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User manual THG540 - V oice Over IP Cable Modem SA TELLITE TELECOM CABLE TERRESTRIAL.
Important Information i CAUTION Disconnect power before servicing. CAUTION This device is int ended for indoor operation only. Telephone ja cks Line 1 and Line 2 must not be conn ected to outsi de wiring.
Important Information ii Operating In formati on Operatin g Temperatu re: 0 ˚ - 40 ˚ C (32 ˚ - 104 ˚ F) Storage T empera ture: -3 0 ˚ to 65 ˚ C If yo u purch ased th is pr oduc t at a r etail o .
Table of Contents Illustrations contained in this docu ment are for representation only. iii Chapter 1: Connections and Setup ........................................................................................... 1 Intro duc tion ................
Table of Contents iv Connecti ng More Th an Two Com puters to th e Cable Modem ........................................... 22 Teleph one or Fax Connection .......................................................................................... 23 Acti vatin g the Cab le Mo dem .
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 1 Chap ter 1: C onn ection s an d Setu p Intr oducti on Voice over IP Cabl e Modem Featu res z P.
Chapter 1: Connections and Setup 2 Computer Requirements For the best possible perfor mance from your cable modem, your persona l compute r must meet the fo llowin g minim um system requir ements (not.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 3 Cable Modem Overview Front P anel The following illustrat ion shows the front panel of the EMT.
Chapter 1: Connections and Setup 4 THG540 Tel 2 Tel 1 Message Cable Activity Cable Link PC Link Internet Description OFF FLASH MTA DHCP FLASH OFF MTA SNMP/TFTP MTA initialization FLASH FLASH RSIP ON O.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this de vice Telephony (L INE1/LINE2.
Chapter 1: Connections and Setup 6 Wall M ount ing The num ber of the s crew: 2 pc s Direction for wa ll mounting: LED pa nel upward. Dimension for the scre w: TBD There are 4 slots on the un derside of the EMT A that can be used for wall mountin g. Note: When w a ll mou nting the unit, ensure that it is w ithin reach of the power ou tlet.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 7 Relati onshi p among th e Devices This illustrat ion shows a cable company that offe rs Euro-DOCSIS compliant voice/dat a services.
Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Loca l Cable Com pany You will need to contact your cable company to es tablish an inte rnet acco unt be fore you can use your modem.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 9 Please verify the following with the cable company The cabl e service to your hom e supports Euro -DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for D OCSIS usage).
Chapter 1: Connections and Setup 10 Connecting the Cable Mode m to a Single C ompute r This section o f the manua l explains how t o connect your cable modem to t he USB or Ethe rnet port on your co mputer and insta ll the necessary s oftware. Plea se refe r to Figure 1 to help you connect your cable modem for t he best possible connect ion.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 11 Importa nt Connectio n Informat ion The cable mode m supports Ethernet a nd USB connections simulta neously. USB Connection to One Computer No te: O nl y u se th e pow er su ppl y pr ov ide d wi th this u nit.
Chapter 1: Connections and Setup 12 1. Before you be gin, close all ope n applications an d dialog boxes as the y may inte rfere with your Voice o ver IP Cable M odem ins tallatio n. 2. Inser t the C D into the CD -ROM drive of your c ompu ter. A m enu of o ption s appear s.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 13 9. Connect o ne end o f the USB cab le incl uded with y our Voic e over IP Cabl e Modem to the USB port on your com puter. Conn ect the o ther end o f the USB c able to th e USB port o n the Vo ice over IP Cable Modem .
Chapter 1: Connections and Setup 14 Note: If Windo ws 2000 does not recognize the Voic e over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Pl u g-and -Play devices. Plea se contact your comp u ter’s customer service departm ent.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 15 9. The search should find t he driver for the “Thomson U SB CDC Device s”. To confirm that this is the cas e, clic k “Next” to con tinue and proceed to step 1 1.
Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If thes e files are not located on your hard drive, you may need to insert your W indows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove th e Voice over IP Cable Modem CD-ROM.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 17 Choose the “Au tomatic searc h for a better driver (R ecomm ended)” option, and click “Next.” No te: I f Wi ndow s Me d oes n ot re co gn ize th e Voi ce over IP Cable Modem ’s presence, i.
Chapter 1: Connections and Setup 18 sof tware a utom atica lly ( Recom mended )” op tion, and c lick “ Next.” Note: If Windo ws XP does not recognize the Voice over IP Cable Modem’s prese nce, i.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 19 9. The Voic e over IP Cab le Modem installa tion is now comple te. To vali date a pr oper installation, perfor m the following inst ructions: A.
Chapter 1: Connections and Setup 20 Below ar e importan t points to rem e mber befo re you connect the Voic e over IP Cable Modem : For Ethernet connections, go to page 21.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 21 Ethernet Connection to One Computer Make the co nnecti ons to th e mod em in the fo llowin g sequ ence: 1.
Chapter 1: Connections and Setup 22 Connecting More Than Two Computers to the Cable Modem If you need to c onnec t more th an two c omput ers or if you need to connec t two c omputers, but USB is not .
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 23 Telephone or Fa x Connection When proper ly connected, most tele phony device s can be used with t he cable mode m just as with c onventio nal tele phone serv ice.
Chapter 1: Connections and Setup 24 Activati ng th e Cable Modem After you install the c able m odem and tu rn it on for the fi rst tim e (and eac h tim e the m odem is reconnec ted to the power), it goes through several s teps befo re it can b e used.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 25 Chapter 2: Ad ditional In formation Frequen tly Asked Qu estions Q. Wha t if I d on’t su bscribe to ca ble TV? A. If cable TV is ava ilable in your area , data and voice service may be made availa ble with or witho ut ca ble TV servic e.
Chapter 2: Additional Information 26 General Tr oubleshootin g You can correct most problems you have with your pr oduct by consult ing the trouble shooting list that follows. I ca n’t a cces s the in ter net. z Check al l of the c onnecti ons to your cab le modem .
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 27 z Verify that the cable modem service is Euro -DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if th e use d frequencie s are betwee n 93-861MHz).
Chapter 2: Additional Information 28 Se rvic e I nf orm at io n If you purchase d or leased your cable modem dire ctly from your ca ble company, t hen warranty service fo r the cabl e modem may be pro vided thro ugh your cable pro vider or its au thoriz ed represen tative.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 29 Gloss ary 10BaseT – Unshielded, twisted pair cable with an RJ- 45 connector, used with Eth ernet LAN (Lo cal Area Network).
Chapter 2: Additional Information 30 NID - Network Interface D evice, the i nterconnec tion be tween the in ternal hou se teleph one wiring and a co nventio nal telep hone ser vice pr ovider’s equipm e nt. Th ese wiring c onnectio ns are normally housed in a sm all plastic box loc ated on an outer wal l of th e house.
© 2007 T homson Inc.- T rademark(s) ® Registered -Marca(s) Registada(s) Photos and features subject to change without notice . Illustration of product nish may vary from actual color. For e more information Thomson | 46, quai Alphonse Le Gallo | 92100 Boulogne-Billancourt | France T el.
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