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79695L-003 Rev . A Z Series ® /RZ™ Series Industrial/Commercial Printer User Guide ZM400, ZM600, RZ400, and RZ600 printers.
© 201 1 ZIH Corp. The copyrights in this manual and the software and/or firmware in the pri nter described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.
3 Declaration of Conformity 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Declaration of Conformity W e have determined that the Zebra printers identi fied as the Z Series ® and RZ™ Se .
Compliance Information Compliance Information 4 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operati o n is subject to the followin g two conditions: 1.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select a Site for the Print er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Select a Surface . . . . . . . . . . . . . . . . . .
7 Contents 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Replacing Printer Components . . . . . . . . . . . . . . . . . . . .
Contents 8 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ________________.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 About This Document This section provides yo u wit h cont act information, document structure and or ganization, and additional re ference documents. Content s Who Should Use This Document . . .
About This Document Who Shoul d Us e This Document 10 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to op erate or to troubleshoot problems with th e printer.
11 About This Document Contacts 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Contact s T echnical Supp ort via the Internet is a vailable 24 hours pe r day , 365 days per year . W e b Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.
About This Document Document Conventions 12 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C r oss-references contain hot links to other sections in this guide.
13 About This Document Document Conventions 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Illustration Callout s Callouts are used when an illustrati on contains informatio n that needs to be labeled a n d described. A table that conta ins the labels a nd descriptions follo ws the graphic.
About This Document Document Conventions 14 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 1 Introduction This section shows the operational cont rols and loca tion of major compon e nts used when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . . .
Introduction External View 16 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 External Vi e w Figure 2 and Figure 3 show the components an d connection s on the outsid e of the prin ter.
17 Introd uction External View 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Figure 3 • Rear of Printer 1 Power switch ( O = of f, I = on) 5 Serial port 2 AC power connect or 6 Internal .
Introduction Printer Media Compartment 18 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Printer Media Comp artment Figure 4 shows the components i n side the media compartment of your pr inter . Depending on installed opti ons, your printer may loo k slightly different.
19 Introd uction Control Panel 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Control Panel The control pan el contains the lights that ind icate basic ope ration and the b uttons that you may need to press du ring basic operation. The contro l panel butto ns and lights are labeled in Figure 5 .
Introduction Control Pane l 20 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed. • Printer not printi ng: one blank label immediately feeds.
21 Introd uction Control Panel 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The printer i s on . P AUSE Off Normal printer oper ation.
Introduction Printer Language Modes 22 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Printer Language Modes Depending on how your print e r was ordered, it came from the factory wi th firm.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2 Printer Setup This section provid es the tasks that you must comple te and the issues that you must c onsider before you load a nd configure yo ur printer. Content s Before Y ou Begin . . . .
Printer Setup Before Y ou Begin 24 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Before Y ou Begin Review this checkl ist, and resolve any issues before you set u p or use your prin ter.
25 Printer Setup Handling the Printer 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, immediately unp ack it and in spect for shippi ng damage.
Printer Setup Select a Site for the Printer 26 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select a Site for the Printer Consider th e following w hen selecti ng an approp riate locati on for your pr inter.
27 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select a Dat a Communication Interface Ta b l e 5 provides basic information about data co mmunication interfaces that you can use to connect your printer to a computer .
Printer Setup Select a Data Communication Interface 28 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 IEEE 1284 Bidirectional Parallel Sta nd ar d Limit ations and Requirements • Maximum cable len g th of 10 ft (3 m). • Recommended cable length of 6 ft (1.
29 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T winax/Coax Optional Limit ations and Requirement s • Acts as an EBC DIC to ASCI I converter . • Allows for the ability to communicate with the printer in an IBM ® AS/400 ® en vironment.
Printer Setup Select a Data Communication Interface 30 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Internal wire d Ethernet print serve r Optional Limit ations and Requirements • Can print to t he printer fro m any compute r on your L AN.
31 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Dat a Cables and Wireless Cards Y ou must supply all data cabl es or removeable radio c ards for your app lication. (Some wireless print servers come with an integrated radio card.
Printer Setup Connect the Printer to a Power Source 32 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at the rear of the printer.
33 Printer Setup Connect the Printer to a Po wer Source 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included.
Printer Setup T ypes of Media 34 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 T ypes of Media Y our printer can use vario us types of media: • S tandar d media —Most standard media uses an adhesive backing that sti cks individual labels or a c ontinuous len gth of label s to a liner .
35 Printer Setup T ypes of Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T able 6 • Roll and Fanfold Media Media T ype How It Looks Des cription Non-Continuous Roll Media Roll media is w ound on a 3-in.
Printer Setup Ribbon Overview 36 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer pr ocess.
37 Printer Setup Ribbon Overview 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Observe the results. Did flakes or particles of ink from the rib bon adhere to th e label? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable.
Printer Setup Ribbon Overview 38 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ ________________.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 3 Operations This section provides th e procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printe r Se tup on page 23 before operating the printe r.
Operations Print Modes and Printer Options 40 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Print Modes and Printer Options The printer can use dif ferent print mo des and options fo r label removal ( Ta b l e 7 ). Use a print mode that matches th e media being used and the prin ter op tions available.
41 Operations Print Modes and Printer Options 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Media Paths Ta b l e 8 shows the media paths for print mode and printer option combinations using rol l media. Fanfold media uses the same print mode s and printer o ptions as roll media.
Operations Print Modes and Printer Options 42 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 8 • Medi.
43 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Load Media The beginning steps for loading m edia apply to a ll printers , in cluding those that have the peel-off, liner take-up, cutter , or rewind option .
Operations Load Media 44 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 3. Insert media int o the printer. Follo w the instructions for roll or fanfold media, as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that ar e dirty or that are held by adhesives or tape.
45 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 c. Place the roll of media on the media supply hanger . Push the roll as far back as it will go. c. Drape the media over the me dia supply ha nger . d. If applicable, flip up the media sup ply guide.
Operations Load Media 46 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. Feed the media un der the dancer assembl y ( 1 ), t he upper me dia senso r ( 2 ), an d the ri bbon sensor ( 3 ). Slide the medi a back until it touches the inside back wall of the upper me di a sensor .
47 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Additional S tep s for T e ar-Off Mode After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue wi th this section to operate the printer in T ear-Of f mode.
Operations Load Media 48 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Additional S tep s for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue with this section to op erate the printer in Peel-Of f mode with o r without liner ta ke-up.
49 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 3. Push down the peel-of f mechanism rele ase lever to open the peel a ssembly . 4. Feed the liner over the tear -off/peel-of f bar ( 1 ) and behind the peel assembly ( 2 ).
Operations Load Media 50 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 b. Loosen the thumbscrew on the rewind media guide. b. Push the liner b ack until it touches the back plate of the l iner take-up spin dle assembly . c. Slide the rewind media guide all the way out, and t hen fold it do wn.
51 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten the liner . (No addition al steps for the liner take-up option.) f. Fold up the rewind media guide, and then slide it in until it t ouches the liner .
Operations Load Media 52 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 6. 7. Slide in the media guide until it touches the ou ter edge of the media. 8. Set the printer to Peel-Of f mode. See Select Print Mode on page 76 for instructions. 9.
53 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Additional S tep s for Cutter or Delayed Cut Mode After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue wi th this section to operate the printer in Cut ter or Delayed Cut mode.
Operations Load Media 54 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing.
55 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignment roller ( 1 ). 4. Loosen the thumbsc r ew on the rewind media guide . 5. Slide the rewind media guide all the way out, an d then fold it down.
Operations Load Media 56 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core and t urn the rewind sp indle counte rclockwise to tighten the media. Ensure that the edge of the media is flush against the backplate of the rewind spindle.
57 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 10. Slide in the media guide until it touches the ou ter edge of the media. 11 . Set the printer t o Rewind mode. See Select Print Mode on page 76 for instructions. 12.
Operations Load Ribbon 58 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear .
59 Operations Load Ribbon 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T o load ribbon, complete these ste ps: 1. Set the ribbon suppl y spi ndle for normal or lo w tension.
Operations Load Ribbon 60 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 3. Insert the ribbon i nto the printer . In th is step, follow the inst ructions for the Thermal T ransfer option installed i n your printer . Ribbon Coated Out s ide (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a.
61 Operations Load Ribbon 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Close the pr inthead asse mbly . 5. W ind the ribbon clo ckwise onto th e ribbon take-up spindle ( 1 ).
Operations Load Ribbon 62 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Remove Used Ribbon T o remove used ribbon, complete the se steps: 1. 2. T o loosen the ribb on , squeeze it against the ribbon take-u p spindle tension blades ( 1 ). At the same time, tu rn the ribbon take-up spindl e release knob co unterclockwise ( 2 ).
63 Operations Calibrate the Printer 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Calibrate the Printer The printer can be set to cal ibrate automatically , or you can calibrate it manually .
Operations Adjust Printhead Pressure 64 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Printhead Pressure Y ou may need to adjust printhead pressure if printi ng is too light on one side, if you use thic k media, or if the media drifts fr om side to side during pr inting.
65 Operations Adjust Printhead Pressure 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2. If necessary , adjust the pressure adjustment dials as follows: T able 10 • ZM600 and RZ600 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in.
Operations Adjust Printhead Pressure 66 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _________.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode 68 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Setup Mode After you have inst alled the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displa ys PRINTER READY .
69 Configuration Setup Mode 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Exit Setup Mode When you exi t setup mode, yo u have severa l options for saving, changing , or not changi ng parameters. T o leave Setup mode, complete these ste ps: 1.
Configuration Change Password-Protected Parame te rs 70 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Change Password-Protected Parameters Certain paramet ers, including the communication parameters, are passwo rd-protected by factory defaul t.
71 Configuration Print a Configuration Label 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print a Configuration Label A configuration lab e l lists the printer settings tha t are stored in co nfiguration memory . After you load the media, prin t a configuration label as a record of yo ur printer’ s current settings.
Configuration Print a Network Configu ration Label 72 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Print a Network Configuration Label If you are using a print server , you can print a ne two rk configuratio n label after the printer is connected to the network.
73 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 S tandard Control Panel Parameters Ta b l e 1 1 shows parameters in the ord er in which t hey are displaye d when you press PLUS (+) after entering Setu p mode.
Configuration S tandard Control Panel Paramete rs 74 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Print Speed Adjusts the speed fo r printing a label (given in inches per second ). Slower print speeds typica lly yield better print quality .
75 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Adjust the T ear -Off Position This parameter establ ish es the position of the medi a over the tear -off /peel-of f bar after printin g. See Figure 13 .
Configuration S tandard Control Panel Paramete rs 76 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select Print Mode This parameter t ells the printer how printed label s will be removed . Make sure that you select a print mode that is compatib le with your printer and printer options.
77 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select Print Method The print method parameter tells the p rinter the method of p rinting that y ou want to use: direct thermal (no ribbon) or t h ermal transfer (using th ermal transfer media and ri bb on).
Configuration S tandard Control Panel Paramete rs 78 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Maximum Label Length This paramete r is used du ring the media portion of the calibration process. Always set maximu m label length to a value th at is at least 1 .
79 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Set Early W arning for Maintenance When this featu re is enabled, the printer p rovides warn ings when th e printhead needs to be cleaned. Default V alu e: MAINT .
Configuration S tandard Control Panel Paramete rs 80 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Printhead Life for Early W arning This parameter appears on ly when Early W arning for Mai nt enance is enabled . Se t this value to the number of inches of media that the printhead is expected to print.
81 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print Counter Readings Prints a label t h at lists the odom eter readings for the followi .
Configuration S tandard Control Panel Paramete rs 82 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 List Setup This option prin ts a configuration label (see Fi gure 11 on p age 71 ), which lists the current pri nter configuration. T o print a configuration label: 1.
83 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Format Memo ry Card Note • This parameter appears only when a W ireless Plus option board with the flash chip populated is installed. This option erases all previously stored information from the 64 MB flash chip.
Configuration S tandard Control Panel Paramete rs 84 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Initialize Fl ash Memory This option erases all previously stored inform ation from Flas h memory . Caution • This option completely erases the Flash memory .
85 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Calibrate Me dia and Ribbon Se nsor Sensitiv ity Use this procedu re to adjust se nsitivity of me dia and ribbon sensors. Import ant • Follow this procedure exa ctly as presented.
Configuration S tandard Control Panel Paramete rs 86 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 (continue d fr om previo us page) Cali brate Medi a and Ribb on Se nsor Sensitivity (continued) Caution • Use the peel release lever and your right hand to close the peel assembly .
87 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Set Parallel Communications Select the commun ications port th at matches the one bein g used by the host computer . Default V alu e: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1.
Configuration S tandard Control Panel Paramete rs 88 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Data Bits This setting app lies only when t he serial port is use d. The data bi ts of the printer must match the d ata bits of the host comp uter for acc urate communications to take place.
89 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printe r to the host computer signi fying that data has been received.
Configuration S tandard Control Panel Paramete rs 90 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 ZPL only Set Contr ol Prefix Charac ter The printer loo k s for this two-digit hex character to indicate th e start of a ZPL/ZPL II control instruction.
91 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Set Delimiter Char acter The delimiter character i s a two-digit hex value used as a parameter place marker in ZPL/ZPL II form at instructions.
Configuration S tandard Control Panel Paramete rs 92 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select Media Pow er-Up Option This paramete r sets the actio n of the media when you turn on the printer.
93 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select Backfeed Sequence This paramete r sets when label backfeed occurs afte r a label is removed in some print modes. It h as no ef fect in Rewind mode.
Configuration S tandard Control Panel Paramete rs 94 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 ZPL only Set Reprint Mode When reprint mod e is enabled, y o u can reprint the last label printed either by issuing the ~PR ZPL command or by pres sing MINUS (-) on the control panel.
95 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Select Format Convert Selects the bitm ap scaling factor . The fi rst number is the original dots per inch (dpi) value; the second, the dp i to which you would li ke to scale.
Configuration S tandard Control Panel Paramete rs 96 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Real-T ime Clock (R TC) Date This parameter allows you to set t he date followi ng the conven tion select ed in IDLE DISPLAY . T o change the value shown: 1.
97 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select the Displ ay Language This parameter changes the lang uage displayed on the LCD. Each language selection is displayed in the lang uage itself.
Configuration Additional Co ntrol Panel Para meters 98 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Additional Control Panel Parameters Additional paramete rs appear in the following situations. • When a Radi o Frequency Identi fication (RFID ) reader is inst alled.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 5 Routine Maintenance This section provid es routine cl eaning and maintenance p rocedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Co mponents 100 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Replacing Printer Component s Ordering Replacement Part s For optimal print ing quality .
101 Routine Maintena nce Cleaning Schedule and Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on the fo llowing pag es. Ta b l e 1 3 shows the recommended cleaning schedule.
Routine Maintenance Cleaning Procedures 102 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Clean the Printhead and Platen Roller Y ou can minimize printhead wear and main tain print quality with regular preven tive measures.
103 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T o clean the printhead and platen rol ler , complete these steps: 1.
Routine Maintenance Cleaning Procedures 104 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. While manually rotating th e platen roller , clean it thoroug h ly with the swab. Allow the solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly .
105 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Clean the Media Compartment and Sensors T o clean the media comp artment and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths.
Routine Maintenance Cleaning Procedures 106 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Clean the Cutter Module If the cutter is no t cutting the labels clean ly or if it jams wit h labels, clean the cutter . T o clean the cutter module, complete thes e steps: 1.
107 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. See Figure 17 . Using the swab from the Preve ntive Maintenan ce Kit (part number 4 7362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ).
Routine Maintenance Routine Maintenance for the Rewind Option 108 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Routine Maintenance for the Rewind Option When you use t he Rewind option, you wi ll periodically need to remo ve printed labels or used liner from th e rewind spindle.
109 Routine Maintena nce Routine Maintenance for the Rewind Op tion 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Slide the rewind media guide all the way out, an d then fold it down. 5. Slide the core with the li ner from the take-up spindle.
Routine Maintenance Routine Maintenance for the Rewind Option 110 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Media Alignment for Rewind Option The instructions below appl y on ly if the printer has a Rewi n d option.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 6 Troubleshooting This section provides information about errors that you mig ht need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . .
T roubleshooting T roub leshooting Checkl ists 112 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist: Are nonconti nuous labels being treat ed as continuo us labels? If yes, see Calib rate Media and Ribbon Sensor S ensitivity on page 85 .
113 T roublesh ooting LCD Error Messages 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 4 for LCD errors, the possible causes, and the recommended solut ions.
T roubleshooting LCD Error Messages 114 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The RIBBON light is on; the ERROR light flashes. The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is not required with di rect thermal media.
115 T roublesh ooting LCD Error Messages 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enough to cause severe burns.
T roubleshooting LCD Error Messages 116 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The printer stops. The printer is defragmenting memory . Caution • Do NOT turn of f the printer power during defragmenting . Doing so can damage the printer.
117 T roublesh ooting Print Quality Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print Quality Problems Ta b l e 1 5 identifies problems with print qua lity , the possible causes , and the recommended solutions.
T roubleshooting Print Quality Problems 118 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctly . See Load Ribbon on page 58 . Incorrect burn temperature.
119 T roublesh ooting Print Quality Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 V ertical drift in top-of-form position The printer is ou t of calibratio n. Calibrate th e printer. See Cal ibrate Media and Ribbon Senso r Sensitivity on page 85 .
T roubleshooting Calibration Problems 120 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Calibration Problems Ta b l e 1 6 identifies problems with calib ra tio n, the possible causes, and the recommended solutions. T able 16 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on labels.
121 T roublesh ooting Communicat ions Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Communications Problems Ta b l e 1 7 identifies problems with communications , the possible causes, and the recommended solutions.
T roubleshooting Ribbon Problems 122 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon Problems Ta b l e 1 8 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s.
123 T roublesh ooting RFID Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 RFID Problems Ta b l e 1 9 identifies problems tha t may occur with RFID printers, the possib le causes, and t he recommended solution s. F or more information ab out RFID, refer to the RFID Pr ogramming Guide .
T roubleshooting RFID Problems 124 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The RFID-ena bled printer voids eve ry label. (Continued fr om pr evious page.) Y ou are using an incorrect programming position , particularly if the tags being used are within printer specifications.
125 T roublesh ooting RFID Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 The printer stops at the RFID inlay . The printer calibrated the label length only to the RFID inl ay instead of to the interl abel gap.
T roubleshooting Miscellaneous Printer Problems 126 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Miscellaneous Printer Problems Ta b l e 2 0 identifies miscel laneous problems wit h the printer, the possible causes, and the recommended solution s.
127 T roublesh ooting Miscellaneous Printer Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Changes in parameter settings did not take eff ect Parameters are set incorrectly . 1. Set parameters and save permanentl y . 2. T urn the printer off ( O ) and then on ( I ).
T roubleshooting Miscellaneous Printer Problems 128 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The printer locks up while running the Power -On Self T est. Main logic board failur e. C all a service technician. The printer prints VOID on every label that I try t o print.
129 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of the print er.
T roubleshooting Printer Diagnostics 130 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 18 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o f f ( O ) the printer.
131 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 PA U S E S e l f Te s t This self test can be used to prov ide the test labels required when making adjustment s to the printer’ s mechanical assemblies or to d etermine if any prin thead elements a re not working.
T roubleshooting Printer Diagnostics 132 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determi ning the ideal darkness for printi ng bar codes that are within specifications.
133 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. See Figur e 21 and Ta b l e 2 1 . Inspect the te st labels and determine which one has the best print quality for yo ur app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast.
T roubleshooting Printer Diagnostics 134 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 5. Note the relat ive darkness value a n d the print speed printed on the best test la bel. 6. Add or subtract th e relative darkness value from the darkness value specified on th e configuration la bel.
135 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 FEED and P AUSE Self T est Performing this self test temporarily resets the printer conf iguration to th e factory defau lt values. These v alues are active only until po wer is turned off un less you save them permanently in memory .
T roubleshooting Printer Diagnostics 136 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Communications Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the prin ter and the host computer .
137 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Sensor Profile Use the sensor profil e la bel to troubleshoot th e following types of prob lems: • If the media sensor ex periences dif ficulty in determinin g gaps (web) betwee n labels.
T roubleshooting Printer Diagnostics 138 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ ________.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 7 Specifications This section provides the features of and specifications fo r the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General S pecifications 140 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 General Specifications General Specifications ZM40 0/RZ400 ZM600/RZ600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.
141 Specifications Printing S pecificatio n s 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printing S p ecifications Printing Specifications ZM400/RZ400 ZM 600/R Z600 Print resoluti on 203 dots/in. 8 dots/mm 203 dot s/in. 8 dots/mm 300 dots/in .
Specifications Printing S pecifi cations 142 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Programmable constant print speeds 203 dots/i n. • 2.4 in. (61 mm) per second • 3 in. through 10 in . per second in 1-in. increments (76 mm through 254 mm per second i n 25-mm increments) • 2.
143 Specifications Media S pecificat io n s 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Media S p ecifications Media Specifications ZM400/RZ400 ZM600/RZ600 Label length Minimum Non-RFID T ear-o ff 0.5 in. 13 mm 0.5 in. 13 mm Peel-of f 0.
Specifications Ribbon S pecificatio ns 144 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon S p ecifications Ribbon can be woun d wi th th e coated side on the inside or outsid e. The ri bbon used must match the Thermal T ransfer option installed.
145 Specifications Printer Options 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printer Options Option ZM400 ZM600 RZ400 RZ600 C u t t e r XXXX P e e l - o f f XXXX Liner take-up X Not av.
Specifications Printer Options 146 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ ______________.
1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Index A adhesive test for ribbon coating, 36 adjustments left position, 93 media alignment for rewind, 11 0 print darkness, 73 printhead p res.
Index 148 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 control panel buttons described, 20 enter and use Setup mode, 68 exit Setup mod e, 69 LCD error messages, 113 lights described, 21 l.
149 Index 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 internatio nal safety or ganization marks, 33 INVALID HEA D message, 113 L label length maximum setting, 78 label top printer cannot.
Index 150 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 passwords default, 70 disable, 70 enterin g , 70 setting passwor d level, 96 P AU SE button description, 20 FEED and P AUSE self tes.
151 Index 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 restore factory defaul t settings, 69 network settings , 6 9 Rewind mode adjust media al ignment, 110 liner remov al, 108 loading me.
Index 152 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 thermal transf er mode media scratch test, 3 6 setting, 77 THERMISTOR FAU LT message cycling with other messa ges, 114 displayed alo.
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Zebra T echnologies Corporation Zebra Technolo gies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnol.
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