Gebruiksaanwijzing /service van het product 5BW474 van de fabrikant Compaq
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Notice © 2000 Compaq Comput er Corporation COMP A Q and the Comp aq logo Registe red in U.S. Patent and T ra demark Off ice. Micros oft and Windo ws ar e tradema rks of Mi croso ft Corpor atio n. All other p roduct names men tioned herein ma y be t rademarks or registere d trad emarks of t heir r espective companies.
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MY P RESAR IO –G ETTING S TA RTED C ONTEN TS - I Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTEN TS - II MY P RES ARIO –G ETTING S TA RTED Chapter 3 Using Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY P RESAR IO –G ETTING S TA RTED C ONTENT S - III Diskette, Hard Drive, CD-ROM, and DVD-ROM Drives . . . . . . . . . . . . . . . . . . . 3-13 The Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTEN TS - IV MY P RES ARIO –G ETTING S TA RTED eMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Setting Up Outlook Express eMail . . . . . . . . . . . . . . .
MY P RESAR IO –G ETTING S TA RTED C ONTENT S - V Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6- 4 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTEN TS - VI MY P RES ARIO –G ETTING S TA RTED.
M Y P RESARIO —G ETTING S TAR TED I NTRODUCT ION 1 -1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter In tr oduc tion Congratul ations! As t he owner of a new Comp aq Internet PC, you have joi ned the worldwide commu nity of Presario co mputer users.
1-2 I NTRODUC TION M Y P RESARIO — G ETTING S TARTE D Using This Guide Usin g This Gui de This guide is designed f or both beginn ers and exper ienced computer us ers.Y ou can read from c over to cover to learn bas ic informati on about your c omputer or sca n the guide fo r informa tion on a spec ific topic .
M Y P RESARIO — G ETTING S TARTED I NTROD UCTION 1-3 Symbols and Graphics Used W arnings and cautions are displa yed to protect you from inju ry , your eq uipment from damage , and your fi les from d ata loss.
1-4 I NTROD UCTION M Y P RESARIO — G ET TING S TARTED Wher e Can I Find Information? Info rmation is av ailable in several forms: pr inted documen ts, electro nic documents on the CD that came with y our computer , and the Co mpaq W eb site.
M Y P RESARIO — G ETTING S TARTED I NTR ODUCT ION 1-5 Safety and Comfort Y our computer is an electr ical device . Tr eat it with care to avo id p erso nal injury and damage to th e equipment .
1-6 I NTROD UCTION M Y P RESARIO — G ET TING S TARTED Using th e My Presa rio-Learn ing More CD Follow thes e procedures to navigate thr ough the My Presari o — Learning Mor e CD: 1. Choose th e topic or manu al you want t o learn more about by clickin g two times.
M Y P RESARIO — G ETTING S TARTED S ETTI NG U P Y OU R C OMPUTE R 2 -1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Setting Up Y our Co m p u t e r Y our C omp uter at a Glanc.
2-2 S ETTIN G U P Y OUR C OM PUTER M Y P RESARIO — G ETTING S TAR TED Your Computer at a Gl ance Before yo u begin, you ’ ll want to be come familiar with the components of your Compaq Pres ario. Some c ompo nent s, su ch as the keyboar d and mouse, h ave color- coded connecto rs that matc h the ports on the back of your compu ter .
M Y P RESARIO — G ETTING S TARTED S ETTIN G U P Y OU R C OMPUT ER 2-3 Setting Up Your Computer If a cabl e is disconnec ted or you move you r computer to another location, t his topic helps yo u to quickly s et up again . It ’ s a g ood idea to pur chas e a sur ge pr otector to pr otect your computer fr om electrical spikes an d powe r sur ges.
2-4 S ET TING U P Y OUR C OMPUTER M Y P RESARIO — G ET TING S TARTE D Registra tion The fir st time you tur n on your computer , you are guided t hrough the regist ration proc ess before accessi ng the W indows desk top.
M Y P RESARIO — G ETTING S TARTED S ETTIN G U P Y OUR C OMP UTER 2-5 Setting up an Internet Service Provider (IS P) Account An ISP give s you access t o the In tern et. J ust as you need an a ccount with a cable c ompany to have cable serv ice , you must also have an I SP account to access the Internet and to use eM ail.
2-6 S ETTI NG U P Y OUR C OMPUTER M Y P RES ARIO — G ETTIN G S TARTE D Setting U p Your Pri nter After set ting up and reg istering your c omputer , you are r eady to set up your printer . Complete the fol lowing steps: 1. Set up you r computer a nd complete th e registrat ion procedure s, described on previous pa ges.
M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Using Y our Co m p u t e r Ke y b o a r d B a s i c s, 3 - 2 K eyboa.
3-2 U SING Y OU R C OMPUT ER M Y P RESARIO — G ETTING S TARTE D Keyboard Basi cs The stand ard keys perf orm the fol lowing functi ons: ➜ Main keys are t he type wr iter-s tyle keys . ➜ Function keys are the F1 thro ugh F12 keys. T wo of these ke ys are active ev en without a progra m running .
M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3- 3 Keyboard Buttons The keybo ard butt ons make it easi er and faste r to acce ss the In terne t, use your favori te software, or listen to your f avorite CD. Y ou might eve n want to watch a movie or s end an eMail (elec troni c ma il).
3-4 U SING Y OUR C OMPUTER M Y P RESAR I O — G ETTING S TARTE D The CD/DVD contr ol buttons provide a quick and easy way t o play a CD or a DVD movie at t he touch of a button . Many CDs begin playing auto m atical ly when in serted into t he dri ve.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OM PUT ER 3-5 W ith th e press of a keyboard button, you can quic kly access th e Internet, read your eMail, or chec k out th e late st in ente rtainment. Depending on which Inter net Serv ice Pro vide r (ISP) yo u have, the defaul t options provided b y the Intern et Zone buttons may vary .
3-6 U SING Y OUR C OMP UTER M Y P RESARIO — G ETTING S TARTE D Y ou can acces s your favori te program, W ebsit e, or document by pressing one of t he Quick Launch We b buttons - Hel p 1 and My Prog ram 2 . Ref er to “ Pr eventive Maintenance ” on the “ Lear ning Mor e ” CD for additional information on service and support .
M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OM PUTER 3-7 After yo u assign the My Prog ram 1 button setti ngs, pressing the butt on automa tically opens y our selec ted softw are, W ebs ite, or document . Instru ctions for r eassig ning this button ar e found in the “ Learni ng Mor e ” guide on the CD .
3-8 U SING Y OUR C OMP UTER M Y P RESARIO — G ETTING S TARTE D If you ’ re going t o be away from your comput er but want to le ave th e pow er o n, you can l et your compute r go to sl eep. This proce ss allows y ou to run programs while you r computer goes into a l ow-power state, which saves ener gy .
M Y P RESARIO — G ETTING S TARTED U SING Y OU R C OMPUTE R 3-9 The syst em lights on th e keyboard provide a quick stat us of yo ur c omp uter an d keyboard settings. P ost Of f ice Pr otocol (POP) is a commonly used messag in g pr ot ocol. The mo st wi dely used implementation of this pr otocol is POP3.
3-10 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TARTE D Scroll Mouse Y our computer comes with a scro ll m ouse . The scro ll mouse dir ects a cursor on the W ind ows desktop. Use the m ous e to move qui ckly and easi ly through a document or W eb site.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMP UTER 3-11 AutoScrol l allows you to move forwar d and backward t hrough a document wi thout having to move th e mouse or mouse wheel continuously . The scr oll mouse can b e customi zed for a left-hand ed user fr om the Mouse Pr opert ies dialo g bo x.
3-12 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TAR TED Speake rs Speaker o ptions depend on which model you purchas e. The JBL Plat inum Series are the sta nda rd s peak ers that co m e with mos t new Com paq P resar io mo nit ors. Y ou can use th e speakers freestand ing or mount them to the s ide of the moni tor .
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMP UTER 3-13 Diskette, Hard Drive, CD-ROM, and DV D-R OM Drives Y our computer may ha ve one or more drives, dependin g on the model you purchase d:.
3-14 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TARTE D The Hard Drive The har d driv e sto res sy ste m file s, so ftw are, and da ta fi les inside you r computer . When you inst all software, do wnload files fr om the Inte rnet, rec eive eMail and attachment s, or create new files, the computer save s them on your har d drive.
M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3- 15 T o adjust the volume, r ef er to Adjusting the V olume in this c hapter . If the CD-R OM, CD-R W , or D VD-R OM drive can ’ t play a disc, chec k to be sur e th at the disc is inserted pr oper ly and seated secur ely in the drive.
3-16 U SING Y OU R C OMPUTE R M Y P RESARIO — G ETTING S TAR TED Y ou can play a DVD movie only fr om a DVD-ROM drive. When you are finish ed watching a movie, store the DVD in its protect ive case. Y ou ca n contr ol the acti ons of the D VD player (paus e, r ewind , et c.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OM PUTER 3-17 Creating Your Own CDs CDs are crea ted using th e Adaptec Easy CD Cr eator (avai lable on select models). V arious u ses of the CD-R W drive are s hown below: Note: Confirm that th e Easy CD Creator software has been ins talled before you begin creating CDs.
3-18 U SIN G Y OUR C OMP UTER M Y P RESARIO — G ET TING S TARTE D.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4- 1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Basic Conce pts, 4-2 Com p a q Co n n ec t i on Helper , 4-3 Internet .
4-2 W ELCOM E TO THE W EB M Y P RESARIO — G ETTING S TARTE D Basic Concepts Inter net , W e b, U RL, hyperli nks, cyberspace — sound conf using? The In ternet defi nitely has its own te rminology . T ake a few moments to understa nd some basi c concepts th at will hel p you start surfing the W eb.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-3 Compaq Connection Helper After yo u have signed up with an Inte rne t S ervi ce Provider (ISP), (see “ Setting Up Y our Computer ” in Chapte r 2) there a re a few thin gs you need to kno w to be ab le to surf the W eb.
4-4 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTE D Intern et Co nne ction W eb p age s are viewed with a W eb browser , suc h as Microsoft Intern et Explorer or Net scape Navigator . A W eb browser is a program t hat lets you view and explor e information on the W eb.
M Y P RESARIO — G ETTING S TARTED W ELCO ME TO THE W EB 4-5 Web S e arche s One way to f ind what you ’ re l ooking for on the W eb is to use a sear ch engine — your personal guide to the W eb. A search engine tak es inform ation that i s scattered on W eb sit es all arou nd the worl d an d lists it fo r ea sy viewing a nd printing.
4-6 W ELCOME TO THE W EB M Y P RES A RIO — G ETTING S TARTE D eMail eMai l (el ect ronic mail) is very si milar to t he mail the postal carrier del ivers to your home or offic e — excep t mu ch fa ster . Y ou can send l etters, pictur es, postcards — even music and video clips — to frien ds, fa mily , and co-worke rs in an inst ant.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-7 T o send and r eceive eMai l, you need a n eMail address so that yo ur Internet Se rvice Provider (ISP) will know wher e to “ pick u p ” and “ deliver ” mail. The My Presario — Lear ning More guide on this CD has information on f inding eMail addr esses.
4-8 W ELCOME TO THE W EB M Y P RESARIO — G ET TING S TARTED Now that yo u ’ ve con nect ed to an ISP , set up Outl ook Express, and have an Inter net addr ess , it ’ s t ime to write yo ur first eMail message. eMail addresses ar e written in a very specific way .
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-9 Reading Your Outlook Exp ress eMail Messages 1. Press t he Instant eMail ƒ button on t he Internet keyb oard. 2. Click Inb ox . New messages app ear in bold t ype. 3. Double -click the m essage t o display th e message t ext.
4-10 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTE D Content Advisor The Inte rnet provide s you with acc ess to a wide variet y of inform ation; however , some information may not be s uitable for every vi ewer . W ith Content Advisor , you can: ➜ Control In ternet acce ss.
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Co m m o n Ta s k s In this chapter , you learn ho w to perform so m e of th e more common activ ities with your new Intern et PC .
5-2 C OMMON T ASKS M Y P RESARIO — G ETTING S TAR TED Print Basics T o print on e or more pages from a doc ument file or W eb page, yo u have to connect your printer and insta ll th e nece ssa ry soft ware . Th ese p roce dur es are de tail ed in t he “ Setting Up Y our Computer ” chapter in this gui de.
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-3 Game s Y ou s hould always use the same disc dr ive (CD- R OM or D VD-R OM) that you used to install the gam e when you pla y the game . If you experience pr oblems i nst alling or pl ayin g a game, c onta ct th e gam e manufactur er f or assistance , or visit their W eb site for upda tes.
5-4 C OMM ON T ASKS M Y P RESARIO — G ETTING S TARTED Software Y ou may want to purc hase and inst all additi onal softwar e. Software ca n be instal led from a CD, DVD, or diske tte, and it can be downloaded from a W eb site. The inst allation pr ocess should a utomaticall y begin when you inser t the CD into the pr ope r disc driv e.
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-5 If you do wnload softwar e from a W eb site , foll ow th e insta llat ion instru cti ons usuall y displayed on the W eb pag e. If installa tion instru ctions ar e not avail abl e, com ple te the steps list ed h ere.
5-6 C OMM ON T ASKS M Y P RESARIO — G ETTING S TARTE D.
M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Need Some Help? This chapt er provides inf ormation on how t o identify and fix common probl ems that could o ccur with you r computer .
6-2 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Helpful Hints F or Compaq .NET tec hnical support, dial (toll free) 1-80 0-952-3513. F or Compaq .NET customer support, dial (toll free) 1-80 0-952-3512. T o avoid long-dis tance char g es w hen connecting to the Internet, al ways use a local ar ea teleph one number .
M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-3 Recovery CD The Recover y CD can reins tall the so ftwa re to th e stat e it wa s in w hen you purchase d the computer . Y ou also have the option of restor ing your comp uter to the way i t was when you perfor med the last Use r Backup.
6-4 N EED S OM E H ELP ?M Y P RESARIO — G ETTING S TARTE D Troubleshooting If a so luti on do es n ot fix your prob lem, try all solu tions for th e symptom or try the s oluti on a se co nd Symptom No soun d. Informa tion in th is section is divided into thre e areas: Sy mptom, Problem, and Solu tion.
M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-5 Symptom CD-ROM, CD- R W , or DVD-ROM drive cannot read a disc or takes too long to start . Record ing a udio CD s is diffic ult or impossible. CD-ROM, CD-RW, or DVD-ROM Pro blem Solution CD has been inserted incorrectly .
6-6 N EE D S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Symptom Not reading drive: “ Ab ort, Retry , Fail? ” message appears. “ Non-system disk or disk error ” message is displayed. Diskette drive light stays on. Diskette Driv e Problem Solution A non -for ma tted diskette has been inserted.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6- 7 Diskette drive cannot save info rma tion to di ske tte. Symptom Diskette has been improperly inserted. Remove the diskette and reins ert it as follows: Insert the edge with the sliding cov er into the drive.
6-8 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Diskette drive cannot read a diskette. Symptom Diskette drive has failed. Call Compaq T ech nical Support. Refe r to your Certificate of W arranty for details. Diskette is not form at ted. T o format the diskette: 1.
M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-9 Symptom Screen is blank, and monitor power light is not lit. Screen is blank. Displa y (Mon itor) Pro blem Solution Moni tor po wer cable is not c onnected to monitor or wall outlet. Reconnect the power plug on the b ack of the monitor and to a gr ounded (earthed) wall outlet.
6-10 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Symptom Computer does not respond, or seems to be locked up. Hard drive error message is displayed . Hard drive fault protection error message is disp layed. Hard Drive Pro blem Solution Program in use has stopped responding to comm ands.
M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-11 Symptom Cannot connect to the Int ernet. Cannot automatically launch Internet programs . Internet takes too lon g to download W eb sites. Interne t Access Pro blem Solution Internet Service Provider (ISP) account is not prope rl y se t up.
6-12 N EE D S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Keyboard and Scroll Mouse Pro blem Solution Keyboa rd connecto r is not pr ope rly conn ected. 1. On the Windows taskbar , c lick the St art button. 2. On the Start menu, clic k Shut Down..
M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-13 Memory Problem Solution All memory in comput er i s bein g used by open programs, and memory is needed for desir ed ta sk. T o avoid Windows automa tically running unnece ssar y program s at startup: 1.
6-14 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Power Pro blem Solution Line voltage selection switch is not in the proper position for your region (115V/ 230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq T ech nic al Su ppor t for a ssi sta nce.
M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-15 System files may have been d amaged. Insert a start-up diskett e or Windo ws Star t-Up diskette t o restart your comput er . 1. Insert a start-up diskette in to the diskette drive. 2. Restart your computer .
6-16 N EED S OME H EL P ?M Y P RESARIO — G ETTING S TARTE D.
M Y P RES ARIO – G ETTING S TARTED I ND EX -1 Symbols @ sign 4-7 A Activit y button, desc ribed 3-5 Adaptec Eas y CD Creator, crea ting CDs 3-17 Add/Remove Pr ograms 5-4 Alta Vis ta, Web brouser 3 -.
I NDEX -2 M Y P RES ARIO – G ETTING S TARTE D Reta il/Af fini ty Ce ntral 3 -5 Search 3- 5, 4-5 Send and Rec eive 4-6 Sleep 3- 8 Start 4 -3 Stop 3-15 volume control ling 3-7 down 3-7 up 3-7 C cable .
M Y P RES ARIO – G ETTING S TARTED I ND EX -3 E ele ctro nic do cu ment s, d efi ned 1- 3 eMai l accessi ng via keyboar d button 3-5 address criteria 4-7 button 3 -5 Close but ton 4-9 defined 4-6 De.
I NDEX -4 M Y P RES ARIO – G ETTING S TARTE D Insta nt eM ail 4- 6 Insta nt e Mail b utto n 4- 9 Insta nt In tern et bu tto n 3-5 Inter net defined 4-2 hyperli nk 4-2 instant access butt on 2-5, 3-5.
M Y P RES ARIO – G ETTING S TARTED I ND EX -5 N Netscape Navigator 4-4 numeri c keys 3-2 O Outlook Ex press descri bed 4-6 Inbox 4-9 setti ng up 4-6 P parall el port illus trat ed 2-2 parenta l cont.
I NDEX -6 M Y P RES ARIO – G ETTING S TARTE D serial port, illu strated 2-2 sleep mode custom izing 3-8 descri bed 3-8 recogni zing 6-9 softw are accessi ng with mouse 3- 10 downloadi ng 5-5 insta l.
Een belangrijk punt na aankoop van elk apparaat Compaq 5BW474 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Compaq 5BW474 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Compaq 5BW474 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Compaq 5BW474 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Compaq 5BW474 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Compaq 5BW474 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Compaq 5BW474 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Compaq 5BW474 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
