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® P H A S E R ® 8 5 0 C OL OR P R I NTE R User Guide www .tek.com/Color_Printers/.
Phaser ® 850 Color Printer User Guide November 1999.
Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.
PANTONE ® Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards.
Warranty Printer Warranty Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment.
Consumables Warranty Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from defects in materials and workmanship for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment.
For the software warranty please see the end user license agreement included with the software. If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers.
User safety summary Terms in manual: Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in personal injury or loss of life. Use proper power source: Do not operate this product from a power source that applies more than the voltage specified.
Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution.
User Guide ix Contents Tektronix supplies and accessories 1 The front panel 6 Print quality modes 8 TekColor™ color corrections 9 Paper tips 10 Manual-feed printing 13 Printing on envelopes 18 Loadi.
x Phaser 850 Color Printer Troubleshooting print quality 49 Moving the printer 55 Getting help 57 Index 61.
User Guide 1 Tektronix supplies and accessories To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.tek.com/Color_Printers/products/supplies.
2 Phaser 850 Color Printer Transparencies Item Size Description Part Number Premium A/Letter (U. S.) 8.5 x 11 in. 50 sheets 016-1724-00 Premium A4 (Metric Letter) 210 x 297 mm 50 sheets 016-1725-00 Standard A/Letter (U.
User Guide 3 Replacement items Item Part Number Maintenance Waste Tray (replacement) 436-0370-01 Maintenance Drawer (replacement) 436-0383-00 Rapid Release Guide 650-4153-00 Additional memory Features Part Numbers ■ Improved performance ■ Up to 256 Mbytes maximum ■ 64 Mbytes: ZMB64 ■ 128 Mbytes: ZMB128 The printer has two memory slots.
4 Phaser 850 Color Printer High-Capacity Paper Tray Assembly Features Part Numbers ■ Increased paper-printing capacity ■ Increased printing versatility and convenience ■ Up to two High-Capacity Paper Tray Assemblies can be used ■ U.
User Guide 5 PhaserShare® Network Card Features Part Number ■ Easy to install ■ Increases shareability ■ High-performance network connectivity Token Ring: ZNBTR.
6 Phaser 850 Color Printer The front panel ■ Provides access to printer settings (tray, print-quality mode, network settings, etc.). ■ Displays the printer’s operating status (Ready to Print, Printing). ■ Alerts you to replace consumables, load paper, and clear jams.
User Guide 7 Key 1. Error indicator 2. Power indicator 3. Printer model and current status 4. Display ■ Menu: Accesses printer setup menus ■ About My Printer: Displays current printer settings and information ■ Help: Accesses information and tools for solving printer problems ■ Printer Demo: Prints sample images and color charts 5.
8 Phaser 850 Color Printer Print quality modes *Approximate number of pages per minute; does not include image processing time. Based on prints with margins of .
User Guide 9 TekColor ™ color corrections Color corrections selectable from a printer driver or the front panel Description Automatic ■ Automatically applies the best color correction mode to each.
10 Phaser 850 Color Printer Paper tips ■ Print the Paper Tips Page from the printer’s front panel for a detailed list of paper types and sizes. ■ When you select a tray by location (Upper, Middle, Lower) from a printer driver, the printer feeds from that tray.
User Guide 11 Supported page sizes and print area The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. To print from a supported driver, select Print.
12 Phaser 850 Color Printer Caution Never use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope sizes. Envelopes must always be placed with the flap face-up. For better results, use light-weight, laser-quality envelopes.
User Guide 13 Manual-feed printing Supported media See page 1 for supplies ordering information. Paper ■ Sizes: ■ A/Letter ■ Executive ■ A4 ■ A5 ■ Bond or equivalent, 60 - 150 g/m 2 ; 16 - 40 lb. ■ Heavy papers 150 - 216 g/m 2 : for example, cover stock 216 g/m 2 or 80-lb.
14 Phaser 850 Color Printer Envelopes For better results, use light-weight, laser-quality envelopes. ■ #10 (U. S.) ■ #6 3/4 (U. S.) ■ Monarch (U. S.) ■ C5 ■ DL ■ Choukei 3 Gou ■ Choukei 4 Gou Using the manual-feed slot for single-sided printing To use the manual-feed slot for single-sided printing, follow these steps.
User Guide 15 3. Open the manual-feed slot. 4. Align the paper, transparency, or envelope, with the left side of the slot. For either Letter- or A4-size, adjust the guides on the right side of the slot.
16 Phaser 850 Color Printer Manual-feed speciality media overview 1. Letterhead or High-Resolution Photo See Loading letterhead paper for two-sided printing on page 34 and Printing on High Resolution Photo Paper on page 29 for more information. 2. Transparencies 3.
User Guide 17 1. Envelopes See Printing on envelopes on page 18 for more information. 2. Executive/A5 small papers Caution Never use envelopes with windows or metal clasps; they will damage the printer. Only use the recommended envelope sizes. Envelopes must always be placed with the flap face-up.
18 Phaser 850 Color Printer Printing on envelopes 1. In your application, create a document matching the measurements of the envelope (see page 11 for dimensions). 2. From your application, make these selections and send the job to the printer: ■ Set the orientation to Landscape.
User Guide 19 Guidelines for envelope printing ■ Use the recommended envelope sizes (see page 11 ) ■ For better results, use light-weight, laser-quality envelopes.
20 Phaser 850 Color Printer 6. Click the Envelope Options tab. 7. In the Envelope size drop-down list, select your envelope size. 8. Click OK. 9. In the Envelopes and Labels dialog box, click Print to open the Page Setup dialog box. 10. In the Page Setup dialog box, select all of the following Page Attributes: ■ Paper: select your envelope size.
User Guide 21 From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing: 1. From the File menu, select Page Setup. 2. Select the following Page Attributes: ■ Paper: select your envelope size.
22 Phaser 850 Color Printer Printing envelopes from Windows To print envelopes from Microsoft WORD for Windows, follow these steps: 1. From the Tools menu, select Envelopes and Labels. 2. In the Envelopes and Labels dialog box, click the Envelopes tab.
User Guide 23 Loading the Standard Paper/ Transparency Tray Supported media See page 1 for supplies ordering information. Paper ■ 200-sheet capacity ■ Bond or equivalent, 60 - 150 g/m 2 , 16 - 40 lb. ■ Heavy papers 150 - 176 g/m 2 , 40 - 65-lb.; for example, cover stock 176 g/m 2 or 65-lb.
24 Phaser 850 Color Printer Loading the tray 1. Use the tray’s maximum-capacity label to determine how much paper or transparency to load. 2. Load paper with the side to be printed face-up. ■ For single-sided printing, load letterhead paper with the top of the page at the front of the tray.
User Guide 25 Loading the High-Capacity Paper Tray Assembly Supported media See page 1 for supplies ordering information. Paper only ■ 500-sheet capacity ■ Bond or equivalent, 63 - 120 g/m 2 , 17 - 32 lb. ■ You can use up to two High-Capacity Paper Tray Assemblies with your printer.
26 Phaser 850 Color Printer 5. Insert the tray into the printer. 0389-19.
User Guide 27 Loading the optional High-Capacity Transparency/Label Tray Supported media See page 1 for supplies ordering information. Transparencies ■ 175-sheet capacity ■ Use only Phaser 850 printer transparencies ■ Set tray switch to Transparency.
28 Phaser 850 Color Printer Loading the tray 1. Use the tray’s maximum-capacity label to determine how much media to load. 2. Load media with the side to be printed face-up. 3. Place the media snugly against the inside left back wall of the tray. 4.
User Guide 29 Printing on High Resolution Photo Paper The Tektronix High Resolution Photo Paper is printable on one side only, and has a Tektronix logo on the reverse.
30 Phaser 850 Color Printer Printing on labels 1. Insert the label sheets into the appropriate tray: Standard Paper/Transparency tray: 50 sheets ■ Face-up ■ Set tray switch to Paper. High-Capacity Transparency/Label tray: 100 sheets ■ Face-up ■ Set tray switch to Label.
User Guide 31 2. If your application has a setting for labels, use it as a template. Otherwise, for margin settings, refer to the instructions included with the labels. 3. In the printer driver, make these selections: ■ Select the appropriate tray. ■ Turn off the two-sided printing option.
32 Phaser 850 Color Printer Automatic two-sided printing Automatically make two-sided prints using the paper trays or the manual-feed slot. In the Print dialog box, select the two-sided printing option and a binding preference (how the page turns).
User Guide 33 Binding preference PC Drivers Windows 95 Windows 98 ■ From the File menu, select Print. ■ Click Properties. ■ Click the Setup tab. ■ Select Print on 2 sides. ■ Check or uncheck Bind on top edge. Windows NT4 ■ Start/Settings/Printers.
34 Phaser 850 Color Printer Loading letterhead paper for two-sided printing To load letterhead paper for two-sided printing, follow these additional steps. Caution Do not place paper that was printed on one side back into the printer to print on the second side.
User Guide 35 2. In your printer driver, in the Print dialog box, select the tray by location: ■ Upper ■ Middle ■ Lower ■ Manual Feed Paper Note When the printer operates in automatic two-sided printing mode, the paper partially exits before printing the second side.
36 Phaser 850 Color Printer Adding ink Caution Use only Phaser 850 printer ColorStix® ink; the use of other ink may affect print quality and reliability.
User Guide 37 3. Place the appropriate color ink stick into the ink-loading bin that appears low. Do not force the ink sticks into the ink-loading bins. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Insert the ink stick’s narrow end first.
38 Phaser 850 Color Printer Emptying the waste tray When the front panel displays Empty Waste Tray, follow this procedure. See page 1 for supplies ordering information. Caution The printer’s interior may be hot. Do not reach into the printer while the maintenance drawer is removed.
User Guide 39 3. The waste tray may be hot; handle it carefully. Lift the waste tray, labeled as B, from the maintenance drawer. 4. Empty the waste tray by gently twisting the tray or tapping it on the sides of a waste container. Ink is non-toxic and can be discarded as normal office waste.
40 Phaser 850 Color Printer Replacing the Maintenance Kit The Maintenance Kit is a consumable that consists of the maintenance roller and counter. The kit is located in the Maintenance Drawer, labeled as A, behind the printer’s front cover. Detailed, illustrated instructions are included with each new Maintenance Kit.
User Guide 41 Caution The printer may be hot. Do not reach into the printer while the maintenance drawer is removed. Maintenance Kit.
42 Phaser 850 Color Printer Removing paper jams The front panel message indicates the jam location and information on how to clear the jam. Check the front panel for Troubleshooting Jams information. To prevent jams, use only the recommended papers, transparencies, and labels (see page 10 ), and clean the printer’s rollers if visibly dirty.
User Guide 43 Solution 2 If paper gets caught under the Rapid Release Guide, follow these steps. Caution Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge. 1. Open the exit cover. 2. Lift the blue paper guide.
44 Phaser 850 Color Printer 4. Remove the jammed paper. 5. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.
User Guide 45 Media Jam — Open front cover to clear 1. Open the front cover. 2. Using both hands, remove the jammed paper. 3. If there is any resistance to removing the jammed paper, turn the blue thumbwheel to help feed the paper. 4. Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams.
46 Phaser 850 Color Printer Media Jam — Retry manual feed 1. Using both hands, remove the jammed paper, transparency, or label sheet. 2. When prompted by the display message, reinsert the sheet using both hands. Make sure you insert the sheet properly, so it enters the printer straight and evenly.
User Guide 47 Media Jam — Remove media (or upper) tray to clear 1. Remove the paper tray (if your printer has more than one tray, pull out the upper tray).
48 Phaser 850 Color Printer Media Jam — Remove middle tray to clear Media Jam — Remove lower tray to clear 1. Remove the paper tray named in the front panel display.
User Guide 49 Troubleshooting print quality Light stripes or missing colors Clean the printhead with the printer’s front panel troubleshooting routine. 1. On the front panel, scroll to Menu. Press Select. 2. Scroll to Troubleshooting; press Select. 3.
50 Phaser 850 Color Printer 4. If the test print looks like example B in the illustration, go on to Step 5. 5. Scroll to Eliminate Light Stripes; press Select. 6. Check the test print that prints automatically, to confirm that the problem is corrected.
User Guide 51 Oil or ink smears Oil (drum fluid) on a print or ink smears on the front, back or edges of a page. Clean the printer’s internal paper path using the front panel troubleshooting routine. 1. Load the upper tray with sheets of clean, high-grade paper, preferably 120 g/m 2 ; 32-lb.
52 Phaser 850 Color Printer Ink streaks Ink streaks or marks on the top edge, front or back of a page. Clean the printer’s paper-exit path: ■ To clean the exit rollers, use a pre-soaked alcohol cloth. ■ To turn the rollers, use the blue thumbwheel.
User Guide 53 Clean the Rapid Release Guide: 1. Follow the steps in Solution 2 on page 43 to remove the Rapid Release Guide. 2. Gently wipe the clear plastic Rapid Release Guide with a pre-soaked alcohol cloth. 3. Reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.
54 Phaser 850 Color Printer Ink smears Ink smears on the bottom edge of a page. Clean the paper-feed rollers. 1. From the front panel, run the Remove Ink Smears routine; see page 51 for instructions. 2. If smears remain, open the front cover and remove the maintenance drawer.
User Guide 55 Moving the printer All moves Follow these guidelines when moving the printer within the office and preparing it for shipment: 1. The printer must be cool before moving it; otherwise, ink spills may damage the printer. Use this method: a.
56 Phaser 850 Color Printer Preparing the printer for shipment Caution Parts of the printer may be hot; to avoid personal injury, allow the printer to cool and use caution when handling it. ■ Always repack the printer properly to ensure its safe shipment; refer to the instructions on the printer’s CD-ROM or on the Tektronix web site.
User Guide 57 Getting help The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch "how to" videos.
58 Phaser 850 Color Printer Color Connection colorconnection.tektronix.com Color resource for tools and information to help you get the most out of your color printer: ■ Customized support and automatic driver update notification. ■ Color education with interactive tutorials and helpful hints.
User Guide 59 PhaserLink™ Software www.tek.com/Color_Printers/products/ phaserlink.html ■ View printer status using any web browser ■ Control printer settings ■ Link to online documentation vi.
60 Phaser 850 Color Printer Other online services Customer Support Centers Anonymous ftp server ftp.tek.com/Color_Printers/ Subscribe to email update notices www.
User Guide 61 Index A accessories ordering information 1 adding ink sticks 36 Automatic color correction 9 B Black and White color correction 9 C cart for printer, ordering information 4 cleaning for .
62 Phaser 850 Color Printer D DIC color correction 9 DP Feature Set, ordering information 4 E Eliminate Light Stripes brief procedure 49 Enhanced print quality mode 8 envelopes guidelines 19 printing .
User Guide 63 I IDE hard drive, ordering information 4 information resources 57 ink sticks loading 36 ordering information 1 J jams, paper brief procedure 42 L labels guidelines 31 ordering informatio.
64 Phaser 850 Color Printer memory, printer, ordering information 3 modes print quality 8 moving the printer 55 N None color correction 9 O online color resource 57 P paper jams (brief) 42 margins 11 .
User Guide 65 printer cart, ordering information 4 color corrections 9 feature set, ordering information 4 front panel 6 memory, ordering information 3 moving 55 print speed 8 quality modes 8 shipping.
66 Phaser 850 Color Printer transparencies ordering information 2 printing from standard tray 24 printing from Transparency/Label Tray 27 printing manual feed 14 sizes 11 transparency trays ordering i.
Printed on recycled paper 071-0643-00 ®.
Een belangrijk punt na aankoop van elk apparaat Tektronix 850 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Tektronix 850 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Tektronix 850 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Tektronix 850 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Tektronix 850 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Tektronix 850 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Tektronix 850 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Tektronix 850 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.