Gebruiksaanwijzing /service van het product QLn220 van de fabrikant Zebra
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P1028026-002 Rev . A April, 2011 Zebr a QLn Mobile Print ers Series.
2 QLn Series User Guide T ab le of C ont ents Proprietar y Statements ............................................................................................4 Docume n t Conventions ................................................................
3 QLn Series User Guide Fron t C ont ro l Pan el ........................................................................ 46 LCD C on tr ol Pa ne l Ind ic a to r s ........................................................ 47 T roub le s hoo ti ng T e s t s .
4 QLn Series User Guide Pr op riet ar y S ta t eme nts Th i s ma nu al c o nt a in s p ro p ri e t ar y in f or m at i on o f Z eb r a T e ch n ol og i es C o r po r at i on . I t is in te n de d s ol e ly f o r th e in f or m at i on a nd u s e o f pa r t i e s op e ra t in g an d m ai nt ai ni ng t h e eq ui p - me nt d e s cr i be d h er ei n .
5 QLn Series User Guide su bs i di ar y o f He i de lb e r ge r D ru c km a sc h in en AG . Fu tu r a ® is a t r ad e ma r k of B a ue r Type s S A re gi s t e re d in t h e Un i te d S t a te s Pa t e nt a nd Trad e - ma rk O f f ic e an d m ay b e re g is t e re d i n so me j ur i s di c ti o ns .
6 QLn Series User Guide Doc ument Con ve ntio ns The fo llowin g conventio ns are u se d through out t his do cu - ment t o convey cer t ain inf orma tion: Cautions, Important, and Note Caution • Warns you of the p otential fo r ele ct rostatic d ischarge.
7 QLn Series User Guide In tr od uc ti on t o th e QL n ™ Ser ie s Pr in te rs Than k you for choos ing our Ze bra ® QLn ™ Ser ies M obile Prin ter s . Y ou will f i nd the se r ugged p rin ter s w ill be come a pr o - duc ti ve and ef ficie nt ad dit ion to your work pl ace t hanks t o thei r innovati ve des ign.
8 QLn Series User Guide QLn S eries T echn ology The Q Ln3 20 and Q Ln220 u se s everal te chnol ogie s mad e popul ar in ot her Zeb ra Mo bile Pr int er pro duc t line s.
9 QLn Series User Guide P ri nt in g T ec hnol ogy The Q Ln3 20 and Q Ln220 u se t he Dir ec t Th erma l met hod to prin t human re adib le tex t , gra phic s and b arco de s. I t incor po - rat es a s ophi st ic ate d pri nt engin e for op timal p rint ing und er all oper at ional c ondi tion s.
10 QLn Series User Guide QLn S eries Overview 1 Pl at e n Rol le r 2. Ba r S en so r 3. Me di a Su pp o r t D i sk s 4. T ea r B ar 5. L ab el P r es e nc e S en so r 6. Pee l er L eve r 7 . Pee l er B a il 8. L at ch R el e as e L eve r 9. Key Pa d 10.
11 QLn Series User Guide 15 16 1 7 18 19 15. Be l t Cl ip 16. Ba t te r y 1 7 . US B/ R S -2 32 C o mm Po r t s 18. MA C Ad dr es s L a b el 19. Do ck i ng C on t a c t s 20 .
12 QLn Series User Guide Gett ing Rea dy t o Pr int Batte r y In stal li ng t he Ba ttery Impo r tant • Bat teri es are shipp ed pa r tially charge d. Re move protec tive shrink-wr ap and lab els from n ew bat ter y pack s prior to use. 1 . Locate the bat tery compa r tment on the bot tom of the printe r .
13 QLn Series User Guide Ba t te r y Sa fety C aution • Avoid accidental sh or t circuitin g of any bat ter y . Allowing bat ter y term inals to contac t conduc tive material w ill create a shor t circuit which could c ause burns an d other injuri es or could s tar t a re.
14 QLn Series User Guide The Sma r t Ch arge r -2 (SC2) is a chargin g sys tem fo r use w i th the 2- cell l ith ium- ion sma r t b at te rie s use d in th e QLn S eri es prin ter s . The go al of t he SC2 i s to f ully ch arge a Q Ln b at ter y in an average t ime o f thre e (3) hours .
15 QLn Series User Guide Figure 3: Single Charger (SC2) Charge St atus LED Indic ator Sma r t Ba t te r y Figure 4: SC2 Dim ensions Heal th Status LED Indic ator He igh t Wi d th Le ng th 65 , 1 mm (2 . 5 6 in.) 101 , 5 mm (4 i n.) 1 20, 9 m m (4 .75 in.
16 QLn Series User Guide Model UCLI72-4 Quad Charger The U CLI72- 4 Q ua d Charg er is d esi gned to c harg e up to four Q Ln ba t t er y pac ks simul t an eous ly . B at te rie s mus t be r e - moved from t he pr inte r to be ch arge d in the Q ua d Charg er .
17 QLn Series User Guide Quad Charger C ycle Times : Battery Status QLn320 Battery 80% Charged 1.5 Hrs. Battery Fully Charged 3 Hrs. Note • Th ese time s are for compl etely disch arged b at teries. Ba t t er y pac ks whi ch are onl y pa r t iall y dis char ged w ill t ake les s ti me to re ach th eir cha rge d st a te.
18 QLn Series User Guide co nt in ue d Fau lt Fas t Char ge Fau lt Fas t Char ge Fau lt Fas t Char ge Re ady Powe r Full Charge Re ady Full Charge Re ady Full Charge Full Charge Fau lt Fas t Char ge Re ady Figure 5: Quad Charger Cha r ge r B ay Am b er Ind ic at or Gr ee n In di ca t or Powe r In di c a to r Powe r Su pp l y 1.
19 QLn Series User Guide Et hern et and Ch argi ng Crad les The cr adl e is an exp ans ion ba se int ende d for u se wi th t he QLn 320 pr int er , a s well a s the Q Ln22 0 prin ter . T here i s a four bay cr adl e (QLn - EC 4) or a single b ay optio n (QLn - EC) as show n on page s 19 and 20.
20 QLn Series User Guide Figure 6: Ether net Crad le (Four Bay) Do ck i ng B ay Et he r ne t St a t u s In di ca t or Figure 7 : Q Ln -EC4 Dime nsions Power St at us I ndi ca tor He igh t W id th Le ng th 6 6,7 mm (2 .62 i n.) 579, 9 m m (22 . 8 3 in .
21 QLn Series User Guide Figure 8: Ether net Crad ler (Single Bay) Figure 9: QLn - EC Dimensio ns Et he r ne t St at u s In di ca t or Powe r St at u s In di ca t or He igh t Wi d th Le ng th 6 6,7 mm (2 .62 i n.) 1 71 , 2 8 mm ( 6.74 in.) 150, 57 m m (5 .
22 QLn Series User Guide • When powe r is ap plie d to the c radl e and th e prin ter i s docked, t he prin ter ch arge L ED indic ate s th e char ge s t a- tus o f the p rint er (see Figu re 1 4). • Dock ing the p rint er in th e cra dle w ill aut omat ic ally t urn the pr inte r on to en sure i t is avail able t o be man aged r e - mote ly .
23 QLn Series User Guide A C P ow er A da pte r ( in clu ded i n ki t p / n P 1 0 3 1 3 65-0 2 4 ) Q ln S er ie s AC Ad ap te r DC I np u t AC Powe r C or d (va ri es w i t h ge og ra p hic lo c at io n) • Open t he pro tec t ive cover on the Q Ln S erie s pr inte r to expos e the D C inpu t char ger ja ck .
24 QLn Series User Guide Loa di ng th e Media in t he QLn Seri es P ri nte rs Y ou can op er ate Q Ln S eri es pr inte r s in one o f t wo di f f eren t mode s: T ea r - O f f or Peel- O f f. T e ar - O f f mod e allow s you to tear of f e ach la bel (or a st ri p of la bel s) af ter i t is p rint ed.
25 QLn Series User Guide 2. Loa d the me dia: • Grasp the media support s where shown in Figure 1 2 and pull the m apart. Insert the rol l of media bet wee n the m, and let the me di a sup po r ts cl ose . E ns ur e tha t the m edi a pu ll s of f th e co re i n th e di re cti on sh ow n be lo w .
26 QLn Series User Guide Lo adi ng Med ia in P eel-o Mode • If yo u plan to use the prin ter in the peel-off mode , peel a fe w la- be ls o ff of the me di a an d loa d the me di a a s p re vi o us ly des cri be d.
27 QLn Series User Guide Opera tor C ontr ols The Q Ln S erie s pr inte rs c ome eq uipp ed w ith a key pad co n - trol p ane l and LCD gra phic al us er int er fa ce. T he s t andar d con - trol p ane l is illu st ra te d in Figure 14 and 1 5 on pa ges 2 6 and 27 .
28 QLn Series User Guide Figure 14 : Standard Control Pane l for QLn S eries LED C ha rg e In di c a to r Sol id Yellow: Cha rgin g Sol id Gr ee n: Fully cha rge d O f f: N o DC Po we r A p pl ie d O .
29 QLn Series User Guide co nt in ue d L CD Co ntr ol P ane l The 24 0 x1 28 pi xel LCD cont rol pa nel all ows t he us er to vi ew the s t at us o f the Q Ln S erie s pr inte r and have ac ces s to var ious prin ter al er t s and me ss age s.
30 QLn Series User Guide S tat us B ar I con s In dic ate s Bl ueto oth c onnec t ion s t at us. T he ic on will blink to s how tha t the p rint er i s rec eiv ing lab el d at a vi a Blue toot h, and is s olid w hen lin k is e st a bli shed . Thi s icon app ear s onl y on prin ter s w it h the B luet oot h wire le ss op - tion in st a lled .
31 QLn Series User Guide The Erro r icon w ill be di spl ayed and b link i f an er ror condi tion exi s t s. T he icon w ill not b e dis played i f no p rin t- er er ror exis t s . Since t here a re se par ate i cons f or Me dia Out a nd He ad L at ch Op en, the se t wo aler t s do n ot app ly to the Err or icon.
32 QLn Series User Guide Ma in M en u Sc reen The u ser c an se lec t op tion s on the M ain M enu scr een by pre ss ing the s of t key loc ate d be nea th th e Menu op tion on t he naviga tio n bar (see Fi g. 1 6). The M ain Me nu scr een di spl ays grap hica l opti ons inc luding C ommunic at ion, Di spl ay , Me dia, Ba t t er y , and H elp.
33 QLn Series User Guide P ro gr amm able L CD Se tti ngs In add it ion to the s t a tu s icon s, the LCD con tro l pane l can di s - play ot her pr inte r se t t ings a nd fun c tion s as tex t.
34 QLn Series User Guide V erify the P rint er Is W orking Befo re you con nect the prin ter to yo ur comp uter or por tabl e data ter mi nal , ma k e sure that th e print er is in pro per wo rking ord er . Y ou ca n do t h is b y pr in ti ng a co nfi gu rat i o n la bel u sin g th e “two k ey” m et h- od.
35 QLn Series User Guide Ca ble C om mun ica tion Caution • T he pr inter should b e turne d o b efore conn ec ting or disconnec tin g a communicatio ns cable.
36 QLn Series User Guide The ot her e nd of t he ca ble mu st b e plugg ed in to the h os t ter- minal a s show n in Figure 18, or to a ser ial or US B por t on a compu ter (Figur e 18) . Th e QL n Ser ies i s con f igure d wi th t he USB Op en HC I int er fa ce dri ver allow ing i t to communi ca te wi th W indow s ® bas ed d evice s.
37 QLn Series User Guide Figure 20 : Communications Por t Strain R elief Rot at e lo c ki ng c a p in a clockwise direction to lock ca bl e in p l ac e.
38 QLn Series User Guide Wireles s Commun icat ions wi th Bluetooth ™ Blue toot h is a wor ld wid e st a ndar d for the exchange o f da t a be t we en t wo devic es v ia rad io fr eque ncie s. B luet ooth r adio s are re lat ivel y low powe red t o help p revent in ter fe ren ce wi th othe r devic es r unning a t simila r radio f re quen cie s.
39 QLn Series User Guide WLAN Ove r view QLn 320 an d QLn22 0 prin ter s c an be e quipp ed w i th a ra dio using t he indu s tr y s t andar d 8 02. 1 1 protoc ols . Th ey will have the FC C ID numbe r on the s eria l number l abe l on the b ack o f the uni t.
40 QLn Series User Guide Us ing the Acce ssor ies S wiv el Be lt C li p Ref er to Figur e 21 . M os t QL n320 a nd Q Ln220 pr inte r s have a bel t clip i ns t alle d as a s t an dard f ea ture. T o u se: hook the cli p over your belt , and en sur e tha t the cl ip is s ecur ely a t t ache d to the b el t.
41 QLn Series User Guide co nt in ue d Ad ju stab le Sho ulde r S tra p Ref er to Figur e 22 i f your prin ter i s equip pe d wi th th e shoul - der s tr ap op tion (p/n P1 0 31 3 6 5 - 026).
42 QLn Series User Guide Ha nd S tra p The Q Ln S erie s han d st ra p acc es sor y (p/n P1 031 3 65 - 027) a t- t ache s to th e prin ter ’s cut- out s a s doe s the s houlde r s tr ap to provid e the us er w it h a convenient a nd se cure me tho d of c ar - r y ing the p rint er .
43 QLn Series User Guide Pr e ven tive Main ten an ce Ex tend ing Batte r y Lif e • Never expo se th e ba t t er y t o dire c t sunlight o r temp era - ture s over 1 0 4° F (4 0 ° C). • Al wa ys us e a Z eb ra c ha rge r de si g ned sp ec ific al ly fo r Lit hi u m-Io n ba tter ies.
44 QLn Series User Guide QLn Ser ies Cleanin g Area Method Interval Printhead (F igure 24) Use the suppl ied cleaning pen or 70% Isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).
45 QLn Series User Guide Figure 24: Cleaning the Q Ln Seri es Printers Pr in t he ad Ele me n t s Pee l er B a r Pl at e n su r f a ce Avoid using alc ohol on linerless platen surface. T ea r B ar L ab el Pr e se nc e Se ns o r Ba r S en so r Ga p Se ns o r Medi a Su pport Di s ks , In ne r su r f a ce s o n bo th s id e s .
46 QLn Series User Guide T rou blesh ootin g Figure 26 QLn Serie s Control Panel F ron t Con trol P anel If t he pr inte r is not f unc t ioning prop er ly , re fer to t he char t bel ow to f ind th e st a te o f the L ED charge in dic ato r on the Front Con tro l Panel.
47 QLn Series User Guide L CD C ontr ol Pan el In dic ators The to p of th e dis play show s sever al icon s whi ch indi ca te the s t at us o f variou s prin ter f unc t ions . Check t he ind ica tor s t a - tus, t hen re fe r to the T rouble sho otin g topic r ef eren ce d in the char t to re sol ve the pro blem.
48 QLn Series User Guide Bl in k in g Da t a p ro c e ss i ng i n pr og r es s St ea d y No data be ing proces sed Bl in k in g Ou t o f M ed ia St ea d y Me d ia p re s e nt Bl in k in g Er ro r ex is t s (e xcl u di ng Me d ia O u t an d H ea d L at c h Op e n) No t Pr e s en t No er r or e xi s t s 4 Ba r s 8 02 .
49 QLn Series User Guide 6. No print: • Chec k bau d ra te. • Repl ace b a t t er y . • Chec k ca ble t o ter mina l. • Es t abl ish R F Link ( Wi rel es s uni t s onl y) and /or re s tore L A N as so cia ti vi t y (P rin te r s wi th W L AN r ad ios on ly).
50 QLn Series User Guide T rou blesh oot ing T ests P ri nt in g a C on gur at io n La bel T o prin t out a li s ting o f the p rint er ’s current c onf igu ra tion fol - low the se s te ps: 1 . T ur n the p rint er of f . Lo ad the m edia c ompa r t men t wi th journa l medi a (media wi th n o bla ck bar s p rint ed on th e bac k).
51 QLn Series User Guide ASCI I info rma tion w ill b e crea te d and s tore d in th e prin ter ’s memor y . I t can b e viewe d, “cloned ” or de let ed u sing th e Ne t Bri dge app lic at ion. (Re fer th e Ne t Brid ge doc ument a tion fo r more in for mat ion.
52 QLn Series User Guide Figure 27 a: Q Ln Serie s Conguratio n Lab el E xamp le (QLn32 0 Sh own) Uni t S er i al Num b er Ap p li ca t io n Num b er Re po r t a pp e ar s onl y o n uni t s wi t h w ir el e ss op ti on s in - s t al le d. Uni t s w i t h no wireless options wi ll p ri nt a n em pt y li ne a nd re su me .
53 QLn Series User Guide co nt in ue d Figure 27b: Conguration L abe l E xample (continued) Fla s h an d R A M Me mo r y In s t al le d Ma x im um L ab el S iz e Re si de n t Hum an Re ad ab l e fon t s in s t al le d . Per ip h er al s in s t al le d: In this example th e 8 02 .
54 QLn Series User Guide Figure 27 c: Congur ation L abe l Ex ample (continued) Files Loaded in P ri nt er Me mo r y (w ill i n cl ud e Pr e - s ca l ed or S c al ab le Fon t s).
55 QLn Series User Guide Spe ci fi cati ons Note • Printer spe cic ations are subjec t to chan ge witho ut notice. P ri nt in g Sp ec i cat ion s Paramet er QLn320 QLn220 Print Width Up to 2.91 in. (74 mm) Up to 1.89 in. (48 mm) Print Speed 4 in.
56 QLn Series User Guide Labe l Sp ec ica tio ns Paramet er QLn320 QLn220 Me di a W i dt h 1.0 in. t o 3 . 125 in . (38, 1 to 78,4 mm) .6 3 i n to 2 . 18 in. (16 mm to 55 , 37 m m) Ma x / Mi n L a be l Le ng t h 0. 5 in . mi ni mu m to 3 2 in . ma x im um Sa me Bl a ck B a r Se n so r to Pr in t he a d Bu rn Li ne D i s t an c e.
57 QLn Series User Guide CP CL F ont and Ba r C ode Speci cat ions and Com mand s St a nd a rd F on t s 25 b it -m a pp e d fo n t s; 1 sc a la b le f on t (C G T r i mv ir a te B o ld Co nd e ns e.
58 QLn Series User Guide Z P L F on t a nd Ba r C ode Sp ec i cat ion s an d C omma nd s St a nd ar d F on t s 15 bi t- map pe d fon t s; 1 s ca lab le fo nt (CG T r imv ir at e Bol d Co nd e ns e d*) Dow nlo ada ble opt ion al b it- map pe d & sc ala ble font s via Ne t B ri d ge s o f t wa r e.
59 QLn Series User Guide C omm un ica tio ns P orts RS - 232 C Pin# Sig nal Name Type Description 1 C TS in pu t Cl ea r T o S en d f ro m ho s t 2 T XD ou t pu t T r an sm i t Da t a 3 R XD in pu t R.
60 QLn Series User Guide P hys ica l, E n vir onme nta l an d El ectri ca l Spe ci ca tio n s Par a me t er QLn320 QLn220 Weig ht w / ba t te r y,exc lu di ng me di a & w ir e le s s op ti on s . 1.60 l b s . (0.75 kg .) 1.3 5 lb s . (0 .61 kg.
61 QLn Series User Guide Figure 30 : QLn320 Overall Dime nsions 3. 15 in . (7 6,9 m m ) 4. 6 5 in . (1 17 ,9 m m) 6. 8 5 in . ( 17 3,7 mm) De p th Wi d th He ig ht.
62 QLn Series User Guide 2. 8 5 in . (72 , 4 mm) De p th 6.73 i n. (1 70, 9 mm) He ig ht Figure 31 : QLn220 Over all Dime nsions Wi d th 3. 5 i n. (91 , 4 mm).
63 QLn Series User Guide QL n S eri es Ac ce ssor ies Description Ad ju s t ab l e sh ou ld e r s tr a p: Ki t p /n P103136 5 - 0 2 6 Ha nd S t ra p: Ki t p /n P10 3136 5 - 02 7 Pr ot e c ti ve s o f .
64 QLn Series User Guide Appen dix A In te rfac e Ca bles RS 23 2 Ca bles Par t N umb e r P103136 5 - 0 5 3; DB - 9 to 14 - P in S er ia l Par t N um be r P10313 65 - 0 5 2; 8 - P in D I N to 14 - Pi .
65 QLn Series User Guide Contac t the Factor y o r your Zebra S ales Re present ative for mo re informati on on inter f ace cabl es to most maj or manuf ac turer ’s data terminals.
66 QLn Series User Guide Appen dix B Med ia S upp lie s T o insur e ma ximum pr inte r li fe and co nsi st ent p rint q ual - it y and p er form ance f or your indiv idua l appl ica tion, i t is r ec - ommend ed th at onl y med ia pro duce d by Zebra b e us ed.
67 QLn Series User Guide Appen dix D P ro du c t S upp ort When c allin g wi th a sp eci f i c probl em re gardi ng your prin ter , plea se h ave the follow ing in for mat ion on hand: • Mod el numbe r/t yp e (e.
68 QLn Series User Guide XXXXSYYWWNNNNN PLACE BAR CODE HERE S/N: PLACE BAR CODE HERE XXX-XXXXXXXX-XX PCC: QLn320 7,4V 15A 中 Made In China This product is covered by one or more Zebra US patents.
69 QLn Series User Guide Appen dix E Ba t te r y Di spo sal The EP A cer t if i ed RB RC ® Ba t t er y Recyclin g Seal on t he Li thium - Ion (L i- I on) bat t er y suppl ied wi th your pri nter i nd.
70 QLn Series User Guide Appen dix F U sin g ze bra. com The fo llowin g example s use t he se arch f unc ti ons on Ze bra ’ s W eb si te for f in ding sp eci f ic d ocumen t s . Ex amp le 1 : Fin d the M ob ile Pr inter W Ire les s Con gura tio n Gui de.
71 QLn Series User Guide Ex amp le 2: Fin d the N et B rid ge D ownl oa d pag e: Go t o w w w.zeb ra.com / sof t ware a n d ac ce s s t he s c re e n be l ow.
72 QLn Series User Guide Appen dix G Al ert Mes sage s The fo llowin g aler t me s sag es w ill be di sp layed to in form t he use r of vario us fa ult co ndi tion s tha t may oc cur wi th t he Q Ln Ser ies p rint er .
73 QLn Series User Guide A Acc e ss or ie s Bel t clip 4 0 Car r yin g Stra p 42 list o f 63 Shou lde r Stra p 4 1 using 4 0 Al er t M es s ag e s 72 Al er t s 3 2,72 B Ba t te r y , c ha rg ing 16 Ba.
74 QLn Series User Guide D 2 75 , 2 86 D 3 47 , 0 21 D 3 89 , 1 78 D 4 30 , 1 99 D 4 33 , 7 02 D 5 49 , 7 68 3 , 96 4 , 6 7 3 4 , 01 9 , 6 7 6 4 , 04 4 , 9 4 6 4 , 36 0 , 7 9 8 4 , 36 9 , 3 6 1 4 , 38.
75 QLn Series User Guide Zebra T echnologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 Phone: +1 847.634.6700 T oll Free: +1 800.
Een belangrijk punt na aankoop van elk apparaat Zebra QLn220 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Zebra QLn220 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Zebra QLn220 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Zebra QLn220 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Zebra QLn220 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Zebra QLn220 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Zebra QLn220 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Zebra QLn220 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
