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Setup and User Guide THOMSON TG585 v8 Wireless Multi-User ADSL2+ Gateway.
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THOMSON TG585 v8 Setup and User Guide.
Copyright Copyright ©1999-2010 THOMSON. All rights reserved. Distribution and copying of th is document, u se and commun ication of i ts contents is no t permitted without written aut horization from THOMSON.
E-DOC-CTC-20090 708-0001 v1.0 i Contents About this Setup and User Guide .................... ......................... 1 1 Installation............................ ........................................................ 3 1.1 Before you start ......
E-DOC-CTC-2009 0708-0001 v1.0 ii Contents 5 Internet Security ............ .................................... ........................ 41 5.1 Firewall.. ........ ......... ........... ........ ........ ........... ......... ........ ........... ....
E-DOC-CTC-20090 708-0001 v1.0 1 About this Setup and User Guide About this Setup and User Guide Used Symbols T erminology Generally , the THO MSON TG585 v8 will be referred to as Thomson Gateway in this Setup and User Guide.
E-DOC-CTC-2009 0708-0001 v1.0 2 About this Setup and User Guide.
E-DOC-CTC-20090 708-0001 v1.0 3 1 Installation 1 Installation Introduction In a few minutes you will be able to access the Internet usin g your Thomson Gateway. This Setup an d User Guide will show you how to set up your Th omson Gateway and how to connect your computer(s) to the Internet.
E-DOC-CTC-2009 0708-0001 v1.0 4 1 Installation 1.1 Before you start DSL Service The DSL service must be act ivated on your telephone line by your service provider .
E-DOC-CTC-20090 708-0001 v1.0 5 1 Installation Wired connection If you want to connect o ne or more computer using a wired connection, make sure those comp uters are equipped wi th an Ethernet Network Interface Card (NIC).
E-DOC-CTC-2009 0708-0001 v1.0 6 1 Installation 1.2 Installing your Thomson Gateway War n i n g Do not plug in any cables or connect any d evices until you are in structed to do so.
E-DOC-CTC-20090 708-0001 v1.0 7 1 Installation 1.2.1 Guided Installation Requirements Y our computer must run one of the following operating systems: Microsoft Windows 7 or hig her Microso.
E-DOC-CTC-2009 0708-0001 v1.0 8 1 Installation CD menu On the CD Menu , you can click: Initial Setup to connect your computer to th e Thomson Gateway and configure it. Reconfigure my Thomson Gateway to ful ly reconfigur e your Th omson Gateway.
E-DOC-CTC-20090 708-0001 v1.0 9 1 Installation 1.2.2 Manual Installation Requirements JavaScript must be en abled (this is the de fault setting) on your browser . For more information, cons ult the help of your web br owser . Procedure Proceed as follows: 1 Connect the Thomson Gateway to your broadband service .
E-DOC-CTC-2009 0708-0001 v1.0 10 1 Installation Configure the Thomson Gateway Proceed as follows: 1 Open your web br owser . 2 The Thomson Gateway informs you that yo u have not yet configured your Thomson Gateway. If this window does not appear browse to http://dsldevice.
E-DOC-CTC-20090 708-0001 v1.0 11 1 Installation 1.3 Adding a New Computer to your Network Guided Installation If you configured your Thomson Gatew ay using the Guided Insta llation , use the same procedure on the computer that you want to add.
E-DOC-CTC-2009 0708-0001 v1.0 12 1 Installation 1.4 Connecting a Computer Using the Ethernet Cable Requirements Both your comput er and Thomson Gate way must have a free Ethernet port. Y our computer must be configured to obtain an IP address automatically .
E-DOC-CTC-20090 708-0001 v1.0 13 2 Thomson Gateway Basics 2 Thomson Gateway Basics In this chapter To p i c Page Thomson Gateway LED Behaviour 14 Thomson Gateway GUI 19 Backing Up/Re storing you r Con.
E-DOC-CTC-2009 0708-0001 v1.0 14 2 Thomson Gateway Basics 2.1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs WPS Button LED Ethernet LEDs.
E-DOC-CTC-20090 708-0001 v1.0 15 2 Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the top pa nel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device.
E-DOC-CTC-2009 0708-0001 v1.0 16 2 Thomson Gateway Basics Broadband LED Internet LED Colour State Descripti on Green So lid on DSL line synchronised Blinking Pending DSL line synchronisatio n Off No D.
E-DOC-CTC-20090 708-0001 v1.0 17 2 Thomson Gateway Basics 2.1.2 WPS Button LED WPS button The Wi-Fi Protected Setup (WPS) bu tton allows you to add new wireless clients to your network. For more information, see “3.1 Connecting Y our Wireless Cli ent via WPS” on page 24 .
E-DOC-CTC-2009 0708-0001 v1.0 18 2 Thomson Gateway Basics 2.1.3 Ethernet LEDs Ethernet LED A LED may be prov ided per Ethernet port to indicate link integ rity (or activity).
E-DOC-CTC-20090 708-0001 v1.0 19 2 Thomson Gateway Basics 2.2 Thomson Gateway GUI Introduction The Thomson Gatew ay Graphical User Interface (GIU) al lows you to configure your Thomson Gateway usi ng your web br owser . Requirements JavaScript must be en abled (this is the de fault setting) on your browser .
E-DOC-CTC-2009 0708-0001 v1.0 20 2 Thomson Gateway Basics Components All the pages contain fol lowing components: Menu The menu co nsists of th e following menu items: Home: Allows you to go back to the home pa ge. Thomson Gat eway : Provides basic information on the Thom son Gateway.
E-DOC-CTC-20090 708-0001 v1.0 21 2 Thomson Gateway Basics Language bar The language bar allows you to change t he la nguage of the Thomso n Gateway W eb interfa ce. Login section In this section you can se e the current user name. By clicking the user name, you can: Change your password.
E-DOC-CTC-2009 0708-0001 v1.0 22 2 Thomson Gateway Basics 2.3 Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it is recommended to backup your configuration for later us e. This way you can always return to your wor king configur ation in case of problems.
E-DOC-CTC-20090 708-0001 v1.0 23 3 Wireless Access 3 Wireless Access Introduction With the built-in wireless access point you do no longer need a cabl e connection between your comp uter and your Thomson G ateway.
E-DOC-CTC-2009 0708-0001 v1.0 24 3 Wireless Access 3.1 Connecting Y our Wireless Client via WPS WPS Wi-Fi Protected Setup (WPS) allows y ou to add new wireless clie nts to your network in a swift and easy way , without the need to ente r all your wireless setting s (network name, wireless key , encr yption type).
E-DOC-CTC-20090 708-0001 v1.0 25 3 Wireless Access The WPS button LED is blinking red This indicates that the Thomson Gateway co uld not find your wireless client . Make sure that the WP S button LED is blinking o range when you start WPS on your wireless cl ient.
E-DOC-CTC-2009 0708-0001 v1.0 26 3 Wireless Access 3.2 Connecting Y our Wireless Client without WPS Before you start Before you can connect a computer to your wireless network you need to know the wireless settings that are currently used by the Thomso n Gateway, i.
E-DOC-CTC-20090 708-0001 v1.0 27 3 Wireless Access 3.3 Securing Y our Wireless Connection Introduction By using encryption, you can prot ect the wireless communication betw een the wireless clients an d your Thomson Gateway with a wireless key .
E-DOC-CTC-2009 0708-0001 v1.0 28 3 Wireless Access 3.3.1 Configuring WP A-PSK Encryption Procedure Continuing from “Configuring the wireless encryption” on pag e 27 : 1 Select Use WP A-PSK Encryption . 2 In the WP A-PSK Encryption Key box, type a the key of your choi ce.
E-DOC-CTC-20090 708-0001 v1.0 29 3 Wireless Access 3.3.2 Configuring WEP Encryption War n i n g Although the Thomson Gatewa y allows you to use WEP or no security , it is not recommended to use these settings. Only use WEP if you have wireless clients that do n ot support any higher en cryption levels .
E-DOC-CTC-2009 0708-0001 v1.0 30 3 Wireless Access.
E-DOC-CTC-20090 708-0001 v1.0 31 4 Thomson Gateway Tools 4 Thomson Gateway T ools In this chapter In this chapter we will take a cl oser look at following features: Feature availability Depending on th e configuration offered by your service provide r , some features may not be available on your Thomson Gateway.
E-DOC-CTC-2009 0708-0001 v1.0 32 4 Thomson Gateway Tools 4.1 UPnP Introduction UPnP is designed to automate the installation an d configuration of a (small) n etwork as much as possible. This means that UPnP-capable devi ces can join and leave a network without an y effort of a network administrator .
E-DOC-CTC-20090 708-0001 v1.0 33 4 Thomson Gateway Tools 4.1.1 Accessing Y our Thomson Gateway with UPnP Windows 7/V ista If you compute r runs Windows 7/Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Gateway (d isplayed as THOMSO N TGXXX) and click View device web page .
E-DOC-CTC-2009 0708-0001 v1.0 34 4 Thomson Gateway Tools 4.1.2 Managing your Internet connection with UPnP Windows 7/Vista If you compute r runs Windows 7/Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Gatewa y (displaye d as THOMSON TGXXX).
E-DOC-CTC-20090 708-0001 v1.0 35 4 Thomson Gateway Tools 4.1.3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway GU I you can: Enable/Dis able UPnP . Enable/Dis able Extended Security . Enable/Disable UPnP Proceed as follows: 1 Browse to the Thomson Gateway GUI .
E-DOC-CTC-2009 0708-0001 v1.0 36 4 Thomson Gateway Tools 4.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microso ft Windows XP , it is recommended to add the UPn P component to your system. Proceed as follows: 1 In the Start menu, click (Settings >) Control Panel .
E-DOC-CTC-20090 708-0001 v1.0 37 4 Thomson Gateway Tools Adding IGD Discovery and Control Y our Windows XP system is able to discover and cont rol Internet Gateway Device s (IGD), like the Thomson Gateway on your local net work. Therefore, it is recomm ended to add the IGD Discovery an d Control client to your system.
E-DOC-CTC-2009 0708-0001 v1.0 38 4 Thomson Gateway Tools 4.2 Assigning a service (HTTP , FTP ,...) to a Computer Introduction The Thomson Gateway all ows you to use one internet conn ection for multip le comput ers. This means that all your computers s hare one public IP addres s, as if on ly one computer wer e conn ected to the outside world.
E-DOC-CTC-20090 708-0001 v1.0 39 4 Thomson Gateway Tools UPnP UPnP is a technol ogy that enables seamless operation of a wide rang e of games and messaging applicat ions. Y our computer will us e UPnP to communicate to th e Thomson Gateway whi ch services are run ning on the computer .
E-DOC-CTC-2009 0708-0001 v1.0 40 4 Thomson Gateway Tools 4.3 Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DN S host name (for example mywebpage.dyndns. org) to a broadband connecti on even if it is using a dynamic IP address.
E-DOC-CTC-20090 708-0001 v1.0 41 5 Internet Security 5 Internet Security Overview The Thomson Gateway offers you variou s options to secu re your network: To p i c Page Firewall 42 Parental Control 43.
E-DOC-CTC-2009 0708-0001 v1.0 42 5 Internet Security 5.1 Firewall Introduction The Thomson G ateway comes with an in tegrated firewall. This firewall has a number of predefined levels to allow you to adjusted the firewall to your ne eds. The Firewall is di sabled by default.
E-DOC-CTC-20090 708-0001 v1.0 43 5 Internet Security 5.2 Parental Control Introduction The Thomson Gateway allows you to deny access to specific web sites.
E-DOC-CTC-2009 0708-0001 v1.0 44 5 Internet Security Deny access to a specific web site Proceed as foll ows: 1 Browse to the Thomson Gateway GUI . 2 On the T oolbox menu, click Parental Control . 3 Make sure the Use Address-Based Filter check box is selected.
E-DOC-CTC-20090 708-0001 v1.0 45 6 Troubleshooting 6 T roubleshooting Introduction This chapter suggest s solutions for problems you ma y encounter while installi ng, configuring or using your Thomson Gateway. If the suggestions do not resolve the problem, look at the support p ages on www .
E-DOC-CTC-2009 0708-0001 v1.0 46 6 Troubleshooting 6.1 Setup T roubleshooting The Setup CD does not start automatically If your computer runs: Microsoft Windows: 1 Click the Windows Start butto n. 2 Click Run . 3 In the Open field, type the following path: D:Setup.
E-DOC-CTC-20090 708-0001 v1.0 47 6 Troubleshooting 6.2 General Thomson Gateway T roubleshooting None of the lights light up (T homson Gateway does not work) Make sure that: The Thomson Gateway is pl ugged into a power socke t outlet. Y ou are using the correct power supply for your Thomson Gateway device.
E-DOC-CTC-2009 0708-0001 v1.0 48 6 Troubleshooting 6.3 Wired Connection T roubleshooting Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Thomson Gatewa y and your computer .
E-DOC-CTC-20090 708-0001 v1.0 49 6 Troubleshooting 6.4 Wireless Connection T roubleshooting No Wireless Connectivity T ry the following: Change the wireless channel . Make sure that the wireless clie nt is configured fo r the correct wireless setting s (Network Name, security settings).
E-DOC-CTC-2009 0708-0001 v1.0 50 6 Troubleshooting 6.5 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to t he Thom son Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
E-DOC-CTC-20090 708-0001 v1.0 51 6 Troubleshooting Reset the Thomson Gateway via the Reset button Proceed as follows: 1 Make sure the Thomson Gateway is turned on. 2 Push the Reset button until the Power LED lights red - this wi ll take about 7 seconds.
E-DOC-CTC-2009 0708-0001 v1.0 52 6 Troubleshooting.
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