Gebruiksaanwijzing /service van het product 50UX26B/27K van de fabrikant Hitachi
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TABLE OF CONTENT S 1 i HITACHI PROJECTION COLOR TV 46UX24B/25K 60SX 12B/13K 50UX26B/27K 50SX8B OPERA TING GUIDE.
TABLE OF CONTENT S 2 TA BLE OF CONTENTS TABLE OF CONTENTS ............................................................................................................................ 2 IMPORTANT.........................................................
IMPORTANT 3 I M P O R T A N T Follow all w arnings and instr uctions marked on this tel evision r eceiver . CA UTION: TO REDUCE T HE RISK OF ELECT RIC SHOCK, DO NOT REMOVE C OVER (OR BACK) . NO USER- SERVICEABLE PARTS INSIDE. REFER SERVICIN G TO QUALIFIED SERVICE PERSONN EL.
IMPORTANT 4 NOTE: T h is television receiver will display television closed ca ptioning ( or ), in accordance w ith paragr aph 15, 119 of the FCC rules. CA UTION: Never r emove the back cover of the set as this can expose y ou to very high v oltages and other hazards.
SAFET Y TIPS 5 S A F E T Y T I P S IMPORTA NT SA FEGUA RDS SAFETY POINTS YOU SHOU LD KNOW ABOUT YOUR HITACHI T ELEVIS ION RE CE IVER CA UTION: * Read all of these instructions. * Save these instructi ons for later use. * Follow all w arnings and instr uctions marked on the telev ision recei ver.
SAFET Y TIPS 6 power cor d is subject to traffic or abuse. This may result in a shock or fire haz ard. 5 Do not attempt to serv ice this telev ision set y ourself as opening or removi ng cover s may expose y ou to dangerous v oltage or other hazar ds.
SAFET Y TIPS 7 11-2 An appliance and car t combination should be mov ed with car e. Quick stops, excessiv e force, and uneven sur faces may cause the appliance and cart combi nation to overtur n.
SAFET Y TIPS 8 protected against v oltag e surges and built up static charges, Secti on 810 of the National Electrical Code, NFPA No. 70- 1975, provi des information with r espect to proper gr ounding.
SAFET Y TIPS 9 21 W hen going on a holiday : If your telev ision set is to remain unused for a period of time, turn the telev ision set "off" and unplug it from the wal l outlet.
PICTURE CAUT IONS 10 PICTURE CAUTIONS W ARNING Continuous on-scr een displays such as v ideo games, stock mar ket quotations, computer gener ated graphics, and other fixed (non-mov ing) patter ns can cause permanent damage to projection television receiv ers.
ACCESSORIES 11 A CCESSORIES Check to make sure y ou have the follow ing accessori es before disposing of the packing material. 1. Remote Control Unit CLU- 413UI (Part N o. HL00213) 2. Two "AA" siz e, 1.5 V batteries (F or Remote Control U nit).
HOW TO SET UP YOUR NEW HIT ACHI PROJECTION T V 12 HOW TO SET UP YOUR NEW HITA CHI PROJECTION TV A NTENNA Unless your TV is connected to a cable TV system or to a centr alized antenna sy stem, a good outdoor col or TV antenna is recommended for the best performance.
HOW TO SET UP YOUR NEW HIT ACHI PROJECTION T V 13 CA UTION: The magnetic field of external speakers may cause the TV picture to distor t if the speakers are placed too close to the telev ision. Mov e the speakers away from the TV until there is no pi cture distorti on.
HOOK-UP CABLES AND CONNECTORS 14 HOOK-UP CA BLES A ND CONNECTORS Most vi deo/audio connections betw een components can be made with shi elded video and audio cables that hav e phono connectors. For best performance, v ideo cables should use 75-Ohm coax ial shielded w ire.
HOOK-UP CABLES AND CONNECTORS 15 VHF (300-Ohm) ant enna/UHF antenna W hen using a 300-Ohm twi n lead from an outdoor antenna, connect the VHF or U HF antenna leads to screw s of the VHF or UHF adaptor . Plug the adaptor i nto the antenna terminal on the TV.
FRONT PANEL CONT ROLS 16 FRONT PA NEL CONTROLS Click to see front panel di agram. MENU/EXIT BUTTON This button allow s you to enter the MENU mode w ithout using the remote. It makes it possible to set TV features to your pr eference, without usi ng the remote.
FRONT PANEL CONT ROLS 17 This button is for serv ice technicians only . DO NOT press this button. If this button is accidentally pressed, please turn off your tel evision usi ng the front panel pow er button. Your TV will operate normally w hen you turn it on ag ain.
FRONT PANEL JACKS AND CONNECT IONS 18 FRONT PA NEL JA CKS A ND CONNECTIONS The front panel jacks are provided as a convenience to allow you to easily connect a camcorder or VC R as shown i n the following examples: NOTE: Completely insert connection cord plugs when connecting to front panel jacks.
REAR PANEL JACKS 19 R E A R P A N E L J A C K S 1 A ntenna Input/Output The remote control all ows y ou to swi tch between tw o separate 75-Ohm RF antenna inputs, ANT A and ANT B. ANT A input can be display ed as a Main Pictur e or Sub- Picture. ANT B can only be display ed as a Main Picture.
REAR PANEL JACKS 20 6 Rear Speaker Terminals These terminals are used to connect ex ter nal speakers , w hich are used for the surr ound sound feature. The volume lev el is contr olled by the r emote control main v olume buttons and also by an i ndependent rear v olume feature found in the HOM E THEATER- SURROUND menu.
REAR PANEL CONNECTIONS 21 REA R P A NEL CONNECTIONS Click to see Rear Panel Connections Ill ustration Typical full feature set-up. Fol low connecti ons that pertain to your personal entertainment sy stem.
REAR SPEAKER TERMINAL CONNECT ION 22 REA R SPEA KER TERMINA L CONNECTION Connect after turning the pow er to the TV OFF. Press the Rig ht Speaker red button and inser t the positiv e (+) lead w ire into the hole next to the button. Once the w ire is i n place, pull the red button back to the or iginal position and the w ire is l ocked into place.
REAR SPEAKER TERMINAL CONNECT ION 23 TIPS ON REA R PA NEL CONNECTIONS The S-Video connection is provided for high perform ance laser discs, VCR's etc., that have this feature. Use this connection in pl ace of the standard video connection i f your devic e has this feature.
AUDIO SYSTEM SET UP 24 A UDIO SYSTEM SETUP Match the numbers below to the diag ram for speaker placement and refer to the table for the current surround sound requirements. (See page 56 for SURROUND f unctions.) 1 The television's i nternal speakers.
THE G ENIUS REMOTE CONT ROL (CLU- 952MP) 25 THE GENIUS REMOTE CON TROL (CLU-952M P) In addition to controlling the functions of your HITACHI Projection TV, the new remote is designed to oper ate different types of VCR's, CATV (Cabl e TV) converter s and Audio equipment w ith one touch.
MULTI-PAG E W INDOW S 26 M U L T I - P A G E W I N D O W S.
HOW TO USE T HE GENIUS REMOTE T O CONTROL YOUR T V 27 HOW TO USE THE GENIUS REMOTE TO CONTROL YOUR TV Genius Remote Control Illustration 1 TV POWER button Press this button to turn the TV set on or off.
HOW TO USE T HE GENIUS REMOTE T O CONTROL YOUR T V 28 buttons. Channel selecti on may also be performed by pressing C H up ( ) or dow n ( ). You may also use these buttons for QUICK LIST. Press and hold the CH up ( ) or down ( ) button and a window will appear, allow ing y ou to choose the channel you wish to tune.
HOW TO USE T HE GENIUS REMOTE T O CONTROL YOUR T V 29 Closed Caption will appear w hen TV is muted, regardless of CLOSED CAPT IONED on/off. 9 LA ST CHA NNEL (LST-CH) button Use this button to sel ect between the last tw o channels vi ewed. (Good for w atching tw o sporting ev ents, etc.
PICTURE-IN-PICT URE (PIP) 30 PICTURE-IN-PI CTURE (PIP) Your H itachi Projecti on TV incorporates Dual Tuner technol ogy desi gned to gi ve y ou improv ed view ing enj oyment. This Dual Tuner feature allow s you to v iew antenna inputs on both MAIN and PIP sub-pi ctures simultaneously , wi th separate tuning contr ol for each.
PICTURE-IN-PICT URE (PIP) 31 channel number.) Pr ess the INPUT button when sub- picture channel tuning is being controlled, to chang e between VIDEO:1, VID EO: 2, VIDEO: 3 and ANT A antenna source.
PICTURE-IN-PICT URE (PIP) 32 NOTE: 1. If no buttons are pressed when in MULTI-CHANNEL PIP mode, autoscanning will continuously scan. 2. If a channel is tuned during this MULTI-CHANNEL scanning, sub-pictures will be removed from the scr een.
PICTURE-IN-PICT URE (PIP) 33 mode (SX model s only) i s chosen. W hen used in SPLIT PIP mode, only the rig ht sub- picture is froz en (Left sub-picture r emains active) .
PICTURE-IN-PICT URE (PIP) 34 iii MA IN FREEZE (SX models only ) Press the "FRZ" button a second ti me to freeze one frame of the picture you ar e currently view ing. The entire screen will freez e. Press this button again or "PIP" to return to normal viewin g.
USING THE REMOT E TO CONT ROL VCR FUNCTIONS 35 USING THE REMOTE TO CONTROL VCR FUNCTIONS Operating the pre-coded function for y our VCR. This remote is desi gned to operate different types of VCR' s. You must first pr ogram the remote to match the remote sy stem of your VCR.
USING THE REMOT E TO CONT ROL CABLE BOX/SAT ELLITE FUNCT IONS 36 USING THE REMOTE TO CONTROL CABLE BOX/SA TE LLITE FUNCTIONS Operating the pre-coded funct ion for y our cable/satellite box. This remote is designed to operate diff erent types of cable boxes and Digital Satellite Systems.
USING THE REMOT E TO CONT ROL AUDIO EQUIPMENT FUNCT IONS 37 USING THE REMOTE TO CONTROL AUDIO EQUIPMENT FUNCTIONS Operating the pre-coded function for y our audio equipment. This remote is desi gned to operate different types of audio eq uipment. You must first progr am the remote to match the remote sy stem of your audio eq uipment.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 38 A UDIO, CA BLE/SATELLITE, A ND VCR CODES A MPLIFIER A MPLIFIER BRAND CODES A MPLIFIER BRAND CODES CARVER 51 MAGNAVOX 51 MARANTZ 51 OPTIMUS 00,01 PHILIPS 51 PI.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 39 CD PLA YER BRA ND CODE CD PLA YER BRA ND CODE PIONEER 07,52 PROTO N 17 QED 17 QUASAR 06 RCA 09,16 REALISTIC 16 ROTEL 17 SAE 17 SANSUI 17 SCOTT 16 SONY 03,18 T.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 40 CABLE BRA ND CODES CABLE BRA ND CODES PARAGON 00 PHILIPS 40 PIONEER 39,63 PULSAR 00 RCA 17 REGAL 16,49,50 REMBRANDT 09 RUNCO 00 SAMSUN G 39 SCIENTIFIC ATLANTA.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 41 MISC. A UDIO BRAND MISC. AUDIO BRAND CODE MISC. AUDIO BRAND CODE AIW A 25,26 JERROLD 53,55 SCIENTIFIC ATLANT A 54 STARCOM 53 SONY 25,26 RECEIVER BRA ND CODES .
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 42 SA TELLITE BRA NDS SATELLITE BRA ND CODES SATELLITE BRAND CODES GENERAL IN STRUM ENT 64 JERROLD 64.65 PRIMEST AR 64,65 RCA 60 SONY 66 TELEVISION BRAND TELEVIS.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 43 VCR BRAND CODE VCR BRAND CODE ELECTROPHONIC 10 EMEREX 06 EMERSO N 00, 01, 10, 16, 23, 33, 37, 40, 43, 50 Fisher 19, 30 Fuji 07,09 FU NAI 00 GARRARD 00 GE 09, .
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 44 Optimus 10,20,30 Panasonic 09,35,46 Penney 09,10,11,13,15,48 Pentax 15,24 Philco 09 Phillips 09,28 Pilot 10 Pioneer 26 Protec 27 Pulsar 12 Quarter 18 Quartz 1.
AUDIO, CABLE/SAT ELLITE, AND VCR CODES 45 Video Concepts 13,17,23 Videosonic 48 W ards 00,09,15,19,20,22,27,48 XR-1000 00,09,27 Yamaha 11 Zenith 07,08,12.
ULTRAT EC OSD 46 U L T R A T E C O S D 1. Press MENU on the remote control to displ ay the different features on your HITACH I Projection TV. 2. Press the CURS OR buttons to h ighlight a dif fere nt fe ature. 3. Press EXIT on the remote control to quickly exi t from a menu.
ULTRAT EC OSD 47 MENU LANGU AGE Choose English, French, or Spanish text. PLUG & PLAY Optimum hook up for your sy stem. SIGNAL SOURCE Select Antenna or Cable TV. AUTO CHANNEL SET First time set up for channel buttons. CHANNEL M EMORY Channel buttons, add, skip.
ULTRAT EC OSD 48 SURROUND Special sound ef fects. OFF Deactiv ates all surround modes. MATRIX Simulate surr ound sound for Non-Dolby progr ams. HALL Creates concert hall sound. DOLBY Provi des true Dolby surround sound. GRAPHIC EQ More precise audio control .
INITIAL SET UP 49 I N I T I A L S E T U P Select INITIAL SETUP when setti ng your TV up for the f irst time. Use the CURSOR , buttons on the remote to highli ght the function desired. NOTE: To see an autodemonstration of the on-screen display w ith HELP text display ed, press and hold the POW ER button on the TV set for approximately 5 seconds.
INITIAL SET UP 50 This graphic guide function will help y ou to properly set up y our TV or Home T heater System. Simply answ er two questions and a g raphic will be display ed, showing you the optimum setup for your per sonalized sy stem. Press CURSOR or to highlight the corr ect answers to both q uestions.
INITIAL SET UP 51 have cable TV. Press CURSOR or to highlight and select the correct SIGNAL SOURCE mode. Press EXIT to qu it ME NU o r CURSOR to return to previous menu. Reception channels for each mode are show n at the left. Refer to your cabl e or TV guide for channel identi fication standards.
INITIAL SET UP 52 DOW N ( ) buttons. If the EXIT button is pressed w hile the AUTO CHAN NEL SET function is engaged, programming w ill stop. If two antennas are connected, switch antenna inputs w ith the INPUT button and repeat AUTO CH ANNEL SET for the second antenna input.
INITIAL SET UP 53 Add or erase additional channels while still in CHANNEL MEMORY using CURSOR or , CHANNEL or , and number buttons and then add or erase using the CURSOR button.
INITIAL SET UP 54 Press CURSOR or to review mor e channels. Press EXIT to quit menu or CURSOR to return to previ ous menu. CLOCK SET The time must be set before you can use 4 EVENT PROGRAM , PERSONAL MESSAGE, SPECIAL EVENT REM INDER, or C ALENDAR.
INITIAL SET UP 55 Use CURSOR or buttons to set the time, date, and year. Press CURSOR to change position. Press EXIT to quit menu or CURSOR to return to previ ous menu. MA GIC FOCUS Your pr ojection TV has three color pr ojection tubes: one for red, one for gr ee, one for blue.
INITIAL SET UP 56 move TV during self adjust.) To enter this self adjust mode, you may also select M AGIC FOCUS from the INITIAL SETUP Menu. However, this w ill display a message prompting y ou to press the front panel MAGIC FOCU S button. NOTE: Only a momentary press of the MAGIC FOCUS button is necessary to star t AUTO DIGITAL CONVERGENCE.
CUSTOMIZE 57 CUSTOMIZE This sele ction conta ins advanced fea t u res which will make TV viewing easier and more enj oyable. CHA NNEL ID Use this feature to g ive up to 20 channels a name w hen ANTENNA signal source i s selected and up to 60 channels a name w hen CATV1 signal sour ce is selected.
CUSTOMIZE 58 The (*) represents a bl ank space. Select ERASE ID to erase a C HANNEL ID. NOTE: CHANNEL ID will be displayed only when channel is display ed as main picture. VIDEO ID Use this feature to g ive a name to any of the 3 video inputs. Press CURSOR to select the vi deo input to be renamed.
CUSTOMIZE 59 To rename the categories, use CURSOR buttons to highlight the category you w ould like to rename. Use CURSOR or to change a letter and CURSOR to select the next character to change. To reset categories and channels back to or iginal factory preset, select RESET then press CURSOR .
CUSTOMIZE 60 Press any CURSOR button. Select a category heading using CURSOR or . Press MENU and the category w ill be displayed as sub-pictures at the rig ht edge of the screen for UX model s and the left and bottom edges of the screen for SX models.
CUSTOMIZE 61 Use CURSOR or to highlight function and CURSOR to set ON or OFF. W hen CHANNEL is turned on, the picture and sound f or the chosen channel will be blocked out.
CUSTOMIZE 62 This function will automatically turn the TV on and off , one time only, every day or once a week. Press CURSOR to select PROGRAM 1, 2, 3 or 4. Press CURSOR or to select the tim e the TV will turn on and off. Use CURSOR to change position.
CUSTOMIZE 63 ON and OFF TIMERS. For safety, the TV should be tur ned off when you are aw ay from home. A UTO LINK Use this function to automatic ally tur n the TV on and tune to VIDEO: 1 when it detects a VIDEO: 1 input. PICT URE Use CURSOR or to change AUTO LINK setting.
CUSTOMIZE 64 This function allows you to choose from 2 MENU BACKGROUNDS. PICT URE Use CURSOR or to change the MENU BACKGROUND setting. Select SHADOW and a light backg round is v isible. Select C LEAR and no background is visi ble. Press EXIT to quit menu or CURSOR to return to previ ous menu.
VIDEO SET TINGS 65 VIDEO SETTINGS Select VIDEO SETTINGS to adjust picture setti ngs and improv e picture q uality. PICT URE Use the CURSOR or to highlig ht the function to be adjusted. Press CURSOR or to adjust the function. Use CURSOR or to highlight RESET or ADVANCED SET T INGS, then CURSOR to return to prev ious menu.
VIDEO SET TINGS 66 W hen RESET is selected, press CURSOR to return video adj ustments to factory preset conditions. A DVA NCED SETTINGS Your HITACHI T V has a n AI (Artif icia l Intelligence ) f unction which autom a tically adjust picture setting s to produce the highest q uality picture possible.
AUDIO SETT INGS 67 A UDIO SETTINGS Select AUDIO SETTINGS to adjust the TV to y our preference and to improv e the sound quality . PICT URE Use the CURSOR or to highlig ht the function to be adjusted. Press CURSOR or to adjust the function. Use CURSOR or to highlight RESET or ADVANCED SET TINGS, CURSOR to return to prev ious menu.
AUDIO SETT INGS 68 Use ADVANC ED SETTINGS to improv e the sound performance on the TV depending on listening conditions. PICT URE Press CURSOR or to highlight a function. Press CURSOR to change the function setting. Press EXIT to quit menu or CURSOR to return to previ ous menu.
AUDIO SETT INGS 69 televisi ons center speaker..
HOME T HEATER 70 H O M E T H E A T E R Use this function to choose Pictur e and Sound settings for a true HOME THEATER ex perience. THEA TER MODES Use this function to choose from automatic pi cture and sound settings to opti mize y our TV's performance.
HOME T HEATER 71 volume is set. SURROUND OFF Use this for normal stereo/mono broadcasts. MA TRIX SURROUND Listener is sur rounded by many sound sources such as a sporting event, etc. NOTE: Some TV systems do not transmit optimum audio channel separ ation w hich can reduce the eff e ctiveness of the MAT RIX SURROUND function.
HOME T HEATER 72 NOTE: W hen in Dolby Surround Mode, the Audi o-Advanced Setting s-Perfect Volume feature will automatically be set to off mode. GRA PHIC EQUA LIZER Use this function to preci sely contr ol tonal qual ity by using sev en different frequency controls.
HOME T HEATER 73 mode. (See pages 56 and 58.) SUB WOOFER Use this feature to pr ovide v ariable audi o output to optional sub w oofer. Use CURSOR to select the volume adjustment bar. Use CURSOR or to adjust SUB W OOFER volume. Press EXIT to quit menu or CURSOR to highlight V O L UME, then CURS OR to return to prev ious menu.
INFO. CENTER 74 I N F O . C E N T E R This function allows your TV to assist y ou with y our busy day to day schedule. v PERSONA L MESSA GE Use this function to set one or tw o personal messag es once a day or one ti me only. Press CURSOR to select Message 1 or Message 2.
INFO. CENTER 75 Press CURSOR to select EVENT 1 to 6. Press CURSOR or to select a letter. Press CURSOR to change position. To erase Special Event, select ERASE EVENT then press CURSOR . Highlight the day of f irst rem inder using CURSOR buttons, then press CURSOR to select.
INFO. CENTER 76 Dates programmed in SPECIAL EVENT REMINDER will appear blinking and special event me ssage will be displa yed. Press CURSOR or to change the month. Press EXIT to quit menu or CURSOR to return to previ ous menu. NOTE: Dates of SPECIAL EVENT REMINDER will appear blinking.
CARE OF YOUR HITACHI PROJECTION T V AND YOUR REMOTE CONTROL 77 CA RE OF YOUR HITA CHI PROJECTION TV A ND YOUR REMOTE CONTROL DO Dust the screen and cabinet w ith a soft cloth. Clean the screen w ith a soft cloth moistened w ith w arm water. D ry w ith a soft cloth.
RECEPTION PROBLEMS 78 RECEPTION PROBLEMS • IGNITION NOISE: Black spots or hori zontal streaks may appear, pictur e may flutter or dr ift. Usually caused by interference from automobile ignition systems, neon lamps, electrical drills and other electri cal appliances.
CHECK HERE BEFORE CALLING FOR SERVICE 79 CHECK HERE BEFORE CALLING FOR SERVICE Troubleshooting char t. This Projection Telev ision incor porates advanced pow er surg e protection technolog y designed to pr otect against component or ci rcuit damage due to i nternal v oltage or power sur ges.
SPECIFICATIO NS 80 SPECIFICA TIONS Features: • Superfine Picture Quali ty 1000 Line H oriz ontal Resolution • Pure Green and Red Fil ter Lenses • Artificial Intellige nce System • Dolby Pro Logic*/H all/Matr ix 3-W ay Surr ound Sound • Remote (Contr ols many VC R brands, cable box es, and other audio eq uipment.
SPECIFICATIO NS 81 Ultra Band...........................W +29-W +84 • Video........................1.0Vp-p, 75 Ohm • S-Video Luminance (Y )..............1.0Vp-p, 75 Ohm Chrominance ( C)......0.286Vp-p, 75 Ohm • Audio input impedance...........47k Ohm • Averag e input lev el.
SPECIFICATIO NS 82 Norcross, GA 30093 Honolulu, HI 96819 Tel: 770-279-5600 Tel: 808-836-3621 For TV's purchased in Canada only, please contact one of t he Hitachi offices below, should you have any questions regarding service, operation or technical assistance.
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Als u nog geen Hitachi 50UX26B/27K heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Hitachi 50UX26B/27K vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Hitachi 50UX26B/27K leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Hitachi 50UX26B/27K krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Hitachi 50UX26B/27K bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Hitachi 50UX26B/27K kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Hitachi 50UX26B/27K . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
