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GMAD00331011 12/12 If you need assistance: T echnical support is available on line at T o shiba’ s W eb site at support.toshiba.com . At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency ra nge. FCC requir es this prod uct to be used indoors for frequency ra nge 5.15 GHz to 5.
6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits.
7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz fr equency ran ge. Industr y Canada r equires this pr oduct to be use d indoors for fr equency ra nge 5.15 GHz t o 5.25 GHz to reduce the potential for harmful interference to co-cha nnel Mobile Satellite sy stems.
8 5.375 x 8.375 ver 2.3 In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling. This Directi ve applies to EU member count ries only and does not apply to end users in other co un tries such as the United States.
9 5.375 x 8.375 ver 2.3 1. Sticker Please put the following stick er on de vices incorpora ting this product. 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.
10 5.375 x 8.375 ver 2.3 VCCI Class B Information Device Authorization This device obtains the T e chnical Regulation Confor mi ty Certif ication and the T echnical Conditions Compliance Approv al, an.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
12 5.375 x 8.375 ver 2.3 operation in the 5 GHz ba nds. This device will operate under the control of the Access Point in order to av oid oper ating on a channel occupied by any radar system in the area. The presence of n earby radar oper ation may result in temporary interruption of operation of this device.
13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio de vices, emit radio frequency electromagnetic ener gy .
14 5.375 x 8.375 ver 2.3 Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
15 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T oshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced i n any form without the prior written permission of T oshiba.
16 5.375 x 8.375 ver 2.3 T rademarks Qosmio and eco Utility are either register ed trademarks or trademarks of T oshiba America Information Systems, In c. and/or T oshiba Corporation . Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries.
17 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites.
18 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 24 This guide ...............................................................26 Safety icons ............................
19 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 34 Precautions .......................................................34 Important information on your computer’s cooling fan ..................
20 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ........................................ 69 Cleaning the computer ......................................70 Moving the computer ........................................70 Using a computer lock .
21 Contents 5.375 x 8.375 v er 2.3 Setting battery notifications ..............................90 Conserving battery power ................................91 Power Plans ......................................................92 Using the eco power plan .
22 Contents 5.375 x 8.375 v er 2.3 Setting passwords ................................................ 116 Using a supervisor password .......................... 116 Using a user password ...................................118 Deleting a user password .
23 Contents 5.375 x 8.375 v er 2.3 Wireless networking problems..............................149 DVD Blu-ray Disc™ operating problems ...............151 Develop good computing habits ...........................152 Data and system configuration backup in the Windows ® operating system .
24 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go.
25 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home office, purchase products that hav e earned the ENERGY ST AR ® for al l your equipment needs, which can sav e you mone y , sa ve ener gy , and help protect the climate. Vi s i t http://www .
26 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated.
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data.
28 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
29 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters.
31 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light inten sity from windows by using blinds.
32 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
33 Getting Started Selecting a place to work ❖ T ake short, strate gically spaced rest breaks to a v oid eye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking re gular breaks is especially important if you are working long hours on your comput er or working on a deadline.
34 Getting Started Selecting a place to work Check list ❏ Is your chair comfortable - does it support your back and arm s well? ❏ Are your feet flat on t he ground? ❏ Is there adequate space und.
35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
36 Getting Started Selecting a place to work ❖ Keep the computer and disks aw ay from objects that generate strong magnetic fields, such as lar ge stereo speakers. Information on some disks is stored magnetically . Placing a magnet too close to a disk can erase important files.
37 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 41 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , and memory .
38 Getting Started Connecting to a power so ur ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury .
39 Getting Started Connecting to a po wer source 2 Plug the A C adaptor co rd into the A C power on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet.
40 Getting Started Char ging the main battery Charging the main batter y Before using the battery to power the computer , you must charge the battery . T o char ge the battery , leav e the co mputer plugged into an A C power source with the co mputer turned o ff until the battery light glows red.
41 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter .
42 Getting Started T o Shut down your computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm.
43 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system.
44 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices or memory , T oshiba recommends setting up your software.
45 Getting Started Adding memory (optional) T o avoid damaging the computer’ s screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer’ s power on may damage the computer , the module, or both.
46 Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift ke y , and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remov e any cables connected to the computer , including the A C adaptor .
47 Getting Started Adding memory (optional) 9 Remove the memory module slot cover . 10 Place the screw(s ) and the cov er in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
48 Getting Started Adding memory (optional) 13 Pick up the memory modul e by its sides, av oiding any contact with its connector . Position the module toward the socket, aligning the connector ’ s notch with the m atching key in the socket.
49 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module into posit ion. The memory module should be completely in serted into the socket and lev el when secured in place.
50 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
51 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
52 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
53 Getting Started Recovering the Internal Stora ge Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.
54 Getting Started Recovering the Internal Stor ag e Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor . ❖ When you restore your system, only the operating system files, applications, and driv ers originally shipped with the computer are restored.
55 Getting Started Recovering the Internal Stora ge Drive Charm and, in the Search field, type Recovery Media Cr eator . In the list that appear s, click your selection.
56 Getting Started Recovering the Internal Stor ag e Drive 6 Follo w the on-screen prompts to complete the cop y process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.
57 Getting Started Recovering the Internal Stora ge Drive 3 Press and hold the F12 ke y im mediately after pressing the power b utton. The Boot menu displays. 4 Using the arro w ke ys, select the D VD op tion or the USB Flas h option, depending on which type of medi a you are using, and then press the ENTER key .
58 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started .
59 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next but ton to be gin . The “Ready to refresh your PC” screen appears. (Sample Image) Ready to r efr esh your PC scr een Y ou will be prompted to refresh your system. 7 Click the Refresh b utton.
60 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll do wn to “Remove ev eryt hing and reinstall W indows, ” and click Get Started .
61 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next button. The “Do you want to fully cl ean your driv e” screen appears. (Sample Imag e) Do you want to fully clean your dri.
62 Getting Started Recovering the Internal Stor ag e Drive Selecting the “Fully clean the drive” opt ion may take several hours. Installing drivers and applications The T OSHIB A Appl ication Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer .
63 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
64 Getting Started Using the touc h pad Select a n item 1 Move the pointer to the item you want to select. 2 Do one of the following: ❖ T ap the touch pad once OR ❖ Press and release the primar y .
65 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface elements.
66 Getting Started Using external display de vices Disabling or enabling the touch pad The touch pad is enab led by defaul t. T o enable/disab le the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ) button. ❖ Press F5 . For more information, see “Disabling or enabling the touch pad” on page 163 .
67 Getting Started Using external display de vices ❖ An external monitor or projector via the RGB (monitor) port (Sample Illustration) V ideo ports on right side of computer Selecting video cables T o connect a de vice to the HDMI™ Out port, you must purchase an HDMI™ cable.
68 Getting Started Using external display de vices Y ou can change the display settings by pressing the ( ) + P keys, or by configuring the display properties settings.
69 Getting Started Customizing your computer’ s settings The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection.
70 Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’ s keyboard, speaker , and other openings. Never spray cleaner directly onto the computer and/or display . Never use harsh or caustic chemical products to clean the computer .
71 Getting Started Caring for your computer 3 Insert the cable’ s locking end into th e security lock slo t on your computer , then engage the locking device.
72 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memo ry until you sav e it to the internal storage driv e.
73 Learning the Basics Using the ke yboar d ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place.
74 Learning the Basics Using the ke yboard T o capture a print screen of the entire scree n, press the Fn + PR TSC key . (This only applies to models with a 10-key keypad.) T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key .
75 Learning the Basics Mouse pr operties Backlit keyboard Y our keyboard comes with a backlight illumination feature. Press FN + Z to turn the backlight off and on. If the keyboard backlight setting is set to Au t o , the backlight tu rns on when you type on the keyboard and turns of f after a certain interval when you stop typing.
76 Learning the Basics Saving your work Starting an app from the Start screen T o Start an app on the Start sc reen, move your pointer ov er the appropriate tile and click to open. T o Start an app using the Search function, move your pointer over the upper or lower right corner of the screen.
77 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent ty pes of media such as CDs, D V Ds, external stor age media, or to a network, if av ailable.
78 Learning the Basics Using the optical disc drive Viewing Blu-ray Disc™ movies (A vailable on certain models.) Y our system may come with a Blu-ray Disc™ dri v e.
79 Learning the Basics Using the optical disc drive ❖ If you want to use the internal speakers, click the Speakers tab and click Set Default . ❖ Use the arro w keys on your keyboard to na vigate within the Blu-ray Disc™ player console. Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player .
80 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located abo ve the ke yboard allow you mute the sound and play audio CDs or DVD mo vies when the computer is on.
81 Learning the Basics Using the optical disc drive 5 Place the disc carefully in the disc tray , label side up, and gently press the disc onto th e center spindle until it clicks into place. If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshiba support for assistance.
82 Learning the Basics Using the optical disc drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, you.
83 Learning the Basics T oshiba’ s online r esour ces 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti v e cov er . 3 Gently press the tray in to close it. T oshiba’ s online resources T oshiba maintains a number of online sites to which you can connect.
84 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a l ow-po wer suspen sion mode when i t is not being used, thereby co nserving energy and saving money in the process.
85 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does no t indicate the battery life t hat will be obtained by any indi vidual user .
86 Mobile Computing Running the computer on battery power The computer also has an internal real-tim e-clock (R TC) battery . The R TC battery powers the R TC me mory that stores your system configuration settings and the curren t time and date informatio n.
87 Mobile Computing Running the computer on battery power The battery may not start ch arging immediately under the following conditions: ❖ The battery is extremely hot or cold. T o ensure that the battery char ges to its full capacity , wait until it reaches room temperature (50 to 80 degrees F ahrenheit, 10 to 26 degrees Celsius).
88 Mobile Computing Monitoring battery power It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display the incorrect time and date or stop working.
89 Mobile Computing Monitoring battery power HINT : Be careful not to confuse the battery light ( ), the power light ( ) , and the power button light. When the power light or power button light flashes amber , it indicates that the system is suspended (us ing the Windows ® operating system Sleep command).
90 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
91 Mobile Computing Monitoring battery power 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs.
92 Mobile Computing Monitoring battery power Power Plans Y ou can choose a predefined Po wer Plan or select your o wn combination of power options. T o do this: 1 While on the desktop, click the Battery ( ) icon in the notification area. 2 Click More power options .
93 Mobile Computing Using the eco power plan Depending on your model, the power plans a v ailable are eco and Balanced or Balanced and Po wer Sa v er , and are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time .
94 Mobile Computing Changing the main battery Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn off the computer , see “T o Shut down your computer” on page 42 . 3 Unplug and remov e any cables connected to the computer , including the A C adaptor .
95 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations.
96 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the com puter right side up. 5 Reconnect any cables that were remo ved in step 3 of “Removing the battery from the computer” on page 94 .
97 Mobile Computing Disposing of used batteries ❖ A rev erse polarity condition sh ould be av oided with all batteries. The battery is designed so that i t cannot be in stalled in rev erse polarity . ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.
98 Mobile Computing T ravelin g tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury .
99 Mobile Computing T raveling tips TECHNICAL NOTE: When traveling by air , you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer . Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON).
100 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching p.
101 Exploring Y our Computer’ s Features Exploring th e Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support.
102 Exploring Y our Computer’ s Features Explorin g the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system.
103 Exploring Y our Computer’ s Features Exploring the desktop Y ou may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin.
104 Exploring Y our Computer’ s Features W indows ® St or e T ypical tasks in the notif ication area are Current time, Po wer usage mode, network connecti vity status, and speaker volume. T o acti v ate a specific task, click the appropriate notification area icon.
105 Exploring Y our Computer’ s Features Explorin g audio fe atur es Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
106 Exploring Y our Computer’ s Features Explor ing audio fe atur es Recording sounds Y ou may record sounds using the com puter’ s inte rnal microphone (av ailable on certain models) or by connecting an optional external microphone. Using a microphone 1 If you want to use an e xternal microphone, connect it to the computer .
107 Exploring Y our Computer’ s Features Using the W eb Camera T o play back sound files through e xternal speakers or headphones: 1 Locate the headphone jack on the computer . 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack.
108 Exploring Y our Computer’ s Features Using the Memory car d r eader Do not use the Copy Disk function for this type of media. T o copy data from one media to another , use the drag-and-drop feature of the Windows ® operating system. Inserting memory media T o locate your Memory card reader , please refer to your Quick Start document.
109 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 Highlight, and then click the item you would like to eject. If the system is unable to prep are the media for safe removal, a message will tell you to try again later . If the media can be remov ed now , the system displays S afe to R emove Ha rdware .
110 Chapter 5 Utilities Y our computer includes seve ral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether , these allow you to ascerta in certain system details, set additional options, or change default optio ns.
111 Utilities Desktop Assist ❖ PC Health Monito r ❖ Recov ery Media Creator ❖ Service Station ❖ TOSHIB A Application Installer Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs.
112 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is T OSHIB A V ideo Player . (S a m pl e I ma ge ) Desktop Assist window – Media & Entertainment .
113 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ HDD Protection Utility ❖ Supervisor password ❖ User password .
114 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ PC Diagnostic T ool Utility ❖ PC Health Monito r ❖ Recov ery Media Creator ❖ Ser.
115 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon.
116 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
117 Utilities Setting passwor ds (Sample Image) Supervisor P asswor d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile .
118 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it.
119 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 T o access System Settings from the Start screen begin typing System Settin gs , or while in the Desktop screen double-click the Desktop Assist icon.
120 Utilities Sleep and Charg e ❖ General —Allows you to vie w the current BIOS version or change certain settings back to their default values ❖ HDD Protection —Allows you to enable or disabl.
121 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
122 Utilities Sleep and Charg e Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the US B Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position.
123 Utilities Sleep and Charg e Sleep and Music (A vailable on certain models.) Y our T oshiba computer may be equipped with the “Sleep and Music” feature that allo ws you to listen to music stored on a portable audio device using the speakers of your compu ter , e ven when the computer is powered OFF .
124 Utilities HDD Pr otection Utility HDD Protection Utility The HDD Protection U tility contro ls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the comp uter .
125 Utilities Function K e y Function Key T urns noti fications for touch pad status ON/OFF . (Sample Image) Function K e y The Function option is disabled by default.
126 Utilities PC Diagnostic T ool Utility PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help document ation within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have.
127 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models). It alerts users to specific system conditions via pop-up messages.
128 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recovery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 54 .
129 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Install er allows you to reinstall the dri vers and applications that were originally bundled with your computer .
130 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself.
131 If Something Goes Wrong Pr oblems wh en you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End T ask .
132 If Something Goes Wrong Pr ob lems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged.
133 If Something Goes Wrong W indows ® operating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T oshiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the support bulletin by name).
134 If Something Goes Wrong W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device.
135 If Something Goes Wrong W indows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restor e ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it was performing pr operly .
136 If Something Goes Wrong W indows ® oper ating system is not working ❖ Enable Safe Mode Starts W indows ® with a minimal set of drivers and services.
137 If Something Goes Wrong F ixing a pr oblem with De vice Manager Windows ® operating system can help you If the operating system has started properly but you still ha ve a problem using your co mputer , the online He lp can assist y ou in troubleshooting the p roblem.
138 If Something Goes Wrong Memory pr oblems 3 From the list of device(s), click Device Mang er . 4 T o vie w the de vice(s) installed, double-click the device type. ❖ The General tab, which provides basi c information about the device. ❖ The Resources tab, which lists resources assigned to the device.
139 If Something Goes Wrong P ower and the batteries 6 If the error recurs, remove th e memory module entirely and check for the error again. If removing the memory module el iminates the error, the memory module may be faulty . If the error recurs wit hout the memory module inst alled, the error is not caused by the memory module.
140 If Something Goes Wrong P ower and the batteries The battery may be too hot or too cold to charge properly . If you think this is the probable cause, let the battery reach room temperature and try again. If the battery has completely discharged, it will not begin char ging immediately .
141 If Something Goes Wrong K e yboa r d pr oblems Keyboard problems T o capture a print screen of the entire scree n, press the Fn + PRTSC key . T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key .
142 If Something Goes Wrong Display pr ob lems ❖ T ry adjusting the contrast and brightness controls on the external monitor . ❖ Press F4 to make sure the display priority is not set for the built- in screen.
143 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on yo ur TFT display when y ou turn on y our computer . Small bright dots may appear on your screen display when you turn on your computer .
144 If Something Goes Wrong Disk or storag e drive pr oblems 2 Click Computer from the list that appears. (Sample Image) Sear ch r esults for “computer” 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties .
145 If Something Goes Wrong Optical disc drive pr oblems Y our hard disk seems very slow . If you hav e been using your computer for a long time, your files may hav e become fragmented . Run Disk Defragmenter . T o do this: 1 Mov e your pointer over the upper or lower right corner of the screen.
146 If Something Goes Wrong Optical disc drive pr oblems Y ou press the disc eject b utton, b ut the driv e tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. The optical disc dri ve eject mechani sm requires po wer to operate.
147 If Something Goes Wrong Optical disc drive pr oblems Blu-ray Disc™ player T echnology . (available on ce rtain models) Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility , network settings or other conditions.
148 If Something Goes Wrong Sound system pr oblems Sound system problems No sound is coming from the computer’ s speakers. Adjust the volume control. T ry pressing the F11 key to see if v olume mute is disabled. Check that the volume control on the computer is turned up.
149 If Something Goes Wrong W ir eless networking pr oblems The printer will not print wh at y ou see on the scr een. Many programs display information on the screen differently from the way they print it. S ee if your program has a print previe w mode.
150 If Something Goes Wrong W ir eless networking pr oblems error messages - these will be very helpful if you should confer with a support tech nician at a later time. T o enable or disable wireless communication, us e the F12 key . For more information see “Disabling or enabling wireless devices” on page 164 .
151 If Something Goes Wrong D VD Blu-r ay Disc™ operating pr oblems DVD Blu-ray Disc™ operating problems (A vailable on certain models.) If you experience a problem playing DVDs or Blu-ray™ Discs, you may be able to fix the problem yourself.
152 If Something Goes Wrong Develop good computing habits The screen sa v er runs while y ou ar e watching a movie or title. If the screen sav er is enabled, it runs on top of any movie or title you are watching. T o disable the screen sav er: 1 Right-click th e desktop and click Personalize in the menu.
153 If Something Goes Wrong Develop good computing habits Get familiar with all the user’ s gu ides p rovided with your computer, as well as the manuals that come with the programs and de vices you purchase. Y our local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.
154 If Something Goes Wrong Develop good computing habits 8 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before inst alling Brand X Accounting app.
155 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive.
156 If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installatio n process introduced. ❖ Back up your critical data (see “Backing up your data or you r entire computer with the W indows ® operating system” on page 155 ).
157 If Something Goes Wrong If you need further assistance USB Sleep and Charge is not w orking . USB Sleep and Charge may be disabled. Open the TOSHIB A Sleep and Charge utility to check if the f eature is disabled and to enable it if necessary .
158 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ If the problem occurs while you are running a program, consult the program’ s docum entation for troubleshooting suggestions. Contact the software company’ s technical support group for their assistance.
159 If Something Goes Wrong T oshiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T oshiba worldwide locations, please visit: www .tosh iba.co. jp/ind ex. htm . A ustralia T oshiba (Australia) Pty . Limi ted 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Can ada Ltd.
160 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modif y selected system functions and to launch applications.
161 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TO SH IBA Function key displays the help file. This TO S H IBA Function key decreases the screen brightness. This TO S H IBA Function key increases the screen brightness.
162 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TO S H I BA Function ke y cycles through the display options and highl ights the av ailable options. ( O n l y t h e fi r s t option is av ailable when you do not hav e an external monitor attached.
163 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons This TO S H IBA Function key enables/disables the touch pad. T o enable/disable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page 63 .
164 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TO S H IBA Funct ion key enables/disables volume mute. When volume mute is enabled, n o sound will com e from the speakers or headphones.
165 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
166 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
Glossary 167 DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Dig ital V ersatile (or V ideo) Disc Read-Only Memory eSA T A external Serial Adv anced T echnology Attachment FAT .
168 Glossary RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The follo wing terms may appear in this User’ s Guide.
Glossary 169 B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation.
170 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ach e, L 2 ca che.
Glossary 171 CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs.
172 Glossary disk drive —The de vice that reads and writes information and programs on e x t e r n al m ed ia or hard di sk. It rotates the disk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved.
Glossary 173 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s to r a g e d r ive that keeps track of the location of stored files.
174 Glossary hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
Glossary 175 LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network.
176 Glossary multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI .
Glossary 177 pixel —Short for “picture element. ” The smallest dot that can be produced on a screen or printer . Plug and Play —Generally , refers to t he computer’ s ability to automatically configure itsel f to work with peripheral devices.
178 Glossary res o lu t io n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a v ailable horizontally and vertically .
Glossary 179 Suspend —A feature of some Windo ws ® operating systems that allows you to turn off the computer without exiting your op en applications and to continue from where you left off when you turn the comp uter on again. Swipe —Swipe an open window to the le ft or right of the screen t o display the next or pre vious window .
180 Index A A C adaptor 35 AC p ow e r 8 4 A C po wer light 35 accessing network 104 adding memory check total memory 50 memory (optional) 42 optional external devices 42 adequate ventilation cooling .
181 Index R TC memory 83 running computer on battery po wer 82 safety precautions 94 setting notifications 88 taking care of 94 battery indicator light 87 BIOS Setup see System Settings 119 Blu-ray Di.
182 Index display devices ext e rn a l 6 4 display output settings 66 display , ex ternal adjusting 6 7 disposal information 21 disposing of used batteries 95 DV D removing with compu ter off 80 remo .
183 Index system indicator lights 87 A C adaptor light 86 A C po wer light 35, 37 battery light 37, 38 W eb Camera light 106 Licenses 20 lock computer , using 68 M maintaining your battery 95 manual e.
184 Index deleting a supervisor 116 deleting a user 117 instant password 115 power -on password 115 setting 115 setting a supervisor 115 setting a user 117 supervisor password 115 user password 115 PC.
185 Index A C adaptor 35 adding memory (optional) 42 communications 103 computer 35 software 39 work en vironment 27 settings customize computer settings 67 display output 66 Shut down computer 40, 41.
186 Index hard disk dri ve is slo w 145 HD content, Bl u-ray Disc™ 14 6 high-pitched noise 148 installing hardware/software 155 keyboard 141 keyboard will not respond 131 memory problems 138 missing.
Een belangrijk punt na aankoop van elk apparaat Toshiba X800 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Toshiba X800 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Toshiba X800 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Toshiba X800 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Toshiba X800 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Toshiba X800 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Toshiba X800 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Toshiba X800 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
