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GMAD00335011 12/12 If you need assistance: T echnical support is available on line at T o shiba’ s W eb site at support.toshiba.com . At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency ra nge. FCC requir es this prod uct to be used indoors for frequency ra nge 5.15 GHz to 5.
6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits.
7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz fr equency ran ge. Industr y Canada r equires this pr oduct to be use d indoors for fr equency ra nge 5.15 GHz t o 5.25 GHz to reduce the potential for harmful interference to co-cha nnel Mobile Satellite sy stems.
8 5.375 x 8.375 ver 2.3 In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling. This Directi ve applies to EU member count ries only and does not apply to end users in other co un tries such as the United States.
9 5.375 x 8.375 ver 2.3 1. Sticker Please put the following stick er on de vices incorpora ting this product. 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.
10 5.375 x 8.375 ver 2.3 VCCI Class B Information Device Authorization This device obtains the T echnical Regulation Confor mity Certif icati on and the T echnical Conditions Compliance Approv al, and.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
12 5.375 x 8.375 ver 2.3 operation in the 5 GHz ba nds. This device will operate under the control of the Access Point in order to av oid oper ating on a channel occupied by any radar system in the area. The presence of n earby radar oper ation may result in temporary interruption of operation of this device.
13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electromagnetic ener gy .
14 5.375 x 8.375 ver 2.3 Regulator y statements This product complies with any mandatory product specification in any country/ region where the product is sold.
15 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export.
16 5.375 x 8.375 ver 2.3 T rademarks Satellite, Satellite Pro, and eco Utility are either register ed trademarks or trademarks of T oshiba Am erica Information System s, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries.
17 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites.
18 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 24 This guide ...............................................................26 Safety icons ............................
19 Contents 5.375 x 8.375 v er 2.3 Seeking additional help .....................................33 Check list .......................................................... 34 Precautions .......................................................34 Important information on your computer’s cooling fan .
20 Contents 5.375 x 8.375 v er 2.3 Adjusting the quality of the external display ......68 Customizing your co mputer’s settings ....................68 Caring for your computer ........................................ 69 Cleaning the computer .......
21 Contents 5.375 x 8.375 v er 2.3 Inserting a charged battery ...............................88 Taking care of your battery .....................................89 Safety precautions ............................................ 89 Maintaining your battery .
22 Contents 5.375 x 8.375 v er 2.3 USB Sleep and Charge ....................................112 Enabling/Disabling USB Sleep and Charge ......114 Power supply mode settings ...........................114 Function Key ..................................
23 Contents 5.375 x 8.375 v er 2.3 Toshiba’s worldwide offices ..................................144 Appendix A: TOSHIBA Functi on Keys .............. ...................... 146 Functions .............................................................
24 I n t roduct ion W elcom e to the world of powerful, portable, multimedia computing. W ith your T o shiba computer , your work and entertainment can accompan y you where ver you go.
25 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home office, purchase products that hav e earned the ENERGY ST AR ® for all your equip ment needs, which can sav e you mone y , save ener gy , and help protect the climate. Vi s i t http://www .
26 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated.
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data.
28 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
29 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters.
31 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light inten sity from windows by using blinds.
32 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
33 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to a void eye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking regular breaks is especially important if you are working long hours on your comput er or working on a deadline.
34 Getting Started Selecting a place to work For more specif ic recommendations on the safety and comfort of your computer en vironment, custom ers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration W eb site at: http://www .
35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
36 Getting Started Selecting a place to work ❖ Keep the computer and disks aw ay from objects that generate strong magnetic fields, such as lar ge stereo speakers. Information on some disks is stored magnetically . Placing a magnet too close to a disk can erase important files.
37 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 41 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , and m emory .
38 Getting Started Connecting to a power so ur ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury .
39 Getting Started Connecting to a po wer source 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet.
40 Getting Started Char ging the main battery Charging the main batter y Before using the battery to power the computer , you must charge the battery . T o charge the battery , leav e the co mputer plugged into an A C power source with the co mputer turned o ff until the battery light glows white.
41 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter .
42 Getting Started T o Shut down your computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm.
43 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system.
44 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices or memory , T oshiba recommends setting up your software.
45 Getting Started Adding memory (optional) T o avoid dam aging the computer’ s screws, use a Ph illips screwdriver of the correct size that is in good condition. Installing a memory module with the computer’ s power on may damage the computer , the module, or both.
46 Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift ke y , and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remov e any cables connected to the computer , including the A C adaptor .
47 Getting Started Adding memory (optional) 10 Place the scre w and the cover in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
48 Getting Started Adding memory (optional) 14 Firmly press the mem ory module into the memory slot ’ s socket at approximately a 30-de gree angle (to the horizontal surf ace of the computer).
49 Getting Started Adding memory (optional) (Sample Illustration) Inserti ng the mem ory module into the slot 16 Replace the memory modu le slot cov er and s ecure it using the screw . 17 Re-insert the main battery . For more information on inserti ng the main battery , see “Inserting a charged battery” on page 88 .
50 Getting Started Adding memory (optional) TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Y ou can no w continue setting up the computer . When the operating system has loaded, you can verify that the computer has recogni zed the additional memory mo dule.
51 Getting Started Adding memory (optional) 4 Replace the memory modu le slot cov er and s ecure it using the screw . 5 Re-insert the main battery . For more information on inserti ng the main battery , see “Inserting a charged battery” on page 88 .
52 Getting Started Recovering the Internal Stor ag e Drive If the computer does not reco gnize the memory configuration, turn of f the computer and remove the memory module slot cover (complete steps .
53 Getting Started Recovering the Internal Stora ge Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored by running the recov ery utilities directly f rom your internal storage dri ve as described in the sections below .
54 Getting Started Recovering the Internal Stor ag e Drive When you create recovery media, only the operating system files, applications, and driver s originally shipped with the computer are backed up to the external media and can be restored from this media.
55 Getting Started Recovering the Internal Stora ge Drive If an external optical disc drive is attached, the DVD option becomes available in the dialog box.
56 Getting Started Recovering the Internal Stor ag e Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 75 ).
57 Getting Started Recovering the Internal Stora ge Drive 5 A warning screen appears, statin g that when the reco very is ex ecuted all data on your internal storage drive will be deleted and rewritten. Click Ye s to continue. 6 Follo w the on-screen instructions to complete the r ecov ery process.
58 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started .
59 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next but ton to be gin . The “Ready to refresh your PC” screen appears. (Sample Image) Ready to r efr esh your PC scr een Y ou will be prompted to refresh your system. 7 Click the Refresh b utton.
60 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll do wn to “Remove ev eryt hing and reinstall W indows, ” and click Get Started .
61 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next button. The “Do you want to fully cl ean your driv e” screen appears. (Sample Imag e) Do you want to fully clean your dri.
62 Getting Started Recovering the Internal Stor ag e Drive Selecting the “Fully clean the drive” opt ion may take several hours. Installing drivers and applications The T OSHIB A Appl ication Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer .
63 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
64 Getting Started Using the touc h pad Select a n item 1 Move the pointer to the item you want to select. 2 Do one of the following: ❖ T ap the touch pad once OR ❖ Press and release the primar y .
65 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface elements.
66 Getting Started Using external display de vices Disabling or enabling the touch pad The touch pad is enab led by defaul t. T o enable/disab le the touch pad, press F5 . For more inform ation, see “Disabling or enabling the touch pad” on page 149 .
67 Getting Started Using external display de vices Selecting video cables T o connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
68 Getting Started Customizing your compu ter’ s settings ❖ Second screen only (Sample Image) Display options window The ( ) + P keys navigate through the option s without activating a selection. Press ENTER to activate a selection. Y ou may also use the F4 key , and then press ENTER to activate a selection.
69 Getting Started Caring for your computer Y ou may also wish to customize your po wer usage settings. For more information, see “Po wer Plans” on page 84 . There are additional custom settin gs you can choose. See “Utilities” on page 102 . Caring for your computer This section giv es tips on cleaning and moving your computer .
70 Getting Started Caring for your computer Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.
71 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage driv e.
72 Learning the Basics Using the ke yboard ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place.
73 Learning the Basics Using the ke yboar d Function keys The function k e ys (not to be confus ed with the Fn k ey) are the 12 keys at the top of the k eyboard. (Sample Illustration) Function ke ys F1 through F12 are called function keys because the y e xecute programmed functions when pressed.
74 Learning the Basics Mouse pr op erties Mouse properties Mouse properties allow you to ch ange your pointing device or mouse settings. T o access Mouse properties: 1 Mov e your pointer over the upper or lo wer right corner of the screen.
75 Learning the Basics Saving your work Belo w is an example using the Search f ield to start an app: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Sea rch () C h a r m . (Sample Image) Sear ching for apps 2 Start typing the app’ s name in the Search field.
76 Learning the Basics T oshiba’ s online r esou r ces HINT : Backing up all the files on your internal sto rage drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high-capacity file recovery system, such as an external hard drive.
77 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is n ot being used, thereby co nserving energy and saving money in the process.
78 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does no t indicate the battery life t hat will be obtained by any indi vidual user .
79 Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the R TC battery may only charge while the computer is turned on.
80 Mobile Computing Running the computer on battery power HINT : Once the batter y is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely . Please make a complete back up of your data to external media before discharging the battery .
81 Mobile Computing Monitoring battery power Monitoring batter y power The computer’ s main battery light giv es you an indication of the main battery’ s current charge.
82 Mobile Computing Monitoring battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power . The computer needs this time to check the battery’ s remaining capacity and perform its calculations.
83 Mobile Computing Monitoring battery power Setting batter y notifications Y ou can set two notif ications. Each notif ication can be set to alert you when a specified percentage of remaining battery po wer has been reached.
84 Mobile Computing Monitoring battery power Conserving batter y power How long a fully char ged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ Ho w th.
85 Mobile Computing Monitoring battery power The W indo ws ® Po wer Options window appears. (Sample Image) W indows ® P ow er Options window 3 Select an appropriate plan for your work en vironment or create your own custom plan. 4 Click Create a po wer plan in the left pane to set up a ne w plan.
86 Mobile Computing Using the eco power plan Using the eco power plan This computer is equipped with the eco po wer plan. Operating the computer with this power plan enabled reduces electrical po wer consumption by slightly lowering system performance.
87 Mobile Computing Changing the main battery 3 Unplug and remov e any cables connected to the computer , including the A C adaptor . 4 Close the display panel an d turn the computer upside down. 5 Slide the battery release lock to the unlo cked position.
88 Mobile Computing Changing the main battery Inserting a charged battery T o insert a battery: 1 W ipe the terminals of the char ge d battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks.
89 Mobile Computing T aking car e of your battery 5 Reconnect any cables that were remo ved in step 3 of “Removing the battery from the computer” on page 86 . 6 Restart the computer . T aking care of your battery The follo wing sections offer tips on ho w to take care of your battery and prolong its life.
90 Mobile Computing Disposing of used b atteries Maintaining your batter y Fully discharging your battery pack will allo w better accuracy of the battery meter . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a po wer source and operate it on battery power until the battery pack fully discharges.
91 Mobile Computing T raveling tips Please be kind to our shared environment. Check with your local government authority for de tails regarding where to recycle old batteries or how to dispose of them properly . In addition, T oshi ba’ s recycling initiativ es include recycling programs, ev ents and consumer prom otions.
92 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching pa.
93 Exploring Y our Computer’ s Features Exploring th e Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support.
94 Exploring Y our Computer’ s Features Explorin g the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system.
95 Exploring Y our Computer’ s Features Exploring the desktop Y ou may see v arious icons displayed on your system deskto p, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin.
96 Exploring Y our Computer’ s Features W indows ® St or e T ypical tasks in the notification area are Current time, Po wer usage mode, network connecti vity status, and speaker volume. T o activ ate a specific task, click the appropriate notification area icon.
97 Exploring Y our Computer’ s Features Setting up for communications Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
98 Exploring Y our Computer’ s Features Explor ing audio fe atur es Exploring audio features Y ou can use your computer to record sounds using the computer’ s internal microphone (av ailable on certain models) or an optional external microphone.
99 Exploring Y our Computer’ s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped with a full stereo sound system with internal speakers. Instead of usin g the internal speakers, you can connect headphones or a pair of external ste reo speakers.
100 Exploring Y our Computer’ s Features Using the Memory car d r eader When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, SDXC, or MultiMediaCard ® (MMC ® ) media.
101 Exploring Y our Computer’ s Features Using the Memory car d r eader When inserting memory media, do not touch the metal contacts. Y ou could expose the storage area to static electric ity , which can destroy data.
102 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether, these allo w you to ascerta in certain system details, set additional options, or change default optio ns.
103 Utilities Desktop Assist ❖ Service Station ❖ TOSHIB A Application Installer Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs.
104 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is T OSHIB A V ideo Player (S a m pl e I ma ge ) Desktop Assist window – Media & Entertainment ta.
105 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Funct.
106 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ PC Diagnostic T ool Utility ❖ PC Health Monito r ❖ Recov ery Media Creator ❖ Ser.
107 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon.
108 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
109 Utilities Setting passwor ds (Sample Image) Supervisor P asswo r d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile .
110 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it.
111 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 T o access System Settings from the Start screen begin typing System Settin gs , or while in the Desktop screen double-click the Desktop Assist icon.
112 Utilities Sleep and Charg e ❖ General —Allows you to vie w the current BIOS version or change certain settings back to their default values ❖ Ke y b o a r d —Allows you to access the w ake.
113 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
114 Utilities Sleep and Charg e Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the US B Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position.
115 Utilities Function K e y Function Key T urns noti fications for touch pad status ON/OFF . (Sample Image) Function K e y The Function option is disabled by default.
116 Utilities PC Diagnostic T ool Utility PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help document ation within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have.
117 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models). It alerts users to specific system conditions via pop-up messages.
118 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recovery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 53 .
119 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Install er allows you to reinstall the dri vers and applications that were originally bundled with your computer .
120 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself.
121 If Something Goes Wrong Pr oblems wh en you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End T ask .
122 If Something Goes Wrong Pr ob lems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged.
123 If Something Goes Wrong The W indows ® operating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T o shiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the support bulletin by name).
124 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device.
125 If Something Goes Wrong The W indows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restor e ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it was performing pr operly .
126 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Enable Safe Mode Starts W indows ® with a minimal set of drivers and services.
127 If Something Goes Wrong F ixing a pr oblem with De vice Manager The Windows ® operating system can help you If the operating system has started properly but you still ha ve a problem using your co mputer , the online He lp can assist y ou in troubleshooting the p roblem.
128 If Something Goes Wrong Memory pr oblems 3 From the list of device(s), click Device Mang er . 4 T o view the de vice(s) installed, double-click the device type. The operating system displays the de vice Properties dialog box, which provides an array of tabs.
129 If Something Goes Wrong P ower and the batteries 5 Check for the error again. 6 If the error recurs, remove th e memory module entirely and check for the error again. If removing the memory module el iminates the error, the memory module may be faulty .
130 If Something Goes Wrong K e yboa r d pr oblems If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 mi nutes before you turn o n the computer . If the battery light does not glow after 20 minutes, the batter y may hav e reached the end of its useful life.
131 If Something Goes Wrong Display pr oblems Display problems Here are some typical displ ay problems and t heir solutions: The screen is blank. Display Auto Off may ha v e gone into effect. Press an y ke y to acti v ate the screen. If you are using th e built-in screen, make sure the display priority is not set for an external monitor .
132 If Something Goes Wrong Display pr ob lems A message displays saying that ther e is a pr oblem with y our display settings and tha t the adap ter type is incorrect or the curren t settings do not work with y our hardware. Reduce the size of the color palette to one that is supported by the computer’ s internal display .
133 If Something Goes Wrong Disk or storag e drive pr oblems Disk or storage drive problems Problems with the storage driv e or with external media usually sho w up as an inability to access the dri v e or as sector errors. Sometimes a driv e problem may cause one or more files to appear to hav e garbage in them.
134 If Something Goes Wrong Disk or storag e drive pr oblems 3 Right-click the driv e you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties . The dri ve’ s Properties box appears. 5 Click the T ools tab . 6 Click the Check b utton.
135 If Something Goes Wrong Sound system pr oblems Y our data files are damaged or corrupted. Refer to your software do cumentati on for file recov ery procedures. Many software packages automatically create backup f iles. Y ou may also be able to recov er lost data using utility soft ware.
136 If Something Goes Wrong W ir eless networking pr oblems Y ou may ha v e connected the printer while the computer is on. Disable Sleep mode, turn of f the computer , and turn of f the printer . T ur n the printer back on, make sure it is online, and then turn the computer back on.
137 If Something Goes Wrong W ir eless networking pr oblems ❖ Check the W indo ws ® C ontrol Panel's Device Manager to verify that the W i-Fi ® adapter is recognized by the W indo ws ® operating system, and that the driv er is loaded.
138 If Something Goes Wrong Develop good computing habits Develop good computing habits Sa ve y our work frequently . Y ou can ne v er predict when your co mputer will lock, forci ng you to close a program and lose unsaved changes. Man y software programs build in an automatic backup, but you should not rely solely on this feature.
139 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documen ts and other important files.
140 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 From the Start screen, type Control . Click Contr ol Pan el from the list that appears.
141 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing.
142 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so.
143 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a de vice without an A C adaptor connected to the computer , the computer's battery power may be below the limit specif ied in the TOSHIB A Sl eep utility or the battery may be depleted.
144 If Something Goes Wrong Other T oshiba Internet W eb sites Contacting T oshiba T oshiba’ s T echnical Support Web site For technical support, or to stay current on the most recent softw are and hardware options for your computer, and for other product information, be sure to regularly check the T oshiba W eb site at support.
145 If Something Goes Wrong T oshiba’ s worldwide off ices For more information on additio nal T oshiba worldw ide locations, please visit: www .toshiba.
146 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modif y selected system functions and to launch applications.
147 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TO SH IBA Function key displays the help file. This TO S H IBA Function key decreases the screen brightness. This TO S H IBA Function ke y increases the screen brightness.
148 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TO S H IBA Funct ion ke y cycles through the display options and highl ights the av ailable options. ( O n l y t h e fi r s t option is av ailable when you do not hav e an external monitor attached.
149 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons This TO S H IBA Funct ion ke y enables/disables the touch pad. T o enable/d isable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page 63 .
150 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TO S H I BA Function key enables/disables volume mute. When volume mute is enabled, n o sound will com e from the speakers or headphones.
151 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the co untry of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
152 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
Glossary 153 DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Dig ital V ersatile (or V ideo) Disc Read-Only M emory eSA T A external Serial Advanced T echnology Attachment FAT .
154 Glossary RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld Wide W eb Te r m s The follo wing terms may appear in this User’ s Guide.
Glossary 155 B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation.
156 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ach e, L 2 ca che.
Glossary 157 CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs.
158 Glossary disk drive —The de vice that reads and writes information and programs on e x t e r n al m ed ia or hard di sk. It rotates the disk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved.
Glossary 159 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r ag e d r ive that keeps track of the location of stored files.
160 Glossary hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
Glossary 161 LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network.
162 Glossary multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI .
Glossary 163 pixel —Short for “picture element. ” The smallest dot that can be produced on a screen or printer . Plug and Play —Generally , refers to t he computer’ s ability to automatically configure itsel f to work with peripheral devices.
164 Glossary res o lu t io n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a v ailable horizontally and vertically .
Glossary 165 Suspend —A feature of some Windo ws ® operating systems that allows you to turn off the computer without exiting your op en applications and to continue from where you left off when you turn the comp uter on again. Swipe —Swipe an open window to the le ft or right of the screen t o display the next or pre vious window .
166 Index A A C adaptor 37 AC p ow e r 79 A C po wer light 37 accessing network 97 adding memory check total memor y 51 memory (optional) 44 optional external devices 44 adequate ventilation cooling f.
167 Index running computer on battery power 77 safety precautions 89 setting notifications 83 taking care of 89 battery indicator light 81 BIOS Setup see System Settings but t o n Shut down 45 C Call2.
168 Index desktop 94 Start screen 92 exte rnal displ ay de vice HDMI™ Out port 66 external display , adjusting 68 F fil e s backing up 72 , 75 saving 75 Function Ke y 115 Function Ke ys disabling or.
169 Index monitoring battery power 81 mouse properties 74 moving the computer 69 N network accessing 97 connecting your comp uter 97 networking wireless 97 notification area 95 notifications 96 O onli.
170 Index disposing of batteries 90 icons 27 precautions 34 safety precautions battery 89 saving f iles 75 selecting a place to work 29 power plan options 84 video cables 67 Service Station 118 settin.
171 Index error message, warning resume failure 122 Error-checking 133 exte rnal displa y problems 132 external keyboard 130 external monitor 13 1 good computing habits 138 hard disk dri ve is slo w 1.
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