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® Enter prise Repor ter USER GUIDE Administrator Console Model: ER Release 5.0.00 • Manual V ersion 1.01.
II 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE.
8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE iii 8 E 6 E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE © 2008 8e6 T echnologies All rights reserved. 828 W . T aft Ave., Orange, CA 92865 , USA V ersio n 1.01, published Ja nuary 2009 for software re lease 5.
IV 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE.
8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE v C ONTENT S E NTERPRISE R EPORTER O VERVIEW .................. ................. 1 Operations .......................................... .........................................
C ONTENTS vi 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Add/Edit/Delete Administrators screen ..................... ......... 23 View a List of Administrators .. ................ ................... ... 24 Add an Administrator .
C ONTENTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE vii Verify SMTP Settings....... ................ .................... ......... 50 Server Status screen .............. ................ .................... ......... 51 View the Status of the Server .
C ONTENTS viii 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Modify the Username Display Setting........ ................... 80 Page View Elapsed Time screen .......... ................. ............ 82 Establish the Unit of Elapsed Time for Page Views.
C ONTENTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE ix Standard Warranty ............. ................ ................ .................... ....... 111 Technical Support and Service ............. .................... ..
C ONTENTS x 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Hard drive failure ................. ................ ................ .............. 135 Step 1: Review the notification email ................ .......... 135 Step 2: Verif y the failed dr ive in the Admin console .
E NTERPRISE R EPORTER O VERVIEW O PE RATIONS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 1 E NTERPRISE R EPORTER O VERVIEW Though many comp anies have Internet filter ing solutions to prevent employees from acce ssing inappro priate, non-work related Web sites, simply blocking these sites is not enough.
E NTERPRI SE R EPORTER O VERVIEW H OW TO U SE THIS U SER G UIDE 2 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE How to Use this User Guide Organization This User Guide is org.
E NTERP RISE R EPORTER O VERVIEW H OW TO U SE THIS U SE R G UI DE 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 3 Conventions The following icons are use d throughout this user guide: NOTE : The “note” icon is followed by italicized text providing additional information about th e current topic.
E NTERPRI SE R EPORTER O VERVIEW H OW TO U SE THIS U SER G UIDE 4 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE T erminology The following terms are used through out this user guide. Sample images (not to scale) are included for ea ch item.
E NTERP RISE R EPORTER O VERVIEW H OW TO U SE THIS U SE R G UI DE 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 5 • field - an area in a dialog box, window , or screen that either accommodates your data entry , or displays pertinent information.
E NTERPRI SE R EPORTER O VERVIEW H OW TO U SE THIS U SER G UIDE 6 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • radio button - a small, circular object in a dialog box, window , or screen used for selecting an option. This object allows you to toggle between two choices.
E NTERP RISE R EPORTER O VERVIEW H OW TO U SE THIS U SE R G UI DE 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 7 • window - displays on a screen, and can cont ain frames, fields, text boxes, list boxes, buttons, and radio buttons.
A DMINISTRATOR S EC TION I NTRODUCTI ON 8 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE A DMINISTRATOR S ECTION Introduction The authorized administrator of the ER Server is .
A DMINISTRAT OR S ECTION I NTRODUCTION 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 9 NOTES : This user guide is accessible via the Help link beneath the banner in any screen in the Admin istrator console.
A DMINISTRATOR S EC TION C OMPONENTS AND E NVIR ONMENT 10 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Component s and Environment Components Hardware • High performance server • One or more high-capacity h ard drives • Optional: One or more att ached “NAS” stora ge devices (e.
A DMINISTRATOR S ECTION C OMPONENTS AND E NVIRON MENT 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 11 Environment Wo rkst ation Requirement s • Windows 2000, NT 4.0, or XP operating syste m • Internet Explorer (IE) V ersion 6.
A DMINISTRATOR S EC TION C HAPTER 1: A CCESSING THE S ERVER 12 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Chapter 1: Accessing the Server Preliminary Network Settings T o initially set up your ER Server , follow the instructions in the ER Quick S tart Guide booklet p ackaged with your ER unit.
A DMINISTRAT OR S ECTION C HAPTER 1: A CCESSING THE S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 13 For example, if your IP address is 1.2.3.4, type in http:// 1.2.3.4:88 or https://1.2.3.4:8843 . 3. Click Go to open the login scre en of the Administrator console application (see Fig.
A DMINISTRATOR S EC TION C HAPTER 1: A CCESSING THE S ERVER 14 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE NOTES : When loggin g on the Server for the first time, the ER S tatu s pop-up box opens, and the main scree n displays with a message, as shown in the exampl e in Logging on the First T ime.
A DMINISTRAT OR S ECTION C HAPTER 1: A CCESSING THE S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 15 Logging on the First Time If you are logging on the Ad ministrator console for the first time, the main screen displays with a message that asks you to specify the Server ’s function: Fig.
A DMINISTRATOR S EC TION C HAPTER 1: A CCESSING THE S ERVER 16 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 2. Click Apply to confirm your selection.
A DMINISTRAT OR S ECTION C HAPTER 1: A CCESSING THE S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 17 3. In the User Name field, enter up to 20 characters—this may include upper- and/or lo wercase alphanumeric char- acters, and special characters.
A DMINISTRATOR S EC TION C HAPTER 1: A CCESSING THE S ERVER 18 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Log Off T o log off t he Administrator console, click the Logout link beneath the banner in any screen to display the log out screen: Fig.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 19 Chapter 2: Configuring the ER Server Administrator Console After logging on the Server , the main screen of the Adminis- trator console displays in your W eb browser: Fig.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 20 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE NOTE : The mode of the Server displays on the main screen.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 21 Box Mode screen The Box Mode screen displays by default when you first log on the Server , or when the Box Mode optio n is selected from the Network menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 22 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Change the Box Mode 1. Click the Change Mode button to display t he two box mode options on the screen: Fig. 1:2-3 Change Box Mode 2.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 23 Add/Edit/Delete Admin istrators screen The Add/Edit/Delete Ad ministrators scre en displays when the Administrators option is selected from the Ne twork menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 24 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew a List of Administrators T o view a list of administrat or user names, click th e down arrow at the New Administrator field.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 25 Delete an Administrator 1.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 26 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Locked-out Account s and IPs screen The Locked-out Account s and IPs screen displays when the Lockouts option is selected fro m the Network menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 27 NOTE : An account or IP address be comes locked if the Pass- .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 28 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • IP: ‘x.x.x.x’ has bee n succe ssfully unlocked. NOTE : In the text above, ‘xxx’ and ‘x.x.x. x’ represents the unlocked us ername/IP ad dress.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 29 Set up/Edit IP Addresses TIP : In order for the Server to ef fectively communic ate with yo ur system, be sure all fields contain accur ate information before saving your settings.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 30 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Routing T able screen The Routing T able screen displays when the Routing T able option is selected from the Network menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 31 Add a Router 1. In the Destination field, enter th e IP address of the network to wh ich data p acket s will be forwarded.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 32 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Regional Setting screen The Regional Setting screen displa ys when the Region al Setting option is selected from t he Network menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 33 Specify the Time Zone 1. At the Region pull-down menu, select your country from the available choices. 2. At the Location pull-down menu, select the time zone f or the spec ified regi on.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 34 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 1. Enter or edit an IP address in each appropriate field: • In the Server 1 field, enter the IP ad dress of the primary NTP server to be used for clock settings on your Server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 35 Network Diagnostics screen The Network Diagnostics screen displays when the Diag- nostics option is selected from the Network menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 36 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Ping The ping utility is used for verifying whether the Server can communicate with a machine at a given IP address within the network, and the speed of the network conne ction.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 37 TIP : If the machine cannot be cont acted, be sure the ping feature on that machine is turned on.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 38 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Fig. 1:2-1 1 T race Route results As indicated by the result s for the sample entry , the packet made 30 hop s.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 39 SNMP screen The SNMP screen displays when the SNMP op tion is selected from the Network menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 40 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Enable SNMP The Monitoring mode is “Off” by defau lt. T o enable SNMP , click Enable in the Monitoring Mode frame .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 41 Server Menu The Server pull-down menu includes options for setting u p processes for maintaining the Server .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 42 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Backup screen The Backup screen displays when the Backup option is selected from the Server menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 43 Although automatic backup s to a local ER hard drive are sche.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 44 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Set up/Edit External Backup FTP Password In order to back up the ER Server’s databa se to a remote server , an FTP account must be est ablished for the remote server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 45 When performing a manual backup, the ER’ s datab ase is immediately saved to the in te rnal backup drive. From the remote server , the backup data base can be retrieved via FTP , and then stored off site.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 46 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Perform a Restoration to the ER Server There are two pa rts in performing a resto ration of data t o your ER Server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 47 Self Monitoring screen The Self Monitoring screen displays when the Self-Moni- toring option is selected from the Server menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 48 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew a List of C ontact E-Mail Addresses If this feature is.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 49 SMTP Server Setting screen The SMTP Server Setting screen is used for ente ring settings for the Simple Mail T ransfer Protocol that will be used for sending email alert me ssages to specified adminis- trators.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 50 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 3. By default, the Email queue size is 50 . This can be changed to specify the maximum number of request s that can be placed into the q ueue awaiting an available outbound connection.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 51 3. Click OK to close the pop-up box and to process your request. If all SMTP settings are acce pted, the test email should be received at the specified address.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 52 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew the Status of the Server The Product V ersion number of the sof tware displays at the top of the screen, along with the date that software version was implemented.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 53 Secure Access screen The Secure Access screen displays when the Secu re Access option is selected from the Server men u.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 54 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Activate a Port to Access the Server 1. After the administrator at the customer ’s site authorizes you to use a designated port to access th eir Server , enter that number at the Port # field.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 55 T erminate a Port Connection 1. After maintenance has been performed on the customer ’s Se rver , select the active port number from the list box by clicking on it.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 56 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Sof tware Up date screen The Softwa re Update screen displays when the Sof tware Update option is selected from the Server menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 57 V iew Installed Software Updates Any software update previously installed on the Se rver displays in the ER Patch History frame.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 58 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Install a Software Update W ARNING : Before installing a sof t ware update, you mu st shut off the Server ’s sof tware by selecting the Shut down Software option on the Shut Down screen .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 59 Apply Now : 1. Click Apply Now to open a dialog box containing infor- mation about the sof tware release: Fig. 1:2-23 Software update dialog box 2.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 60 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 3. After reading t he content s of the End User License Agreement, click Ye s if you agree to its terms. This action closes the EULA dialog box and begins the so ftware update application process.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 61 NOTE : Af ter installing the software up date, if a message displays that inform s you to rebo ot the Server , you should select the Restart Software option on the Shut Down screen .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 62 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Specify Proxy Settings 1. In the Proxy Setting frame, by default “Disable” is selected. Click “Enable” if the server is in a proxy server environment.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 63 Shut Down screen The Shut Down screen displays when the Shut Down option is selected from the Server menu. This screen is used t o restart or shut down the Server ’s sof tware or hardware.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 64 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE When the Server is running again, these files are FTPed to the Server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 65 NIC Mode screen The NIC Mode screen displays when the NIC Mod e option is selected from the Server menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 66 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew the NIC Nego tiation T o verify or correct the negotia.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 67 NOTE : The status (Up or Down) of the Interfac e displays t o the right of the LAN1 and LAN2 labels .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 68 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Restart the Web Client Server In the Restart Web Client Server frame, click Rest art to restart the W eb Client server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 69 Hardware Failure Detection screen If using an ERH, HL, or SL unit, the Hardware Failure Detec- tion screen displays when the Hardware Failure Dete ction option is selected from the Serve r menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 70 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE If any of the hard drives has failed, the messag e “F AIL” displays for the corresponding drive number list ed at the right of the screen, and instru ctions for replacing the hard drive display below: 1.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 71 Consolidated ER: Consolid ated Mode Setting screen If using a consolidated ER (CER) , the Consolidated Mode Setting screen displays when C onsolidated Mode Setting is selected from the Server menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 72 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Add a Remote ER 1. By default “Add new ER” is selected in the Cu rrent ER boxes list box. If this choice is not selected, make this selection.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 73 The following information displays in th is pop-up box: Name .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 74 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Dat abase Menu The Database pull-down menu includes options for config- uring the database. The se options are: IP .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 75 based on the IP addresses of their mach ines, their user- names, and/or their machine names. Information set up on this screen is used by the Client when logging a user ’s Internet activity .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 76 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE As the administrator of th e Server , you have the option to either enable or disable this feature for logg ing users’ activ- ities by usernames, machine names, and/or IP addresses of machines.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 77 V iew the User Name Id entification screen There are two fram.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 78 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • St atic IP assignment - this option logs a user’s activity by the IP address of the machine use d. When selecting this option, the Update button beco mes acti- vated.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 79 Username Display Setting screen This Username Display Setting screen displays when the Username Display Setting option is selected from the Data- base menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 80 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew the Current User name D isplay Setting In the Current Username Display Settin g frame, the current username format displays—if previously entered in the Display username field and saved on this screen .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 81 4. Click Add to include your se lection in the Display user- name field below . NOTE : Follow steps 3 and 4 for each field to be added to the Display username field below .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 82 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Page View Elap sed Time screen The Page V iew Elapse d T ime screen displays when the Elapsed T ime option is selected from the Dat abase menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 83 Elapsed Time Rules Each time a user on the network acce sses a Web site , this activity is logged as one or more visit(s) to th at site.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 84 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Page Definition screen The Page Definition screen displays when the Page Defin i- tion option is selected from the Database me nu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 85 Remove a Page T ype T o remove a page type from the detail report: 1. Select the page e xtension from the Current p age types list box.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 86 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE T ools screen The T ools screen displays when the T ools option is selected from the Datab ase menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 87 V iew Diagnostic Reports 1. Choose a report from the pull-down menu (T able S tatus, Process List, Full Process List, T ables, or Daily Summary).
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 88 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • db Expiration - This log includes information about expiring data on the Server . • db Expire Summary - This log provides a list of dat a expiration from summary tab les.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 89 • Patch Log - This log gives information about ap plied softwa re updates. • MYSQL Log - This log provides information pert aining to the MySQL server .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 90 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Expiration screen The Expiration screen displa ys when the Expiration option is selected from the Dat abase menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 91 NOTES : On a cons olidated ER (C ER), several of the statistics shown in a st andard ER are not in cluded since this information is not pertinent to the CER.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 92 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • Expire - pert ains to the action of dropp ing data from the Server when there is no room lef t on the hard drive for additional storage.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 93 V iew Data Storage S tatistics In the S tatus section of this screen, the date and time of the last database expiration d isplays in the S tatus bar .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 94 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE NOTE : This field does not display on a consolidated ER. • Current archive dat a (yearweekno/date scop e) - the range of dates and times of archive dat a currently stored on the Server .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 95 • Average disk usage per day - this field only displays on the consolidated ER and s hows the average percent age of disk space used ea ch day .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 96 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE your specifications. This number is af fected by th e hits/ day on the Server , and the maximum number of weeks of data the Server is able to hold.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 97 Change Data S torage Settings The Change Settings section of t he screen is used for updating the amount of dat a that will be stored on the Server box in the future.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 98 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE • the figure saved in the Percent age of live dat a field .
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 99 NAS St atus screen The NAS S tatus screen displays when the NAS S tatus option is selected from the Dat abase menu.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 100 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE V iew NAS Status Information One of the following informati.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 101 Fig. 1:2-42 Optional Features screen.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 102 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Enable Search S tring Reporting If Search S tring Reporting.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 103 algorithm, an end user could never have more than 24 hours of W eb time within a given 24-hour perio d.
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 104 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Enable, Configure Pass word Security Option In the Password.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 105 • OFF - Choose this option if the user will not be locked out by username a fter entering the incorrect pas sw o rd .
A DMINISTRATOR S EC TION C HAPTER 2: C ONFIGURING THE ER S ERVER 106 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE User Group Import screen The User Group Import screen displays when the User Group Import option is selected from the Dat abase menu.
A DMINISTRATOR S ECTION C HAPTER 2: C ONFIGURING THE ER S ERVER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 107 W ARNING : Be sure to import users and user group s whenever modifications are made to user names in the Userna me Display Setting screen.
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES T ECHN ICAL S UPPORT 108 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE T ECHNICAL S UPPORT / P RODUCT W ARRANTIES T echnical Support For technical support, visit 8 e6 T echnologies’ s T echnical Support We b page at http://www .
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES T EC HNICAL S UPPORT 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 109 Office Locations an d Phone Numbers 8e6 Corporate Headquart ers (USA) 828 West T aft A venue Orange, CA 92865-4232 USA Local : 714.
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES T ECHN ICAL S UPPORT 110 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Support Procedures When you cont act our technical support d.
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES P RODUCT W ARRANTIES 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 111 Product W arranties S tandard W arranty 8e6 T echnologies wa.
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES P RODUCT W ARRANTIES 112 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE T echnical Support and Service 8e6 T echnologies will provide initial inst allation support and technical support for up to 90 days following installation.
T ECHNICAL S UPPORT / P RODUCT W ARRANTIES P RODUCT W ARRANTIES 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 113 Extended W arranty (optional) The extended warranty applies .
A PPENDICES S ECTION A PPENDIX A 114 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE A PPENDICES S ECTION Appendix A Evaluation Mode By default, the ER Server and Client are set to the evalua- tion mode.
A PPENDICES S ECTION A PPENDIX A 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 115 Y ou have the option to either use the ER unit in the evalua- tion mode, or change the ev aluation mode in one of two ways—by extending the evaluation period, or b y activating the unit so that it can b e used in the activated mode.
A PPENDICES S ECTION A PPENDIX A 116 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Use the Server in the Evaluation Mode T o use the unit in the evaluation mode, click th e "X" in the upper right corner of the ER S tatus pop-up box to close it.
A PPENDICES S ECTION A PPENDIX A 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 117 When the Server is in the evaluatio n mode, the following message displays at the top of th.
A PPENDICES S ECTION A PPENDIX A 118 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Fig. A-3 Activation Page pop-up box Activation Page 1. In the Activation Page pop-up box, th e Hostname of the Server , IP address, and Mac Addre ss (Media Access Control address) display .
A PPENDICES S ECTION A PPENDIX A 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 119 4. Click Activate to display the confirmation message in the Activation Page pop-up box: .
A PPENDICES S ECTION A PPENDIX B 120 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Appendix B Disable Pop-up Blocking Software A user with pop-up blocking software installed on his/he r workstation will need to disabl e pop-up blocking in order to use the Client.
A PPENDICES S ECTION A PPENDIX B 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 121 2. Choose Always Allow Pop-Ups From to open the Y ahoo! Pop-Up Blocker dialog box: Fig. B-2 Allow pop-ups from source 3. Select the source from the Sources of Recently Blocked Pop-Ups list box to activate the Allo w button.
A PPENDICES S ECTION A PPENDIX B 122 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Google T oolbar Pop-up Blocker Add the Client to the White List T o add the Client to the white list so that it will alwa ys be allowed to pass, go to the Google T oolbar and click the # blocked icon: Fig.
A PPENDICES S ECTION A PPENDIX B 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 123 AdwareSafe Pop-up Blocker Disable Pop-up Bl ocking AdwareSafe’s SearchSafe toolbar let s you toggle between enabling pop-up blocking (# popu p s blocked) and disabling pop-up blocking (Popup protection of f) by clicking the pop- up icon.
A PPENDICES S ECTION A PPENDIX B 124 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Windows XP SP2 Pop-up Blocker This sub-section provides in formation on setting up pop-up blocking and disabling pop-up blocking in Windows XP SP2.
A PPENDICES S ECTION A PPENDIX B 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 125 Use the IE T oolbar In the IE browser , go to the toolbar and select T ools > Pop- up Blocker > T urn On Pop-up Blocker : Fig.
A PPENDICES S ECTION A PPENDIX B 126 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Add the Client to the White List There are two ways to disable pop-up blockin g for the Client and to add the Client to your white list. Use the IE T oolbar 1.
A PPENDICES S ECTION A PPENDIX B 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 127 Use the Information Bar With pop-up blocking enabled, the Information Bar can be set up and used for viewing information about blocked pop- ups or allowing pop-up s from a specif ied site.
A PPENDICES S ECTION A PPENDIX B 128 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 3. Click Ye s to add the Client to your white list and to close the dialog box. NOTE : T o view your white list, go to the Pop-up Blocker Settings dialog box (see Fig.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 129 Appendix C RAID Maintenance This appendix perta ins to ER “H”, “SL”, and “HL” s.
A PPENDICES S ECTION A PPENDIX C 130 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Part 2: Server Interface LED indicators in SL and HL unit s On an “SL” and “HL” uni.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 131 LED Indicator Chart Below is a chart of LED indicators in the “SL” and “HL” unit: L.
A PPENDICES S ECTION A PPENDIX C 132 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Front control p anels on H, SL, and HL unit s Control panel bu ttons, icons, and LED indicators display on the right side of the front panel.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 133 Overheat/Fan Fail (icon) – This LED is unlit unless the chassis is overheated.
A PPENDICES S ECTION A PPENDIX C 134 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Rear p anels on H and HL unit s UID (LED indicator) – On the rear of the “H” or “HL” chassis, to the left of the power supplies, a stead y blue UID LED indi- cator displays when the UID button on the control p anel is pressed.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 135 Part 3: T roubleshooting The text in this section explains how the server alerts the administrator to a failed compo nent, and what to do in the event of a failure.
A PPENDICES S ECTION A PPENDIX C 136 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE S tep 2: V erify the failed drive in the Admin console The Hardware Failure Detection scre en in the Administrator console is accessible via the Server > Hardware Failure Detection menu selection: Fig.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 137 Before takin g any action in this screen, proceed to S tep 3. S tep 3: Replace the failed hard drive After verifying the failed h ard drive in the Administrator console, go to the server to replace the drive.
A PPENDICES S ECTION A PPENDIX C 138 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE S tep 4: Rebuild the hard drive Once the failed hard drive has been replaced, return to the Hardware Failure Detection screen in the Admin istrator console, and click Rebuild to proceed with the rebuild process.
A PPENDICES S ECTION A PPENDIX C 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 139 S tep 3: Replace th e failed power supply Remove the failed power supply by locating the red release tab (1) and pu shing it to the right (2), then lifting the curved metal handle and pulling the power supp ly module towards you (3).
A PPENDICES S ECTION A PPENDIX C 140 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE Fan failure Identify a fan failure A flashing red LED indicates a f an failure. If this displays on your unit, contact T echnical Support for an RMA (Return Merchandise Authorization) number and for instructions on returning the unit to 8e6.
8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 141 I NDEX A Access Client 68 add/edit/delete admini strators 16 Add/Edit/Delete Ad ministrators screen 23 administra tor e-mail.
I NDEX 142 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE D data storage setup 90 Database Menu 74 database status logs 86 Date Scope Expiration screen 90 diagnostic re ports .
I NDEX 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 143 I install Server patch 58 Internet Explorer 11 , 123 IP.ID 74 L LDAP 106 LED indicators 130 Linux OS 10 list box, ter.
I NDEX 144 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE O Object Count 103 Optional Features screen 100 P Page Count 103 Page Definition screen 84 Page View Elapsed Time scr.
I NDEX 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE 145 elapsed time 83 expiration 92 S screen, terminology 6 Search String Reporting 102 Secure Access screen 53 Self Monito.
I NDEX 146 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER A DMINISTRATOR U SER G UIDE NTP server se ttings 33 routing table 31 Server software 56 User Group Import screen 106 User Name Identification scr.
Een belangrijk punt na aankoop van elk apparaat 8e6 Technologies ER (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen 8e6 Technologies ER heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens 8e6 Technologies ER vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding 8e6 Technologies ER leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over 8e6 Technologies ER krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van 8e6 Technologies ER bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de 8e6 Technologies ER kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met 8e6 Technologies ER . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
