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www .dell.co m support .dell.c om Dell™ Dimen sion™ 900 System REFERENC E AND TR OU BLES HOO TIN G GUIDE.
____ ______ ______ ___ _ Information in this d oc ument is subje ct to change w ith out notice . © 199 9–2001 De ll C ompute r Corporation . Al l rights reserved. R ep rodu cti on in an y mann er wha tsoe ver wit hou t th e wri t ten p ermi ss ion of Del l Co mp uter C orp orat i on is st rictl y f orbidd en .
v Safet y I nst ructions Use the f ollo wi ng saf ety guidel ines to help prot ect yo ur comput er sys tem from poten- tia l damage and to ens ure your own per son al saf et y . NO TICE: Y our computer is designed to work only whil e uprigh t in the stan d ship ped wi th it.
vi groundi ng prong fr om a cable . If you mus t use an ext ension ca ble, use a th ree- wire cabl e with prop erly gr ounded plugs . • T o help protec t your computer syst em from sudd en, tran sie.
vi i • When si t tin g, make sure the wei ght of yo ur legs i s o n y our f eet and not on the fron t of your c hair seat. A djust your c ha ir ’ s height or use a f oo trest , if neces sar y , to ma intain proper po stu re. • V ar y y our work activi ties .
viii 3. Disconne ct any devi ces connec ted to the comp uter , i n cludi ng the monitor , from their e lectr ical outl ets to red uce the poten tial for per sonal i njury or shoc k. Also, disconn ect any t elephon e o r telec om munica tion l ines f rom t he c omput er .
ix Pr e f a c e About T his Guide Thi s guide is i ntende d f or any one who uses a Del l Dim ension 900 s yst em. It c an be used b y bo th fi rst-ti me and e xpe rienc ed computer users w ho w ant to learn a bout the f ea tur es and ope ration of th e sy stems or who want to upgrade t heir com puters .
x Other Docume nts Y ou May N eed NO TE: Inf orm ation upd ates a re som etimes incl ude d with y ou r sy stem to descr ibe c hanges to your sy stem or sof tware . Alwa y s read the se updates bef ore con sulti ng any ot her doc umentation bec ause the updat es of ten contain the lates t inf ormati on.
xi T y po gr ap hic al Con venti ons The fo llo wing li st defi nes (where app ropri ate) and i llus trate s typogr aphical con ven- tio ns used as visu al cu es for specifi c element s of text thr ou.
xii.
xii i Conte n ts Chap ter 1 Intro duct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Ha rdw are Fe atu r es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Sof tw are Fe atu res .
xiv Cha pter 3 B asic Troubl esho otin g . . . . . . . . . . . . . . . . . . . . . . . . . 3 -1 Ba cki ng Up Da ta F i les . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 1 In st allin g A dd itio na l Ha rd war e and S oftw ar e .
xv Chap ter 5 Chec king I nside You r Com pute r . . . . . . . . . . . . . . . . . 5-1 Exp an sio n C ard s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Modem . . . . . . . . . . . . . . . .
xvi Appe ndi x C B eep Code s a nd S yste m Me ssage s . . . . . . . . . . . . . . . C -1 POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C- 1 Sy ste m Me ssa ge s . . . . . . . . . . .
xvi i Fig ure B- 11. Me mor y/ Cach e O pt io ns Sub men u . . . . . . . . . . . . . . . . . . . . . . . . . B-1 6 Fig ure B- 12. PnP /P CI O pt ion s S ub me nu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 7 Figur e D-1. VCCI Cla ss A ITE Regul ator y Mark .
xvii i.
suppo rt.del l.c om Introductio n 1-1 CH APTE R 1 Introduction Dell ™ Dimension ™ 900 com puter syste ms are high-s peed per sonal computers tha t incl ude an I ntel ® Soc ke t 370 P entium ® III micropr oces sor with Strea ming Singl e Inst ruc tion, Multipl e Data (SIMD) Extensi ons or a Celeron ™ pro cess or with MMX ™ tec hnolog y .
1-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide The sy stem board incl udes the f oll o wing inte grated f eatur es: • Integr ated Int el 81 0e vid eo control ler with Dynamic V id eo Memor y and 4 MB of SDRAM fo r displ ay cac he.
suppo rt.del l.c om Introductio n 1-3 • V ir us-s canning sof twa re. • V ideo dr iv ers desi gned to suppor t the i ntegra ted Int el Dir ect acce lerated gr aphics port (A GP) Gr aphics A cce lerator ( see “ V ideo Driver s ” in Chap te r 4 fo r more inf or - matio n).
1-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Fi gure 1 -1. P adlock R ing The padloc k rin g a llo ws you to sec ure the com puter co v er to the c hassis wi t h a p ad- loc k to pr ev ent unauthor iz ed ac cess to t he ins ide of t he c omputer .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 CH APTE R 2 Installing Upgrades on the System Board T his c hapter descri bes ho w to instal l expan si on cards and sy stem memor y . It also tel ls you how to re mov e an d repl ace t he computer co v er and f ami liari z es you wit h int ern al component s.
2-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide I nstal lat io n Gu ide li nes K eep a stat ic-s ensit ive compone nt in i ts ant istatic p a c king ma teri al unt il y ou ar e r eady to i nstall the compone nt in t he com puter .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-3 Fig ure 2-1. R emo vin g the Co mputer C over 6. Sli de the co ve r tow a rd the bac k of t he computer a bout on e-h alf inc h. 7 . Lif t of f the cov er . T o repl ac e the comput er co ver , perf orm the fol lo w ing steps: 1 .
2-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Figur e 2-2. Remo ving t he Bezel 4. Place th e cov er on the comp uter , and s lide it to w ard the front of the compu ter . 5. Repl ace th e s crews that you r emov e d whe n yo u rem ov ed the co mputer co v er .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-5 Figur e 2-3. Ins ide th e Co mp uter A C po w er r eceptacl e expa nsion-ca rd slo t s ris er -board br ac k et dis kette dr ive o.
2-6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Sys tem B oa rd Figure 2-4 sho ws the s ystem boa r d connect ors and s oc ket s, an d T able 2-1 descri bes their func tions.
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-7 u T able 2-1. System Board Connecto rs and Sockets Co nnect or o r Socket De scr ip tion BT1 B at tery so c ket CN1 Ke yboard an d.
2-8 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Jumpe rs Jum pers are small bl oc ks on the sys tem boar d with two or more pins em ergin g from them. Pla stic pl ugs contain ing a wire fit down o v er the pin s, creat ing a circui t.
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-9 P rocesso r Mode Jumper Figur e 2-4 sho ws th e locati on of the proce ssor mode jumpe r (JPX1) in y our com puter . T able 2-3 de scribes the set tings and functi ons of the proc essor mo de jum per set tings.
2-1 0 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide Bo ot -Block S elect Jumper Figure 2-4 show s the loc ation of th e boot -bloc k select jumpe r (JP7) in yo ur compu ter . T abl e 2 -5 des cribes t he set ti ngs and f uncti ons of t he boot-bloc k s ele ct j umper .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 1 Fi gure 2-5. R emoving th e Ris er-Boar d Brack et T o r eplac e the rise r -boar d brac ke t, p erf or m the f ol lo wing steps : 1 . Hold th e bac k of the dis k et te dri ve w ith one hand to pre v ent it fro m movin g as you p er for m thi s pr oc e s s.
2-1 2 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide PCI Exp ansion Card Upgra des NO TE: This comput er doe s n ot support older e xpansi on card tec hnol ogies, suc h as I ndu s tr y- St a nd ar d A rchi tec tur e (ISA ) ca r ds .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 3 T o c hec k for an IRQ line i n the M icros of t Windo ws 98 or Windo ws Me oper ating sy s- tem , p erfo rm the f oll owin g s t eps : 1 . Clic k t he Star t but ton, point to Se ttings , and cli c k Contr ol Pa n e l .
2-1 4 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide 5. Remo ve the scre w that se cures the f iller -bra c ket cap to the bac k panel of t he co mp ute r (se e Figu re 2- 8), a nd rem ove the filler -b racket cap . Figure 2-8.
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 5 NO TICE: U se one h and to sup port t he riser board whi le i nstall ing an e xpansio n card into a n expan sion-card conn ector . Otherwis e, da mage t o th e rise r-board con necto r or sys tem board may o ccur .
2-1 6 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide 1 1 . Re place th e riser -board bra c ket a ccordi ng to the instr u ction s in “ Re mo ving and Repl acing the Riser -Boar d Bra c ket ” f ound ear lier i n this c ha pter .
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 7 NO TE: Y our com puter i s desig ned for peak perf ormance with spec i fi c DIMMs that ar e va lidat ed th rough rigoro us tes ting. T he syst em may not recogniz e other sync hronous dynam ic r andom-ac cess memory (S DRAM) DIMMs and m ay fail p ower -on se l f-t est (PO ST) .
2-1 8 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide 7 . Repl ace th e e xpansi on ca rds, riser -bo ard brac ke t, and the compu ter co ver , and reconnec t y our comput er and de vices to t heir e lectr ical outlet s and t urn the m on.
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2-1 9 NO TE: The system memory value rep orted b y th e oper ati ng sys tem i s 1 or 2 MB l ess than t he memor y instal led beca use that m emory is reserved for vi deo funct ions.
2-2 0 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Figur e 2-13. D rive Shelf NOTI CE: If you pr y out the bat tery wi th a blu nt obje ct, inse rt the ob jec t be tween th e ba tter y and th e s ocket.
suppo rt.del l.c om Installi ng Upgrade s on the S y ste m B oard 2- 21 Fig ure 2-14. Sys tem Batt ery an d Batter y Socket 8. Lo wer the d riv e shelf and repl ace t he t w o scre ws t hat y ou remo v ed in s tep 5.
2-2 2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide.
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-1 CH APTE R 3 Basic T roubleshooting Th is c hapter gui des y ou through some initi al c hec ks a nd procedur es that can solve basi c comput er probl ems.
3-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide If y o u w ere t r ying to instal l n ew hardw ar e , doubl e-c hec k conf igurat ion set tings and avai l able sys t em res ou rc e s (s e e “ Reso lvin g S of tw are an d H ard ware Inc o mpa tibi li- tie s ” in Chapter 4).
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-3 5. R eseat t he video- inter fac e cable connec tors (b lue) in the video conn ector on th e bac k of the comput er and in the con nector on t he b ac k of the mo nitor . NO TE: On some monito rs, the video interf ace cable is perman ent ly at t ac hed.
3-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Environmental Fact ors A number of e xtern al fact ors, incl uding t empera tur e e xtre mes and humidity , magneti c infl .
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-5 • If y ou hav e not al ready done so, pl ug the m onit or di rectl y int o an el ectri cal outlet , b ypassi ng an y pow er prote ction devi ces, po w er st rips , and e xtensi on cab les to verif y tha t th e m oni tor tur ns on .
3-6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide • Chang e the di spla y t ype to stand ard vide o graph ics ar ra y (V GA ) as fol lo ws: 1 . R estar t t he syst em. 2. F or Windo ws 98, Windo ws Me, and Windo ws 200 0, pre ss <F8> when you see t he Star ti ng Win do ws .
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-7 If y ou are ex per ienci ng problems wi th a modem, perf or m t h e fol lowi ng c hec ks: • If y ou ha ve an y othe r telepho ne d evi ces plugged .
3-8 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide 4. Remo ve all e xpans ion car ds instal led in the com puter (see “ Rem ovi ng Exp ansion Cards ” i n Chapter 2) e xce.
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-9 • Do ubl e-click t he My Comput er icon, and c heck to see if the driv e is recogniz ed by t he sy stem. Mos t of the common boot -secto r vir us es cause the opt ical dr iv e to “ disa ppear . ” Use vir u s-scan nin g sof t w are t o c hec k f or and rem ov e any vir use s.
3-1 0 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide the di ag nostic test s can pr o vide y o u with im portant i nf ormati on y ou will ne ed wh en talking t o Dell' s service an d support person nel. NOTICE : Use the Dell Dia gnost ics to test on ly your Dell com put er system .
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-1 1 3. Change th e first b ootable de vice to IDE CD-ROM in th e Boot Options scr een. W rit e dow n the fi rst boo table dev ice opti on that y ou are c hanging (usuall y Flopp y Disk A: ) so y ou can c h ange the set t ing bac k aft er you r un the dia gnosti cs.
3-1 2 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide Figure 3-1. Diag nostics Men u Dell Diagnostic s Main Screen W h en you se le ct Sel ect Dev ic es t o T est fr om the DI AGNOSTI CS MENU , t he main screen of the diagnos tics app ear s (se e Figu re 3-2).
suppo rt.del l.c om Ba sic T rou bles hoo ting 3-1 3 Figure 3-2. Dell Dia gnost i cs M ain Scree n Do not b e concer ned if the De vice Gr oups area does not li st the names of all the comp onents or de vices yo u know ar e part of your comput er syst em.
3-1 4 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide Ke y s Keys e xp lains the fu nction s o f al l th e ke ystr oke s t hat ca n b e u sed in the Dell Diagnost ics. Devi ce G roup Device Gr oup desc ribes the test group tha t is prese ntly hi ghlig hted in the Dev ice Groups list on th e main menu scr een.
suppo rt.del l.c om Sof twa re S olut ions 4-1 CH APTE R 4 Sof tware Solut ions Th is c hapter de scri bes sof t w are f eat ures a nd procedur es, suc h as po w er manage - ment f e atu res and r einstal ling dri v ers, that can of ten s olve pr oblems wit h y our co mputer sy stem.
4-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide The Power Sch e me s tab allows y ou to selec t the pow er sc heme ( Al ways On , Home/Off ice De sktop , or P o rtab l e/L a ptop ) and po w er mode set tings fo r y our com- pu te r .
suppo rt.del l.c om Sof twa re S olut ions 4-3 Y our S ystem ’s Driver s The device dr iv ers t hat can be reinstall ed on y our sy ste m are l ist ed below: • Inte l Ch i p Set Up da te U ti lity Driver — I nstall s Windo ws de vice i nstall at ion fi les ( .
4-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide 7. C l i c k Next . 8. Change the la nguage in t he L anguage l ist lo cated in the upper -right cor ner of the window , if nee ded. 9. Select the model of y our compu ter in the S yst em Model list.
suppo rt.del l.c om Sof twa re S olut ions 4-5 3. Click th e Device Manager tab. 4. In the Devi ce Manager list , c hec k fo r confli cts w ith oth er de vices . Confl icts are in dicat ed by a y ell ow e xclam atio n poin t (! ) bes i de the confl icti ng dev i ce or a red X if the de vi ce has been di sabled.
4-6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Y ou can al so use t he Windo ws 2000 Hardw ar e Confl ict T roubles hooter .
suppo rt.del l.c om Sof twa re S olut ions 4-7 8. R emo ve t he operat ing sy st em CD from the CD-R OM or D V D-RO M driv e and clic k OK to restar t y our sys t em. The Getti ng ready to r un W indo ws for th e first time scr een appe ars. 9. If th e mouse t utori al starts, press <Esc> to e xit and th en press y .
4-8 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide R einstal ling Windows Me NOTIC E: The ope ratin g syst em CD pro vid es opt ions fo r rein stallin g your W indow s Me op erating system .
suppo rt.del l.c om Sof twa re S olut ions 4-9 1 5. C lic k Finish . Wind ows Setup i nstal ls neces sary files, and then restar t s the sy stem. 16 . S el e ct Boot Fr om Har d Dr ive , and then pres s <Enter> . 1 7 . In the User Inf or mation windo w , t ype y our name and, if appl icabl e, compan y name , and then cl ic k Next .
4-1 0 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide 6. Read t he i nf ormati on in t he L icense A gr eement screen, and t hen p ress <F 8> to conti nue. 7 . When t he Windo ws 20 00 P rof essional Set up sc reen appear s, use the ar ro w ke ys to select the Windows 2000 pa rtiti on option that you want .
suppo rt.del l.c om Chec ki ng In sid e Y ou r Comp uter 5-1 CH APTE R 5 Chec kin g I nside Y o ur Co mputer Th is c hapter descr i bes troubles hooting proce dures f or expa nsi on cards and sys tem memory . Some pr oced ures r equir e yo u to acce ss the i nside of the comput er an d rem ov e and r einstal l component s.
5-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Figure 5-1. Expans ion-Ca rd Installa tion Figure 5-2. Incorrec t Expansion- Ca rd Installatio ns fully s eated not fu lly .
suppo rt.del l.c om Chec ki ng In sid e Y ou r Comp uter 5-3 The fo llo wing subsec tions pr o vide troubl esh ooting pr ocedures for som e specif ic types of e xpan sion car ds.
5-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide 7 . Repl ace the com puter cov er , connec t a ll e xter nal ca bles, and tu rn on the s y stem. Enter the sy st em set up program a s de scrib ed in Ap pendi x B, “ Syst em S et up Pr o- gram, ” and v er ify that th e S eria l P o rt 1 is s et to Enabled .
suppo rt.del l.c om Chec ki ng In sid e Y ou r Comp uter 5-5 c. Repl ace th e patc h cabl e or netwo r k cabl e from the w al l jac k to the comput er . d. If replac ing t he pa tc h cable or netw ork c able do es no t sol ve t he pr oblem, tr y mo ving the computer to a kno wn good l ocati on on the network .
5-6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide 5. Chec k the DIM Ms and DIMM soc kets fo r brok en t abs and damag ed connector s. If a modul e is dam aged, replac e it. If a DIMM soc ket is dam aged, s ee Chapter 6 , “ Get t ing Help, ” f or ins tr uctions on obtai ning tec hnic al assi stance .
suppo rt.del l.c om Chec ki ng In sid e Y ou r Comp uter 5-7 9. R emo ve the r iser -board bra c ket. 1 0. Rei nstall a ll the expa nsi on cards y ou remo ved in step 5, rep lace the riser -board brac ke t, a nd r eplac e the computer co ver . See “ I nstalli ng Expan sion Card s ” in Chapter 2 f or instr ucti ons.
5-8 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide 4. Insert the Dell Di mension ResourceCD i nto the optica l driv e . NO TES: For sys tems ru nni ng W ind ows 98 or Window s Me, also in sert the Microsof t Windo ws 98 Boo t Disk or Microso f t W indo ws Me Boot Disk into t he disk et te driv e.
suppo rt.del l.c om Get ting H el p 6-1 CH APTE R 6 Gettin g Help Thi s c hapter descr ibes th e tools Del l prov ides to hel p you w hen you ha v e a problem with y our computer . It also te lls you w hen and how to call Dell for t ec hnical or cus- tom er as si sta nc e.
6-2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide Help T ools Dell pr ovid es a number of tool s to assi st you. Th ese tools a re described in the fo llo w- in g s ect ions . NO TE: Some of the f oll ow ing too ls ar e not al w ay s a vai labl e in a ll l ocati ons.
suppo rt.del l.c om Get ting H el p 6-3 • Elect roni c Quo te Servic e apmar k eting@del l.com (f or Asi an /Pa cifi c countr ies only ) sa les @de ll .
6-4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide R eturning Items for W arranty R epair or Cre dit P repare all items being retu rned , whether f or repa ir or credi t, as f ollo ws: 1 . Call Dell t o o btain an authori zati on number , and w rite it cl earl y a nd prominent ly on the outsi de of the bo x.
suppo rt.del l.c om Get ting H el p 6-5 Figure 6-1. Diagn ostics Checklist Name: ____ _______ ____ ___ ________ ___ ____ _______ ____ ___ ________ _______D ate: _____ ___________ ______ A ddress : ___.
6-6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide D ell C o ntact Nu m ber s T abl e 6- 1 pro v ides a rea cod es a nd tel epho ne num bers f or eac h depa rtment or ser vic e avai l able in Jap an.
suppo rt.del l.c om S ystem Sp ecificat ions A-1 APPENDIX A System Spec ifications T able A-1. T ec hnical Specifica tions Micro pr ocesso r Micro proc essor type .
A-2 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide Expansion Bus (c onti nue d) Expansi on-car d connec tors . . . . . . . . . . . . suppor ts two one -third – len gth PCI e x pansion ca rds Expansi on-car d connec tor si ze .
suppo rt.del l.c om S ystem Sp ecificat ions A-3 Dri ve s Exter nall y acce ssibl e . . . . . . . . . . . . . . . . . one 3.5-i nc h ba y fo r a slim-h eight 3 . 5-inc h disk et te driv e; one 5.25 -inc h bay fo r a slim- height o pti cal driv e Int ernall y accessi ble .
A-4 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide Vi deo (c on ti nu ed) V ideo reso lutions. . . . . . . . . . . . . . . . .
suppo rt.del l.c om S ystem Sp ecificat ions A-5 Enviro nmental T empera tur e: Op era ting . . . . . . . . . . . . . . . . . . . . . 10 ° to 35 ° C (5 0 ° to 95 ° F) * Sto rag e . . . . . . . . . . . . . . . . . . . . . . . – 40 ° to 65 ° C ( – 40 ° to 1 49 ° F) Relati ve hu midit y : Operat in g .
A-6 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -1 APPENDIX B Syst em Setup P r ogram Thi s app endix desc ribes th e syst em set up progra m, whic h you can u se to confi gure you r comput er as wel l as enabl e and disabl e your co mputer ’ s pas swo rd f eat ures.
B-2 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide T abl e B-1. Sys tem Setup Na vigat ion K ey s Keys Ac tion Mov es t he highl ight bar up o r dow n to select a n it em. Select s the subme nu f or the cur re nt optio n. Ret u rns to select ed screen f rom the Key H elp Gui de .
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -3 System Setup Scree ns and Options Th e sys tem set up screens are orga niz ed as f oll ows: • Th e l ef t sid e o f eac h sc reen li sts op tions t hat de fine the install ed hardwa r e in you r sy stem .
B-4 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide Main S creen Figur e B-1. Main Screen Menu T abl e B-2. Main Screen Menu Opti ons Option Fun ction Sys tem Inf ormat io n Di s pl ays the S ystem Inf or m atio n screen. See “ Syst em Inf ormat ion S creen ” f ound later in thi s appendi x.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -5 System Inf ormation Screen Fig ure B -2. Syste m Infor mation S creen Menu T able B-3. Syst em Inf ormati on Screen M enu Op tions Opti on Funct ion No ne Di sp l ays a c om pi la ti on of th e p re se nt se t t in g s of the ba si c syst em co nfigur at ion.
B-6 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide Pr oduct Informa tion Sc reen Fig ure B - 3. Pro duc t Info rm atio n S cre en Me nu T abl e B-4. P rod uct I nformat ion Sc reen Menu Options Option Fu ncti on None Displ ay s sy stem p roduct v ersi on number s and identif icati on co des.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -7 Disk Drives Sc reen Fig ure B -4. Disk Dr ives Scre en Menu T able B -5. D isk Dri ves Screen Menu Options Opti on Func tion Flopp y Driv e A Selec ts th e typ e of disk et te dri ve. V alid se lections are 1 .
B-8 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g G uide IDE P rimary Ch annel Maste r Submenu Fi gure B-5. ID E Primar y Chan nel Ma ster Su bmenu T abl e B-6. IDE Prima ry Channel M aster Su bmenu Opt ions Option Fu ncti on De vice Detec tion Mo de Specif ies the mode of dev ice detec tion on the c hannel.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -9 On bo ar d Pe rip h er al s Sc re e n Fi gu re B -6. Onboard P erip herals S cre en Menu T able B-7. On board Per iph erals Screen Men u Opt ions Opti on Func tion Seri al P ort Confi gures the seri al p ort.
B-1 0 Dell Di men sion 900 Sy stem R ef erence and T roubl esho otin g G uide IR Q I f p ort is se t to Enabl ed , avai l ab le in t er rupt s a r e 7 ( defau l t) and 5 . Operati on Mo de Se ts pa ra ll el p ort t o EPP (de f aul t ), ECP , Standard , or Bi-D ir ect ional mode of ope ration.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B-1 1 Boot Optio ns Screen Fig ure B -7. Boot Options Scr een Menu T able B-8. Boot Opti ons Screen Menu Op tion s Opti on Func tion B oot Sequenc e Determi nes the se quence of t he fir st, seco nd, and th ird bo ot devi ces .
B-1 2 Dell Di men sion 900 Sy stem R ef erence and T roubl esho otin g G uide Num Loc k Af ter Boot Det ermines w hethe r the ke y board ’ s N u m L oc k m ode r ema ins on after the system boots. T he selec tions are Disab le d (defau lt) and En ab l ed .
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -13 Date and Time Scr een Fi gure B -8 . D ate an d Time Screen Menu T able B-9. Da te and Ti me Screen Men u Opt ions Opti on Func tion Date R esets the d a te on t he comput er ’ s i ntern al cale ndar .
B-1 4 Dell Di men sion 900 Sy stem R ef erence and T roubl esho otin g G uide System Sec urity Scree n Figur e B-9. System Se cu rit y Screen Me nu T abl e B -1 0. Syst em Secur ity Scr een Menu Opt ions Option Fun ction Super vis or Pa ssw or d Sets, c hanges, or cancel s a supervisor pass wor d.
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -15 Advanced Option s Screen Fi gure B -10. Advanced Options Screen Me nu T able B-11. Advanced Opti ons Screen Menu Op tion s Opti on Func tion Memor y /Cac he Options Di sp lays t he Memory/Cac he Options sc ree n.
B-1 6 Dell Di men sion 900 Sy stem R ef erence and T roubl esho otin g G uide Memory/Cac he Options Submenu Figu re B-11. Memo ry/Cache O ptions Submenu T abl e B-12. Memo ry/Cache Opt ions Su bmenu Option s Option Fun ction Le vel 1 Cac he Sets L ev el 1 c ac he to En abl e d (def ault) o r Dis abled .
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -17 PnP/PCI Op tions Su bmen u Fig ure B -12. PnP/ PCI O ptions Sub menu T able B-13. P nP/PCI Opt ions Scr een Submen u Opt ions Opti on Func tion PCI IRQ Set ting Al low s the PCI IRQ set tings to be a ssigne d automati call y if se t to Au t o (def ault ) or manu ally if set to Manual .
B-1 8 Dell Di men sion 900 Sy stem R ef erence and T roubl esho otin g G uide Disabli ng a Fo rgotten Pa ssword If y ou for get y our user or super vis or pass wor d, y ou will be unabl e t o oper ate y our sys - tem or c ha nge set tings i n the sy s tem setu p program , respe ctiv ely , un til you di sab le the exi sti ng passw ord( s).
suppo rt.del l.c om Sy s tem Se tup Pr o gra m B -19 5. Mo ve t he passw or d jumper ( JP6) t o the “ b y pass ” set ting descr i bed in “ P asswor d J um p er ” in C ha p ter 2. 6. R eplac e all e xpansio ns car ds and the ri ser - board br ac ket.
B-2 0 Dell Dimen sion 900 S ys tem Ref ere nce and T roubl eshootin g G uide 1 0 . M ove the NV RA M jum pe r (J PX 2) to th e “ re ta in ” set ting desc ribed i n “ NVRAM Jum per ” in Cha pte r 2. 1 1 . Re place al l expa nsions cards , the riser -boar d brac ket , and the comput er co ver .
suppo rt.del l.c om Be ep C ode s and S ystem Messa ges C-1 APPENDIX C Beep Co des a nd S ystem Me ssages Y o ur appli cation pr ogr ams, the op era ting sy stem, and the com puter itsel f can pr ov i.
C-2 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g Guide S yste m Me ssag es The firs t column in T able C-2 lis ts sy stem messag es that may appear on the scr een during the start-up rou tine or dur ing normal sy stem opera tion.
suppo rt.del l.c om Be ep C ode s and S ystem Messa ges C-3 Expa ns io n ROM Allo ca ti on Fail The I /O ex pansio n ROM fai ls t o allo cat e for an expa nsion card. T urn o f f the compute r and discon - ne ct y our system and d e vices fr om t he i r e l ect ri c al ou t le ts .
C-4 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g Guide Memo ry E rro r at MM MM :S SSS: OOOO h (R: xxxx h, W: xx xx h) O ne or m ore DI MMs may be f a ulty or i mpr op- erly sea ted. See “ Syste m M e mo r y ” and “ R eseating DIMM s ” in Chapter 5 .
suppo rt.del l.c om Be ep C ode s and S ystem Messa ges C-5 Pres s <D el> key to ente r SETU P or F1 key to Cont in ue ... A syst em confi gurat ion err or is dete cted, or the hardw are conf igurat ion does n ot matc h the sys tem set up program confi gurat ion data.
C-6 Dell Dim ens ion 900 Sy s tem R ef erence and T roubl esho otin g Guide.
suppo rt.del l.c om R egu latory Not ices D-1 APPENDIX D Re g u l a t o r y N o t i c e s Elect roma gnetic In terf erence (EMI ) is an y si gnal or emis sion, radi at ed in free space or conduct ed a.
D-2 Del l Dimen sion 900 Sy s tem R ef erence and T roubl esho otin g Gui de Inf ormat ion T ec hnolog y Equipment (IT E) , in cludi ng periph era ls, e xpansi on cards, print - ers, i nput/ou tput (I.
suppo rt.del l.c om R egu latory Not ices D-3 Figur e D -1 . VCC I Cla ss A ITE Re gul ator y Ma rk Class B ITE Thi s is a Clas s B product base d on the standard of the V oluntar y Contro l Council f or Int erf er ence (V CCI) for inf ormati on tec hnolog y equipm ent.
D-4 Del l Dimen sion 900 Sy s tem R ef erence and T roubl esho otin g Gui de.
suppo rt.dell .c om Inde x 1 In dex A Advance d Options sc ree n, syst em set up progr am, B-15 assi st ance tec h nica l , 6 -1 tel ephon e numb ers, 6-6 warra nty r epai r or cred it, 6-4 audi o dr .
2 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide D Date a nd T ime screen, syst em s etu p progra m, B-13 DC po wer cables, 2-4 Dell Diagnos tics, 3- 9 Dell Dimensi on Resour ceCD, 3 -9, 4-2 diagnos ing pr oblem s, 3 -1, 6-1 Diagnost ics Check list , 6-5 diagnos tics.
suppo rt.dell .c om Inde x 3 int egrated dr ive elect ronics . See IDE int erf ace ca bles about, 2- 4 Int ernet hel p tools, 6-2 J jumper s about, 2- 8 boot- block jumper se tting s, 2-10 NVRAM jumpe.
4 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide power su pply cables . See DC p ower cab les power -on se lf-t est. See POST proble ms diagnos ing, 3- 1, 6-1 help tool s, 6-.
suppo rt.dell .c om Inde x 5 T techn i c al assi stan ce obtai ning, 6-1 warra nty r epai r or cred it, 6-4 techn ic al speci ficati ons, A-1 trou bleshoot ing about, 1- 3 basi c prob lems, 3-2 beep c.
6 Del l Dimen sion 900 S y stem R ef erence and T ro ubl eshoot in g Guide.
Een belangrijk punt na aankoop van elk apparaat Dell 900 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Dell 900 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Dell 900 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Dell 900 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Dell 900 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Dell 900 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Dell 900 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Dell 900 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.