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GMAD00352011 08/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and othe r downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.
4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a residential installation.
5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® Cards fr om TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is.
6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy .
7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN pr oducts ar e designed to be interoperable with any wireless LAN pr oduct that is ba sed on Direct Sequence Spr ead Spectrum (DSS S) radio techno logy , and is compliant to: ❖ The IEEE 802.
8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of ener gy emitted by Wirele ss LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones.
9 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) This Class B digital apparatus complies with Can adian ICES-003. Cet appareil numér ique de la cl asse B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada.
10 5.375 x 8.375 ver 2.3 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservé s uniquement pour une utilisat ion à l’int érieur afi n de réduir e les ri sques de brouillage pr éjudiciable aux systèmes de sat ellites mobiles utilisant les mêmes canaux.
11 5.375 x 8.375 ver 2.3 The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (W aste from Electrical and Electronic Equipment) Direct.
12 5.375 x 8.375 ver 2.3 Europe - Restrictions for use of 2. 4 GHz Frequencies in European Community Countries België/ Belgique: For private usage outside buildings acr oss public grounds over less than 300m no special regi stration with IBPT/BIPT is requir ed.
13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
14 5.375 x 8.375 ver 2.3 The Access Point’ s radar detect ion feature will automatically restart operation on a channel free of radar . Y ou may consult with the local technic al support staff re sponsible for the wireless network to ensur e th e Access Point device(s) are properly configured for European Community operation.
15 5.375 x 8.375 ver 2.3 2. Indication The indication shown below a ppears on this equipment. 1 2.4: This equipment uses a frequen cy of 2.4 GHz. 2 DS: This equipment us es DS-SS modu lation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
16 5.375 x 8.375 ver 2.3 Device Authorization This device obtains the T echnical Regulatio n Conformity Certificat ion and the T echnical Conditions Complia nce Approval, and it belongs to the device .
17 5.375 x 8.375 ver 2.3 T rademarks Portégé, Accupoint, and eco Utility ar e either register ed trademarks or trademarks of T oshiba America Information System s, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries.
18 5.375 x 8.375 ver 2.3 Device Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes.
19 5.375 x 8.375 v er 2.3 Contents Chapter 1: Introducti on ..................... ...................... 24 This guide ...................................... ...................... 26 Safety icons ............................................. ........
20 Contents 5.375 x 8.375 v er 2.3 Recovering the Internal Storage Drive ................. 37 Creating recovery media ................................ 38 Restoring from recovery media...................... 41 Refresh your PC (wit h user’s data) ....
21 Contents 5.375 x 8.375 v er 2.3 Starting an app .................................................... 64 Starting an app from the Start screen ........... 64 Saving your work ................................................. 65 Backing up your work .
22 Contents 5.375 x 8.375 v er 2.3 Recording sounds ................................. ......... 86 Using external speake rs or headphones ....... 87 Using the Web Camera ........................................ 88 Using the Memory card reader ........
23 Contents 5.375 x 8.375 v er 2.3 Wireless networking problems ........................... 120 Develop good computing habits ........................ 122 Data and system configuration backup in the Windows ® operating system ............ 123 If you need further assistance .
24 Introduction W elcome to the world of powerfu l, portable, multimedia computing. With yo ur T oshiba device, y our work and entertainmen t can accompan y you wherever you go.
25 Introduction 5.375 x 8.375 ver 2.3 When considering addition s to your ho me office, purchase products that have ear ned the ENERG Y ST AR ® for all your equipment nee ds, which ca n save you mon ey , save energy , and help pr otect the c limate. Visit http://www .
26 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Ser ies. Y our particular model may not have all the feat ures and specifications listed or illustrated.
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safety instructions th at must be observed to avoid po tential hazards that could result in personal injuries, damag e to your equipm ent, or loss of da ta.
28 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our device’ s features and specifications Certain device ch assis are designed to accommodate all possible configuratio ns for an entire product Series.
29 Chapter 1 Getting Started This chapter provides tips for using your device effectively , summar izes how to con nect components , and explains wh at to do the fir st time you us e your device.
30 Getting Started Connecting to a power source T o use ext ernal pow er or to charge the battery yo u must attach the AC a daptor . See “Connecting to a po wer sourc e” on page 3 0 . Please handle your device carefully to av oid scratchin g or damaging t he surface.
31 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adapto r T o connect AC po wer to the de vice: 1 Connect th e power cord/cable to the AC adapto r .
32 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failur e to follow this instruction could result in an electric shock, possibly resulting in serious injury .
33 Getting Started Using the device for the first time Using the device fo r the first time The device is now ready for you to tur n it on and begi n using it, see “Exploring Y our Device’ s Feat ures” on page 80 .
34 Getting Started Registering your de vice with T oshiba The names of windows displayed, and the order in which windows appear , may vary according to your software setup choices. The first time you tur n on your dev ice, the setup g uides you through steps to set up your softwar e.
35 Getting Started T o Restart your device Pressing the power bu tton before shutting dow n the Windows ® oper ating system c ould cause you to lose your work. Make sure the system indicato r panel’ s storage drive light and the drive in-use light are off.
36 Getting Started T o plac e your devi ce in Sl eep mode 4 Highlight Restart , and then click or tou ch the Restart option. The device closes all open applications , and r estarts the operating system.
37 Getting Started Adding optional external devices Adding optional external devices Before adding external devices, T oshiba recommends setting up your software.
38 Getting Started Recovering the Inter nal Storage Drive A recovery image of you r device is stored on the int ernal storage dr ive, and th e image can be r estor ed by running t he recovery utilities dir ectly from your internal storage drive as described in the section s belo w .
39 Getting Started Recover ing the Internal Storage Dr ive During the recovery process your device mu st be connected to an extern al power source via the AC adaptor .
40 Getting Started Recovering the Inter nal Storage Drive The TOSHIBA Recovery Media C reator dialog box displays. (Sample Image) TOSHIBA Recovery Media Cr eator dialog box 2 Select DVD or USB Flash from the drop-down lis t, depending on the type of external media you want to use.
41 Getting Started Recover ing the Internal Storage Dr ive If you are copying the recovery files to DVDs, be sure to label each DVD in the se t sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during r ecovery .
42 Getting Started Recovering the Inter nal Storage Drive ❖ If your recovery files are on a USB flash drive, connect the U SB flash drive to your dev ice.
43 Getting Started Recover ing the Internal Storage Dr ive 1 From the Start or Deskto p screen, move your pointer t o the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear c lick or touch th e Settings ( ) charm.
44 Getting Started Recovering the Inter nal Storage Drive T oshiba does not guar antee successful dat a back up. Be sure to save your wor k to exter nal media be fore executing t he recovery (see “Backing up your w ork” on page 65 ). 6 Click or touch the Next button to begin.
45 Getting Started Recover ing the Internal Storage Dr ive 1 From the Start or Deskto p screen, move your pointer t o the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear c lick or touch th e Settings ( ) charm.
46 Getting Started Recovering the Inter nal Storage Drive 6 Click or touch the Next button. The “Do you wa nt to fully clean yo ur drive?” screen appears.
47 Getting Started Recover ing the Internal Storage Dr ive Selecting the “Fully clean th e drive” opt ion may take several hours. Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e or igin ally bundled with your device.
48 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Du al Pointing Device buttons AccuPoint ® II pointing device —Moves th e cursor and selects items on the screen. T o move the c ursor , gently push the p ointing device in the direction you want the cursor to m ove.
49 Getting Started Using the TOSHIBA Dual Pointing Device Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain applic ations, and only on certai n models. The touch pad driver is pre-installed on your device.
50 Getting Started Using the TOSHIBA Dual Pointing Device Refer to the ta ble below for specific instructions on performing each operation. The pointer is the icon (u sually an arrow) that move s on the screen when you slide your finger across the touch pad or mov e a mouse conn ected to yo ur device.
51 Getting Started Using the TOSHIBA Dual Pointing Device Right-click an item 1 Move the pointe r to the item you want to r ight-click. 2 Press and r elease the secondary co ntrol button. This feature varies by pr ogram. Check your program documentation for sp ecific instructions on right-clicking.
52 Getting Started Connecting an exter nal device Adjusting touch pad settings While you ar e typing, th e on-scr een pointer may s eem to move or jump around “by itself” to ran dom locations on the scr een. The on-scr een pointer may also seem to automatically s elect text, click buttons, and activa te other user interface elements.
53 Getting Started Using external display devices 2 Connect the ext erna l device’ s video or US B cable to the port on your device and to the ext ernal device. 3 Connect the e xterna l device’ s power cable to a live electrical outlet (if applicable).
54 Getting Started Using external display devices the cable to your television or displa y device. Refer to the manual t hat came w ith the televis ion or disp lay device for more information. Y our device should a utomatically detect the extern al display device.
55 Getting Started Using external display devices This cycles th rough the settings in t he following order (the last two options ar e available if an external monitor is connected): ❖ PC screen onl.
56 Getting Started Customizing your device’ s settings 3 Select Second screen () . (Sample Image) Display options window 4 Select the desired display setting. Adjusting the quality of the external display T o obtain the best picture quality from your television (or other video display device), y ou may need to adjust the video settings.
57 Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your de vice. For informat ion about ta king care of your dev ice’ s battery , see “T aking car e of your battery” on page 77 . Please handle your device carefully to av oid scratchin g or damaging t he surface.
58 Chapter 2 Learning the Basics This chapter giv es some computing tips an d provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the device’ s temporary memo ry until you save it t o the inter nal stor age drive.
59 Learning the Basics Computing tips ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clea rly and store them in a safe place.
60 Learning the Basics Attaching and de taching the keyb oard Attaching and detaching the keyboard T o attach t he keyboard: ❖ Align the guides on the keyboar d bracket to the guid e points at the bott om edge of the tablet and ge ntly pr ess the tablet straight down int o th e bracket until it clicks in place.
61 Learning the Basics Using the keyboa rd Using the keyboard Y our device’ s keybo ard dock contains character keys, control keys, functio n keys, and spec ial Windows ® keys. (Sample Illustration) Keyboard Function keys The function keys (not to be confused with the Fn k ey) are the 12 keys at the top of the keyboard.
62 Learning the Basics Backlit keyboard dock ❖ Application key —Has a similar function as the secondary mouse button Backlit keyboard dock Y our keyboard may have a back light illumination featur e.
63 Learning the Basics Mouse pr operties Drag —T ouc h and hold an item for a moment an d then, without lifting your finger , move the item until you r each the target position.
64 Learning the Basics Starting an a pp ❖ Pointer Option s ❖ Wheel ❖ Ha rd w are ❖ Device Settings Y ou may see addition al categor ies depending on yo ur particular pointing device. 2 Adjust the setting s as desired, and then click or touch OK .
65 Learning the Basics Saving your work Below is an exa mple using the Search field to start an app: 1 Move your pointe r to the upper -right corner of t he screen or swipe in f rom the right edge. Whe n the Windo ws ® charms appear click or touch the Search ( ) charm.
66 Learning the Basics T oshiba’ s online resources HINT : Backing up all the files on your inter nal stor age drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high- capacity file recovery syst em, such as an external hard drive.
67 Chapter 3 Mobile Computing This chapter cover s all aspects of using your devic e while traveling. T oshiba’ s energy-saver design Y our devic e enters a low- power suspen sion mode when it is not being us ed, thereby conserving en er gy and sav ing money in the process.
68 Mobile Computing Running the dev ice on batter y power Battery Notice Battery life r ating is for compar ison purpos es only , and does not indicate th e battery life tha t will be obtained by an y individual us er .
69 Mobile Computing Char ging batter ies The RTC battery powe rs the RTC memory that stores your system configur ation settings and the current time and dat e information. It main tains this informatio n for up to a month while the device is turned o ff.
70 Mobile Computing Char ging batteries TECHNICAL NOTE : The rechar ging of the battery may not occur wh en your device is using all of the power provided by the AC adaptor to r un applications, fe atures, and devices.
71 Mobile Computing Monitor ing battery power Depending on your system, the RTC battery may only charge while the device is tur ned on. T o recharge the RTC battery , plug the de vice into a live electrical outlet and leave the device powered on for 24 hours.
72 Mobile Computing Monitor ing battery power HINT : Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light o r power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
73 Mobile Computing Monitor ing battery power TECHNICAL NOTE : The device drains the battery fast er at low temperatures. Check yo ur remaining charge frequently if you are working in te mperatures below 50 degr ees Fahr enheit.
74 Mobile Computing Monitor ing battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configur e the alarm settings to suit your needs.
75 Mobile Computing Monitor ing battery power These power -saving options con trol the way in which the device is configured. By using them, you can increase the length of time y ou can use the device befo re you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans.
76 Mobile Computing Using the eco power plan T o edit a plan or to edit advanc ed settings, con tinue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This scre en allows you to cha nge basic settings.
77 Mobile Computing Changing t he main batt ery Changing the main battery When your main battery has run ou t of power , plug in the AC adaptor . If you find t hat a new battery is needed, contac t the location where you purchased the device for more informat ion on replacing the battery .
78 Mobile Computing Disposing of your device Maintaining your battery Fully dischar ging your battery pack will allow better accuracy of the battery mete r . T o fully discharge your battery pack: ❖ Periodically , disconnect the device from a power source and operate it on batte ry power unt il the battery p ack fully dischar ges.
79 Mobile Computing T raveling tips TECHNICAL NOTE: When traveling by air , you may be required to pass your device through airport sec urity equipment.
80 Chapter 4 Exploring Y our Device’ s Features In this chapter , you will explor e some of the special features of your device. Exploring the Start screen The Start scr een is the launch ing pad fo.
81 Exploring Y our Device’s Features Explorin g the Start scr een For detailed informat ion on the new Windows 8 functionality , ref er to the Windows ® Help and Support . (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks.
82 Exploring Y our Device’s Features Exploring the desk top T iles Tiles can be acce ssed and launched f rom the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system.
83 Exploring Y our Device’s Features Explorin g the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon f or any folder , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea.
84 Exploring Y our Device’s Features Windows ® Store Notification area The notifica tion area displays icons of tasks or programs that run continuously in the background and displays notifications . T o lear n more about each task , position the pointer over the icon for a few moments and a short descr iption of the task ap pears.
85 Exploring Y our Device’s Features Setting up fo r communicatio ns Setting up for communications T o connect to the Inte rnet yo u need: ❖ A browser or communications program ❖ An Internet Ser.
86 Exploring Y our Device’s Features Exploring audio featu res Connecting your device to a network Y ou can connec t your device to a networ k to increase its capabilities and functionality . Accessing a network For specific inf ormation abou t connectin g to the netw ork, consult your netw ork administrator .
87 Exploring Y our Device’s Features Explor ing audio featur es 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears.
88 Exploring Y our Device’s Features Using the W eb Camera Using the Web Camera Y our device comes with two built-in W eb Cameras. With these W eb Cameras you can do the fo llowing: ❖ T ake pictur.
89 Exploring Y our Device’s Features Using the Memory car d r eader Inserting memo ry media T o locate yo ur Memory card reader , plea se refer to your Quick Start documen t. The following instruct ions apply to all types of supported media devices.
90 Exploring Y our Device’s Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the syste m is unable to pr epar e the media for safe removal, a message will tell you to try again later . If the media can be removed no w , the system displays Safe to Remove Hardware .
91 Chapter 5 Utilities Y our device includes several ut ilities designed to help you to reconfigure your system to best m eet your individu al needs. T ogether , these allow you to asc ertain certain syst em details, set additional options, or change defau lt options.
92 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from usin g the eco power plan by trackin g real-time power consumption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typin g eco Utility .
93 Utilities Password Utility Password Utility Setting a password lets y ou walk away from your device while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword be fore you can work o n your dev ice again.
94 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 3 Click or touch Supervisor Password .
95 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
96 Utilities Password Utility 3 Click or touch User Password . (Sample Image) User Pas sword tab 4 Click or touch Set . 5 Enter your passwo rd, and then enter it aga in to verify . 6 Click or touch Set . 7 Click or touch OK to save your passwo rd as a text file.
97 Utilities Password Utility Deleting a user password T o cancel th e power -on password function: 1 T o access Use r Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
98 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Start s creen begin typing System Settings .
99 Utilities System Settings ❖ Boot Options —Allows you to change the sequ ence in which your device searches the drives for the operating system ❖ Boot Priority —Allows you to config ur e boot prior ity settings. ❖ Panel open/Power on —Allows you to tur n on the device when open ing the display panel while the device is t urned off.
100 Utilities Function Key Function Key The Function options are disabled by default . TOSHIBA Function Ke y enables you to activa te functions by pressing specific keys either si ngly or in combination with Fn. Some functio ns show the toas t notification at the edge of the screen.
101 Utilities Function Key ❖ Cursor over lay ❖ Numeric overlay (Sample Image) Fun ction Key , detach ed from keyboar d dock With the device det ached from the keyboard dock, you ca n turn notification s ON/OFF fo r the power p lan.
102 Utilities Recovery Media Cr eator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box state, if necessary . For de tailed information on using the utility to create recovery media, see “Creating recovery media” on page 38 .
103 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e or igin ally bundled with your device.
104 Utilities PC Health Monitor PC Health Monitor The PC Health Monito r software progra m monitors device system functions su ch as power consumpti on, the cooling system and the 3 D Accelerometer (available on c ertain models). It alerts users to specific system conditions via pop-up messages.
105 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your device are r elatively easy t o identify and solve. O thers may require help from your network administrator or th e manufactu rer of the software program. This chapter aims to help you solve many problems by yourself.
106 If Something Goes Wrong Problems when you turn on th e device If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stopped responding. Y ou can exit the pr ogram without shut ting down the ope rating system or closing other pr ograms.
107 If Something Goes Wrong Problems when you turn on th e device If you ar e using the AC a daptor , check that the wall outle t is working by plugging in an other device, such as a lamp. V erify that the device is on by looking a t the Power button.
108 If Something Goes Wrong The Windows ® operating s ystem is not workin g 2 V erify that th e AC adaptor is th e correct unit for yo ur device model.
109 If Something Goes Wrong The Windows ® operating sy stem is not wo rking ❖ The operating system take s a long time to start. ❖ The operating system respon ds differ ently from the normal r outine.
110 If Something Goes Wrong The Windows ® operating s ystem is not workin g Reset your device ❖ All of your pers onal files and apps are removed ❖ Y our device se ttings are changed back to their de faults For mor e informatio n, see “Reset your PC” on page 44 .
111 If Something Goes Wrong The Windows ® operating sy stem is not wo rking ❖ Enable boot logging Creates a file that lists a ll the dr ivers that ar e installed during startup ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services.
112 If Something Goes Wrong Fixing a problem with Device Ma nager The Windows ® operating system can help you If the operating system has star ted properly but you still have a problem using your device, the online Help c an assist you in troubleshooting t he problem.
113 If Something Goes Wrong Power and the batt eries 3 From the list of device( s), click or to uch Device Manger . 4 T o view the device(s) installed, double-click or touch the device type. The operating system displays the device Properties dialog box, which provides an array of tabs.
114 If Something Goes Wrong Power and the batt eries The AC adaptor and power cord/cable work correctly , but the battery will n ot charge. The battery do es not charge while the device is consuming full power . T ry turning of f the device. The battery may be too hot or too cold to char ge pr operly .
115 If Something Goes Wrong Keyboard problems Keyboard problems Y ou have connected an external keyboard and the operating system displays one or more keyboard error messages. Y ou may need to update your keyboard dr iver . Refer to the documentation t hat came with the keyboard or to th e keyboard manufacturer's W eb site.
116 If Something Goes Wrong Display problems ❖ Check that the cable conne cting the exte rnal monitor to the device is f irmly attached. ❖ T r y adjusting the contrast an d brightness controls on the exter nal monitor . ❖ Press F4 to make sure the display pr iority is not set for the built-in screen.
117 If Something Goes Wrong Disk or storage dr ive problems Small bright dots appear on you r TFT display when you turn on your device. Small bright dots may appear on your screen display when you tur n on your device.
118 If Something Goes Wrong Disk or storage dr ive problems 3 Right-click or tou ch the drive you wish to check. (Sample Image) Selecting t he drive 4 In the pop-up men u, click or touch Properties . The dr ive’ s Pr operties box appears. 5 Click or touch the To o l s tab.
119 If Something Goes Wrong Sound system pro blems 4 Click or touch the Optimize button. The system will display the st atus as it optimizes and defragments the dr ive. Y our data files are damaged or corrupted. Refer to your softwar e document ation for file recove ry proc edur es.
120 If Something Goes Wrong Wireless ne tworking pr oblems Run the pr inter’ s self-test t o check for any pr oblem with the printer itself. Make sure you installed the pr oper pr inter dr ivers as shown in the instructions th at came with the printer .
121 If Something Goes Wrong Wireless networking problems ❖ If another device is on th e same networ k, verify that it has networ k access, an d can connect to the Internet. If, for example, the othe r device cannot browse to a public W eb site, the ISP’ s (Inter ne t Service Provider) service may be disrup ted.
122 If Something Goes Wrong Develop good computing habits ❖ If you have enabled any se curity pr ovisions (closed system, MAC address filter ing, Wired Equivalent Privacy [WEP], etc.), che ck the access po int vendor's W eb site for r ecent fi rmware u pgrades.
123 If Something Goes Wrong Develop good computin g habits Y our local computer stor e or book stor e sells a var iety of self-help books you can use to supplement the information in the manuals.
124 If Something Goes Wrong Develop good computing habits 8 In the input fie ld, enter a name that is descr iptive eno ugh to be easily un derstood in the f uture, such as “Before installing Brand X Accounting app.
125 If Something Goes Wrong Develop good computin g habits Backing up your data or your entire device with the Windows ® operating system The most valuable component of you r device system is the data you create and store on its inter nal sto rage drive.
126 If Something Goes Wrong Develop good computing habits restore the Windows ® operat ing system to the state it was in prior to the installati on, undoing any changes that the installat ion pr ocess intr oduced.
127 If Something Goes Wrong If you need further assistance If you need fu rther assistance If you have followed the r ecommendations in this chapter and are still having pr oblems , you may need additional technical a ssistance.
128 If Something Goes Wrong T oshiba’ s worldwi de off ices T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .toshiba.co .jp/index.htm . Australia T oshiba (Australia) Pty . Limited 84-92 T alaver a Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
129 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to lau nch applications. These TOSHIBA Function keys are only available when your device is at tached to the ke yboard .
130 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernati on mode Fn+ This TOSHIBA Function key activat es instant secur ity . The user logon screen will appear and a user with a valid account will ne ed to log back on to gain access to the computer .
131 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Functio n key cycles through the display options and highlight s the available options. (Only the firs t option is av ailable when yo u do not have an ext ernal mo nitor attached.
132 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabli ng the Dual Poin t Disabling or enabling th e cursor control overlay Fn+ This TOSHIBA Function key decreases the screen br ightness.
133 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the numeric overlay Disabling or enabling the scroll lock V olume Mute Fn+ This TOSHIBA Function key enables/disables the numeric overlay . Fn+ This TOSHIBA Function key enables/disables the scroll lock.
134 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom ou t.
135 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our device sh ips with the correct po wer supply for the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world.
136 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may not be available on your device. Acronyms The following acr onyms may a ppear in this User’ s Guide.
Glossary 137 DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Video) Dis c Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Alloc.
138 Glossary RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid State Drive TFT Thin Film T ransistor.
Glossary 139 B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmits info rmation.
140 Glossary C cache —A section of very fast memory in which fr equently used information is duplicated for quick acc ess. Accessing data from cache is faster than accessing it from the computer ’ s main memory . See also CPU cache , L1 cache, L2 cache .
Glossary 141 controller —A device that cont rols the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and pr inters all requir e controllers. CPU —See Central Processing Unit (CPU) .
142 Glossary disc —A round, flat piece of material, designed to be read from and written to by optical (laser) t echnology , and used in th e production of optical discs, such as CDs and DVDs.
Glossary 143 eSA TA —An exter nal device that supports hot swapping and fast data transf er . V ery useful in stor ing and transf erri ng lar ge files. executable file —A computer pr ogram that is ready to run. Application programs and batch files are examples of executable files.
144 Glossary Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys that activates a memory reside nt prog ram.
Glossary 145 I icon —A small imag e displayed on the screen that repr esents a function, file, or prog ram. interlaced —A metho d of refr eshing a computer screen, in which only every other line of pi xels is r efr eshed. Inter laced monitors take two pa sses to cr eate a complete scr e en image.
146 Glossary load —T o mo ve information from a storage device (suc h as a hard disk) into memo ry for processing. local area network —S ee LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive.
Glossary 147 non-interlaced —A method of r efr eshing a co mputer scr een, in which each pixel of every line is refr eshed as the electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing progra ms and data that cannot be used to start the computer .
148 Glossary pointer —An icon ( usually an arrow) that moves on the sc reen when you slide yo ur finger across the touch pad or mo ve a mouse. Used to point to and sele ct/activate on -screen items, such as icons, menu ite ms, and buttons.
Glossary 149 RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to conne ct a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memory that can be read bu t not writ ten to.
150 Glossary system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands.
151 Index A AC adaptor 30 AC power 69 AC power light 30 accessing network 86 AccuPoint® primary button 48 secondary button 48 adding memory 37 optional external devices 37 adjusting touch pad setting.
152 Index taking car e of 77 battery indicator light 72 BIOS Setup see System Settings C cari ng for your device 57 changing battery 77 char ging the battery 32 cleaning the device 57 communications s.
153 Index saving 65 Function Key 100 Function keys 132 , 133 disabling or enabling wireless devices 132 display br ightness 132 Hibernation mode 130 Keyboard Function keys 134 Lock (Instant secur ity).
154 Index deleting a supervisor 95 deleting a user 97 instant password 93 power -on password 93 setting 93 setting a supervisor 93 setting a user 95 supervisor password 93 user password 93 utility 93 .
155 Index icon 35 , 36 Sleep mode 36 sounds rec ord in g 86 speake rs using external 87 Start scr een exploring the 80 starting an app 64 starting an app fr om Start scr een 64 Startup menu problem so.
156 Index a microphone 86 eco power plan 76 Memory card r eader 88 touch pad 49 We b C a m e r a 88 using the keyboard 61 using the T oshiba Dual Pointing Device 48 Utilities 91 V video projector adju.
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