Gebruiksaanwijzing /service van het product 3350 van de fabrikant VeriFone
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Om ni 3350 Installation Guide O3350 IG 19496 Book. book P age 1 Wednesday, Apr il 5, 2000 10:30 PM.
Li thium Ba ttery Caution The Random Access Memory (RAM) conten ts in the Omni 3350 terminal are prote cted by a lithium b attery . Do no t, under any cir cumstances , attempt to replace this ba ttery . Failure to comp ly may invalida te the pro duct warra nty .
Omni 3350 Ins t allation Guide T able of Con tent s Install the Omni 3350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Step 1: Select a Location fo r the T erminal . . . . . . . . . . . . . . . . . . . 5 Step 2: Unpack the Shippin g Carton .
Omni 3350 Ins t allation Guide 4 O3350 IG 19496 Book.book Page 4 Wednesday, April 5, 2000 10:30 PM.
5 Omni 3350 Inst allation Guide Inst all th e Omni 3350 If using the optional swivel base (r efer to “Accessories and Documentation‚” page 36 ), follow the swivel ba se’ s instruct ions befor e instal ling your Omni 3350 termi nal.
Omni 3350 Ins t allation Guide 6 W arning: Due to risk of shock or terminal damage, do n ot use the terminal near water , including a bathtub, wash bowl, kitchen sink or l aundr y tub, in a wet basem ent, or near a swimming pool. Als o, avoid using this produ ct during electrical st orms.
7 Omni 3350 Inst allation Guide 2. Remove the following item s: • Omni 3350 t erminal • Power pack (for a power cabl e, contact your su pplier) • T elephone line cord • Roll of thermal printer.
Omni 3350 Ins t allation Guide 8 General Features Please notice the following (Figure 2 ): •A disp lay scr ee n . • Three types of keys : – A 12- key , teleph one- style keyp ad – Eight fu nct.
9 Omni 3350 Inst allation Guide Note: An adhesive-b acked, smart card read er cover is provided for terminals that will not utilize the smart card reader . T o use the cover , simply remove the backing and af fix the cover ov er the primary sm art card reader s lot and icon.
Omni 3350 Ins t allation Guide 10 Figure 3 Connection Po rt s These ports con nect the Omni 3350 to a teleph one line, option al devic e s, and th e power supply . T elephone Line Ports On the back pan el’ s far left are one or two m odular ports (based on your ter minal’ s modem type) for con necting th e terminal to a telephone line.
11 Omni 3350 Inst allation Guide T elset Port (High-Speed Modem T erminal only) The first port is identified by a telephon e-shaped “T elset” icon (shown at ri ght). Use this port to connect a telephon e to the Omni 3350 . T elco, ISDN, Dial /Leased-Line Port The second port is identified by the icon shown at right.
Omni 3350 Ins t allation Guide 12 Figure 4 Direct Connect ions 2. Pass-thr ough connection (high-sp eed modem only) — A telephone cord (V eriFone part nu mber 001 24-17) runs from the T els et port on the terminal to th e RJ1 1-type jack on a standar d teleph one (Fig ure 5).
13 Omni 3350 Inst allation Guide Figure 5 Pass-Through Connectio n S tep 5: Connect the T e rminal Power Pack Caution: Before you conn ect the terminal power pack, check that the on/of f switch is off (s hown at right). 1. Insert the ro und barrel con nector (Figure 6) into the power port (identified by the icon at right).
Omni 3350 Ins t allation Guide 14 Figure 6 Omni 3350 Power Pack Con nection T o lock the con nector into the power port, align the plastic lock tab so it p oints up. Insert the connector , then twist it as indicated by the “arrow” icon abo ve the por t (“arrow” and “lock” icon s shown at right).
15 Omni 3350 Inst allation Guide When the terminal has power , the display screen lights an d the green LED i ndicator fl ashes on and of f (if the prin ter has n o paper), or solid green if paper is load ed. S tep 6: I nst all a Paper Rol l in t he Print er The internal printer uses single-ply , thermal-sensi tive paper 58 millimeters (2.
Omni 3350 Ins t allation Guide 16 Figure 7 Thermal Printe r Features 3. Remove the p rotective strip from the paper an d cut a straight edge acr oss its leading end . 4. Hold the roll so the paper feeds from the bottom of the roll and insert the cut end into the pap er feed slot (Figur e 8).
17 Omni 3350 Inst allation Guide A built-in sensor detects the pap er and pulls it through and out the unit’ s top, ju st b elow the serrated metal tear strip. 5. If necessary , press the paper feed button until about 5 centimeters (2 inches) o f paper emer ge from the top.
Omni 3350 Ins t allation Guide 18 Perfo rm a Pow er-On P rinter T est T o ensure the printer is operating correctly: 1. T urn of f power to the terminal. 2. Hold down the paper feed button and turn on the terminal. The printer test starts, then stops after a few seco nds.
19 Omni 3350 Inst allation Guide contains a merchant smart card , the lever grips the card for removal from the terminal. Figure 10 SAM Drawer with Merchant Sma rt Card 3. Slide the SAM drawer from the terminal (Figure 10). 4. Remove any previous ly-instal led merchant smart card by pulling the card from the SAM drawer .
Omni 3350 Ins t allation Guide 20 Figure 1 1 Micromodu le-Size SAM (M SAM) Cardho lders 6. T o unlock a car dholder , slide its locking plate to the unlo cked po siti on, s how n by the OPE N ar row (Fig ure 12) . Figure 12 MSAM Cardholder Close-Up 7.
21 Omni 3350 Inst allation Guide Figure 13 Using an M SAM Cardhold er 8. Remove any previously-installed MSAM card by sliding the card from the cover . 9. Install an MSAM card b y aligning the card an d carefully sliding it within the guides on the cover until fully inserted.
Omni 3350 Ins t allation Guide 22 Caution: T o avoid damage to the MSAM cardho lders , ens ure each cardholder is locked befor e sliding the SAM drawer back into the terminal. 12. In sert a standard-s ize merchant smart card into th e SAM drawer as shown in Figur e 10.
23 Omni 3350 Inst allation Guide S tep 9: Use the Magnetic Card Reader T o conduct a transaction, position a magn etic card and swipe it through t he magn etic card reader , as shown in Figure 15.
Omni 3350 Ins t allation Guide 24 Caution: Before conn ecting any periph eral device, turn off power to the terminal (the LED is off). T urn on power only after you are finis hed connecting th e peripheral device(s ). For complete information about peripheral installation and use, refer to the user docum entation suppli ed with th ose devices.
25 Omni 3350 Inst allation Guide 3. Insert the larger RJ45- type connector on the other en d of the PIN pad cable into the “PIN Pad” serial port on the terminal’ s back panel. Figure 16 Optional “PIN Pad” port devi ces Connect a CR 600 Check Reader Caution: Check reader s require a sep arate power sour ce.
Omni 3350 Ins t allation Guide 26 1. If the cable is not already co nnected to the ch eck reader , insert the small modu lar plug on on e end of the cable into the check reader ’ s modular jack (Figure 17). 2. Insert the larger RJ45- type connector on the other en d of the cable into the “RS232” serial port on the terminal’ s back panel.
27 Omni 3350 Inst allation Guide Figure 18 Recommen ded Ca ble Routing Clean the T erminal and Printer T erminal For dirt, us e a clean cloth damp ened with water and mild s oap .
Omni 3350 Ins t allation Guide 28 Printer Every few mon ths, check and thoroughly clean the printer: 1. Be sure the terminal is connected to a po wer source. 2. Rem ove th e paper roll cove r and c heck it f or si gn s of damage, wear , or warping. 3.
29 Omni 3350 Inst allation Guide Printer Paper is Jammed in the Feed Mechanism W arning: Poo r -quality paper may jam the printer . For high- quality V eriFone paper , refer to the “Accessories and Documentation” section. 1. Remove the paper roll cover .
Omni 3350 Ins t allation Guide 30 Returning a T ermi nal for Ser vice Note: The Omni 3350 terminal co mes equipped with tamper - evident labels (o ne on the case s eam, another on a screw hole on the case bottom) . Do not, under any circumstance, attempt to disassemble the terminal.
31 Omni 3350 Inst allation Guide • V eriFone seri al number assigned t o the Omni 3350 terminal you are returning f or service or r epair . • Shipping docu mentation, such as airb ill numbers, which you can use to trace the s hipment. Speci fications Power Requirements Omni 3350 term inal: 25, 5 V DC (25 .
Omni 3350 Ins t allation Guide 32 The shippin g weight includes: shippin g carton, terminal, power pack and cable, telephone line cable, paper roll and spindle, one Omni 33 50 Ins tal lat i on Gui de , an d one Omni 3350 Quick Installation Guide. O3350 IG 19496 Book.
33 Omni 3350 Inst allation Guide DECLARA TION OF CONFORMITY according to ISO/IEC Gu ide 22 and EN 45 014 declare s that the produc t: conforms t o the f ollowing P roduct Spe cificatio ns: Supp leme n.
Omni 3350 Ins t allation Guide 34 Product Certifi cations FCC Complianc e Manufactur er: V eriFone, a div isi on of He wlett -Pa ck ard Company Model: Omni 335 0 FCC Part 15 This equipm en t has been teste d and found to comply wit h the limi ts for a Class B digital device , pursuan t to Part 15 of the FC C Rule s.
35 Omni 3350 Inst allation Guide Also, you will be adv is e d of your r ig ht to fi le a comp la int wi th th e FCC if you beli ev e it is necessary . The telepho ne compa ny may make chan ges in its facilities, equipment , operations, or procedur es that could af fect the operatio n of the equ ipmen t.
Omni 3350 Ins t allation Guide 36 Accessories and Documentation How to Order • V eriFone Online S tore at www .stor e.verifone.com • (USA) V eriFo ne Customer Deve lopment Cen ter , 1 -800- 233-052 2, Monday - Friday , 7 A.
37 Omni 3350 Inst allation Guide Thermal Printer Paper CRM0039 High-gr ade thermal pri nter paper , 58-mm (2.25-inch ) width, 25-meter (8 2-foot) length; single r oll CRM0039- 01 CRM0039 in 30-ro ll bulk package CRM0040 High-gr ade thermal pri nter paper , 58-mm (2.
Omni 3350 Ins t allation Guide 38 O3350 IG 19496 Book.book Page 38 Wednesday, April 5, 2000 10:30 PM.
39 Omni 3350 Inst allation Guide O3350 IG 19496 Book.book Page 39 Wednesday, April 5, 2000 10:30 PM.
2099 Gateway Place Ste 600 San Jose, CA 95110 , USA T elephone: (+1) 408-232-7800 Fax: (+1) 408-232-7811 World Wide Web: www.verifone.c om Omni 3350 Instal lation Gui de V eriFone Part Number 22131, Revision B © 2000 V eriFone All rights reserved. Printed on recycled paper .
Een belangrijk punt na aankoop van elk apparaat VeriFone 3350 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen VeriFone 3350 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens VeriFone 3350 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding VeriFone 3350 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over VeriFone 3350 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van VeriFone 3350 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de VeriFone 3350 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met VeriFone 3350 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
