Gebruiksaanwijzing /service van het product N160 van de fabrikant Compaq
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b Maintenance and Service Guide Compaq Notebook Ev o N160 Series Document P ar t Number : 260552-001 October 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2001 Compaq Computer Corporation Compaq, Evo, and the Compaq logo are trademarks of Compaq Information T echnologies Group, L.P . Microsoft and W indows are trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks of Intel Corporation.
Maintenance and Serv ice Guide iii Contents 1 Product Description Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 – 2 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 – 8 1.2 Clearing a Password .
iv Maintenance and Ser vice Guide Contents 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2 – 18 2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2 – 19 2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . .
Contents Maintenance and Serv ice Guide v 5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 – 24 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5 – 28 5.13 Disk Cell RTC Battery . . . . . . . .
Maintenance and Serv ice Guide 1–1 1 Pr oduct Description The Compaq Notebook Evo N160 Series of Personal Computers of fers advanced modularity , Intel Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support.
1 – 2 Maintenance and Ser vice Guide Product Description Models Computer models are sho wn in T able1-1. T able 1-1 Compaq Notebook Ev o N160 Models and Model Naming Con ventions Key N16 P 100 X4 20.
Product Description Maintenance and Serv ice Guide 1 – 3 12 3 4 5 6 7 89 1 0 1 1 N 1 6P1 0 0X 42 0 V C1 2 L 8 Arabic 470024-097 The Netherlands 470024-099 A ustralia 470024-980 Norwa y 470024-101 Be.
1 – 4 Maintenance and Ser vice Guide Product Description N 1 6P1 0 0X 42 0 V C1 2 L 2 Arabic 470024-098 Latin America 470024-058 470024-067 (NAFT A) A ustralia 470024-981 The Netherlands 470024-100 .
Product Description Maintenance and Serv ice Guide 1 – 5 N16 C 933 X4 15 V C 12 L 8 A ustralia 470024-079 The Netherlands 470024-061 Denmark 470024-044 Norwa y 470024-064 European 470024-043 P eople.
1 – 6 Maintenance and Ser vice Guide Product Description N16 C 933 X4 15 V C 12 L 2 F rance 470024-049 Norwa y 470024-066 Greece / P oland 470024-056 P eople ’ s Republic of China 470024-037 Hong .
Product Description Maintenance and Serv ice Guide 1 – 7 N16 C 933 X3 10 D C 12 L 2 F rance 470024-005 Swedish / Finnish 470024-022 Germany 470024-007 P eople ’ s Republic of China 470024-040 Ital.
1 – 8 Maintenance and Ser vice Guide Product Description 1.1 Features ■ 1.2-, 1.13-, 1.06-, 1.0-GHz or 933- or 866-MHz Intel Pentium III Processor , with 512-KB inte grated L2 cache, or 933- or 86.
Product Description Maintenance and Serv ice Guide 1 – 9 ■ Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Uni versal Serial Bus ❏ S-V ideo ❏ Parallel de vices ❏ External monitor ❏ 1.
1 – 10 Maintenance and Ser vice Guide Product Description 1.2 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Product Description Maintenance and Serv ice Guide 1 – 11 1.3 P ower Mana gement The computer comes with po wer management features that extend battery operating time and conserv e power .
1 – 12 Maintenance and Ser vice Guide Product Description 1.4 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-1.
Product Description Maintenance and Serv ice Guide 1 – 13 T abl e 1-1 Front and Right Side Components Item Component Function 1 Display release latch Opens the computer . 2 Stereo speakers Produce stereo sound. 3 Drive indicator light T ur ns on when the hard drive, CD-, or D VD-ROM drive is accessed.
1 – 14 Maintenance and Ser vice Guide Product Description The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-2.
Product Description Maintenance and Serv ice Guide 1 – 15 7 1394 jack Connects IEEE 1394-compliant products, such as digital camcorders, video editing equipment, VCRs, cameras , and audio pla yers. A 1394 fire wire cable is required f or use with this jack.
1 – 16 Maintenance and Ser vice Guide Product Description The ke yboard components are shown in Figure 1-4 and described in T able 1-3. Figure 1-4. Ke yboard Components.
Product Description Maintenance and Serv ice Guide 1 – 17 Ta b l e 1 - 3 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions . 2 Caps lock ke y T ur ns on the caps lock function. 3 Fn key Used with hotk eys to perf or m preset hotk ey functions.
1 – 18 Maintenance and Ser vice Guide Product Description The components on the top of the computer are sho wn in Figure 1-5 and described in T able 1-4. Figure 1-5. T op Components T abl e 1-4 T op Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
Product Description Maintenance and Serv ice Guide 1 – 19 4 P ower b utton T ur ns on the computer . Use the operating system Shut Down command to turn off the computer . 5 Easy Access buttons Provide quic k access to the Inter net. Ref er to the Hardware Guide that ships with the computer fo r information about these buttons.
1 – 20 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-5. Figure 1-6. Bottom Components T able 1-5 Bottom Components Item Component Function 1 Hard drive retention scre w Secures the hard drive to the computer .
Product Description Maintenance and Serv ice Guide 1 – 21 3 Memory expansion compar tment cov er Cov ers the memor y e xpansion compar tment that contains two memor y e xpansion slots for memor y e xpansion boards. 4 Docking connector Connects the computer to an optional por t replicator .
1 – 22 Maintenance and Ser vice Guide Product Description 1.5 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “ Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “ Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2 – 1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassemb ly/module lev el repair .
2 – 2 Maintenance and Ser vice Guide T roubleshooting T r oubleshooting Flo wcharts T able 2-1 T r oubleshooting Flowcharts Overview Section Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.
T roubleshooting Maintenance and Serv ice Guide 2 – 3 Initial T roub leshooting Connecting to network or modem? Go to Section 2.20, No Network or Modem Connection. Begin T roubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error Messages? Keyboard/ pointing device working? Go to Section 2.
2 – 4 Maintenance and Ser vice Guide T roubleshooting 2.2 No P ower , P ar t 1 No Power (Power LED is off) 1. Reseat power cables in docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure the power strip is working.
T roubleshooting Maintenance and Serv ice Guide 2 – 5 2.3 No P ower , P ar t 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it.
2 – 6 Maintenance and Ser vice Guide T roubleshooting 2.4 No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2 – 7 2.5 No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2 – 8 Maintenance and Ser vice Guide T roubleshooting 2.6 No Video, P ar t 1 A N Stand-alone or Docking Station? No Video Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2 – 9 2.7 No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check for notebook properly seated in docking station, bent pins on cable, and for monitor connection.
2 – 10 Maintenance and Ser vice Guide T roubleshooting 2.8 Nonfunctioning Doc king Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace these docking station components one at a time. Check computer operation after each replacement.
T roubleshooting Maintenance and Serv ice Guide 2 – 11 2.9 No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading form diskette drive, go to Section 2.
2 – 12 Maintenance and Ser vice Guide T roubleshooting 2.10 No OS Loading fr om Hard Drive, P ar t 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Serv ice Guide 2 – 13 2.11 No OS Loading fr om Hard Drive, P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board.
2 – 14 Maintenance and Ser vice Guide T roubleshooting 2.12 No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive.
T roubleshooting Maintenance and Serv ice Guide 2 – 15 2.13 No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2 – 16 Maintenance and Ser vice Guide T roubleshooting 2.14 No OS Loading fr om CD- or DV D - R O M D r i v e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM drive. Install bootable disc and reboot computer . Go to Section 2.
T roubleshooting Maintenance and Serv ice Guide 2 – 17 2.15 No A udio, P ar t 1 No audio N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2.
2 – 18 Maintenance and Ser vice Guide T roubleshooting 2.16 No A udio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? 1. Replace internal speakers. 2. Replace audio board, if applicable.
T roubleshooting Maintenance and Serv ice Guide 2 – 19 2.17 Nonfunctioning Device Done Any physical device? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS.
2 – 20 Maintenance and Ser vice Guide T roubleshooting 2.18 Nonfunctioning Ke yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2 – 21 2.19 Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2 – 22 Maintenance and Ser vice Guide T roubleshooting 2.20 Netw ork or Modem Connection Prob lems Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3 – 1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3 – 2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components p Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 3 T abl e 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Display 14.
3 – 4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 5 T abl e 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Fan (includes heat sink) 251367-001 5 Processor s Intel P entium III 1.2 GHz Intel P entium III 1.
3 – 6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 7 T abl e 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Speakers 11a 11b Left Right 251363-001 251364-001 12 Base enclosure 260605-001 13 Battery packs 4.
3 – 8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Plastics and Har dware Kit Components Figure 3-3 Plastics and Hard ware Kit Components T able 3-2 Plastics and Hard ware Kit Comp.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 9 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices l T abl e 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 H.
3 – 10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number QuickDoc k P or t Re.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 11 AC a d a p t e rs 60-W att AC adapter po wer supply (2 wire) 60-W att AC adapter po wer supply (3 wire) 198713-001 198714-001 P ower cor d, 2 wire Aus t ra l i an Chinese International 174120-011 174120-AA1 174120-002 Swiss U .
Maintenance and Serv ice Guide 4 – 1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4 – 2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care.
4 – 4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 5 ■ Place reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings.
4 – 6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 sho ws ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities.
Maintenance and Serv ice Guide 5 – 1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P0 and P1 scre ws are removed and loosened during disassembly . There are 41 scre ws, in 10 different sizes, that must be remov ed and replaced when servicing the computer .
5 – 2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 3 5.2 Disassembl y Sequence Char t Use the chart belo w to determine the section number to be referenced when removing computer components. T able 5-1 Disassembly Sequence Chart Section Description # of Screws Remo ved 5.
5 – 4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer . 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 5 4. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the front facing you.
5 – 6 Maintenance and Ser vice Guide Remov al and Replacement Procedures If the hard dri ve must be remov ed from the hard driv e slee ve, perform the follo wing steps: a. Remov e the four black M3 × 4 screws 1 that secure the hard dri ve to the hard dri ve slee ve (Figure 5-4).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 7 5. Remov e a modular media bay device b y follo wing these steps: a. T urn the computer bottom side up with the front facing you. b . Slide and hold the modular media bay release switch 1 to ward the back of the computer (Figure 5-5).
5 – 8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.4 Memory Expansion Board 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the front facing you. 3. Remov e the silver M2 × 5 scre w 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-6).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 9 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 (Figure 5-7). 7. The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 .
5 – 10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Plastics and Hardware Kit (spare part number 251365-001). Refer to Figure 5-8 for computer feet locations.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 11 5.6 Switch Co ver ✎ The switch cov er is included in the Plastics and Hardware Kit (spare part number 251365-001). 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing you.
5 – 12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Press do wn and hold the Esc key 1 (Figure 5-10). 7. Use a small straight edge tool (scre wdriv er or tweezers) to disengage the left side of the switch co ver from the top cove r 2 .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 13 5.7 Ke yboard 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.
5 – 14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Lift up the back edge of the ke yboard and swing it up and forward until it rests on the top co ver (Figure 5-11).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 15 4. Remov e the two silver M2 × 5 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-12). 5. Remov e the keyboard shield 2 . 6. Release the ZIF connector 3 to which the ke yboard cable is connected and disconnect the ke yboard cable 4 .
5 – 16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 F an Assembl y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.6). 3. Remov e the keyboard and k eyboard shield (Section 5.7).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 17 4. Disconnect the fan cable from the system board 1 (Figure 5-13). 5. Loosen the four silver M2.5 × 18 shoulder scre ws 2 that secure the fan assembly to the base enclosure. ✎ The fan scre ws are spring-loaded and are captured by the fan assembly .
5 – 18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 19 2. Use a flat-blade scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-14). 3. Lift the processor straight up 2 to remov e it from its socket.
5 – 20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.6). 3. Close the computer . 4. T urn the computer top side up with the rear panel facing you.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 21 5. Insert a small straight edge tool (scre wdriv er or tweezers) into the notch 1 in the hinge cov er and partially lift the hinge cove r 2 (Figure 5-15).
5 – 22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 9. Position the computer so the front faces you. 10. Open the computer as far as it will open. 11. Lift up the back edge of the ke yboard and swing it forward until it rests on the top cov er .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 23 13. Remov e the black M2 × 12 screw 1 that secures the left display hinge (Figure 5-17). ✎ Note the orientation and position of the display hinge bracket 2 . T ak e special care not to lose this bracket when replacing the display .
5 – 24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 25 3. Remov e the eight black M2 × 9 screws 1 that secure the top cov er to the base enclosure (Figure 5-18). 4. Open the parallel and serial connector cov er 2 . 5. Remov e the silver M2 × 6.
5 – 26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Release the ZIF connector 1 to which the T ouchP ad cable is attached and disconnect the T ouchP ad cable 2 from the system board (Figure 5-19). 8. Remov e the two black M2 × 9 screws 3 and the silver M2 × 7 scre w 4 that secures the top cov er to the base enclosure.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 27 9. Lift the top cov er straight up to remove it (Figure 5-20). Figure 5-20.
5 – 28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Speaker Assembl y ✎ The left and right speakers are not interchangeable. The right speaker has a longer cable. 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 29 2. Disconnect the speaker cables 1 from the system board (Figure 5-21). 3. Remov e the gold M2 × 5 screws 2 that secure the speak er assemblies to the base enclosure. 4. Remov e the speaker assemblies 3 .
5 – 30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.13 Disk Cell R TC Battery ✎ The disk cell R TC battery is included in the Plastics and Hardware Kit (spare part number 251365-001). 1. Prepare the computer for disassembly (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 31 5.14 Mini PCI Comm unications Board 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.
5 – 32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Disconnect the communications cable from the mini PCI communications board 1 (Figure 5-23). 3. Spread the retaining tabs to release the mini PCI communications board 2 . The board tilts up at a 45-degree angle.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 33 5.15 Sub I/O Boar d 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.
5 – 34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the black M2 × 9 screw 1 and the silv er M2 × 6.5 scre w 2 that secure the right display support to the base enclosure. The silver M2 × 6.5 scre w also captures the modem/NIC ground cable 3 (Figure 5-24).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 35 4. Disconnect the modem/NIC cable 1 from the sub I/O board (Figure 5-25). 5. Lift up the right side of the sub I/O board 2 until it clears the base enclosure. 6. Slide the sub I/O board to the right 3 to disconnect it from the system board.
5 – 36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 System Boar d 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 37 2. Position the modem/NIC cable 1 so it rests in the empty modular media bay in the base enclosure (Figure 5-26). 3. Disconnect the speaker assembly cables 2 from the system board.
5 – 38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two black M2 × 9 screws 1 that secure the left display support to the base enclosure (Figure 5-27). 7. Remov e the left display support 2 . ✎ The left display support is included in the Plastics and Hardware Kit (spare part number 251365-001).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 39 9. Press in and hold the PC Card eject button 1 (Figure 5-28). 10. Lift up the front edge of the system board 2 until it clears the base enclosure. 11. Slide the front edge of the system board forward, a way from the base enclosure, at an angle 3 .
Maintenance and Serv ice Guide 6 – 1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Height Width Depth 1.29 in 12.80 in 10.37 in 3.28 cm 32.51 cm 26.34 cm W eight 4.8 to 5.7 lbs 2.
6 – 2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Shock Operating Nonoperating 10 G f or 11 ms, half sine 60 g fo r 11 ms, half sine Vibration Operating Nonoperating 0.
Specifications Maintenance and Serv ice Guide 6 – 3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 8.46 in 11.22 in 14.10 in 21.40 cm 28.50 cm 35.81 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 1024 × 768 RGB vertical str ipe 0.
6 – 4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 13.3-inch XGA, TFT Displa y Dimensions Height Depth Width 7.98 in 10.64 in 13.3 in 20.28 cm 27.03 cm 33.79 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 1024 × 768 RGB vertical str ipe 0.
Specifications Maintenance and Serv ice Guide 6 – 5 T able 6-3 Hard Drives 30.0 GB 20.0 GB 15.0 GB User capacity per drive 1 30.0 GB 20.0 GB 15.0 GB Drive height (with drive frame , in mm) 9.5 9.5 9.5 Drive width (with drive frame , in mm) 70.0 70.0 70.
6 – 6 Maintenance and Ser vice Guide Specifications 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 6 293 – 560 512 22,784 4 293 – 5.
Specifications Maintenance and Serv ice Guide 6 – 7 Ta b l e 6 - 4 Diskette Drive Diskette size 3.5 inch Light On system Height 0.5 in 12.7 mm Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
6 – 8 Maintenance and Ser vice Guide Specifications T abl e 6-5 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter .
Specifications Maintenance and Serv ice Guide 6 – 9 T able 6-6 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter .
6 – 10 Maintenance and Ser vice Guide Specifications T abl e 6-7 CD-R W Drive Center hole diameter .59 in .39 cm Disk diameter 12 cm, 8 cm Disk thickness .47 in .12 cm Tr a c k p i t c h .74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
Specifications Maintenance and Serv ice Guide 6 – 11 T able 6-8 AC A d a p t e r Dimensions Height Depth Width 1.10 in 1.42 in 3.70 in 2.79 cm 3.61 cm 9.40 cm W eight .39 lb .18 kg P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V A C RMS nominal 1.
6 – 12 Maintenance and Ser vice Guide Specifications T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) .
Specifications Maintenance and Serv ice Guide 6 – 13 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Au.
6 – 14 Maintenance and Ser vice Guide Specifications T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specifications Maintenance and Serv ice Guide 6 – 15 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
6 – 16 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Un used 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377.
Specifications Maintenance and Serv ice Guide 6 – 17 T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memor y.
Maintenance and Serv ice Guide A – 1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receiv e + 7 Un used .
A – 2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Univers.
Connector Pin Assignments Maintenance and Serv ice Guide A – 3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color).
A – 4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa ra l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bi.
Connector Pin Assignments Maintenance and Serv ice Guide A – 5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
A – 6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal.
Maintenance and Serv ice Guide B – 1 B P o wer Cor d Set Requirements 3-Conductor P ower Cor d Set The computer ’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B – 2 Maintenance and Ser vice Guide P ow er Cord Set Requirements Country-Specific Requirements Notes 1. The flexible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.
P ow er Cord Set Requirements Maintenance and Serv ice Guide B – 3 2. The flexible cord must be T ype SPT -3 or equi v alent, No. 18 A WG, 3-conductor . The wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
Maintenance and Serv ice Guide C – 1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 251366-001.
C – 2 Maintenance and Ser vice Guide Ta b l e C - 2 Phillips M3.0 × 4.0 Screw Color Qty Length Thread Head Width Black 4 4.0 mm 3.0 mm 6.0 mm Where used: F our screws that secure the hard drive to the hard driv e sleev e (documented in Section 5.
Maintenance and Serv ice Guide C – 3 Ta b l e C - 3 Phillips M2.0 × 5.0 Screw Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.
C – 4 Maintenance and Ser vice Guide Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Contin ued) Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the k eyboard shield to the top co ver (documented in Section 5.
Maintenance and Serv ice Guide C – 5 Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Contin ued) Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the system board to the base enclosure (documented in Section 5.
C – 6 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the s w itch co ver to the base enclosure memory e xpansion compar tment cov er to the base enclosure (documented in Section 5.
Maintenance and Serv ice Guide C – 7 Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: Eight screws that secure the top co ver to the base enclosure (documented in Section 5.
C – 8 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.
Maintenance and Serv ice Guide C – 9 Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the right displa y suppor t to the base enclosure (documented in Section 5.
C – 10 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the left displa y suppor t to the base enclosure (documented in Section 5.
Maintenance and Serv ice Guide C – 11 Ta b l e C - 5 Phillips M2.0 × 10.5 Screw Color Qty Length Thread Head Width Silver 5 10.5 2.0 mm 5.0 mm Where used: F our screws that secure the displa y to the base enclosure through the rear panel (documented in Section 5.
C – 12 Maintenance and Ser vice Guide Ta b l e C - 5 Phillips M2.0 × 10.5 Screw (Contin ued) Color Qty Length Thread Head Width Silver 5 10.5 2.0 mm 5.0 mm Where used: One screw that secures the displa y to the base enclosure through the r ight hinge (documented in Section 5.
Maintenance and Serv ice Guide C – 13 Ta b l e C - 6 Phillips M2.0 × 12.0 Screw Color Qty Length Thread Head Width Black 1 12.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the displa y to the base enclosure through the left hinge (documented in Section 5.
C – 14 Maintenance and Ser vice Guide Ta b l e C - 7 Phillips M2.0 × 6.5 Screw Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the top co ver to the base enclosure through the rear panel (documented in Section 5.
Maintenance and Serv ice Guide C – 15 Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the top co ver to the base enclosure (documented in Section 5.
C – 16 Maintenance and Ser vice Guide Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the right displa y suppor t and sub I/O board to the base enclosure; this screw also secures the modem g round cable (documented in Section 5.
Maintenance and Serv ice Guide C – 17 Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the hard driv e brack et to the base enclosure (documented in Section 5.
C – 18 Maintenance and Ser vice Guide Ta b l e C - 8 Phillips M2.0 × 5.0 Screw Color Qty Length Thread Head Width Gold 2 5.0 mm 2.0 mm 6.0 mm Where used: T wo screws that secure the speak er assemblies to the base enclosure (documented in Section 5.
Maintenance and Serv ice Guide C – 19.
Maintenance and Serv ice Guide Index – 1 Inde x 1394 jack 1 – 15 A AC adapter spare part numbers 3 – 10 specifications 6 – 11 audio troubleshooting 2 – 17 B base enclosure illustrated 3 – .
Index – 2 Maintenance and Service Guide Inde x S-video A – 3 universal serial bus (USB) connector A – 2 connectors 4 – 2 cursor control keys 1 – 17 D design overview 1 – 22 digital audio b.
Inde x Maintenance and Serv ice Guide Index – 3 G grounding equipment/methods 4 – 6 H hard drive bay 1 – 15 , 1 – 20 bracket illustrated 3 – 2 , 3 – 8 removal 5 – 37 illustrated 3 – 4 .
Index – 4 Maintenance and Service Guide Inde x mini PCI communications board illustrated 3 – 4 removal 5 – 31 spare part numbers 3 – 5 , 5 – 31 models 1 – 2 modem illustrated 3 – 4 jack,.
Inde x Maintenance and Serv ice Guide Index – 5 power management features 1 – 11 processor illustrated 3 – 4 installation 5 – 19 removal 5 – 18 spare part numbers 3 – 5 , 5 – 18 Q QuickD.
Index – 6 Maintenance and Service Guide Inde x S-video connector location 1 – 14 pin assignments A – 3 switch cover illustrated 3 – 2 , 3 – 8 removal 5 – 11 system board illustrated 3 – .
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