Gebruiksaanwijzing /service van het product 3006C van de fabrikant Garmin
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GPSMAP 3006C/3010C (GPSMAP 3006C shown) 3006-3010 Cover.indd 1 6/4/2004, 3:03:47 PM.
Except as expressly pr ovided herein, no part of this manual may be r eproduced, copied, transmitted, disseminated, downloaded or stor ed in any stor - age medium, for any purpose without the express prior written consent of Garmin.
1 Introduction W elcome , T he Garmin GPSMAP 3006C/3010C has no user -serviceable parts . Should you ever encounter a problem with your unit, please tak e it to an authorized Garmin dealer or contact Garmin Customer Service (see page 86) for repairs .
2 Introduction T able of Contents Introduction......................................................................................................................... 1-6 W elcome ......................................................................
3 Introduction T able of Contents Using the Map Cursor ......................................................................................................... 27 Selecting Map Ranges ..................................................................
4 Introduction T able of Contents Appendices ..................................................................................................................... 75-89 Appendix A: Time Offsets .........................................................
5 Introduction W arnings and Cautions W ARNING: The GPS system is operated by the United States government, which is solely responsible for its accuracy and maintenance. The system is subject to changes which could affect the accuracy and performance of all GPS equipment.
6 Introduction P acking List & Accessories Before installing and getting started with your unit, please check to see that your package includes the following items.
7 Getting Started Main P age Sequence 7 Getting Started Map Data/Installation/ Manual Conventions Using Additional Map Data The GPSMAP 3006C/3010C comes standard with a built-in basemap showing cities, interstates, coast- line detail, and U.S. tide stations.
8 Getting Started Main P age Sequence 8 Getting Started Unit Featur es VOL QUIT ENTER MARK PA G E FCTN FIND ADJ MENU DATA CNFG NAV MOB 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 +- 0 ^ ^ ^ ^ .
9 Getting Started Main P age Sequence 9 Getting Started 3006C/3010C K eys Always press and release a k ey to perform its primary function. Press , hold for more than one second, then release the ENTER/MARK, ADJ/MENU , NA V/MOB , and D A T A/CNFG k eys to activate their secondary functions .
10 Getting Started Main P age Sequence 10 Getting Started 3006C/3010C K eys Data Entry/Shortcut K eys The Data Entry Keys are used when entering alpha-numeric data in the unit, such as a waypoint name. The Data Entry Keys can be used in conjunction with the ARROW KEYP AD .
11 Getting Started Main P age Sequence 11 Getting Started Using the Optional Marine Remote QUIT PA G E FCTN ADJ MENU NA V MOB DA T A CNFG 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 ZOOM +- 0 .
12 Getting Started Main P age Sequence 12 Getting Started Understanding the F eatures Understanding the Featur es The GPSMAP 3006C/3010C unit’ s advanced keypad system is designed to allow quick, convenient selection of navigation options and data entry .
13 Getting Started Main P age Sequence 13 Getting Started Powering On/Off the GPSMAP 3006C/3010C Learning the basic operations, before moving ahead to the features of the GPSMAP 3006C/3010C, is essential. Many times throughout this manual you will be pr ompted to press a key .
14 Getting Started Main P age Sequence 14 Getting Started Selecting Options How T o Select Options Y ou can select and activate options and enter data to customize the GPSMAP 3006C/3010C to fi t your requirements.
15 Getting Started Main P age Sequence 15 Getting Started Entering Data How T o Enter Data Naming a waypoint or placing any sort of data that has not been predefi ned requires the use of the ARROW KEYP AD , ENTER , and/or DA T A ENTRY keys. T o enter a name or number in a data fi eld: 1.
16 Getting Started Main P age Sequence 16 Getting Started Initializing the Receiver Initializing the Receiver The fi rst time you power up your new GPSMAP 3006C/3010C MFD and GPS 17 receiver , the receiver must be given an opportunity to collect satellite data and establish its present position.
17 Getting Started Main P age Sequence 17 Getting Started Initializing the Receiver/ Status Bar When viewing the GPS Info, a signal strength bar for each satellite in view appears on the right of the page, with the appropriate satellite number under each bar .
18 Getting Started Main P age Sequence 18 Getting Started Main P ages Main Pages Main Pages are the primary screens which contain navigation and other helpful information to assist you. There are thr ee factory default pages: the Map Page, Compass Page, and Highway Page.
19 Getting Started Main P age Sequence 19 Getting Started Confi guring Main P ages Confi guring Main Pages Each of the Main Pages may be customized to fi t your navigational needs. Y ou may modify digital data fi elds and add additional secondar y Functions to each of the Main (Primary) Pages.
20 Getting Started Main P age Sequence 20 Getting Started Confi guring Main P ages T o change the size of the Digital data fi elds: 1. Press and hold the D A T A/CNFG k ey for two seconds . T he Confi guration window appears . 2. Using the ARROW KEYP AD , highlight the Digital 1 or Digital 2 adjustment sliders and press ENTER .
21 Getting Started Main P age Sequence 21 Getting Started Using Functions/ DAT A Ke y Active Function window Functions List Active Function Window Active Function Window Adjustment Menu Adjustment Men.
22 Getting Started Main P age Sequence 22 Getting Started Creating W aypoints W aypoint Review P age Y ou may choose from a list of useful symbols . Creating W aypoints Through this exer cise you will create a new waypoint, name the waypoint, and assign a symbol to the waypoint.
23 Getting Started Main P age Sequence 23 Getting Started Creating W aypoints Use the ARROW KEYPAD or D A T A ENTR Y k eys to enter a waypoint name . Use the ARROW KEYPAD or D A T A ENTR Y k eys to enter a Comment. 3. F or example if you wished to enter “PRA CTICE 1” as a waypoint name .
24 Getting Started Main P age Sequence 24 Getting Started Basic Navigation Navigating to a W aypoint GPS is all about marking positions as waypoints and navigating to them using the receiver’ s steering guidance and map displays.
25 Getting Started Main P age Sequence 25 Getting Started Using the Compass Page Located on the Compass Page are the Bearing Pointer , and a Compass Ring.
26 Getting Started Main P age Sequence 26 Reference How to Use the Map P age Map Page The GPSMAP 3006C/3010C’ s Map Page provides a comprehensive display of electr onic cartography , plotting and navigational data.
27 Getting Started Main P age Sequence 27 Reference When the cursor reaches the edge of the map , the unit may pause as it loads new map data. Using the Map Cursor The cursor allows you to pan away from your pr esent position and scroll to other map ar eas around the world (even outside of your current detail coverage).
28 Getting Started Main P age Sequence 28 Reference T o eliminate the cursor and re-center your position on-screen: Press the QUIT ke y. The cursor may also be used to create new waypoints directly fr om the map. T o create a waypoint with the cursor: 1.
29 Getting Started Main P age Sequence 29 Reference Map Page Options The Map Page provides access to functions and featur es relating to the Map Function window using the Adjustment ( ADJ ) and/or SOFT KEY options. The available Adjustment ( ADJ )/ SOFT KEY options are: Measure Distance, Hide/Show Detail, and Setup.
30 Getting Started Main P age Sequence 30 Reference • Setup ( Map Setup) — allows you to confi gure the map display to your preferences, including map detail, map orientation, automatic zoom, and various map items and points. When you choose the Map Setup option, the vertical list of Main Menu tabs (see pg.
31 Getting Started Main P age Sequence 31 Reference International - All maps are drawn using a symbol set similar to the IALA symbol set. Symbol Size— Small, Medium, and Large: contr ols the screen size of the navaid symbols. Light Sectors— Off, Auto, On: contr ols the drawing light sectors on the map.
32 Getting Started Main P age Sequence 32 Reference Bearing Line— Off, All Ranges, Auto, <30 ft. to <800 mi.- sets the maximum scale at which the fea- ture should appear on the screen: toggles the r ed/yellow line which continually points to the current navigation point.
33 Getting Started Main P age Sequence 33 Reference Using the Compass P age Compass Page The GPSMAP 3006C/3010C features two dif ferent navigation pages: Compass and Highway .
34 Getting Started Main P age Sequence 34 Reference Highway P age Whenever a Go T o, T racBack or route has been activated, the GPSMAP 3006C/3010C’ s Highway Page provides digital and graphic steering guidance to the destination with the Navigation Page.
35 Getting Started Main P age Sequence 35 Reference • Setup — allows you to select what waypoints and tracks are shown on the Highway display . Use the ARROW KEYP AD and ENTER key to select/deselect the desired options.
36 Getting Started Main P age Sequence 36 Reference Cr eating and Using W aypoints The MFD stores up to 4000 alphanumeric waypoints with a user -defi ned icon, comment, depth, and water temperature available for each waypoint. (If you are using optional Garmin Sonar har dware, the Depth and W ater T emp fi elds fi ll in automatically .
37 Getting Started Main P age Sequence 37 Reference Creating W aypoints Graphically W aypoints may also be quickly created with the Map Page cursor , which allows you to point to any map position or map feature to create a new waypoint. When you move the cursor over a map item, you see a highlighted description of that item.
38 Getting Started Main P age Sequence 38 Reference Creating W aypoints Additional Options For Cr eating W aypoints W aypoints may also be created by manually entering position coordinates thr ough the Points tab of the Main Menu.
39 Getting Started Main P age Sequence 39 Reference Reviewing and Editing W aypoints Reviewing and Editing W aypoints Once you have created and stored a waypoint, it may be modifi ed, r eviewed, renamed, moved (pr o- jected), or deleted at any time through the waypoint “Review” page.
40 Getting Started Main P age Sequence 40 Reference T o change the waypoint symbol: 1. Highlight the waypoint symbol fi eld to the left of the w aypoint name and press ENTER . 2. Use the ARROW KEYP AD or DA T A ENTR Y k eys to select the desired symbol and press ENTER .
41 Getting Started Main P age Sequence 41 Reference The “ Reference” fi eld displays the waypoint’ s distance and bearing from your curr ent position. Y ou may also reference the waypoint’ s location from another waypoint, map location, or category from a data car d.
42 Getting Started Main P age Sequence 42 Reference 4. With ‘Next’ highlighted, press ENTER to return to the list. T he fi eld highlight automatically moves to the next waypoint in the list.
43 Getting Started Main P age Sequence 43 Reference appears. Since the unit only alerts for one of the overlap points, use caution when navigating in these areas. If you enter a red alarm cir cle overlap, you are only alerted to the closest proximity waypoint.
44 Getting Started Main P age Sequence 44 Reference Going to a Destination Going to a Destination Using the NA V key , the GPSMAP 3006C/3010C provides four primary ways to navigate to a destina- tion: Go T o Point, Follow Route, Follow T rack, and T racBack.
45 Getting Started Main P age Sequence 45 Reference T o activate a new map point (non-map item) as a ‘Go T o’ from the map display: 1. Use the ARROW KEYP AD to move the arrow cursor to the desired position and press NA V . 2. With ‘Go T o MAP P oint’ highlighted, press ENTER or the associated D A T A ENTR Y ke y.
46 Getting Started Main P age Sequence 46 Reference 4. Next, the tr ack begins saving and then displays the ‘Saved T rack’ window when done . T he default name , distance , number of points (700 maximum), and a map overview are displayed.
47 Getting Started Main P age Sequence 47 Reference • If the receiver is turned off or satellite coverage is lost during your trip, the T racBack draws a straight line between any point where coverage was lost and where it r esumed.
48 Getting Started Main P age Sequence 48 Reference Routes The last way to navigate to a destination is to create a user -defi ned route. A route is a series of waypoints or map items which may be navigated from point to point.
49 Getting Started Main P age Sequence 49 Reference To create a r oute using text from the Route Review page: 1. Hold ADJ/MENU for two seconds to display the Main Menu. Use the ARROW KEYP AD to highlight the ‘Routes’ tab . 2. Highlight the ‘New Route’ button and press ENTER .
50 Getting Started Main P age Sequence 50 Reference The following additional options are available by pressing NA V and selecting the desired option while navigating a Route: • Invert Route— reverses the Route to follow it from the end point back to the beginning.
51 Getting Started Main P age Sequence 51 Reference The Route Review page also allows you to enter a 15-character name for any listed route. By default the name includes the fi rst and last points in the route. T o enter a custom route name: 1. F rom the Route Review page , highlight the name fi eld and press ENTER to begin editing.
52 Getting Started Main P age Sequence 52 Reference T o edit a route point from the Map window: 1. Use the ARROW KEYP AD to highlight the desired route point or you wish to edit and press ADJ/MENU . A pop-up menu of editing choices appears . 2. Select ‘Remove’ to remove the route point.
53 Getting Started Main P age Sequence 53 Reference Planning Routes The Route Review ‘Numbers’ list displays trip-planning information for each leg or the entire r oute. Y ou may access the Planning setup from either Route Review list and the data may be viewed from the Route ‘Numbers’ list only .
54 Getting Started Main P age Sequence 54 Reference Find K ey The FIND key allows you to search the unit for user waypoints, map items, and any optional BlueChart or MapSource information loaded on a data car d. Press the FIND key to search for items fr om your current location by default.
55 Getting Started Main P age Sequence 55 Reference Main Menu Page The GPSMAP 3006C/3010C’ s Main Menu Page provides access to various waypoint, system, naviga- tion and interface management, and setup menus in an easy to use “tab” format.
56 Getting Started Main P age Sequence 56 Reference Sky View Signal Strength Bars Receiver Status Accuracy 45° 90° Outer ring - the horizon Inner ring- 45° above the horizon Center dot - 90° above the horizon Main Menu— GPS T ab Database (continued) • Card – interface contr ol for saving waypoints, routes and tracks to a data card.
57 Getting Started Main P age Sequence 57 Reference W AAS Capability The GPSMAP 3006C/3010C is capable of receiving W AAS (Wide Area Augmentation System) satellite signals.
58 Getting Started Main P age Sequence 58 Reference The GPS Info tab features a “Setup” submenu tab that pr ovides access to functions and features relating to the GPS tab. • Skyview Orientation— allows you to select between a North Up or T rack Up sky view display for the GPS Info display only .
59 Getting Started Main P age Sequence 59 Reference with the time progr essing from left to right. (Sunrise/sunset info may not be available for a few stations). The solid, light vertical lines are in 4-hour increments, and the light, dotted vertical lines ar e in 1-hour increments.
60 Getting Started Main P age Sequence 60 Reference Y ou may also change the date to see tide charts for other days and move the time bar on the tide chart in approximately 5 minute incr ements to show tide heights at various times on the chart. T o change the date for the tide chart: 1.
61 Getting Started Main P age Sequence 61 Reference T rip T ab— displays data for T rip Odometer , Moving A verage speed, T otal A verage speed, Maximum Speed, Stopped T ime, Moving T ime, T otal T ime, and Odometer .
62 Getting Started Main P age Sequence 62 Reference • Clear button— allows you to clear the active track log currently stored in memory . • Defaults button— restores T rack T ab settings to factory defaults. Saved Submenu T ab— manages a list of any saved track logs, allows T racBack activation, map display of saved logs.
63 Getting Started Main P age Sequence 63 Reference DSC T ab— allows to control and set up DSC (Digital Selective Calling) features on the unit. What is Digital selective calling (DSC)? Digital Selective Calling (DSC) uses marine VHF radio and Global Positioning System (GPS) technolo- gies to transmit and receive location information.
64 Getting Started Main P age Sequence 64 Reference How ARE MMSI assignments obtained? Non-commercial users (e.g. r ecreational users who remain in domestic waters and only carry VHF , EPIRB (Emergency Position Indicating Radio Beacons), and Radar ar e not required to have a FCC ship station license.
65 Getting Started Main P age Sequence 65 Reference When the Garmin GPSMAP 3006C/3010C is connected to a VHF with DSC support, the GPS unit dis- plays a Call List, Log, and a Directory available to store incoming information received fr om another user’ s DSC capable VHF/GPS combination.
66 Getting Started Main P age Sequence 66 Reference T o Review a Call or Log Entry: 1. F rom the DSC tab of the Main Menu and the “Call List” or “Log” tab highlighted, press UP or DOWN on the ARROW KEYP AD until the call you want to review is highlighted.
67 Getting Started Main P age Sequence 67 Reference DSC Setup T ab Garmin chartplotters have the ability to turn DSC ‘On’ or ‘Off ’. This option is benefi cial for users who have more than one GPS chartplotter .
68 Getting Started Main P age Sequence 68 Reference Alarms T ab— contains setting for the unit’ s alarms. The Alarm tab consists of three default submenu tabs: System alarms, Nav alarms, and Sonar alarms. Alarms messages appear in red acr oss the Status Bar or changes a Data Field if that fi eld displays alarm related data (i.
69 Getting Started Main P age Sequence 69 Reference T o set an alarm: 1. Use the ARROW KEYP AD to highlight desired submenu tab of the Alarm T ab . 2. Highlight the fi eld below the alarm name you wish activate and press ENTER . 3. Change the mode to the desired setting and press ENTER .
70 Getting Started Main P age Sequence 70 Reference • Automatic Backlight – automatically adjusts the display brightness to a specifi ed level at sunrise and sunset. Offset minutes for Befor e Sunrise and After Sunset may also be specifi ed. T o adjust the Automatic Backlight settings: 1.
71 Getting Started Main P age Sequence 71 Reference The following additional formats are available: • hddd.ddddd° – latitude/longitude in decimal degrees only • hddd°mm’ ss.
72 Getting Started Main P age Sequence 72 Reference • Heading – lets you select the reference used in calculating heading information. Y ou can select from ‘Auto Mag V ar’, ‘T rue’, ‘Grid’ and ‘User Mag V ar’.
73 Getting Started Main P age Sequence 73 Reference Routes, Request T racks, Request W aypoints, Send Proximity , Send Routes, Send T racks and Send W aypoints. • NMEA In/NMEA Out – supports the input/output of standard NMEA 0183 data, DSC, and sonar NMEA input support for the DPT , MTW and VHW sentences.
74 Getting Started Main P age Sequence 74 Reference Lat/Lon Minutes Precision allows you to adjust the number of digits to the right of the decimal point for transmission of NMEA Output, either 2, 3 or 4 digits. The W aypoint ID setting lets you choose to output the waypoint identifi ers as names or numbers.
75 Getting Started Main P age Sequence 75 The chart below gives an approximate UTC (Universal T ime Coordinate) time of fset for the various longitudinal zones. Check with local charts for more detailed information. If you are in daylight savings time, add one hour to the offset.
76 Getting Started Main P age Sequence 76 The GPSMAP 3006C/3010C uses an on-screen pop-up message system to alert you to unit operating characteristics. Press the QUIT key to acknowledge and return to the page you were viewing. Accuracy Alarm— The GPS accuracy has fallen outside of user -set value.
77 Getting Started Main P age Sequence 77 Messages Appendix B Not All Maps Fit, Some Maps will not be drawn— Maximum number of individual maps on data card(s) has been exceeded. Off Course Alarm— Y ou have exceeded the specifi ed of f-course distance.
78 Getting Started Main P age Sequence 78 Adindan Adindan- Ethiopia, Mali, Senegal, Sudan Afgooye Afgooye- Somalia AIN EL ABD ‘70 AIN EL ANBD 1970- Bahrain Island, Saudi Arabia Anna 1 Ast ‘65 Anna 1 Astro ‘65- Cocos I.
79 Getting Started Main P age Sequence 79 Kertau 1948 W est Malaysia, Singapore L. C. 5 Astro Cayman Brac Island Liberia 1964 Liberia 1964- Liberia Luzon Mindanao Luzon- Mindanao Island Luzon Philippine Luzon- Philippines (excluding Mindanao Isl.) Mahe 1971 Mahe 1971- Mahe Island Marco Astr o Marco Astr o- Salvage Isl.
80 Getting Started Main P age Sequence 80 Loran TD System LORAN-C is a radio navigation aid operated and maintained in the United States by the United States Coast Guard. The name LORAN is an acr onym for “LOng RAnge Navigation”. The LORAN system covers the entire United States and the U.
81 Getting Started Main P age Sequence 81 T o setup Loran TD from the Main Menu: 1. Using the ARROW KEYP AD , highlight the ‘System’ tab, then press RIGHT to highlight the ‘Units’ submenu tab . Highlight the “P osition F ormat” fi eld and press ENTER .
82 Getting Started Main P age Sequence 82 Cleaning - The unit’ s case is constr ucted of high quality mate- rial and does not r equir e user maintenance other than cleaning. Clean the unit housing using a cloth lightly dampened with a mild detergent solution and then wipe dry .
83 Getting Started Main P age Sequence 83 Appendix F Installing/Removing Data Cards Once the data card has been read, a sum- mary screen appears . Press ENTER/MARK to acknowledge . Installing and Removing Data cards The GPSMAP 3006C/3010C uses optional Garmin marine BlueChart and MapSource data car ds to dis- play digital charts and maps on-screen.
84 Getting Started Main P age Sequence 84 Appendix G Regulatory Information FCC Compliance The GPSMAP 3006C/3010C complies with Part 15 of the FCC interference limits for Class B digital devices FOR HOME OR OFFICE USE.
85 Getting Started Main P age Sequence 85 Appendix G Software License Agreement Software License Agreement BY USING THE GPSMAP 3006C/3010C, YOU AGREE TO BE BOUND BY THE TERMS AND CONDI- TIONS OF THE FOLLOWING SOFTW ARE LICENSE AGREEMENT . PLEASE READ THIS AGREEMENT CAREFULL Y .
86 Getting Started Main P age Sequence 86 Appendix G Limited W arranty LIMITED WARRANTY This Garmin product is warranted to be fr ee from defects in materials or workmanship for one year from the date of pur chase. Within this period, Garmin will at its sole option, repair or r eplace any compo- nents that fail in normal use.
87 Getting Started Main P age Sequence 87 Appendix H Index A Accessories 6 Accuracy 57 Accuracy Circle 31 Active Route Details 34 Active T rack Log 61 ADJ/MENU Key 9 Advanced Map Card Setup 32 Advance.
88 Getting Started Main P age Sequence 88 Appendix H Index DSC (Digital Selective Calling) 63 DSC Call List 65 DSC Directory 66 DSC Distress Call 64-65 DSC Entry Review 66 DSC Log 65 DSC Position Repo.
89 Getting Started Main P age Sequence 89 Appendix H Index Main Menu Page 55 Main Menu T abs 55 Main Pages 18 Manage User Card 67 Manual Conventions 7 MapSource 7, 67, 83 Map Cursor 26, 27 Map Data 7 .
90 Getting Started Main P age Sequence 90 Appendix H Index Storage 82 Sunrise 53 Sunset 53 Sun Rise/Set 60 Symbol Set 30 Symbol Size 31 System Alarms 68 System Information 70 System Mode 69 T T empera.
91 Getting Started Main P age Sequence 91 Appendix H Index Units 70 Unit Features 8 User Datum 78 User W aypoint List 41 V V ideo Page 35 W W AAS 57, 58 W arnings 5 W ARRANTY 86 W ater Immersion 82 W .
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3006-3010 Cover.indd 3 6/4/2004, 3:05:22 PM.
For the latest free software updates (excluding map data) throughout the life of your Garmin products, visit the Garmin web site at www .garmin.com. © Copyright 2004 Garmin Ltd. or its subsidiaries Garmin International, Inc. 1200 East 151 st Street, Olathe, Kansas 66062, U.
Een belangrijk punt na aankoop van elk apparaat Garmin 3006C (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Garmin 3006C heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Garmin 3006C vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Garmin 3006C leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Garmin 3006C krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Garmin 3006C bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Garmin 3006C kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Garmin 3006C . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
