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Z Series ® /RZ™ Series Industrial/Commercial Printer User Guide.
© 2008 ZIH Corp. The copyrights in this manual and th e software and/or firmw a re in th e prin ter described therein are owned by ZIH Corp. Unauthorized reproducti on of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fi nes of up to $10,000 (17 U.
3 Declaration of Conformity 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Declaration of Conformity W e have de termined that the Zebra prin ters identified as the Z Series ® and RZ.
Compliance Information Compliance Information 4 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Compliance Information FCC Compliance S tatement This device compli es with Part 15 rules. Operation is sub ject to the following two conditions: 1.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . .
Contents 6 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select a Site for the Print er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Select a Surface . . . . . . . . . . . . . . .
7 Contents 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 RFID Control Panel Para meters . . . . . . . . . . . . . .
Contents 8 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ______________.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A About This Document This section provides yo u wit h cont act information, document structure and or ganization, and additional re ference documents. Content s Who Should Use This Document .
About This Document Who Shoul d Us e This Document 10 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to operate or to troubleshoot problems with th e printer.
11 About This Document Contacts 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Contact s Y ou can cont act Zebra T echnologies Corporation at the foll owing: Web S i t e http://www .zebra.com T echnical Su pport via the Inte rnet is available 24 hours per day , 365 days per year .
About This Document Document Conventions 12 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-references contain hot links to other sections in this guide.
13 About This Document Document Conventions 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Illustration Callout s Callouts are used when an illustrati on contains information th at needs to be labeled a nd described. A table that co ntains the labels and de scriptions follows the graphic.
About This Document Document Conventions 14 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ __________.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 1 Introduction This section shows the operational cont rols and location of major c omponents used when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . .
Introduction External View 16 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 External Vi e w Figure 2 and Figure 3 show the components an d connections on the ou tside of the printer.
17 Introd uction External View 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Figure 3 • Rear of Printer 1 Power switch ( O = of f, I = on) 5 Serial port 2 AC power connect or 6 Inte.
Introduction Printer Media Compartment 18 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Printer Media Comp artment Figure 4 shows the components i nside the media compartment of yo ur printer . Depending on installed opti ons, your printer may loo k slightly different.
19 Introd uction Control Panel 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Control Panel The control pan el contains the lights that ind icate basic ope ration and the b uttons that you may need to press du ring basic operation. The control panel buttons and lights are labeled in Figure 5 .
Introduction Control Pane l 20 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed. • Printer not printin g: one blank label immediately feeds.
21 Introd uction Control Panel 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The pr inter is on .
Introduction Printer Language Modes 22 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Printer Language Modes Depending on how your printer was ordered , it came from the factory with .
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 2 Printer Setup This section provid es the tasks that you must co mplete and the issues th at you must consider before you load a nd configure your printer. Content s Before Y ou Begin . .
Printer Setup Before Y ou Begin 24 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Before Y ou Begin Review this checkl ist, and resolve any issues before yo u set up or use your printer.
25 Printer Setup Handling the Printer 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, immediatel y unpack it and inspect fo r shipping damage.
Printer Setup Select a Site for the Printer 26 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select a Site for the Printer Consider th e followin g w hen selecti ng an appr op riate loca tion for your pr inter.
27 Printer Setup Select a Data Communication Interface 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select a Dat a Communication Interface Ta b l e 5 provides basic information about data co mmunication interfaces that you can use to connect your printer to a computer .
Printer Setup Select a Data Communication Interface 28 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Dat a Cables and Wireless Cards Y ou must su pply all data cables o r wireless cards for your a pplication.
29 Printer Setup Select a Data Communication Interface 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T able 6 • Connecting the Printe r to a Computer or Network Interface Connection.
Printer Setup Select a Data Communication Interface 30 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 USB No additional configuration is necessary . Caution • Be careful not to plug the USB cable into th e wired Ethernet print server connector on the p rinter because doing so will damage the connector .
31 Printer Setup Connect the Printer to a Po wer Source 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plu gs i nt o t he mating AC power connector at the rear of the printer.
Printer Setup Connect the Printer to a Power Source 32 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included .
33 Printer Setup T ypes of Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T ypes of Media Y our printer can use various types of media: • S tandar d media —Most st andard media uses an adhesive backing that sti c ks individual labels or a c ontinuous length of la bels to a liner .
Printer Setup T ypes of Media 34 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T able 7 • Roll and Fanfold Media Media T ype How It Looks Descriptio n Non-Continuous Roll Media Roll media is w ound on a 3-in.
35 Printer Setup Ribbon Overview 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Ribbon Overview Ribbon is a t hin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media duri ng the therm al transfer pr ocess.
Printer Setup Ribbon Overview 36 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. Observe the results. Did flakes or particles of ink from th e ribbon adhere to the labe l? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 3 Operations This section provides th e procedures for loading and calibrating the pri nt er. Note • Complete the tasks and resolve the issues in Printer Setup on page 23 before operating the printe r.
Operations Print Modes and Printer Options 38 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print Modes and Printer Options The printer can use dif ferent print mo des and options for label rem ov al ( Ta b l e 8 ). Use a print mode that matches th e media being used and the prin ter options available.
39 Operations Print Modes and Printer Options 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Media Paths Ta b l e 9 shows the media paths for p rint mode and printer optio n combinations using roll media. Fanfold media uses the same print mode s and printer o ptions as roll media.
Operations Print Modes and Printer Options 40 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 9 .
41 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Load Media The beginning steps for loading m edia apply to all printe rs, in cluding those that have the peel-off, liner take-up, cutter , or rewind option.
Operations Load Media 42 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 3. Insert media int o the printer. Follow the instruc tions for roll or fanfold media , as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that are dirt y or that are held by adhesives or tape.
43 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Feed the media un der the dancer assembl y ( 1 ), t he upper me dia senso r ( 2 ), an d the ri bbon sensor ( 3 ). Slide the medi a back until it touches the insi de back wall of the upper media sensor .
Operations Load Media 44 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Additional S teps for T ear-Off Mode After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue wi th this section to operate t he printer in T ear-Of f mode.
45 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional S teps for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue with this section to op erate the printer in Peel-Of f mode with o r without liner ta ke-up.
Operations Load Media 46 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 3. Push down the peel-of f mechanism rele ase lever to open the peel assembly . 4. Feed the liner over the tear -off/pee l-off bar ( 1 ) and behind the peel assemb ly ( 2 ).
47 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A b. Loosen the thumbscrew on the rewind media guide. b. Push the liner back until it touches the back plate of the liner take -up spindle assembly . c. Slide the rewind media guide all the way out, and t hen fold it down.
Operations Load Media 48 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten the lin er . (No addition al steps for the liner take -up option.) f.
49 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6. 7. Slide in the media guide until it touch es the outer edge of the media . 8. Set the printer to Peel-Of f mode. See Select Print M ode on page 72 for instructions.
Operations Load Media 50 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Additional S teps for Cutter or Delayed Cut Mode After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue wi th this section to operate t he printer in Cutter or Delayed Cut mode.
51 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing.
Operations Load Media 52 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignment roll er ( 1 ). 4. Loosen the thumbsc rew on the rewind media g uide. 5.
53 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core an d turn the rewind spindl e counterclockwise to tighten the media. Ensure that the edge of the media i s flush against the backplate of the rewind spindle.
Operations Load Media 54 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 10. Slide in the media guide until it touch es the outer edge of the media . 11 . Set the printe r to Rewind mode. See Select Print Mode on page 72 for instructions.
55 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear . For direct thermal print in g, do not load ri bbon in the pr inter.
Operations Load Ribbon 56 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T o load ribbon, complete these step s: 1. Set the ribbon suppl y spi ndle for normal or lo w tension.
57 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 3. Insert the ribbon i nto the printer . In this ste p, follow the instruc t ions for the Ther ma l T ransfer option instal led in your printer . Ribbon Coated Out side (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a.
Operations Load Ribbon 58 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. Close the pr inthead asse mbly . 5. W ind the ribbo n clockwise onto the ribbon take-up spindl e ( 1 ).
59 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Remove Used Ribbon T o remove used ribbon, complete these step s: 1. 2. T o loosen the ribbon, squeeze it again st the ribbon take-up spi ndle tension bl ad es ( 1 ).
Operations Calibrate the Printer 60 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Calibrate the Printer The printer can be set to cal ibrate automatically , or you can calibrate i t manually .
61 Operations Adjust Printhead Pressure 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust Printhead Pressure Y ou may nee d to adjust printhead pre ssure if printing is too ligh t on one side, if you us e thick media, or if the media drifts fr om side to side durin g pr inting.
Operations Adjust Printhead Pressure 62 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 2. If necessary , adjust the pressure adjustment dials as follows: T able 1 1 • ZM600 and RZ600 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode 64 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Setup Mode After you have inst alled the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displa ys PRINTER READY .
65 Configuration Setup Mode 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Exit Setup Mode When you exi t setup mode, you have seve ral options for saving, ch anging, or not changi ng parameters. T o leave Setup mode, complete these step s: 1.
Configuration Change Password-Protected Parame te rs 66 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Change Password-Protected Parameters Certain paramet ers, including the communicat ion parameters, are password-pro tected by factory defaul t.
67 Configuration Print a Configuration Label 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Print a Configuration Label A configuration lab el lists the printer settings that are stored in configurat ion memory . After you load the media, prin t a configuration label as a record of yo ur printer’ s current settings.
Configuration Print a Network Configu ration Label 68 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print a Network Configuration Label If you are using a print server , you can print a ne twork configuratio n label after the printer is connected to the network.
69 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A S t andard Control Panel Parameters Ta b l e 1 2 shows parameters in the order in wh ich they are displayed when you press PLUS (+) after entering Setu p mode.
Configuration S tandard Control Panel Parameters 70 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Adjust Print Speed Adjusts the speed fo r printing a label (given in inches per second). Slowe r print speeds typica lly yield better print qu ality .
71 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust the T ear-Off Position This parameter establ ish es the position of t he medi a over the tear-off/ peel-off bar after printing. See Figure 13 .
Configuration S tandard Control Panel Parameters 72 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Print Mode This parameter t ells the printer how printed labels will be removed. M ake sure that you select a print mode that is co mpatible with your pr inter and printer options.
73 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A APL-D only Set Module A Storage Device for APL-D Default V alue: NONE Selections: NONE, RAM 1, RAM 2, FLASH 1, FLASH 2 T o change the value shown: 1.
Configuration S tandard Control Panel Parameters 74 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Print Method The print method parameter tells the p rinter the method of p rinting that y ou want to use: direct thermal (no ribbon) or thermal transfer (usi ng thermal transfer media and ri bb on).
75 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A ZPL, EPL, APL-I APL-D only Set Maximum Label Length This paramete r is used during th e media portion of the cal ibration process. Always set maximu m label length to a value that is at least 1.
Configuration S tandard Control Panel Parameters 76 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Set Early W arning for Maintenance When this featu re is enabled, the print er provides warnings when the printhead needs to be cleaned.
77 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Printhead Life for Early W arning This parameter appears on ly when Early W arning for Mainten a nce is enabled . Se t this value to the number of inches of media t hat the printhead is expected to print.
Configuration S tandard Control Panel Parameters 78 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print Counter Readings Prints a label t hat lists the odom eter readings for the fol.
79 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A ZPL, EPL, APL-D List Formats This option prin ts a label that lists the available formats stored in the printer’ s RAM, Flash memory , or optional memory card.
Configuration S tandard Control Panel Parameters 80 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 APL-I only Print Quality T est Label A print qualit y test label contain s test bar codes an d relevant printer settings. T o print this label: 1.
81 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A APL-I only Print S tor ed APL-I Format Up to 100 formats can be stored and printe d. Selections: 0 through 99 Default V alue: 0 T o modify this parameter: T o print this label: 1.
Configuration S tandard Control Panel Parameters 82 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory .
83 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Calibrate Me dia and Ribbo n Sensor Sensitivit y Use this procedu re to adjust sensitivity o f media and ribbon sensors. Import ant • Follow this proced ure exactly as presented.
Configuration S tandard Control Panel Parameters 84 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Set Parallel Communications Select the commun ications port th at matches the one bein g used by the host computer . Default V alue: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1.
85 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Data Bits This setting app lies only when the serial port i s used. The data bits of the printer must match the d ata bits of the host comp uter for accurate communications to take place.
Configuration S tandard Control Panel Parameters 86 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 APL-I only Send APL-I S tatus Response Determines if a respon se is sent after inquiry commands. Default V alue: ON Selections: ON, OFF T o change the value shown: 1.
87 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Communicat io ns Mode The communicatio n diagnostics mode is a troubl eshooting tool for checking the interconnection between the printe r and the host co mputer .
Configuration S tandard Control Panel Parameters 88 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 ZPL only Set Delimiter Char acter The delimiter character i s a two-digit hex value used as a parameter place marker in ZPL/ZPL II form at instructio ns.
89 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select Medi a Pow er -Up Option This paramete r sets the action of the med ia when you turn on the p rinter.
Configuration S tandard Control Panel Parameters 90 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Backfeed Sequence This paramete r sets when label backfeed occ urs after a label is removed in some print modes. It h as no effect in Rewind mode.
91 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust Left Position This parameter adju sts the print position horizontally on the la bel. Positive numbers adjust printin g to the left by the spe cified number of dots.
Configuration S tandard Control Panel Parameters 92 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 See next column V iew Sensor Settings These parameters are a utomatically set during t he calibration proc edure and should be changed only by a qual ified servic e technician.
93 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select Idle Display This parameter sel ects the LCD opt io ns for the real-time clock. Note • If the default value is not selected, pressing PLUS (+) or MINUS (-) briefly displays the firmware versio n of the prin ter.
Configuration S tandard Control Panel Parameters 94 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select the Displ ay Language This parameter changes the lang uage displayed on the LCD. Each language selection is displayed in the lang uage itself.
95 Configuration Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional Control Panel Parameters Additional paramete rs appear in the following situ ations. • When a Radi o Frequency Identification (RFID) reader is install ed.
RFID Operation Additional Co ntrol Panel Para meters 96 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 RFID Control Panel Parameters The parameters shown in Ta b l e 1 4 display only if the printer has an RFID reader installed.
97 RFID Operation Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Calibrate R FID Tag RESTORE Selecting this opti on resets the RFID programming positi on to the label leng th minus 1 mm (0.
RFID Operation Additional Co ntrol Panel Para meters 98 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 V iew or Change RFID Write Power This parameter displays the current valu e for RFID write power . Default : 16 Selections : 0 to 30 T o change the value shown: 1.
99 RFID Operation Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Read and Display RFID T a g Data When this option is selected, the rea d er attempts to read a tag over the RFID antenna, eve n if the printhead is open.
RFID Operation Additional Co ntrol Panel Para meters 100 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ____.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 5 Routine Maintenance This section provid es routine cl eaning a nd maintenance procedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Co mponents 102 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Replacing Printer Component s Some printer compon ents, su ch as t he printhead and platen rol ler , may wear ou t over time and can be repl aced easily .
103 Routine Maintena nce Cleaning Schedule and Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on t he following pages. Ta b l e 1 5 shows the recommended cleaning schedule.
Routine Maintenance Cleaning Procedures 104 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Clean the Printhead and Platen Roller Y ou can minimize printhe ad wear and maintain print quality with regula r preventive measures.
105 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T o clean the printhead and platen roller , complete these steps : 1.
Routine Maintenance Cleaning Procedures 106 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. While manually rotating the platen roller , clean it thoro ughly with the swab. Allow th e solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly .
107 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Clean the Media Compartment and Sensors T o clean the media compartmen t and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths.
Routine Maintenance Cleaning Procedures 108 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Clean the Cutter Module If the cutter is no t cutting the labels cl eanly or if it jams with labels, clean the cutter . T o clean the cutter module, complete these step s: 1.
109 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. See Figure 18 . Using the swab from the Preventive Main tenance Kit (part n umber 47362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ).
Routine Maintenance Routine Maintenance for the Rewind Option 110 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Routine Maintenance for the Rewind Option When you use t he Rewind option, y ou will periodically need to remove printed l abels or used liner from th e rewind spindl e.
111 Routine Maintena nce Routine Maintenance for the Rewind Op tion 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Slide the rewind media guide all the way out, and then fold it down. 5. Slide the core with the li ner from the take-up spindle.
Routine Maintenance Routine Maintenance for the Rewind Option 112 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Adjust Media Alignment for Rewind Option The instructions below appl y on ly if the printer h as a Rewi n d option.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6 Troubleshooting This section provides information about errors that y ou might need to troublesho ot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . .
T roubleshooting T roublesho oting Checklists 114 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T roubleshooting Checklist s If an error condition exist s with the printer, review th.
115 T roubleshooting LCD Error Messages 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 6 for LCD errors, the possible causes, and the recommended solut ions.
T roubleshooting LCD Error Messages 116 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is no t req uired with direct thermal media. If you are using direct thermal media, remove the ribbon .
117 T roubleshooting LCD Error Messages 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns.
T roubleshooting LCD Error Messages 118 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The printer stops. The printer is defragmenting memory . Caution • Do NOT tu rn off the printer power during defragmenting . Doing so can damage the printer.
119 T roubleshooting Print Quality Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Print Quality Problems Ta b l e 1 7 identifies problems with print quality , the possible causes, and the rec ommended solutions.
T roubleshooting Print Quality Problems 120 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctl y . See Load Ribbon on page 55 . Incorrect burn temperature.
121 T roubleshooting Print Quality Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A V ertical drift in top-of-form position The printer is out of calib ration. Recalibrate th e printer. V ertical drift occurs during normal printer operation.
T roubleshooting Calibration Problems 122 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Calibration Problems Ta b l e 1 8 identifies problems with calib ra tio n, the possible causes, and the recomme nded solutions.
123 T roubleshooting Communicat ions Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Communications Problems Ta b l e 1 9 identifies problems with communications , the possible causes, and t he recommended solutions.
T roubleshooting Ribbon Problems 124 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Ribbon Problems Ta b l e 2 0 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s.
125 T roubleshooting RFID Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A RFID Problems Ta b l e 2 1 identifies problems that may occur with RFID printers, the possible causes, and the recommended solution s. F or more information about RFID, refer to the RFID Programming Guide.
T roubleshooting RFID Problems 126 79695L-002 Rev . A Z Series ® /RZ™ Series User Guide 6/6/08 Poor yields. T oo many RFID tags per roll a re voided. The RFID labels a re not within specifications for the printer, which means that the transponder is not in an area that can be programmed consistently .
127 T roubleshooting RFID Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A The DA T A light flashes indefinitely after you a ttempt to download printer or reader firmwar e. The download was not successful. For best results, cycle pow er on t he prin ter before downlo ading any firmware.
T roubleshooting Miscellaneous Printer Problems 128 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Miscellaneous Printer Problems Ta b l e 2 2 identifies miscel laneous problems with the pri nter, the possible cause s, and the recommended solution s.
129 T roubleshooting Miscellaneous Printer Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Changes in parameter settings did not take effect Parameters are set in correctly . 1. Set parameters and save permanently . 2. T urn the printer off ( O ) and then on ( I ).
T roubleshooting Miscellaneous Printer Problems 130 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The printer locks up while running the Power-On Self T est. Main logic board failur e. C all a service technician. The printer prints VOID on every label that I try t o print.
131 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer.
T roubleshooting Printer Diagnostics 132 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 19 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer.
133 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A PA U S E S e l f Te s t This self test can be used to provide the t est labels required when makin g adjustments to the printer’ s mechanical assemblies or to determine if any printhead elements are not working.
T roubleshooting Printer Diagnostics 134 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for d etermining the ideal dark ness for printing bar cod es that are within specifications.
135 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. See Figur e 22 and Ta b l e 2 3 . Inspect the test labels a nd determine which one has the best print quality for yo ur app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast.
T roubleshooting Printer Diagnostics 136 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 5. Note the relat ive darkness value and the prin t speed printed on the b est test label. 6. Add or subtract th e relative darkness valu e from the darkness value spe cified on the configuration la bel.
137 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A FEED and P AUSE Self T est Performing this self test temporarily resets the printer con figuration to the fa ctory default values. These v alues are active only unt il power is turned of f unless you sa ve them permanently in memory .
T roubleshooting Printer Diagnostics 138 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Communications Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the prin ter and the host compu ter .
139 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Sensor Profile Use the sensor profil e la bel to troubleshoot th e following types of p roblems: • If the media sensor ex periences dif ficulty in determining g aps (web) between labels.
T roubleshooting Printer Diagnostics 140 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ _.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 7 Specifications This section provides the features of and specificatio ns for the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General S pecifications 142 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 General Specifications General Specifications ZM40 0/RZ400 ZM600/RZ600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.
143 Specifications Printing S pecificat io n s 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printing S pecifications Printing Specifications ZM400/RZ400 ZM 600/R Z600 Print resoluti on 203 dots/in. 8 dots/mm 203 dot s/in. 8 dots/mm 300 dots/in .
Specifications Printing S pecificati ons 144 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Programmable constant print speeds 203 dots/in. • 2.4 in. (61 mm) per second • 3 in. through 10 in. per second in 1-in. incremen ts (76 mm through 254 mm per second in 25-mm increments) • 2.
145 Specifications Media S pecificat ions 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Media S pecifications Media Specifications ZM400/RZ400 ZM600/RZ600 Label length Minimum Non-RFID T ear -off 0.5 in. 13 mm 0.5 in. 13 mm Peel-of f 0.
Specifications Ribbon S pecifications 146 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Ribbon S pecifications Ribbon can be woun d wi th th e coated side on the inside or outside. The ribb on us ed must match the Thermal T ransfer option installed.
147 Specifications Printer Options 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printer Options Option ZM400 ZM600 RZ400 RZ600 C u t t e r XXXX P e e l - o f f XXXX Liner take-up X N.
Specifications Printer Options 148 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ _______.
6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Index A adhesive test for ribbon coating, 35 adjustments label left side, 90 left position, 91 media alignment for rewind, 11 2 print dar.
Index 150 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 connect printer t o comp uter or network, 28 connect to power sou rce, 31 contacts, 11 continuous medi a described, 34 setting.
151 Index 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A H HEAD COLD message cycling with other messa ges, 116 displayed alone, 117 displaying al one, 117 HEAD ELEMENT BAD message, 116.
Index 152 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 O odometer , 78 operating conditions , 26 options, 147 ordering replacement parts, 102 ordering ribbon and media, 11 OUT OF ME.
153 Index 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A printhe ad cleaning, 10 4 faulty thermistor , 116 head close sett ing, 89 invalid replacemen t head error , 115 pressure adjust.
Index 154 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Setup mode enter and use Setup mode, 64 exit Setup mod e, 65 LCD messages, 69 passwords, 66 shipping report damage, 25 reshipp.
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Part Number: 79695L-002 Rev . A © 2008 ZIH Corp. Zebra T echnologies International, LLC 333 Corporate W oods Parkway V ernon Hills, Illinois 60061. 3109 U.
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