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GMAD00337010 09/12 If you need assistance: ❖ Technical support is available on line at Toshiba’s Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plu s many downloadable software drivers, BIOS updates, and other downloads.
2 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 Critical Applications The computer you have pu rchased is not designed for any “cri tical applications.” “Critical applications” means life s upport systems, medical applicati ons, connectio.
4 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interferen ce received, including interference that may cause undesired operatio n.
5 frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite systems. High power radars are allocated as prim ary users of the 5.25 GHz to 5.35 GHz and 5.65 GH z to 5.85 GHz band s. Thes e radar stations can cause interference with and/or damage this device.
6 Canada – Indust ry Canada (IC) This device complies with RSS 210 of Industr y Canada. The installer of this radio equipment mu st ensure that the antenna is loc ated or pointed such that it does n.
7 EU Declaration of Conformity TOSHIBA declares that th is product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsib le for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many.
8 VCCI Class B Information Ta i w a n The legal communications mentioned in the above item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
9 2. Indication The indication shown below ap pears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. O F : This equ ipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
10 The following rest rictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wire less module into other device. ❖ 5.
11 Europe - Restrictions for Us e of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2. 4 GHz and 5 GHz channel limitations apply.
12 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technol ogy that is based on Frequency .
13 Because products with Bluetooth wireless technology operate within the guidelines found in radio frequen cy safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
14 Location of the Required Label (Sample shown below. Location of the label and man ufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba.
15 TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRA CT OR OTHERWISE, ARISING OUT OF OR IN CON NECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
16 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wast e-to-landfill goal at all our production sites. In add ition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
17 Contents Introduction ............................... ................................................. 24 This guide ...............................................................26 Safety icons ...................................................
18 Contents Check list .......................................................... 34 Precautions ....................................................... 34 Important information on your computer’s cooling fan ............................... 36 Setting up your computer .
19 Contents Connecting an external monitor via the DisplayPort™ ..............................................70 Directing the display output when you turn on the computer ..................................70 Adjusting the quality of the external display .
20 Contents Charging the RTC battery .................................. 87 Monitoring main battery power ...............................88 Determining remaining battery power ...............89 What to do when the main battery runs low .....90 Setting battery notifications .
21 Contents Removing memory media ............................... 112 Using the eSATA/USB combo port ........................113 Using the expansion port ......................................113 Chapter 5: Utilities ................ .................
22 Contents Problems when you turn on the computer ............141 The Windows ® operating system is not working .................................................143 Using Startup options to fix problems ............144 Internet problems ............
23 Contents Output (Display switch) ..................................172 Display brightness ..........................................173 Disabling or enabling wireless devices............173 Disabling or enabling the touch pad ................173 Cursor control overlay .
24 I n t roduct ion Welcome to the world of powerful, portable, mu ltimedia computing. With your Tosh iba computer, your work and entertainment can accompany you wherever you go .
25 Introduction needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.ene rgystar.gov/powermanagem ent for more information regarding the ENERGY STAR ® Program.
26 Introd uction This guide This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You can: ❖ Read the entire guide from be ginnin g to end. ❖ Skim through an d stop wh en a topic interests you.
27 Introduction Safety icons Safety icons This manual contains safety instruct ions that must be observed to avoid potential hazards that could result in personal in juries, damage to your equipmen t, or loss of data.
28 Introd uction Other documentation Y our computer’ s features and specifications Certain computer chassis are de s igned to accommodate all possible configurations for an entire produc t Series.
29 Chapter 1 Getting Started This chapter provides tips for using your computer effectivel y, summarizes how to connect components, and explains what to do the first time you use your comput er.
30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vents or heaters.
31 Getting Started Selecting a place to work ❖ Avoid glare: positio n the notebook so that light sources (lamps or windows) do not shine or reflect direct ly into your eyes. Place the notebook disp lay away from bright light sources or reduce the light i ntensity from windows by using bli nds.
32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
33 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and wal k around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
34 Getting Started Selecting a place to work Health Administration Web site at: http://www.osh a.gov/SLTC/etools/computerworkstati ons/ Check list ❏ Is your chair comfortable - does it support your .
35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
36 Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially imp ortant for files you receive via email or download from the In ternet. Occasionally, even new programs you buy from a supplier may contain a computer virus.
37 Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 37 . Please handle your computer carefully to avoi d scratching or damaging the surface.
38 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cab le to the AC adaptor.
39 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury .
40 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it , see “Exploring Your Computer’s Features” on page 102 .
41 Getting Started Registering your co mputer with Toshiba The first time you turn on your computer, the setup guides you through steps to set up your soft ware.
42 Getting Started To Restart your computer 3 In the lower right of the screen click the Power ( ) icon. (Sample Image) Shut down 4 Highlight Shut down while holding th e Shif t key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off.
43 Getting Started Adding optional external devices If you power down using the Sleep command and the battery discharges fully , your unsaved information will be lost. Be sure to save your work first. 3 In the lower right of the screen click the Power ( ) icon.
44 Getting Started Adding memory (optional) memory if you use complex soft ware or process large amounts of data. Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this proced ure.
45 Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work . Make sure the system indicator panel's storage drive light and the drive in-use light are off.
46 Getting Started Adding memory (optional) 8 Using a small Phillips screwdriver, lo osen the screw(s) that secures the memory module slot cover. (Sample Illustration) R940—Removi ng the memory module slo t cover (Sample Illustration) R950—Removing the mem ory module slot cover 9 Remove the memory module slot cover.
47 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touch ing the connector on the memory module or on the computer .
48 Getting Started Adding memory (optional) aligning the conn ector’s notch with th e matching key in t he socket. (Sample Illustra tion) Aligning the memory module with the socket 14 Firmly press the mem ory module into the memory slot’s socket at approximately a 30-degree an gle (to the horizontal surface of the computer).
49 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory modul e Do not force the memory module into position. The memory module should be completely inserted in to the socket and level when secured in place.
50 Getting Started Adding memory (optional) 18 Turn the computer right side up. Make sure to remov e the soft cloth from the work surface before restarting the computer.
51 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
52 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor hav e adequa te ventilation and are prote cted from over heating when th e power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
53 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.
54 Getting Started Recovering the Internal Storage Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor . ❖ When you restore your system, only the operating system files, applications, and driv ers originally shipped with the computer are restored.
55 Getting Started Recovering the Internal Storage Drive To create recovery media: 1 From the Start screen begin typing Recovery Media Creator and click your select ion, or if you are in the Desktop, move your pointer over t he upper or lower right corner of the screen .
56 Getting Started Recovering the Internal Storage Drive All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use bla nk media.
57 Getting Started Recovering the Internal Storage Drive To recover your internal storage drive from recovery media: 1 Make sure your computer is turned off. 2 Do one of the following: ❖ If your recovery files are on DVDs, insert the first recovery DVD int o your optical disc dri ve.
58 Getting Started Recovering the Internal Storage Drive You can recover the factory defau lt software (refresh your PC), while the computer will attempt to back up your data usi ng the utilities stored on y our comp uter’s internal storage drive: TECHNICAL NOTE: Y our data will be copied into the backup folder .
59 Getting Started Recovering the Internal Storage Drive The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen T oshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 79 ).
60 Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your W indows ® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
61 Getting Started Recovering the Internal Storage Drive 5 Scroll down to “R emove everything and reinstall Wi ndows,” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC screen 6 Click the Next button. The “Do you want to fully cle an your dr ive” screen appears.
62 Getting Started Recovering the Internal Storage Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot you r Windows ® operating system.
63 Getting Started Using the Toshiba Dual Po inting Device Application Installer. In the list that appears, click your selection. (Sample Image) Install ing drivers and applications 2 Click Next . 3 Click the item you want to install. 4 Click Install .
64 Getting Started Using the Toshiba Dual Pointing Device AccuPoint ® II pointing device —Moves the cursor and selects items on the screen. To move the cursor, gently push t he pointing device in the direction you want the cursor to move . Pushing harder on the pointing device moves the cursor faster.
65 Getting Started Using the Toshiba Dual Po inting Device Refer to the table below for specific instructions on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer .
66 Getting Started Using the Toshiba Dual Pointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to mo ve or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user in terface elements.
67 Getting Started Using the Toshiba Dual Po inting Device accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the touch pad, so that it does no t respond to touch or button presses while you type.
68 Getting Started Connecting an external device The function of the secondary (right-hand) button depen ds on the program you are using. It usually corresponds to the right mouse button (“right-clicking”). Check your program ’s documentation to determine whether it uses the right mouse but ton.
69 Getting Started Using external display devices (Sample Illustration) Vid eo ports on left side o f computer Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
70 Getting Started Using external display devices T o locate your RGB port, please refer to your Quick Start document. Y ou can change the display settings by pressing the () + P keys, or by configuring the display properties settings. Connecting an external moni tor via the DisplayPort™ (Available on certain models.
71 Getting Started Using external display devices Depending upon the type and numb er of external display dev ices connected to your computer, your available display options will vary, but will includ.
72 Getting Started Customizing your computer’s settings Customizing your computer’ s settings There are several ways in which you can customi ze your computer to suit your particular requiremen ts. Y ou can go into your comput er settings to make adjustments to your com puter to suit your needs.
73 Getting Started Caring for your computer Using a computer lock You may want to secure your computer to a heavy object su ch as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more in formation on purchasing a cable lock, visit accessories.
74 Chapter 2 Learning t he Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the comput er’s tempor ary memory unt il you save it to the internal storage drive.
75 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space a nd improve performance. ❖ Scan all new files for viruses. This precaution is especially imp ortant for files you receive via external media, email, or download f rom the Intern et.
76 Learning the Basics Using the keyboard T o capture a print screen of the entire scree n, press the Fn + PRTSC key . (This only applies to models with a 10-key keypad) T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PRTSC key .
77 Learning the Basics Mouse properties Special Windows ® keys (Sample Illustration) S pecial Windows ® keys Your computer’s keyboard ha s one key and one button that have special functions in Windows ® : ❖ Windows ® key —Toggles betw een the Desktop screen and the last app opened on the Start scr een.
78 Learning the Basics Starting an app Starting an app To Start an app on the Start sc reen, move your pointer over the appropriate tile and click to open. To Start an app from the Desktop , move your pointer over the upper or lower right corner of th e screen.
79 Learning the Basics Saving your work Saving your work Before you turn off the computer usi ng the Shut down com mand, save your work on the internal st orage drive, external media, flash media, or optical disc. This is one of the most import ant rules of computing.
80 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc drive is located on the side of the computer.
81 Learning the Basics Using the optical disc drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if th e computer’s power is off. 2 Make sure the drive’s i n-use indicator light is off.
82 Learning the Basics Using the optical disc drive If your disc does not run using this metho d, try using an app lication that is associated with the media on the disc. For example, if it is a music CD, open Windows Media ® Player and use it to s elect and then play the CD.
83 Learning the Basics Toshiba’s online resources Removing a disc with the computer on To remove an optical disc with the computer turned on: 1 Press the eject bu tton on the drive. Do not press the eject button while the drive in-use indicator light is glowing.
84 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. T oshiba’ s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in th e process.
85 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establ ish a reliable wired or wireless connection effortlessly and qui ckly. ❖ EasyGuard Opti mize —to enable users to customize system settings to be more productive.
86 Mobile Computing Running the computer on battery power For optimum optical media performance, it is recommended that you play DVDs while running the computer on AC power . For more information about Windows ® power plans, see “Power Plans” on page 92 .
87 Mobile Computing Running the computer on battery power To charge th e main battery whil e it is in your comp uter, plug the computer into a live electrical out let.
88 Mobile Computing Monitoring main battery power Depending on your system, the R TC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the co mputer powered on for 24 hours.
89 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
91 Mobile Computing Monitoring main battery power 4 Click Change advanced power settings . The Advanced settings tab of the Power Options wind ow appears. 5 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Optio ns screen 6 Configure the alarm settings to suit your needs.
92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Power Plans . Using one of these power plans lets you cho ose between maximum power savings and peak sys tem performance. You may also set individual power-saving options to suit your own needs.
93 Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click the plus signs to expand each item and to see what settings are available for each item.
94 Mobile Computing Changing the main battery shortened. To enable or disable the eco power plan, press the eco Utility ® button. (Sample Illustration) R94 0—Locating the eco Utility ® button (Sam.
95 Mobile Computing Changing the main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer .
96 Mobile Computing Changing the main battery (Sample Illustration) R950—Unlockin g the battery release lock 6 Slide and hold the battery releas e latch to release the battery.
97 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations.
98 Mobile Computing Taking care of your battery 3 Slide the battery release l ock to the locked po sition. (Sample Illustration) R940—Locking the battery release lock (Sample Illustration) R950—Locking the batt ery release lock 4 Turn the computer right side up.
99 Mobile Computing Disposing of used batteries ❖ Avoid touching the meta l terminals of the battery with another metal object. Short-circuitin g the battery can cause it to overheat and may cause damage to the battery or the computer. ❖ Do not incinerate a spent batter y, as this could cause it to explode and release caustic liquid.
100 Mobile Computing Disposing of used batteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can ca use a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury .
101 Mobile Computing Traveling tips T raveling tips The environmental precautions listed in “Selecting a pl ace to work” on page 29 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust.
102 Chapter 4 Exploring Y our Computer’ s Features In this chapter, you will explore so me of the special features of your computer. Exploring the Start screen The Start screen is the launching pad .
103 Exploring Y our Computer’ s Features Exploring the Start screen For detailed inform ation on the new Windows 8 functi onality, refer to the Windows ® Help and Support. (Sample Image) Windo ws ® Start screen Charms Use the Windows ® Charms to start apps, find docum ents, set up system components, and perform most other computing tasks.
104 Exploring Y our Computer’ s Features Exploring the desktop Ti le s Tiles can be accessed and launch ed from the Start screen. Typical Start screen tiles are the De sktop tile and Mail tile, as well as tiles representing all other applicati ons downloaded to your system.
105 Exploring Y our Computer’ s Features Exploring the desktop You may see various icons displayed on your system desk top, for example: Recycle Bin—Holds files you have deleted. You ma y be able to retrieve these files until you empty the Recycle Bin.
106 Exploring Y our Computer’ s Features Windows ® St ore To activate a specific task, clic k the appropriate Notification area icon. Notifications There are many types of notification s you can employ to help you with the many tasks you perform every day.
107 Exploring Y our Computer’ s Features Exploring audio features Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
108 Exploring Y our Computer’ s Features Explor ing audio feat ures Recording sounds You may record sounds using the com puter’s internal microphone (available on certain mo dels) or by connecting an optio nal external microphone. Using a microphone 1 If you want to use an external m icrophone, connect it to the computer.
109 Exploring Y our Computer’ s Features Using the Web Camera To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack .
110 Exploring Y our Computer’ s Features Using an ExpressCard ® Inserting an ExpressCard ® T o locate your Expres sCard ® reader , please refer to your Quick Start document. Before you insert an ExpressCard ® , refer to the documentation that comes with the card to see if you need to do anything before y ou insert it.
111 Exploring Y our Computer’ s Features Using the Memory card reader 4 Locate the ExpressCard ® eject button. 5 Press the ExpressCard ® eject button once to pop it out slightly, and push it in to remove the ExpressCard ® . The ExpressCard ® ejects slightly from the slot.
112 Exploring Y our Computer’ s Features Using the Memory card reader Inserting memory media T o locate your memory card reader , please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down.
113 Exploring Y our Computer’ s Features Using the eSATA/USB combo port 4 Gently press the card inward to release it. The card pops out sl ightly. 5 Grasp the card and pull it straight out. (Sample Illustration) Remo ving memory media Do not remove memory media while data is being written or read.
114 Exploring Y our Computer’ s Features Using the expansion port a mouse, speakers, and USB de vices) connected to a Port Replicator on your desk. When you return to your desk, you can then quickly connect your computer to the Port Repli cator and have immediate access to all of your network resources and external devices.
115 Chapter 5 Utilities Your computer includes several utilities desi gned to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascer tain certain system det ails, set additional options, or change defaul t options.
116 Utilities Desktop Assist ❖ Service Station ❖ TOSHIBA Applicatio n Installer ❖ HDD Protection Utility ❖ TOSHIBA Button Setting ❖ Trusted Pl atform Modul e (TPM) ❖ Fingerprint Utility Desktop Assist The Desktop Assist provides qui ck access to computer functions and allows you to customize a range of computer setti ngs.
117 Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Disc Player (Sample Image) Desktop Assist window – Media & Entertainment tab.
118 Utilities Desktop Assist T ools & Utilities The features that may be available in this category are: ❖ eco Utility ® ❖ Fingerprint Utility ❖ HDD Protection Utility ❖ Supervisor Passwo.
119 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Cooling Performance Diagnostic Tool ❖ PC Diagnost ic Tool ❖ PC Health Monito r ❖ .
120 Utilities eco Utility ® eco Utility ® The eco Utility ® moni tors your power savings from using the eco power plan by tracking real-time po wer consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen beg in typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon.
121 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional p rotection for your files. When you set a password, you must enter the password before you can wo rk on your computer again.
122 Utilities Setting passwords 3 Click Supervisor Password . (Sample Image) Sup ervisor Password tab 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . Under User Policy , this option may or may not ask for password verification.
123 Utilities Setting passwords 7 Enter the password, and then click Verify . 8 Click OK to exit Using a user password A user password provides power-on password protecti on.
124 Utilities System Settings 5 Click Delete . An authority verificati on pop-up screen appears. 6 Click Delete 7 Enter the password, and then click Verify . 8 Click OK to exit. System Settings System Settings is the TOSHIBA configurat ion management tool available through the Windows ® operating system.
125 Utilities System Settings changes to the Fun ction keys settings (Not ifications). See “Function K ey” on page 130 and “TOSHIBA Function Keys” on page 170 ❖ HDD Protection —Allow s you to enable or disable HDD Protection, which uses the accel eration sensor to detect vibrations, shocks, and other sim ilar issues with the comp uter.
126 Utilities Sleep and Charge ❖ Keyboard —Allows you to enable or disable the Wake-up on Keyboard function ❖ USB —Allows you to set conditions for USB, includi ng Legacy USB Support, Internal USB 3.
127 Utilities Sleep and Charge Charge function” m ay not work w ith certain external devices even if they are compliant with the US B specification. In those cases, power on the computer to charge the device.
128 Utilities Sleep and Charge Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
129 Utilities HDD Protection Utility (Sample Image) Sleep and Charge screen With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device.
130 Utilities Function Key 4 Click HDD Protection . The HDD Protection Properties window appears. Scroll down to see available options. (Sample Image) HDD Protection Properties window 5 Select ON to enable HDD protection, or select OFF to disable HDD protecti on.
131 Utilities Cooling Performance Diagnostic Tool The Function options are disabled by default. Available options are: ❖ Power Plan ❖ Touch Pad ❖ Cursor Overlay ❖ Numeric Overlay Cooling Perfo.
132 Utilities PC Health Monitor 4 Click the Diagnost ic Tool tab. (Sample Image) PC D iagnostic Tool window 5 Select the device(s) that you would like to test by cli cking the check box that appears to the left of the device. Click the + (plus) and - (minus) symbols to expand and colla pse the categories.
133 Utilities Recovery Media Creator recharging, CPU, memory, backlight illuminat ion time, and temperatures for various devices). The collected information is not limited to the examples specified he re. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or less per year).
134 Utilities TOSHIBA Application Install er To reinstall drivers and application s: 1 To access TOSHIBA Applicatio n Installer from the Start screen begin typing Application Installer , or while in the Desktop screen double-click the Desktop Assist icon.
135 Utilities TOSHIBA Button Setting TOSHIBA Button Setting TOSHIBA Button Sett ing allows you to custom ize the system control buttons. These buttons are located on th e system control panel directly above t he keyboard. To access TOSHIBA Button Setting: 1 From the Desktop screen double-click the Desktop Assist icon.
136 Utilities Fingerprint Utility To install TPM: 1 From the Start screen begin typing Application Installer , or while in the Desktop sc reen double-click the Desktop As sist icon. 2 Click Support & Recovery . 3 Double-click TOSHIBA Application Installer and then click Yes .
137 Utilities Fingerprint Utility 3 Double-click Fingerprint Utility . It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint pra ctice tutorial shows how to achieve the highest quality fingerprint samples.
138 Utilities Fingerprint Utility ❖ Do not touch the reader with a finger or any object with built-up static electricity. Observe the following before you swipe your finger on the reader, whether for fingerprint enroll ment/registration or recognition.
139 Utilities Fingerprint Utility ❖ Check sliding position (see illustration below). (Sample Illustration) Aligning the finger on the reader Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a fingerprint.
140 Chapter 6 If Somet hing G oes Wr o ng Some problems you may encounter wh en using your computer are relatively easy to identify and solv e. Others may require help from your network administrator or the manufacturer of th e software program. This chapter aims to help you solve many problems by yourself.
141 If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task . Closing the failed program should allow you to co ntinue working. If it does no t, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End Task .
142 If Something Goes Wrong Problems when you turn on the computer displayed, a program or driver may have prevented Windows ® from shutting down. Data stored in the computer’s memory has been lost. Data stored in the computer’s internal storag e drive may not be affected.
143 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bulletin by name).
144 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
145 If Something Goes Wrong The Windows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it wa s performing p roperly.
146 If Something Goes Wrong The Windows ® operating system is not working ❖ Disable driver signa ture enforcement Allows drivers containing improper signatures to be installed ❖ Disable early-lau.
147 If Something Goes Wrong Fixing a problem with Device Manager When the “Windows Help and Supp ort ” screen appears, do one or both of the following: ❖ In the open search field type the topic .
148 If Something Goes Wrong Memory problems driver or rolling back the driv er in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Win dows ® online Help.
149 If Something Goes Wrong Power and the batteries For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
150 If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccu rate. Let the battery discharge completely, then try charging it again.
151 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their soluti ons: The screen is blank. Display Auto Off ma y have gone into effect. Press any key to activate the screen. You may have activated the inst ant password feature by pressing Fn and F1 simultaneously.
152 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s intern al display.
153 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usuall y show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.
154 If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. (Sample Image) Clicki ng on the drive 4 In the pop-up m enu, click Properties . The drive’s Properties box appears. 5 Click the Tools tab. 6 Click the Check button.
155 If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages auto matically create backup files. You may also be able to recover lost data using utility software.
156 If Something Goes Wrong Sound system problems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive.
157 If Something Goes Wrong ExpressCard ® problems If your system does not have buil t-in drivers for your ExpressCard ® and the card did not come with an operating system driver, it may not work under t he operating syst em. Contact the manufacturer of the ExpressCard ® for information about using the card un der the operating system.
158 If Something Goes Wrong Printer problems 3 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. The system does not recognize your ExpressCard ® . Refer to the ExpressCard ® documentation.
159 If Something Goes Wrong Wireless networking problems If you cannot resolve the prob lem, contact the printer’s manufacturer. The printer will not print what you see on the screen . Many programs display information on the screen differently from the way they print it.
160 If Something Goes Wrong Wireless networking problems System and Security , and then System . Carefully note any error messages - these will be very help ful if you should confer with a support technician at a later time. T o enable or disable wireless communication, us e the F8 key .
161 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD tit le, try the following steps: 1 Verify that the disc is in a format that the drive supports.
162 If Something Goes Wrong Develop good co mputing habits 3 Select None from the Screen saver drop-down list. 4 Click OK . Develop good computing habits Save your work frequently. You can never predict when your computer w ill lock, forcing you to close a program and lose unsaved changes.
163 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files.
164 If Something Goes Wrong Develop good co mputing habits 9 Click Close . Then, at a later time, you can re-establish your Windows ® configuration using the saved restore point. To do this : 1 From the Start screen, type Control . Click Control Panel from the list that appears.
165 If Something Goes Wrong Develop good computing habits from optical discs. External opti cal disc writers are also widely available. Follow these steps to back up your computer or files to optical discs, or a storage drive: Y ou cannot back up the computer while running on battery power .
166 If Something Goes Wrong Develop good co mputing habits ❖ Restart the Windows ® operating syst em. Always restart the Windows ® operating system after each installation, even if the installation utilit y does not prompt you to do so.
167 If Something Goes Wrong If you need further assistance be below the lim it specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the li mit in the TOSHIBA Sleep utility to enable charging at the current battery power level, or, if battery power is running low or is depleted, conn ect the AC adaptor to your computer.
168 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Consult the dealer from whom you purchased your com puter and/or program. Your dealer is your best source for current information. For the detailed specifications for you r computer, visit support.
169 If Something Goes Wrong Toshiba’s worldwide offices T oshiba’ s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/inde x.htm . Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd.
170 Appendix A TOSHIBA Function Keys TOSHIBA Function k eys provide a quick way t o modify selected system functions and to launch applications. Functions TOSHIBA Function k eys are used to set or mod.
171 TOSHIBA Function Keys Functions Lock (Instant security) Power plan Sleep mode Hibernation mode Fn + This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to l og back on to gain access to the computer.
172 TOSHIBA Function Keys Functions Output (Display switch) Fn + This TOSHIBA Function key cycles through the display options and highlights the available options. ( O n l y t h e f i r s t option is available when you do not have an external monitor attached.
173 TOSHIBA Function Keys Functions Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad When using the T ouch pad ON/OFF button or F9, the AccuPoint pointing device will continue to work,. Only the T ouch pad will be disabled.
174 TOSHIBA Function Keys Functions Cursor control overlay Numeric overlay Scroll lock Volume Mute Optical disk drive Fn + This TOSHIBA Funct ion key enables/disables the cursor control overlay. (Available on certain models.) Fn + This TOSHIBA Funct ion key enables/disables the numeric overlay.
175 TOSHIBA Function Keys Functions Keyboard Function keys Zoom (Display resolution) Fn + This TOSHIBA Fu n ct i on key takes a snapshot of your display screen. (Available on certain models.) Fn + This TOSHIBA Fu nc t io n key allows you to zoom out. Fn + This TOSHIBA Fu nc t io n key allows you to zoom in.
176 Appendix B P o wer Cord/Cable C o nnector s Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors fo r various parts of the worl d.
177 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The following acronyms m ay app ear in this User’s Guide.
178 Glossary DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Vi deo) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasabl.
Glossary 179 RGB Red, Green Blue light (m onitor) RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid S.
180 Glossary B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BI OS. baud rate —The speed at which a commun ication device, such as a printer or modem, tran smits information.
Glossary 181 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache.
182 Glossary CPU —See Central Processin g Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’s main memory th at temporarily stores data and instructions the CPU will need to execute commands and program s.
Glossary 183 disk drive —The device that reads and writes information and programs on e x t e r n a l m e d i a or hard disk. It rotates the disk at high speed past one or more read/write heads. document —Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
184 Glossary F file —A collecti on of related information, saved on disk with a un ique name. A file may be a program, in fo rmation used by a program, or a document. See also docume nt. File Allocation Table (FAT) —The section of a s t o r a g e d r iv e that keeps track of the loca ti on of sto red files.
Glossary 185 hardware —The physical components of a computer system. Compare software. H D M I ( High-Definition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better pictu re quality than analog signal.
186 Glossary LAN (Local Area Netwo rk) —A group of computers or oth er devices dispersed over a relatively lim ited area and connected by a communications link that enables any device to interact w ith any other on the network.
Glossary 187 motherboard —The computer’s main circuit bo ard that contains the processor, memory, and other primary components. MS-DOS prompt —See system prompt.
188 Glossary password —A unique string of characters en tered by a user to verify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers.
Glossary 189 Random Access Memory —See RAM. Read-Only Memory —See ROM. reboot —See boot , restart . removable disk —A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
190 Glossary shortcut —See keyboard shortcut . Sleep —A feature of some Windows ® operating sys tems that allows you to turn off the computer withou t exiting your open applications and to continue from where you left off when you turn the computer on again.
Glossary 191 utility —A computer program designed to perfo rm a narrowly focused operation or solve a specific problem. Utilities are often relate d to computer system managem ent.
192 Index A AC adaptor 37 AC power 86 AC power light 37 accessing network 107 adding memory check total memory 52 memory (optional) 43 optional external devices 43 adequate ventilation cooling fan 36 .
193 Index setting notifications 90 taking care of 98 battery indicator light 89 BIOS Setup see TOSHIBA Hardware Setup button eco Utility® 93 eject, optical disc drive 80 C Call2Recycle™ battery 100.
194 Index double-click 67 DVD removing with computer off 83 removing with computer on 83 DVD player troubleshooting 161 DVDs using 79 E EasyGuard® 84 eco power plan 93 eco Utility® 120 eco Utility®.
195 Index Alt keys 76 Ctrl keys 76 Fn key 76 function keys 76 special Windows® keys 77 troubleshooting 150 using 75 keys Ctrl Fn Alt 76 function keys 76 L LEDs system indicator li ghts 89 AC adaptor .
196 Index optical discs troubleshooting 156 optical media recording 82 optional external devices adding 43 other documentatio n 28 P password deleting a supervisor 122 deleting a user 123 setting a su.
197 Index safety precautions battery 98 saving files 79 scroll lock TOSHIBA Function k ey 174 Search programs and files field starting a program 78 secondary button 64 selecting a place to work 29 pow.
198 Index enabling/disabling touch pad 173 Hibernati on mode 171 keyboard Function k eys 175 Lock (Instant security) 171 numeric overlay 174 optical disk drive 174 Output (Display sw itch) 172 power p.
199 Index U USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 user password, deleting 123 user password, setting 123 using a microphone 108 computer lock 73 DVDs 79 eco power p.
Een belangrijk punt na aankoop van elk apparaat Toshiba PT535U02Y005 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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