Gebruiksaanwijzing /service van het product ip8301 van de fabrikant VTech
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2 Congratulations on purchasing your new VTech product . Before using this telephone, please read the Important safety instructions on page 89 of this manual. The information contained in this manual is believed to be correct at the time of printing. Some of the contents in the phone may differ dependin g on the software version in your phone.
3 Table of C ontents Package Conte nts List 5 Getting to know th e ip8301 6 Phone Keypad and Screen Layout 6 Handset Status Icons 7 Using the H andset 8 Chart of charac ters 9 Chart of sym bols 10 Bas.
4 Regulations 93 Technical Specifications 95 Frequency control 95 Transmit freque ncy 95 Receive fre quency 95 Channels 95 Nominal effe ctive range 95 Size 95 Weight 95 Power require ments 95 Memory 9.
5 Package Contents List Package Contents List.
6 Getting to know the ip8301 Phone Key pad an d Screen Layout Phone Keypad and Screen Lay out Features 8. Display Screen – Screen f or Visual display 9. Right softkey – Press th is key to select the action shown on the bottom right of the screen. 10.
7 Hands et Status Icons Handset Status Icons 1. No connection to th e telephone base. Make sure the telephone base i s powered on and the tel ephone is withi n its range. 2. The handset is not r egistered to a telephone base. S ee page 40 for regi stration instructions.
8 Using th e Hand set Softkeys The handset ha s two softkeys th at serve multi ple functions. The te xt sh own above the softkey indi cates the current function of the key. If n o text is shown, then th e key has no functi on . Basic navigation • Press up or down navig ation key or to move from one text box to another.
9 Chart of charact ers Use the dial pad and the chart below to ente r a text. Each press of a parti cular key causes characters to be displayed in the following order: Lower case: Getting to know the .
10 Upper case: Chart of symbol s Press the * key in text entry mod e will present a chart of different sym bols as shown in the following table. Getting to know the ip8301.
11 Base Layout 7. RESET – Press the rese t button while the telephone base i s powered on to reboot th e system. Press and hold the reset button for 10 secon ds while the telephone base i s powered on to reset the system PIN to the default (0 000), clear the call hi story, and perform a software reboot.
12 Activation Activating the Phone The phone needs to be acti vated to use Comcast features. To acti vate your phone: • Press center Navigati on key/ SEL / to select the acti vation link “Activate your Com cast Digital Voi ce service” • The screens will guide you through the activati on process.
13 Basic Calling Features Answerin g a call The handset allows you to answer int ernal as well as external call . • To answer the incomi ng call, press softkey Answer or key on the hand set. Once the call is connected, the screen will display call connection screen with destin ation number.
14 Making a ca ll To make an external call: • Use keypad to enter the destination nu mber you wish to reach and press Call softk ey / key to make the call.
15 Making an intern al “Interco m” call The handset allows you to make internal as well as external call. To make an int ernal call: • Use keypad to enter the destination han dset number you wish to reach and press so ftkey Intercom / key to make the call .
16 Answerin g an ext ernal call during a n “Interco m” call • During an intercom call , when there is an i ncoming external call, press softkey Ans wer on the han dset and the intercom call will end automaticall y. • To end the intercom cal l without an swering the incoming call, press OFF on the hand set.
17 Redial The handset allows you to redial a number. • To redial a number press the REDI AL/REMOVE key, a li st of last dial ed numbers is displa yed. • Use up or down navi gation key or to choose the entry. • Press key to make a call to the s elected entry.
18 Basic Phone Operations Handset Sp eak er phone an d han ds-free • During a call, press key to select between speake rphone and normal handset use. Mute • While you are on a cal l, press softkey Mute to prevent the other end party to h ear your voice, and press softke y UnMute to return to tw o-ways conversation.
19 Remote Firmware Upgrade Remote Firmware upgrade i s a process of upgradi ng your phone for any updates in the network. This process is initiated in the Silver Base whenever there are an y new software updates avai lable in the server. Thi s process happens while you are on the Home screen or accessing any of the onl ine services.
20 Multiple Profiles If you have Comcast.ne t email accounts, you will be able to create mul tiple profiles. If you are logged int o your profile, you will be able to access Email and Network Address book f eatures.
21 Create Ne w user This feature all ows you to create a new profi le: • From the Home screen ch oose the Login softkey. • Choose Create New User and P ress center Navigati on key/ SEL / .
22 Profile log in and logo ut If you have to login to your pro file, • Press the softkey Login from the H ome Screen • Choose the profil e and press center Navigati on key/ SEL / .
23 Profile Settings Delete User This feature all ows you to delete a user: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options. • Choose the Profile Settings m enu option and press the c enter Navigat ion key/ SEL / to select.
24 Auto Logou t This feature all ows you enable / disable the auto logout opti on and set an au to logout timer if en abled: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
25 Change D isplay N ame This feature all ows you to Change the Displ ay Name: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
26 Phone Settings Ringer Vo lume This feature all ows you to adjust ringer volu me for ring tone. To set the ri nger volume: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
27 Keypad To ne This feature all ows you to switch on or switch o ff the keypad tone. When the keypad tone is on, a sound will be generated whil e any key is pressed on the han dset.
28 Contras t This feature all ows you to adjust the contrast of the handset’s screen. T o set the contrast level : • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
29 Reset Sett ings This feature all ows you to reset the phone settin gs to the default. To reset: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
30 Ring Tones This feature all ows you to set ring tone for different types of incomin g calls. To set the ring tone: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
31 Time Set the Time This feature all ows you to set the time for handset. Foll ow the below steps to set the ti me: • Press the softkey Menu from the Home Screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
32 Phone Settings-Time – Set Time.
33 Registration Settings Handset S ettings The handset features ar e the features that man age the handset by regi stering to a Base-stati on and selecting a Base-station.
34 Handset Settings.
35 Select Base This feature all ows you to select one of the sub scribed base stations for the hands et. • Press Softkey Menu from H ome screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / .
36 Base Settin gs Change System PIN This feature all ows you to change the system PIN of the base station. Maxi mum number of PIN d igits that can be entered is 4.
37 If y ou forget the PIN, “ reset ” th e base and enter the defaul t PIN in place of Old PIN and change the sys. PIN. To reset the base, pl ease refer to section ‘ Trou bleshooting’ for detai ls. This feature allows you t o change the system PIN of th e bas e stati on.
38 De-register Handset This feature all ows you to de-register a handset locked to a particul ar base station. If you hav e received a replacement handset, t hen the handset whi ch you are replaci ng must be deregistered before regi stering the new handset to the base.
39 Base Settings.
40 Clear VMWI(Voice Mail Waiting Indicator) This feature is used to c lear the Voi ce Mail Waiting Indicator located i n the base station. To clear the VMWI: • Press softkey Menu from Home screen • Choose the Settings ic on from Menu screen an d press center Navig ation key/ SEL / to display th e settings menu options.
41 Base Settings.
42 Help Help – Cal l Featu res This feature all ows you to view the Call Features related queries and the solu tions. • Press softkey Menu from Home screen • Choose the Help icon from M enu screen and pr ess center Naviga tion key/ SEL / to display the settin gs menu options.
43 Help – O nline Servi ces This feature all ows you to view the Onlin e Services related queri es and the soluti ons. • Press softkey Menu from Home screen • Choose the Help icon from M enu screen and pr ess center Naviga tion key/ SEL / to display the settin gs menu options.
44 Online Services Weather Updates This feature all ows you to view the updated we ather report based on the zi p code provided. • Press the left or right Navigation Key or to choose Weather icon in the Home screen, and press the center Navigation key/ SEL / to select.
45 Headlines This menu all ows you to browse through Int ernet content such as: new s headlin es, sports scores and your horoscope. • Press the softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Headlines icon in th e Menu screen, and press th e center Navigation key/ SEL / to select.
46 Data Connectivity Error • Data Connectivi ty Error occurs when the phone is unable to contact the Comcast Data services. • This error may occur wh ile activati ng the Phone or while accessing servi ces like Weather, Headlin es, Help.
47 Yellow Pages Accessing Yellow Pages This feature all ows you to view Yell ow Pages where the various busin ess listings can be found dependi ng on the specified locati on and the correspondin g contact can be saved / call ed from the phone.
48 Previous Locations This feature all ows you to check the last ten p revious locations and ch ange the location by sel ecting any of them • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / .
49 Enter full address This feature all ows you to enter the full address if do not have the zi p code of your location. • Choose the Yellow Pages i con using up or down Navigation key or when in Menu screen and press the center Navigation key/ SEL / .
50 Top Searches This feature all ows you to view the top searche s for various business l istings dependi ng on the specified locati on. • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / .
51 Search by Category This feature all ows you to search based on cat egory for various business li stings dependin g on the specified location. • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / .
52 Previous Searches This feature all ows you to view the previous se arches for the business li stings dependi ng on the specified location • Choose the Yellow Pages i con using l eft or right Navigation Key or when in Home screen a nd press the center Navigation key/ SEL / .
53 Call Log The handset provides a Call Log of the Miss ed, Answered and Dialed cal ls. You have the opti on to make a call, delete the call and save the call log entries. • The call Log (inclu ded Missed calls, Answered ca lls and Dial ed calls) can store up to 30 entries.
54 Missed calls The most recent Mi ssed calls with telephone number will be stored i n Missed call s list. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or.
55 Answered Calls The most recent Answer ed Calls will be stored in Answered Calls list. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or and press center .
56 Dialed calls The most recent Di aled calls will be stored in dia led calls li st. • Press softkey Menu wh en in Home. • Choose Call Log using up or down Navigati on key or and press center Navi.
57 Advanced Features Visual V oiceMail Visual VoiceMail Ac cess-Setup Telephone number • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press Select key to access the voicemai l service.
58 Visual VoiceMail Ac cess • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / to access the voi cemail servi ce.
59 Options-Display New • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / • Press the softkey Options. • Choose Display New usi ng Navigation Key , , or and press cent er Navig ation key/ SEL / .
60 Options-Display Saved • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / • Press the softkey Options. • Choose Display Saved u sing Navigation Key , , or and press center Navi gation key/ SEL / .
61 Options-Display All • When in the Displ ay Saved Screen press the softkey Options . • Choose Display All usin g Navigation Key , , or and press center Navigati on key/ SEL / .
62 Voicemail – Delete • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose Delete Option usi ng up or down Navigati on key or and press center Navigati on key/ SEL / .
63 Voicemail - Call • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose the option Call usi ng up or down Navigat ion key or and press center Navi gation key/ SEL / .
64 Voicemail – Save Nu mber • Choose the VoiceMail icon usin g left or right Navi gation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navig ation key/ SEL / . • Choose Save Number Opti on usin g up or down Navigation key or and press center Navi gation key/ SEL / .
65 Email You must login to your profile to access emai l. Email – Access This feature all ows you to view your updated C omcast.net email s. • While logged i n to your profile, Press softkey Menu from Home screen.
66 Reading an Email This feature all ows you to read an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select • Email screen with the list of Read and Unread email s will be displ ayed.
67 Replying to an Email This feature all ows you to reply to an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select.
68 Forwarding an Email This feature all ows you to forward an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / to select.
69 The User can also type i n the email address in the Address screen in stead of selecting th e contact from the Address Book. Email.
70 Deleting an Email This feature all ows you to delete an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / . to select.
71 Refreshing the Email Inbox This feature all ows you to delete an Email . • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon i n the Menu screen, and press the center Navigation key/ SEL / . to select.
72 Address Book While i n Add ress B ook s creen, press t he up Nav igation key t o navigate to th e previ ous contact in the same screen. Press the Down navigat ion key to navigate to th e next contact in the same screen. Press the Left navi gation key to navigate to the l ist of contacts in th e previous screen in the Address book.
73 Viewing Personal Addr ess book This feature all ows you to view the contacts sto red in the Personal/Network Add ress book. To view the Address bo ok: • While in Home screen, press the left softk.
74 Viewing a Contact in Add ress Book This feature all ows you to view the Name, tel ephone number and email address of the contacts stored i n the Address Book.
75 Making a call from a contact in t he Address Book This feature all ows you to make an outbound ca ll to the contacts stored i n the Address Book. To make an outbound call from the Address book: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select.
76 Creating a New Contact in the Shared Address Book This feature all ows you to add a new contact in the Shared Address Book. If you are n ot logged i nto your profile and when you add a n ew contact.
77 Address Book.
78 Creating a New Contact in the P ersonal Address Book This feature all ows you to add a new contact in the Personal Address Book. If you are logged in to your profil e and when you add a new co ntac.
79 Address Book.
80 Searching a Contact in the Addre ss Book This feature all ows you to search an existi ng contact from the Address Book. To Search contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select, a contact list will be displayed.
81 Editing a Contact This feature all ows you to edit an existi ng contact stored in the Address Bo ok. To edit an existi ng contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select.
82 Address Book BBooABBook.
83 Deleting a Contact This feature all ows you to delete an existin g contact stored in the Address Book . To delete a contact: • While in Home screen, choose the i con Address Book usi ng left or rig ht Navigation Key or and press the center Navigati on key/ SEL / to select.
84 Copy To Phone This feature all ows you to copy a Personal Ad dress Book contact to Phone/Shared Add ress book so that i t is available all the time even in case of network failures To copy a contac.
85 Battery After the battery i s fully charged, you can expect the foll owing performance: Operation Operating time While in use (talkin g) 2 hours While not in use (standby*) 96 hours (4 days) *Handset is off the tel ephone base but not i n use The battery needs char ging when: • A new battery is i nstalled in th e handset.
86 Operating Range This cordless tel ephone operates wi th th e ma ximum power all owed by the Federal Communications Commi ssion (FCC). E ven so, this hand set and tel ephone base can communi cate o .
87 About Cordless Telephones • Privacy : The same f eatures that make a cordless tel ephone conveni ent create some limi tations. Telephone calls are transmi tted bet ween the base an d the cordless.
88 Voice Modem Connections Layout Diagrams A. Tel 1 : prewired wit h RJ11 of the base B. Tel 2 : second telephone line C. USB connector D. Ethernet connector : prewired with RJ 45 of the base E. Reset button : resets the modem as if you power cycled the uni t.
89 Important Safety Instructions When usin g your teleph one equ ipment, b asic safety precauti ons shoul d al ways be fol lowed to reduce the risk of fire, electric shock and inj ury, including th e following: 1. Read and understand al l instructi ons.
90 12. Unplug t his product from the wal l outl et and refer s ervicing to an authoriz ed service fa cility u nder the following condi tions: A. When the power suppl y cord or plug i s damaged or frayed. B. If liquid has been spill ed onto the product.
91 Warranty What does this limite d warranty cover? The m anufacturer of this VTech Pr oduct warrants to the holder of a valid proof of pu rchase (“Consumer” or “you”) that the Product and all.
92 Except as p rovided by appli cable law, you a ssume the risk of l oss or damage durin g transit and transportati on and are responsi ble for deli very or han dlin g charges incurred in th e transport of t he Product(s) to the service location.
93 Regulations FCC Part 15 This equipment h as been tested an d f ound to compl y wi th the requirements for a Cl ass B digi tal device under Pa rt 15 of the F ederal Commu nications Commi ssion (FCC) rul es. Th ese requi rements are in tended to provi de reasonable protection against harmful interference i n a resi dential i nstallation.
94 The Ringer Equi valence Number (REN) is used to determi ne how many devi ces y ou may connect to y our telephone line an d still have them ri ng when you are cal led. The REN for thi s product is encoded as the 6th and 7th characters following the US: in the product identi fier (e.
95 Technical Specifications Frequency control Crystal cont rolled PLL synthesizer Transmit frequency Handset: 1920-1930 MHz Telephone base: 1920-193 0 MHz Receive frequency Handset: 1920-1930 M Hz Telephone base: 1920-193 0 MHz Channels 5 Nominal effective range Maximum power all owed by FCC and IC.
96 Troubleshooting For more detail s, you can also refer the Onscree n Help menu option under Settings menu . If you need any further general / feature relat ed queries, call 1-800-comcast f or support. For activati on specific queries, contact 1-800-931-079 0 for support.
97 During Acti vati on If you find the below sh own error screens, foll ow the suggestions gi ven. Problem Suggestion This screen is displ ayed when the phone handse t has lost wireless connection wi th the Silver Base.
98 The phone system has determi ned that the selected cable conne ction is either not active or has a signal level too low to guarant ee reliable Phone service. To resolve the i ssue please perfo rm the following steps: • Check that all th e coax cable connections are ti ghtened.
99 • Press Retry. • The system has detecte d missin g configuration data in the Comcast data services. Please contact Comcast at 800-931-0 790 to resolve the issue. • Press Exit to close and try again later. • Press Back to read / accept th e E911 agreement • Call 1-800-93 1-0790 for clarification on the agreement.
100 • Press Retry • Reconnect the AC ada pter to the Silver Base • Wait until th e power, Internet and Info li ghts are glowing on the Base. This can take up to two minutes • Press the softkey under Sta rt on the handset and follow the onscreen instructions • Press Exit to close and try again later.
101 Inability to hear dia l tone can be caused by a num ber of issues. Please follow the steps below to res olve the issue: • Check if the thi n cable (RJ11) between th e Black modem and the sil ver.
102 • If you waited 5 mi nutes and did not recei ve a test call, please foll ow the steps below to resolve t he issue: Call your new digi tal Comcast handset from your cel l phone to test service. • Using your cell phone dial the 10 digit telephone number associ ated with your new phone.
103 Feature S pecific Problem Suggestion I can not make any calls from my cordless handset? • Try plugging the cabl e to different jack to find if the issue is isolated to one phone or jack. • While callin g out of your local calling area, confirm that you are diali ng 1, then the area code and t hen the number.
104 Problem Suggestion How do I reset my base? • Press the "reset" button located on the back of t he unit. Until you see the lig hts on the front of the uni t go off. Release the reset button and wai t for the unit to cycl e up. It may take up to five minut es for the unit to reset.
105 Index About Cordless Telepho nes, 84 ABOUT CORDLESS TELEPHON ES, 84 Add a New Entry in the Contact List, 40, 43 Address Book Creating a New C ontact, 40, 41, 43 Deleting a Contact, 45, 46 Editing .
106 Making an Outbound cal l, 39 Missed calls, 48 Mute, 12 Online Services, 76 Horoscope Updates, 80 News Headlines, 78 Sports Updates, 79 Weather Updates, 76 ONLINE SERVICES, 76 Operating Range, 83 O.
Een belangrijk punt na aankoop van elk apparaat VTech ip8301 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen VTech ip8301 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens VTech ip8301 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding VTech ip8301 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over VTech ip8301 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van VTech ip8301 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de VTech ip8301 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met VTech ip8301 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
