Gebruiksaanwijzing /service van het product DN-V210 van de fabrikant Denon
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D VD VIDEO PLA YER DN-V210/DN-V310 USER GUIDE MODE D’EMPLOI GUÍA DEL USU ARIO.
i IMPOR T ANT TO SAFETY W ARNING: T o reduce the risk of fire and electric shock, this apparatus should not be exposed to rain or moisture and objects filled with liquids, such as vases, should not be placed on this apparatus CAUTION 1. Handle the power supply cord carefully Do not damage or deform the power supply cord.
ii 1. Read Instructions – All the safety and operating instructions should be read before the product is operated. 2. Retain Instructions – The safety and operating instructions should be retained for future reference. 3. Heed W arnings – All warnings on the product and in the operating instructions should be adhered to.
iii CAUTION: (English) T o completely disconnect this product from the mains, disconnect the plug from the wall socket outlet. The mains plug is used to completely interrupt the power supply to the unit and must be within easy access by the user .
iv NOTE ON USE / HINWEISE ZUM GEBRAUCH / OBSER V A TIONS RELA TIVES A L ’UTILISA TION / NOTE SULL ’USO / NOT AS SOBRE EL USO / AL VORENS TE GEBRUIKEN / OBSER VERA • A void high temperatures. Allow for sufficient heat dispersion when installed on a rack.
v CAUTION • The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc. • No naked flame sources, such as lighted candles, should be placed on the apparatus. • Attention should be drawn to the environmental aspects of battery disposal.
vi A NOTE ABOUT RECYCLING: (English) This product’ s packaging materials are recyclable and can be reused. Please dispose of any materials in accordance with the local recycling regulations. When discarding the unit, comply with local rules or regulations.
1 ENGLISH — T ABLE OF CONTENTS — z FEA TURES ............................................................. 2 x DISCS .................................................................... 3 c CAUTIONS ON HANDLING DISCS ....................... 5 v CONNECTIONS .
2 ENGLISH ACCESSORIES Please check to make sure the following items are included with the main unit in the carton: q Audio cord ......................................................................1 w V ideo cord .....................................
3 ENGLISH x x DISCS • The types of discs listed on the table below can be used on the DN-V210/DN-V310. The marks are indicated on the disc labels or jackets.
4 ENGLISH ■ Patent information Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license under U.S. Patent #:5,451,942 & other U.S. and worldwide patents issued & pending.
5 ENGLISH c c CAUTIONS ON HANDLING DISCS Discs Only the discs including the marks shown on page 5 can be played on the DN-V210/DN-V310. Note, however , that discs with special shapes (heart-shaped discs, hexagonal discs, etc.) cannot be played on the DN- V210/DN-V310.
6 ENGLISH v v CONNECTIONS NOTES: • Read the manuals of all the components when making connections. • Keep the power cord unplugged until all connections have been completed. • If the power is on when connections are made, noise may be generated and damage the speakers.
7 ENGLISH (2) Connecting to a TV or Monitor Equipped with Color Component Input Connectors AUDIO IN LR COMPONENT VIDEO IN YP B /C B P R /C R Color component output connectors (PR/CR, PB/CB and Y) The red (PR/CR), blue (PB/CB) and brightness (Y) signals are output independently , achieving more faithful reproduction of the colors.
8 ENGLISH (3) Connecting to a TV with 21-pin SCART T erminal (For only Europe model) • Use the commercially 21-pin SCAR T cable to connect the TV’ s 21-pin SCART terminal to the DN-V210/DN-V310’ s 21-pin SCART terminal (A V1). • Select “RGB” for the video output setting at the setup screen video setup.
9 ENGLISH (4) Connecting to a A V amplifier with a Built-in decoder When DVDs recorded in Dolby Digital or DTS are played, Dolby Digital or DTS bitstream signals are output from the DVD player’ s digital audio output connectors.
10 ENGLISH ■ Sound output from the DN-V210/DN-V310’ s digital audio output connectors In the case of bit stream output Settings DIGIT AL OUTPUT Audio recording format NORMAL PCM DVD video Dolby Di.
11 ENGLISH (5) Connecting to a Digital Recorder (MD Recorder , DA T Deck, etc.) ✽ Set the “AUDIO SETUP” default setting as shown below . (See page 26.) • “DIGIT AL OUTPUT” → “PCM” “96k LPCM OUT” → “96k>48k” Playing DVDs with incorrect settings may result noise that could damage your ears or the speakers.
12 ENGLISH (7) Connecting to a HDMI device HDMI T erminal This unit has one HDMI output. It can send digital video and analog signals from DVDs. It minimizes signal degradation caused by analog conversion so that high quality images can be enjoyed. Select an HDMI output mode from the SETUP MENU.
13 ENGLISH NOTES: • When connected to a monitor (i.e., TV , projector , etc.) that does not support HDCP , video and audio are not output. • Disconnecting or connecting cables with the power on can damage the equipment. T urn the power off before disconnecting or connecting cables.
14 ENGLISH b b P ART NAMES AND FUNCTIONS (1) Front Panel i y er t u w o !0 !1 !3 !2 !5 !4 !6 q !7 q POWER button • Press once to turn the power on. • Press again to set to the “OFF” position and turn the power off. • Set the power to the standby mode by pressing the POWER button on the remote control unit while the power is on.
15 ENGLISH (2) Rear Panel @1 @5 @6 @7 !9 @0 !8 @3 @4 @2 !8 Audio output connectors (AUDIO OUT) • Connect using the included audio cord. !9 SERIAL REMOTE terminal (DN-V310 only) • This is the terminal for serial control from an external device.
16 ENGLISH n n REMOTE CONTROL UNIT ■ The DN-V210/DN-V310 can be controlled from a distance using the included remote control unit (RC-963). (1) Inserting Batteries q Remove the remote control unit’ s rear cover . Cautions On Batteries • Use R03/AAA batteries in this remote control unit.
17 ENGLISH (3) Names and Functions of Remote Control Unit Buttons ■ Button not explained here function in the same way as the corresponding buttons on the main unit.
18 ENGLISH !6 RANDOM button Press this to play the tracks on the video or music CD in random order . !7 CLEAR button Press this to clear numbers that you have input. !8 A-B REPEA T button (A-B) Use this to repeat sections between two specific points. !9 REPEA T button Press this to play tracks repeatedly .
19 ENGLISH m m LOADING DISCS ■ Set discs in the disc tray with the labeled (printed) side facing up. 8 cm disc guide 12 cm disc guide Disc tray NOTE: • Do not move the DN-V210/DN-V310 while a disc is playing. Doing so may scratch the disc. (1) Opening and Closing the Disc T ray q T urn on the power .
20 ENGLISH , , CHANGING THE DEF AUL T SETTINGS ■ Make the initial settings to suit your usage conditions before starting playback. The initial settings are retained until they are next changed, even if the power is turned off.
21 ENGLISH Setup items for use Bold characters indicate factory defaults. The mark of is indicated when SETUP MENU MODE is set up by an EXPERT . DISC SETUP DIALOG SUBTITLE DISC MENUS AUTO PLA Y HD JPE.
22 ENGLISH When “VIDEO SETUP” is selected TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 2,3 1 1 Set the “VIDEO SETUP” in SETUP mode. (See page 20.) 2 Use the 5 and ∞ cursor buttons to select the desired setting.
23 ENGLISH 3 Press the ENTER button to decide the menu item. q When “HDMI RES.” (HDMI Resolution) is selected: Use the 5 and ∞ cursor buttons to select the HDMI out, press the ENTER button to decide. • AUTO : When HDTV and HDMI are connected, some TVs may automatically decide the appropriate HDMI RES.
24 ENGLISH 3 Switching HDMI RES. on the main unit: Press and hold the SHIFT and ¢ buttons for 3 seconds. The current status is shown in the display for 2 seconds. Continue holding down the SHIFT button and press the HDMI RES. button to switch the status.
25 ENGLISH 3 r When “BRIGHTNESS” is selected: Use the 5 and ∞ cursor buttons to select the level, press the ENTER button to decide. The factory default setting is BASIC. The screen brightness can be adjusted in steps from +7 to –7. The brightness settings will differ depending on the model of your TV .
26 ENGLISH When “AUDIO SETUP” is selected TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 2,3 1 1 Set the “AUDIO SETUP” in SETUP mode. (See page 20.) 2 Use the 5 and ∞ cursor buttons to select the desired setting.
27 ENGLISH 3 w When “96k LPCM OUT” is selected: Use the 5 and ∞ cursor buttons to select the conversion mode, press the ENTER button to decide. 96k (Factory default) When playing linear PCM DVDs.
28 ENGLISH When “DISC SETUP” is selected TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 2,3 1 1 Set the “DISC SETUP” in SETUP mode. (See page 20.) 2 Use the 5 and ∞ cursor buttons to select the desired setting.
29 ENGLISH 3 Press the ENTER button to decide the menu item. q When “DIALOG” is selected: Use the 5 and ∞ cursor buttons to select the language, press the ENTER button to decide. ENGLISH (Factory default) Select this when you want to play the DVD with the sound in English.
30 ENGLISH 3 e When “DISC MENUS” is selected: Use the 5 and ∞ cursor buttons to select the language, press the ENTER button to decide. ENGLISH (Factory default) Select this when you want to display the menus in English. FRENCH Select this when you want to display the menus in French.
31 ENGLISH 3 u When “ANGLE MARK” is selected: Use the 5 and ∞ cursor buttons to select “ON”or“OFF”, press the ENTER button to decide. ON (factory default) The angle mark is displayed when scenes at which angles are recorded are played. OFF The angle mark is not displayed, even when scenes at which angles are recorded are played.
32 ENGLISH NOTES: • An English caption decoder is required to display English captions. • DVDs with caption signals are indicated by the , , mark. English captions cannot be displayed when playing DVDs which do not contain caption signals. • The characters in which the captions are displayed (capital letters, small letters, italics, etc.
33 ENGLISH When “SYSTEM SETUP” is selected TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 2,3 1 1 Set the “SYSTEM SETUP” in SETUP mode. (See page 20.) 2 Use the 5 and ∞ cursor buttons to select the desired setting.
34 ENGLISH 3 Press the ENTER button to decide the menu item. q When “OSD LANGUAGE” is selected: Use the 5 and ∞ cursor buttons to select the language, press the ENTER button to decide. ENGLISH (Factory default) Select this to set the OSD language to English.
35 ENGLISH 3 t When “DEF AUL TS” is selected: 1. Press the ENTER button. 2. Use the number buttons to input the “8888”, then press the ENTER button. The settings that have been changed at “INITIAL SETTINGS” are restored to their initial (default) values.
36 ENGLISH When “DivX SETUP” is selected TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 2,3 1 1 Set the “DivX SETUP” in SETUP mode. (See page 20.) 2 Use the 5 and ∞ cursor buttons to select the desired setting.
37 ENGLISH 3 C. EUROPEAN Albanian, Croatian, Czech, Dutch, English, German, Hungarian, Irish, Polish, Rumanian, Slovenian, Serbian CYRILLIC Bulgarian, Belarusian, English, Macedonian, Moldavian, Russi.
38 ENGLISH . . PLA YBACK (1) Playback 1 2, 4 5 3 1 DVD POWER OPEN/CLOSE 2, 4 TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 5 6 7 1 T urn on the power . • Press the power button, the power indicator lights and the power turn on.
39 ENGLISH 4 Press the OPEN/CLOSE button. • For many interactive DVDs and video CDs with playback control, a menu screen appears. In this case use the procedure in step 6 to select the desired item. ✽ Interactive DVDs are DVDs including multiple angles, stories, etc.
40 ENGLISH STOP button STILL/P AUSE button SKIP button TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP STOP button SKIP buttons STIL.
41 ENGLISH (4) Forward/Reverse Searching During playback, press one of the SLOW/SEARCH buttons on the remote control unit. 1 : Reverse direction ¡ : Forward direction • When pressed again, the search speed increases (in four steps). • V ariable in 3 steps for CDs and video CD discs, 4 steps for DVD video.
42 ENGLISH ⁄0 ⁄0 PLA YING REPEA TEDL Y ■ Use this function to play your favorite audio or video sections repeatedly . Playing Repeatedly (Repeat Playback) RC-963 123 456 789 0 +10 A-B REPEAT REPEAT AUDIO SUBTITLE CALL RANDOM CLEAR PROG / DIRECT 1 1 In the play mode, • Main unit : Press the SHIFT and 4 buttons simultaneously for 3 seconds.
43 ENGLISH 1 FOLDER REPEA T TRACK REPEA T DISC REPEA T REPEA T OFF t For JPEG/DivX • Normal playback • File repeated • Entire disc repeated • Folder repeated • Repeat playback cancelled e Fo.
44 ENGLISH Playing a Certain Section Repeatedly (A-B Repeat Playback) RC-963 DVD POWER 123 456 789 0 +10 OPEN/CLOSE A-B REPEAT REPEAT AUDIO SUBTITLE CALL RANDOM CLEAR PROG / DIRECT 1,2 1 During playback, press the A-B button. • This sets start point A.
45 ENGLISH ⁄1 ⁄1 PLA YING TRACKS IN THE DESIRED ORDER ■ Use this function with DVD, Video CD, CD, MP3, WMA, DivX and JPEG to play the tracks in the desired order .
46 ENGLISH NOTE: • Programmed playback is not possible when PBC is turned on with video CDs. Press the TOP MENU button to turn PBC off. 123 456 789 0 +10 A-B REPEAT REPEAT AUDIO SUBTITLE CALL RANDOM.
47 ENGLISH TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY RC-963 ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 5 1, 2, 3, 4 1 1 For CD/MP3/WMA/DivX/JPEG: Use the 3 , 5 and ∞ cursor buttons to turn the Edit Mode at the top right of the file menu ON.
48 ENGLISH 5 Press the PLA Y button. • Playback of the tracks in the programmed order begins. Main unit Remote control unit ✽ When there are less than 2 folders for MP3/WMA/JPEG/DivX files: Repeat steps 2 and 3 above for each individual folder , and add files to be programmed.
49 ENGLISH ⁄2 ⁄2 PLA YING TRACKS IN THE RANDOM ORDER ■ Use this function with V ideo CD, CD, MP3, WMA, DivX and JPEG to play the tracks in random order .
50 ENGLISH ⁄3 ⁄3 USING THE ON-SCREEN DISPLA Y ■ Use this function to display and change information on the disc (titles, chapters, time, etc.) TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/.
51 ENGLISH ⁄4 ⁄4 USING THE MUL TIPLE AUDIO, SUBTITLE AND ANGLE FUNCTIONS Switching the Audio Language (Multiple Audio Function) ■ With DVDs containing multiple audio language signals, the audio language can be switched during playback.
52 ENGLISH Switching the Subtitle Language (Multiple Subtitle Function) ■ With DVDs containing multiple subtitle language signals, the subtitle language can be switched during playback.
53 ENGLISH Switching the Angle (Multiple Angle Function) ■ With DVDs containing multiple angle signals, the angle can be switched during playback. TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 1,2 1 During playback, press the ANGLE button.
54 ENGLISH ⁄5 ⁄5 USING THE MENUS Using the T op Menu ■ For DVDs containing multiple titles, the desired title can be selected and played from the top menu.
55 ENGLISH Using the DVD Menu ■ Some DVDs include special menus called DVD menus. For example, DVDs with complex contents may contain guide menus, and DVDs with multiple languages may contain audio and subtitle language menus. These menus are called “DVD menus”.
56 ENGLISH ⁄6 ⁄6 PLA YING IN THE ZOOM MODE TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY RC-963 123 456 789 0 +10 A-B REPEAT REPEAT AUDIO SUBTITLE ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP CALL RANDOM CLEAR PROG / DIRECT 1 2 1 In the play or pause mode, press the ZOOM button.
57 ENGLISH ⁄7 ⁄7 MP3/WMA FILE PLA YBACK Listening to MP3/WMA CD, CD-Rs and CD-RWs ■ There are many music distribution sites on the internet from which music files in MP3/WMA format can be downloaded. Music downloaded as instructed on the site and written onto a CD-R/RW disc can be played on the DN-V210/DN-V310.
58 ENGLISH 3 Use the 5 and ∞ cursor buttons to select the MP3/WMA file you want to play , then press the PLA Y button or ENTER button. • Playback starts. ✽ The display can be switched between the single elapsed time and the single remaining time by pressing the DISPLA Y button.
59 ENGLISH ⁄8 ⁄8 PLA YING STILL PICTURE FILES (JPEG format) ■ Uses of recordings you have made other than for your personal enjoyment are not permitted under the copyright law without permission of the copyright holder .
60 ENGLISH 3 Use the 5 and ∞ cursor buttons on the remote control unit to select the still picture file from which you want to start the slide show , then press the PLA Y button or ENTER button on the remote control unit. • The slide show starts. • Only the still picture files in the selected folder are played.
61 ENGLISH Special play modes for MP3/WMA and JPEG files • FOLDER (the MP3/WMA and JPEG files in the folder are played in order starting from the selected file) • FOLDER REPEA T (all the MP3/WMA a.
62 ENGLISH ⁄9 ⁄9 DivX FILE PLA YBACK Playing Picture CDs (JPEG format) ■ Playing Picture CDs The DN-V210/DN-V310 can play Kodak Picture CDs, so you can view the photographs stored on them on a TV screen. (Picture CDs is CDs containing photographs taken on conventional silver film cameras which have been converted into digital data.
63 ENGLISH Playing DivX movies stored on CD-Rs/RWs ■ DivX files recorded onto CD-Rs or CD-ROMs can be played back. 1 3 1 TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP STILL/PAUSE PLAY ENTER SETUP NTSC/PAL ZOOM SLIDE SHOW SLOW/SEARCH SKIP 3 2,3 1 Load the CD-R/RW disc on which the DivX files have been written into the DN-V210/DN-V310.
64 ENGLISH 3 Use the 5 and ∞ cursor buttons on the remote control unit to select the DivX file you want to start the DivX movies, then press the PLA Y button or ENTER button on the remote control unit.
65 ENGLISH File Menu Functions ■ MP3/WMA/DivX files and JPEG files are displayed in the file menu. Both file menus are displayed if the CD contains a mix of MP3/WMA/DivX files and JPEG files. If you want to display only the MP3/WMA/DivX or JPEG files, select “View Filter” at the top right as shown below .
66 ENGLISH ¤0 ¤0 ADV ANCED FUNCTION KEY LOCK ■ Operation of the buttons on the front panel (aside from the POWER button) is disabled to prevent accidental operation. 1 1 KEY LOCK indicator 1 Press the SHIFT and PLA Y buttons simultaneously for 3 seconds.
67 ENGLISH HIDE OSD ■ Switch the OSD and the display of the icons that appear on the screen on and off. 1 1 HIDE OSD indicator 1 Press the SHIFT and STOP buttons simultaneously for 3 seconds.
68 ENGLISH Change the Image on the DVD Player Wallpaper ■ The image on the DVD player wallpaper can be changed at the user’ s discretion. 1 3 1 4 44 TOP MENU /PBC MENU RETURN ANGLE DISPLAY STOP ST.
69 ENGLISH 3 Select the JPEG file to be set as the wallpaper and play it. Use the 5 and ∞ cursor buttons on the remote control unit to select the still picture file from which you want to start the slide show , then press the PLA Y button or ENTER button on the remote control unit.
70 ENGLISH Serial Remote Control (DN-V310 only) ■ Commands can be sent to the DVD player and the status requested and sent to the host via RS-232C. This DVD player can be controlled by a PC. Connect the player and a serial port on the PC with a 9-pin RS-232C straight cable.
71 ENGLISH ReturnV alue can have one of the following values 0 : No error x : Error code x ■ Hand shake flow chart • Control command and Status command DN-V310 PC Control command Control Status OK.
72 ENGLISH ■ External control status Group Command Parameter PC GetStatus Player status ReturnV alue, Status see Status codes GetDiscT ype Disc type ReturnV alue, Disc T ype see DiscT ype codes GetA.
73 ENGLISH ■ RC (Remote control) codes Keys/Functions RC codes (decimal) Digit 0 0 Digit 1 1 Digit 2 2 Digit 3 3 Digit 4 4 Digit 5 5 Digit 6 6 Digit 7 7 Digit 8 8 Digit 9 9 DVD POWER 12 RANDOM 28 RE.
74 ENGLISH ¤1 ¤1 TROUBLESHOOTING Check again before assuming the player is malfunctioning. ■ Are all the connections correct? ■ Are you following the instructions in the manual? ■ Are the amplifier and speakers operating properly? If the DN-V210/DN-V310 does not seem to be functioning properly , check the table below .
75 ENGLISH ¤2 ¤2 MAIN SPECIFICA TIONS Signal system: NTSC/P AL Applicable discs: (1) DVD discs 1-layer 12 cm single-sided discs, 2-layer 12 cm single-sided discs, 2-layer 12 cm double-sided discs (1.
D & M Holdings Inc. PROFESSIONAL BUSINESS COMP ANY TOKYO, JAP AN http://www .dm-pro.jp 05/2007 00M47AZ851020 ecmf-d Printed in China.
Een belangrijk punt na aankoop van elk apparaat Denon DN-V210 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Denon DN-V210 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Denon DN-V210 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Denon DN-V210 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Denon DN-V210 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Denon DN-V210 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Denon DN-V210 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Denon DN-V210 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
