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G M AD 00327011 12/12 If you need assistance: T echnical support is available on line at T o shiba’ s W eb site at support.toshiba.com . At this W eb site, you will fi nd answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency rang e. FCC requires t his produc t to be used ind oors for frequency ra nge 5.15 GHz to 5.
6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits.
7 5.375 x 8.375 ver 2.3 Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieu r et devrait etre place loin des fenetres afin de F ournier un ecram de blindage maximal.
8 5.375 x 8.375 ver 2.3 chemical symbols for lead (Pb), mercur y (Hg) and/or cadmiu m (Cd) will appear below the crossed out wheeled bin symbol on the battery . In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling.
9 5.375 x 8.375 ver 2.3 Lo w power radio frequenc y electric machin ery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery . Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.
10 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries V oo r privé-gebruik buiten gebouw ov er publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
12 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current channel of operation.
13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with any product with Bluetooth wireless technology that .
14 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electromagnetic ener gy .
15 5.375 x 8.375 ver 2.3 Regulator y statements This product complies with any mandatory product specification in any country/ region where the product is sold. Location of the Required Label (Sample shown below . Locat ion of the la bel and manufacturing information may va r y .
16 5.375 x 8.375 ver 2.3 Notice The information contained in this ma nual, including but not limited to an y product specifications, is subj ect to change without notice.
17 5.375 x 8.375 ver 2.3 T rademarks Satellite, Satellite Pro, and eco Utility are registered trademarks of T oshiba America Information Systems, In c. and/or T oshiba Corporation . Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries.
18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites.
19 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 25 This guide ...............................................................27 Safety icons ............................
20 Contents 5.375 x 8.375 v er 2.3 Seeking additional help .....................................34 Check list .......................................................... 35 Precautions .......................................................35 Important information on your computer’s cooling fan .
21 Contents 5.375 x 8.375 v er 2.3 Connecting an HDMI™-compatible television or display device .........................66 Directing the display output when you turn on the computer .........................................66 Adjusting the quality of the external display .
22 Contents 5.375 x 8.375 v er 2.3 Using the eco power plan .......................................84 Changing the main battery ......................................84 Taking care of your battery .....................................85 Safety precautions .
23 Contents 5.375 x 8.375 v er 2.3 Sleep and Charge ..................................................108 USB Sleep and Charge ....................................108 Enabling/Disabling USB Sleep and Charge ......110 Power supply mode settings .......
24 Contents 5.375 x 8.375 v er 2.3 Contacting Toshiba .........................................139 Other Toshiba Intern et Web sites ..........................139 Toshiba’s worldwide offices ..................................140 Appendix A: TOSHIBA Functi on Keys .
25 5.375 x 8.375 ver 2.3 I n t roduct ion W elcom e to the world of powerful, portable, multimedia computing. W ith your T o shiba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer is ENERGY ST AR ® qualified.
26 Introd uctio n 5.375 x 8.375 ver 2.3 When considering additions to your hom e of fice, purchase products that hav e earned the ENERGY ST AR ® for all your equipment needs, which can sav e you mone y , sa ve ener gy , and help protect the climate. Vi s i t http://www .
27 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated.
28 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipment, or loss of data.
29 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
30 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
31 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r condit ioner ve nts or heaters.
32 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display aw ay fr om bright light sources or reduce the light inten sity from windows by using blinds.
33 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
34 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking regular breaks is especially important if you are working long hours on your comput er or working on a deadline.
35 Getting Started Selecting a place to work For more specif ic recommendations on the safety and comfort of your computer en vironm ent, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration W eb site at: http://www .
36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
37 Getting Started Selecting a place to work Handle discs carefully . Avoid touching the surface of the disc. Gras p it by its center hole and edge. If you handle the disc incorrectly , you could damage the disc and possibly lose data. ❖ Scan all ne w f iles for viruses.
38 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 42 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , and memory .
39 Getting Started Connecting to a po wer sour ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury .
40 Getting Started Connecting to a power so ur ce 2 Plug the A C adaptor co rd int o the DC-IN on the back of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet.
41 Getting Started Char ging the main battery Charging the main batter y The computer’ s batter y is not accessible by the user . Before using the battery to power the computer , you must charge the battery .
42 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter .
43 Getting Started T o Shut down yo ur computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm.
44 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system.
45 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices or memory , T oshiba recommends setting up your software.
46 Getting Started Recovering the Internal Stor ag e Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored by running the reco very utilities directly from you r internal storage driv e as described in the sections below .
47 Getting Started Recovering the Internal Stora ge Drive Creating recovery media T o purcha se an optional external writab le optical disc drive fo r creating recover y DVDs, please visit the T oshiba Web site at accessories.toshib a.com It is strongly recommended that you create recovery media.
48 Getting Started Recovering the Internal Stor ag e Drive The TOSHIB A Recovery Media Creator dialog box displays. (Sample Image) T OSHIB A Recovery Media Cr eator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.
49 Getting Started Recovering the Internal Stora ge Drive 5 Click the Create b utton in the TOSHIB A R ecov ery Media Creator utility dialog box. 6 Follo w the on-screen prompts to complete the copy process.
50 Getting Started Recovering the Internal Stor ag e Drive 2 Do one of the following: ❖ If your recov ery f iles are on D VDs, insert the f irst reco very D VD into your optional external writable optical disc dri ve.
51 Getting Started Recovering the Internal Stora ge Drive Y ou can recov er the factory default software (refresh your PC), while the computer will attempt to back up your data usi ng the utilities stored on y our comp uter’ s internal storage drive: TECHNICAL NOTE: Y our data will be copied into the backup folder .
52 Getting Started Recovering the Internal Stor ag e Drive 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started . The “Refresh your PC” screen appears. (Sample Image) Refr esh your PC screen T oshiba does not guarantee successful data back up.
53 Getting Started Recovering the Internal Stora ge Drive 8 Y our system will restart. The “Refreshing your PC” windo w appears. When the process is complete your system will reboot y our W indo ws ® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
54 Getting Started Recovering the Internal Stor ag e Drive 5 Scroll do wn to “Remove ev eryt hing and reinstall W indows, ” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC scr een 6 Click the Next button.
55 Getting Started Recovering the Internal Stora ge Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to r eset your PC screen 8 Click the Reset b utton. The “Resetting your PC” window a ppears. When the process is complete your system will reboot you r W indo ws ® operating system.
56 Getting Started Using the computer in T ablet mode (Sample Image) Installing drivers and applications 2 Click Next . 3 Click the item you want to install.
57 Getting Started Using the computer in T ablet mode (Sample Image) Laptop mode (Sample Image) Photogr aphy mode Disconnect the AC adaptor before moving or lifting the computer in Laptop mode. Disconnect the AC adaptor , USB device and HDMI™ cable on the back of the computer before sliding the display panel.
58 Getting Started Using the computer in T ablet mode (Sample Image) Holding the computer in Photography mode Calibrating digital compass If you hav e do wnloaded a compass a pplication, to use this feature, please note that the performance of any compas s feature will v ary dependin g on en vironmental cond itions.
59 Getting Started Using the computer in T ablet mode 3 Slide the display panel to the end as far as you can. (Sample Image) Sliding the d isplay panel 4 While holding down the main body with your palms to ensure the main body of the computer is not raised, slowly lift the display panel with your fingers.
60 Getting Started Using the computer in T ablet mode Changing the Screen Orientation If you are operating th e computer in T ablet mode, you can change the screen orientation to Portrait mode by rotating th e tablet clockwise. The screen orientati on automatically changes according to the rotation angle detected.
61 Getting Started Using the T ouch Scr een Using the T ouch Screen The computer is equipped with a tou ch screen. Y ou can use your f inger to manipulate icons, buttons, menu items, the on-screen ke yboard, and othe r items on the touch screen. Ta p —Simply tap your finger once on the touch screen to acti v ate an item, such as an app.
62 Getting Started Using the touc h pad ❖ Zoom in for a clo se-up view ❖ Zoom out to see more information at once (Sample Illustration) The touch pad and associated control b uttons ❖ Refer to the table below for specific instructions on performing each operation.
63 Getting Started Using the touch pad Open or activate an item 1 Move the pointer to the item you want to open/activate. 2 Do one of the following: ❖ T ap the touch pad twice in rapid succession OR.
64 Getting Started Using the touc h pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and acti v ate other user interface elements.
65 Getting Started Using external display de vices Disabling or enabling the touch pad The touch pad is enab led by default. T o enable/disable t he touch pad, press F5 . For more inform ation, see “Disabling or enabling the touch pad” on page 144 .
66 Getting Started Using external display de vices Connecting an HDMI™-compatible television or display device T o connect an HDMI™-comp atible television or display de vice to the computer: ❖ C.
67 Getting Started Customizing your computer’ s settings ❖ Second screen only (Sample Image) Display options window The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. Y ou may also use the F4 key , and then press ENTER to activate a selection.
68 Getting Started Caring for your computer Y ou may also wish to customize your power usage settings. F or more information, see “Po wer Plans” on page 83 . There are additional custom settin gs you can choose. See “Utilities” on page 98 . Caring for your computer This section giv es tips on cleaning and moving your computer .
69 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage driv e.
70 Learning the Basics Using the ke yboard ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place.
71 Learning the Basics Using the ke yboar d Function keys The function k e ys (not to be confus ed with the Fn k ey) are the 12 keys at the top of the k eyboard. (Sample Illustration) Function ke ys F1 through F12 are called function keys because the y e xecute programmed functions when presse d.
72 Learning the Basics Mouse pr op erties Mouse properties Mouse properties allow you to ch ange your pointin g device or mouse settings. T o access Mouse properties: 1 Mov e your pointer over the upper or lower right corner of the screen.
73 Learning the Basics Saving your work Belo w is an example using the Search f ield to start an app: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Search () C h a r m . (Sample Image) Sear c hing for apps 2 Start typing the app’ s name in the Search field.
74 Learning the Basics T oshiba’ s online r esou r ces HINT : Backing up all the files on your internal sto rage drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high-capacity file recovery system, such as an external hard drive.
75 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby co nserving energy and saving money in the process.
76 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does no t indicate the battery life t hat will be obtained by any indi vidual user .
77 Mobile Computing Running the computer on battery power The computer also has an internal real-tim e-clock (R TC) battery . The R TC battery powers the R TC me mory that stores your system configuration settings and the current time and date information.
78 Mobile Computing Running the computer on battery power The battery may not start ch arging immediately under the following conditions: ❖ The battery is extremely hot or cold. T o ensure that the battery char ges to its full capacity , wait until it reaches room temperature (50 to 80 degrees F ahrenheit, 10 to 26 degrees Celsius).
79 Mobile Computing Monitoring main battery power It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display the incorrect time and date or stop working.
80 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ), the ON/OFF light ( ) , and the power button light near the upper -right corner of the keyboard.
81 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
82 Mobile Computing Monitoring main battery power 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs.
83 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y ou may also set individual po wer -saving options to suit your o wn needs.
84 Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click the plus signs to expand each item and to s ee what settings are a v ailable for each item.
85 Mobile Computing T aking car e of your battery T aking care of your battery The follo wing sections offer tips on ho w to take care of your battery and prolong its life.
86 Mobile Computing T ravelin g tips Disposal of th is product may be re gula ted due to en vironmental considerations. For disposal, reuse or recycling information, please contact your local government. In addition, T oshiba’ s recycling initiativ es include recycling programs, ev ents and consumer prom otions.
87 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching pa.
88 Exploring Y our Computer’ s Features Explorin g the Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support.
89 Exploring Y our Computer’ s Features Exploring the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical S tart screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system.
90 Exploring Y our Computer’ s Features Explorin g the desktop Y ou may see v arious icons displayed on your syst em desktop, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin.
91 Exploring Y our Computer’ s Features Exploring the desktop T ypical tasks in the not ification area are Current time, Po wer usage mode, network connecti vity status, and speaker volume. T o activate a specif ic task, click the appropriate notification area icon.
92 Exploring Y our Computer’ s Features W indows ® St or e Drag —T ouch and hold an item for a moment and then, without lifting your finger , move the item until you reach the target position. For e xample, drag items on the Ho me screen to reposit ion them.
93 Exploring Y our Computer’ s Features Explorin g audio fe atur es Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
94 Exploring Y our Computer’ s Features Explor ing audio fe atur es W indo ws ® Charms appear click the Sear ch ( ) Charm and, in the Search field, type Sound Recorder . (Sample Image) Soun d Recor der scr een 3 Click the Start Recording button. 4 Speak normally into the microphon e.
95 Exploring Y our Computer’ s Features Using the Cameras Using the Cameras Y our computer may come w ith dual built-in W eb Cameras, one on the front of the display panel and one on th e back.
96 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media T o locate your Memor y card reader please refer to your Quick Start document. The follo wing instructions apply to all types of support ed media devices. 1 T urn the media so that the cont acts (metal areas) are face do wn.
97 Exploring Y our Computer’ s Features Using the Memory car d r eader 4 Gently press the card inward to release it. The card pops out sl ightly . 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read.
98 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether, these allo w you to ascerta in certain system details, set additional options, or change default optio ns.
99 Utilities Desktop Assist ❖ Recov ery Media Creator ❖ Service Station ❖ TOSHIB A Application Installer Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs.
100 Utilities Desktop Assist Media & Entertainment (S a mp l e I m ag e) Desktop Assist window – Media & Entertainment tab.
101 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Funct.
102 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ Cooling Performance Diagnostic T ool ❖ PC Diagnostic T ool Utility ❖ PC Health Mon.
103 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your po wer savings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon.
104 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
105 Utilities Setting passwor ds (Sample Image) Supervisor P a sswor d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile .
106 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it.
107 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 T o access System Settings from the Start screen begin typing System Settin gs , or while in the Desktop screen double-click the Desktop Assist icon.
108 Utilities Sleep and Charg e ❖ CPU —Allows you to set conditions for the CPU ❖ General —Allo ws you to view the current BIOS v ersion or change certain settings back to their default values.
109 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
110 Utilities Sleep and Charg e Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position.
111 Utilities Function K e y Function Key T urns noti fications for touch pad and backlit keyboard status ON/OFF . (Sample Image) Function K e y The Function option is disabled by default.
112 Utilities Cooling P e rformance Diagnostic T ool Cooling Performance Diagnostic T ool The Cooling Performance Diagnostic T ool is a utility that checks the cooling performance of the syst em to ensure the cooling fans are operating properly .
113 Utilities PC Diagnostic T ool Utility PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have.
114 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models). It alerts users to specific system conditions via pop-up messages.
115 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recov ery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 47 .
116 Utilities TOSHIB A Applicatio n Installer TOSHIBA Application Installer The T OSHIB A Appl ication Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer .
117 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software application. This chapter aims to help you solve many problems by yourself.
118 If Something Goes Wrong Pr ob lems when you turn on the computer 3 Select the application you want to close, then click End T ask . Closing the failed appli cation should allow you to conti nue working. If it does not, continue with the next step.
119 If Something Goes Wrong Pr oblems wh en you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start Windo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged.
120 If Something Goes Wrong The W indows ® oper ating system is not working 2 Check the INPUT specificati ons on the bottom of the computer . The output specifications of the A C adaptor must match the input specifications of the computer . 3 If the specif ications do not match, locate and use the A C adaptor that shipp ed with your computer .
121 If Something Goes Wrong The W indows ® operating system is not working Y ou no w hav e se veral options: Refresh your computer ❖ Y our f iles and personalization settings won't change ❖ .
122 If Something Goes Wrong The W indows ® oper ating system is not working Startup Settings In previous Operating Systems the majorit y of the optio ns found on this menu were av ailable by pressing.
123 If Something Goes Wrong F ixing a pr oblem with De vice Manager My bro wser cannot f ind the URL addr ess I typed in. Make sure you separated th e domain names of the address with the forward slash (/). Check the spelli ng of each name and the syntax of the address carefully .
124 If Something Goes Wrong Memory pr oblems Checking device properties Device Manager pro vides a way to vi e w the properties of a de vice. Properties include the name of the manuf acturer , the type of device, the dri vers installed, and the sy stem res ources assigned to the device.
125 If Something Goes Wrong P ower and the batteries Power and the batteries Y our computer receive s its po wer through the A C adaptor and po wer cord/cable or from the system batteries (battery and real-time clock (R TC) battery). Po wer problems are interrelated.
126 If Something Goes Wrong K e yboa r d pr oblems After a period of time, the battery will lo se its ability to perfor m at maximum capacity and will need to be replaced. This is normal for all batteries . For more information on maintaining b attery power , see “T aking care of your battery” on page 85 .
127 If Something Goes Wrong Display pr oblems The screen does not look corr ect. Y ou can change the display settings by clicking a blank area of the desktop with the secondary control b utton, then clicking Personalize . This opens the Personalization windo w .
128 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on y o ur TFT display when you tur n on y our computer . Small bright dot s may appear on your screen display when you turn on your computer .
129 If Something Goes Wrong Disk or storag e drive pr oblems 3 Right-click the driv e you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties . The dri ve’ s Properties box appears. 5 Click the T ools tab . 6 Click the Check b utton.
130 If Something Goes Wrong Sound system pr oblems Y our data files are damaged or corrupted. Refer to your software documentation for file recov ery procedures. Many software packages auto matically create backup files . Y ou may also be able to recover lost data using utility software.
131 If Something Goes Wrong W ir eless networking pr oblems Y ou may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn of f the printer . T ur n the printer back on, make sure it is online, and then turn the computer back on.
132 If Something Goes Wrong W ir eless networking pr oblems ❖ Check the W indo ws ® C ontrol Panel's Device Manager to verify that the W i-Fi ® adapter is recognized by the W indo ws ® operating system, and that the dri ver is loaded.
133 If Something Goes Wrong Develop good computing habits The Windo ws ® operating system wir eless management utility does not work. If you are using an external W i-Fi ® adapter (a USB adapter , or other v ariety), check if the adapter comes with its o wn management utility .
134 If Something Goes Wrong Develop good computing habits Read the user’ s guides. It is very dif f icult to provide a fail-safe set of steps you can follo w ev ery time you experience a problem with the computer . Y our ability to solve problems will improve as you learn about ho w the computer and its software work together .
135 If Something Goes Wrong Develop good computing habits 5 Under Restore settings select Tu r n on System Protection . 6 Click OK . 7 Click Cre ate . 8 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before inst alling Brand X Accounting app.
136 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive.
137 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a fe w tips to help ensure safe and easy installation of ne w hardware (printers, pointing devices, e xternal hard driv es, optical disc dri ve writers, scanners, etc.
138 If Something Goes Wrong Develop good computing habits 5 Use the new hardw are or softw are for a while, noting an y new problems. Mak e sure that your critical applications (email, business applications, etc.) are working correctly , and verify that important de vices are still functioning.
139 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recommend ations in this chapter and are still having problems, you may n eed additional technical assistance.
140 If Something Goes Wrong T oshiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T oshiba world wide locations, please visit: www .toshiba.co.jp /index.htm . A ustralia T o shiba (Australia) Pty . Limited 84-92 T alavera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
141 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modif y selected system functions and to launch applications.
142 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TO S H I BA Function key displays the help file. This TO S H IBA Function key decreases the screen brightness. This TO S H IBA Function key increases the screen brightness.
143 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TO S H IBA Function ke y cycles through the display options and highl ights the av ailable options. ( O nl y th e fi r s t option is av ailable when you do not hav e an external monitor attached.
144 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons This TO S H IBA Function ke y enables/disables the touch pad. T o enable/d isable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page 61 .
145 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices Keyboard function keys Zoom (Display resolution) Th i s T O S H I BA Function key enables/disables volume mute on your computer . When volume mute is enabled, n o sound will com e from the speakers or headphones.
146 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for th e country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
147 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
148 Glossary DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Digital V ers atile (or V ideo) Disc Read- Only Memory eSA T A external Serial Advanced T echnology Attachm ent FAT.
Glossary 149 RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld Wide W eb Te r m s The follo wing terms may appear in this User’ s Guide.
150 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation.
Glossary 151 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e.
152 Glossary CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs.
Glossary 153 disk drive —The de vice that reads and writes information and programs on e x t e r n a l m e d i a or hard disk. It rotates the di sk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved.
154 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, inform ation used by a program, or a document. See also docum ent. File Allocation T able (F A T ) —The section of a s t o r ag e d r ive that keeps track of the location of stored files.
Glossary 155 hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
156 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network.
Glossary 157 multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI .
158 Glossary pixel —Short for “picture element. ” The smallest dot that can be produced on a screen or printer . Plug and Play —Generally , refers to t he computer’ s ability to automatically configure itself to work with periph eral devices.
Glossary 159 res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a v ailable horizontally and vertically .
160 Glossary Suspend —A feature of some Windo ws ® operating systems that allows you to turn off the computer without exiting your op en applications and to continue from where you left off when you turn the computer on again. Swipe —Swipe an open window to the le ft or right of the screen to display the next or pre vious window .
161 Index A A C adaptor 38 AC p ow e r 77 A C po wer light 38 adding memory (optional) 45 optional external devices 45 adequate ventilation cooling fan 37 adjusting touch pad settings 64 app, starting.
162 Index battery indicator light 80 BIOS Setup see System Settings C cameras using 95 caring for your computer 68 charging the battery 41 cleaning the computer 68 communications set up 92 computer ca.
163 Index F fil e s backing up 70 , 73 saving 73 Function Ke y 111 Function Ke ys disabling or enabling wireless devices 145 Help file 142 Function keys 144 backlit keyboard 145 display brightness 142.
164 Index online resources To s h i b a 74 optional external devices adding 45 other documentatio n 29 P password deleting a supervisor 105 deleting a user 106 instant password 104 power -on password .
165 Index adding memory (optional) 45 communications 92 computer 38 software 42 work en vironm ent 30 settings customize computer settings 67 display output 66 Shut down computer 43 , 44 icon 43 , 44 .
166 Index power and batteries 125 printer 130 restore points 134 screen does not look correct/ flickers 127 slo w Internet connection 122 sound system 130 trouble running program s 130 URL address not.
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