Gebruiksaanwijzing /service van het product A798 van de fabrikant Cognitive TPG
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U ser Guide Made under one or more of the following U .S. patents: 4886381, 5579043, 5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090, 5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483, 6404452, 6486902, 6504331, 5749277, 6722754, 6739773, 6784909.
Feder al Communications C ommission (FCC) Radio Fr equency Inter ference Warning S tatement Changes or modications to this unit not expressly appr oved by the party responsible for complianc e could void the user’ s authority to operate the equipmen t.
Contents 3 12/08 A798-UG00001 Rev . C A798 Thermal Receipt Print er: User Guide C onten ts Cont ents ............................................................................................... 3 Chapter 1: About this Guide ........................
Contents 4 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 4: Using the P rinter ............................................................... 19 Conguring the print er ................................................
Chapter 1: About this Guide 5 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Chapter 1: A bout this Guide How t o use this guide The guide is designed to help you nd the information you need quickly and easily , whether you are installing, servicing, or making adjustments to a TPG printer .
Chapter 2: About the Print er 6 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 2: A bout the Printer Description of printer The A798 thermal receipt printer is easy to install, use, and maintain. Utilizing TPG’ s Clam shell design, simply snap open the receipt cover and drop the paper roll in place.
Chapter 2: About the Print er 7 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Print er contr ols Congur ation switch (DIP switch 1) The conguration switch allows you to change the conguration settings of the printer . Paper feed butt on During normal use, the paper feed button advances the paper .
Chapter 2: About the Print er 8 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 A vailable printer c ongurations There are several congurations of the printer , depending on the combination of desired options. Printer c ongura tion identication See the sample below to determine the printer conguration.
Chapter 2: About the Print er 9 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Standard F eatures Interfaces Inter faces vary according to specic congur ation: USB/RS232 ,.
Chapter 3: Setting up the Printer 10 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 3: Setting up the Prin ter Unpack the printer Check the packing list Save the packing materials in case you need to repack the printer for shipping or storage.
Chapter 3: Setting up the Printer 11 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Load or change the rec eipt paper Caution: Y ou must use qualied paper rolls with TPG printers. The list of qualied paper is in Chapter 5.
Chapter 3: Setting up the Printer 12 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Changing the paper path width The A798 can be adjusted to print on paper rolls with widths of 58 or 60 mm. T o perform this adjustment, please refer to the A798 Service Guide.
Chapter 3: Setting up the Printer 13 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Mounting the printer on a v ertic al sur face (using optional kit TPG-K260) 1 Select a location that allows adequate support for the printer and is within easy cable length of the host.
Chapter 3: Setting up the Printer 14 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 C onnec t the cables Cable connections are made at the back of the printer . Caution: Connect the cables to the printer befor e applying power . The host computer should always be turned off befor e connecting communication cables.
Chapter 3: Setting up the Printer 15 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide T o install the c ommunication cable: 1 Make sure the host computer is off. 2 Open the connector cover at the rear of the printer . 3 Attach the communication cable to the communication connector , shown in the center in the illustration.
Chapter 3: Setting up the Printer 16 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 USB cable Unlike the other connections, the USB cable may be attached and detached while the system is operating. Using the USB connector with the printer requires that you install the TPG USB driver appropriate for your system.
Chapter 3: Setting up the Printer 17 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide P ower supply cable T o avoid damaging the printer , connect the power supply last. 1 Plug the power cable into the power connector located in the center of the illustration.
Chapter 3: Setting up the Printer 18 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 T est the printer If the printer is functioning normally , it will beep once. If it responds differently , look in Chapter 4: Using the Printer , “T roubleshooting the printer” (page 25) or contact TPG for technical support.
Chapter 4: Using the P rinter 19 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Chapter 4: U sing the Printer C onguring the printer The conguration menu allows the user to set general printer parameters. The test prints the diagnostics form, which details settings for all functions.
Chapter 4: Using the P rinter 20 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 T o ent er the congura tion mode: 1 T urn power off to printer 2 Open connector cover (1). 3 Set DIP switch 1 to the ON position (down) (2). DIP switch 2 should be in the OFF position (up).
Chapter 4: Using the P rinter 21 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Print test and C onguration menu samples. Samples will vary depending on the printer model. (Shown appro ximately 60% of size) Short clicks are used in the main menu selections.
Chapter 4: Using the P rinter 22 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Monochrome paper print density This function makes it possible to adjust the energy level of the printhead to darken the printout or adjust for paper variations.
Chapter 4: Using the P rinter 23 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide When to change the r eceipt paper Change the paper when it is near the end of the roll or out. When the paper is low , you will want to monitor usage to avoid running out part way through a transaction.
Chapter 4: Using the P rinter 24 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Pr even ting ov erheating of the prin thead There are restrictions on the duty cycle because of the heat generated by the thermal printhead when printing solid blocks (regardless of the length of the block in relation to the print line).
Chapter 4: Using the P rinter 25 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide T r oubleshooting the printer The printer is simple and generally trouble-free, however unexpected conditions may arise. Use the charts below to diagnose and solve these printer conditions.
Chapter 4: Using the P rinter 26 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Printing issues Condition Possible C auses What to Do Wher e to Go Colored stripe on Paper is lo w.
Chapter 4: Using the P rinter 27 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Printer does not function Condition Possible C auses What to Do Where t o Go Printer does not fun.
Chapter 5: P aper and Supplies 28 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 5: P aper and Supplies Ordering from TPG Printer parts, accessories, and small quantities of paper can be ordered directly from TPG.
Chapter 5: P aper and Supplies 29 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Qualied Paper Grades Contact the converter of your choice to order paper . TPG recommends the following paper grades produced by their respective manufacturers.
Chapter 5: P aper and Supplies 30 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Ordering miscellaneous supplies Cash dr awers Order cash drawers from the following suppliers: Cash Dra wers Number NCR 7052-K657 TM M-S Cash Drawer C orp.
A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08.
Een belangrijk punt na aankoop van elk apparaat Cognitive TPG A798 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Cognitive TPG A798 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Cognitive TPG A798 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Cognitive TPG A798 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Cognitive TPG A798 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Cognitive TPG A798 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Cognitive TPG A798 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Cognitive TPG A798 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
