Install Authentication Certificate(s) 1. If you have not done so already, get a root (server) certificate from your network admini strator. The root certificate must com e from a Trusted Root Authori ty (not an interm ediary authority). 2. If Socket Go Wi-Fi! is inserted into yo ur Pocket PC, remove it.
8. In the main screen of Wi-Fi C ompanion, tap on the keys icon if presen t. Altern atively, you can tap Tools | Certificates | Enroll . 9. Enter the User , Password , and Server as supplied by your network adm inistrator.
STEP 4: Insert Go Wi-Fi! or Turn on WLAN Radio Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, m ake sure the card is positioned correctly in the slot. Do not use excessive force, or damage m ay occur.
STEP 4: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch , indicated by the Socket status icon at the top of the screen. Socket status icon, search mode. 2. Tap on the icon.
STEP 5: Find a WLAN and Create a Profile 1. In the main screen of Wi-Fi Companion, tap o n the tower icon, or tap Tools | Wi-Fi Finder . 2. Wi-Fi Finder will list WLANs detected in range. Tap on any W LAN in the list to view addition al properties. Tap to filter the list by type.
4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi Companion m ay have already connected to it, indicated by a tower icon with a green burst on top. To connect to a WLAN with a profile, tap and hold your stylus on t he WLAN in the list.
2. Follow the approp r iate in structions for your type o f network to enter the necessary security settings. WPA Networks ¾ Network Key tab • Authentication: Select the correct WPA type, either WPA or WPA-PSK . If using WPA-PSK, also enter the Network key .
802.1x Networks Depending on your Pocket PC 2003 version, y our device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter t he following settings: ¾ Network Key tab • Authentication: Select Open . • Data Encryption: Select WEP .
Automatic Connection 1. After you enter the necessary security setting s an d tap ok , your device will automatically try to connect. You may see the Socket status ic on at the top of y our screen change from “networks available” to “networks out of range but configured.
Main Screen of Wi-Fi Companion The screen content varies depending on your connecti on status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status.
4 | Wi-Fi Companion This chapter explains how to use the different features of Socket Wi-Fi Companion software. The utility allows you to d o the following: • Turn wireless radio on/off • View IP .
Turn Wireless Radio On/Off You may want t o turn off the radio to save power or if you are ent ering an area with radio restrictions (e.g., on an ai rplane). Socket Go Wi-Fi! If you are using Socket Go Wi-Fi!, you can turn off the card’s WLAN radio directly from the main screen of Wi-Fi Comp anion.
View IP Addresses You can only view IP address data if the WLAN card is actively connected to a WLAN network. . 1. Whenever your device has connected to a WLAN, the main screen of Socket Wi-Fi Companion will d isp lay the device’s IP address, labeled as either “DHCP” or “static.
Find Networks 1. In the Wi-Fi Companion main screen, tap on the signal tower icon. Alternatively, tap Tools | Wi-Fi Finder . 2. The WLAN card will begin searching fo r n etworks in range. 3. After the search, a list of discovered n etwo rks will be displayed.
4. If desired, you can perform a vari ety of functions in the Show Net works screen: • To begin another search for networks in range, tap Refresh . • To configure network profiles, tap on a WLAN in t he list. In the pop-up menu, ta p Get Connected if no profile exists yet, o r tap Edit Profile if a profile has already been saved for the WLAN .
Enable Power Save Socket Wi-Fi Compani on offers both automat ic and manual power managem ent for the WLAN card. 1. In the main screen of Wi-Fi Companion, tap Tools | Power save . 2. The Power Save screen will appear. If desired, check the box Manage the radio power automatically for automati c power managem ent.
Install Personal Certificate for EAP-TLS Socket Wi-Fi Companion a q uick link to the Cert Enro ll u tility, which helps you install a personal cert ificate, required to connect to 802.1x net works running EAP-TLS authentication. 1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll .
Manage Certificates Windows Mobile 2003 includes a built-in utility for managing authentification cert ificates for WPA and 802.1x networks. Socket Wi-Fi Companion provides qui ck links to Microsoft’s cert ificate ma nagement utility.
Ping Use Ping to perform an ICM P ping to another address on the network. Pi ng is useful as a diagnostic t ool to establish Lay er 3 connectivity to another network node. In the continuous ping m ode, it can also be used as a site survey tool to determ ine the edge of WLAN range or to look for spots wi th no coverage (dead spots).
4. The main Ping screen will reappear. Tap Start . 5. The ping test will begin. For each successful ping, th e Roundtrip Time (RTT) will be shown. A line gr aph will display the series of RTTs for the last 24 pings. If a ping is not successful within 2 s econds, a timeout will be displayed.
Trace Route The Trace Route tool traces a packet fro m the Pocket PC to an Internet host, showing each hop and how long it take s to reach the destination. This allows the user to figure out where the longest delays are occurring if performance appears slow.
5. The Trace Route test will begin. Fo r each successful hop, the hop time, host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete. 6. When the trace is complete, the Sta tistics dialog box will report the best hop, worst hop, average hop, and number of ti meouts.
View Rates Note: You can on ly view statistical rate information if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display the conn ection’s data rate.
View Graphs You can only view the statist ical graphs if the WLAN card i s actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs . 2. The Graphs screen will appear, disp layin g scrolling line graph s of the signal quality, link quality link speed, a nd sent and received data rates.
View Tables You can only view the statis tical tables if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Tables . 2. The Tables screen will appear, displaying a tab le of comprehensive information about the current connection.
View Help Files There are two ways to access Help f iles for Socket Wi-Fi Companion. • To view a list of all the Help files, make sure Socket W i-Fi Companion is running and tap Start | Help . • To view a Help file for the screen of Socket Wi-Fi Companion that is currently open, tap on the Hel p button .
Appendix A Specifications Go Wi-Fi! E300 (SD card) Physical Characteristics: Card Dimensions: 1.57 x 0.94 x 0.08 in (40 x 24 x 2.1 mm ) Total Weight: 0.1 oz (4 g) Operating Temperature: +14 to +158 ° F (0 to +70 ° C) Storage Temperature: -22 to +176 ° F (-30 to +80 ° C) Power Consumption (3.
Data Rate: Complie s with 802.11b specification t o provide data rates up to 11 Mbps, with range and throughput opt imized by Dynamic Rate Scaling t o 5.5, 2, and 1 Mbps Frequency Range: 2.4-2.5 GHz band Range: Indoors: Approx. 300 feet (typical office envi ronment) Outdoors : Approx.
Go Wi-Fi! E500 (CF card) Physical Characteristics: CF Type I Size: 56.6 x 42.8 x 3.3 m m) Total Weight: 13.6 g Operating Temperature: 32 to 158 ° F (0 to 70 ° C) Storage Temperature: + 5 to 185 ° F (-15 to +85 ° C) Power Consumption (3.
Certification/Compliance: FCC: Part 15, Class B ETS 300 328 ETS 300 826 CompactFlash Spec. 2.0 TX Maximum Radiat ed EIRP: U.S.: FCC Part 15.247 Europe: ETS 300 328 Canada: IC RSS210 TX Out-of-Band Emissions: U.
Appendix B Safety and Usage Tips Product Care • Do not expose this product to li quid, moist ure or extreme hum idity. • Do not expose this product to extrem e high or low tem peratures. • Do not drop, throw or try to bend t his product, as rough treatm ent could damage it.
Radio Frequency Exposure Your Go Wi-Fi! is a radio transmitter and receiver. When in operation, it comm unicates with 802.11b-equippe d devices by receiving and transmitting radio frequency (RF) magnetic fields in the frequ ency range 2.4 to 2.5 GHz. The maxim um output power of the radio transm itter is 100 mW.
Appendix C Network Information Consult with your net work administ rator, or have them com plete thi s form. 1. What is the network’s wireless network nam e, known as SSID? Note: The name is case-sensitive, maxi mum length 32 characters. 2. What type of security does your WLAN use? Check one of the boxes A- F below.
56 | APPENDIX D: TROUBLESHOOTING WEP ENCRYPTION [E-F] 802.1x Authenticat ion only IMPORTANT! Get the required authentication certificate(s) from your network administr ator! Specify the following 802.1x settings: Authentication: EAP-TLS May appear as “Smart Card or Certificate” in configuration menu.
Appendix D General Troubleshooting SYMPTOM: My device does not recognize the Socket Go Wi- Fi! after I insert it. POSSIBLE REASONS SOLUTION The card driver was not installed or installed incorrectly. Install the software properly. SYMPTOM: The Socket status icon doesn’t appear after I insert the card into my Pocket PC.
Appendix E Technical Support If you have trouble using the WLAN software, ta p Start | Help to view Help files. For Wi-Fi Companion, you can also tap the Help button for information about the open screen. If you need further assistance with th e Go Wi-Fi! card, Socket has two technical support resources to help you.
Limited Warranty Socket Communications Incorporated (Socke t) warrants this product against defects in material and workmanship, under nor mal use and service, for the following period from the date of purchase: Plug-in card: Three years Incompatibility is not a defect covered by Socket’s warranty.
Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE.
Regulatory Compliance Go Wi-Fi! E300/E500 Socket Go Wi-Fi! is designed to be com pliant with t he rules and regulations in locations where they are so ld and will be labeled as required. Th is product is type approved users are not requi red to obtain license or authorization before using.
Radio Frequency Interference Requirements – Canada This Class B digit al apparatus meets t he requirements of the C anadian Interference-Causing Equipm ent Regul ati ons. Cet appareil numéri que de la Classe B respecte toutes les exigen cies du Reglement sur le Matériel Brouilleur du Canad a.
© Socket Communications, Inc. 7/2005 Printed in U.S.A. © Socket Communications, Inc. 7/2005 Printed in U.S.A..
Een belangrijk punt na aankoop van elk apparaat Socket Mobile E300 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Socket Mobile E300 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Socket Mobile E300 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Socket Mobile E300 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Socket Mobile E300 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Socket Mobile E300 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Socket Mobile E300 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Socket Mobile E300 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
