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NetLink e340/h340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 I CP Conf igur ation and Administr ation Part Number: 72-1084-02 Issue E.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clien ts.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.2 Customer Supp ort Hotline 4 1.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 1.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2. NetLink e340/h340/i6 40 Wireless T elephone Over view The NetLink e340/h340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.2 Quick Start Guide 1. A wireless LAN must be properly configur ed and operational through the use of 802.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 2.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation as long as the SVP Server and APs are on the same subnet.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3. The NetLink Wireless T elephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.2 The Display Alphanumeric Display information provided by the suppor ted Mitel Networks VoIP solution when the handset is off-hook will be passed dir ectly to the handset display.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ringing and Tones The ringing types are programmed by the ha ndset user into the handset and are not accessible or changeable by the suppor ted Mitel Networks VoIP solution.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.3 Startup Sequence The handset goes through an initialization sequence at startup. The line icons 1-9 display and count down as the handset steps through this sequence.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 3.5 NetLink Wireless Telephone Displays Status display area Displays information from the PBX in one line of text and displays available softkeys on the second line.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 4.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Entering and editing Admin menu options An asterisk (*) next to an option in dicates that it is selected.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Admin menu Admin Menu Items 2 nd Level.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Admin Menu Items 2 nd Level 3 rd Level.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation If OAI is enabled, and an OAI IP addre.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation into range of your network. This check takes only a second and ensures that all handsets in your network are kept up-to-date with the same version of software.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Learn Always : Allows the handset to automatica lly learn the ESSID at each power on or loss of contact with the wireless LAN (out of range).
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Cisco representative for detailed docume ntation on configuring your access points and other required security services on your wired network.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Diagnostics Run Site Survey The Site Survey mode is activated by selecti ng this option. Site survey starts running immediately upon selecting this option.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 4.2 User-defined Preferences The following user-defined preference s are also covered in the NetLink e340/h340/i640 Wireless Tele phone user guide.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Standby menu item 2 nd Level 3 rd Leve.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ring Options : The Ring Option allows the user to set the ring for three separate functions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Ring Volume : NetLink i640 Wireless Telephone onl y. The user may select a volume level by pressing the Up and Down side buttons and then pressing the OK softkey.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation System Info Phone IP Addr : Displays the IP address currently assigned to the handset. Server IP Addr : Displays the IP address of the NetLink SVP Server and the OAI Server (if installed).
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Push-to-tal k : The NetLink i640 Wireless Telephone incorporates PTT functionality. PTT may be allowed or disallowed in the Admin menu.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 5. License Management NetLink Wireless Telephones support a nu mber of different IP protocol integrations.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation each time it powers on. See NetLin k Wireless Telephone Configuration section for detailed configuration instructions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 6. Mitel Ne twor ks V oIP Integr ation Factor s This section describes the mapping between the emulated Mitel Networks 5220 IP Phone and the NetLink e340/h 340/i640 Wireless Telephone.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation names into addresses that the network ca n recognize.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7. Feature Pr ogr amming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Phone.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation on the emulated desk phone, indicating that the corresponding feature is turned on. OAI options appear at the end of the lis t.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation in static memory. If the handset is in a ca ll during the failure of the primary PBX, it will attempt to register with a backup PB X after the call is completed.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 8. T esting a Handse t Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 9.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation beacon interval of 200ms. The third has a signal strength of –56dbm, is configured on channel 11 with a beacon interval of 100ms.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Solving Coverage Issues Coverage issues are best resolved by a dding and/or relocating access points.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Screen 2 • Jitter (Jitter), average .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Weak: Signal Strength too weak Rate: O.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 9.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Successful Handoff New AP MAC New AP s.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 10.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 11. Sof tware Maint enance The NetLink e340/h340/i640 Wireless Telephones use proprietary software programs written and maintained by Spectr aLink Corporation.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 12. T r oubleshooting Ne tLink Wireless T elephone Pr oblems NetLink Wireless Telephones can exhibit transmission problems in several ways.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation 12.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Bad Program File Handset software download fil es are incorrect or corrupted Download new software fro m the SpectraLink site per Software Maintenance .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action DCA Timeout The h andset has detected a fault for which it cannot recover, possibly due to a failure to acquire any network.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Erasing Memory Handset has determined th at a download should occur and is erasing the c urrent software from memory.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Net Busy xxxxxxxxxxxx x…x = AP MAC address Handset cann ot obtain suff icient bandwidth to support a call; displays MAC of failing AP.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action No PBX Response The handset has exceeded its retransmission limit with no ACK response from Call Agent.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Select License The correct prot ocol has not been selected from the license set.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Message Description Action Too Many Er rors The hand set continue s to reset and ca nnot be recovered.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation Index Access point Coverage, 43 Covera.
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