Gebruiksaanwijzing /service van het product 2700 van de fabrikant Compaq
Ga naar pagina of 136
b Mobi le Internet PC User’ s Guide Presario 2700 Series Document P ar t Number : 243871-001 September 2001.
© 2001 Compaq Computer Corporation Compaqand the Compaq logo are trademarks of Compaq Information T echnologies Group, L.P . Microsoft, MS-DOS, and W indows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respectiv e companies.
Mobile Internet PC User ’ s Guide v Presario 2700 Ser ies Cont ent s 1 Introduction Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . 1–2 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Viewing or Printing a Guide on the CD .
vi Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Contents 3 Using Your Notebook Power On! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Plugging and Unplugging AC Power . . . . . . . . . . . . 3–3 Turning Your Notebook On and Off .
Contents Mobile Internet PC User ’ s Guide vii Presario 2700 Ser ies Using the FutureBay II/Modular Bay . . . . . . . . . . . . 5–5 Audio CDs and DVD Video Discs. . . . . . . . . . . . . . . . . . 5–7 Playing Audio CDs . . . . . . . . . . . . . .
viii Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Contents 8 Solutions Basic Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Compaq Help and Support .
Mobile Internet PC User ’ s Guide 1–1 Presario 2700 Ser ies 1 Introduction Congratulations! As the o wner of a new Compaq Notebook computer , you hav e joined the worldwide community of mobile computer users.
1–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Introduction Where Can I Find Inf or mation? All the information you’ll need to use the basic features of your ne w Notebook is av ailable in the documents included with your Notebook.
Introduction Mobile Internet PC User ’ s Guide 1–3 Presario 2700 Ser ies ■ The Internet ■ Notebook maintenance ■ Solutions for computer problems ■ Compaq service and support tools S Did you kno w ... The Mobile Internet PC User’ s Guide and the Safety and Comfort Guide ar e also available on the Compaq W eb Site.
1–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Introduction documents on the Documentation Suite CD. Y ou will also use Acrobat Reader to vie w and print some documents av ailable on the Internet.
Introduction Mobile Internet PC User ’ s Guide 1–5 Presario 2700 Ser ies S y mbols and Graphics Sy m b o l s The follo wing words and symbols hav e special meaning in this guide and in the electro.
1–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Introduction Saf ety Å W ARNING: T o reduce the risk of electr ic shock and damage to the equipment, read the Saf ety and Comfor t Guide. S Did you kno w ... T o pr otect your equipment fr om power sur ges, plug all power cor ds into a high-quality sur ge pr otector .
Introduction Mobile Internet PC User ’ s Guide 1–7 Presario 2700 Ser ies Protecting Y our Notebook During an Elec trical Storm During an electrical storm, you should take the follo wing precautions to protect your Notebook from damage. Y ou should immediately disconnect your Notebook from the po wer source.
Mobile Internet PC User ’ s Guide 2–1 Presario 2700 Ser ies 2 Y our Notebook at a Glance Before you begin using your ne w Notebook computer , you’ll want to look at some of the basic components.
2–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Y our Notebook at a Glance Front of Y our Notebook Open your Notebook and take a look at these components. ☞ See also “T urning Y our Notebook On and Off” in Chapter 3 of this guide to learn mor e about how to start and shut down your Notebook.
Y our Notebook at a Glance Mobile Internet PC User ’ s Guide 2–3 Presario 2700 Ser ies Lower Fr ont Panel ☞ See also “Using K eyboar d and P ointing Device” in Chapter 3 of this guide for mor e information on using the T ouchP ad.
2–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Y our Notebook at a Glance Easy Access Butt ons and Lights ☞ See also “Repr ogr amming the Easy Access Buttons” in Chapter 3 of this guide to learn how to pr ogr am the Easy Access buttons to suit your needs.
Y our Notebook at a Glance Mobile Internet PC User ’ s Guide 2–5 Presario 2700 Ser ies J Tip K e y combinations, such as the example Fn+F1 used in these solutions, mean that you should pr ess and hold down the Fn key , pr ess the F1 ke y , and then r elease both ke ys simultaneously .
2–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Y our Notebook at a Glance Function K ey Combinations The follo wing (FN+function) keys ha ve already been assigned.
Y our Notebook at a Glance Mobile Internet PC User ’ s Guide 2–7 Presario 2700 Ser ies Lef t and Right P anels T ake a look at the left and right sides of your Notebook. The PC card slot and the remov able floppy dri ve are located on the left side panel.
2–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Y our Notebook at a Glance Components on Right Side S Did y ou know ... Y our Notebook is equipped with a featur e called Futur eBay II (Modular Bay).
Y our Notebook at a Glance Mobile Internet PC User ’ s Guide 2–9 Presario 2700 Ser ies Back Panel T ake a look at the back of your Notebook. This is where you connect external hardwa re such as a printer or external monitor .
2–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Y our Notebook at a Glance Underside The memory compartment, main battery , battery release switch, FutureBay II/Modular Bay quick release handle and the pop-up feet are located on the underside of your Notebook.
Mobile Internet PC User ’ s Guide 3–1 Presario 2700 Ser ies 3 Using Y our Notebook Y our Notebook computer is designed for easy setup, use, and upgrading.
3–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Powe r On ! This section helps you get your Notebook set up and running.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–3 Presario 2700 Ser ies Plugging and Unplugging AC P ower Do’ s ■ Ensure that you can reach the electrical outlet easily . ■ Unplug the A C adapter from the electrical outlet when you want to disconnect A C po wer from your Notebook.
3–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Why Use A C Power When I’ve Got a Battery? When you’ re not on the go, you’ll w ant to use your Notebook’ s A C adapter as your power source. This ensures that the battery is always char ged.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–5 Presario 2700 Ser ies Pow er Button Func tionality When your Notebook is on, pressing the Pow er ª button places your Notebook in Hibernation mode. S Did y ou know ... Hibernation is a state of no power consumption.
3–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Using Battery Power Å W ARNING: Y our Notebook contains a lithium-ion battery pack.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–7 Presario 2700 Ser ies 3. Insert the battery , front-edge first, into the ke yed battery compartment.
3–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Charging the Battery ☞ See also “Battery Car e” in Chapter 6 of this guide. T o charge the battery , insert the battery in the battery compartment and connect your Notebook to A C po wer .
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–9 Presario 2700 Ser ies Using K eyboard and Pointing Device In this section you’ll learn ho w to select, click, and double-click with the.
3–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Right-Click The Right T ouchPad b utton works as the context menu or special drag button. Mo ve the pointer o ver the item and press the Right T ouchPad b utton to get context-sensiti ve options.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–11 Presario 2700 Ser ies 2. Double-click the Mouse icon z to open the Mouse Properties dialog box. 3. Click the To u c h tab . 4. Select T ap to Click to turn on the tapping feature. 5. Click OK to accept the changes and close the dialog box.
3–12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Edge Mot ion Edge Motion allo ws you to continue to scroll when your finger reaches the edge of the T ouchPad. When this feature is turned on, the windo w continues to scroll until you lift your finger .
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–13 Presario 2700 Ser ies Easy Access Buttons The Easy Access buttons, located abo ve your Notebook’ s ke yboard, automatically connect you to the Internet. These buttons gi ve you one-touch access to Internet acti vities or to software applications.
3–14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Stor age Dr ives Y our Notebook stores your files and programs in the storage dri ves.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–15 Presario 2700 Ser ies Secur ity T o protect your files and programs, your Notebook pro vides se veral security features.
3–16 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using Y our Notebook Setting the Passw ord T o set the po wer-on password, complete the follo wing steps: 1. Press the Pow e r ª button to turn on your Notebook. 2. After the Compaq logo is displayed, a cursor is sho wn in the upper right corner of the screen for a fe w seconds.
Using Y our Notebook Mobile Internet PC User ’ s Guide 3–17 Presario 2700 Ser ies Removing the P assword T o remov e a power -on password, complete the follo wing steps: 1. Press the Pow e r ª button to turn on your Notebook. 2. Access F10 Setup as described in ‘Setting the Passwo rd’, type your current password, and press the Enter key .
Mobile Internet PC User ’ s Guide 4–1 Presario 2700 Ser ies 4 Com mo n T a sks No w that your Notebook computer is set up and running, you may want to e xplore and learn about some of the common tasks performed by your Notebook.
4–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks S- Video Connection W ith an S-V ideo connection, you can play games on a bigger screen or watch D VD movies on TV instead of on a Notebook display .
Common T asks Mobile Internet PC User ’ s Guide 4–3 Presario 2700 Ser ies Connecting and Enabling S- Video S Did you kno w ... Y our TV may not have an S-V ideo connector .
4–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks 7. Click the top left corner of the TV button to enable S-V ideo. S-V ideo is enabled if the button next to Primary is blue. 8. Click A pply to accept the changes and then click OK to exit both dialog boxes.
Common T asks Mobile Internet PC User ’ s Guide 4–5 Presario 2700 Ser ies Sof tware and Hardw are Discov er how easy it is to add and remov e software, attach new hardware de vices, or reinstall deleted hardware dri vers.
4–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks 5. Click the CD or Floppy b utton. 6. Insert the CD or floppy disk into the proper dri ve when prompted by W indo ws, and click the Next button. W indo ws finds the CD or floppy disk and be gins the installation process.
Common T asks Mobile Internet PC User ’ s Guide 4–7 Presario 2700 Ser ies Upgr ading your Notebook’ s Memory S Did you kno w ... Memory is a volatile media also known as RAM (Random Access Memory). Y our Notebook uses memory as a scratc h pad for all of its internal pr ocesses.
4–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks 3. T urn your Notebook bottom side up. 4. Remov e the retaining screw 1 from the memory compartment cov er and lift the cov er 2 .
Common T asks Mobile Internet PC User ’ s Guide 4–9 Presario 2700 Ser ies 5. Determine the location of the memory modules. * Depending on the model of your Notebook, one or both memory banks may be populated with memory .
4–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks 6. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle. 7. Grasp the edges of the memory module and remov e it from its socket.
Common T asks Mobile Internet PC User ’ s Guide 4–11 Presario 2700 Ser ies S Did you kno w ... The memory module socket and memory module ar e ke yed. When inserting the memory module into its sock et, ensur e that the module is correctly aligned with the sock et.
4–12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks Modem The physical connection of a computer to the Internet is typically through a telephone line. Y our computer contains hardware called a modem that sends and receiv es information ov er a standard telephone line.
Common T asks Mobile Internet PC User ’ s Guide 4–13 Presario 2700 Ser ies Å W ARNING: T o reduce the risk of electr ical shock, fire , or damage to the equipment, do not plug a telephone cable into the RJ-45 jac k. 3. For international use, plug the modem cable into the country-specific modem adapter , as shown in the follo wing figure.
4–14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Common T asks Connecting a Network Cable A network cable has an 8-pin RJ-45 connector at each end: 1. Plug the network cable into the RJ-45 port on the computer . 2. Plug the other end of the cable into a network jack.
Mobile Internet PC User ’ s Guide 5–1 Presario 2700 Ser ies 5 Using the CD or DVD Drive Who would e ver ha ve thought that your home entertainment center could fit in your lap or on a desktop? Y our Notebook computer allo ws you to listen to your fa vorite music and (on selected models) watch your fa vorite mo vies almost anywhere you go.
5–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive CD or DVD Drive In this section, you will learn ho w to insert and remove CDs and D VDs.
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–3 Presario 2700 Ser ies Ä CA UTION: Before closing the disc tr ay , ensure that the disc snaps onto the spindle in the center of the tra y . Y ou can damage the disc and your Notebook if the disc is not seated properly .
5–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive Manually Ejec ting a Disc S Did you kno w ... If your Notebook power is off, you will not be able to eject a disc fr om the CD or D VD drive. T o r emove a disc without powering up your Notebook, you must eject the disc fr om the drive manually .
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–5 Presario 2700 Ser ies FutureBay II/ Modular Bay Y our ne w Notebook provides you with the ability to interchange dri ves (CD, D VD, CD-R W , D VD/CD-R W , or diskette driv e), spare batteries, or a weight sav er using a swapping design called FutureBay II (or Modular Bay).
5–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive 3. Remov e the FutureBay II device and insert the ne xt FutureBay II de vice. Y our Notebook will automatically detect that its FutureBay II de vices have been sw apped.
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–7 Presario 2700 Ser ies Audio CDs and DVD Video Discs In this section you’ll learn ho w to play audio and video discs with your Notebook. This section cov ers: ■ Playing Audio CDs ■ Playing Non-D VD V ideo Discs Playing Audio CDs S Did you kno w .
5–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive Playing Non-D VD Video Discs T o play a video disc, insert the disc into the CD or D VD dri ve. After a few seconds, the disc automatically starts playing. If disc play does not start automatically , complete the follo wing steps: 1.
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–9 Presario 2700 Ser ies DV D s In this section you’ll learn ho w to play D VD discs with your Notebook.
5–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive On-Screen C ontrols The on-screen controls allo w you to quickly and easily access the features of the WinD VD Player .
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–11 Presario 2700 Ser ies Most D VD discs hav e a “region” setting that limits the playback of the disc to specific geographical regions. The re gion code on the D VD dri ve must match the region code on the D VD disc.
5–12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive S Did you kno w ... Y ou can only chang e the r e gion code for the D VD drive five times. The f ifth setting chang e you make becomes the permanent r e gion on the player .
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–13 Presario 2700 Ser ies CD-R W Basic s If your Notebook has a CD-R W dri ve and the Easy CD Creator Kit, you can create your o wn audio and data CDs.
5–14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive Did you kno w ... Y ou must close all other W indows pr ograms befor e installing CD-RW softwar e. T o install CD-R W Software, complete the following steps: 1.
Using the CD or D VD Dr ive Mobile Internet PC User ’ s Guide 5–15 Presario 2700 Ser ies Using CD-RW Sof tw are CDs are created using the Easy CD Creator Kit (av ailable on select models).
5–16 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Using the CD or D VD Dr ive Preven ting Buff er Underr un Errors S Did you kno w ... In extr eme cases, some err ors may r ender your disc unusable. If this occur s, it may be necessary to start over with a new disc and then pr operly dispose of the old disc.
Mobile Internet PC User ’ s Guide 6–1 Presario 2700 Ser ies 6 Caring f or Y our Battery When you’ re on the go, A C wall outlets are not al ways av ailable and sometimes you’ll want to use battery po wer .
6–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y Battery Care Using the Battery When A C wall outlets are not a vailable or con v enient, the battery becomes the “lifeline” of your Notebook.
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–3 Presario 2700 Ser ies Checking Battery Power T o determine the amount of remaining battery po wer , double-click the Battery Status or P ower Meter icon located on the right side of the W indo ws taskbar .
6–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y Storing the Battery Y our Notebook uses a Li-Ion (lithium-ion) battery . If you will not be using your Notebook for an extended period of time (2 weeks), you must take precautions to ensure that your battery is stored correctly .
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–5 Presario 2700 Ser ies Recy cling the Battery In North America, dispose of lithium-ion (Li-Ion) batteries by taking adv antage of the Compaq battery recycling program.
6–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y Battery Cali bration All batteries lose their charge if the y have not been used for a long period of time.
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–7 Presario 2700 Ser ies ✎ Note Steps 5 thr ough 8 pr event your Notebook fr om entering Sleep mode. These steps also allow the battery to dr ain faster . 5. Use the W indows Start menu to open the Contr ol Panel.
6–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y 8. From the Running on batteries column: a. In the T urn off monitor drop-down list, select Never . b . In the T urn off hard disks drop-do wn list, select Never .
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–9 Presario 2700 Ser ies ■ Select a screen sav er that does not generate a lot of graphics or motion. ■ Reduce audio volume or use headphones. ■ Exit modem programs when you are not using them.
6–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y Powe r Ma na gem en t S Did you kno w ... Notebooks have power-saving featur es that pr otect your data and conserve battery and monitor life.
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–11 Presario 2700 Ser ies S Did you kno w ... Returning to information saved in Hibernation takes longer than r eturning to information saved in Sleep but is faster than r eturning to your information manually after r estarting your Notebook.
6–12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y * This featur e is not available on all operating system platforms.
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–13 Presario 2700 Ser ies Fixing a Low-Battery C ondition J Tip If you will not be using your Notebook for an extended period of time, Compaq r ecommends that you unplug the electrical cor d fr om the outlet and r emove the battery while your Notebook is not in use.
6–14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Caring for Y our Batter y Connect the AC Adapter This solution allo ws you to continue working without being interrupted and simultaneously charges the drained battery . Y ou don’t ha ve to turn of f your Notebook before connecting the A C adapter .
Caring for Y our Batter y Mobile Internet PC User ’ s Guide 6–15 Presario 2700 Ser ies Suspend Y our Work If you cannot plug in the A C adapter and you do not hav e a charged replacement battery , start Hibernation by pressing the Pow e r ª button.
Mobile Internet PC User ’ s Guide 7–1 Presario 2700 Ser ies 7 Prev entive Maintenance Maintaining your Notebook by k eeping it clean and keeping the vents free from dust promotes longe vity and higher performance. If Notebook components are not cleaned periodically , the probability of system failure increases.
7–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Pre ventiv e Maintenance External Care of Y our Notebook This section cov ers: ■ Cleaning the Exterior of your Notebook ■ Cleaning .
Pre ventiv e Maintenance Mobile Internet PC User ’ s Guide 7–3 Presario 2700 Ser ies blo w air in and around the keys. Cleaning the ke yboard prev ents ke ys from sticking and jamming.
7–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Pre ventiv e Maintenance Cleaning the Display Screen The surface of your display screen may look fuzzy or smudged.
Pre ventiv e Maintenance Mobile Internet PC User ’ s Guide 7–5 Presario 2700 Ser ies Cleaning the External Mouse Å W ARNING: Alwa ys disconnect the pow er from your Notebook and disconnect any other peripherals bef ore attempting to clean your Notebook or any of its components .
7–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Pre ventiv e Maintenance Caring for Y our Notebook S Did y ou know ... Y our Notebook computer is cooled by air that is drawn in thr ough the vents on the chassis and blown out thr ough the exhaust fan.
Pre ventiv e Maintenance Mobile Internet PC User ’ s Guide 7–7 Presario 2700 Ser ies ■ K eep your Notebook away from extreme temperatures (for example, in park ed cars, near heaters, or near open windows). Extreme temperatures can damage your Notebook or cause it to perform poorly .
Mobile Internet PC User ’ s Guide 8–1 Presario 2700 Ser ies 8 Solutions Y ou turn on your Notebook and it won’ t start. Y ou try to print and nothing happens. Y ou get an error message that pre vents you from getting your work done—and there’ s no one around who kno ws what to do.
8–2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Basic Solutions Before you consult our extensi ve list of common solutions, try these helpful hints. If you still need help, this section tells you ho w to quickly find the solution.
Solutions Mobile Internet PC User ’ s Guide 8–3 Presario 2700 Ser ies Compaq Help and Support Y our Notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from M.
8–4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Using Online Help and Support for Additional Assistance If you are unable to resolve the problem on your Notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is av ailable online.
Solutions Mobile Internet PC User ’ s Guide 8–5 Presario 2700 Ser ies If you require warranty support or technical assistance, you can open a service request online by clicking Open an online service ev ent with a Compaq Support Specialist.
8–6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Finding Solutions Quickly T o help you find a solution quickly , see the “Solution T ables” section. The information in the tables is di vided into three columns: 1. Symptom — Describes the symptom or warning that indicates a problem.
Solutions Mobile Internet PC User ’ s Guide 8–7 Presario 2700 Ser ies Solution T ables In this section you will find information on: ■ Audio and V ideo ■ Battery and Po wer ■ Mass-Storage ■ Games and Internet ■ K eyboard and T ouchPad ■ Memory and PC Cards Audio and Video Audio Symptom Prob lem Solution No sound.
8–8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Sound is distor ted. V olume is set too high. Click the Vo l u m e • icon on the taskbar , then click the Vo l u m e slider and drag it down, or press the V olume Down button.
Solutions Mobile Internet PC User ’ s Guide 8–9 Presario 2700 Ser ies Video or Display Symptom Prob lem Solution Screen is blank. Y our Notebook is in Sleep mode. This is identified when the Pow e r ª light is flashing. Press any k ey . The e xter nal monitor displa y is selected.
8–10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Characters are garbled or the displa y flashes when your Notebook is connected to an e xter nal monitor . The e xter nal monitor ’ s resolution is set too high f or your Notebook.
Solutions Mobile Internet PC User ’ s Guide 8–11 Presario 2700 Ser ies Battery and Power Battery Symptom Prob lem Solution Batter y gauge is not accurate. Batter y needs calibrating. See “ Calibrating the Battery ” in this guide fo r d e ta i l s .
8–12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Mass-Stor age S Did you kno w ... Mass-Storag e media include CDs, CD-RWs, D VDs, D VD/CD-RWs, floppies, and the har d disk. CD or D VD Drive Symptom Prob lem Solution CD/D VD drive cannot read a disc or takes too long to star t.
Solutions Mobile Internet PC User ’ s Guide 8–13 Presario 2700 Ser ies Floppy Drive Symptom Prob lem Solution Flopp y dr ive is continually activ e. The flopp y disk is improperly inser ted. Remov e the floppy diskette and reinsert it as f ollows: 1.
8–14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Games and Internet Games Symptom Prob lem Solution Game frequently stops responding or locks up .
Solutions Mobile Internet PC User ’ s Guide 8–15 Presario 2700 Ser ies If no dial tone is f ound, another telephone handset on the same line is not on the receiver .
8–16 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions K eyboard and T ouchPad Ke yboard and T ouchP ad Symptom Prob lem Solution K eyboard commands or ke ystrokes are not recognized b y your Notebook. Program in use has stopped responding to commands.
Solutions Mobile Internet PC User ’ s Guide 8–17 Presario 2700 Ser ies Cursor does not respond to T ouchpad Program in use has stopped responding to commands. Use the ke yboard or mouse to shut down the Windows Operating System. If your Notebook does not shut down, press and hold down the Pow e r ª button until your Notebook turns off .
8–18 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Solutions Memory and PC Cards Memory Symptom Prob lem Solution Insufficient memor y message is displa yed. All av ailable memory is used by open programs and memor y is needed f or the desired task.
Mobile Internet PC User ’ s Guide 1 Presario 2700 Ser ies Glossary This Glossary defines commonly used terms to help ne w users understand computer concepts. Some of these terms are used in this guide. 1394 port A type of connector for plugging in peripherals, such as digital camcorders, with extremely f ast data-transfer rates.
2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y boot T o start or restart the computer . During the startup process, information necessary for the computer to operate is loaded into memory . See also main memory. bro wser Software that searches for , displays, and downloads text, graphics, sound, and video from the Internet.
Glossar y Mobile Internet PC User ’ s Guide 3 Presario 2700 Ser ies CD Compact Disc. Media used in a CD-R OM driv e. The disc is a circular piece of plastic that stores digital data on one side, using laser technology . CD-ROM A compact disc with read-only data.
4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y dedicated line A telephone line that is always connected to the modem (inside the computer) to provide constant access to the Internet. A separate telephone line is used for phone calls.
Glossar y Mobile Internet PC User ’ s Guide 5 Presario 2700 Ser ies floppy Lo w-capacity , remov able storage media made of flexible plastic f ilm encased in a hard plastic shell. Since the plastic film is fle xible, the 3.5-inch diskette is sometimes referred to as a floppy diskette.
6 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y E encrypt T o translate data into a secret code. Y ou must hav e access to a secret ke y or password to read an encrypted file. See also secur e W eb site. Ethernet The most widely installed local area network technology .
Glossar y Mobile Internet PC User ’ s Guide 7 Presario 2700 Ser ies G game port A connector on the back of the computer for plugging in a joystick. See also joystick. GIF Pronounced “gif f. ” A f ile format for graphics displayed on the Internet.
8 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y HTML The standard language for documents designed for vie wing on the Internet with a bro wser . T ags embedded in the documents mark the location of other electronic files—including text, graphics, audio, and video files.
Glossar y Mobile Internet PC User ’ s Guide 9 Presario 2700 Ser ies Internet keyboar d A ke yboard that resembles a type writer keyboard, b ut is equipped with special buttons programmed to connect to the Internet. Internet phone A video telephone that allo ws you to make long-distance calls o ver the Internet.
10 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y M main memory Physical memory chips (RAM) inside the computer . Ev ery program you launch and e very file you open must be copied from a storage disk, disc, or floppy into main memory .
Glossar y Mobile Internet PC User ’ s Guide 11 Presario 2700 Ser ies MIDI Pronounced “middy . ” Musical Instrument Digital Interface. An interface that allo ws the computer to record sounds created by a synthesizer and then manipulate the data to produce ne w sounds, such as changing the ke y of a composition.
12 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y MP3 The file e xtension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality .
Glossar y Mobile Internet PC User ’ s Guide 13 Presario 2700 Ser ies news server A server that recei ves the Usenet ne ws feed (all the indi vidual messages collected from 100,000 ne ws servers around the w orld). Y ou access the ne ws server through your Internet Service Provider .
14 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y P parallel port A connector on the back of the computer for plugging in a parallel cable attached to a parallel de vice, such as a printer . Data is transferred, one byte at a time, through eight data wires (one for each bit in the byte).
Glossar y Mobile Internet PC User ’ s Guide 15 Presario 2700 Ser ies pop-up menu A list of options that pops up when you right-click an icon on the desktop or taskbar , the v acant part of the desktop, a selection in a document, or a file in W indows Explorer .
16 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y R RAM Random Access Memory . The main memory of the computer . It holds a copy of the operating system, any programs that are running on the computer , and any data that is being processed.
Glossar y Mobile Internet PC User ’ s Guide 17 Presario 2700 Ser ies scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrolling through long documents or W eb pages. searc h engine A program, accessed on the Internet, that allo ws you to search large databases for information, using ke ywords or phrases.
18 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y shortcut menu A menu that pops up when you right-click an icon on the W indows desktop or taskbar , the v acant part of the desktop, a selection in a document, or a file in W indows Explorer .
Glossar y Mobile Internet PC User ’ s Guide 19 Presario 2700 Ser ies T taskbar See W indows taskbar. U upload T o send information to another computer on the Internet. UPS Uninterruptible Po wer Supply . A device that pro vides a short-term backup po wer supply , as well as surge protection.
20 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y V V .90 standar d A standard adopted in 1998 to resolve tw o competing technologies for 56Kbps modems. (If your modem does not conform to the V .90 standard, you can visit the manufacturer’ s W eb site and do wnload a software upgrade.
Glossar y Mobile Internet PC User ’ s Guide 21 Presario 2700 Ser ies Windows desktop The main screen you see when your computer completes startup. The desktop displays icons (small pictures) that re.
22 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Glossar y Z zipped file A file that has been squeezed to a smaller size by compression software, such as W inZip. An archiv e (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than indi vidual files.
Mobile Internet PC User ’ s Guide 1 Presario 2700 Ser ies Index 1394, troubleshooting 8–10 A AC adapter connecting 6–6 connector 2–9 plugging/unplugging 3–3 Audio features digital audio 2–.
2 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Inde x Cleaning procedures display screen 7–4 exterior 7–2 external mouse 7–5 keyboard 7–2 TouchPad 7–4 Compaq Help and Support 8.
Inde x Mobile Internet PC User ’ s Guide 3 Presario 2700 Ser ies software 4–5 Installing memory 4–7 Internet Zone buttons 3–13 K Kensington lock. See Security Keyboard cleaning 7–2 function keys 2–6 Keys, function 2–6 L Left panel components 2–7 Li-Ion battery storage 6–4 lock, Kensington.
4 Mobile Inter net PC User ’ s Guide Presario 2700 Ser ies Inde x function key 2–6 Software, adding and removing 4–5 Solution tables See also Compaq Help and Support audio and video 8–7 batter.
Een belangrijk punt na aankoop van elk apparaat Compaq 2700 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Compaq 2700 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Compaq 2700 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Compaq 2700 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Compaq 2700 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Compaq 2700 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Compaq 2700 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Compaq 2700 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
