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N User Guide P ers onal Computer V GC-JS200 Series.
2 nN Cont ents Before Use ................. ................... ................... .................... ................... ................... .... ......... .................... ................... ....5 Documenta tion ................. ...........
3 nN Using P eripheral Devic es .................... .................... ................... ................... .................... ..... .............. .................... ........5 7 Connectin g External Sp eakers ..... .................... ....
4 nN Troublesho oting ......... ................... ................... .................... ................... ................... ................................. ................... ..9 4 Computer ...... ................... .................... .
5 nN Befo re Use Bef ore Use Congrat ulations on your purchase o f this Sony VAIO ® compute r, and welco me to the on -screen Use r Guide. S ony has combin ed leadin g-edge te chnology i n audio, v ideo, compu ting, an d commun ications to provide s tate-of-the- art perso nal computi ng experi ence.
6 nN Befo re Use Docume ntation Your d ocumentat ion incl udes print ed inform ation and user guides to read on y our VAIO computer . Printed Documentation ❑ Quick Star t Guide — Contai ns an ov er view of co mponen ts connecti on, set-u p informatio n, etc.
7 nN Befo re Use Non-printed Documentation ❑ User Guid e (this ma nual) — Expl ains features of your com puter . It also in cludes infor mation o n solving com mon problems. ✍ T o go to web sites descri bed in this manual by cli cking their resp ective UR Ls beginnin g with http:/ /, your comp uter must be con nected to th e Internet.
8 nN Befo re Use Help and Suppor t Help and Support is easy to access and pro vides a single loc ation for ge neral inform ation and tech nical as sistance for your VAIO computer. Cho ose from the follow ing categor ies to find t he answ ers you ne ed.
9 nN Befo re Use Ergonomic Considerations Whenev er possib le, you s hould atte mpt to take account of the foll owing ergono mic con sideration s: ❑ P osition of y our computer – Pl ace the dis pla y direc tly in fron t of you (1).
10 nN Befo re Use ❑ Viewing angle of the displa y – Use the d isplay's tilting feature to fi nd the bes t positio n. Y ou can r educe eye strain and muscle fatigue by adjust ing the til t of the di splay to th e proper po sition. Adj ust the br ightnes s lev e l of the di splay as well.
11 nN Getting Started Getting Star ted This section describe s how to ge t started us ing your V AIO compute r. ❑ Locating Controls and P or ts (page 12) ❑ About the Indicator Lights (page 16) ❑.
12 nN Getting Started Locating Cont rols and P or ts Take a moment to identify the control s and ports shown on t he following pages. F ront A LCD s creen (page 83) B Built-in micr ophone (mo naural) .
13 nN Getting Started Bac k ! The are a around the air vent (1) beco mes hot w hile your com puter is on. Be sure to wait unti l the comp ute r cool s down be fore you touc h it. A Air vent B Cab le cl amps (page 17 ) , (pag e 18) C Prop-u p stand (page 86) D DC IN por t (page 18 ) E Ne twor k (Eth er net ) por t (page 48) F Hi-Spee d USB (USB 2.
14 nN Getting Started Right A Opti cal disc driv e (page 28) B Manual e ject hol e (page 11 1) C Driv e ej ect b utt on (page 28).
15 nN Getting Started Left A Memory Stic k sl ot *1 (page 38) B Media Acc ess indica tor (page 16) C SD memor y ca rd slot (page 44 ) D Hi-Spee d USB (USB 2.0) po rt s *2 (page 60 ) E Headp hones jack (p age 58) F Microp hone jack Conne ct an exter nal m icrophon e.
16 nN Getting Started About the Indicator Lights Your c omputer is equipped with the fol lowing i ndicator l ights: Indicat or Functions Po w e r 1 Illuminates in green when the computer is on, illuminates in orange while the computer is in Sleep mode, and tur ns off when the c omputer is off.
17 nN Getting Started Setting Up Y our Computer Connecting the K eyboa rd and the Mouse A USB k eyboard a nd a USB m ouse are su pplied wi th your com puter. To connect t he keyboar d and t he mouse 1 Plug the ke y board cable (1) and the mouse cable (2) to your desired USB por ts (3) on the b ack of the compute r .
18 nN Getting Started Connecting a P ow er Sou rce You nee d an AC ada pter to c onnect yo ur computer to an AC powe r source. ✍ Use only the su pplied AC adap ter for your comput er . To connect t he AC a dapter 1 Plug on e end of the pow er cord (1) int o the AC adapter (3) .
19 nN Getting Started ! The shape of the DC In plug vari es depending on the AC adapter . ✍ T o dis connect your co mputer complet ely from AC power , unplug th e AC adapter when th e computer is off. Make sure that the AC outlet s are easily acces sible.
20 nN Getting Started Shutting Down Y our Computer Saf ely To av oid losi ng unsaved data, be su re to sh ut down you r computer properly , as descr ibed belo w. To shut dow n your com puter 1 T urn off any peri pherals conn ected to the c omputer . 2 Click St art , the arrow next to the Lock b utton, and t hen Shut Down .
21 nN Using Y our V AIO Computer Using Y our V AI O Comp uter This se ction desc ribes how to get the mo st out of usin g your VAI O computer. ❑ Using the K eyboar d (page 22) ❑ Using the Built-in.
22 nN Using Y our V AIO Computer Using the K eyboard A USB ke yboard is suppli ed with your co mputer . The k eyboard us es a standar d key arran gement with addition al keys that perfor m specific function s.
23 nN Using Y our V AIO Computer ✍ Illust rated ab ove is the En glish keyboa rd as an exam ple. A Function ke ys P erform cer t ain tasks. The tas k associated w ith each func tion ke y va ries a mong soft war e appl ic ation s e xc ept t he f ollo wing combinations with the Fn key .
24 nN Using Y our V AIO Computer E Muting b utton T ur ns the volume on and off. F V olume control b uttons Incr ease (+) or decre ase (-) the volume. G Windo ws k ey Displ a ys t he Start menu. H E key Ejects t he optical di sc drive tra y when used in comb ination with th e Fn key .
25 nN Using Y our V AIO Computer Using the Built-in MO TION EYE Camera Your co mputer is equipped with a bui lt-in MOTION EYE camera . The bu ilt-in MOTIO N EYE ca mera adds v ideo func tionalit y to .
26 nN Using Y our V AIO Computer Capturing Still Images To capt ure a still image 1 Click St art , All Pro grams , ArcSoft W ebCam Companion 2 , an d We bCam Companion 2 to l aunch the We b C a m Companion 2 . 2 Click the Capture icon in the main window .
27 nN Using Y our V AIO Computer Capturing Movi es To cap ture a m ovie 1 Click St art , All Pro grams , ArcSoft W ebCam Companion 2 , an d We bCam Companion 2 to l aunch the We b C a m Companion 2 . 2 Click the Record icon i n the main window . 3 F rame your subj ect in the viewfinder .
28 nN Using Y our V AIO Computer Using the Optical Disc Dr iv e Your c omputer is equipped with an opt ical disc drive. To insert a disc 1 T urn on t he compute r . 2 Press th e drive eject button (1) or the Fn+E ke ys to ope n the dr ive . The dr ive tra y slides out.
29 nN Using Y our V AIO Computer ! Do not remov e the optica l disc when your co mputer is in Sle ep mode. Doi ng so may caus e the computer to malfunction . ✍ If you pla n to use an extern al optical di sc drive, conn ect the drive b efore you launch an y preinstal led disc operat ion program.
30 nN Using Y our V AIO Computer Reading and Writing Optical Discs Your com puter pl ays and rec ords CDs, D VDs, and Blu -ray Dis c ™ media, depen ding on th e model you p urchased. Check yo ur speci fication s for the ty pe of optic al disc dr ive insta lled on your model.
31 nN Using Y our V AIO Computer PR: play ab le and recordable P: play ab le but not recordab le –: not play able or recordable CD- ROM Vide o CD Music CD CD Extr a CD-R/ RW DVD - ROM DVD - Video BD.
32 nN Using Y our V AIO Computer ! This prod uct is designed to play back discs th at conform to the Co mpact Disc Digita l Audio stan dard specifi cations (CD Standard ). A DualDisc is a two sided di sc product with a DVD recorde d layer on on e side and a di gital audi o layer on th e other side.
33 nN Using Y our V AIO Computer Notes on writing data to a disc ❑ Only use c ircular disc s . Do not us e discs in any other shape (star , hear t, car d, etc.), as this ma y damag e the optical dis c dri v e. ❑ Do not str ike or sh ake y our co mputer wh ile the opt ical disc drive is wr iting da ta to a dis c.
34 nN Using Y our V AIO Computer ❑ Region c ode indic ators are labeled on the discs o r packages t o indicate i n which reg ion and on what type o f play er you can pl a y the dis c. If the region co de indicate s "all, " you can play this dis c in mos t regions of the wor ld.
35 nN Using Y our V AIO Computer Pla ying CDs To pl ay an aud io CD 1 Inser t a disc into the op tical disc dr ive . 2 If nothing appears on the desk top , click Start , All Programs , and the des ired CD sof tware to play the CD . If the Au dio C D window appear s, click to select an option.
36 nN Using Y our V AIO Computer Pla y ing D VDs To play a DVD 1 Close al l runn ing software a pplication s. 2 Inser t a D VD into the opt ical disc drive. 3 If nothing appears on the desk top , click Start , All Programs , and the des ired D VD s oftware to play the D VD .
37 nN Using Y our V AIO Computer Pla ying Blu-r a y Disc Media ! The Blu-ray Disc playback func tion is avail able on selecte d models only . See the onlin e specificat ions to find out the ty pe of your opt ical disc dri ve, and then Reading and Wr iting Optical Discs (page 30) to fi nd out a bout the supporte d disc me dia.
38 nN Using Y our V AIO Computer Using the Memor y Stick The Me mory Stic k is a comp act, porta ble, and v ersatile IC record ing media especiall y design ed for exch anging and sharin g digital data with co mpatible p roducts, s uch as digital cameras, mobile ph ones, and other devic es.
39 nN Using Y our V AIO Computer Bef ore Y ou Use t he Memor y Stic k The Mem ory Stick slot on your comp uter can acc ommodate bo th standar d- and Duo-si ze media an d supports Me mory Stic k PRO, M emory Stic k PRO Duo, a nd Memor y Stick PRO -HG Duo with high-speed data tran sfer and lar ge data capa city capabi lities.
40 nN Using Y our V AIO Computer Inser ting a Memor y Stic k To insert a Memory Stic k 1 Loca te the M emor y Sti ck slot (pa ge 15) . 2 Hold t he Memor y St ick with the arrow po inting toward the sl ot. 3 Careful ly slide the M emor y Stick int o the slot unti l it clicks into place.
41 nN Using Y our V AIO Computer To view the con tents on t he Memo ry Stick 1 Click St art and Computer to open the Computer w indow . 2 Double-click the M emor y Stick icon to view the list o f data file s sav ed in the Memor y S tick.
42 nN Using Y our V AIO Computer 5 Click St art . 6 F oll ow the on-scre en instr uctions. ! It may ta ke time to format the Memory St ick depe nding o n the medi a type.
43 nN Using Y our V AIO Computer Removing a Memory Stic k ! Do not remov e the Memor y Stick whi le the Media A ccess indicat or light is li t. If you do, you may lose dat a. Large volu mes of da ta may take time to load, so mak e sure the indicat or is unlit bef ore removing the Mem ory Stic k.
44 nN Using Y our V AIO Computer Using the SD Memor y Card Your co mputer is equipped with an SD mem ory ca rd slot. Yo u can use this slot t o transfe r data amo ng digital c ameras , camco rders, musi c players , and other au dio/vide o devices.
45 nN Using Y our V AIO Computer Inser ting an SD Memory Card To insert an SD memory card 1 Locate th e SD memor y card slot (pa ge 15) . 2 Hold t he SD memo ry card with th e arrow poin ting toward the slot. 3 Careful ly slide the S D memor y car d into the slot until it clicks into plac e.
46 nN Using Y our V AIO Computer Removing an SD Memor y Card ! Do not remov e an SD memor y card while t he Media Access indicator l ight is lit. I f you do, the card or its data may be come damag ed. To remove an SD memory card 1 Check that the Media Ac cess indi cator l ight is unli t.
47 nN Using Y our V AIO Computer Using the Inter net Before using th e Internet, yo u need to s ign up wi th an Internet Service P rovider (ISP) and set up devic es requir ed for connec ting your com puter to t he Internet.
48 nN Using Y our V AIO Computer Using the Network (LAN) You ca n connec t your compute r to 1000B ASE-T/1 00BASE-TX /10BASE -T-type netwo rks with an E thernet ne twork cable . Connect one end of a network cab le (not supp lied) to the n etwork (Eth ernet) por t on the back of the comp uter and the ot her end to y our network .
49 nN Using Y our V AIO Computer Using the Wireless LAN (WLAN) Using t he Wireless LAN (WLAN), a ll your di gital device s with the bui lt-in WLA N function co mmunicat e freely wi th each oth er through a network. A WLA N is a network i n which a user can c onnect to a Lo cal Area Networ k (LAN) throu gh a wireless (radio) connec tion.
50 nN Using Y our V AIO Computer ✍ In som e countries, u sing WLAN products m ay be restrict ed by the local regul ations (e.g. l imited numb er of channel s). Therefo re, before activ ating the WLAN fu nction, re ad the S afety Informa tion carefully .
51 nN Using Y our V AIO Computer The commu nication speed varies dependin g on the dis tance betwee n communi cation devi ces, existe nce of ob stacles betw een such dev ices, the de vice confi guration, the radio cond itions, and the software i n use.
52 nN Using Y our V AIO Computer Using the Bluetooth Function The B luetooth ® functio n is avail able on sele cted m odels only . See the on line sp ecificatio ns to find out whether y our model suppor ts the Blue tooth function .
53 nN Using Y our V AIO Computer Notes on using the Blue tooth funct ion ❑ The dat a transfer rate varies, depending o n the following condi tions: ❑ Obsta cles , such as walls , located b etween .
54 nN Using Y our V AIO Computer ❑ The 2 .4 GHz band, with which Bluet ooth de vices or wi rele ss LAN de vices wo rk, is us ed b y v arious de vic es . Blue toot h devices use the tec hnology to minimize the interference from other de vice s that use t he same wav e length.
55 nN Using Y our V AIO Computer Bluetooth Security The B luetooth wire less techn ology has an authentic ation functio n, which a llows you to determine wi th whom you ch oose to commun icate. W ith the auth entication fu nction, you can preven t any a nonymous B luetooth d evices fr om accessing your compute r.
56 nN Using Y our V AIO Computer Communicati ng with Another Bluetooth De vice You ca n connec t your compute r to a Bl uetooth devic e such as another com puter, a m obile phone, a PDA, a headset, a mouse, or a digital camera wit hout the use o f any cab les.
57 nN Using P eripheral De vices Using P eripher al De vices You ca n add fu nctionality to your VA IO comp uter by usi ng the va rious por ts on the c omputer. ❑ Connecting External Speakers (p age 58) ❑ Connecting a Universal Serial Bus (USB) De vice (page 60) ❑ Connecting a Printer (page 62) ❑ Connecting an i.
58 nN Using P eripheral De vices Connecting Exter nal Speakers You ca n connec t external s ound outpu t devices (not sup plied), suc h as sp eakers or he adphones, to your com puter.
59 nN Using P eripheral De vices ✍ Make sure you r speakers are desi gned for comput er use. ! Do not pl ace floppy disks on the speakers. Their magne tic field may d amage the data on t he disks.
60 nN Using P eripheral De vices Connecting a Universal Se rial Bus (U SB) De vice To protec t your com puter and/or USB device s from damage , a v oid exposing th e USB por ts to shock or impact when mov ing the com puter with USB devic es conne cted.
61 nN Using P eripheral De vices Disconnect ing a USB flopp y disk driv e You c an disconn ect a US B floppy disk dri ve when your comp uter is o n or off . Discon necting the drive whe n the co mputer i s in Slee p mod e may ca use th e com puter to malf unct ion.
62 nN Using P eripheral De vices Connecting a Prin ter You ca n connec t a Window s-compati ble prin ter to yo ur computer to prin t document s. Connecting a Printer Using the USB P or t You ca n connec t a USB prin ter compati ble with your version of Windo ws to the comp uter.
63 nN Using P eripheral De vices Connecting an i.LIN K De vice Notes on connecting i.LI NK de vices ❑ Y our com puter is equipped wi th an i.LINK por t, whic h you can use to c onnect an i. LINK device, such as a di gital video camcorde r . ❑ The i.
64 nN Using P eripheral De vices Connecting a Digital Video Camcorder To connect a digital vi deo cam corder Plug on e end of an i.LINK ca ble (1) (not supplied ) into the i. LINK port (2) on the c omputer and the other e nd into the DV In/ Out por t (3) on th e digital vi deo camcorde r.
65 nN Customizi ng Y our V AIO Computer Customizing Y our V A IO Computer This section briefly de scribes how to cha nge the main s ettings o f your VAIO computer . Among oth er things, y ou will learn how to us e and custom ize the l ook of your S ony software and utiliti es.
66 nN Customizi ng Y our V AIO Computer Setting the P ass word Use one of the BIOS f unctions to set the pas sword. Once you have set the pa ssword, yo u will be prompted to en ter the pa ssword afte r the VA IO logo appea rs to st art your compute r.
67 nN Customizi ng Y our V AIO Computer To add t he power-o n passw ord (machine passwor d) 1 T urn on t he compute r . 2 Pres s the F2 ke y when th e V AI O logo appea rs. The BIOS setup scree n appears. If not, restar t the c omputer and p ress the F2 key se veral times when t he V A IO logo appears.
68 nN Customizi ng Y our V AIO Computer To add the power -on pas sword (use r passwo rd) ! Make sure you set the machine pa ssword befo re setting the user pa ssword. 1 T urn on t he compute r . 2 Pres s the F2 ke y when th e V AI O logo appea rs. The BIOS setup scree n appears.
69 nN Customizi ng Y our V AIO Computer Changing/Remo ving the P ower- on P ass wo rd To change or remove the power- on password ( machine password) 1 T urn on t he compute r . 2 Pres s the F2 ke y when th e V AI O logo appea rs. The BIOS setup scree n appears.
70 nN Customizi ng Y our V AIO Computer To change or remove the power- on password ( user passw ord) 1 T urn on t he compute r . 2 Pres s the F2 ke y when th e V AI O logo appea rs. The BIOS setup scree n appears. If not, restar t the c omputer and p ress the F2 key se veral times when t he V A IO logo appears.
71 nN Customizi ng Y our V AIO Computer Setting Up Y our Computer with the V AIO Control Center The VAIO Control Center utili ty allo ws you to acc ess syst em informat ion and to specify preferenc es for syste m behavior . To use t he VAIO C ontrol Cen ter 1 Click St art , All Pro grams , and V AIO Control Center .
72 nN Customizi ng Y our V AIO Computer Using the P ow er Sa ving Mode In ad dition to the n ormal op erating mode , your com puter has a d istinct power savi ng mode c alled Sleep mode. Using Nor mal Mode This is the norm al state o f the comp uter when it i s in use.
73 nN Customizi ng Y our V AIO Computer Using Sleep Mode Sleep m ode turns off the LCD screen an d places the ha rd disk driv e and the CPU into a low power cons umption m ode. The orange power in dicator li ght illum inates in th is mode. ! T urn off your comp uter if yo u do not int end to use it for a long p eriod o f time.
74 nN Customizi ng Y our V AIO Computer If the computer i s not used for a cert ain period of time, it will enter Sle ep mode. T o modify thi s, you can change the Sleep mode se ttings. To change the Slee p mode settings 1 Click St art , Cont rol P anel , Hard ware and Sound , and P owe r Options .
75 nN Upgrading Y our V AIO Compute r Upgrading Y our V AIO Comp uter Your V AIO compu ter and m emory modu les use high preci sion co mponents and electroni c connec tors tech nology.
76 nN Upgrading Y our V AIO Compute r Adding and Removing Memor y If yo u want to expa nd the func tionality of your c omputer, you can inc rease the am ount of mem ory by ins talling opt ional memory modules. B efore you u pgrade your compute r's memory, read the notes and procedu res in the following pages.
77 nN Upgrading Y our V AIO Compute r ❑ Use the s pecial bag supplie d with the m emor y module or wrap the mo dule in alum inum f oil to pr otect it from ESD .
78 nN Upgrading Y our V AIO Compute r Removing and Installing a Memor y Module To change or add a memory m odule 1 Shut down the compu ter , turn off all peri pheral de vices, and dis connect the AC adapter and the peripheral devices fr om the power sourc e.
79 nN Upgrading Y our V AIO Compute r 5 Remove the currentl y installe d memor y module as follows: ❑ Pull the latches in the dire ction of th e arrows (1). The mem ory module i s released. ❑ Make sure that th e memor y mod ule tilts up and the n pull it out i n the direc tion of the arrow (2).
80 nN Upgrading Y our V AIO Compute r 7 Slide t he memor y mod ule into t he memor y mod ule slot and push it i n until it clicks into pla ce. ! Do not to uch any other compone nts on the moth erboard. If you want to install on ly one memo ry mo dule, be sure to us e the lower slot .
81 nN Upgrading Y our V AIO Compute r Viewin g the Amount of Memor y To view the amount of me mory 1 T urn on t he compute r . 2 Click St art , All Pro grams , and V AIO Control Center . 3 Click System Information an d System Information . Y ou ca n view the amoun t of system memor y in th e right p ane.
82 nN Precau tions Precautions This section describe s safety gui delines an d precautio ns to help you pro tect your VAI O comput er from pote ntial dam age.
83 nN Precau tions Handling the LCD Screen ❑ Do not leave the LCD screen facing the su n. This could da mage the LCD scree n. Be careful whe n using your comp uter near a w indow . ❑ Do not sc ratch the sur f ace of the LCD screen o r e xert p ressure o n it.
84 nN Precau tions Using the P ow er Source ❑ See the o nline sp ecifica tions to che ck the power operation of your model. ❑ Do not sh are the AC outlet with o ther power-cons uming equ ipment, suc h as a photoc opier or a shredder . ❑ Y ou ca n purcha se a power str ip with a surge pro tector .
85 nN Precau tions Handling Y our Comp uter ❑ Clean the cabinet w ith a soft cloth, which is dr y or lightly moi stened with a mild dete rgent so lution. Do not use any type of abrasi v e pad, s courin g powder , or solvent such as a lcohol o r benzine, as these may damage t he finish of your compu ter .
86 nN Precau tions ❑ Use only specifie d per ipheral equip ment and inter f ace cables. Other wise, problems may occur . ❑ Do not us e cut or dam aged conne ction c ab les. ❑ If your computer is broug ht directly from a col d location t o a war m one, moistur e may condense inside the comput er .
87 nN Precau tions Handling the Bu ilt-in MO T ION EYE Camera ❑ Do not touch the lens protection cov e r of the built-in MO TION E YE camera, as it ma y caus e scratches on the cover and such s cratches will appear on the captu red images.
88 nN Precau tions Handling Floppy Disks ❑ Do not ope n the shutt er manually and touch th e inter nal component s of the fl opp y disk . ❑ K eep flop p y disks awa y from magne ts. ❑ K eep flop p y disks awa y from di rect sunl ight and ot her source s of heat.
89 nN Precau tions Handling Discs ❑ Do not touc h the surface of the disc. ❑ Finger pr ints and dust on t he surface of a disc may cause read erro rs. Alwa ys hold the di sc by its edges and central hole, as shown below: ❑ Proper c are of the disc is e ssentia l to its c ontinuous rel iability .
90 nN Precau tions Using Headphones Preventing hearing damag e – Avoid using he adphones at high vo lume. Heari ng experts advise a gainst cont inuous, l oud and ext ended play . If you e xperience a ringing in y our ears, reduce the v olume or d iscontinue use.
91 nN Precau tions Handling the Memor y Stick ❑ Do not touc h the Mem or y Stick conne ctor wit h y our f inger or metal lic objec ts. ❑ Use only the adhes iv e lab el suppl ied with th e Memor y Sti ck as a label. ❑ Do not ben d, drop, or e xpose the Memor y S tick.
92 nN Precau tions Handling the Hard D isk The ha rd disk dri ve has a hig h storag e density an d reads or writes data in a short t ime. Howev er, it can b e easily damaged by mec hanical vibration , shock, or dust.
93 nN Precau tions Updating Y our Computer Be sure to instal l the latest u pdates on your compu ter with th e following s oftware a pplications so that the c omputer can run more e fficiently. ❑ Windows Update Click St art , All Pro grams , and Windo ws Update and then f ollow the on -screen instruc tions.
94 nN T r oublesho oting T rou b leshoo ting This section d escribes how to sol ve comm on problem s you m ight enc ounter when using y our VAIO computer. Many prob lems have s imple s olutions. T ry these s uggestions before vis iting the Sony onlin e suppor t web site at the following URLs: http: //esu ppor t.
95 nN T r oublesho oting ❑ Memory S tick (page 128) ❑ P erip heral s (page 129 ).
96 nN T r oublesho oting Computer What should I do if m y computer does not st ar t? ❑ Make sure your compute r is secur ely plugged int o a power source a nd turn ed on and the power indicator light shows the power is on. ❑ Discon nect all e xter nal USB devices, if any .
97 nN T r oublesho oting What should I do if the green po w er indicator li ght turns on but m y screen remains b lank? ❑ Pres s the Alt + F4 k eys sev eral time s to clo se the appli cation wi ndow . An app lication error may hav e occu rred. ❑ Pres s the Ctrl + Alt + Delete keys and click the a rrow next to the Shut do wn button and Restart .
98 nN T r oublesho oting Wh y doesn't my computer enter Sle ep mode? Your computer may becom e unstabl e if the op erating mod e is ch anged befor e the co mputer com pletely enters Sleep m ode. To restor e your comp uter to normal m ode 1 Close al l open programs.
99 nN T r oublesho oting What should I do if m y g ame software does not w ork or it k eeps cr ashing? ❑ Check the web si te of the ga me if ther e are any patch es or update s to download. ❑ Make sure you have installed the latest vide o driver .
100 nN T r oublesho oting Wh y doesn't my screen tur n off af ter the automati c tur n-off time has passed? The V AIO original screen s aver disa bles the t imer se tting, which y ou can s elect usin g the Wind ows power op tions, for your screen t o turn off.
101 nN T r oublesho oting System Security How ca n I protect my computer against se curity threats , such as vir uses? The Mi crosoft Wind ows operati ng system is preinstall ed on your computer.
102 nN T r oublesho oting Built-in MO TION EYE Camera Wh y does the vie wer windo w sho w no images or poor-quality images? ❑ The built- in MO TION EY E camera c annot be sha red by more than one software a pplication .
103 nN T r oublesho oting Wh y do the images ca ptured b y the bui lt-in MO TION EYE camer a flic k er? This problem oc curs when you use t he camera un der fluo rescent li ghts due t o the mismatc h between l ighting outp ut frequen cy and shu tter spee d.
104 nN T r oublesho oting Networking What should I do if m y computer cannot connect to a wireless LAN access point? ❑ Connecti on capabi lity is a ff ected by dista nce and o bstruc tions. Y ou n eed to place your computer awa y from obstruc tions or move any access p oint you may be using cl oser to the compu ter .
105 nN T r oublesho oting What should I do if I cannot access the I nter net? ❑ Check the ac cess point settings. Se e the manual t hat came wi th your access p oint for more informati on. ❑ Make sure your comp uter and th e access poi nt are conne cted to one another .
106 nN T r oublesho oting How do I a v oid data transf er interr uption s? ❑ When your comp uter is co nnected to a n access p oint, data t ransf er inte rruptions ma y occ ur if a la rge file is e xchanged or the comp uter is pla ced in c lose proximity t o microwa ves and co rdless tel ephones.
107 nN T r oublesho oting Bluetooth T echnolog y ! The fo llowi ng Q & A entrie s app ly to mo dels with the Bluetooth funct ion on ly . See th e onli ne spec ifica tions t o find out whe ther the B luetooth functi on is avail able on your model.
108 nN T r oublesho oting What should I do if o ther Bluet ooth de vices cannot con nect to m y computer? ❑ Make sure t he other devices a re authen ticated.
109 nN T r oublesho oting Wh y is m y Bluetooth connectio n slow? ❑ The dat a transfer speed depen ds on the obs tructi ons and/or th e distance between the two devices, on th e radio wa ve quality , and on the operating sys tem or the s oftware in use.
110 nN T r oublesho oting Wh y can't I use t he Bluetoot h de vices when I s w itch users? If you s witch users without log ging off your system, th e Bluetooth d evices will not work. Be sure to log off before switching user s. To lo g off you r syste m, click Star t , the arrow n ext to the Lo ck bu tton, and Log Off .
111 nN T r oublesho oting Optical Discs Wh y does my computer freez e when I tr y to read a disc? The di sc that your compu ter is tryin g to read may be dirty o r damage d. Follow the se steps: 1 Pres s the Ctrl + Alt + Delete keys and click the a rrow next to the Shut do wn button and Restart to restar t the co mputer .
112 nN T r oublesho oting What should I do if I cannot pla y a disc p roperly on m y computer? ❑ Make sure the d isc is in ser ted into the op tical disc drive with th e label sid e f acing toward you. ❑ Make sure t he necessar y program(s) is instal led accor ding to the manufacturer's inst ruc tions.
113 nN T r oublesho oting 4 Click De vice Manager in the left pane. The D evice Manager window appears wi th a listin g of your compute r's hardware devices. If an "X" or an exclamation po int appear s on the lis ted device, y ou may need to en able the device or rei nstall th e dri v ers.
114 nN T r oublesho oting What should I do if I cannot pla y Bl u-ra y Di sc media or m y computer becomes unstab l e during Blu-ra y Disc pla ybac k? ! This Q & A ent ry appl ies to select ed models onl y .
115 nN T r oublesho oting What should I do if I cannot wr ite data to D VD media? ❑ Make sure you are using the co rrect D VD record able media. ❑ Check which D V D recordable format is comp atible with your optical disc dr iv e. Note the possibili ty that so me brands of D VD recor dable media do no t work.
116 nN T r oublesho oting Displ a y Wh y did my screen go b lank? ❑ Y our computer screen m a y go blank if the comp uter enters Sleep mode. If t he com puter is i n Sleep mod e, press any key to br ing the c omputer back into No r mal mode. See Using the P ower Sa ving Mode (page 72) for m o re i n for m at i on .
117 nN T r oublesho oting Pr inting What should I do if I cannot print a document? ❑ Make sure your pr inter is on, and the printer cable is secu rely conn ected to the po r ts on the prin ter and your com puter . ❑ Make sure your pr inter is compatible wit h the Wind ows operating syste m installed on your compute r .
118 nN T r oublesho oting Microphone What should I do if m y microp hone does not work? ❑ If you are usin g an external microphon e, make sure the mic rophone is turne d on and is proper ly plugge d into the micropho ne jack on your compute r . ❑ Y ou r sound inp ut de vi ce may hav e been in correctl y configur ed.
119 nN T r oublesho oting Mouse What should I do if m y computer does not re cogniz e m y mouse? Make s ure your m ouse is s ecurely pl ugged int o the port. What should I do if t he pointer does not mov e when I use m y mouse? ❑ Make sure anoth er mouse i s not connec ted.
120 nN T r oublesho oting Speak ers What should I do if m y e xternal speak ers do not work? ❑ If you are usin g a program th at has its own v olume c ontrol, m ake sure the volume c ontrol is proper ly set. See the program's h elp file for more i nf or mation.
121 nN T r oublesho oting What should I do if I do not hear sound f rom the b uilt-in speak ers? ❑ If you are usin g a program th at has its own v olume c ontrol, m ake sure the volume c ontrol is proper ly set. See the program's h elp file for more i nf or mation.
122 nN T r oublesho oting K e yboard What should I do if t he k e yboard configur ation is wrong? The lan guage layo ut of the keyb oard is label ed on the pack aging box . If you choos e a different r egional keyb oard when y ou comple te the Win dows setu p, the key configura tion will be mismatc hed.
123 nN T r oublesho oting Flopp y Disks Wh y doesn't the Saf ely Remov e Hardwar e icon appear on the t askbar when the drive is connected ? Your com puter doe s not recog nize the floppy disk drive. Fir st, make s ure the USB c able is pr operly c onnected to th e USB port.
124 nN T r oublesho oting A udio/Video What should I do if I cannot use my D V camcorder? If a m essage appe ars statin g that the i. LINK device is disconnec ted or tu rned off, the i .LINK cab le may not be securely plugged into the po rt on your c omputer o r camcorder .
125 nN T r oublesho oting How do I tu r n off the Windows star tup sound? To turn o ff the Windows startup sound , follow thes e steps: 1 Click St art and Contr ol Pan el . 2 Click Har dwar e and Sound . 3 Click Mana ge audio devices under Sound . 4 On the Sounds tab , click to cancel the Play Windo ws Startup sound check box.
126 nN T r oublesho oting What should I do if I do not hear th e sound from th e sound output de vice connected to t he HDMI output por t, optical output por t, or headphones jac k? You need to change.
127 nN T r oublesho oting Wh y do sound interruptions and/or dropped fr am es occur when I pla y high-defin ition videos, such as those recorded wit h the A VCHD digital video camcorder? Playing hi gh-definit ion videos requires sub stantial hardwar e resources , such as CP U, GPU, or system memory perfo rmance on your computer.
128 nN T r oublesho oting Memor y Stick What should I do if I cannot use a M emo r y Stic k that w as f or matted on a V AI O computer on other de vices? You may need to refo rmat your Memory Sti ck. Form atting a Memory Sti ck erases all data , includin g music data prev iously sav ed on it.
129 nN T r oublesho oting P eripherals What should I do if I cannot connect a USB de vice? ❑ If applic able, chec k the USB device is tur ned o n and usi ng its own power supply . F or e xample, if you are us ing a di gital camera, che ck if the batter y is char ged.
130 nN Support Options Suppor t Options This section provides support information about you r VAIO co mputer an d the prei nstalled s oftware prog rams.
131 nN Support Options 5 V A IO Update When yo ur computer is connec ted to the Internet, VAIO Update auto matically notifies yo u when criti cal softwar e and security informati on is posted on the su pport web si te. Click th e VAIO Update notice to open th e VAIO Suppor t web site and vi ew th e info rmat ion.
132 nN Support Options For customers in Latin Amer ican countries or areas Cust omer I nform ation Center If you do not fi nd the in formatio n you are looking for at our site, you may call Son y directly.
133 nN Support Options ❑ Chile: 800-261 -800 02-754-63 33 (from mobile phon es) ❑ Colombia: 358-125 1 (in Bogota ) 01-8000 -94-00-11 ❑ Me xico: 5002-98 19 (in Mexi co City) 01-800- 759-7669 ( in.
134 nN T rademarks T rademar ks © 2009 S ony Electron ics Inc. A ll rights reserved. Rep roduction i n whole or i n part withou t written p ermission i s prohibit ed.
135 nN T rademarks All ot her names of systems, p roducts, a nd servic es are tra demarks of their respec tive owne rs. In the ma nual, the ™ or ® marks m ay not be s pecifie d. Features and spe cification s are subj ect to change without not ice. All ot her tradema rks are trad emarks of their resp ective owners .
© 2009 S ony Corpor ation n.
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