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[CONFIDENTIAL] Toshiba Personal Computer TECRA M11/Satellite Pro S500M Series Maintenance Manual First edition April 2010 TOSHIBA CORPORATION File Number 960-813.
ii TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Copyright © 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba.
TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Comp.
iv TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition.
vi TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Table of Contents Chapter 1 Hardware Overview 1.1 Features ...........................................................................................................
TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2-6 2.
viii TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.2 Executing the Diagnostic Test .
TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] ix 3.33 . Starting TOSHIBA Test & Diagnostic .................................................................. 3-96 3.34 . Windows PE T&D .......................
x TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout .................
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview.
1 Hardware Overview 1-2 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL].
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.1 Features .
1 Hardware Overview 1-4 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Figures Figure 1-1 Front of the computer ........................................................................................... 10 Figure 1-2 System unit configurations .
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-5 1.1 Features The Toshiba TECRA M11/Satellite Pro S500M Series Personal Computer uses extensive.
1 Hardware Overview 1-6 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Chipset Toshiba TECRA M11/Satellite Pro S500M Series computer is Equipped with Intel Ibex peak-M QM57 or HM55.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-7 TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows.
1 Hardware Overview 1-8 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] SmartCard Slot This slot can accommodate a single Sm art Card device.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-9 Internal LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE- T), Fast Ethernet LAN (100 megabits pe r second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).
1 Hardware Overview Figure 1-1 Front of the computer 1-10 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL].
1 Hardware Overview The system unit configuration is shown in figure 1-2 Figure 1-2 System unit configurations TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-11.
1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-4 and 1-5 is a block diagram of the system unit. Figure 1-3 System unit block diagram (case of 10, 10c model ） 1-12 TECRA M11/Satellite Pro.
1 Hardware Overview Figure 1-4 System unit block diagram (case of 10GC model) TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-13.
1 Hardware Overview 1-14 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] The system unit is composed of the following m ajor components: Microprocessor The Toshiba TECRA M11/Satellite Pro S500M Series computer is equipped with an Intel ® Processor.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-15 Chipset Toshiba TECRA M11/Satellite Pro S500M Series computer is Equipped with Intel Ibex peak-M QM57 or HM55.
1 Hardware Overview 1-16 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] CardBus / PC card controller (Yenta2 Ver.2.2) SD card controller (SDHC Ver.1.2) A SD IO card controller (Ver.1.0) SmartMedia Controller (SMHC Ver.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-17 Modem Controller One MDC is used. Product made from Askey MDC1.5 (Azalia) This controller has the following functions: One RJ11 port V.
1 Hardware Overview 1-18 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Bridge Media Controller slot Card slot ｘ１ SD, mini SD (w/ adapter),Micro SD (w.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-19 Other chips Clock generator ： ICS9LVRS394CKLFT (Made by Integrated Device Technology) EC/KBC ： MEC1609-PZP(REVISION.
1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1.
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 160GB, 250GB or 320GB. The HDD is shown in figure 1-5.
1 Hardware Overview 1-22 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-3 2.5-inch HDD specifications Specifications Items TSDC G8BC0006T161 TSDC G8BC0006T251 TSDC G8BC0006T321 TSDC G8BC0006T501 Outline Width (mm) 100.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-23 1.5 Optical Drive (ODD) 1.5.1 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) DVD-ROM. The specifications of the DVD-ROM are described in Table 1-3.
1 Hardware Overview 1.5.2 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-25 Table 1-5 DVD Super Multi drive outline dimensions 仕 様 TEAC Panasonic HLDS 項目 DV-W28S-VTA G8CC0004LZ20 UJ890ADTJ6-A G8CC0004MZ20 GT20N-ATAK7N1 G8CC0004RZ20 Width (mm) 128 (excluding projections) Height (mm) 12.
1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller.
1 Hardware Overview 1.7 TFT Color Display The TFT color display consists of 14.0-inch HD /HD+ LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768 or 1,600 x 900 resolutions.
1 Hardware Overview 1-28 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-6 LCD module specifications Specifications 15.6”HD(1366x768) Non-CSV Item Samsung LTN140AT07- 601G33C0005Y110 LG LP140WH1- TLB1G33C0005Z110 Number of Dots 1,366 (W) x 768 (H) Dot spacing (mm) 0.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-29 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer.
1 Hardware Overview 1-30 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-7 Power supply output rating ACPI state S3 S3 S3 S4/S5 S4/S5 S4/S5 G3 M state M3 Moff .
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-31 R 3 R3V ○ ○ ○ ○ ○ ○ ○ RTC.
1 Hardware Overview 1-32 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] 1.9 Batteries The computer has three types of batteries as follows: Main battery pack RTC battery The battery specifications are listed in Table 1-9.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-33 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer.
1 Hardware Overview 1-34 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11.
1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-35 1.10 AC Adapter The AC adapter is also used to charge the battery.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-1 Chapter 2 Troubleshooting Procedures.
Troubleshooting Procedures 2-2 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-3 Chapter 2 Contents 2 2-2 2.1 Troubleshooting ............................................................................................
Troubleshooting Procedures 2-4 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.9 Display Troubleshooting .......................................................................................2-42 2.10 Optical Disk Drive Troubleshooting .
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-5 Figures Figure 2-1 Troubleshooting flowchart (1/2) ..........................................................................2-9 Tables Table 2-1 Battery icon .
Troubleshooting Procedures 2-6 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction.
Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow.
Troubleshooting Procedures 2-8 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-9.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813).
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-11 If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem.
Troubleshooting Procedures 2-12 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 15. If a malfunction is detected on the fingerpr int sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.18.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-13 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts.
Troubleshooting Procedures 2-14 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above.
Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.
Troubleshooting Procedures 2-16 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and comp are it to the tables below.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-17 Main Battery Error code Meaning 22h Main battery discharg e current is over 0.5A. 23h Main battery charge cu rrent is over 4.3A. 24h The compensation value of [0A] is not within the limits from de sign data (± 400mA).
Troubleshooting Procedures 2-18 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the computer is powe red o n. 62h E3V voltage is under 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-19 1R05-E1V output Error code Meaning A0h 1R05-E1V voltage is over 1.26V. A1h 1R05-E1V voltage is unde r 0.89V whe n the computer is powered on.
Troubleshooting Procedures Check 2 In the case of error code 10h or 12h: Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If th e cables are connected firmly, go to the following step. Connect a new AC adapter and AC power cord.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-21 2.3.4 Procedure 4 Charging Check Check if the power supply cont roller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack.
Troubleshooting Procedures 2-22 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-23 2.4.1 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
Troubleshooting Procedures 2-24 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears.
Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-1 A set of to ol for debug port test 1. Not a Serial Port model should connect a de bug port test cable to connector CN3110 of a system board.
Troubleshooting Procedures 2-26 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Table 2-4 Debug port error status (1/2) pending System BIOS Boot block processing Debug Code BIOS processing ou tline Target Device IC No.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-27 Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processing outline Target Device IC No.
Troubleshooting Procedures 2-28 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) F116 S3 shift start RAM CN1400, CN1410 (RAM Conn.) F117 S4 shift start RAM CN1400, CN1410 (RAM Conn.) F118 S5 shift start RAM CN1400, CN1410 (RAM Conn.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-29 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board.
Troubleshooting Procedures 2-30 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-31 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test.
Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board or USB/Sound board.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-33 NOTE: When checking the connection, be sure to check it with care for the followings. 1. Cable can not be disconnected from the connector.
Troubleshooting Procedures 2-34 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-35 2.6.2 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
Troubleshooting Procedures 2-36 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-37 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test.
Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD may be disconnected, or the SA TA HDD or system board may be dam aged.
Troubleshooting Procedures 2.7 Keyboard Troubl eshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures 2-40 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.8 Touch pad or Dual point Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty.
Troubleshooting Procedures 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-43 Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged.
Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-45 Check 2 The SATA ODD may be damaged. Re place it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still ex ists, perform Check 3.
Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-47 Check 2 Modem cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure .
Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-49 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.13.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-51 2.13.3 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty.
Troubleshooting Procedures 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-53 Check 2 The Bluetooth module may be damaged. Replace it with a n ew one following the instructions in Chapter 4, Replacement Procedures and check the operation.
Troubleshooting Procedures 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check 2.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-55 2.15.3 Procedure 3 Replacement Check If headphone does not work properly, perform check 1. If external microphone does not wo rk properly, perform check 2.
Troubleshooting Procedures 2.16 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-57 2.17 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.
Troubleshooting Procedures 2.18 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user.
Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-59 Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password.
Troubleshooting Procedures 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2.
Troubleshooting Procedures Procedure 4 Connector Check an d Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty.
Troubleshooting Procedures 2.19 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Check 2 If web camera does not work prope rly(the image from a web cam era cannot be displayed. ), web camera m ay be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures . If the problem still occurs, perform Check 3 Check 3 System board may be faulty.
Troubleshooting Procedures 2-64 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813).
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics.
Tests and Diagnostics 3-2 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test .............................................................................................
Tests and Diagnostics 3-4 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.21.2 Operations .......................................................................................... 3-57 3.22 Log Utilities .........
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-5 3.34.2 Starting T&D ...................................................................................... 3-99 3.34.3 System Information Menu .
Tests and Diagnostics 3-6 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Tables Table 3-1 Subtest names (1/2) ............................................................................................ 3-18 Table 3-2 Error codes and error status names (1/3) .
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-7 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules.
Tests and Diagnostics 3-8 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) REAL TIMER TEST NDP TEST EXPANSION TEST CD-ROM/DVD-ROM TEST ERROR RETRY.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-9 The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts autom atically after the selection. You will need the following equipment to perform this program.
Tests and Diagnostics 3-10 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-11 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.
Tests and Diagnostics 3-12 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-13 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
Tests and Diagnostics 3-14 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter .
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-15 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set .
Tests and Diagnostics 3-16 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 7. “Create DMIINFO TXT (Y/N)?” is displayed.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-17 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.
Tests and Diagnostics 3-18 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-19 Table 3-1 Subtest names (2/2) No. Test Name Subtest No.
Tests and Diagnostics 3-20 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-21 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended.
Tests and Diagnostics 3-22 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) To test the cache memory, a pass-through write-read com parison of ‘5Ah’ data is run r.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-23 3.7 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics 3-24 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.8 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-25 Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes.
Tests and Diagnostics 3-26 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-27 3.9 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD.
Tests and Diagnostics 3-28 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-29 3.10 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-30 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-31 3.11 Async Test To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-32 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.12 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-33 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter .
Tests and Diagnostics 3-34 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-35 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-36 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-37 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte.
Tests and Diagnostics 3-38 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-39 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition.
Tests and Diagnostics 3-40 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-41 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test.
Tests and Diagnostics 3-42 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status nam.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-43 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status nam.
Tests and Diagnostics 3-44 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the followin.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-45 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected.
Tests and Diagnostics 3-46 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter .
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-47 Subtest 01 Pressed Key Display (Main key) When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.
Tests and Diagnostics 3-48 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 02 Pressed Key Display (Ten key): Not used When you execute this subtest, the keyboard layout is drawn on the display as shown below.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-49 Subtest 03 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check.
Tests and Diagnostics 3-50 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 04 Wireless communication Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-51 NG m essage appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu.
Tests and Diagnostics 3-52 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 07 Button This subtest checks the m oving of the of the front operation panel button. Press the eco button after the following message appears.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-53 Subtest 08 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1.
Tests and Diagnostics 3-54 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-55 Subtest 09 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II.
Tests and Diagnostics 3-56 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 0B Volume This subtest checks if Volume control dial works properly. Step1 The following message appears in the display. Volume button test Press Volume [ Down(-) ] Please press volume down button.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-57 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations.
Tests and Diagnostics 3-58 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-59 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk.
Tests and Diagnostics 3-60 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-61.
Tests and Diagnostics 3-62 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-63 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
Tests and Diagnostics 3-64 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-65 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type.
Tests and Diagnostics 3-66 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-67 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1.
Tests and Diagnostics 3-68 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-69 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s.
Tests and Diagnostics 3-70 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-71 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment.
Tests and Diagnostics 3-72 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-73 Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button.
Tests and Diagnostics 3-74 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-75 After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder.
Tests and Diagnostics 3-76 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-77 To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.
Tests and Diagnostics 3-78 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest03 Communication test of 11g mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-79 Subtest06 Communication test of 11b mode for 5100/5150 m odule (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna.
Tests and Diagnostics 3-80 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-81 Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip.
Tests and Diagnostics 3-82 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-83 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests.
Tests and Diagnostics 3-84 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested).
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-85 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK.
Tests and Diagnostics 3-86 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-87 3.30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300, TECRA A10/S10/P10. Therefore, please test the sound on Windows OS.
Tests and Diagnostics 3-88 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup info.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-89 Power Management menu Wake-up on LAN Wake-up on LAN on Battery Wake on Keyboard Critical B.
Tests and Diagnostics 3-90 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.31.2 Accessing the SETUP Program Turn on the power SW.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-91 Security menu screen Power Management menu screen.
Tests and Diagnostics 3-92 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Advanced menu screen Exit menu screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-93 Moving Within the SETUP Menu and Changing Values 1. Press and to move between the two columns. Press and to m ove between items in a column.
Tests and Diagnostics 3-94 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-95 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD.
Tests and Diagnostics 3-96 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-97 NOTE : After [winpe] is selected, the following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD..” is displayed, but only [ENTER] key is valid.
Tests and Diagnostics 3-98 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-99 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagnostic CD or the USB memory, WinPE T&D starts automatically.
Tests and Diagnostics 3-100 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-101 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below.
Tests and Diagnostics 3-102 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ● MEMORY The following item displays mem ory information of the PC. Item Description Physical Memory Displays the capacity (GB) of the physical memory on the PC ● NETWORK The following items displays network card information of the PC.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-103 ● ODD The following item displays ODD information of the PC. If m ore than one ODD is connected, the information of up to 4 ODDs are displayed.
Tests and Diagnostics 3-104 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-105 ▼ Testing time Updates the testing time and displays it in real tim e during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2.
Tests and Diagnostics 3-106 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others m ay be connected to the PC.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-107 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it.
Tests and Diagnostics 3-108 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed. After confirming the result, click the [C LOSE] button to close the screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-109 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files are saved to the external media.
Tests and Diagnostics 3-110 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 2-3) If a destination confirmation message is displayed, click the [OK] button. 2-4) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-111 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described.
Tests and Diagnostics 3-112 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-113 This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environm ent which allows you to start the test from the USB mem ory and conduct it.
Tests and Diagnostics 3-114 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.5.3 Display of SMART Information This utility lists the SMART information on the screen. Attribute and W orst values for each ID are also displayed.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-115 Each ID and its details are listed in the following table. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data.
Tests and Diagnostics 3-116 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in th.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-117 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not.
Tests and Diagnostics 3-118 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-119 3.34.6.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally.
Tests and Diagnostics 3-120 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the m ain memory and perform s Write, Read and Compare operation to the area to verify data validity.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-121 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics 3-122 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity. Create a file with the specified size in the US B device and delete the file after creating it.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-123 3) Result judgment This test is regarded as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful. If an error occurs even in a device, the error count is incremented.
Tests and Diagnostics 3-124 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-125 ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics 3-126 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal comm unication can be performed with the built-in LAN card.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-127 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics 3-128 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-129 The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error.
Tests and Diagnostics 3-130 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-131 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly.
Tests and Diagnostics 3-132 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient free space for the file with the specified size. xx indicates error code.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-133 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly.
Tests and Diagnostics 3-134 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-135 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal tim e and verify the accuracy of the tim er after it passes the year 2000.
Tests and Diagnostics 3-136 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen. The result is reflected to the log on the WinPE T&D screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-137 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics 3-138 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-139 The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode.
Tests and Diagnostics 3-140 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-141 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics 3-142 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 1) There is a test item to 1-9 of a mouse test screen.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-143 3) Result judgment When all the test items of a m ouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen.
Tests and Diagnostics 3-144 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment require d for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-145 HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.
Tests and Diagnostics 3-146 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.1.3 Test program list The following table lists test items included in each test.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-147 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system on.
Tests and Diagnostics 3-148 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-149 2) HARD DISK TEST The following message will appear.
Tests and Diagnostics 3-150 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.2.3 Sub test menu If you select any test item from “DIAGNOS TICS TEST MENU”, the following sub m enu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-151 3.35.3 Test Operating Procedure If you select any test item from the subtest m enu and execute it, you are required to set the test mode. Set the test mode according to the following procedure.
Tests and Diagnostics 3-152 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ［［ HALT OPERATION ］］ １： Test end …The test ended. Select a subtest. ２： Continue …The next step will be executed. ３： Retry …The error step will be retried.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-153 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed.
Tests and Diagnostics 3-154 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BO.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-155 3.35.5 Task Function This T&D has three tasks, each of which has the following function. 3.35.5.1 Log Utilities （ Task #5 ） This function logs error information generated while a test is in progress and stores the results in RAM.
Tests and Diagnostics 3-156 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.5.2 Running Test （ Task #6 ） This test is a continuous test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-157 3.35.5.3 FD & HD Utilities （ Task #7 ） Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed.
Tests and Diagnostics 3-158 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6 Detail of Each Test Function 3.35.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-159 Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to t.
Tests and Diagnostics 3-160 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) With regard to the test mem ory content, save the data to the test memo ry before the test and restore it to the former address after the test.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-161 : JMP + Read and Compare Step 7: JMP ＋ Write (Address pattern 2) 1/4.
Tests and Diagnostics 3-162 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-163 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM.
Tests and Diagnostics 3-164 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-165 ［ FDC Status ］ 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 ： Result Status 0 1 .
Tests and Diagnostics 3-166 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ［ Result Status 1 ］ 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN ： End of Cylinder DE ： D.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-167 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum ) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track.
Tests and Diagnostics 3-168 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 5) Partial read This subtest reads 1GB data that is in minimum , middle and maximum address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-169 [HDC Status] : P – 1F7h Bit Name Function 7 BSY （ busy ） 0: HDC is ready. 1: HDC is busy. 6 DRY （ drive ready ） 0: HDD does not accept the comm and.
Tests and Diagnostics 3-170 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) [Error register] Ｐ – 1F1h Bit Name Function 7 BBK （ BadBlockMark ） 0: Not used 1: Defective block mark detection.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-171 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function.
Tests and Diagnostics 3-172 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-173 Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card is displayed on the screen.
Tests and Diagnostics 3-174 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.36.1.3 Test Result The following table lists the test results. If an error occurs during a test, the line of the test on the screen is displayed in red color.
Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-175 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.37.1 Outline Describes notices and restrictions on using this program 3.
Tests and Diagnostics 3-176 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to the PC, T&D in the USB mem ory starts up.
[CONFIDENTIAL] Chapter 4 Replacement Procedures.
4 Replacement Procedures 4-ii [CONFI DENTIAL] TECRA M11/Satellit e Pro S500M Series Main tenance Manual ( 960-813).
4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenan ce Manual (960-813) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ............. ................ ................ .............. ................ ............. ..........
4 Replacement Procedures 4-iv [CONFID ENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual ( 960-813) Figures Figure 4-1 Removing the battery pack ........................ ................ ................ ................ .. 4-11 Figure 4-2 Removing the ExpressCard.
4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintena nce Manual (960-813) [CONFIDENTIAL] 4-v Figure 4-31 Removing the Bluetooth module ....... ........... ............. ................ ............. ..... 4-55 Figure 4-32 Removing the smart card slot .
4 Replacement Procedures 4-vi [CONFID ENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual ( 960-813).
4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 1 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for removi ng and replacing the field replaceabl e units (FRUs) in the PC.
4 Replacement Procedures 4.1 Overview 4-2 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Please prepare required parts in advance, when repl acing the following i tems.
4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 3 The ma in parts in this m an u al are indicate d in the part list by th e f ollowing na mes.
4 Replacement Procedures 4.1 Overview 4-4 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Safety Precautions Please read the following safety instruct ion s before disassembling the computer and always follow the instructi ons while working on the com puter.
4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 5 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter an d battery pack before commencing any of the procedures.
4 Replacement Procedures 4.1 Overview 4-6 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Disassembly Procedure Four main types of cable connector ar e used .
4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 7 Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repai r ed or replaced, the computer must be reassembled.
4 Replacement Procedures 4.1 Overview 4-8 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Screw Tightening Torque When you fasten screws, be sure to follow the torque list below.
4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 9 Grip Co lor Some screws have a colored grip area to help you determine the length of the screw.
4 Replacement Procedures 4.1 Overview 4-10 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Screw Notation To make maintenance of the computer easier, m a rkings of the kinds of the screws including the types an d lengths of the screws ar e indicated on the computer body.
4.2 Battery pack 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-11 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: Take care not to short circuit the terminals when removing the bat tery pack.
4 Replacement Procedures 4.2 Battery pack 4-12 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Battery pack To install the battery pack, follow th e steps below and refer to Figure 4-1.
4.3 ExperssCard/Bridge media/Smart card 4 Re placement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-13 4.3 ExperssCard/Bri dge media/Smart card 4.3.1 ExpressCard Removing the ExpressCard To remove the ExpressCard, follow the steps below and refer to Figure 4-2 .
4 Replacement Procedures 4.3 Ex perssCard/Bridge me dia/Smart card 4-14 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.
4.3 ExperssCard/Bridge media/Smart card 4 Re placement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-15 4.3.3 Smart Card Removing the Smart Card To remove the Smart Card, follow the steps below and refer to Figure 4-4.
4 Replacement Procedures 4.4 Memory module 4-16 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.4 Memory module Removing the Memory module To remove the memory m odule, confirm that the computer is shut down. Then follow the steps below a nd refer to Figu re 4-5 and 4-6.
4.4 Memory module 4 Re pl acement Pro cedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-17 4. Open the left and right latches outside and remove the memory module(s) .
4 Replacement Procedures 4.4 Memory module 4-18 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Memory module To install the memory module, confirm that the computer is shut down. Then follow the steps below and refer to Figure 4-5 and 4-6.
4.5 Fin cover 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-19 4.5 Fin cov er NOTE : When repairing the PC, turn up the plastic film and clean the cooling fi n wit h a vacuum cleaner or other clea ning tool.
4 Replacement Procedures 4.5 Fin cover 4-20 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Fin cover To install the fin cover, follow the steps below and refer to Figure 4-7. 1. Set t h e fin cover into the slot and slide it to engage the hook .
4.6 SIM card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-21 4.6 SIM card Removing the SIM card To remove the SIM card, fo llow the steps below and refer to Figure 4-8 to 4-10. 1. Loosen the screw fixing the SIM card cover.
4 Replacement Procedures 4.6 SIM card 4-22 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 3. Slide the SIM card release latc h in the direction as shown in the fi gure below. 4. Turn up the SIM card holder in the di rection as show n in the figure below.
4.6 SIM card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-23 Installing the SIM card To instal l the SIM card, follow the steps be low and ref er to Figure 4-8 to 4-10. 1. Set the SIM card into the SIM card holder.
4 Replacement Procedure s 4.7 HDD 4-24 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.7 HDD Removing the HDD To remove the HDD, follow the ste ps below and refer to Figure 4-11 to 4-13. CAUTION : Take care not to press on the top or bottom of a HDD.
4.7 HDD 4 Replacement Pro ce dures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-25 3. Remove the HDD assembly from the slot and disconne ct it from the connect or on th e system board.
4 Replacement Procedure s 4.7 HDD 4-26 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4. Remove the followi ng screws and separate the HDD and HDD holder . • M3.0 × 4C FLAT HEAD screw × 4 Figure 4-13 Removing the HDD M3.
4.7 HDD 4 Replacement Pro ce dures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-27 Installing the HDD To install the HDD, follow th e steps below and refer to Figu re 4-11 to 4-13. 1. Set the HDD to the HDD Holder and secure them with the following screws .
4 Replacement Procedures 4.8 Keyboard 4-28 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.8 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Fi gur e 4-14 to 4-16.
4.8 Keyboard 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-29 4. Remove the following screws securing the keyboard. • M2.0 × 3C BIND screw × 2 Figure 4-15 Removing the keyb oard (1) M2.
4 Replacement Procedures 4.8 Keyboard 4-30 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 5. Lift the top edge of the keyboard while releasing the latches and turn the keyboard face down on the palm rest.
4.8 Keyboard 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-31 Installing the Keyboard To install the keyboard, follo w the steps below and refer to Figure 4-14 to 4-16.
4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-32 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.
4.9 Optical disk drive (DVD-ROM/DVD-Super Multi drive) 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-33 1. Close the display and tur n over the computer. 2. Remove the following screw securing the optical disk drive assembly.
4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-34 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 3. Turn the computer face up and open the d isplay. 4. Remove the optical disk drive assembly from the slot while pushing it in th e direction as shown in the figure below.
4.9 Optical disk drive (DVD-ROM/DVD-Super Multi drive) 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-35 5. Remove the following screws and ODD rear bracket from the optical disk drive .
4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-36 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Optical disk drive To install the Optical disk drive, follow the step s below and refer to Figur e 4-17 to 4-19 .
4.10 SW board 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-37 4.10 SW board Removing the SW board To remove the SW board, follow the st ep s below and refer to Figu re 4-20.
4 Replacement Procedures 4.10 SW board 4-38 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the SW board To install the SW board, follow the st eps be low and ref er to Figure 4-20. 1. Slide the SW board into the guide to set it.
4.11 Wireless LAN card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-39 4.11 Wireless LAN card Removing the Wireless LAN card To remove th e wireless LAN card, follow the steps below and refer to Figure 4-21.
4 Replacement Procedures 4.11 Wireless LAN card 4-40 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Wi reless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-21.
4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-41 4 Replacement Procedures 4.
4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-42 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 3. Remove the followi ng screws . • M2.5 × 8B FLAT HEAD sc rew × 11 (“8” in the figure below) • M2.
4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-43 4. Turn over the computer and open the display. 5. Turn up the insulator (LCD CONN INSULATOR) and disconnect th e LCD harn ess from the connector CN5300 on th e system board.
4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-44 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 7. Remove the followi ng screws . • M2.5 × 8B FLAT HEAD screw × 5 • M2.5 × 12B FLAT HEAD sc rew × 3 Figure 4-25 Removing the cover assembly and base assembly (4) M2.
4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-45 8.
4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-46 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Cover assembly and Base assembly To install the cover assembly and base assemb ly, follow the steps below and refer to Figur e 4-22 to 4-26.
4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-47 4. Turn over the computer and se cure the cover assembl y and base assembly with t he following screws .
4 Replacement Procedures 4.13 MDC/USB board 4-48 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.13 MDC/USB board Removing the MDC/USB board To remove the MDC/USB board, fo llow the steps below and refer to Figure 4-27 to 4-29.
4.13 MDC/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-49 Figure 4-27 Removing the MDC/USB board (1) (M DC model) MDC/USB b oard Modem/U SB har ne ss CN9770 (Back of t he M DC/ USB board) CN9570 (Back of t he syste m boar d) RJ11 harness M2.
4 Replacement Procedures 4.13 MDC/USB board 4-50 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 6. Remove the followi ng screws and disconnect the MDC module from the connector CN3010 on the MDC/US B bo ard. • M2.
4.13 MDC/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-51 USB model 1. Remove the following screw securing the USB board. • M2.5 × 6C Tapping screw × 1 2. Peel off the acetate tape .
4 Replacement Procedures 4.13 MDC/USB board 4-52 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the MDC/USB board To install the MDC/USB board, follow the steps below and refer to Figure 4-27 t o 4-29.
4.14 RTC battery 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-53 4.14 RTC battery CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the laws and ordina nces of your local authority.
4 Replacement Procedures 4.14 RTC battery 4-54 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the RTC battery To install the RTC battery, follow the steps below and refer t o Figure 4-3 0. 1. Open the insu l ator (RTC BA TT INSULATOR) and set the RTC battery in place.
4.15 Bluetooth module 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-55 4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follo w the steps below and refer to Figure 4-31.
4 Replacement Procedures 4.15 Bluetooth module 4-56 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Bluetooth module To install the Bluetoot h module, follow the steps below and refer to Figure 4-31.
4.16 Smart card slot 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-57 4.16 Smart card slot Removing the Smart card slot To remove the smart card slot, follow the steps below and refer to Figure 4-32.
4 Replacement Procedures 4.16 Smart card slot 4-58 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Smart card slot To install the smart card slot, follow th e steps below and refer to Figure 4-32. 1.
4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-59 4.
4 Replacement Procedures 4.17 Jack /3G/ Express board/Microphone/ 3G card 4-60 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4. Take out the mi crophone from the slot of the base assembly. 5. Remove the jack/3G/Express board (with the microphone).
4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-61 8. Turn over the jack/3G/Expre ss board. 9. Remove the following screws securing the 3G card .
4 Replacement Procedures 4.17 Jack /3G/ Express board/Microphone/ 3G card 4-62 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Jack/3G/Express board/M icrophone/3G card To install the jack/3G/Exp ress board/microphone/3G card, follow th e steps below and refer to Figure 4-33 t o 4-35.
4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-63 9.
4 Replacement Procedures 4.18 RGB/USB board 4-64 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.18 RGB/USB board Removing the RGB/USB board To remove the RGB/USB boa rd, follow the step s below and refer to Figu re 4-36 and 4-37.
4.18 RGB/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-65 3. Take out the DC-IN harness from the slot of the base assembly. 4. Take out the RGB/USB board from the slot of the base assembly.
4 Replacement Procedures 4.18 RGB/USB board 4-66 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the RGB/USB board To install the RGB/USB board, follow the st ep s belo w and refer to Figur e 4-36 and 4-3 7.
4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-67 4.19 System board CAUTION: When replacing with a new system b oard, the f ollowing procedures must be executed. (1) Before replacing the system board, execute subt est 02 “DMI ggg information save” in 3.
4 Replacement Procedures 4.19 System board 4-68 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Removing the System board To remove the system bo ard, follow the step s below and refer to Figure 4-38 an d 4-39. 1.
4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-69 5. Disconnect t he RGB harnes s from the connector CN9511 on the system board. 6. Turn up the insulator (HNS HOLD RJ INSULATOR) and disconnect the RJ45 harness from the connector CN4050 on the system board.
4 Replacement Procedures 4.19 System board 4-70 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the System board To install the system board, follow the steps below and refer to Figure 4-38 and 4-39. 1.
4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-71 4. Turn up the insulator (HNS HOLD RJ INSULATOR) and connect the RJ45 harness to the connector CN4050 on the system board.
4 Replacement Procedures 4.19 System board 4-72 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 7. Set the system board in to th e base assem b l y in place and sec u re them wi t h th e following screws . • M2.
4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-73 4.20 CPU/Fin/DC fan Removing the CPU/Fin/DC fan To remove the CPU/fin/DC fan, follow the st eps below and re fer to Figure 4-40 to 4-42.
4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-74 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Figure 4-40 Removing the fin/DC fan (1) Fan harness M2.
4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-75 4. Remove the fan hood . 5. Remove the following screws and separate the DC fan and fin . • M2.0 × 3C BIND screw × 2 Figure 4-41 Removing the fin/DC fan (2) Fin DC fan M2.
4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-76 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 6. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 180 degrees with a flat-blade screwdriver.
4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-77 Installing the CPU/fin/DC f an To install the CPU/fin/DC fan, follow the steps below and refer to Figure 4-40 to 4-4 4.
4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-78 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4. When silicon grease is already applied to the CPU, wi pe them off with a cloth in advance. 5. Apply new grea se (Shin-Et su Chemical Co.
4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-79 10. Set the fin (with the DC fan) in place and secure it with the foll owing screws .
4 Replacement Procedures 4.21 Speaker 4-80 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.21 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-45. 1. Peel off the acetate tapes .
4.21 Speaker 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-81 Installing the Speaker To instal l the speake r, follow t he steps belo w and refer t o Figure 4 -45. 1. Set the speakers (left and right) into the speaker slots.
4 Replacement Procedures 4.21 Speaker 4-82 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) NOTE: When replacing a base assembly with a new one, set the following parts as shown in the figure below. LED lens 2P (Stick the BLIND 2P INSULATOR on the LED lens 2P.
4.21 Speaker 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-83.
4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-84 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 4 Replacement Procedures 4.
4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-85 4. Turn up the insulato r (TPAD LOW INSU LATOR) and rem ove the followin g screws . • M2.0 × 3C S-THIN HEAD screw × 4 5.
4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-86 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 6. Remove the followi ng screws and separate the fingerprint sensor board and touch pad plate .
4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-87 7. Remove the following screws and pad button . • M2.0 × 3C S-THIN HEAD screw × 2 Figure 4-49 Removing the touch pad (3) Pad butt on M2.
4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-88 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 8. Peel off the touch pad . NOTE : Do not reuse the removed touch pad. Be sure to use a new touch pad.
4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-89 Installing the Touch pad/Fingerprint sensor board To install the t ouch pad/fingerpri nt sensor board, follow the steps below and refer to Figure 4-46 to 4-50.
4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-90 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 4.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-91 4.23 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-51 to 4-57. 1. Peel off the insulators (SQUARE INSULATOR and HNS 3G INSULATOR).
4 Replacement Procedures 4.23 LCD unit 4-92 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 3. Turn over the cover assembly an d open the display. 4. Release the LCD harness , camera harness , w ireless LAN antenn a cables and 3G antenna cables from the guides.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-93 5. Remove the following screws and separate the LCD assembly and cover assembly . • M2.5 × 5B FLAT HEAD screw × 4 Figure 4-53 Removing the LCD unit (3) M2.
4 Replacement Procedures 4.23 LCD unit 4-94 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 6. Peel off the LCD mask cushions and remove the fo llowing screws . • M2.5 × 5B FLAT HEAD screw × 2 7. Make the brake hinge R flat and remove the LCD mask while re leasing th e latches.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-95 8. Peel off the acetate tape . 9. Release the ha rnesse s. 10. Turn the brake hinge 90 degrees. 11. Rem ove the following screws and stand the LCD unit.
4 Replacement Procedures 4.23 LCD unit 4-96 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 12. Peel the pull t ape , and disconn ect the LCD harness from the conn ector on the LCD unit.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-97 13. Remove the following screws and separate the LCD unit and Brake hinges . • M2.0 × 3C BIND screw × 4 Figure 4-57 Removing the LCD unit (5) M2.
4 Replacement Procedures 4.23 LCD unit 4-98 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) Installing the LCD unit To install the LCD unit, follow t he steps bel ow and refer to Figure 4-51 to 4-57. 1. Set t h e brake hinges to the LCD unit and secure them with the following screws .
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-99 5. Arrange the harness und er the guides of the LCD cover.
4 Replacement Procedures 4.23 LCD unit 4-100 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 6. Stick the acetate tape in place.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-101 7. Make the brake hinge R flat. 8. Set the LCD mask to the LCD assembly while engaging the latches. NOTE : When setting the LCD mask, be ca reful not to pi nch the harnesses.
4 Replacement Procedures 4.23 LCD unit 4-102 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 12. Arrange the LCD harness , camera harness , wireless LAN antenna cables and 3G antenna cables to the guides of the cover assembly.
4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-103 13. Close the display and turn over the cover assembly. 14. Pass the 3G antenna cables through the hole of the cover assembly.
4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-104 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 4.
4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-105 3. Peel o ff the wi rel es s LAN antenna s , 3G antennas and camera harness from the LCD cover.
4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-106 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) Installing the Camera module/W.
4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-107 5. Peel off a protection sheet from a new camera m odule. CAUTION: Peel off the pr otection sh eet with c are of the f ollowings : 6.
4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-108 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) CAUTION: Arranging the wireles.
4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-109 <3G model>.
4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-110 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) <Camera model>.
[CONFIDENTIAL] Appendices.
Appendices App-ii [CONFIDENTIAL] TECRA M1 1/Sate llite Pro S500M Series Maintenance Manual (XXX-XXX).
Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout .
Appendices App-iv [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) C.18 CN5690 Displayport interface connector (20-pin) ............................................. C-17 C.19 IS2140 MEDIA BRIDGE interface connector (45-pin) .
Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-v C.40 IS2520 EXPRESS CARD interface connector (40-pin) ..................................... C-33 C.41 CN6150 Speaker interface connector (4-pin) ......
Appendices App-vi [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) Figures Figure B-1 System board (FGQSY*/FGWSY* layout (front) ............................................. B-1 Figure B-2 System board (FGQFS*/FGWSY*) layout (back) .
Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-vii T able C-11 CN9510 USB relay interface connector (6-pin) ............................................. C-14 T able C-12 CN4440 Bluetooth interface connector (7-pin) .
Appendices App-viii [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) T able C-35 CN4630 USB interface connector (4-pin) ...................................................... C-28 T able C-36 CN3010 MDC module interface connector (12-pin) .
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent.
Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge.
Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization.
Appendices Appendix A Handling the LCD Module A - 6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Mai nten ance Ma nual (960-813 ).
Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FGQSY*/FGWSY*) Front V iew Figure B-1 System board (FGQSY*/FGWSY* layout (front) TECRA M1 1/Satellite Pro S500M Se ries Ma.
Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-1 System board (FGQSY*/FGWSY*) connectors and ICs (front) Number Na.
Appendix B Boar d Layout Appendices B.2 System board (FGQSY*/FGWSY*) Back V iew Figure B-2 System board (FGQFS*/FGWSY*) layout (back) TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813.
Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-2 System board (FGQSY*/FGWSY*) connectors and ICs (back) Number Nam.
Appendix B Boar d Layout Appendices B.3 USB/RGB board (FGQRG */ FGWRG *) View (front) (back) Figure B-3 USB/RGB board (FGQRG */ FGWRG * layout (front/back) T able B-3 USB/RGB board (FGQRG */ FGWR G *).
Appendices Appendix B Boar d Layout B.4 Finger/T ouch Pad Button board (FGQFS*/FGWFS*) V iew (front) (back) Figure B-4 Finger/T ouch Pad Butto n board (FGQFS*/FGWFS*) layout (front /back ) T able B-4 .
Appendix B Boar d Layout Appendices B.5 USB board (FGQUS*/ FGWUS*) V iew: Non Modem model only (front) (back) Figure B-5 USB board (F GQUS*/ FGWUS* layout (front /back ) T able B-5 USB board (FGQU S*/.
Appendices Appendix B Boar d Layout B.6 Modem/USB board (FGVMD*) V iew: Modem model only (front) (back) Figure B-6 Modem/USB bo ard (FGVMD* layout (front /back ) T able B-6 Modem/USB boar d (FGVMD*) c.
Appendix B Boar d Layout Appendices B.7 JACK/3G/Express board (FGQJK*/ FGWJK*) V iew: (front) (back) Figure B-7 JACK/3G/Express bo ard (FGQJK*/ FGWJK*) layout (front /back ) TECRA M1 1/Satellite Pro S.
Appendices Appendix B Boar d Layout B-10 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-7 JACK/3G/Express boar d (FGQJK*/ FGWJK*) connector ( front/back ).
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FGQSY*/FGWSY*) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No.
Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-1 Memory A connector (200-pin) (2/3) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Pin No.
Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Pin No.
Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-2 Memory B connector (200-pin) (3/3) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-7 C.3 CN1900 SATA HDD interface connector (20-pin) Table C- 3 SATA HDD interface connector (20-pin) Pin No.
Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.5 CN1970 eSATA/USB interface connector (20-pin) Table C- 5 eSATA/USB interface connector (20-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-9 C.7 CN2300 DOCKING interface connector (140-pin) Table C- 7 DOCKING interface connector (140-pin) (1/3) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-7 DOCKING interface connector (140-pin) (2/3) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-11 Table C-7 DOCKING interface connector (140-pin) (3/3) Pin No.
Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.8 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 8 PCI-E Mini CARD interface connector (52-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-13 C.9 CN3230 Keyboard interface connector (34-pin) Table C- 9 Keyboard interface connector (34-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.11 CN9510 USB relay interface connector (6-pin) Table C- 11 USB relay interface connector (6-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-15 C.13 CN5300 LCD interface connector (40-pin) Table C- 13 LCD interface connector (40-pin) Pin No.
Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.14 CN3380 FAN interface connector (4-pin) Table C- 14 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 FANG0-P3P 3 GND 4 FPWM0-S3P 1T GND 2T GND C.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-17 C.16 CN8810 Battery connector (10-pin) Table C- 16 Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 Q8811-1pin 2 BTMP1 3 Q8811-4pin 4 M5V 5 PSCL-S5P 6 PSDA-S5P 7 GND 8 DBT1OV-S5N 9 GND 10 GND C.
Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.19 IS2140 MEDIA BRIDGE interface connector (45-pin) Table C- 19 MEDIA BRIDGE interface connector (45-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-19 C.20 CN9300 RTCVCC interface connector (3-pin) Table C- 20 RTCVCC interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 R3V 2 NC 3 GND 1T GND 2T GND C.
Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.22 CN9530 FGQJK*/FGWJK* board interface connector (40- pin) Table C- 22 FGQJK*/FGWJK* board interface connector (40-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-21 71 ZETCRD-P1P 72 GND 73 GND 74 ATBEEP-P3P 75 SNDMUT-S3N 76 GND 1T GND 2T G.
Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.23 CN9550 FGQFS*/ FGWFS* board interface connector (14- pin) Table C- 23 FGQFS*/ FGWFS* board interface connector (14-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-23 C.25 CN9570 FGQUS*/FGWUS*/FGVMD* board interface connector (20-pin) Table C- 25 FGQUS*/FGWUS*/FGVMD* boar d interface connector (20-pin) Pin No.
Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) USB/RGB board (FGQRG*/ FGWRG*) C.26 CN9611 Sy stem board interface connector (20-pin) Table C- 26 System board interface connector (20-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-25 C.29 CN5320 RGB interface connector (15-pin) Table C- 29 RGB interface connector (15-pin) Pin No.
Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Finger/Touch Pad Button board (FHGQS*/FGWFS*) C.30 CN3240 Touch Pad interface connector (12-pin) Table C- 30 Dual point interface connector (12-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-27 USB board (FGQUS*/FGWUS*) C.32 CN9670 Sy stem board interface connector (10-pin) Table C- 32 System board interface connector (10-pin) Pin No.
Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Modem/USB board (FGQUS*/FGWUS*) C.34 CN9770 Sy stem board interface connector (20-pin) Table C- 34 System board interface connector (20-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-29 C.36 CN3010 MDC module interface connector (12-pin) Table C- 36 MDC interface connector (12-pin) Pin No.
Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) JACK/3G/Express board (FGQJK*/FGWJK*) C.37 CN9630 Sy stem board interface connector (76-pin) Table C- 37 System board interface connector (-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-31 71 ZUSB3G-E3N 72 GND 73 GND 74 TMP3G-SXP 75 TMP3G-GND 76 GND 1T GND 2T GND.
Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.38 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin) Table C- 38 PCI-E Mini(3G) CARD interface connector (52-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-33 C.39 IS2620 SIM board interface connector (7-pin) Table C- 39 SIM board interface connector (10-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-34 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.41 CN6150 Speaker interface connector (4-pin) Table C- 41 Speaker interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 SPOTL-PXN 2 SPOTL-PXP 3 SPOTR-PXP 4 SPOTR-PXN C.
Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m mo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.
Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboar d E.2 United States (US) Keyboard Figur e E-2 US keyboar d TECRA M1 1/Satellite Pro S50.
Appendices Appendix E Key Layout E-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813).
Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Co.
Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Series Maintenance Manual (960- 813 ).
Appendix G BIOS r ewrite pr ocedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk Rewriting the BIOS 1.
Appendices Appendix G BIOS r ewrite pr ocedur es G-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813 ).
Appendix H EC/KBC r ewrite pr ocedures Appendices TECRA M1 1/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system.
Appendices Appendix H EC/KBC r ewrite procedur es H-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813).
Appendix I Reliability Appendices TECRA M11/Satellite Pro S500M Series Maintena nce Manual (960-8 13) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration.
Appendices Appendix I Reliability I-2 [CONFIDENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual (96 0-81 3).
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