Gebruiksaanwijzing /service van het product VD.T39V1.001 van de fabrikant Acer
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A cer T ravelMate 370 Series Service Guide SERVICE CD P ART NO.: VD.T39V1.001 PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the up dates made on T ravelMate 370 service gui de. Date Chapter Up dates.
III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any.
IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering.
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VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Index of Symptom-to-FRU Error Messa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Intermittent Problems .
Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Perf ormance T Intel Pentium M processor at 1.
2 Chapter 1 System Block Diagram.
Chapter 1 3 Board Layout To p V i e w 1 External Display Port 14 3-in1 Card Reader Slot 2 Modem Cable Connector 15 Infrared Port 3 S peaker Connector 16 Microphone Connector 4 LCD FPC Connectors 17 PC.
4 Chapter 1 Bottom V iew 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4.
Chapter 1 5 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front O pen V iew # Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output.
6 Chapter 1 Front V iew NOTE: 3-in-1 card reader is a manufacturing option, subj ect to configuration . Only one card can operate at any given time. # Item Description 1 Infrared port Interfaces with infrared devices (e.g., in frared printer , IR-aware compute r).
Chapter 1 7 Left Panel # Item Description 1 Modem port Connects the built-in fax/data modem to a phone line. 2 Ethernet port Connects the computer to an Ethernet 10/100- based network. 3 DC-in jack Connects the AC adapter . 4 USB 2.0 port Connects to USB (Uni versal Serial Bus) devices (e.
8 Chapter 1 Right Panel # Item Description 1 HDD Houses the computer ’s hard disk. 2 USB 2.0 port Connects to USB (Uni versal Serial Bus) devices (e.g., USB mouse, USB camera). 3 V entilation slot Enable the computer to stay cool, even after prolonged use.
Chapter 1 9 Re a r P a n e l # Item Description 1 External display port Connects to a display device (e.g., external monitor , LCD projector) and displays up t o 16.
10 Chapter 1 Bottom Panel # Item Description 1 DIMM cover Removable cover provides access to the memory slots for upgrading the computer ’s memory . 2 Battery bay Houses the computer ’s removable battery pack. 3 Battery release latch Unlatches the battery to remove the battery pack.
Chapter 1 11 Indicators The computer has seven easy -to-read status indicators on the di spla y screen and three on the LCD panel. The Wireless, Power and Sleep status indicators are visible even when the di splay is closed. Icon Function Description Wireless LAN Orange indicates that wireless LAN is enabled.
12 Chapter 1 Ke y b o a r d The keyboard fea tures full-size ke ys with an emb edded keypad, separate cursor control keys, two Windows keys, and twelve func tion keys (hot keys). Special keys Lock keys The keyboard h as four lock keys which you can toggle on and off.
Chapter 1 13 With the embedded keypad turned on, the follo wing actions are possible: NOTE: If an external keyboard or keypad is connected to the computer , the Num Lock feature automatically shifts from the internal keyboard or keypad. Windows K eys The keyboard has two keys that perform Wi ndows-specific functions.
14 Chapter 1 Hotkeys Using the Fn key with a nother key creates a hot key , providing a qui ck and convenient method for contro lling various functions. T o use a hot key , first hold down the Fn key . Next, pre s s the second key in combination. Finally , release both keys.
Chapter 1 15 Euro key Y our computer supports the new Euro currency character . First, hold down the Alt Gr key , and then press the Euro key . K eyboard Ergonomics The wide palm rest area provides a comfortable platfo rm for your hands when typing on the keyboa rd.
16 Chapter 1 To u c h p a d The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fin ger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and efficiency .
Chapter 1 17 Launch K eys Located above the keyboard are six buttons. These butt ons are special on e-click bu ttons that perform specia l functions. T o see the launch keys, run the Acer Launch Manger . Launch key Icon Description Wireless This button permits user Enable/Disable wireless LAN network.
18 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M processor at 1.3 ~ 1.8 GHz or higher FSB 400Mhz CPU package Micro-FC BGA CPU core voltage 0.95V ~ 1.420V BIOS Item Specification BIOS vendor Phoenix BIOS V ersion 1.
Chapter 1 19 Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations. . Memory Combinations Slot 1 Slot 2 To t a l M e m o r y 1.
20 Chapter 1 S pindle speed (RPM) 4200 RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200R PM 4200RPM Performance S pecifications Buffer size 2048KB 2048KB 2048KB 8192KB 8192KB 2048KB 2048KB 2048KB Interface A T A-6 A T A-6 A T A-6 A T A-6 A T A-6 A T A-5 A T A-5 A T A-5 Max.
Chapter 1 21 IEEE 1394 Port Item Specification IEEE 1394 controller Ricoh R5C593 Access location Left side USB Port Item Specification USB Compliancy Level 2.
22 Chapter 1 NOTE: DC-AC inverter is used to generate very hig h AC voltage, the support to LCD CCFT backlight user , and is also responsible for the control of LCD bri ghtness.
Chapter 1 23 Contrast Ratio 250 : 1 T yp. Optical Rise Time/Fall T ime [msec] 30T yp.,50 MAX. Nominal Input V oltage VDD [Volt] +3.3 T yp. Power Consumption [W att] (VDD Line) (VCFL Line) 1.
24 Chapter 1 Power Management Power Saving Mode Phenomenon St an dby Mode W aiting time specified by the System S tandby value or the operating system elapses without any system activity . Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is in valid or not present.
Chapter 1 25 I/O Address Map I/O Address Function 0000-001F DMA controller 0020-0029, 002C-002D Programmable interrupt cont roller 002E-002F PCI bus 0030-0031, 0034-0035, 0038-0039, 003C-003D Programm.
26 Chapter 1 IRQ10 SMBus(PIRQB#) AC’97 Audio(PIRQB#) AC’97 MODEM(PIRQB#) USB 1.1 UHCI (PIRQC#, PI RQD#) LAN(PIRQ D#) CardBus(PIRQB#) IEEE1394(PIRQC#)/PCI Candidate IRQ1 1 VGA(PRIQA#) FlashMemory(PIRQF#) USB 1.
Chapter 2 27 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility .
28 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main , Advanced, Securi ty , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a p a rameter , use the cursor up/down keys ( wy ).
Chapter 2 29 Inf ormation Parameter Description CPU T ype Displays the CPU type information. CPU S peed Displays the CPU speed. HDD Model Name HDD device model name information wi ll be retrieved auto matically during system boot. HDD Serial Number HDD device serial number inform ati on will be retrieved automatically during system bo ot.
30 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only .
Chapter 2 31 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases.
32 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Chapter 2 33 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
34 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Supervisor Password box app ears: 2. T ype a password in the “Enter New Password” fi eld.
Chapter 2 35 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e . After settin g the pass word, the comput er sets the U ser Password p arameter to “Set”. 5. If desired, you can enable the Password on boot parameter .
36 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in mod ule bay , the o nboard hard d isk drive and the CD-ROM/DVD-ROM in module bay .
Chapter 2 37 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS.
38 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM.
Chapter 3 39 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need th e following to.
40 Chapter 3 General Inf ormation Bef ore Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 41 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic re presentation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing .
42 Chapter 3.
Chapter 3 43 R emoving the Battery 1. Slide the two battery latches. 2. Then remove the battery ..
44 Chapter 3 R emoving the Memory/HDD Module 1. Remove the two screws holding the DIMM cover . 2. Then remove the DIMM cover . 3. Pop out the memory . 4. Then remove the memory . 5. Remove one screw that secures the HDD cover . 6. Then remove the HDD cover .
Chapter 3 45 R emoving the K eyboard 1. Remove the two screws holding the keyboard on the bottom. 2. Use a small Philips screwdriver and your finger to unlock four ledges as the picture shows. 3. T urn over the keyboa rd as the picture shows. 4. Disconnect the keyboard cabl e.
46 Chapter 3 Disassembling the Main Unit 1. Remove one screw that secures the LCD FPC cable as the picture shows. 2. Then disconnect the LCD FPC cable from th e main board. . 3. Remove the two screw h olding the LCD F PC cable on the bo ttom. 4. Push the left and right hinge caps on the front side care fully .
Chapter 3 47 10. Then turn over the LCD modul e as the picture shows. 11 . Pull out the LCD FPC cable carefully . 12. Then detach the entire LCD module. 13. Remove the seven screws on the bottom. 14. Remove the five screws holding the thermal plate. 15.
48 Chapter 3 18. Disconnect the main and aux wireless LAN ant enn ae. (main: left/black, aux: right/gray) 19. Pop out the wireless LAN card. 20. Then take out the wireless LAN card. 21. Disconnect the cover switch cable from the main board. 22. Use a flat screwdriver a s the picture sh ows to detach the upper case assembl y .
Chapter 3 49 24. Remove the touchpad cover from the upper case as the pi cture shows. 25. Disconnect the touchpad cable from the touchpad board. 26. Then take out the touchpad board carefully . 27. T ear off the tape fastening the wireless LAN antenna e as picture sh ows.
50 Chapter 3 32. Remove one screw holding the aux wireless LAN antenna. 33. Then take out the aux wireless LAN antenna. 34. Remove one screw that secures the modem card. 35. Remove the modem card. 36. Then disconnect the modem card cable from the mod em card.
Chapter 3 51 40. Remove one screw that secure the main board. 41. Then take out the main board from the lower case. 42. Remove the three screws th at secure the fan.
52 Chapter 3 Disassembling the LCD Module 1. Remove the eight LCD rubber caps as the picture shows. 2. Then remove the eight screws holding the LCD bezel. 3. Remove the three screws on one side. 4. Remove another three screws on the other si de. 5. Then detach the LCD bezel carefully .
Chapter 3 53 12. T ear off the t ape that fastens the LC D FPC cable. 13. Disconnect the LCD FPC cable. 14. Remove the two screws holding the left LCD bracket. 15. Remove the left LCD bracket. 16. Remove the two screws holding the right LCD bracket. 17.
54 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove one screws holding the HDD holder. 2. Then remove the HDD carefully .
Chapter 4 55 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, protot ype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
56 Chapter 4 System Check Procedures External Diskette D rive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it.
Chapter 4 57 K eyboard or Auxiliary Input D evic e Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not w ork or an unexpected character appears, make sure that the flexi ble cable extending from the keyboard is correctly se ated in the conne ctor on the system board.
58 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct.
Chapter 4 59 Power-O n Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first.
60 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See “Keyboard or Auxiliary Inpu t Device Check” on page 57 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system.
Chapter 4 61 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. P ower s ource (battery pack and power adapter .) See “Power System Check” on page 57 Ensure every connector is connected tig htly and correctly .
62 Chapter 4 Index of Symptom-to-FR U Error Message LCD -R elated Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system.
Chapter 4 63 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 58. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA -R elated Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assemb ly Main board PCMCIA slot pin is damaged.
64 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer .
Chapter 4 65 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 57. Modem/LAN-R elated Sympto ms Symptom / Error Action in Sequence Internal modem does not work correctly . See “System Diagnostic Diskette” on page 38.
66 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
Chapter 4 67 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU).
68 Chapter 4.
Chapter 5 69 To p V i e w 1 External Display Port 14 3-in1 Card Reader Slot 2 Modem Cable Connector 15 Infrared Port 3 S peaker Connector 16 Microphone Connector 4 LCD FPC Connectors 17 PCMCIA Slot 5 .
70 Chapter 5 Bottom V iew 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4.
Chapter 6 71 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T rave lMate 370. Refer to this chapter whenever orderi ng for parts to rep air or for RMA (Return Merchandise Authorization).
72 Chapter 6 Exploded Diagram THE Unit !26! !27! !25! !24! !23! !22! !21! !:! !9! !8! !7! !5! !4! !3! !6! !2! OP QBSU!OP EFTDSJQUJPO R(UZ SFNBSL 2 42/59U12/112 qmbuf!uifsnbm!k3 2 3 53/59U23/112 iee!dp.
Chapter 6 73 LCD 12.1” !2! !:! : !22! 22 !21! !9! !8! !7! !6! !5! !4! !3! OP QBSU!OP EFTDSJQUJPO R(UZ SFNBSL 2 2:/32143/122 JOWFSUFS!CPBSE 2 3 45/56U17/114 BTTZ!IJOHF!)M* 2 4 45/56U18/114 BTTZ!IJOHF.
74 Chapter 6 HDD NOTE: Some part numbers appear on the explod ed diagram are vendor ’s part number . Please refer to the FRU list for Acer part number .
Chapter 6 75 Picture Partname And Description Part Number Main board MAINBOARD TM370-J2 W/ 1.4G CPU W/ CPU HEA TSINK & HOLDER & MODEM CABLE & PCMCIA SLOT & RTC BA TTERY MB.
76 Chapter 6 LCD FPC CABLE ASSEMBL Y W/TUBE 50.T39V1.005 HDD/ Hard Disk Drive 30GB 2.5 IN. 4200RPM HGST MORAGA IC25N030A TMR04-0 60GB 2.5 IN. 4200RPM HGST MORAGA IC25N060A TMR04-0 08K0634 20GB 2.5 IN. 4200RPM HGST MORAGA IC25N020A TMR04-0 08K0632 40GB 2.
Chapter 6 77 WIRELESS ANTENNA LEFT BLACK WIRELESS ANTENNA RIGHT GRA Y 50.T39V1.003 50.T39V1.004 Boards WIRELESS LAN BOARD 802.1 1B INTEL CALEXICO WM3B2100 KI.CAX01.002 MODEM BOARD AMBIT T60M283.10 54.0901 1.542 TOUCHP AD SYNAPTICS TM41P-341 56 .T39V1.
78 Chapter 6 LOWER CASE W/DIMM COVER & F AN & MICROPHONE & RUBBER FOOT 60.T39V1.002 UPPER CASE W/O TOUCHP AD MODULE W/COVER SWITCH CABLE & SPEAKER 60.T39V1.003 HINGE CAP RIGHT 42.T39V1.001 HINGE CAP LEFT 42.T39V1.002 S peaker SPEAKER 23.
Chapter 6 79 SCR. HEX NUT W/W ASHER&NYLOK #4 SCRW MACH W AFER M2*L4 NI NYLOK SCREW MACH WA FER M2*L4 NI SCRW MAC FLA T M2*L4 NI NYL-GRN SCREW MAC FLA T M2L4.5NI NYL-BL SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M3x4(86.
Appendix A 80 T ravelMate 370 series Model Number CPU LCD ODD Memory HDD Battery Wireless LAN Card Reader 371 Ti Intel Pentium M 1.4G 12.1” XGA N/A 256M 30G/ 40G 4-cell Li-Ion/ 6-cell Li-Ion 802.1 1b 3-in-1 371 T Ci Intel Pentium M 1.4G 12.1” XGA IEEE 1394 DVD-CDRW 256M/ 2*256M 40G/ 60G 4-cell Li-Ion/ 6-cell Li-Ion 802.
Appendix B 81 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests.
82 Appendix B Microsoft Windows XP (Home) Environment T est Item Specifications PCMCIA/PC Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10/100 Intel EtherExpress Pro/100 Mobile Adap ter 3Com Me.
Appendix B 83 CRT/Projector Display Acer 21 1c 21" ViewSonic PF790 19" Acer FP751 17" TFT LCD IBM Color TFT LCD 14" Compaq Color Monitor V70 ?" NET Color Monitor 20" Mozo 17" TFT LCD NEC MultiSync MT -1040 Wireless LAN Card Hit achi DC- CN3300 (802.
84 Appendix B.
Appendix C 85 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website.
86 Appendix C.
Een belangrijk punt na aankoop van elk apparaat Acer VD.T39V1.001 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Acer VD.T39V1.001 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Acer VD.T39V1.001 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Acer VD.T39V1.001 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Acer VD.T39V1.001 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Acer VD.T39V1.001 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Acer VD.T39V1.001 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Acer VD.T39V1.001 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
