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Four-Line Caller ID Telephone NSQ412 O WNER’S MANUAL.
Redial and (Auto)Redial......................................................20 Prime Line Preference.........................................................21 CO Line Privacy ...................................................................21 Intercom Operation.
Viewing a Directory Entry ..... ...............................................28 Editing a Directory Entry ......................................................28 Dialing a Directory Entry ......................................................29 Erasing a Single Directory Entry .
FCC INFORM ATION This equipment complies with Part 68 and Part 15 of FCC rules. On the base of this equipment is a label that contains, along with other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment.
Some of the following information may not apply to your particular prod- uct; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the follow- ing: 1.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 3 13. Never touch uninsulated tele- phone wires or terminals unless the telephone line has been dis- connected at the network inter- face. 14. Never install or modify telephone wiring during a lightning storm.
T he N SQ 4 1 2 S y s t e m F e at u r e s CO N G RA TUL ATI ON S! You have acquired a 4-line, fully featured Caller ID telephone designed to meet the many needs of a progressive small office/home office.
The Box Contents Carefully remove the telephone from its shipping carton. If there are any visible indications of damage to the unit or accessories, do not attempt to operate it. Call International Resources at (888) 772-5200 for help. Check the carton carefully for the following items.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 6 Key and Indicator Descriptions The following drawings provide identification and brief descriptions of the base controls, keys and indicators.
Cradle : The place to put the handset when not in use. Hook Switch : The switch that connects a call when released and disconnects a call when depressed. Handset Guide : This sits flush for desk use and provides a hook to hold the handset when wall mounted.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 8 MSG Wait/New CID LED : Will indicate when a voicemail message has been left in your telephone company voice- mail box and when new Caller ID records have been received. [CID LIST] key: Used to access the Caller ID records.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 9 A. C. Adapter Hook Telephone Line Cord Channel Product label Caution label Serial Number label Battery Compartment Wall mounting holes Low profi.
Installation Preparation Installing the NSQ412 is easy as long as you do a little planning before starting. Locate each station within ten feet of an a. c. power outlet and seven feet of the telephone jacks. The maximum amount of telephone wire that can be between two stations is 600 feet.
For example, stations 11, 12 and 13 will have telephone numbers 555- 1111 o n L i n e 1 , and 555-2222 on Line 2. Station 11 an d 12 wil l have 555-3333 on Line 3. Station 11 will have 555-4444 on line 4. Stations 12 and 13 will have 555-5555 on line 4.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 12 CAUTION! 1. Never install telephone jacks during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specificaly designed for wet locations.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 13 6. If telephone lines 1, 2, 3, and 4 are all on separate jacks, two adapters and extra telephone line cords are necessary (not included with the tele- phone). See the following connection drawing.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 14 Install a 9V alkaline transistor radio battery . Be sure to install the battery polarity correctly by observing the drawing on the inside of the compart- ment. Replace the battery door and the screw .
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 15 12. Follow these steps if the station will be installed on screws securely fas- tened to the wall. If telephone lines 1 and 2 are on one jack and tele phone lines 3 and 4 on another jack see the following connection draw- ing.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 16 Basic Features LED Illumination The NSQ412 LEDs will indicate the station’s status. The follow- ing chart identifies the different patterns that can occur during use.
Ringer Status The station’s ringer will indicate the status as shown in the fol- lowing chart Intercom Tone Status The station’s intercom tones are shown below: Ring Cadence CO ring In sync with CO ring signal (it will choose one pattern if more than 1 CO Line is ringing at the same time) Intercom ring 0.
If the phone already has some pro- grammed settings, the LCD may display like: The “PowerFail” text will be canceled if any keys are pressed. NOTE: Check and reset the Time and Date as necessary when the “PowerFail” text is displayed.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 19 To make an outgoing call handsfree, press the [SPEAKER] key . An idle CO Line will automatically be connected. The CO Line selected will depend upon the Line Preference set in programming mode and if there are lines in use.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 20 Hold Operation To place a call on hold, press the [HOLD/TRANSFER] key . The hold is automatically activated if the telephone is on a CO Line and either the [INTER- COM] or [PAGE] keys are pressed.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 21 An alternate method to start the (Auto)Redial function is to press an idle [CO Line] key followed by pressing the [(AUTO)REDIAL] key twice within 3-sec- onds. Pick up the handset, or press [SPEAK- ER] or [HEADSET] keys to stop the (Auto)Redial function and talk with the called party .
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 22 To make an intercom call in the hands- free mode, the station must be idle. Press the [INTERCOM] key .
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 23 Paging All Stations A station can page all the stations simul- taneously . Press the [PAGE] key followed by the [*] key . The paging station’s LCD will display: The paged stations will emit a single beep.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 24 Conference Operation The Conference allows a station to establish a 3-party conversation. Conference may occur between two sta- tions and a single CO Line or between one station and two CO Lines.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 25 POWER FAILURE OPER ATION The NSQ412 will operate during a power failure as long as the 9V battery is installed and in good condition. Many of the station’s advanced features are turned off when operating only on the battery .
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 26 Refer back to the worksheet prepared in the Getting Started section for help in determining which lines may need to have the Group number changed.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 27 For example, the LCD will display the name “Paul”: Press the [SAVE] key to store the text and begin the number storing process: Use the dial keypad to enter the phone number . To enter the number from the Last Number Redial location, press the [REDIAL] key .
Viewing a Directory Entry NOTE : A new station’s Public Directory will be updated from the other phones. The time to complete the update will vary . To view information in a Directory , press the [DIRECTORY] key . The LCD will dis- play: Press the N AVIG ATION [<] or N AVIGA- TION [>] key to select the directory for viewing.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 29 Press the [SAVE] key when done editing the name and begin to edit the number. NOTE : To enter a number from the Last Number Redial, the old number must first be completely erased using the N AVIGA- TION [<] key (then press the [REDIAL] key).
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 30 Press the [REMOVE] key . The LCD will display: or Press the [REMOVE] key again within 3- seconds.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 31 Press the [SAVE] key when finished entering the number. Press the [SPD#] key to complete the edit process and save the information in the Speed Dial key . The LCD will display: Dialing a Speed Dial Entry To dial a Speed Dial key , press the [SPD#].
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 32 If you have only Caller ID service, you will not receive or display Call Waiting Caller ID information. Setting Up the Caller ID Operation Different telephone companies offer dif- ferent dialing plans, which may or may not require the user to dial a “1” when dialing toll calls.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 33 Then L1 begins ringing and the LCD will display: Then L2 begins ringing and the LCD will display: The Caller ID information from the other lines can be viewed by pressing the [CALLER] key . The display will then show the next higher ringing line.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 34 The Caller ID data is received from the telephone office between the first and second ring. The MSG Wait/New CID LED will illumi- nate continuously when an unviewed Caller ID record is in the Caller List (the Voicemail operation of this LED has pri- ority over the Caller List operation).
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 35 Press the [REMOVE] key to begin delet- ing the record. The LCD will display: Press the [REMOVE] key again within 3- seconds to confirm the deletion. The LCD will display: After approximately 5-seconds, the LCD will return to the CID Summary screen.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 36 The N AVIGATION [<] and [>] keys can be used to edit the name. Press the [SAVE] key to confirm the name and begin to edit the phone number. The LCD will display: The N AVIGATION [<] and [>] keys can be used to edit the number.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 37 MESSAGE WAITING AND NEW CID INDIC ATION The MSG WAIT/NEW CID LED will illu- minate steady when new , unviewed Caller ID entries have been received. If you have a voicemail service with your local telephone company , the indicator will flash to alert you to check for new voicemail messages.
Getting Started The following list explains each item that can be set during programming. NOTE : An asterisk next to a setting indicates the item’s default setting. Item Name Setting Function LANGUAGE English*/Spanish Language setting TIME/DAT E 01/01 01:00A* Calendar setting EXTENSION NO 11*,12,13,.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 39 The following list explains the keys that are used during programming: Keys to use Programming function [PROGRAM] Enter the programming operati.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 40 Press the [SAVE] key to confirm the set- ting. The LCD will display: After approximately five seconds, the dis- play will return to the highest level of the current setting. Time and Date Programming The station will display the date and time.
Press the [SAVE] key to store the min- utes setting. The unit will then enter the AM/PM mode. Rotate the [JOG] knob to select the AM/PM. The LCD will display: or Press the [SAVE] key to store the AM/PM setting. The LCD will display: After approximately five seconds, the dis- play will return to the highest level of the current setting.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 42 Press the N AVIGATI ON [ >] k ey t o be gin to change the setting. Rotate the [JOG] knob to select the CO Line. The LCD will display: • • or (MSGW indicators for all CO Lines will be turned on or off) Press the N AVIG ATION [>] key to select which CO Line(s) to change.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 43 Press the N AVIG ATION [>] key to select which CO Line(s) to change. Rotate the [JOG] knob to select On/Off. For exam- ple, the LCD will display: or Press the [SAVE] key to confirm the set- ting.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 44 Delayed Ring Programming A station may be set to delay the phone from ringing from 2 to 30 seconds after a call comes in. This feature will function on all telephone lines connected to the station when active.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 45 or Press the [SAVE] to confirm the setting. The LCD will display: After approximately five seconds, the dis- play will return to the highest level of the current setting.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 46 Press the N AVIG ATION [>] key to select the CO Line. Rotate the [JOG] knob to change the Line Group. The LCD will dis- play: • • or NOTE : Two different lines on the same station cannot belong to the same Group.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 47 Tone or Pulse Dial Programming The station can be set to dial in T one or Pulse. T o program the Tone/Pulse dial, enter the programming mode and turn the [JOG] knob until the display shows TONE/PULSE.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 48 Hold Reminder Programming The station will emit a reminder tone every 30 seconds when it put a line on hold. This can be disabled. T o program the Hold Reminder, enter the program- ming mode and turn the [JOG] knob until the display shows HOLD REMINDER.
There are five locations for Local Area Codes. Programming a Local Area Code will cause the Caller ID number to dis- play and dial a call in a 10-digit format. Program each area code that you can make 10-digit calls to. T o program the Area Codes, enter the programming mode and turn the [JOG] knob until the display shows AREA CODEs.
Press the [REMOVE] key within 3-sec- onds to confirm the Rests All function. The LCD will display: CARE AND MAINTENANCE Place your phone in a location where its cords will be out of the way and where it is not likely to be knocked to the floor. To clean, use a soft cloth, dampened in mild detergent.
CAN’T HEAR THE RING SIGNAL ON ALL LINES 1. Check the ringer volume controls. 2. Check the status of DND (Do Not Disturb). 3. Check to see if the Delayed Ring is set to a time instead of Off. 4. Check ringer programming to make sure the ringers are turned on.
LIMITED WARRANTY This unit is warranted to the original pur- chaser to be free from defects in materi- als and workmanship under normal installation, use and service for a period of one (1) year from the date of purchase as shown on the purchaser’s receipt.
PLACE THIS TEMPLATE ON THE WALL THE LOCATION OF THE SCREWS IS INDIC ATED BY THE CENTERS OF THE CROSSED LINES. FASTEN THE SCREWS LEAVING 3/16” OF THE SCREW EXTENDING FROM THE WALL REMOVE THIS PAGE 10.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 54.
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