Gebruiksaanwijzing /service van het product 2CV500 - 4CH van de fabrikant SVAT Electronics
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INSTRUC TION MANU AL V1.0 CV500 - 4CH W eb R eady 4 C hannel H.264 DVR Sec urity System w/ Smar t Phone Access and 4 Hi-Res Indoor/Outdoor Nigh t V ision Sur veillanc e Cameras COMPLETE SY STEM w w w .
2 C V500 - 4CH NEED HELP? PLEASE DO NOT RETURN THIS PRODUC T TO THE ST ORE Please contact a SV A T customer suppor t repr esenta tiv e rst regar ding any additional information on pr oduc t featur es , specications or assistance with set-up . Y ou can contact us via one of the methods below: Note: This is manual v ersion 1.
3 C V500 - 4CH T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMO VE THE CO VER (BACK). NO USER SERVICEABLE P ARTS INSIDE. REFER SERVICING TO QU ALIFIED SERVICE PERSONNEL. C A UTION RISK OF ELECTRIC SHOCK , DO NO T OPEN DVR PRODUC T W ARRANT Y INFORMA TION P le as e vi si t o ur w e b si t e a t w w w .
4 C V500 - 4CH T ABLE OF CONTENT S INTRODUC TION ..................................................................................... 7 WHA T IS INCLUDED ............................................................................... 8 FEA TURES ....
5 C V500 - 4CH T ABLE OF CONTENT S ...continued PTZ SETUP ................................................................................................19 PTZ control ..................................................................................
6 C V500 - 4CH T ABLE OF CONTENT S ...continued Key Board L ock ...................................................................................... 35 ID Number .......................................................................................
7 C V500 - 4CH INTRODUC TION Congr atulations on y our purchase of the CV500-4CH! Using the most adv anced video compr ession, H.264, your home or business will benet fr om around the clock surveillance adding extra security to your v aluables.
8 C V500 - 4CH CV500 DVR (500 GB HDD) 4 Indoor/Outdoor Night V ision CCD C ameras USB Mouse RCA to BNC Connectors Soft war e CD 10ft RJ45 Ethernet Cable 4 x 60ft 4 PIN DIN to RCA (male)V ideo/P ower W.
9 C V500 - 4CH 24/7 Lifetime Liv e Customer Suppor t Assistance is av ailable whenever y ou need it. Simply visit ww w .SV A T .com for video network ing guides, simple tips on how t o prot ect your propert y , and instructional videos on topics such as camera placement .
10 C V500 - 4CH For mor e information or ac cessories please visit: w w w .sva t.com • CLEARVU7 (L CD Monitor) • CVW62 (60 ft. Camera Extension Cable) ADDITIONAL A C CESSORIES Front P anel 1. Channel Display buttons – Displays each corr esponding camera channel in full screen when selected 2.
11 C V500 - 4CH 1. CH1 – V ideo input 1 2. CH2 – V ideo input 2 3. CH3 – V ideo input 3 4. CH4 – V ideo input 4 5. Monitor Out – Connect to the RCA composite video input of your TV or monitor 6. USB por t for mouse only 7. Audio Out 8. Audio In 9.
12 C V500 - 4CH • The camera should be installed between 8 and 13ft abo ve the ar ea to be monitor ed • Ensure ther e are no obstr uctions in the camera’ s view , to maximiz e viewing area • E.
13 C V500 - 4CH CONNECTING ADDITIONAL DE VICES T O THE DVR 5. Connect the male RCA plug from the 60 ft cable to the BNC to RCA connector . 6. Repeat the abo ve st eps for all of the included cameras . Note: F or detailed instructions and information on the cameras incluced with this syst em, please refer t o the Camera specications on pg.
14 C V500 - 4CH Note: If the monitor has multiple video inputs then the video s ource will need to be swit ched to watch the DVR. Ex ample: If the DVR is connected to Video 2 then press the T V/Video , Input, or Sourc e button on the T V/Monitor to switch t o Video 2.
15 C V500 - 4CH CONNECTING AND POWERING ON THE DVR Note: W e recommend using a sur ge protected pow er bar and/or Uninterrupted P ow er Supply (UPS) backup to prev ent damage to your DVR system. 1. Inser t the power cor d into the power supply . 2. Plug the power cor d into a po wer outlet .
16 C V500 - 4CH GET TING ST ARTED Now that y ou hav e pow ered up the D VR and properly connected to a TV or monitor you are r eady to begin using and customizing the D VR for your specic needs. The DVR will aut omatically begin rec ording once it has been po wer ed on and initialized .
17 C V500 - 4CH Note: that the button works as the ent er key . This must be pressed t o save changes . Where the works as the esc ape button, and when press ed will exit the screen and not save any changes. MAIN MENU The main menu consists of nine options: 1.
18 C V500 - 4CH C AMERA 1. T o choose which camera you wan t to work with highligh t CAMERA so that the backgr ound is yello w and use the mouse wheel or directional keys t o scroll to the camer a you wish to adjust .
19 C V500 - 4CH DISPLA Y Y ou can choose whether or not to display an y individual camera. By setting the display t o OFF the camera will not be display ed in live viewing , howev er the camera channel will con tinue to rec ord as per the dened r ecor ding settings.
20 C V500 - 4CH MAIN MENU ...continued PTZ Control T o access the PTZ c ontrols of the D VR you will need to use the mouse . 1. Move the mouse cursor to the bott om the screen for P op Up Menu B ar to display .
21 C V500 - 4CH TO SET MO TION DETEC TION 1. Selec t the camera you wish to congur e the motion detection for . 2. Use the mouse wheel, or the dir ectional arrow buttons t o toggle between on and o . MOTION DETEC T Motion detection can be set to ON or OFF .
22 C V500 - 4CH PPS PPS stands for Pictures P er Second and ref ers to how man y pictures will be captured in 1 second . T he more PPS, the smoother the video , and the less PPS the more chopp y the video will appear . Normal rec ord PPS will adjust the PPS for full r ecor d and manual recor d mode.
23 C V500 - 4CH ALARM RECORD PPS Y ou can change the PPS for alarm rec ord . Y ou may wish t o change the alarm PPS so that ther e is a higher PPS for when an alarm (e.g . motion) is detected by the DVR and a lo wer PPS for Normal Recor d. T o Change the Alarm Record PPS: 1.
24 C V500 - 4CH RECORD QU ALIT Y Ther e are four lev els of rec ord quality you can choose fr om, and it is adjustable per camera if rec ording with 720 x 240 r esolution. If using 360 x 240 resolution, camera 1 & 2 quality will be adjusted t ogether and 3 & 4 will be adjusted together: 1.
25 C V500 - 4CH SCHEDULE SETUP A schedule can be used to customiz e your r ecording modes b y the hour for every day of the w eek. This is benecial for business en vironments tha t hav e dieren t hours during week days and the w eekend .
26 C V500 - 4CH ALARM SETUP 1. Access the Main Menu by pr essing Menu or mov e the mouse to the bottom of the displa y screen t o rev eal pop up Menu bar and click the Menu icon . 2. Selec t the ALARM setup icon . There are s everal dier ent types of events that will trigger the Alarm Recording.
27 C V500 - 4CH VIDEO L OSS DETEC T Y ou can set the DVR to ar chive video footage when it det ects video loss. Since video loss is a serious issue for camera surveillance, it is important to be able to see what happened befor e the video loss occurs .
28 C V500 - 4CH MAIN MENU ...continued T o Change the Buzzer Time: 1. Highlight BUZZER TIME SETUP . 2. Selec t to access the Buzzer Time Setup Menu. 3. Highlight the type of alarm you want t o set. 4. Use the mouse wheel or directional keys to change the length of time the buzz er will sound when the alarm is detected.
29 C V500 - 4CH OVERWRITE MODE The D VR provides y ou with the option to automa tically ov er write the sav ed video and audio conten t on the HDD or to stop r ecording when the HDD is full. The default setting is ON and will automa tically overwrite old footage.
30 C V500 - 4CH T o Setup the Passw ord Protec t: 1. Selec t HDD P ASSWORD PROTECT . 2. Use the mouse wheel or directional keys to change fr om disable to enable . T his will requir e the HDD passwor d setup to be ent ered befor e accessing the HDD forma t Menu while enabled.
31 C V500 - 4CH IP Mode: Static vs . DCHP A DCHP (Dynamic Host Congura tion Pr otocol) addr ess is the most common setup for home or oce networks . This allows the DVR to aut omatically receiv e an IP addr ess from the r outer . By default the IP MODE should be set to DHCP and this is ac ceptable in most situations .
32 C V500 - 4CH T o Setup your DDNS: 1. Selec t to setup the DDNS. 2. Highlight DDNS Setting. Use the mouse wheel or dir ectional keys to change from DISABLE to ENABLE. 3. Highlight PROVIDER. Choose your DDNS pr ovider fr om the list. 4. Highlight HOST NAME.
33 C V500 - 4CH Record Time: The start and end time is used to display the initial time and dat e when recor ding began and the nal dat e and time when the recor ding nished (or the la test dat e and time when backup Menu was acc essed).
34 C V500 - 4CH BA CKUP SETUP ...continued 2. Choose the star ting date and time of when to transf er the video footage. Highlight the v alue you wish to change and use the dir ectional keys up and down or the mouse scr oll wheel to adjust the value .
35 C V500 - 4CH SYSTEM SETUP ...continued Syst em T ype The two syst em types that are a vailable on this DVR ar e P AL and NTSC. The North American standard is NTSC and should only be set t o P AL if the TV or monitor that the D VR is connecting to uses only P AL format .
36 C V500 - 4CH LANGUA GE: This D VR allows for the following 19 languages: English, Chinese, Italian, F rench, Japanese , Spanish, P olish, simplied Chinese, Gr eek, Hungarian, Netherlands, Dutch, P ortugeuse, Swedish, Finnish, Russian, Czech, Hebr ew , & Ukrainian T o change the on screen display language: 1.
37 C V500 - 4CH Load Setup From USB This option can only be used if the DVR settings ha ve been pr eviously backed up t o USB. The D VR settings will be saved on the USB driv e as DVR.cfg . Backup Setup to USB This will sa ve the curren t DVR settings to a USB ash driv e.
38 C V500 - 4CH LIVE VIEWING POP UP MENU BAR (operation) – U sing the USB Mouse, the pop up menu bar allows y ou to view the following options . PTZ control – Please ref er to the PTZ contr ol section. HDD & USB Informa tion: Y ou can quickly access y our HDD & USB information right fr om the P op Up Menu on the live viewing scr een.
39 C V500 - 4CH PLA YBA CK By clicking the Play butt on from the P op Up Menu, front panel , or remote contr ol a Play Search windo w will pop up . The CV500-4CH allows you to r eview your pla yback with two dieren t search options: 1.
40 C V500 - 4CH PLA YBA CK ...continued SEARCH BY TIME 1. Selec t the play button to call up the pla yback Menu or press the play button on the fr ont of the DVR or the r emote. 2. Highlight PLA Y TIME SEARCH and select using the mouse or by pressing enter on the D VR or remote .
41 C V500 - 4CH BA CKUP VIDEO PLA YBACK Once you ha ve backup footage on to your USB driv e, y ou can archiv e that footage or view it on a comput er . How t o view back up footage from USB: 1. Inser t your USB drive int o your Windo ws based PC or laptop .
42 C V500 - 4CH PLA YBA CK ...continued T o begin viewing playback click the play button BACKUP PLA YER – PLA YBACK C ONTROL The playback buttons ar e as follo ws from left to right: 1. STEP BACK: Pauses pla yback and rev erses playback one frame each time it is click ed 2.
43 C V500 - 4CH NET WORK GUIDE Requirements: Y ou will need to hav e: • The D VR connected to a r outer • The r outer c onnected to the Internet • A PC or laptop tha t is connected to the same rout er that the DVR is c onnected to . The PC can be connected by a wired or wir eless connection • Int ernet Explorer 5.
44 C V500 - 4CH Method 1 (Recommended): Add the DVR’ s IP address to the T rusted Sites in Internet Explor er . 1. Open up Internet Explorer . 2. Click on T OOLS. 3. Click on INTERNET OPTIONS. 4. Click on the SECURIT Y T ab . 5. Click on TRUSTED SITES.
45 C V500 - 4CH Method 2: 1. Open up Internet Explorer . 2. Click on T OOLS. 3. Click on INTERNET OPTIONS. 4. Click on the SECURIT Y T ab then the CUST OM LEVEL button.
46 C V500 - 4CH Log in to the DVR (U sing Internet Explorer) By default the DVR will r equire a user t o input a username and passwor d before being able to view the DVR online .
47 C V500 - 4CH VIEWING Y OUR DVR OUTSIDE OF Y OUR NETWORK Now that y ou hav e successfully view ed your D VR and cameras from a c omputer it is time to set up y our rout er to view the DVR while a t a remote location.
48 C V500 - 4CH TESTING Now that y ou know y our external IP address , you can perform a test to ensur e your DVR is ac cessible from outside y our network ( over the in ternet). This t est should be per formed by a computer tha t is not on the same network as the DVR.
49 C V500 - 4CH T o Congur e the DVR to W ork with DDNS: 1. Press Menu and select NETWORK SETUP . Inser t password if requir ed . The default passw ord is “1111” .
50 C V500 - 4CH DYNDNS.ORG A CC OUNT SETUP (required if using DY NDNS.ORG) 1. Open Int ernet Explorer and type http://ww w .dyndns.or g in the addr ess bar . 2. Cr eat e a new account b y clicking the “C rea te Acc ount” link in the top righ t hand corner of the site .
51 C V500 - 4CH Once you ha ve y our DVR set to view online , the software to view the footage di ers from the software tha t is in the DVR. Please r efer to the following instructions when viewing live footage online . This is what the online vie wing software will look like .
52 C V500 - 4CH 6. Rec. (Record) – This will r ecor d the footage that is curren tly being display ed onto the desir ed save loca tion on your comput er . T his will work in liv e mode or in playback mode. P ress St op to termina te the r ecording and view the sa ved footage .
53 C V500 - 4CH Time Point Back up - Time poin t backup allows y ou to back up the footage y ou have r ecor ded through online viewing . T o back up saved footage: 1. Click on the icon. 2. Selec t the star ting and ending time which you wish to back up .
54 C V500 - 4CH DVR CONFIGURA TION OPTIONS SYSTEM OPTIONS - The system information, netw ork information and other options ar e display ed when this option is clicked . Syst em Information Ser ver Name : This is the name of y our DVR. It will displa yed in the title of the w eb browser and can be used to distinguish your D VR from another .
55 C V500 - 4CH IP Setting DHCP/Static : Choose whether y our network uses DHCP IP address or a Sta tic IP address . Generally most networks user DHCP automatically assigned IP addr esses. See NETWORK SETUP for more inf ormation regar ding DHCP/ST A TIC IP addresses .
56 C V500 - 4CH Schedule Update: D enes how often the DVR will upda te the DDNS websit e with it’ s curren t IP address Informa tion. This should not be set to less then 60 minutes as some DDNS pr oviders ma y temporarily block the DVR. State: D isplays the curren t state of the D VR.
57 C V500 - 4CH O ther Options Play er : Allows y ou to download the D VR player softwar e for your c omputer . Mobile Vie wer : Allows you t o set up and/or congure settings on the mobile online view er .
58 C V500 - 4CH From Y our Mobile Device: • Open up the web br owser application • Click Options and choose the option that will allow y ou to type in a URL • T ype in r tsp://74.11.213.177/CH03 This will pull up channel 3 of y our DVR if port for war ding settings ar e set up corr ec tly and your phone is compatible with this D VR.
59 C V500 - 4CH 5. Y our router is blocking y our computer fr om using the External IP Addr ess from the same network as the D VR. T r y connecting to the External IP Addr ess from a r emote comput er that is not connected to the same network. 6. Port 80 is being blocked by y our ISP (Internet Service Provider).
60 C V500 - 4CH 2. Connect the mobile device to your PC t o download the mobile software . • Open up My C omputer . Y ou should see your mobile device listed as a remov able device • Open up the F.
61 C V500 - 4CH Name: This is arbitrary and can be named to your liking . Host: This is the IP address for y our DVR. If connecting using the 3G or other wireless network, the proper P or ts must be forwarded on y our router . S ee P or t Forwarding for instructions.
62 C V500 - 4CH iPhone and iT ouch Vie wing (S afari) Be sure that the mobile devic e that is connected c an connect to the int ernet via cell phone network or W i-Fi. If connected to the same W i-Fi network as the DVR the iPhone c an acc ess the DVR c amer as via the LAN (internal) IP address or the W AN (external) IP addr ess.
63 C V500 - 4CH 2. On the BlackB err y: (Setting may not be available depending on cell phone service pr ovider) • Open up the Menu • Open Options/Settings • Open Adv anced Options • Click on T CP • Y ou must set your APN settings accor ding to y our specic Cell Phone Service Pro vider .
64 C V500 - 4CH 6. Highlight the desired site y ou wish to c onnect to . • C lick Options • C lick Selec t • Y ou will return to the liv e viewer and the scr een should display: "C urrent -.
65 C V500 - 4CH TROUBLESHOOTING GUIDE My DVR has no pow er • Check the pow er cor d connection to the DVR and the outlet and ensure tha t the DVR has pow er There is no wa y to turn the DVR o •.
66 C V500 - 4CH TROUBLESHOOTING GUIDE C ONT ... Cannot view DVR on the computer • V erify the following while referring to the included network ing guide • Make sur e you ar e entering the pr oper IP addr ess of the DVR.
67 C V500 - 4CH TROUBLESHOOTING GUIDE C ONT ... Lines display ed on screen / scrolling lines / electric al noise / inter ference • T r y r ep lac in g t he po w er su pp ly wi th a pr op erl y wo rk in g c ame ra ’ s po w er su pp ly • T est the camera out on a dier ent 60ft cable set.
68 C V500 - 4CH DVR SPECIFIC A TIONS cont... PlaybackMode F ull, Quad OSD and System Menu Displa y Y es OSD Language Display Multi-Language Time and Date Stamp Display Y es Passw ord Protection Y es.
69 C V500 - 4CH C AMERA SPECIFIC A TIONS C AMERA SPECIFIC A TIONS ( VU301 - C MODEL) Camera T ype W eatherproof C olor IR C CD Camera Image Sensor 1/4" Color SHARP C CD Resolution 420 T V Lines Outdoor Use Y es IP Rating IP65 Focal L ength 3.6mm Focus T ype Fix ed Optimal Focal Distance 20 ft.
70 C V500 - 4CH C AMERA MANUAL VU301-C C amera 1. Sun S hield - Helps prev ent glare fr om bright lights 2. Inf rar ed (I R) - LE Ds Al lo ws th e c ame ra t o se e i n t he da rk up t o 15f t a wa y . 3. CDS Sensor - T urns on the infrared LEDs when it gets dark 4.
71 C V500 - 4CH C AMERA DRILLING TEMPLA TE T o wall mount the camer a, drill three holes using a 3/16" drill bit and the templa te below . Inser t the supplied wall anchors int o holes and secure camera to wall with supplied scr ews . DVR IP ADDRESS: ________________________________________ (example) 127.
72 C V500 - 4CH w w w .SVA T .com .......................................................................................................T ear Her e.......................................................................................................
73 C V500 - 4CH NOTES AREA.
VISIT US ON THE WEB! • Pr oduct Information • User Manuals • Quick Star t Guides • Specication Sheets • Soft war e Updat es • Firm w are Upgr ades w w w .
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