Gebruiksaanwijzing /service van het product PT44GU-00W003 van de fabrikant Toshiba
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GMAD00370010 10/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and ot her downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.
4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a residential installation.
5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® modules ar e designed to be interoperable with any product with Bluetooth wireless technology that i s based on .
6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy .
7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN pr oducts ar e designed to be interoperable with any wireless LAN pr oduct that is ba sed on Direct Sequence Spr ead Spectrum (DSS S) radio techno logy , and is compliant to: ❖ The IEEE 802.
8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of energy emitted by Wirele ss LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones.
9 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) This Class B digital apparatus complies with Can adian ICES-003. Cet appareil numér ique de la cl asse B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada.
10 5.375 x 8.375 ver 2.3 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservé s uniquement pour une utilisat ion à l’int érieur afin de r éduire les ri sques de brouillage pr éjudiciable aux systèmes de sat ellites mobiles utilisant les mêmes canaux.
11 5.375 x 8.375 ver 2.3 The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (W aste from Electrical and Electronic Equipment) Direct.
12 5.375 x 8.375 ver 2.3 Europe - Restrictions for use of 2. 4 GHz Frequencies in European Community Countries België/ Belgique: For private usage outside buildings acr oss public grounds over less than 300m no special regi stration with IBPT/BIPT is requir ed.
13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
14 5.375 x 8.375 ver 2.3 The Access Point’ s radar detect ion feature will automatically restart operation on a channel free of radar . Y ou may consult with the local technic al support staff responsible for the wireless network to ensur e th e Access Point device(s) are properly configured for European Community operation.
15 5.375 x 8.375 ver 2.3 2. Indication The indication shown below a ppears on this equipment. 1 2.4: This equipment uses a frequen cy of 2.4 GHz. 2 DS: This equipment us es DS-SS modu lation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
16 5.375 x 8.375 ver 2.3 Device Authorization This device obtains the T echnical Regulatio n Conformity Certificat ion and the T echnical Conditions Complia nce Approval, and it belongs to the device .
17 5.375 x 8.375 ver 2.3 T rademarks T ecra and eco Utility are either regi ster ed trademarks or trademarks of T oshiba America Information Systems, Inc. and/or T oshiba Corporat ion. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries.
18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes.
19 5.375 x 8.375 v er 2.3 Contents Introduction ............................................. ................ 25 This guide ...................................... ...................... 27 Safety icons ............................................. ..
20 Contents 5.375 x 8.375 v er 2.3 Check list ......................... .............................. 35 Precautions ........................................... ......... 36 Important information on your computer’s cooling fan .....................
21 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ..................................... 66 Cleaning the computer................................... 66 Moving the computer ..................................... 67 Chapter 2: Learning th e Basics .
22 Contents 5.375 x 8.375 v er 2.3 Maintaining your battery ................................ 87 Disposing of your computer ................................ 87 Traveling tips ............................................... ......... 87 Chapter 4: Exploring Y our Computer’ s Fea tures .
23 Contents 5.375 x 8.375 v er 2.3 Fingerprint Authentication Utility........................ 118 Fingerprint utility limitations ......................... 118 Using the Fingerprint Authen tication Utility ............................................ .
24 Contents 5.375 x 8.375 v er 2.3 Power plan ................................................... 148 Sleep mode .................................................. 148 Hibernation mode ........................................ 148 Output (Display switch) .
25 5.375 x 8.375 ver 2.3 Introduction W elcome to the world of powerfu l, portable, multimedia computing. With y our T oshiba co mputer , your work and entertainmen t can accompa ny you wherever you go.
26 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home o ffice, purchase products that have ear ned the EN ERGY ST AR ® for all your equipment needs, which c an save you money , save energy , and help pr otect the c limate. Visit http://www .
27 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Series. Y our part icular model may not have all the feat ures and specifications listed or illustrated.
28 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safet y instructions that must be observed to avo id potential haza rds that could result in personal inju ries, damage to your equ ipment, or loss of da ta.
29 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to accommodate a ll possible configuratio ns for an en tire product Ser ies.
30 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect componen ts, and explains what to do the first time you use yo ur computer .
31 Getting Started Selecting a place to work ❖ Equipment t hat generate s a strong electromagnetic field , such as stereo speak ers (other t han speakers that are connected to the computer) or speakerphon es. ❖ Rapid changes in temper ature or humidity and sources of temperature change such as ai r conditioner ve nts or heaters.
32 Getting Started Selecting a place to work ❖ When typing, k eep your wrists straig ht and try no t to rest your wr ists on the not ebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports o r the desk surfa ce.
33 Getting Started Selecting a place to work ❖ When using a n otebook for lo ng hours, it may be more comfortable to do ck the note book and use an exter nal keyboard, mouse and monitor . ❖ The keyboard and mouse (or tra ckball) should b e close to your el bow level.
34 Getting Started Selecting a place to work T aking breaks and varying tasks ❖ Change the wa y you work s o that you are not stuck in the same postu re for long periods of time. Some peop le find it comfortable to occasi onally stand while using the notebook.
35 Getting Started Selecting a place to work Seeking additional help Follow the advice fr om your employ er’ s company heal th and safety staff. Contact them if you n eed assistanc e making adjustment to your workstat ion or adjusting the lighting.
36 Getting Started Selecting a place to work Precautions Y our compute r is designed t o provide optimum safety and ease of use, and to withstan d the rigors of travel. Y ou should observe certa in precautions to further reduce the risk of personal injury or damage to th e computer .
37 Getting Started Selecting a place to work Consider us ing a hard computer insulating pad or similarly suitable hard insula ting material when using a computer on your lap. Never place a h eavy object on the computer an d be careful not to drop a heavy object on to the compute r .
38 Getting Started Setting up your co mputer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer .
39 Getting Started Connecting to a power source Please handle yo ur computer carefully to avoid scratching or damaging th e surface. Connecting to a power source Y our computer r equir es power to oper ate. Use the power cord/cable and AC adaptor t o connect th e computer to a live electrical outlet, or to charge the computer’ s batter y .
40 Getting Started Connecting to a power source (Sample Illustration) Powe r cord/cable an d AC adaptor T o connect AC po wer to the computer: 1 Connect th e power cord/cable to the AC ad aptor .
41 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury .
42 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to tur n it on and begin using it, see “Exploring Y our Computer’ s Featur es” on page 89 .
43 Getting Started Registering your computer with T oshiba Setting up your software When you tur n on the computer for the firs t time, do not turn off the power again u ntil the opera ting system h as loaded completely . The names of windows displayed, and the order in which windows appear , may vary acco rding to your software setup choices.
44 Getting Started T o Shut down your computer T o Shut down your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm.
45 Getting Started T o Restart your computer T o Restart your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm.
46 Getting Started Adding optional external devices 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Sleep 4 Highlight Sleep , and then click or touc h the Sleep option.
47 Getting Started Recovering the Inter nal Storage Drive Recovering the Internal Storage Drive T o purc hase an optional exte rnal writable optica l disc drive, visit the T os hiba W eb site at accessories.toshiba.com . Y our computer includes reco very utilities to allow you to recover your inter nal st orage drive if nece ssary .
48 Getting Started Recovering the Inter nal Storage Drive ❖ During the recovery process your computer mus t be connected to an exter nal power source via the AC adaptor . ❖ When you restor e your system, only the ope rating system files and drivers orig inally shipped with the computer are restored.
49 Getting Started Recovering the Inter nal Storage Drive T o create recovery media: 1 From the Start screen begin typing Recover y Media Creator and click or touch your s election. If y ou are in the Desktop , move your p ointer to th e upper -right corner of the screen or swipe in from the right edge.
50 Getting Started Recovering the Inter nal Storage Drive ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the requir ed minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer .
51 Getting Started Recovering the Inter nal Storage Drive When you restor e your system, only the ope rating system files and drivers orig inally shipped with the computer are restored. Any files that you c reated are not restored dur ing this process.
52 Getting Started Recovering the Inter nal Storage Drive Refresh your PC (with user’ s data) Using “Refresh your PC” r ecovers your Windows ® installation to an earlier st ate while attempting to keep your data and apps you installed from the Windows ® Store.
53 Getting Started Recovering the Inter nal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Image) PC sett ings screen 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Refresh your PC without affecting your files , and click or tou ch Get Started .
54 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button to begin. The “Ready to r efr esh your PC” scr een appear s. (Sample Image) Ready t o refresh your PC scre en Y ou will be prompted to r efresh your system.
55 Getting Started Recovering the Inter nal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Image) PC sett ings screen 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Remove everything and reinstall Windows , and click or tou ch Get Started .
56 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button. The “Do you wa nt to fully clean your drive?” screen appears.
57 Getting Started Recovering the Inter nal Storage Drive Selecting the “Fully clean th e drive” opt ion may take several hours. Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer .
58 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint ® II pointing device —Moves th e cursor and selects items on the screen. T o move the c ursor , gently push the pointing devic e in the direction you want the cursor to m ove.
59 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain a pplications, and only on certai n models.
60 Getting Started Using the touch pad T o: Do the following: Example: Move the on - screen pointer Slide your finge r across the touch pad in the dir ection you want to move the poin ter . T o move the pointer a lon ger distance, slide your finger several times across the touch pad in the prefer red dir ection.
61 Getting Started Using the touch pad Scroll vertically Slide two fingers along the r ight edge of the touc h pad in the direc tion you want to scr oll.
62 Getting Started Using the touch pad Adjusting touch pad settings While you ar e typing, th e on-scr een pointer may s eem to move or jump around “by itself” to r andom location s on the scr een. The on-scr een pointer may also seem to automatically s elect text, c lick buttons, and a ctivate oth er user interface elements.
63 Getting Started Using external display devices 2 Connect the de vice’ s video or U SB cable to the port on the computer an d to the device . 3 Connect the de vice’ s power cable to a live electrical outlet (if applicable). 4 T u rn on the ext erna l device (if applicable).
64 Getting Started Using external display devices manual that came with the te levision or display de vice for more information. Y our computer should automat ically detect the exter nal display device.
65 Getting Started Using external display devices This cycles th rough the settings in the followin g order (the last two options ar e available if an external monitor is connected): ❖ PC screen onl.
66 Getting Started Customizing your computer’ s settings Customizin g your computer’ s settings There are several ways in which you can customize your computer to suit your particular requir ements. Y o u can go into your compu ter settings to make adjustmen ts to your computer to suit yo ur needs.
67 Getting Started Caring for your co mputer Moving the computer Before moving your computer , even across the room, make sur e all drive act ivity has ended (the internal storage driv e indicator light stops glowing) and all exter nal peripheral cables ar e disconnected.
68 Chapter 2 Learning the Basics This chapter giv es some computing tips and provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the computer’ s te mporary memory until you save it to the inter nal st orage drive.
69 Learning the Basics Using the keyboard ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clearly and sto re them in a safe place.
70 Learning the Basics Using the keyboard Function keys The function ke ys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys be cause they execute programmed functions wh en pressed.
71 Learning the Basics Using the keyboard Overlay keys The keys with gray numb ers and symb ols on the f ront of them form th e numeric and cursor overlay . This o verlay lets you enter n umeric data or control the curs or as you wo uld using the 10-ke y keypad on a desktop co mputer’ s keyboard.
72 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Y our keyboard may have a back light illumination featur e. If the keyboard backlight set ting is set to Au to, the backlig ht turns on when you type on the keyb oard and turns off after a certain interva l when you st op typing.
73 Learning the Basics Mouse properties Double-tap — T ap quickly twice to zoom in. For e xample, double-tap a section of a W eb page to zo om in on tha t section.
74 Learning the Basics Saving your work Starting an app fr om the Start screen T o Start an a pp on the Start screen, move y our pointe r over the appropriate tile and click or touch to open, or sw ipe your finger to t he left fr om the r ight edge of th e scr een.
75 Learning the Basics Backing up your work Backing up your work Back up all the files yo u cre a te in case somet hing happens to your computer . Y ou can back up yo ur files to differ ent types of media such as CDs, DVDs, exter nal stora ge media, or to a netwo rk, if availa ble.
76 Chapter 3 Mobile Computing This chapter covers all aspe cts of using your computer while traveling. T oshiba’ s energy-saver design Y our computer en ters a low-power su spension mode when it is not being use d, thereby conserving energy and saving money in the process.
77 Mobile Computing Running the computer on battery power Battery Notice Battery life r ating is for compar ison purpos es only , and does not indicate th e battery life tha t will be obtained by any individual user .
78 Mobile Computing Charging batteries The RTC battery powe rs the RTC memory th at stores your system configur ation setting s and the current time and date information. It main tains this informatio n for up to a month while the computer is tu rned off.
79 Mobile Computing Charging batteries TECHNICAL NOTE : The rechar ging of th e battery may not occur wh en your com puter is using all of the powe r provided by the AC adaptor to r un applications, fe atures, and devices.
80 Mobile Computing Monitoring batter y power Depending on your system, the RTC battery may only charge while the computer is tu rne d on. T o rechar ge the RTC battery , plug the computer int o a live electrical outlet and leave the computer powered on for 24 hours.
81 Mobile Computing Monitoring battery power HINT : Be car eful not to confu se the battery lig ht ( )/power light ( ), and the power button light. When the power light o r power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
82 Mobile Computing Monitoring batter y power TECHNICAL NOTE: T he computer drain s the battery faster at low temperatur es. Check your r emaining char ge frequently if you are working in te mperatures below 50 degr ees Fahr enheit.
83 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced se ttings tab of Power Options screen 6 Configur e the alarm settings to suit yo ur needs.
84 Mobile Computing Monitoring batter y power These power -saving options con trol the way in which the computer is co nfigured. By using the m, you can inc rease the length of time you can use the computer before you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans.
85 Mobile Computing Using the eco power plan T o edit a plan or to edit adva nced settings, continue to the following steps. 5 Click or touch Change plan settings to choose t he plan you want to edit. This scre en allows you to cha nge basic settings.
86 Mobile Computing Changing the main batter y Changing the main battery The computer ’ s battery is not accessible by the user . When your main battery has run out of power , plug in the AC adaptor . If you find t hat a new battery is needed, contac t the location you purchased the co mputer at for mo re information on replacing the battery .
87 Mobile Computing Disposing of your computer Maintaining your battery Fully dischar ging your battery pack will allow better accuracy of the battery mete r . T o fully dischar ge your battery pack, periodically , disconnect the computer from a power source and operate it on battery power until the batter y pack fully discharges.
88 Mobile Computing T raveling tips TECHNICAL NOTE: When traveling by air , you may be requir ed to pass yo ur computer through air port security equipment.
89 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explor e some of the special features of your comp uter . Exploring the Start screen The Start scr een is the launch ing .
90 Exploring Y our Computer’s Features Exploring the Start screen For detailed information on th e new functionalit y , r efer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks.
91 Exploring Y our Computer’ s Features Exploring the desktop T iles Tiles can be acce ssed and launch ed from the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system.
92 Exploring Y our Computer’s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon for any folde r , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea.
93 Exploring Y our Computer’ s Features Windows ® Store Notification area The notifica tion area displays icons o f tasks or p rograms that run continuously in the background and disp lays notifications . T o lear n more about each task, position the pointer ove r the ico n for a few mo ments and a sh ort descr iption of the task ap pears.
94 Exploring Y our Computer’s Features Setting up for communi cations Setting up for communications T o connect to the Inte rnet or to communic ate across telephone line s with another co mputer , y.
95 Exploring Y our Computer’ s Features Exploring audio features Connecting your computer to a network Y ou can connect yo ur computer to a network t o increase its capabilities and functionality . Accessing a network For specific inf ormation ab out connec ting to the network, consult your netw ork administrator .
96 Exploring Y our Computer’s Features Exploring audio features 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears.
97 Exploring Y our Computer’ s Features Using the Web Camera Using the Web Camera Y our computer may come with a built-in W eb Camera. With this W eb Camera y ou can do the following: ❖ T ake pict.
98 Exploring Y our Computer’s Features Using the Memory card reader Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), microSD™, miniSD™, MultiMediaCard ® (MMC ® ), and may support other media.
99 Exploring Y our Computer’ s Features Using the Memory card reader When inserting memory media , do not touch the met al contacts. Y ou could expose the stor age area to static electricity , which can destroy data. Always remove memory media when not in use.
100 Exploring Y our Computer’s Features Using the expansion port Do not r emov e memory med ia while data is being wr itten or re ad. Even when the Windows ® message “copying.. .” disappears, writing to the media might still be in progre ss and your data could be destr oyed.
101 Exploring Y our Computer’ s Features Using the expansion port On some computer models, you can attach an ex tended life battery to the expansion port. T o fi nd expansion de vices compatible with your computer model, plea se visit accessories.toshiba.
102 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet your individu al needs. T ogether , these allow you to ascertain ce rtain system details, set additio nal options, or change default options.
103 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from usin g the eco power plan by trac king real-time power consum ption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility .
104 Utilities Password Utility Password Utility Setting a passw ord lets you walk away f rom your computer while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword befo re you can work on your comput er again.
105 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password .
106 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
107 Utilities Password Utility 2 Click or touch Password Utility . 3 Click or touch User Password . (Sample Image) User Pa ssword tab 4 Click or touch Set . 5 Enter your passwo rd, and then enter it ag ain to verify . 6 Click or touch Set . 7 Click or touch OK to save your pa ssword as a text file.
108 Utilities Password Utility Deleting a user password T o cancel th e power - on password function: 1 T o access User Passw ord fr om the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
109 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Star t screen begin typing System Settings .
110 Utilities System Settings ❖ Boot Options —Allows you to change the sequence in which your comp uter sear ches the dr ives for the operating system ❖ Boot Priority —Allows you to configure boot pr ior ity settings. ❖ Boot Speed —Reduces the time needed for the BIOS to initialize, using either the Fast or Nor mal settings.
111 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled and sh ows the position of the USB port th at supports th e “USB Sleep and C harge function.” 1 T o access Sleep Utilities from the Start scr een begin typing System Settings .
112 Utilities Sleep Utilities ❖ When “USB Sleep and Char ge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal devices which ar e connected to the compatible ports .
113 Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come in to contact with USB ports. D o not allow USB ports to co me into cont act with meta l products, for example when carrying th e computer in your bag.
114 Utilities Sleep Utilities (Sample Image) Sleep and Charge scr een With certain exter nal devices, the USB Sleep and Charge function may no t work no matter wh ich char ging mode you select. In those cases, disable USB Sleep and Char ge in the utility and turn the computer on to char ge the device, or use a different charging device.
115 Utilities Function Key Function Key The Function option is disabled by default. TOSHIBA Function Ke y enables you to activa te functions by pressing specific keys either si ngly or in combination with Fn. Some functio ns show the toas t notificatio n at the edge of the screen.
116 Utilities Recover y Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box state, if necessary . Fo r detailed informatio n on using the utility to create recovery media, see “Creating recovery media” on page 48 .
117 Utilities TOSHIBA Application Installer TOSHIBA Application Installer Y ou must ha ve an Inte rnet connecti on to reinstall applications. The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer .
118 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to r eplace the keyboard-based user pas sword authentication sys tem when booting u p.
119 Utilities Fingerprint Authen tication Utility Fingerprint Logon The fingerprint utility enables l ogon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’ s Wind ows ® user account.
120 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not u se detergent to clean the reader . ❖ Avoid the following finger con ditions for enr ollment or recognition as they may r esult in fingerprint enr ollment errors or a drop in the fingerprint recognition succes s rate.
121 Utilities Fingerprint Authen tication Utility Fingerprint read er li mitations ❖ The finger print r eader compares an d analyzes the unique charac teri stics in a fing erprin t. However , ther e may be instan ces where certain u sers are unable to reg ister their fingerpr ints due to insufficient unique characteristics in th eir fingerprints.
122 Chapter 6 If Something Goes Wrong Some problems you may encounter when using yo ur computer are relatively easy to identif y and solve. Others may r equire help from yo ur network administ rator or the manufacturer of the softw are pr ogram. This chapter aims to help you so lve many problems by yourself.
123 If Something Goes Wrong Problems when you turn on the compu ter If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stop ped responding. Y ou can exit the pr ogram withou t shutting down the operating system or closing other pr ograms.
124 If Something Goes Wrong Problems when you turn on the com puter The computer displays the WARNING RESUME FA I L U R E / Windows Err or Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . This can happen if the c omputer was put into Sleep mode and the battery ha s dischar ged.
125 If Something Goes Wrong The Windows ® operating system is not working The battery light is blinking when the computer is on. If the battery lig ht is blinki ng when the c o mputer is on, this indicates a power mis match. Do th e following: 1 Check the O UTPUT specificat ions on th e AC adaptor (for example, DC 19V – 3.
126 If Something Goes Wrong The Windows ® operating system is not working If Windows ® fails to start properly twice, the Windows ® Boot menu will launch. T o enter th e Advanced Startup options manually: 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge.
127 If Something Goes Wrong The Windows ® operating system is not working Advanced options Choosing this o ption presents yo u with anothe r set of options: System Restore ❖ System Restore allows you to use a Restore point to return the compu ter to a state a t which it was perfor ming prop erly .
128 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services.
129 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has star ted properly but you still have a problem using your computer , the online Help can assist you in tr oubleshooting the pr oblem.
130 If Something Goes Wrong Power and the batteries 2 Click or touch Device Man ager . The Device Ma nager screen appears. 3 From the list of devi ce(s), double -click or touc h the device type. 4 T o view the device(s) installed, double-click or touch the device.
131 If Something Goes Wrong Keyboard problems The AC adaptor a nd power cord /cable work correctly , but the battery will n ot charge. The battery do es not cha r ge while the c omputer is consumin g full power . T ry t urn ing off the computer . The battery may be too hot or too cold to char ge pr operly .
132 If Something Goes Wrong Display problems The keyboard you conn ected may be def ective or incompatible with the computer . T ry using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank.
133 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that t he adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the colo r palette to one that is supported by the computer’ s internal display .
134 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Proble ms with the storage dr ive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive pr oblem may caus e one or more files to appear t o have garbag e in them.
135 If Something Goes Wrong Sound system problems 7 Even if you do not need to s can the drive for errors you can scan by c licking or touc hing Scan drive . Error -checking test s and repairs the storage drive. Y our hard disk seems very slow . If you have been using your computer fo r a long time , your files may have become fragmented.
136 If Something Goes Wrong Printer problems The computer emits a lo ud, high-pitched noise. This is feedback betwee n the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the sp eakers and the speaker volume is too lo ud.
137 If Something Goes Wrong Wireless networking problems Wireless networking problems This section provides genera l tr oubleshooting t ips for networking p roblems, spec ifically wireless (Wi-Fi ® ) networkin g. The terms a nd concepts used a ssume a basic understanding of ne tworks, and may be for mor e advanced users .
138 If Something Goes Wrong Develop good computing habits T o enable or disable w ireless communication, use the Fn + F8 key . For mor e information see “TOSHIBA Function Ke ys” on page 14 7 . ❖ Use IPCONFIG to verify that the comput er has a use ful IP address - one other than the private address of 169.
139 If Something Goes Wrong Develop good computing habits Some people use a combina tion of these method s, backing up all files weekly and copying cr itical files to exter nal media on a daily basis. If you have install ed your own pr ograms, you should back up these programs as well as yo ur data files.
140 If Something Goes Wrong Develop good computing habits Follow these st eps to create a restore point using the System Restore utility: 1 From the Start screen, type Control . Click or touch Control Pane l from the list that appears. 2 Click or touch System and Security , and th en System .
141 If Something Goes Wrong Develop good computing habits 6 Click or touch the Restor e point you want to use then click or touch Next . The time stamp a nd descr iption of each Restor e point is displayed.
142 If Something Goes Wrong Develop good computing habits Follow these st eps to back up yo ur computer or file s to optical discs, or a s torage drive: Y ou canno t back up the com puter while r unning on battery power . Connect the AC adaptor before continuing.
143 If Something Goes Wrong Develop good computing habits ❖ Do not guess - follow directio ns carefully! It is often necessary to run an installation utility first - before connecting a new hardware item to the compute r . If the device is conn ected first, it may be very diff icult to complete the installation su ccessfully .
144 If Something Goes Wrong If you need further assistance ❖ USB Sleep and Char ge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the featur e is disabled and to enable it if necessary . For more information, see “Enabling/Disabling USB Sleep and Char ge” on page 113 .
145 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ If the problem occurs while yo u are running a program, consult the pr ogram’ s documentation for troubleshooting s uggestions. Contact th e software company’ s technical support gr oup for their assistance.
146 If Something Goes Wrong T oshiba’ s worldwide offices T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .tos hiba.co.jp/index.htm . Australia T oshiba (Australia) Pty . Limited 84-92 T alaver a Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
147 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications.
148 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernati on mode Fn+ This TOSHIBA Function key activat es instant secur ity . The user logon screen will appear and a user with a valid account will ne ed to log back on to gain access to the computer .
149 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Functio n key cycles through the display options and highlight s the available options.
150 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless dev ices Disabling or enabling the touch pad Fn+ This T O S H I B A Function ke y decreases the screen brightness. Fn+ This T O S H I B A Function ke y increases the screen brightness.
151 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the cursor control overlay Disabling or enabling the numeric overlay Disabling or enabling the scroll lock V olume Mute Fn+ This TOSHIBA Function key enables/disables the cursor control overlay .
152 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom ou t.
153 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our computer ships with the corr ect power supply f or the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world.
154 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on you r computer . Acronyms The following acr onyms may a ppear in this User’ s Guide.
Glossary 155 DPI Dots Per Inch DVD Digital V ersatile (or Vid eo) Disc DVD-ROM Digital V ersatile (or Vide o) Disc Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Allo.
156 Glossary RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid Stat e Drive TFT Thin Film T ransisto.
Glossary 157 B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmits informa tion.
158 Glossary C cache —A section of very fast memory in which fr equently used information is duplicated for quick acc ess. Accessing data from cache is faster than access ing it from the comput er’ s main memory . See also CPU cac he, L1 ca che, L2 cac he .
Glossary 159 controller —A device that co ntrols the transfer of data from a computer to a peripheral device and vice versa. F or example, disk drives, monitors, keyboards, and pr inters all requir e controllers. CPU —See Central Processing Unit (CPU) .
160 Glossary disc —A round, flat piece of material, designed to be read from and written to by optical (laser) t echnology , and used in the production of optical discs, such as CDs and DVDs.
Glossary 161 eSA TA —An exter nal device that suppo rts hot swapping a nd fast data transf er . V ery useful in stor ing and transf erri ng lar ge files. executable file —A computer pr ogram that is ready to run. Application programs and batch files are examples of executable files.
162 Glossary Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set syste m options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys that activates a memory reside nt prog ram.
Glossary 163 I icon —A small imag e displayed on the s creen that represents a function, file, or prog ram. interlaced —A metho d of refr eshing a computer sc reen, in which only every other line of pi xels is r efr eshed. Inter laced monitors take two pa sses to cr eate a complete scr e en image.
164 Glossary load —T o mo ve informat ion from a storage device (such as a hard disk) into memo ry for processing. local area network —S ee LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive.
Glossary 165 non-interlaced —A method of r efr eshing a co mputer scr een, in which each pixel of every line is refr eshed as the electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing progra ms and data that cannot be used to star t the computer .
166 Glossary pointer —An icon ( usually an arrow) that moves on the screen when you slide yo ur finger ac ross the touch pa d or move a mouse. Used to point to and s elect/activat e on-screen items, such as icons, menu items, and butto ns.
Glossary 167 RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to conne ct a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memory that can be read bu t not writ ten to.
168 Glossary system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands.
169 Index A AC adaptor 39 AC power 78 AC power light 39 accessing network 95 AccuPoint® primary button 58 secondary button 58 adding memory 46 optional external devices 46 adequate ventilation coolin.
170 Index safety pr ecautions 86 setting notifications 82 taking car e of 86 battery indicator light 81 BIOS Setup see System Settings C cari ng for your computer 66 changing battery 86 char ging the .
171 Index external display , adjusting 65 F files backing up 69 , 75 saving 74 fingerpr int authentication 118 Fingerprint Authenticat ion Utility using 118 Function Key 115 Function Keys disabling or.
172 Index moving the computer 67 N network accessing 95 connecting your computer 95 networking wireless 94 notification ar ea 93 notifications 93 O online resour ces To s h i b a 75 optional external .
173 Index safety pr ecautions battery 86 saving files 74 selecting a place to wor k 30 power plan options 84 video cables 63 Service Station 116 setting low battery notifications 82 setting up AC adap.
174 Index external monitor 132 good computing habits 138 hard disk dr ive is slow 135 high-pitched noise 136 installing har dware /softwar e 142 keyboard 131 missing files/tr ouble accessing a drive 1.
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