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GMAD00316011 06/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite systems. High power radars are allocated as prim ary users of the 5.25 GHz to 5.35 GHz and 5.65 GH z to 5.
6 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed.
7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to t he following Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsible for CE- Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many .
8 5.375 x 8.375 ver 2.3 VCCI Class B Information Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
9 5.375 x 8.375 ver 2.3 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. O F : This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
10 5.375 x 8.375 ver 2.3 Device Authorization This device obtains the T e chnical Regulation Confor mi ty Certif ication and the T echnical Conditions Compliance Approv al, and it belongs to the de vi.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
12 5.375 x 8.375 ver 2.3 communication between two client devi ces without a W ireless LAN Access Point. ❖ This device must be used with Acce ss Points that hav e employed and activ ated a radar detection feature required for European Communi ty operation in the 5 GHz ba nds.
13 5.375 x 8.375 ver 2.3 optimal network performance or even lo se your network connection. If you should experience any such problem, i mmedi ately turn off either one of your Bluetooth or Wireles s LAN. Please co ntact T oshiba computer prod uct support on Web site http://www .
14 5.375 x 8.375 ver 2.3 European Union (EU) and EFT A This equipment complies with the R&TTE directiv e 1999/5/EC and has been provided with the CE mark accordingly . Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
15 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export.
16 5.375 x 8.375 ver 2.3 Microsoft, Outlook, Windo ws, and W i ndows Media are either registered trademarks or trademarks of Microsoft Corporatio n in the United States and/or other countries. MultiMediaCard and MMC are registered tr ademarks of MultiMediaCard Association.
17 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 23 This guide ...............................................................25 Safety icons ............................
18 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 33 Precautions .......................................................33 Important information on your computer’s cooling fan ..................
19 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ........................................65 Cleaning the computer ......................................65 Moving the computer ........................................65 Using a computer lock .
20 Contents 5.375 x 8.375 v er 2.3 Safety precautions ............................................ 84 Maintaining your battery ...................................85 Disposing of your computer ...................................85 Traveling tips ......
21 Contents 5.375 x 8.375 v er 2.3 Power supply mode settings ...........................115 TOSHIBA Button Support ......................................116 TOSHIBA Accessibility .......................................... 117 Trusted Platform Module (TPM) .
22 Contents 5.375 x 8.375 v er 2.3 Data and system configuration backup in the Windows ® operating system ...........141 If you need further assistance ............................... 145 Contacting Toshiba .........................................146 Other Toshiba Intern et Web sites .
23 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go.
24 Introd uctio n 5.375 x 8.375 ver 2.3 When considering additions to your hom e of fice, purchase products that hav e earned the ENERGY ST A R® for all your equipment needs, which can sav e you money , sa ve ener gy , and help protect the climate. Vi s i t http://www .
25 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated.
26 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipment, or loss of data.
27 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
28 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
29 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r condit ioner ve nts or heaters.
30 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display aw ay fr om bright light sources or reduce the light intensity from wind ows b y using blinds.
31 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
32 Getting Started Selecting a place to work ❖ T ake short, strate gically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking re gular breaks is especially important if you are working long hours on your comput er or working on a deadline.
33 Getting Started Selecting a place to work Health Administration W eb site at: osha.gov/SL TC/etools/computerworkstations / Check list ❏ Is your chair comfortable - does it support your back and a.
34 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or m oisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
35 Getting Started Selecting a place to work Handle discs carefully . Avoid touching the surface of the disc. Gras p it by its center hole and edge. If you handle the disc incorrectly , you could damage the disc and possibly lose data. ❖ Scan all ne w files for viruses.
36 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 40 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , and memory .
37 Getting Started Connecting to a po wer sour ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury .
38 Getting Started Connecting to a power so ur ce 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet.
39 Getting Started Char ging the main battery Charging the main batter y The computer’ s batter y is not accessible by the user . Before using the battery to power the computer , you must charge the battery .
40 Getting Started Re gistering your computer with T o shiba When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely .
41 Getting Started Adding memory (optional) ❖ Connect an external monitor (see “When the touch pad is disabled, the (touch pad) primary and secondary buttons will also be disabled.
42 Getting Started Recovering the Internal Stor ag e Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored by running the reco very utilities directly from you r internal storage driv e as described in the sections below .
43 Getting Started Recovering the Internal Stora ge Drive internal storage driv e or using reco v ery m e d i a , if you ha ve created such media. T o recov er using the first method, follo w the procedure belo w . T o recov er using the second method, see “Restoring from recovery media” on page 52 .
44 Getting Started Recovering the Internal Stor ag e Drive 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears.
45 Getting Started Recovering the Internal Stora ge Drive 8 Click Next to be gin the recovery . When the process is complete, a message displays indicating that the internal storage dri ve has been recov ered. 9 Press any k ey on the ke yboard to restart the computer .
46 Getting Started Recovering the Internal Stor ag e Drive 4 A warning screen appears stating that when the recov ery is ex ecuted all data will be deleted and rewritten.
47 Getting Started Recovering the Internal Stora ge Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next .
48 Getting Started Recovering the Internal Stor ag e Drive the C: partition. Y ou can resize an d reco ver the C: dri ve using the utilities stored on y our computer’ s i nternal storage driv e or using recov ery m e d i a, if you ha ve creat ed such media.
49 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears.
50 Getting Started Recovering the Internal Stor ag e Drive work to e xternal media before proceeding (see “Backing up your work” on page 71 ). 9 Click Next to be gin the reco very . When the process is complete, a message displays indicating that the C: dri ve has been reco vered.
51 Getting Started Recovering the Internal Stora ge Drive T o create recov ery m e di a : 1 Click the Start button and, in the Search field, type Recovery Media Creator . In the list that appears abo ve, click on your selection. The TOSHIB A Recovery Media Creator dialog box displays.
52 Getting Started Recovering the Internal Stor ag e Drive ❖ If you are copying files to a USB flash dri ve, connect a USB flash dri ve of the requ ired minimum capacity (as specified in the T OSHIB A Reco very Media Creator utility) to y our computer .
53 Getting Started Recovering the Internal Stora ge Drive ❖ Recov er to a custom size partition For more information on these options, see “Recovering the Internal Storage Dri ve” on page 41 . When you restore your system, only the operating system files, applications, and driver s originally shipped with the computer are restored.
54 Getting Started Erasing the Internal Stora ge Drive custom size for the C: dri ve. Note: This option deletes all other partitions from the dri ve. 8 Follo w the on-screen instructions to complete the r ecov ery process. When the process is complete, a message displays indicating that the dri ve has been reco vered.
55 Getting Started Erasing the Internal Storag e Drive ❖ Delete all data and parti tions from the hard disk —This option deletes all of the data on the in ternal storage drive without overwriting the dri ve.
56 Getting Started Checking the inte rnal stor age drive oper ating status Checking the internal storage drive operating status After restoring your inte rnal storag e driv e, you can check its s tatus as follo ws: 1 Click Start b utton and, in the Search f ield, type Computer Management .
57 Getting Started Checking the internal stor age drive oper ating status Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications.
58 Getting Started Checking the inte rnal stor age drive oper ating status Refer to the table belo w for speci f ic instructions on perform ing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer .
59 Getting Started Checking the internal stor age drive oper ating status Scroll vertically Slide your finger along the right edge of the touch pad in the direction you want to scroll.
60 Getting Started Checking the inte rnal stor age drive oper ating status Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen.
61 Getting Started Checking the internal stor age drive oper ating status T ouch pad setting options vary by computer model. The touch pad settings are accessible through the Mou se Properties option of the Windows Control Panel. For more information, please visit support.
62 Getting Started Connecting an external device Connecting an external device Depending on your system, some models may include USB 3. 0 port(s). T o distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). Y ou can easily attach an exte rnal device your computer .
63 Getting Started Using external display de vices Connecting an HDMI™-compatible television or display device T o connect an HDMI™-compatible television or display de vice to the computer: ❖ Co.
64 Getting Started Customizing your comp uter’ s settings ❖ Built-in display only ❖ Built-in display and external monitor (sim ultaneously) ❖ External monitor only ❖ Built-in display and TV .
65 Getting Started Caring for your computer Caring for your computer This section giv es tips on cleaning and moving your computer . For information about taking care of your computer’ s battery , see “T aking care of your battery” on page 84 . Please handle your computer carefully to avoi d scratching or damaging the surface.
66 Getting Started Caring for your computer Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.
67 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memo ry until you sav e it to the internal storage driv e.
68 Learning the Basics Using the ke yboard ❖ Use Error-checking and Disk Defr agmenter re gularly to check and optimize disk space a nd improv e performance. ❖ Scan all ne w files for viruses . This precaution is especially impor tant for f iles you recei ve via external media, email, or do wnload from the Internet.
69 Learning the Basics Starting a pr ogram ❖ The uppercase letter O an d the number 0 are not interchangeable. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do dif ferent things depending on the program you are using.
70 Learning the Basics Starting a pr ogr am If you prefer to open the program f i rst, you ha ve four options. Y ou can: ❖ Use the Search programs and f iles f ield in the Start menu ❖ Double-clic.
71 Learning the Basics Saving your work 2 Click the program group, in this example, Acces sories . The Accessories menu is displayed. 3 Click the pr ogram, in t his e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Close button in the upper-right corner of the program’ s window .
72 Learning the Basics T oshiba’ s online r esour ces Restore program. Look in the online Help or your op erating system documentation for informati on on restoring files.
73 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a l ow-po wer suspension mode when it is not being used, thereby conserving energy and sa v ing money in the process.
74 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a rel iable wired or wireless conn ection effortlessly and quickly . ❖ EasyGuard Opti mize —to enable users to c ustomize system settings to be more productive.
75 Mobile Computing Running the computer on battery power For optimum optical media performance, it i s recommended that you play DVDs while running the computer on AC power . For more information about Windows ® power plans, see “Power Plans” on page 81 .
76 Mobile Computing Running the computer on battery power The battery may not start ch arging immediately under the following conditions: ❖ The battery is extremely hot or cold. T o ensure that the battery char ges to its full capacity , wait until it reaches room temperature (50 to 80 degrees F ahrenheit, 10 to 26 degrees Celsius).
77 Mobile Computing Monitoring main battery power It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display the incorrect time and date or stop working.
78 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
79 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
80 Mobile Computing Monitoring main battery power 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options screen 5 Configure the alarm settings to suit your needs.
81 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y o u may also set individual po wer -saving options to suit your o wn needs.
82 Mobile Computing Monitoring main battery power 5 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click on the plus signs to expa nd each item and to see what settings are a v ailable for each item.
83 Mobile Computing Using the T OSHIB A eco power plan Using the TOSHIBA eco power plan This computer is equipped w ith the TOSHIB A eco po wer plan. Operating the computer with th is po wer plan enabled reduces electrical power consumption by slightly lo wering system performance.
84 Mobile Computing Changing the main battery Changing the main batter y When your main battery has ru n out of power , plug in the AC adaptor . If you find that a ne w battery is needed, contact the location you purchased the computer at for mo re information on replacing the battery .
85 Mobile Computing Disposing of your computer Maintaining your batter y Fully discharging your battery w ill allo w better accurac y of the battery meter . T o fully discharge your battery: ❖ Periodically , disconnect the computer from a po wer source and operate it on battery power until the battery fully discharges.
86 Mobile Computing T ravelin g tips Notice regarding CR coin ce ll batter ies, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply .
87 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indo ws ® operating system.
88 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes several standa rd features: icons, Start button, taskbar , notif ication area, and background pattern.
89 Exploring Y our Computer’ s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files.
90 Exploring Y our Computer’ s Features Setting up for communications T o make a program or windo w the currently acti ve one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and di splays notifications.
91 Exploring Y our Computer’ s Features Explorin g audio fe atur es When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common W i-Fi ® networking problems, see “W ireless networking problems” on p age 138 .
92 Exploring Y our Computer’ s Features Using the W eb Camera 3 Click the Start Recording button. 4 Speak normally into the microphon e. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog box appears. 6 T o sa ve the f ile, type a f ile name, and then click Sav e .
93 Exploring Y our Computer’ s Features Using the Memory car d r eader T o email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending emai l, taking pictures or recording video messages m ay vary .
94 Exploring Y our Computer’ s Features Using the Memory car d r eader 2 Push the media into the adap ter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. Y ou could expose the storage area to static electri city , which can destroy data.
95 Chapter 5 Utilities Y our computer includes seve ral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether , these allow you to ascerta in certain system details, set additional options, or change default optio ns.
96 Utilities TOSHIB A Assist ❖ TOSHIB A Accessibility ❖ T rusted Platform Module (TPM) ❖ Fingerprint Authentication Utilit y ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service Station ❖ TOSHIB A.
97 Utilities TOSHIB A Assist Connect The features av ailable in this categ ory are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) T OSHIB A Assist window – Connect t.
98 Utilities TOSHIB A Assist Secure The features av ailable in this categ ory are: ❖ Supervisor password ❖ User password ❖ TOSHIB A Security Assist (Sample Image) T OSHIB A Assist window – Sec.
99 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this categ ory are: ❖ TOSHIB A PC Diagnostic T ool Utili ty (Sample Image) T OSHIB A Assist window – Pr otect & F ix t.
100 Utilities TOSHIB A Assist Optimize The features av ailable in this categ ory are: ❖ Mouse Utility ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A Button Support ❖ TOSHIB A Accessi.
101 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Installe r allows you to reinstall the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications : 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer .
102 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
103 Utilities Setting passwor ds Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it.
104 Utilities Setting passwor ds 8 Shut down the system to complete the process. Deleting a supervisor password T o delete a supervisor passw ord: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Assist . In the list that appears ab o ve, click on your selection.
105 Utilities Setting passwor ds 3 Click the User Password icon. The TOSHIB A Password Utility windo w appears. (Sample Image) TOSHIB A P asswor d Uti lity window 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set .
106 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A F ace Recognition utility . This ut ility provides another way to log on to your compu ter . For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows ® passwords.
107 Utilities TOSHIB A Security Assist TOSHIBA Security Assist The TOSHIB A Security Assist Ut ility acts as a “command center” where you can set up v arious passwords or other security features, and see ho w these features can be used with each other to increase security ev en further , or to sim plify the ways that you protect your system.
108 Utilities TOSHIB A Security Assist ❖ Log on Settings —Select this category to set up security options that protect in di vidual user accounts. ❖ Password of current user : Check the status of the W indo ws ® password for the account to which you are currently logged on.
109 Utilities TOSHIB A PC Diagnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have.
110 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click the Start button and, in the Search f ield, type Mouse . In the list that appears above, clic k on your selection, or click the Mouse icon in the Optimize tab of T OSHIB A Assist .
111 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is th e TOSHIB A configuration management tool av ailable through the Windo ws ® operating system. T o access it: ❖ Click the Start button and, in the Search f ield, type HWSetup .
112 Utilities TO S H I B A H a rd w a re S e t u p ❖ CPU —Allows you to enable or disable CPU frequency switching modes Dynamically Swit chable —This mode is th e default setting for your comput.
113 Utilities TOSHIB A Sleep Utility TOSHIBA Sleep Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity .
114 Utilities TOSHIB A Sleep Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
115 Utilities TOSHIB A Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select the Enable USB Sleep and Char ge check box in the utility .
116 Utilities TOSHIB A Butto n Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device.
117 Utilities TOSHI B A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibi lity utility allows you to use the Fn ke y to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required.
118 Utilities T rusted Platform Module (TPM) T rusted Platform Module (TPM) This section only applies to systems with TPM. Y our TOSHIB A com puter include s the TPM (T rusted Platform Module), which is a security encryption device for your system’ s internal storage driv e.
119 Utilities F ingerprint Au thentication Utility It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint pra ctice tutorial shows how to achieve the highest quality fingerprint samples.
120 Utilities F ingerprint Au thentication Utility Observe the follo wing before you swipe your fi nger on the reader , whether for fingerprint enrollment/registration or recogni tion. ❖ W ash and dry your hands thoroughly . ❖ Remov e static electricity from your fingers b y touching any metal surface.
121 Utilities TOSHI B A eco Utility™ Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a fingerprint. Ho we ver , there may be instances where certain users are unable to register their fingerprints due to insuf ficient unique characteristics in their fi ngerpri nts.
122 Utilities TOSHIB A Service Statio n The TOSHIB A eco Ut ility™ window appears. (Sample Image) TOSHIB A eco Utility™ win dow T o acti v ate the TOSHIB A eco po wer plan, select ON in the upper-left section of the screen. For more information on the TOSHIBA eco power plan and utility , click the Help button at the bottom of the window .
123 Utilities ConfigF ree ® and device usage (e.g.: power se ttings, battery temperature and recharging, CPU, memory , backlight il lumination time, and temperatures for various de vices). The collected information is not limited to the examples specif ied here.
124 Utilities ConfigF r ee ® with your computer . For more informati on, see “Connecti vity Doctor” on pa ge 124 . ❖ Profile Settings—The Profiles utility lets you switch between network conf igurations. For more information, see “Profile Settings” on page 125 .
125 Utilities ConfigF ree ® ❖ Status of wired and wireless connectio ns ❖ W ireless Connection band (a/b/g, etc.) ❖ Status of W ireless Connection switch (Sample Image) Connect ivity Doctor scr een Profile Settings The Prof ile Settings utility lets you save network settings in “profiles .
126 Utilities ConfigF r ee ® ❖ Enable U A C (User Accoun t Control) setting T o create a profile: 1 Click the icon i n the notification area. 2 Mov e the pointer to Prof iles . 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears.
127 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself.
128 If Something Goes Wrong Pr ob lems when you turn on the computer 2 Click the A pplicat ions tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask .
129 If Something Goes Wrong Pr oblems wh en you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged.
130 If Something Goes Wrong The W indows ® oper ating system is not working 2 Check the INPUT specificati ons on the bottom of the computer . The output specifications of the A C adaptor must match the input specifications of the computer . 3 If the specif ications do not match, locate and use the A C adaptor that shipp ed with your computer .
131 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Safe Mode with Networking ❖ Safe Mode with Comman d Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (6.
132 If Something Goes Wrong F ixing a pr oblem with Device Manag er The Windows ® operating system can help you If the operating system has started properly but you still ha ve a problem using your co mputer , the online Help can assist you in troubleshooting the pro blem.
133 If Something Goes Wrong Memory pr oblems 3 T o vie w the properties, double-click the device. The operating system displays the de vice Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basi c information about the device.
134 If Something Goes Wrong K e yboa r d pr oblems The A C adaptor and power cord/c able work correctly , but the battery will not charge. The battery does not charge while the computer is consuming full po wer . T ry tur ning of f the comput er . The system may be too hot or too cold to charge properly .
135 If Something Goes Wrong Display pr oblems If, while typing, strange thi ngs happen or nothing happens, the problem may be related to the keyboard itself. Y ou hav e connected an exter nal keyboard and the operating system displays one or mor e keyboard error messages.
136 If Something Goes Wrong Display pr ob lems The screen does not look corr ect. Y ou can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize . This opens the Personalization windo w .
137 If Something Goes Wrong Disk or storag e drive pr oblems Disk or storage drive problems Problems with the storage driv e or with external media usually sho w up as an inability to access the dri v e or as sector errors. Sometimes a driv e problem may cause one or more files to appear to hav e garbage in them.
138 If Something Goes Wrong Sound system pr oblems Some programs run corr ectly b ut others do n ot. This is probably a configuration problem. If a program does not run properly , refer to its documentation and check th at the hardware configuration meets its needs.
139 If Something Goes Wrong W ir eless networking pr oblems site, the ISP’ s (Internet Serv ice Provider) service may be disrupted. ❖ V erify that the Service Set Id entifier (SSID), or netw ork name, is correct - i.e., that it m atches the SSID assi gned to the access point you are attempting to connect through.
140 If Something Goes Wrong Develop good computing habits W indo ws ® operating system wireless man agement utility , in which case you must use the adapter's mana gement utility .
141 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files.
142 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 Click Start , All Programs , Acces sories , System T ools , and then System Restore .
143 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing.
144 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so.
145 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external de vices e ven if they are compliant with the USB specification. In those cas es, po we r on the computer to char ge the device or use a dif ferent char ging de vice.
146 If Something Goes Wrong Other T oshiba Internet W eb sites For the detailed s pecificati ons for your computer, visit support.toshiba.com . Contacting T oshiba T oshiba’ s T echnical Support Web.
147 If Something Goes Wrong T oshiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T oshiba worldwide locations, please visit: www .tosh iba.co. jp/ind ex. htm . A ustralia T oshiba (Australia) Pty . Limited 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Can ada Ltd.
148 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and T OSHIB A Cards provide a quick w ay to modify selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot K e y Cards and Application Cards.
149 Hot Keys /TOSHIBA Cards Hot K e y Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . Th e Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off.
150 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed using either th e Hot Ke y Cards or by pressing the as sociated hot key . This section lists the available hot key functions. Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off.
151 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard backlight or Fn + This TOSHIB A Card or hot k ey enables/disables the keyboard backlight. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) K e yboar d backlight options ❖ T o enable the k eyboard backlight, select .
152 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a us er with a valid account will need to log back on to gain access to the computer .
153 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window .
154 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot ke y places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ T o enable Sleep mode, select .
155 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot ke y places the computer into Hibernatio n mode.
156 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot k ey c ycles through the p o we r- on di s p la y op t i on s (only the f .
157 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode.
158 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot k ey enables/disables the optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module.
159 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad or Fn + This TOSHIB A Card or hot k ey enables/disables the touch pad. For more information on using the touch pad, see “Using the touch pad” on page 57 .
160 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot ke y controls the ke yboard backlight. Fn + This hot key allows you to zoom out. Fn + This hot key allo ws you to zoom in. Fn + This hot ke y decreases the speaker v olume.
161 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
162 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
Glossary 163 DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Digital V ersat ile (or V ideo) Disc Read-Onl y Memory EP.
164 Glossary RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The follo wing terms may appear in this User’ s Guide.
Glossary 165 B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation.
166 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e.
Glossary 167 CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache.
168 Glossary document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie v ed. See also fil e . double-click —T o press and release the pointing device’ s primary button rapidly twice without moving the pointi ng device.
Glossary 169 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a g e d r ive that keeps track of the location of stored files.
170 Glossary H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
Glossary 171 LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati v ely limited area and connected by a communications link that enables any de vice to interact with any other on the network.
172 Glossary motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a .
Glossary 173 password —A unique string of characters en tered by a user to verify his or her identity to the comput er or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers.
174 Glossary Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve.
Glossary 175 shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.
176 Glossary W We b —See W o rld W i de W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components.
177 Index A A C adaptor 36 AC p ow e r 75 A C po wer light 36 accessing network 91 adding memory (optional) 41 optional external devices 40 adequate ventilation cooling fan 35 adjusting touch pad sett.
178 Index eco Utility™ 83 start 89 C caring for your computer 65 changing battery 84 character keys 68 charging the battery 39 cleaning the computer 65 click 61 communications set up 90 computer car.
179 Index backing up 67 , 71 restore 71 saving 71 fi ngerpri nt authentication 118 Fingerprint Authentication Uti lity using 118 function keys 69 H headphones using 92 Help and Support troubleshooting.
180 Index monitor connecting 63 monitor problems troubleshooting 135 monitoring battery power 77 mouse utility 110 moving the computer 65 N network accessing 91 connecting your comp uter 91 networking.
181 Index S safety computer 86 disposing of your computer 85 icons 26 precautions 33 safety precautions battery 84 saving f iles 71 Search programs and f iles f ield starting a program 70 selecting a .
182 Index touch pad using 57 T ouchPad™ control buttons 61 primary button 61 secondary button 61 trav eling tips 86 troubleshooting 135 A C po wer light is blinking 129 battery light is blinking 129.
183 Index desktop 87 troubleshooting 130 W indo ws® Start menu starting a program 70 wireless netw orking 90 troubleshooting 138.
Een belangrijk punt na aankoop van elk apparaat Toshiba Z930 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Toshiba Z930 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Toshiba Z930 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Toshiba Z930 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Toshiba Z930 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Toshiba Z930 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Toshiba Z930 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Toshiba Z930 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
