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Toshiba Personal Computer Satellite A350 Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL].
ii [CONFIDENTIAL] Satellite A350 Series Maintenance Manual Copyright © 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein.
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite A 350 , referred to as the A355 Series in this manual.
iv [CONFIDENTIAL] Satellite A350 Series Maintenance Manual The manual is divided into the following parts: Chapter 1 Hardware Overview describes the A355 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] v Some operations require you to simultaneously use two or m ore keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same tim e press Pause (Break) .
vi [CONFIDENTIAL] Satellite A350 Series Maintenance Manual Table of Contents Chapter 1 Hardware Overview 1.1 Features ............................................................................. Error! Bookmark not defined. 1.2 2.5-inch HDD .........
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] vii 2.18 HDD Troubleshooting ...................................................................................................... 4 6 2.19 CRT Port Failure Troubleshooting .....................
viii [CONFIDENTIAL] Satellite A350 Series Maintenance Manual 3.17 Button Test…………..……………………….………….……………….….….………. 25 3.18 Front edge Logo Check ...................................................
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] ix Installing the ODD Bay Module ........................................ Error! Bookmark not defined. Disassembling the ODD Drive ........................................... Error! Bookmark not defined.
x [CONFIDENTIAL] Satellite A350 Series Maintenance Manual Installing the VGA Board and VGA Thermal Module ..... Error! Bookmark not defined. 4.18 CPU and Thermal Module ................................................ Error! Bookmark not defined. Removing CPU and Thermal Module .
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] xi Figures Figure 4.1 Removing the Battery Pack ................................... Error! Bookmark not defined. Figure 4.2 Removing the main HDD door .............................. Error! Bookmark not defined.
xii [CONFIDENTIAL] Satellite A350 Series Maintenance Manual Figure 4.28 Removing the VGA Board .................................... Error! Bookmark not defined. Figure 4.29 Removing the spring screws .................................. Error! Bookmark not defined.
Satellite A350 Series Maintenance Manual [CONFIDENTIAL] xiii Appendices Appendix A Handling the LCD Module ................................................................................. A-1 Appendix B Board Layout ..................................
Chapter 1 Hardware Overview.
1 Hardware Overview Satellite A350 Maintenance Manual 1-ii Chapter 1 Contents 1.1 Features .................................................................................................................. 1-1 1.2 2.5-inch HDD ........................
1 Hardware Overview Satellite A350 Maintenance Manual 1-iii Figures Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-7 Figure 1-2 SATA HDD ...................................................
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Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-1 1.1 Features The Toshiba Satellite A350/A350D is a full size notebook PC based on the Dual Core Processor, providing high-speed processing capabilities and advanced features.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-2 y 12.7mm height DVD Super Multi drive supporting ±R Double Layer y 12.7mm height DVD Super Multi drive supporting ± R Double Layer w/ Labelflash Display (BTO) The LCD displays available come with one of following types: y 16.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-3 eSATA It’s called external SATA or eSATA, end user can now utilize shielded cable lengths up to 2 meters outside the PC to take advantage of the benefits the SATA interface brings to storage.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-4 Headphones/S/PDIF/Line out Jack This jack connects digital speakers or a stereo headphone (16 ohm minim um). When connected to a digital speaker or headphones, the internal speaker is automatically disabled.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-5 3G WLAN module is a PCI Express Mini Card Mobile Broadband Module for UMTS and GSM which enables notebook computer users to have mobile access to the internet or corporate network with flexibility and high speed.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-6 Finger Print (BTO) The computer has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Figure 1-1A ID Parts Description Placement Part A Satellite A350 Maintenance Manual 1-7.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-8.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-9 The system unit of the computer consists of the following com ponents: Processor (BTO) The computer is equipped with one of the following Intel ® processors.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-10 Graphics Controller Intel® GM45/GL40 as integrated graphics solution Followi.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview 1.2 2.5-inch HDD The computer contains an extremely low-prof ile and lightweight, high-performance HDD. The HDD incorporates 9.5 mm / 12.5 m m height magnetic disk and m ini-Winchester type magnetic heads.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-12 Item Specifications Capacity (GB) 400 GB 500 GB 500 GB Rotational Speed (RPM) 4200 RPM 4200 RPM 5400 RPM Height 12.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview 1.3 DVD Super Multi (+-R Double Layer) The DVD Super Multi drive accepts 12-cm (4.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-14 1.4 Power Supply The power supply unit provides constant voltage 19V for the system board and performs the following functions: 1. Power input monitor y Checks whether the AC adapter (DC power supply) is connected to the computer.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-15 6. Output monitor y Monitors the voltage output to the system block (load/logic circuit side). y Monitors the voltage, over voltage, input/output current of the battery pack.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 1-16 1.5 Batteries The computer has the following two types of batteries: Main Battery Pack Real Time Clock (RTC) Battery 1.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350 Maintenance Manual 1-17 NOTE: The time required for normal charge depends on the power consumption by the system. Using the fluorescent lamp and frequently accessing the disk consume much power and lengthen the charge time.
Chapter 2 Troubleshooting Procedures 2.
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2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 1 Chapter 2 Contents 2.1 Troubleshooting Introduction ........................................................................................... 3 2.2 Troubleshooting Flowchar …………………………………………………………….
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 2 Figures Figure 2-1 Troubl eshooting Flowchart(2/1) ……………………………………………..5 Figure 2-1 Tr oubleshooting Flowchart(2/2)…………………………………………….
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 3 Tables Table 2-1 Battery LED ........................................................................................................10 Table 2-2 DC-IN LED .
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 4 2.2 Troubleshooting Flowchar t If you know the location of the ma lfunction, turn directly to the appropriate section of this chapter.
2 Troubleshooting Procedures STA R T C onne ct t h e A C ada pt er t o t he D C - I N sock et Is th e D C -IN L E D o n ? Is th e B a tt e ry L E D o n ? T u rn th e P o w e r sw itch o n Is th e P o .
2 Troubleshooting Procedures A Does typed characters appear correctly? Insert the diagnostics disk into the FDD. Then run the diagnost ics test program .
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 7 If the diagnostics program cannot detect an erro r, the problem may be intermittent. The test program should be executed several times to isol ate the problem.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 8 Other problems that are not covered by the di agnostics program may be discovered by a user. 1. If an error is detected when using an ex ternal USB device, perform the External USB Devices Troubleshooting pr ocedures in Section 2.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting ST AR T Are the D C - IN and B att er y L E D s lit? Can you tur n the com puter o n? A r e th e inte rn a l p o w er connecti ons secure?.
2 Troubleshooting Procedures as instructed. The flowchart in Figure 2-2 give s a summary of the proc ess. The procedures described in this section are: Procedure 1: Power status check Procedure 2: Ada.
2 Troubleshooting Procedures AC-IN LED Power supply status Solid on AC power exists (LED is solid Blue). Off No AC po wer exists. Table 2-2 DC-IN LED To check the power supply status, install a ba ttery pack and connect an A C adaptor to the DC-IN port on the computer and to a power supply.
2 Troubleshooting Procedures Procedure 3 Pow er supply connection check The power supply wiring diagram is shown below: AC adaptor Sys t em boar d B a tte ry A C adaptor cord AC p o we r c o r d Any of the connectors may be disconnected. Perform Check 1.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 13 Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power .
2 Troubleshooting Procedures 2.4 Display Troubleshooting P er f orm exter nal dis p l ay check ( P r ocedur e 1) STA R T D o es t he ex t er nal di s pl ay f unct i on ok? Per f or m di agnos t i c ch.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 15 Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1 External display check Connect an external display to the compute r’s external monitor port, and then boot the computer.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 16 Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged.
2 Troubleshooting Procedures 2.5 Keyboar d Troubleshooting Per for m ext er nal keyboar d che ck ( P r ocedur e 1) STA RT D oes t h e ext ernal keyboa r d func t i on ok? Per f or m di agnos t i c c h.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 18 To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-4 outlines the p rocess. St art with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures 2.6 External USB Devices Troubleshooting R epl ace syst em board ( P r oced ur e 2 ) EN D O rig in a l U S B devi ce i s f aul t y P erfo rm e x tern al d ev ice an d con .
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 20 To determine if the computer’s extern al USB devices are functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as instructed.
2 Troubleshooting Procedures 2.7 Touch Pad Troubleshooting START END TouchPad connection check (Procedure 1) TouchPad replacement check (Procedure 2) Replace system board Figure 2-7 Touch Pad troubles.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 22 To determine if the computer’s built-in T ouch Pad is functioning properly, perform the following procedures. Figure 2-7 outlines the proce ss. Start with Procedure 1 and continue as instructed.
2 Troubleshooting Procedures 2.8 UWB Troubleshooting Per for m U W B A nt enna conn ect i on check ( P r ocedur e 1) STA R T D oes repl acem ent U W B A nt enna f unct i on prope r l y? P e rfo r m U .
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 24 Figure 2-7 UWB troubleshooting process To determine if the computer’s UW B is functioning properly, perform the following procedures. Figure 2-7 outlines the p rocess.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 25 Check 2 Try connecting a different UWB Modu le to the computer. If th e replacement UWB Module works, the original Module may be damaged. If the replacem ent Module does not work the system board may be damaged.
2 Troubleshooting Procedures 2.9 Speaker Troubleshooting START Do al l sour ces ha ve sam e problem? END Per form ea rpho ne te st (Procedure 2 ) Do earphones function correctly ? Perform connection c.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 27 Figure 2-8 Speaker troubleshooting process To determine if the computer’s built-in speakers are function i ng properly, perform the following procedures.
2 Troubleshooting Procedures 2.10 Optical drive troubleshooting START Audio CD fu nctions ok? END Perform softw are check (Procedure 3) Perform diagnostic test (Procedure 4) Perfo rm connection and re.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 29 This section describes how to determ ine if the computer’s internal optic al drive is functioning properly.
2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 30 Procedure 5 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be dam aged.
31 2 Troubleshooting Procedures 2.11 Modem Troubleshooting START Computer unable to detect telephone signal? END Perform connection check (Procedure 2) Perform replacement check (Procedure 3) Perform .
32 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 32 This section describes how to determine if the computer' s modem is functioning properly. Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
33 2 Troubleshooting Procedures 2.12 Express card Troubleshooting START D o er r or s oc cur dur i ng E x p ress ca rd test ? Per f or m Expre ss car d socke t r eplacem en t ch eck ( Pr oce dur e 2) R epl ace syst em b oa r d END Expre ss car d uni t is n o t f a u lty .
34 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 34 This section describes how to determ ine if th e Express card player is functioning properly. The process is summarized in Figure 2-11. Perf orm the steps below starting with Procedure 1 and continuing with the othe r procedures as required.
35 2 Troubleshooting Procedures 2.13 IEEE 1394 Troubleshooting STA RT Pe r f o r m IEEE 1394 devi ce check (Proc edure 1) I s I EEE 1394 t r ansmiss i on ok? Perf orm diagnos ti c chec k (Proc edure 2.
36 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 36 Figure 2-12 IEEE 1394 troubleshooting process To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures.
37 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 37 Check 4 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4.
38 2 Troubleshooting Procedures 2.14 Wireless LAN Troubleshooting STAR T P erfo rm dia gn o stic test (P ro ced u re 1 ) W as a w irel ess LA N p r ob lem delected? P erf o rm con nector and repl acem en t check (P ro ced u re 2 ) R eplace w ireless LA N antenn a/unit R eplace system bo ard END Ye s W ir eless LA N syst em is n o t fau lty.
39 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 39 Figure 2-13 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
40 2 Troubleshooting Procedures 2.15 Camera Troubleshooting Figure 2-14 Camera troubleshooting process Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 40.
41 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 41 The Camera board or system board may be the reason of a Cam era fault. Either of these two components may be damaged. To determine if the com puter’s Camera is functioning properly, perform the following procedures.
42 2 Troubleshooting Procedures 2.16 Bluetooth Troubleshooting Figure 2-15 Bluetooth troubleshooting process Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 42.
43 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 43 The Bluetooth antenna wire, Bluetooth m odule or system board may be the reason of a Bluetooth fault. Any of these compone nts may be damaged. To determine if the computer’s Bluetooth is func tioning properly, perform the foll owing procedures.
44 2 Troubleshooting Procedures 2.17 Bridge Media assemble Troubleshooting START Do errors occur duri ng Bridge Media assemble test? Perform B ridge M edia assem ble socket replacement check (Procedure 2) Replace system board END Bridge Media assemble un it is not faulty.
45 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 45 This section describes how to determine if the Bridge media assem ble Card player is functioning properly. The process is summarized in Figure 2-16.
46 2 Troubleshooting Procedures 2.18 HDD Troubleshooting Figure 2-17 HDD troubleshooting process Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 46.
47 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 47 The HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the comput er’s HDD is functioning properly, perform the following procedures.
48 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 48 2.19 CRT Troubleshooting P e r f or m C R T c onnec t i on ch eck ( P r oc e dur e 1) ST A R T D .
49 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 49 To determine if the computer’s CRT port is functioning properly, perform the following procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as instructed.
50 2 Troubleshooting Procedures 2.20 HDMI Troubleshooting Per for m H D M I connec t i on check ( P r ocedur e 1) STA R T D oes r epl acem ent H D M I cabl e f unct i on pr oper l y? P erfo r m H D M .
51 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 51 To determine if the computer’s HDMI port is functioning properly, perform the following procedures. Figure 2-19 outlines the process. Start with Procedure 1 and continue as instructed.
52 2 Troubleshooting Procedures 2.21 SPDIF troubleshooting Figure 2-20 SPDIF troubleshooting process The system board may be the reason of a SPDIF fault.
53 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 53 following procedures. Figure 2-20 outlines the p rocess.
54 2 Troubleshooting Procedures 2.22 MIC Troubleshooting Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 54.
55 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 55 Figure 2.21. MIC troubleshooting process The MIC line or system board may be the re ason of a MIC fault. Either of these two components may be damaged.
56 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 56 2.23 Finger printer troubleshooting.
57 2 Troubleshooting Procedures Figure 2-22 Finger printer troubleshooting process Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 57.
58 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 58 The Finger printer board or system board may be the reason of a finger prin ter fault. Either of these two components may be damaged. To determine if the com puter’s Finger printer is functioning properly, perform the following proc edures.
59 2 Troubleshooting Procedures 2.24 FM tuner Failure Troubleshooting Per f or m F M T une r A nt enna conne ct i on chec k ( P r oce du r e 1 ) STA R T D o es r ep l ac em ent FM T uner A nt enna f u.
60 2 Troubleshooting Procedures A R eplace syst em b oard EN D D oes r epl acem en t F M T u ner B oar d f unct i on pr ope r l y? Ye s R ep l ace F M tu n e r b o a rd No To determine if the computer’s FM tuner por t is functioning properly, perform the following procedures.
61 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 61 Procedure 1: FM Tuner Antenna connection check Procedure 2: FM Tuner SG setting check Procedure 3: FM Tuner board connection check Procedure 1 FM tuner Antenna connection check The FM Tuner Antenna may be damaged or the connections may be loose.
62 2 Troubleshooting Procedures 2.25 E-SATA Troubleshooting START Perform E-SA T A device check (Pro ced ure 1) I s E- SATA t r an s mis s i on ok ? Pe rform d iagn ostic che ck (Pro ced ure 2) W as a.
63 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 63 Figure 2-24 E-SATA troubleshooting process To determine if the computer’s E-SATA sy stem is functioning properly, perform the following procedures.
64 2 Troubleshooting Procedures Check 4 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4. 2.26 Felica Troubleshooting START END Felica connection che.
65 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 65 To determine if the computer’s built-in Feli ca is functioning properly, perform the following procedures. Figure 2-25 outlines the process. Start with Procedure 1 and continue as instructed.
66 2 Troubleshooting Procedures 2.27 Sensor Button Troubleshooting START END Sensor button connection check (Procedure 1) Logic Upper replacement check (Procedure 2) Replace system board Figure 2-26 S.
67 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 67 Procedure 1 Sensor button connection check The Sensor button is connected via the Sensor button FFC to the system board. Make sure the Sensor button FFC cable is firmly connected to the Sensor button and system board.
68 2 Troubleshooting Procedures 2.28 LED troubleshooting STA R T EN D R epl ace syst em bo ar d Figure 2-27 LED troubleshooting process To determine if the computer’s built-in LED is functioning properly, perform the following procedures. Figure 2-27 outlines the process.
69 2 Troubleshooting Procedures 2.29 Thermal Module troubleshooting START END CPU replacement check (Procedure 1) Thermal module replacement check (Procedure 2) Replace system board Figure 2-28 Thermal Module troubleshooting process To determine if the computer’s built-in Ther m al Module is functioning properly, perform the following procedures.
70 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 70 Procedure 3: System board replacement check Procedure 1 CPU replacement check Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks.
71 2 Troubleshooting Procedures 2.30 TV-out troubleshooting P e rfo rm T V c a b l e c onnec t i on c hec k ( P r oc e dur e 1) ST A R T D o es r ep l acem en t TV c a b l e f unc t i on pr oper l y? .
72 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 72 To determine if the computer’s TV port is functioning properly, perform the following procedures. Figure 2-29 outlines the process. Start with Procedure 1 and continue as instructed.
73 2 Troubleshooting Procedures 2.31 LAN troubleshooting P er f or m L A N c abl e co n n ect i o n ch eck ( P r oc e dur e 1) ST A R T D o es r ep l acem en t L AN c a b l e f unc t i on pr ope r l y.
74 2 Troubleshooting Procedures Satellite A350, SATEGO A350, EQUI UM A350 Series Maintenance Manual 74 To determine if the computer’s built-in L AN is functioning properly, perform the following procedures. Figure 2-30 outlines the process. Start with Procedure 1 and continue as instructed.
3. Tests and Diagnostics 1 Chapter 3 Tests and Diagnostics.
3. Tests and Diagnostics 2 Contents 3.1 The Diagnostic Test ........................................................................................................ .......... 4 3.2 Executing the Diagnostic Test........................................
3. Tests and Diagnostics 3 ........................................................................................................................................... 28 3.19 1 st HDD Test ..............................................................
3. Tests and Diagnostics 4 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Los Angeles 10/10G T&D version 1.0) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes.
3. Tests and Diagnostics 5 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the DOS boot files.
3. Tests and Diagnostics 6 The below display will show up at the beginning of T&D program If the test result passes, the following display will show up:.
3. Tests and Diagnostics 7 If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “ Y ” key pressed.
3. Tests and Diagnostics 8 And then it will check if it’s necessary to leave this program. Program will quit when “ Y ” key pressed and it will go back main menu f or next test if “ N ” key pressed.
3.3 Display configuration 3 Tests and Diagnostics 9 3.3 Display Configuration This Item will show the unit configuration. It includes: CPU (CPU type; Cache ; CPU speed ;CPU FSB) DDRAM SIZE Panel ID HDD1 type & capacity (Vendor ID. M odel .
3. Tests and Diagnostics 10 3.4 Beep sound Test The beep sound test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE : Remember to tune up the volume as “ Maximum ” before this test starts.
3 Tests and Diagnostics 11 3.5 Fan ON/OFF Test The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test: The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not.
3. Tests and Diagnostics 12 3.6 Main Battery Charge Test NOTE : The AC adaptor ( 75W, 19V/ 90W, 19V/ 120W,19V ) should be connected to successfully run this test.
3. Tests and Diagnostics 13 The screen should display as below, if the charge function is OK, will show:. If the charge function is NG, the screen will display as: 3. 7 FDD Test NOTE : Before running the FDD test, prepare a formatted work diskette (1.
3 Tests and Diagnostics 14 The subtests run automatically. NOTE : Press “ Esc ” key can skip the current subtest. The screen should display as below, indicating whether the subtests pass or fail when finished.
3. Tests and Diagnostics 15 3.8 Memory test This test will check if the computer’s DDR RAM Vendor, frequency and size is correct in every slot. 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.
3 Tests and Diagnostics 16 pressed, the corresponding key on the screen changes to black as shown below. It will indicate whether the sub test is passed or failed after the question.
3. Tests and Diagnostics 17 NOTE: The “ Fn ” key cannot be tested in the keyboard test. To determine whether the “ Fn ” key is working correctly, press “ Fn+F6 ” or “ Fn + F7 ” keys to check if LCD display brightness change gradually. 3.
3. Tests and Diagnostics 18 the “OK” column will end this test. It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button.
3. Tests and Diagnostics 19 3.12 Magnetic Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2. Open the LCD.
3. Tests and Diagnostics 20 2>. If the Lid switch test pass, it will show below display:.
3. Tests and Diagnostics 21 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen: IO Base – Port: 4000H IRQ – BH, it’s “IRQ 5”.
3. Tests and Diagnostics 22 Bus ID – it’s “E”. The LAN test includes three subtests of the: 1. Speed1000 2. Speed100 3. Speed10 The subtests run automatically. The screen should display as below, indicating whether the subtests pass or fail when finished.
3. Tests and Diagnostics 23 If an error is detected and a test fails, the following message displays:.
3. Tests and Diagnostics 24 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by com paring the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished.
3. Tests and Diagnostics 25 3.15 Read 1394 GUID This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins.
3. Tests and Diagnostics 26 3.16 Speaker EQ(Equalizer Quality factor) Ty pe Check&Re-Write This test will check if the computer’s EEPROM EQ type is correct. The EQ Type test includes two subtests of the: 1. Read EQ Type from EEPROM 2. Re-Write EQ Type to EEPROM NOTE : To execute this test, you must select speaker type (Harman or No brand).
3. Tests and Diagnostics 27 Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press ESC to quit the test. 3.18 HDCP Key Check This test will check HDCP key has been written into your computer successful or not.
3. Tests and Diagnostics 28 If the picture shows as below, it means he HDCPKEY function is NG.
3. Tests and Diagnostics 29 3.19 1 st HDD Test The HDD test allows the user to verify the 1 st HDD ok or not. First, please select HDD test method, Screen would display as below: After you select the .
3. Tests and Diagnostics 30 If input password is wrong, the screen would display as below: The screen will display as below picture to show the subtest is passed or failed when finished: If it is show.
3. Tests and Diagnostics 31 If the picture shows as below, it means he HDD function is NG.
3. Tests and Diagnostics 32 3.20 2 nd HDD Test The HDD test allows the user to verify the 2 nd HDD ok or not. Please select HDD test method, Choice HDD test method, Screen would display as below:.
3. Tests and Diagnostics 33 After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below: If input password is wrong, the screen wou.
3. Tests and Diagnostics 34 The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK If the pictu.
3. Tests and Diagnostics 35 3.21 Read DMI Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM string and UUID , If you want to double check the DMI data, please se.
3. Tests and Diagnostics 36 3.22 Write DMI When you want to write DMI data, please select which data you want to write, the figure below will be displayed: 1.
3. Tests and Diagnostics 37 After write OK, you should reboot the system that can make the setting effective, or you can write next data before reboot system, the figure below will displayed:.
3. Tests and Diagnostics 38 NOTE : should input correct DMI data, and should reboot the system that can make the setting effective..
3. Tests and Diagnostics 39 3.23 Front Edge Logo Because this Model have Front Edge Logo, must se t the Front Edge Logo if the unit has this logo, if you select this item, the figure below will be displayed: Please check the units whether have the Front Edge Logo: If have the logo, please key 1 to set the Front Edge Logo.
3. Tests and Diagnostics 40 Notice: Check logo LED on/off function. 1. If we select “2” to disable the Front Edge logo function by program, there haven’t the item of Front Edge Logo in BIOS Menu, the picture likes below.
Chapter 4 Replacement Procedures.
4 Replacement Procedures Satellite A350 Maintenance Manual 4-ii Chapter 4 Contents 4.1 General ................................................................................................................... 4-1 Safety Precautions .................
4 Replacement Procedures Satellite A350 Maintenance Manual 4-iii Installing the keyboard Cover and Keyboard............................................... 4-25 4.9 Logic Upper Assembly...................................................................
4 Replacement Procedures Satellite A350 Maintenance Manual 4-iv Installing the Display Assembly .................................................................. 4-49 4.20 LCD Bezel Assembly ...........................................................
4 Replacement Procedures Satellite A350 Maintenance Manual 4-v Figures Figure 4.1 Removing the Battery Pack ................................................................................. 4-8 Figure 4.2 Removing the main HDD door ...................
4 Replacement Procedures Satellite A350 Maintenance Manual 4-vi Figure 4.31 Removing the Thermal Module spring screws .................................................. 4-44 Figure 4.32 Removing the CPU ................................................
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.1 General This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs). Some replacement procedures m ay not require you to remove all the surrounding FRUs to replace only one FRU.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-2 Safety Precautions Before you begin disassembly read the following safety precautions carefully. Be sure to follow them while you are working.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-3 CAUTION: 1. Before replacing a component, make sure that the replacement component meets the required specifications. To avoid laptop failures, never use components that do not meet the specifications.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-4 Before You Begin Before you begin to disassemble the laptop, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-5 Disassembly Procedures The cable connectors come in these two basic types: Pressu.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-6 Tools and Equipment For your safety and that of other people in the working environment, it is strongly recomm ended that you use electrostatic discharge (ESD) equipment.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-7 Colors of Screw Shanks For easy identification of the correct screws, the screw shank.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.2 Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4.1. CAUTION: When handling the battery packs, use care not to short circuit the terminals.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-9 Installing the Battery Pack Install the battery pack according to the following procedures. CAUTION: The battery packs contain a lithium ion battery, which can explode due to improper replacement, use, handling, or disposal.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.3 HDD Removing the HDD CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either corrupt the data in the drive or damage the drive. There are two HDD equipped in the laptop.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the HDD pack by pulling on the tab attached to the pack. NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or replace the HDD pack only if it fails.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. M2.5X4 ＊ 2 Figure 4 . 4 Removing the 2 nd HDD door 7. Place the HDD pack on a flat surface such as a desk. 8. To separate the plate from the HDD, remove four M3x3 screws and separate the two HDD brackets from left and right side.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-13 Installing the HDD Install the HDD according to the following procedures. CAUTION: To avoid damage, always hold the HDD only by its sides.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.4 Memory Removing the Optional Memory Remove the optional mem ory according to the following procedures and Figure 4.6 after checking that the laptop is turned off. CAUTION: Remove the optional memory after turning off the laptop.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4. Spread out the two memory lock latches so that the m emory pops up. Figure 4 . 7 Removing the RAM from connector 5. Pull the memory up and out at an angle, using care to avoid touching the connectors.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-16 Installing the Optional Memory Install the optional memory according to the following procedures after checking that the laptop is turned off.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.5 WLAN Card Removing the WLAN Card Remove the WLAN card according to the following procedures and Figure 4.8. 1. Detach the two antennas on the WLAN card. 2. Remove two M2.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.6 Modem Card / FM Tuner Removing the Modem Card Remove the modem card according to the following procedures and Figure 4.9. 1. Remove two M2.5x3 screws that secure the modem card.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 10 Removing the FM Tuner Installing the Modem Card Install the modem card according to the following procedures. 1. Attach the cable to the back of the modem card.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.7 ODD Removing the ODD Bay Module NOTE: The installation and removal procedures are the same for all the modules that can be installed in the ODD bay. See the appropriate sections for the disassembly procedures of specific modules.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-21 Installing the ODD Bay Module Install the ODD bay module according to the following procedures. 1. Place the ODD bay module in the correct position and slide it in.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Disassembling the ODD Drive NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or replace the ODD drive only if it fails. Disassemble the ODD drive according to the following procedures and Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.8 Keyboard Cover and Key board Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figure 4.13, 4.14, 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Remove two M2.0x3 screws. Figure 4 . 14 Removing screws from the keyboard 4. Lift the keyboard up and detach the cable on the back of the keyboard from the motherboard. Figure 4 .
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-25 Installing the keyboard Cover and Keyboard Install the keyboard cover and keyboard according to the following procedures.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.9 Logic Upper Assembly Removing the Logic Upper Assembly Remove the logic upper assembly according to the following procedures and Figure 4.16, 4.17 and 4.18. 1. Turn the laptop upside down and remove the following 19 screws: − Sixteen M2.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Turn to the front and remove five 2.5x10 screws. M2.5X10 ＊ 5 Figure 4 .
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Detach one Power board FFC, one Control Panel FFC, two Speaker cables, one Fingerprinter FFC, one LED Board cable and one TouchPad cable as shown in Figure 4.18. Figure 4 .
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.10 Power Board Removing the Power Board Remove the power board according to the following procedures and Figure 4.19. 1. Remove one M2.5x4 screw from the power board. 2. Separate the power board from the logic upper assembly.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.11 Speakers Removing the Speakers Remove the Speakers according to the following procedures and Figure 4.20. 1. Press speaker and then remove four M2 × 6 screws from the left and right speaker.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-31 2. Press speakers and secure the speakers with four M2X6 screws.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.12 Touch Pad Bracket, LED board and Finger Printer Board Removing the Touch Pad Bracket, LED board and Finger Printer Board Remove the touch pad bracket, LED board and finger printer board according to the following procedures and Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the touch pad bracket. 3. Remove the LED board from the logic upper assem bly. 4. Pull the finger printer board up to remove it from the logic upper assem bly. Figure 4 .
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-34 Installing the Touch Pad Bracket, LED board and Finger Printer Board Install the touch pad bracket, LED board and Finger Printer board according to the following procedures.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.13 Thermal Fan Removing the Thermal Fan Remove the thermal fan according to the following procedures and Figure 4.23. 1. Detach the cable from the motherboard. 2. Remove two M2.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.14 Motherboard Removing the Motherboard Remove the motherboard according to the following procedures and Figure 4.24. 1. Remove one M2.5x4 screw, seven cables and one DC-in jack from the logic lower assem bly as indicated by arrows in Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Put the DC-in jack into the socket and put the DC cables according to the figure 4.25. Figure 4 . 25 Installing the DC-in jack 3. Secure one M2.5x4 screw. 4. Attach seven cables to the motherboard as indicated by arrows in Figure 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.15 UWB Module Removing the UWB module Remove the UWB m odule according to the following procedures and Figure 4.26. 1. Remove two M2.5x3 screws from the UW B module. 2. Remove the UWB m odule from the motherboard.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.16 Robson Module Removing the Robson module Remove the Robson module according to the following procedures and Figure 4.27. 1. Remove two M2.5x3 screws from the Robson m odule.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350 Maintenance Manual 4-40 4.17 VGA Board and VGA Thermal Module (Optional) Removing the VGA Board and VGA Thermal Module Remove the VGA board and thermal m odule according to the following procedures and Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 28 Removing the VGA Board 3. Remove four spring screws on the VGA board to remove the VGA therm al module.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the VGA Board and VGA Thermal Module Install the VGA board and thermal Module according to the following procedures. 1. Reapply Shinetsu 7762 grease on the VGA thermal module as shown in Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-43 4.18 CPU and Thermal Module Removing CPU and Thermal Module Remove the CPU and the CPU thermal m odule according to the following procedures and Figure 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 31 Removing the Thermal Module spring screws CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 32 Removing the CPU 4. Remove the CPU. Satellite A350 Maintenance Manual 4-45.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing CPU and Thermal Module Install the CPU and Thermal Module according to the following procedures. 1. Check the cam is in the unlock position. 2. Seat the CPU on the socket, using care not to damage the pins.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-47 6. Secure it with four spring screws according to the number sequence sealed on the thermal module.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.19 Display Assembly Removing the Display Assembly CAUTION: Use care to avoid the antenna cable being caught between the display assembly and the laptop. Remove the display assembly according to the following procedures and Figure 4.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove four M2.5x4 screws securing the display assembly to the laptop. Figure 4 . 35 Removing the display assembly 3. Remove the display assembly. Installing the Display Assembly Install the display assembly according to the following procedures.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.20 LCD Bezel Assembly Removing the LCD Bezel Assembly Remove the LCD bezel assembly according to the following procedures and Figure 4.36. 1. Remove four rubber seals from the LCD bezel assem bly.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.21 LCD Module and Inverter Board Removing the LCD Module and Inverter Board Remove the LCD module and the inverter board according to the following procedures and Figure 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 38 Removing the LCD Module from the LCD cover assembly Satellite A350 Maintenance Manual 4-52.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4. Remove six M2x3 screws that secure the LCD hinge assembly to the LCD panel and then remove the LCD hinge assembly. Figure 4 . 39 Removing the LCD Hinge Assembly 5. Turn the LCD module over and place it face down on a protective surface, such as a foam pad.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 40 Removing the LCD module NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD module. Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or regulations.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-55 Installing the LCD Module and Inverter Board Install the inverter board according to the following procedures. 1. Turn the LCD module cover and place it face down on a protective surface such as a foam pad.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.22 CMOS Board and MIC Removing the CMOS Board and MIC Remove the CMOS Board and MIC according to the following procedures and Figure 4.41. 1. Disconnect the CMOS cable from the CMOS module connector and rem ove the CMOS board.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.23 Hinge Saddle Removing the Hinge Saddle Remove the hinge saddle according to the following procedures and Figure 4.42. 3. Remove two M2.5x6 screws that secure the hinge saddles to the logic lower assembly.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.24 CRT Board Removing the CRT Board Remove the CRT board according to the following procedures and Figure 4.43 and 4.44. 1. Remove the CRT board from the logic lower assem bly.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-59 Installing the CRT Board Install the CRT board according to the following procedures. 1. Secure the CRT bracket to the CRT board with two M2.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.25 USB Board Removing the USB Board Remove the USB board according to the following procedures and Figure 4.45. 1. Remove one M2.5x4 screw that secures the USB board to the logic lower assembly.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.26 FM Jack Removing the FM Jack Remove the FM jack according to the following procedures and Figure 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.27 Bluetooth Card Removing the Bluetooth card Remove the Bluetooth card according to the following procedures and Figure 4.47. 1. Remove the Bluetooth cable from the Bluetooth card.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350 Maintenance Manual 4-63 Installing the Bluetooth card Install the Bluetooth card according to the following procedures. 1. Seat the card in the correct position on the logic lower assembly.
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly.
3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface.
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle grounding device when handling the module.
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
10. If you transport the module, do not use packing material that contains epoxy resin (am ine) or silicon glue (alcohol or oxime). These materials can release gas that can dam age the panel’s polarization.
Appendix B Appendix B Board Layout B.1 System Board T op View Figure B-1 System Board Layout (Top) Los Angeles 10/10G Maintenance Manual [CONFIDENTIAL] B- 1.
B.2 System Board Bottom V iew Figure B-2 System Board Layout (Bottom) B-2 [CONFIDENTIAL] Los Angeles 10/10G Maintenance Manual.
Table B-1 System Board ICs (top and bottom) Number Name U3 North bridge Intel Cantiga PM U4 Clock Generator SLG8SP556VTR U7 HDMI level shift U9 South bridge Intel ICH9-M U43 KB926QFA1(EC) U46 BIOS ROM U49 ALC272-GR UC1 JMB380(CARD READ) UL1 RTL8111C Table B-2 System Board Connectors (top and bottom) Number Name JCPU CPU Socket JFAN Fan conn.
JTOUCH TP/B conn. JPOWER Power/B conn. JLED LED/B conn. JCS CapSensor/B conn. JFM FMTuner/B conn. JESAT ESATA conn. JNAND Robson/B conn. JTV TV OUT conn. JLAN LAN conn. JLINE Headphones conn. JEXMIC External MIC conn. JP34 EC debug conn. JLVDS LVDS conn.
C. Appendix C Pin Assignments System Board C.1 JF AN Table C-1 FAN I/F pin assignments (3-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +FAN1 2 FAN_SPEED1 3 GND - C.2 JFM Table C-2 FM I/F pin assignments (10-pin) Pin No. Signal name I/O Pin No.
17 LCD_TZCLK- O 18 LCD_TXOUT2- O 19 LVDS_SEL O 20 GND 21 LCD_EDID_CLK O 22 LCD_TZOUT0+ O 23 LCD_EDID_DATA O 24 LCD_TZOUT0- O 25 +LCDVDD_R O 26 GND 27 +LCDVDD_R O 28 LCD_TZOUT1+ O 29 +3VS - 30 LCD_TZOUT1- O 31 NA 32 GND 33 +LCD_INV 34 LCD_TZOUT2+ O 35 +LCD_INV 36 LCD_TZOUT2- O 37 +LCD_INV 38 GND 39 +LCD_INV 40 BKOFF# O C.
15 HDMI_SCLK O 16 HDMI_SDATA O 17 GND 18 +HDMI_5V_OUT O 19 HDMI_HPD O C.6 JHDD0 Table C-6 1 st HDD I/F pin assignments (22-pin) Pin No. Signal name I/O Pin No.
13 GND 14 +5VS 15 +5VS 16 +5VS 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC C.8 JODD Table C-8 SATA ODD I/F pin assignments (14-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 SATA_ITX_C_ DRX_P4 3 SATA_ITX_C_ DRX_N4 4 GND 5 SATA_IRX_DT X_N4 6 SATA_IRX_DT X_P4 7 GND 8 GND 9 +5VS 10 +5VS 11 MD 12 GND 13 GND 14 GND C.
C.10 JBT Table C-10 Bluetooth Connector pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name I/O 1 GND 2 USB20_P5 3 USB20_N5 4 WLAN_BT_CLK 5 BT_DET# 6 BT_RST# 7 WLAN_BT_DATA 8 +BT_VCC 9 +3VS 10 GND C.11 JFP Table C-11 Finger Printer Connector pin assignments (4-pin) Pin No.
Pin No. Signal name I/O Pin No. Signal Name I/O 1 +CAM_VDD 2 USB20_N11 I/O 3 USB20_P11 I/O 4 GND 5 GND C.14 JWLAN Table C-15 Wi-Fi/WiMax Connector pin assignments (52-pin) Pin No. Signal name I/O Pin No. Signal Name I/O A1 WLAN_WAKE# A2 +3V_WLAN A3 WLAN_BT_DATA A4 GND A5 WLAN_BT_CLK A6 +1.
C.15 JNAND Table C-15 Robson Connector pin assignments (52-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 NC 2 +3VS 3 NC 4 GND 5 NC 6 +1.5VS 7 CLKREQ_ROB# 8 NC 9 GND 10 NC 11 CLK_ROB# 12 NC 13 CLK_ROB 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 NC 21 GND 22 PLT_RST# 23 PCIE_IRX_C_N ANDTX_N2 24 +3VS 25 PCIE_IRX_C_N ANDTX_P2 26 GND 27 GND 28 +1.
C.16 JEXP Table C-16 New Card Connector pin assignments (26-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 USB20_N8 3 USB20_P8 4 CP_USB# 5 NC - 6 NC 7 PM_SMBCLK 8 PM_SMBDATA 9 +1.
Pin No. Signal name I/O Pin No. Signal Name I/O 1 LEDB_LED# 2 +5VS 3 NC 4 NC C.19 JGPS Table C-19 GPS Connector pin assignments (52-pin) Pin No. Signal name I/O Pin No.
51 NC 52 +3V_WLAN C.20 JDDRL, JPDDRH Table C-20 SODIMM I/F pin assignments (200-PIN) (1/4) Pin No. Signal name I/O Pin No. Signal Name I/O 1 VREF O 2 VSS O 3 VSS O 4 DQ4 I/O 5 DQ0 I/O 6 DQ5 I/O 7 DQ1 .
53 VSS O 54 VSS O 55 DQ18 I/O 56 DQ22 I/O 57 DQ19 I/O 58 DQ23 I/O 59 VSS O 60 VSS O 61 DQ24 I/O 62 DQ28 I/O 63 DQ25 I/O 64 DQ29 I/O 65 VSS O 66 VSS O 67 DM3 I/O 68 DQS3# I/O 69 NC - 70 DQS3 I/O 71 VSS.
117 VDD O 118 VDD O 119 NC/ODT1 I/O 120 NC - 121 VSS O 122 VSS O 123 DQ32 I/O 124 DQ36 I/O 125 DQ33 I/O 126 DQ37 I/O 127 VSS O 128 VSS O 129 DQS4# I/O 130 DM4 I/O 131 DQS4 I/O 132 VSS O 133 VSS O 134 .
181 DQ26 I/O 182 DQ30 I/O 183 DQ27 I/O 184 DQ31 I/O 185 VSS O 186 VSS O 187 CKE0 I/O 188 NC/CKE1 I/O 189 VDD O 190 VDD O 191 NC - 192 NC/A15 - 193 BA2 I/O 194 NC/A14 - 195 VDD O 196 VDD O 197 A12 I/O 198 A11 I/O 199 A9 I/O 200 A7 I/O C.21 JMIC Table C-21 Internal Microphone Connector pin assignments (2-pin) Pin No.
7 GND 8 SPDIF_R 9 +5VS 10 GND C.24 JKB Table C-24 Keyboard Connector pin assignments (34-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 NUM_LED# 2 CURS_LED# 3 CAPS_LED# 4 CURS_LED# 5 KSI1 6 KS.
C.26 JUSBB Table C-26 USB/B Connector pin assignments (12P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +USB_VCCA 2 +USB_VCCA 3 +USB_VCCA 4 +USB_VCCA 5 NC 6 GND 7 USB20_N0 8 USB20_P0 9 GND 10 USB20_N1 11 USB20_P1 12 GND C.27 JCS Table C-27 FUN/B connector pin assignments (8P-pin) Pin No.
C.29 JREAD Table C-29 CARD READER connector pin assignments (40P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 XDCD0#_SDCD# 2 XDWP#_SDWP# 3 +VCC_OUT 4 XD_SD_D7 5 XD_SD_D6 6 XD_SD_D5 7 XD_SD_D.
5 PCIE_MTX_C_GRX_P 15 6 PCIE_GTX_C_MRX_ P15 7 GND 8 GND 9 PCIE_MTX_C_GRX_N 14 10 PCIE_GTX_C_MRX_ N14 11 PCIE_MTX_C_GRX_P 14 12 PCIE_GTX_C_MRX_ P14 13 GND 14 GND 15 PCIE_MTX_C_GRX_N 13 16 PCIE_GTX_C_MR.
57 PCIE_MTX_C_GRX_N 6 58 PCIE_GTX_C_MRX_ N6 59 PCIE_MTX_C_GRX_P 6 60 PCIE_GTX_C_MRX_ P6 61 GND 62 GND 63 PCIE_MTX_C_GRX_N 5 64 PCIE_GTX_C_MRX_ N5 Table C-30 VGA/B Connector pin assignments (200-PIN) (2/4) Pin No.
107 VGA_HDMI_TX0- 108 LCD_TXOUT1- 109 GND 110 GND 111 VGA_HDMI_TX1+ 112 LCD_TXOUT2+ Table C-30 VGA/B Connector pin assignments (200-PIN) (3/4) Pin No. Signal name I/ O Pin No.
163 NC 164 EC_SMB_DA2 165 1.8VS 166 VGA_ENBKL 167 1.8VS 168 +5VALW 169 1.8VS 170 NC 171 1.8VS 172 +3VS 173 1.8VS 174 +3VS 175 1.8VS 176 NC 177 1.8VS 178 +1.8VS 179 1.8VS 180 +1.8VS 181 1.8VS 182 +1.8VS 183 1.8VS 184 +1.8VS 185 1.8VS 186 +1.8VS 187 1.8VS 188 NC 189 1.
5 GND 6 GND 7 GND 8 GND C.33 JP34 Table C-33 EC DEGUB connector pin assignments (8P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +5VL 2 NC 3 E51_TXD 4 GND C.34 J3GSIM Table C-34 3G CARD connector pin assignments (8P-pin) Pin No. Signal name I/O Pin No.
C-22 [CONFIDENTIAL] Los Angeles 10/10G Maintenance Manual 3 NC 4 NC C.37 JP35 Table C-37 EXROM connector pin assignments (8P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 SPI_CS# 2 +3VL 3 EC_SI_SPI_SO 4 INT_FLASH_EN # 5 SB_INT_FLASH_SE L# 6 EC_SPICLK 7 GND 8 EC_SO_SPI_SI C.
Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16.
Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B.
Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl(L) 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R.
Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 X Fn — — — — *4 X Win E0 5B E0 DB E0 1F E0 F0 1F x App E0 5D E0 DD E0 2F E0 F0 2F Notes: 1.
Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 .
Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71.
Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5).
D-8 [CONFIDENTIAL] Satellite A350/A350D Se ries Maintenance Manual Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.
Appendix E Key Layout 1. United Status (US) K e yboard Figure US keyboard 2. T raditional Chinese (CH) K eyboard Figur e CH keyboard.
3. Thai (TI) K eyboard Figur e TI keyboar d 4 . Ko r e a n ( KO ) Ke y b o a r d Figur e KO keyboard.
5. United Kingdom (UK) K eyboard Figur e UK keyboard 6. US International (UI) K eyboard Figur e UI keyboard.
7. Hebrew (HB) K eyboard Figur e HB keyboard 8. Danish (DM) K eyboard Figur e DM keyboard.
9. Swiss (S W) Ke yboard Figur e SW keyboar d 10. Arabic (ARE) K eyboard Figur e ARE keyboar d.
11. Czec h (CZ) K eyboard Figur e CZ keyboard 12. Russian (RU) K e yboard Figur e RU keyboard.
13. Por tuguese (PO) K eyboard Figur e PO keyboard 14. Slovakian (SL) K eyboard Figur e SL keyboar d.
15. It alian (IT) K eyboard Figur e IT keyboar d 16. French (FR) K eyboard Figur e FR keyboard.
17. German (GR) Ke yboard Figur e GR keyboard 18. Greek (GK) Ke yboard Figur e GK keyboard.
19. Canada French (CF) K eyboard Figur e CF keyboard 20. Hungarian (HG) Ke yboard Figur e HG keyboard.
21. Spanish (SP) Ke yboard Figur e SP keyboar d 22. T urkish (TR) K eyboard Figur e TR keyboar d.
3. T urkish F (TF-F) K eyboard Figur e TF-F keyboard 24. Swedish (SD) K eyboard Figur e SD keyboard.
25. Belgian (BE) K eyboard Figur e BE keyboard 26. Y ugoslavian (YU) K eyboard Figur e YU keyboar d.
2 7 . Norwegian (NW) K eyboard Figur e NW keyboar d 28. Scandinavian (ND) K eyboard Figur e ND keyboard.
29. Canadian Multinational (A C) Ke yboard Figur e AC keyboar d 30. Canadian Bilingu al (CB) K eyboard Figur e CB keyboard.
31 . Japanese (JP) K eyboard Figur e JP keyboar d 32. R omania (R O) K eyboard Figur e RO keyboard.
32. Bulgaria (BU) K eyboard Figur e BU keyboard.
Satellite A350/A350D Series Ma intenance Manual [CONFIDENTIAL] F-1 F. Appendix F Series Screw Torque List (KTKAA) Table F-1 Series Screw Torque List SCREW P/N SCREW SPEC Q'ty LOCATION SCREW TORQUE LCD ASSY MACK2002MG0 M2.0*3 6 LCD BRK TO LCD PANEL(R/L) 1.
F-2 [CONFIDENTIAL] Satellite A350/A350D Series Mainten ance Manual MACK20251G0 M2*2.5 2 ODD BR K T O ODD MODULE 1.2~1.5kg LOG UP MA00000CSG0 M 2.0* 6.8 ( 半牙 ) 4 SPEAKER R/L TO LOG UP 2.5~3.0 kg MA0000061G0 M 2.5* 4 1 POW ER PCB TO UP 2.5~3.0 kg MA0000069G0 M 2* 4 3 T P BRK TO LOG UP 2.
Appendix G Appendix G Reliability The followin g table shows MT BF (Mean Tim e Between Failures) for each com ponent. Table G-1 MTBF Component Time (hours) LCD 10,000 Keyboard 60,000 HDD 300,000 Optic.
Een belangrijk punt na aankoop van elk apparaat Toshiba A350 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Toshiba A350 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Toshiba A350 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Toshiba A350 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Toshiba A350 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Toshiba A350 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Toshiba A350 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Toshiba A350 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
