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3M™ Drive-Thru Sy stems Model G5 and Mod el XT-1 Operating Ins tructions.
November 6 2014 – Revision 2.1 3M Comme rcial Sol utions Divisio n 3M™ Drive-Th ru Sys tems Mode l G5 and Model XT-1 Operating Ins tructions.
Table of Conten ts 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 3 of 77 Table of Contents OVERVIEW ....................................................................... ............
Table of Conten ts November 6 20 14 – Revision 2.1 Page 4 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Haptics “ Vibration” Alerts and Blu e LED Aler ts on Hea dsets ............................................
Table of Conten ts 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 5 of 77 M A INT ENANCE ................................................................................................
Table of Conten ts November 6 20 14 – Revision 2.1 Page 6 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Alert Messag e Externa l Trigger In puts ......................................................................
Overview 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 7 of 77 Overvie w Safety Information Safety Rules Read, understa nd, and follo.
Overview November 6 20 14 – Revision 2.1 Page 8 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons CAUTION To reduce the risks assoc iated with environmental conta minat.
Overview 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 9 of 77 The XT-1 Base Station co mplies with FCC RF ra diation exp osure limits. This equip ment should be installed and ope rated with a minimu m distance of 20cm betwee n the radiator and yo ur body.
Overview November 6 20 14 – Revision 2.1 Page 10 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Note: Modification s to this de vice shall not be made witho ut the writte n consent o f 3M Co mpany.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 11 of 77 Configuration Enter Configuration Mo de Configuratio n mode is a p asscod e-protected area that contains most of the configuration o ptions for the base station system.
Configuration November 6 20 14 – Revision 2.1 Page 12 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Interpreting D isplay Inf ormatio n Depending upo n what you are.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 13 of 77 Mode (Exit) button In run mode, you must pr ess and hold Mode while enterin g your passco de to enter user or installation ser vice.
Configuration November 6 20 14 – Revision 2.1 Page 14 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons • Peer-to -Peer – a d irect connection bet ween the base sta.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 15 of 77 Change Basic Volume S ettings Note: All volume settings should be adj usted during nor mal or peak b usiness ho urs.
Configuration November 6 20 14 – Revision 2.1 Page 16 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Change the Monitor Volume The monitor is an additional spe aker that can be u sed to monitor drive thr u communication without a hea dset, t ypically in the ki tchen.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 17 of 77 Vehicle Approach Some sites ar e equipped with a vehicle a pproa ch detector, which alerts you when a ve hicle enters the p arking lot or drive throu gh approach lane.
Configuration November 6 20 14 – Revision 2.1 Page 18 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons To change the night volu me setting: • Enter the con figuration mode, see p age 11. • Select a new value for 03 Night Volume > Reduce DriveThru Volume At Night By .
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 19 of 77 • Enter the base sta tion con figuration mode, see page 1 1. • Select 04 Registration > 2 Remove Headsets . • Scroll to the number of t he headset you want to un -register.
Configuration November 6 20 14 – Revision 2.1 Page 20 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Acoustic Echo Cancell er Perform the follo wing p rocedure if there is a dela yed repetition (e cho) of the outbound sou nd: • Enter the base sta tion con figuration mode, see page 1 1.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 21 of 77 Note: In half duplex i nstallatio ns, all latchi ng order taking modes and hands free mode are disab led.
Configuration November 6 20 14 – Revision 2.1 Page 22 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Note: Make sure that you disable the auto matic store closed pr ompt in stores that ar e open 24 hours. I. Enter the b ase station co nfiguratio n mode, see p age 11.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 23 of 77 Order Point T ALK with No Vehic le Perform the follo wing p rocedure to p ermit or pre vent the orde r taker to ta lk to the order point w hen no vehicle is detected .
Configuration November 6 20 14 – Revision 2.1 Page 24 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Notes: When the p ulse setting is u sed, each ca ll must be ended by pressing t he page button on the head set.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 25 of 77 Haptics “Vib ration” Alerts and Blu e LED Alerts on Headsets.
Configuration November 6 20 14 – Revision 2.1 Page 26 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons • Hands Free • Outside • Always On (Bypass Vehicle Detector) (Press o r to scr oll up and d own the list) Notes: Order taking modes are d escribed in the Operation sectio n.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 27 of 77 Change Site Informatio n Site infor mation is usef ul for warrant y registratio n and to sup port ser vice calls. This infor mation is most u seful when the system has a n internet co nnection.
Configuration November 6 20 14 – Revision 2.1 Page 28 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons T w o Base Station Setup In any installatio n where t here ar e two base station s (tande m, side-b y-side, or dual drive thr us), register all headsets to Base Statio n #1.
Configuration 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 29 of 77 Technical S ervice M essage Perform the follo wing p rocedure to c ustomize the Se rvice Scre en message. • Enter the con figuration mode, see p age 11.
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Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 31 of 77 Operation 3M™ Drive Thru Headset G5 Overv iew This chapter provide.
Operation November 6 20 14 – Revision 2.1 Page 32 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons • On the op posite side o f the Headset Carrier, ensure t hat the Control P od Locking Mecha nism is in t he unlocked position b y sliding it all the way to the left.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 33 of 77 Figure 2 Figure 3 Figure 4.
Operation November 6 20 14 – Revision 2.1 Page 34 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Indicator LED Lights T 2 Volume Control PAGE T1 Adjustment Slide Battery Latch Identification Tag Compon ent Identificat ion and D escription • Adjustment Slide : Push or pull to adjust for a comfortable fit.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 35 of 77 Indicator Ligh t M odes Use the table b elow to under stand the mean.
Operation November 6 20 14 – Revision 2.1 Page 36 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons G5 Headset Indicator Light Modes Indicator Mode Description Off (no light) Indicates pow er is off. Headset is in sleep / hibernate mode.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 37 of 77 Flashing in this sequen ce Red 4sec blan k Red 4sec blan k…….
Operation November 6 20 14 – Revision 2.1 Page 38 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Replace the B atter y It is important to ha ve fully ch arged batteries in t he headset. W hen a batter y is low, the system p lays a “chan ge battery now” message in the headset every 15 seconds.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 39 of 77 Out of Range In addition to “Change Battery No w” you may also hear a message for “Out of Range.
Operation November 6 20 14 – Revision 2.1 Page 40 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Compon ent Identificat ion and D escription Figure 2 • Adjustment Slide : Push or pull to ad just for a comfortab le fit.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 41 of 77 Indicator Ligh t M odes Use the table belo w to understand the meaning of the indica tor light on t he headset: Indi c a t o r M od e D e s c ript ion Of f ( n o l i g h t) I n d i c a te s p o w e r i s o ff .
Operation November 6 20 14 – Revision 2.1 Page 42 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons 2. Adjust the size o f the headban d until the ear pa d rests against o ne ear and the batter y side pad r ests just above the other ear .
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 43 of 77 Figure 4 Out of Range In addition to “Change Battery No w” you may also hear a message for “Out of Range.” If you hear t his in your head set, you need to move closer to the Base Station.
Operation November 6 20 14 – Revision 2.1 Page 44 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Base Station Setup Most of the base s tation configuratio n is performed duri ng installation b y the installer or b y a manager.
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 45 of 77 Note: Your system ma y be configur ed with fewer ord er taking mode options than the number describe d in this s ection.
Operation November 6 20 14 – Revision 2.1 Page 46 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Auto m atic Standby: On and O ff When Auto matic Standb y is on, the order ta ker’s microphone a nd the order point microphone t urn off when the vehicle is no lo nger detected .
Operation 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 47 of 77 • The headset b uttons T1 and T2 communicate onl y with order p oint 1 and order point 2, respectivel y. • For paging, press ing the page button on a lane 1 headset is o nly heard by other lane 1 head sets.
Maintenance 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 48 of 77 Maintenance G5 Headset Replacing the Carrier If the Carrier is dam.
Maintenance 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 49 of 77 Refitting the headset with the new Carrier Use the steps outli ned.
Maintenance November 6 20 14 – Revision 2.1 Page 50 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Cleaning the Co ntacts in the Heads et Charg er well s Unplug Headset Charger fro m the wall. Turn Headset C harger upside down and shake out an y loose debris.
Maintenance 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 51 of 77 Disposing of Batteries To help pr otect the environment and c onform to reg ulations, G5 rechargeable batteries must be returned to 3M a t the end of their u seful life.
Maintenance November 6 20 14 – Revision 2.1 Page 52 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons XT-1 Headset Replacing the Ear and Headban d Pads To rep lace the ear pad, r emove the worn/damaged ea r pad fro m the ear cup and replace it with a new pad.
Maintenance 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 53 of 77 Low Battery Message When the batter y voltage is too low, the headset sou nds a “change b attery no w” message at fiftee n-second inte rvals to alert the op erator to install a fully charged battery.
Maintenance November 6 20 14 – Revision 2.1 Page 54 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons • Remember that a ba ttery recha rge takes approxi mately 3 ½ ho urs. • Avoid re moving and reinserti ng batteries while the y are char ging (charging status i ndicator is RE D).
Troubleshooting 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 55 of 77 Troubleshooting Headset Indicator Lights The follo wing table describes the o perating modes o f the headsets acco rding to the indicat or lights.
Troubleshooting November 6 20 14 – Revision 2.1 Page 56 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons G5 Headset Indicator Light Modes Indicator Mode Description Off (no light) Indicates power is off. Headset is in sleep / hibernate mode.
Troubleshooting 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 57 of 77 Red + 4sec blank + Red + 4sec blank…….
Troubleshooting November 6 20 14 – Revision 2.1 Page 58 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Problem Possible Cause Solution System is in Always On order taking mode. Change the talking mode. Audio on all headsets cuts out or is interrupted.
Troubleshooting 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 59 of 77 Battery and Battery Charger T roubleshooting XT - 1 Batter y and Batte ry Charger Problem Possible Cause Solution No lights come on when a battery is inserted into charger.
Appendix: Declara tion of Conformity 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 60 of 77 Appendix: Declaration of Conformity.
Appendix: Base St ation Specifications 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 61 of 77 Appendix: Base Station Specifications Physical Parameter Specification or Requirement Dimensions (l x w x d) 20 in.
Appendix: G5 Cha rger Specifications November 6 20 14 – Revision 2.1 Page 62 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Appendix: G5 Charger Specifications Physical Parameter Specification or Requirement G5 Desk Charger G 5 Wall Charger Dimensions (l x w x d) 6.
3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons March 2014 – Revision 2.0 Page 63 of 77 Appendix: Greeter Module Greeter Setup The Greete r Module is an accessor y used to .
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 64 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons h) Message Names Messag e Activation Perform the follo wing proce dure to schedule and activa te GREET ER and REMINDER mes sages.
Appendix: Greet er Module 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 65 of 77 5. Using the , , ⊳ , and Enter keys, select the message type.
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 66 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons :CHOOSE HEADSETS MESSAGES PLAYBACK TO: Msg.<011> [Reminder 1 ] [REMINDER ] [Headset 1234]<YES> ▐ [Headset 2020]<YES> [XXXXXXXXXXXX]<YES> ▐ [XXXXXXXXXXXX]<YES> 3.
Appendix: Greet er Module 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 67 of 77 1. Navigate to Playback After Delay Of >XX< Seconds where “xx” represents t he current nu mber of seconds.
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 68 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons 2. Change the val ue of the playback setti ng. Your choices ar e: • YES - A tone will pla y in the headsets while the greet ing message plays to the c ustomer at the order point.
Appendix: Greet er Module 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 69 of 77 V2 Greeter Modules require XT-1 ba se station software vers ion 3.00 or later to function pro perly. V3 Greeter Modules require XT-1 base statio n software versio n 4.
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 70 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons 1. Enter the greeter configuration menu.
Appendix: Greet er Module 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 71 of 77 a) Message Activation b) Record Messages c) Message .
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 72 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Greeter Setup (Sy stem Default s) M es s agi n g Day.
Appendix: Greet er Module 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 73 of 77 Greeter Setup (Custom er Settings) M e s s ag i n g .
Appendix: Greet er Module November 6 20 14 – Revision 2.1 Page 74 of 77 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons Greeter Setup (Example Settings) M e s s age As s i .
Index 3M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instructi ons November 6 20 14 – Revision 2.1 Page 75 of 77 Index Acoustic echo ......... ............... ............... ........... 20 Acoustic echo cancelling ................ ....
Listen modes .................................................... 45 Listing headsets ............................................... 19 Load templates ................................................ 2 9 Low battery ..................................
Index 3 M™ Drive-Th ru Systems Model G5 and Model XT-1 Operating Instr uctions November 6 20 14 – Revision 2.1 Page 77 of 77 Warrant y , Limited Remed y , and Disclaimer: 3M warrants that its inte.
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