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HP C olor L a se rJet 2 8 20/2 8 3 0/2 8 4 0 S oft w ar e T ec hnical R ef er ence.
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HP Color LaserJet 2820/2830/2840 Software Technical Reference.
Copyright © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written per mission is prohibited, except as allowed under the copyright laws. The information in this document is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ............. ..................... ................... ...................... ..................... .................. ................ ..........2 HP Las erJet all- in-one product co mparison ......
Scanni ng metho ds ...... ......... ................. ........... ................. .......... ................ ........... ............. 37 HP Scan sof tware .......... ........... ................. ......... ................. ........... ...........
Color Printing Mode (HP PCL 6 Unidriver only) ........... .............. .............. ............. ..............6 2 Print Optimizations (HP PCL 6 Unidriver only) ........... .............. .............. ............. ..............6 2 PostScript Options (PS Emulation Unidriver only) .
Color ............................... .................78 Shading ... ............. ......................... ...79 Size ........ ....................................... ...79 Style . ......................................... .......79 Default s ettings .
PostScript Passthrough (PS Emulation Unidriv er only) ..................................................94 Additional Device Settings options (PS Emulation Unidriv er only) ......... ............. ..................... ............ ............94 Available PostScript Memory .
Scale to Fit .......... ..................... ................. ................. ................. .....114 % of Normal Size ...... ................... ..................... .................. .............115 Watermarks ............ .............. .
Fonts .......... ................... .............. .................. ................. .................. 140 Printe r Memory ................... .............. ....................... ............... .........141 Include Types in Applic ation Sou rce List selec tion .
Print ...... ................ ......................... ................ .......................... ........161 Fax .............. ................. ............... .................. .................. ................. 161 Networking ........ ......
Fax Viewer ......... ................. .................. ................. ................. .........216 Fax Data Properties ............ ............... .................. .................. ..........217 Fax Re ports s creen ......................
General ................ ................ ........... ............... ........... ................ .......2 65 Fax Send ............ .................. ............................. .................. ............265 Fax Receive ............ .........
Using the HP LaserJet all-in-o ne software Uninstall componen t (recomm ended) ...................... ...................... ................................... 326 Using the Windows Add o r Remove Programs compon ent .. .. . .. .. . ..327 Uninstalling a Minimum installation .
For OS 9.2.2 users only .......... ................ ............. ................. ...........350 For More I nformation ..... ................ .......................... ................. .......350 Copyright ........................... .............
List of tables Table 1-1 Features of the HP LaserJet all-in-one products ............... ..................... .................. ................ ......3 Table 1-2 CD part numbers f or the HP Lase rJet all- in-one s oftware ..........................
Table 8-5 Custom media sizes .................. .................... ................. ................. ................. .......... .............. ..335 Table 8-6 Media-type commands ....... ................. ................. ................. ....
List of figures Figure 2-1 HP Director screen ....... ................. ............... ................. ................. ................. ........ ................ .....27 Figure 2-2 Device St atus screen .. ............ .................. .......
Figure 4-7 Effects tab - HP Traditional PCL 6 Driver ......... ....................... ...................... .................... . ... .....113 Figure 4-8 Preview images - Legal on Le tter; Scale to Fit off (lef t) and on (righ t) ..................
Figure 6-8 Device Co nfiguration scre en – 2 of 4 ................... ............ .......... ........... ........... ................. .........200 Figure 6-9 Device Co nfiguration scre en – 3 of 4 ................... ............ .......... ....
Figure 6-58 Service s creen ........... ............. ......................... ......................... .............. ............. ..... .................258 Figure 6-59 Device Polling Settings screen .. ..................... .....................
Figure 7-18 USB inst all – Time Remaining dialog bo x ............ ........... ........... ............ ........... ........... ........ ......312 Figure 7-19 USB install – Restart your computer dialog box ...................... ..................
xxii ENWW.
1 Purpose and scope This chapter provid es information about the fo llowing topics: ● Introduction ● HP LaserJet all-in-one product compar ison ● Software availabi lity and fulfillment ● Docum.
Introduction This software technical reference (STR) provides info rmation a bout and troublesho oting tips for the all- in-one softw are for the HP Color La serJe t 2820/2 830/2840 all-in-one products.
HP LaserJet all-in-one product comparison The following table contains de scriptions of the thre e HP LaserJet all-in-one products that are described in this STR.
Feature HP Color LaserJet 28 20 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A Paper handling ■ One 50-sheet automatic document feeder (ADF); maximum media size, 216 x 356 mm (8.5 x 14 inches) ■ One 125-sheet or 10- envelope media input tra y (tray 1); maximum media size, 216 x 356 mm (8.
Feature HP Color LaserJet 2 820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A Table 1-1 Features of the HP LaserJet all-in-one products (continued) ENWW HP Laser.
Software availability and fulfillment Ordering software To order the so ftware if the CD is damage d or mi ssing, contact HP Support at the followi ng Web site. www.hp.com/ support/clj2800series To request the softwa re CD by phone, see the following Web site for the correct contact number for your country/region: welcome.
Part number Description Languages included on CD ■ Traditional Chinese Q3948–60183 ReadIRIS V9.0 software CD for the HP Co lor LaserJet 2820/2830/2840 all-in-one pr oduct NOTE The ReadIRIS CD is not set up at fulfillment. The CD will be available from Global Support Organization (GSO) or HP Parts due to contr actual and licensing agreements.
Documentation availability and localization The documentation in the following table is availabl e for the HP Color LaserJet 2820/2830/2840 all-in- one product .
Document name Languages Part number Location ■ Danish ■ English ■ Finnish ■ Hebrew ■ Norwegian ■ Swedish Q3948–90922 ■ Arabic ■ English ■ Estonian ■ Kazakh ■ Latvian ■ Lithua.
The HP Color La serJet 2820/2830/284 0 User Guide is available, on a print-on-demand b asis, in the languages shown in the following table. Language Part number English (EN) Q3948-90901 Czech (CS) Q39.
2 Software overview for Windows This chapter provid es information about the fo llowing topics: ● Operating systems ● Softwar e component info rmation ● HP Extended Capabilities ● HP Director .
Operating systems This section contain s information about the followin g topics: ■ Supported Windows operating systems ■ Windows system requiremen ts ■ Printing from other o perating systems Su.
the HP LaserJet all-in-one software. This provides t he full functionality of th e HP LaserJet all-in-o ne products and is th e easiest method for setting required features. The HP LaserJet all-in-one software has the following minimum system requirements.
www.hp.com/ support/net_printing Click the Support & Drive rs link. Linux users should che ck for th e availability of drivers at the following Web site: www.hp.com/ go/linuxprinting NOTE The Linux drivers are supported through the Linux community.
Software component information This section contains info rmation about the following topics: ● New HP Laser Jet all-in-one soft ware features ● HP LaserJet all-in-one software for Windows ● Sof.
Compone nts Description HP install er Installs the HP LaserJet all-in-one software based on the hardware it detects from the host computer. Uninstaller Removes files and folders that were installed when the HP LaserJet all-in-one software was originally installed on the computer.
Components De scription ReadIRIS Pro V9.0 supports text recognition in 2-byte Asian characters. You must have your operating system set up to display 2-byte char acters in order to see the resulting text. NOTE For better text-recognition scanning result s, start ReadIRIS and scan directly into the program.
Windows softw are components HP LaserJet 3015, HP Las erJet 3020 and 3030, and HP LaserJet 3380 all- in-one products HP Col or LaserJet 2820/2830/2840 all-in- one products Online Help X X HP Toolbox a.
Componen t Wind ows 98 S E and Windows Me Windows 2000 and Windows XP UNIX Linux Common Windows Installer X X CD Browser X X Fonts X 5 .INF File (Add Printer) X X Bidirectional communication Direct Co.
Table 2-4 Software component lo calization by lang uage, A-K Component 1 Operating system A R B G C S D E D N E L E N E S E T FI F R H E H R H U ID IT K K K O HP Toolbox 2000, XP X X X X X X X X X X H.
■ FI = Finnish ■ FR = French ■ HE = Hebrew ■ HR = Croatian ■ HU = Hungarian ■ ID = Indonesian ■ IT = Italian ■ KK = Kazakh ■ KO = Korean Table 2-5 Software component localization by .
Language key for Tabl e 2-5 Software component localization by langu age, L-Z : ■ LT = Lithuanian ■ LV = Latv ian ■ NL = Dutch ■ NO = Norwegian ■ PL = Polish ■ PT = Portuguese ■ RO = Rom.
■ Bislama ■ Brazilian ■ Breton ■ Bulgarian - English ■ Byelorussian ■ Byelorussian - English ■ Catalan ■ Cebuano ■ Chamorro ■ Corsican ■ Esperanto ■ Faroese ■ Fijian ■ Fris.
■ Kinyarwanda ■ Kurdish ■ Latin ■ Luba ■ Luxemburg h ■ Macedonia n ■ Macedonian-English ■ Madurese ■ Malagasy ■ Malay ■ Maltes e ■ Manx (Gaelic) ■ Maori ■ Mayan ■ Minangk.
■ Serbian (Latin) ■ Shona ■ Somali ■ Sotho ■ Sudanese ■ Swahili ■ Tagalog ■ Tahitian ■ Tatar ■ Tok Pisin ■ Tonga ■ Tswana ■ Turkmen ■ Ukrainian ■ Ukrainian-English ■ Wa.
HP Extended Capabilities When you install your HP Color Laser Jet 2820/2830/2840, you have the option of participat ing in HP's voluntary program for communication between your system and HP. Th is feature, av ailable through software that is included on your printing-system software C D, helps HP monitor toner usage.
HP Director Use the HP Director to gain a c cess to the produc t-specific software, default settings, status, and onscreen He lp. By using the HP Dire ctor, you can scan various typ es of originals (p.
■ Softwa re Update Select Device If more than one HP device is insta lled on your syste m, use this drop-down menu to select the one you want to use . Status Click Status to open the H P Toolbox Device Status screen, as shown in th e following illustration.
Figure 2 -2 De vice Status screen ENWW HP Director 29 Software overview for Windows.
Settings When you click Settings , the options that are available depe nd on the capabilities and configuration of your HP Color LaserJe t 2820/2830/2840 all -in-one. Th e following table lists various op tions and settings that might be accessible from the Settings menu.
Setting Detail s Auto Prompt Settings Click this setting to cause the HP Director to appear automatically when you load a document into the automatic document feeder (ADF). This option ap pears only if your HP device has an ADF and supports this function.
Send a Fax When you click Send a Fax , the HP LaserJe t Send a Fax software opens. For more information ab out sending faxes, see HP Send Fax software . NOTE This feature is not avai lable for the HP Co lor LaserJet 2820 product. HP Image Zone When you click HP Image Zone , the HP Image Zone scre en appears.
Four tabs are avail able on the Image Zone UI: ■ My Images . You can navigate to any imag es in your system from the Folders Menu at the left of the screen. ■ Edit . Select an image and click the Edit tab to open and make changes to the image. ■ Projects .
Figure 2-5 HP Document Viewer screen Two tabs are availa ble on t he HP Document vie w er screen: ■ View Thumbna ils . This view shows thumbnail images of t he images in the folder th at is selected. You can navi gate to any imag es in your system by using the Folders Menu at the left of th e screen.
You can also open the web page directly by going to the fo llowing Web site: www.hp.com/ support/clj2800series How Do I Click the How Do I icon to open the HP Toolbox to th e Print: How do I…? screen on th e Documentation tab. For more information ab out the HP Tool box, see the The HP Too lbox chapter in this guide.
Software Update If you have Internet access, you can click the Software Update icon to open the Welcom e to HP Software Update dialog box, which is shown in the following illustration . This software automatically checks the web for updates to the HP Color LaserJet 2820/2830/2840 software.
Scanning system This section contains info rmation about the following topics. ● Scanning methods ● HP Scan software ● Scan drivers Scanning methods You can scan from your HP LaserJet all-in-one produc t by using any of the follo wing methods. ■ Open the HP Director.
HP Scan software Use the HP Scan software to scan from the HP LaserJ et all-in-one product or to read from a file and then complete any of the following tasks with the data: ■ Save the scanne d item to a file. ■ Attach the scanned item to an e-mail.
Figure 2 -8 hp LaserJet Scan dialog box Click Settings to open a more detailed property dialog box called th e Scan Settings dialog box, wher e you can make changes to the scan settings. The tabs that are avail able in the Scan Settings dialog box depend o n the destination that yo u select on the HP LaserJet Scan dialog box.
CAUTION If you move the My Documents folder, the My Scans folder d oes not follow to the new location. It remains h ard-coded to the curre nt-user's home, and scan jobs continue to be stored there . Selecting the third-par ty destination option saves the sca nned image to a file of the specified file type.
NOTE A network administrator must initiate the scan and fax featur es. Faxing is not available for the HP Color LaserJet 2820 produ ct. TWAIN driver The HP Color Lase rJet 2820/2830/2 840 all-in-one product software includes a TWAIN driver user interface that provid es great flexibility and a wide range of image-q ual ity options.
TWAIN dr iver user in terface Figure 2-10 TWAIN dr iver user interface The TWAIN user int erface co ntains the following option s: ■ New Scan. Use this contro l to rescan the image.
■ Zoom. Use this control to zoom in on the selected area of th e scan. This automatically starts a rescan if one is neede d to obtain a clear imag e. ■ Reset Tools. Use th is option to reset all the controls to thei r default values. To set additional sca n settings, on the Scan menu, click Scan preferences .
WIA has its own user interface. It is relatively si mple and does not contain th e wide range of image- quality options tha t are available in the TWAIN d river user interface. When you us e the WIA scan driver, you must modify the brightness and contrast after you perform the scan.
HP Send Fax sof tware NOTE The HP Color LaserJet 2820 al l-in- one product does not support faxing. Use the HP Send Fax software to send faxes from your computer. To use the HP Send Fax software, click Start , click Programs , click HP , select the name of your HP L ase rJet all-in-one product, and then click Send Fax .
In some cases, faxing from the co mputer is more convenient than fa xing from the HP LaserJet all-in- one control panel, su ch as in the following examples.
Creating a cover page If you want to create a cover page to accompany your fax, click Cover Page . Figure 2 -14 hp LaserJet Sen d Fax dialog box – cover page After you run the HP Toolbox Fax Setup W.
document, click File , click Print , and then sele ct the Fax Printer Driver from the drop-dow n menu of printers. The HP Send Fax softwa re starts with the document alre ady attached. If you w ant to view the fax, click Preview . You can add a scanned document by clicking Pages in Do cument Tray .
Available product configurations This section contains info rmation about the following topics: ■ Software features by co nnection type ■ Supported configura tions ■ Configuration options ■ Mu.
Feature or F unction Connected directly to computer (local user) 1 Connected directly to computer, but shared with other users 2 Connected to network Access through the software to the product setup options and setup for speed-dial numbers X X 1 Available to the user of the computer t hat is directly connected to the product.
Networking requireme nts The following a re required for your HP LaserJet all-in-one product to work on a network connection . ■ An installed network that use s the TCP/IP network protocol . ■ A cable for your type of n etwork connections (not included ).
copy job ends. Sending a PC fax Yes No. Telephone line is in use. Yes. Sends when the first fax job ends. No. Telephone line is in use. Yes. Sends when the first fax job ends. Yes, if the scanner is not in use. Yes Receiving a PC fax Yes No. Telephone line is in use.
Supported third-party software This section describes third -party software pr ograms that are supported by your HP Color LaserJet 2820/2830/28 40 all-in-one software. Text-recognition software The HP all-in-one product so ftware has an integrated text-recognition feature.
54 Chapter 2 Software overview for Windows ENWW Software overview for Windows.
3 Windows HP unidriver features Introduction This chapter includ es the following info rmation. ● HP PCL 6 and PS emula tion unidriver feat ur es (for Windows 200 0 and Windows XP) NOTE A PCL 5e driver is not i ncluded on th e HP Colo r LaserJet 2820 /2830/2840 printing- system software CD.
HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) This section contains the foll owing information. ● Access to drivers ● Help system ● HP postscript level 3 emulati.
What's this? Help "What's this?" Help is su pported in Windows 2000 and Windows XP. You can gain access to "What' s this?" Help messages in any of the followin g ways: ■ Right-click a control and click What's this? , and a pop-up Help window appears.
A set of 92 PS Leve l 3 soft fonts is included with th e printing-system software. If you want to permanently install the fonts in the printer, HP postscript level 3 emulation fonts are a lso available from HP in a n optional font DIMM.
Figure 3 -2 Ad vanced tab – HP PCL 6 Unidriver Figure 3 -3 Ad vanced tab – PS Emulation U nidriver ENWW HP PCL 6 and PS emu lation unidriver feat ures (for Windows 2000 and Windows XP) 59 Windows .
The Advanced tab contains th e following controls: ■ Paper/Output settings ■ Graphic settings ■ Document Options settin gs Paper/Output s ettings The Paper/Output settings contain the following o ptions: ■ Copy Count setting Copy Count setting This driver setting is usef ul for software programs that do not provide a copy co unt.
printing so that th e color of images displaye d on the screen more closely match the color o f images when printed. The foll owing options are available: ■ ICM Method . The ICM Method se tting specifies ho w to print your color graphics. To enable Image Color Management, click ICM Method .
Advanced Prin ting Features When the Advanced Pr inting Feature s setting is Enabled , metafile spooling is turned on and Finishi ng tab options such as Page Or der , Booklet Layout , and Page s per Sheet are available, depending on your product. For norma l printing, leave the Advanced Pri nting Features setting at the default ( Enabled ).
Figure 3 -4 Ad vanced tab - PS Emulation Unidriver - PostScript Options ■ PostScript Output Option ■ TrueType Fon t Download Option ■ PostScrip t Language Level ■ Send PostScript Error Handler ■ Mirrored Output PostScript Output option The PostScript Output Option specifies the output format for PS files.
click Bitmap . If your printer is a True Type rasteriz er printer, click Native TrueType to d ownload the TrueType font as an outline font. PostScript Languag e Level The PostScript Language Level option spe cifies which PS language level to use, from 1 to 3.
Raster Compression (HP PCL 6 Unidriver only) Use the Raster Compre ssion feature to sele ct the graphics compression method: ■ Automatic . The software determines the best compression method to use. ■ Best Quality . Forces the software to use a lossless compression method.
Figure 3-5 Paper/Quality tab The Paper/Quality tab contains the following controls: ■ Print Task Quick Sets group box ■ Paper Options group box ■ Document preview image Print Task Quick Sets The first group box in the uppe r portion of the Paper/Quality tab is Print Task Quick Sets .
Default Print Settings When you select Default Print Settings , nearly all of the settings are restored to the combination that existed after the driver was installed (the origi nal se ttings).
Figure 3-6 Paper Options group box The appearance of the Paper Options group box changes when the Use Diffe rent Paper/Covers check box is selected. The following settings in the Paper Options group b.
To create a custom paper size, click Start , click Settings , and then click Printers (Windows 2000) or Printers and Faxes (Windows XP or Windows Server 2003). Click the File menu, cl ick Server Properties , and then select the Create a new form check box.
Paper type Engine spe ed Prepunched Full Labels 1/2 speed Bond Full Recycled Full Color Full Light (< 70 g/m 2 ) Full Heavy (91 to 105 g/m 2 ) Full Cardstock (106 to 163 g/m 2 ) 1/2 speed Gloss (75.
To configure th e Use Different Paper/Covers options for a p rint job For each option, you can set a different tray using the Source Is: drop-down men u. For some options, the Type is : drop-d own menu is also availa ble. 1 To use different pa per or cover stock, select the Use Different Paper/Covers check box.
The Front Cover and Back Cover options are as follows: ■ Add a Blank or Prep rinted Cover check box ■ Source is: drop-down menu ■ Type is: drop-down menu When you select Front Cover or Back Cov er , you must also select the Add a Bla nk or Preprinted Cover check box to enable the setting.
The Size is: driver setting for the first page applies to the entire print job. When this is set, the setting becomes unava ilable for all the othe r Use Differ ent Paper/Covers options. Document preview image The document p review image is a line -drawn image of a page that represents graphics and text.
Print Task Quick Sets Use the Print Task Quick Sets control to store the current combinat io n of driver settings that are found on all other Printing Preferences driver tabs. Print task q u ick sets are either preset or user-defined printing specif ications, such as pape r size and pages per sheet.
Figure 3 -10 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) When the size for w hich the document is formatted (th at is, the logical size ) differs from the target size, the preview image us es a dashed gray line to show the bo undaries of the logical pa ge in relation to the target page size.
to a gloved h and. You can to ggle between portrait and landscape page orientation by clicking the document preview image. Watermarks group box Use the Watermarks feature to select a watermark, create your own custom watermarks (text only), or edit an existing wa termark.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select.
■ Shading drop-down me nu ■ Size spin box ■ Style drop-down menu Name The Name drop-down menu lists fonts that are currently installed on t he system. The defau lt is language- dependent. Color The Color drop-down menu pro vides a fixed, unalterab le set of color choices, in palette/color name- pair form, for the watermark.
Setting Gray Red Yellow Green Cyan Blue Magenta 32 32 32 32 32 255 255 255 Darkest 0 0 0 255 0 0 255 255 0 0 255 0 0 255 255 0 0 255 255 0 255 Shading The default Shading setting for new and pr eset watermarks is Very Light . The following range of shades is available from the Shadi ng drop-do wn menu.
Finishing ta b features Use the Finishing tab to print bookle ts and control the media output. The following illu stration shows the Finishing ta b. Figure 3-12 Finishing tab - HP PCL 6 Unidriver The .
Document Options The Documen t Options group box contains the following controls. ■ Correct Order for Str aight Paper Path ■ Print on Both Sid es (Manually) check box (HP PCL 6 Unidriver only) ■.
Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selecte d Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Pr int on Both Sides i s selecte d, the document preview image changes to show a spiral binding along eith er the left edge or the to p edge of the page .
3 In the Booklet La yout drop-down menu, se lect the type of booklet printing that you want (for example, Right Edge Binding ). 4 Click OK in the print driver.
The preview docume nt image changes to reflect altera tio n s in th ese settings, as shown by the e xamples in the following illustration. Figure 3-13 Page-orde r preview images ■ 2 pages per s heet.
Rotate by 180 degrees check box Select this feature to rotate the document image on th e paper 180°. For example: If the return ad dress on an envelope is smudged, try usin g this setting an d feed the envel ope so that the return address area is fed into the prod uct first.
Print Task Quick Sets The Print Task Quick Sets control i s available on e ach Printing Pre ference tab, and is used to store the current combination of driver sett ings found on all of the othe r tabs. Print Task Quick Sets are either preset or user-defined printin g specifications, su ch as paper size and pagers per sheet.
Figure 3 -15 Color Settings dialog bo x The Color Settings dialog box g ives you independen t control of the following settin gs: ■ Text ■ Graphics ■ Photographs ■ General Text, Graphics, and Photographs sections Use these sections to ad just the Neutral G rays setting for each control.
General Use the General setting group to control the Edge Control , Halftone , and RGB settings for all color printing. Edge Control Edge Control determines how ed ges are rendered. Edge Control consi s ts of these compon ents: Adaptive Halftoning and Trapping .
RGB Color The RGB Co lor settings affect the color treatment for ob ject types and determines how colors are rendered. The options are Default (sRGB) , Vivid , and Device .
Figure 3-16 Device Settin gs tab - HP PCL 6 Unidriver Figure 3-17 Device Settin gs tab - PS Emulatio n Unidriver 90 Chapter 3 Windows HP unidriver features ENWW Windows HP unidriver features.
The Device Settings tab contains the following controls: ■ Form to Tray Assignment optio ns ■ Font Substitution Table options ■ External Fonts option (HP PCL 6 Un idriver only) ■ Installable Options options Form to Tray Assignment A network administrator can use Form to Tray Assignme nt to specify the media size in each input tray.
Figure 3-18 Font Substituti on Table External Fonts (HP PCL 6 Unidriver only) Use the External Fonts option to install and remove external fo nts for the printer. Externa l fonts can be soft font s or DIMM fonts. Clicking the External Fonts option causes the Properties butt on to appear.
Installing e xternal fonts Follow these steps to install exte rnal fonts. 1 Click Start , click Settings , click Printers in Windows 200 0 or Printers and Faxes in Wi ndows XP, right-click the name of the printer, and then click Properties . 2 Click the Device Settings tab.
Tray 2 This control specifies whether you have an additional 2 50-sheet Tray 2 instal led on your printer. The default setting is Not Installed . In orde r to use Tray 2 , you must change this setting to Installed . Allow Manual Duplexing Use this setting to all ow printing on both sides of a page usin g manual two-sided printing.
Available PostScript Memory This option specifies the amount of available PS memory and provides a spin box for changing this value. The availabl e PS memory is a subset of the printer's total physica l memory. The de fault PS memory setting for the HP Colo r LaserJet 282 0/2830/2 840 all-in-one is 2048 KB.
Convert Gray Graphics to Post Script Gray This option specifi es whether to convert the true gr ay (RGB value) in graphics to the gray th at the PS Emulation Unidriver provides. T he default setting is No . Add Euro Currency Symbol to PostScript Font s This option specifie s whether to augment the device fonts with the euro characte r.
Figure 3 -20 About tab The About tab lists driver installation fi le names and their version numbers. The About tab also indica tes whether the driver was autoconfigured , whether admi nistra tor preferences were se t, the date the driver was last configured, and whether the conf iguration is de fault or user-defined .
98 Chapter 3 Windows HP unidriver features ENWW Windows HP unidriver features.
4 Windows HP traditional driver features This chapter includ es the following info rmation. ● HP Traditional PCL 6 Driver features (for Windows 98 SE and Win d ows Me) ● Windows PS Emulation Drive.
HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) This section describes the options available on each tab o f the HP Traditiona l PCL 6 Driver interface.
Constraint messages Constraint messages are unsolicited messa ges that ap pea r in response to sp ecific actions you take. These messages alert you to selections that are illo gical or impossible given the capabilities of the product or the current settings of o ther controls.
Figure 4-2 A prope r ty page with a Bubb le Help icon The bubble typica lly appears next to a d isabled c ontrol, a lthough it can also accompa ny an enabled control if there is an important note concern ing its use.
Condition /Cause Effect Message The Pages per Sheet setting is greater than 1 Finishing tab: The Pages per Sheet setting is greater than 1 Effects tab: % of Normal Size is not available. To use this feature, set Pages per Sheet to 1 (see Finishing ta b).
Condition/Cau se Effect Message existing watermarks, or you can d elete one or more to make more room. Finishing tab: The Booklet Printing option is not set to Off . Paper tab, Back Cover option: The Bubble Help points to the N o back Cover option button.
The Finishing tab contains the following options. ■ Print Task Quick Sets ■ Document Options ■ Document preview image ■ Print Quality Print Task Quick Sets This group box appears on each of the print driver tabs.
Figure 4-4 Document Op tions group box The Document Opti ons group bo x contains the following co ntrols. ■ Correct Order for Straight Paper Path . ■ Print on Both Sides (Manually) . This setting is available only when the Allow Manual Duplexing check box on the Configure tab is selected.
Manually printing on both sides To manually pri nt on both sides of the pa per, you must send the paper through the printer twice. You can print by usi ng the media output bin or the stra ight-through output path.
use the media outp ut bin for lightweight paper and us e the straight-through output path for any heavy media or media tha t curls excessive ly when printed. Follow these steps to print on both sides manually: 1 Insert enough pap er into one of the trays to accommodate the print job.
Paper size selected Entries in Booklet Printing Drop-down menu Legal (Left Binding) Legal (Right Binding) A4 Off A4 (Left Binding) A4 (Right Binding) Booklet printing is di sabled when the followi ng paper sizes are selected: Executive , A5 , and B5 , and envelopes and postcards of any size.
Pages per Sheet The Pages per Sheet drop-down menu provides six settings: 1 (default), 2 , 4 , 6 , 9 , and 16 . If y ou typ e another value into the bo x (for example, 3), the control will round the value to the nearest valid value (in this example, 4).
Print Quality The Print Quali ty group box provides options that cont rol reso lution, graphics settings, and font settings. The group box in cludes the following optio ns: ■ Default ■ Custom The Print Quality group box also includes a Details button.
Output Settings grou p box The Output Settings group box con tains the following optio ns: ■ Scale Patterns (WYSIWYG) . Select the Scale Patterns (WYSIWYG) This feature is imple mented to address the moiré effect created when certain softwa re programs encounte r certain patterns.
Figure 4 -7 Effects tab - HP Traditio nal PCL 6 Driver The Effects tab contains the following options: ■ Print Task Quick Sets ■ Document preview image ■ Fit To Page ■ Watermarks Print Task Quick Sets Use Print Task Quick Sets to store the current combinati on of dr iver settings .
Document preview image The document previe w image is a line-drawn co lor image of a pa ge that represents grap hics and text. The image is always o riented so that the conten ts of the page are righ t-side-up. The preview image appears in the up per-right corner of all pr operties tabs except f or the Configure tab.
% of Normal Size The % of Normal Si ze setting provides a slider bar for scaling the percentage se tting. The default setting in the entry box is 100 , or 10 0% of normal size.
Figure 4-9 Watermark Details dialo g box The dialog bo x shows a preview image an d provid es options for creating a n ew watermark and controlling the mess age angle and font attributes. Click OK to accept all changes made in the Watermark Details dialog box.
To edit an existing watermark, select the waterma r k in the Current Watermarks list. If you change the Watermark Message for that waterma r k, you are, in ef fect, creating a new watermark.
Setting Gray Red Yellow Green Cyan Blue Magenta 224 224 224 224 224 255 255 255 Light 192 192 192 255 192 192 255 255 192 192 255 192 192 255 255 192 192 255 255 192 255 Med Ligh t 160 160 160 255 160.
■ Dark ■ Very Dark ■ Darkest These values repres ent the intensity of the colo r selected in the Color attribute. For example, a choice of Light plus Yellow (from t he Color attribute) produces a lightly saturated yello w watermark. Very Dark plus Yellow produces a strongly saturated, dee p-yellow watermark.
Figure 4-10 Paper tab - HP Traditional PCL 6 Driver The Paper tab co ntains the following opt ions. ■ Print Task Quick Sets ■ Paper Options ■ Document preview image ■ Printer image Print Task Quick Sets Use the Print Task Quick Sets control to store the current combinat io n of driver settings that are found on all other driver tabs.
Paper Option s group box The settings specified in the Pap er Options group box on t he Paper tab apply to all of th e pages of the document. The following illustration shows the Paper O ptions gr oup box and the selection s that are available by default.
media type, and you choose to keep the conflicting settings, the settings are processed in the fo llowing order: media size, med ia type, and then me dia source.
The new name is comp ared only against the list o f user-defined custom paper-size names, an d not against the stan dard paper-size names. The complete set of titles for this button and the specific cha racte ristics that de termine its title and capabilities are di scussed in the Dynamic command button dynamic command button section of this guide.
The following table illustrates the relationship s between the Name drop-down menu, the command button, and the actions that take users from one state to another. State Drop-dow n menu contents Button label Action Next state 1 Untitled Save Click Save .
Width and height controls The width and h eight values can be changed either by typing numeric strings into the edit boxes or by selecting the up and down arrows .
Close button The Close button clos es the Custom Paper Size dialog bo x according to the logic described in the following table. In all case s, any custom paper si zes successfully saved (and not renamed or deleted) while the dialog box is open will re main in the paper-size list on the Paper tab.
To use Use Different Pa per/Covers options, you must configure the sett ing for the print job. Each option for the Use Different Paper/Covers setting is described in the sections that foll ow this proced ure. Use the following instru ctions to configure th e setting.
Figure 4-13 Front Cover setting The Front Cover and Back Cover options are as follows: ■ Add a Blank or Prep rinted Cover check box ■ Source is: drop-down menu ■ Type is: drop-down menu When you select Front Cover or Back Cov er , you must also select the Add a Bla nk or Preprinted Cover check box to enable the setting.
Figure 4 -14 First Page , Other Pages , and Last Page options The First Page , Other Pa ges , and Last Page option s are as follows: ■ Size is: drop-down menu ■ Source is: drop-down menu ■ Type is: drop -down menu The Size is: driver setting for the first page applies to the entire print job.
Type is: dr op-down menu The Type is: drop-down me nu shows all the paper ty pes that the HP Color Laser Jet 2820/2830/284 0 all-in-one supp orts. When you use the de fault setting, Unspecifie d , the printer uses the default media type, which is usually Plain .
Printer image The bitmap image in the lower-right portion of the Paper tab screen represents the current physical configuration of th e printer according to the driver configuration data (o btained automatically through bidirectional commun ication, or configured ma nually through the driver).
● Copies ● Orientation ● Document preview image ● About Print Task Quick Sets Use the Print Task Quick Sets control to store the current combinat io n of driver settings that are found on all other driver tabs. Print task quick sets are ei ther preset or user-defin ed printing specifications, such as paper size and pages per sheet.
Landscape Select this option to print your document in La ndscape orientation. Rotate by 180 degrees Select the Rota te by 180 degrees che c k bo x to rotate the document i mage on the paper 180°.
Color tab features Use the Color ta b to specify predefined color-option sett i ngs or to fine-tune the color treatments and half-toning. Color output can also be converted to grayscale.
such as paper size and p ages per sheet. For more information , see Print Task Quick Sets in the Finis hing tab section in this chapter. Color Options Use the Color Options group box to adjust the ind ependent color contro ls. The settings affect the color rendering and print qu ality.
menu controls the selection of a device-dependent color tab le that is embedded in the printer firmware. The opti ons are Black Only or 4-Co lor. ■ Black Only . This option generates neutra l colors (grays and blacks) by using only black toner which ensures that ne utral colors do not have a color cast.
RGB Color settings affect the color treatment for all objects and de termines how colors are ren d ered. The options are Default (sRGB) , Vivid , and Device .
Figure 4-19 Configure tab The printer image in the lower-right p ortion of the Con f igure tab represents the curren t physical configuration of the product and corresponds to its configuration data, wh ich is either obtained automatically through b idirectional communication or configured manually.
For the HP Color LaserJet 2820/2830 /2840 all-in -one, the following pap er-handling options are available. ■ Allow Manual Duplexing (selected by default ) ■ Allow Scaling from Large Paper (cleare.
Fonts The Fonts group box contains a Font D IMM check box and a cor responding Configure button. Selecting the Font DIMM check box tells the dr iver that a Font DIMM is installed, an d that stored data about the fonts on the DI MM is available. When the check box is selected, the Configure button is enabled.
3 Click Browse . The Font DIMM Files d ialog box appears. 4 Find and select the appropriate Printe r Cartridge Me trics (.PCM) fil e that came with the font DIMM. 5 Click Open . 6 If you want to, specify a Font DIMM Name in the Add Font DIMM dial og box.
Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) This section provide s information about the featur es of the HP PS traditio nal driver.
Figure 4 -22 Paper tab - HP PS traditional driver The Paper tab contai ns controls for the follo wing options: ● Paper size ● Layout ● Orientation ● Paper source ● Copies ● Custom button ● Unprintable Area bu tton ● About button ● Restore Defaults button Paper size Displays the pape r or envelope sizes supported by your prin ter.
size of paper. T he setting may be in this d ialog box, such as the Paper source setting, or it may be a setting on the product. Layout Specifies how many pages of your document to pri n t on on e piece of paper.
● Halftoning ● Special ● Scaling ● Restore Defaults button Figure 4 -23 Graphics tab Resolution Specifies the resolution you wan t for printing, in dots per in ch (dpi). Higher-resolution settings produce higher-quality printing; however, yo ur documents may take longer to print.
Choose Rend ering Intent button Click the Choose Rend ering Intent button to specify how you want yo ur color images created to produce the best-loo king image on the printed page. If you are printing a chart o r using fully satura ted, bright colors, it's best to click Saturation .
● Restore Defaults button Figure 4 -25 Device Options tab Available printer memory (in KB) Specifies the amount of me mory in your printer. If the value h e re does not match the a mount of memory on your printer, you ma y need to change it if you have problems pri nting.
● PostScript Output Format ● PostScript header ● PostScript error info ● Advanced ● Restore Defaults Figure 4-26 PostScript tab PostScript Ou tput Format Specifies the format for PostScript files. In general, use PostScript (optimize for speed) for printing a document.
If you have an HP printer that supports both PostScript and another printer languag e, you may need to click PJL archive forma t . This notifies the prin ter that the document is bein g printed in a different pr inter language. PostScript header Specifies whether to send hea der information to th e printer each time you prin t a document.
Figure 4-27 Advanced PostScript options ■ PostScript language level specifie s which level of PostScript l anguage to use. Some printers support both level 1 and 2. If your printer supports le vel 2, it is probably best to use level 2. ■ Bitmap compression specifies whether to compress graph ics before sending your document to the printer.
■ Send CTRL+D after job sends a CTRL+D to notify the printer th at the current job has finished printing and to reset the pri nter. If you are printi ng over a UNIX-based network, such as Banyan VINES, AT&T StarGROUP, or Sun, you may need to clear these settings.
152 Chapter 4 Windows HP tr aditional driver features ENWW Windows HP traditional driver features.
5 Macintosh software overview This chapter provid es information about the fo llowing topics: ● Supported Macintosh operating systems ● Supported e-mail p rograms ● All-in-one software for Macin.
Supported Macintosh operating systems The Macintosh all-in-o ne software for the H P Co lor LaserJet 2820/2830/28 40 all-in-one products supports the following o perating systems: ■ Apple Mac OS 9.
Supported e-mail programs The following tab le lists some exampl es of supported e-mail programs for Macintosh. Table 5-1 Supported e-mail programs Program Name Macintosh OS Apple M ail Mac OS 9 and M.
All-in-one software for Macintosh This section provide s information about the following topi cs: ● Software components for Ma cintosh ● Software features not availabl e on Macintosh operating sys.
Componen t D escription NOTE On Macintosh operating systems that use the HP LaserJet all-in-one product software, you can send faxes from the computer, but you can not receive faxes to the computer. HP LaserJet Scanner pro gram Allows you to select scan options and then store the image to a file.
Table 5-3 Software component avai lability for Macintosh Compone nt Macintos h Drivers Mac PostScript Printer Description PPD X Fax driver X Scan driver X Installers Macintosh Installer for OS 9 X Mac.
To request the software CD by phone, see the followi ng Web site fo r the correct contact number for your country/region. welcome.hp.com/ countr y /us /en/wwcon tact.html The following tab le lists the part n umbers and langua ge groups of the HP Color LaserJet 2820/2830/2840 all-in-one software CDs.
● System ● Print ● Fax ● Networking NOTE If you are not using the most re cent version of your browser, you might n eed to click the refresh button to gain access to the full feature set.
Figure 5 -2 HP EWS Device Configuration – System tab Print The Print tab allows yo u to view and change settings for print jobs, memory ca rds, PCL5e fonts, and PostScript error reaction.
Figure 5-4 HP EWS Devi ce Configuration – Fax tab Networki ng The Networking tab allows you to view and change settings for your device’s network connec tion and communication.
Figure 5 -5 HP EWS Device Configuration – Network ing tab ENWW All-in-one softwar e for Macintosh 163 Macintosh software overview.
System requirements for a direct connection (Macintosh) The HP all-in-one software has the followin g minimum system requiremen ts: ■ Mac OS 9.2.2 or Mac O S X, V10.
Installation overview The software for the HP Color LaserJet 2820/2 830/ 2840 all-in-one products comes on a singl e CD. On Macintosh operating systems, the HP a ll-in- one Installer installs the HP LaserJet all-in-one software for your product fro m the CD onto the hard disk.
Installation options The HP all-in-one software ca n be used with th e HP Color LaserJet 2820/2830/2840 all-in-one p roducts in the following con figurations: ■ A computer is directly connected to the product through a USB port and the HP all-in-on e software is loaded on the computer.
3 Double-click the Start Here icon. Figure 5 -6 Start Here icon The Animated Getting Started Guide opens. NOTE The following graphic shows the Ma c OS X version of the Animated Ge tting Started Guide Screen.
4 If you have not set up your HP Color LaserJet 2820/2 830/2840, click Begin Setup and follow the setup sequence to the end. The fol lowing screen appea rs when setup is complete. Figure 5-8 Congratula tions! Your all- in-one setup is comp lete screen 5 Click Install So ftware .
5 When prompted, restart the computer. After the co mputer restarts, the HP Setup Assistant starts automatically. 6 Follow the onscreen instructions to complet e the installat ion. Installation instructions for Mac OS X Use the following instru ctions to install the so ftware on a Macintosh co mputer running Mac OS X.
6 Under Select Devi ce , click the TCP/IP option, and then click Create . Type th e HP LaserJet all-in- one product TC P/IP address, and the n click OK .
Installation dialog-box options for Macintosh The following sequen ce describes the dialog-box optio ns that appea r during the HP all-in-one software installation on Macintosh systems.
Figure 5-10 License dia log box – HP Software License Agreement Click Accept to initiate the in stallation process. Click Print to open the Page Setup dialog box for yo ur default printer and then print a copy of the licen se agreement. Click the lang uage list to cha nge the language of the License Agreement and the user interface.
Figure 5 -12 If you are using a USB cable... dialog box After you have conne cted the USB cable, click OK . When software installa tion is complete, the Restart alert appears. Figure 5 -13 Restart alert Click Restart to close the installer and restart the comput er.
Figure 5-14 hp all-in-one Setup Ass istant – Introductio n Click Next to go to the Se lect Device dialog box. 174 Chapter 5 Macintosh software overview ENWW Macintosh software overview.
Figure 5 -15 hp all-in-one Setup Assistant – Select Device NOTE If you have not yet connected th e product to your computer, the N o devices found message appears i nstead of a list of HP all-in-o n e products. Connect the product to the computer with the USB cable, turn on the HP Color LaserJet 2820/2830 /2840, and then click Resc an USB .
Figure 5-16 hp all-in-one Setup Ass istant – User Identification NOTE This step occurs only when you are installing the HP Co lor LaserJet 2830 or the HP Color LaserJet 2 840. Type the re quired information in the red fields. Click Next to go to the Phone Line dialog box.
Figure 5 -17 hp all-in-one Setup Assistant – Phone Line NOTE This step occurs only when you are installing the HP Co lor LaserJet 2830 or the HP Color LaserJet 2840 all-in-one products. Select the appropriate options. If you have a separate (dedicated) phone line fo r fax calls, click the Yes, I will have sepa rate fax and voice lines.
Figure 5-18 hp all-in-one Setup Ass istant – Outsid e Line NOTE This step occurs only when you are installing the HP Co lor LaserJet 2830 or the HP Color LaserJet 2 840. Select the appropria te option. If you do not need to dial a numbe r to get to an outside line, cl ick the No, I don't use a dia l prefix option.
Figure 5 -19 hp all-in-one Setup Assistant – Distinctive Ring NOTE This step occurs only when you are installing the HP Co lor LaserJet 2830 or the HP Color LaserJet 2840. Select the appropria te option. If you have a distinctive ring service, click Yes , and then select the type of ring from the drop-down menu.
Figure 5-20 hp all-in-one Setup Ass istant – Answering Mach ine NOTE This step occurs only when you are installing the HP Co lor LaserJet 2830 or the HP Color LaserJet 2 840. Select the appropria te option. If you have an answer ing machine th at answers calls at the spec ified number, click Yes, I will .
Figure 5 -21 hp all-in-one Setup Assist – Fi nish The information you typed in previous dialog boxe s appears in the Finis h dialog box. If any items need to be changed, click the Ba ck button to return to the dialog boxes that you need to change.
Figure 5-22 hp all-in-one Setup Ass istant – Congratulations Click Done to close the HP All-in-One Setup Assistant. 182 Chapter 5 Macintosh software overview ENWW Macintosh software overview.
HP LaserJet all-in-one uninst all instructions for Macintosh Use the following in structions to uninstall the HP L aserJet all-in-one software from the computer: 1 Locate the HP All-in-One Uninstaller.
184 Chapter 5 Macintosh software overview ENWW Macintosh software overview.
6 The HP Toolbox This section provides information about the following topics: ● Overview of the HP Tool box ● System requirements ● Key features ● Configuration options ENWW 185 The HP To olb.
Overview of the HP Toolbox NOTE The HP Toolbox is available fo r Windows operating systems only. NOTE The HP Color LaserJet 28 20/2830/2840 all-in-o ne products use V4 .0 of the HP Toolbox. Some differences ma y exist between this version of HP To olbox and previous versio ns.
Device Content Page fo r that HP LaserJet all-in- one product ap pears when you op en the program. If you have installe d the HP Toolbox for mul tiple produ cts, the Device Select screen appears when you open the pr ogram. On the Device Selec t screen, you can select th e HP LaserJet all-in-one pr oduct you want to manage with the HP Toolbox.
System requirements The following tabl e describes the system requirements for the HP To olbox. Web browser requirements The browser require ments presented in this sectio n are not necessarily minimum standards; rather, they are the minimum tested environmen t s.
Key features This section provides information about the following topics: ● Scan to e-mail or a folder ● Receive faxes to this computer ● Receive Alert message s for device events Scan to e-mai.
Receive faxes to this computer This feature of the HP Toolbo x allows you to receive incoming faxes to the computer, rath er than printing them or forwarding them to another fax num ber.
■ Manual feed ■ Device errors (such as insufficient memory) The following ale rt messages are available: ● HP Device pop-up alert messages ● System-tray icon alert ● E-mail alert HP Device pop-u p alert messages Pop-up alert message s notify you immediately when an error or print-ca rtridge warning occurs in the device.
Configuration options The HP Toolbo x is divided in to two main sections: the HP Toolbox section and the Device Setting s section. Each of these sections has controls grouped in to a set of tabs. In addition to thes e two sections, the HP Toolbox has other scre ens that are accessible from vario us points within th e HP Toolbox.
■ Print Info Pages screen Device Status The Device Status screen shows device status m essages from the device. The Device Status screen also displays some pe rtinent product information an d device settin gs.
Figure 6-2 Device Status screen Supplies Status Use this screen to view th e status of various produc t supplies, such as the amount of toner in the print cartridge.
Figure 6 -3 Supplies Status screen Setup Stat us Alerts Use this screen to set up on the Status Alerts fo r the HP LaserJet all-in-one product. Select the Turn on alerts option and click the Apply button to turn on alerts.
Figure 6-4 Set up Status Alerts screen By selecting the options un der Show an alert , you can receive the alerts like those listed in the follo wing table.
By selecting the opti ons under Show the alert , you can receive the alerts in either or both of two forms: ■ As a pop-up message ■ As a system tray icon Set up E-mail Alerts The following ill ustration shows the Set up E-mail Alerts screen.
Figure 6-6 Set up E-mail Alerts screen – 2 of 2 E-mail messages can be sent to you when certain events occur at the device. You can select the specific events about which you want to be notified.
To ensure that the proper e-mail a ddresses have been used and that the SNMP server information is valid, you can click the Test E-mail Settings button.
Figure 6-8 Device Configuration scr een – 2 of 4 200 Chapter 6 The HP Toolbox ENWW The HP Toolbox.
Figure 6 -9 De vice Configuration screen – 3 of 4 ENWW Configuration options 201 The HP To olbox.
Figure 6-10 Device Confi guration screen – 4 of 4 Network Configura tion The following illu stration shows the Network Configuration screen. Use this screen to configure various network sett ings.
Figure 6 -11 Network Configuration screen ENWW Configuration options 203 The HP To olbox.
Print Info Pages The Print Info Pages screen provides users the a bility to easily print out th e internal special pa ges that are genera ted by the device. Figure 6-12 Prin t Information P ages screen The contents of these rep orts are generated by the device firmware, and not by th e HP Toolbox.
Figure 6 -13 Event Log screen Fax tab The Fax tab co ntains the following scre ens. ■ Fax Tasks ■ Fax Phone Book ■ Phone Book - Edit Entry ■ Phone Book - Create Group ■ Phone Book - Edit Group ■ Phone Book - Impor t ■ Phone Book Import - Select Entries ■ Fax Send Log ■ Fax Receive Log ■ Fax Viewer .
Fax Tasks This screen provide s access to common fax related function ality and settings. Figure 6-14 Fax Tasks screen The options in the Fa x Functions section send commands to the HP LaserJet all-in-one produ ct. The following options are a vailable.
and delete en ough marked fax jobs to free up th e fax storage needed. The Clear Stored Faxes removes all faxes stored in the pr oduct's memory. This includes faxe s marked "ok to delete," faxes which have not yet been printed or sent to the computer, any delayed-send faxes, and any pending redial faxes.
Figure 6-15 Fax Ph one Book screen Fax Phone Book - Edit Entry This screen opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry).
Figure 6 -16 Fax Phone Book – Edit Entry screen Fax Phone Book - Create a New Group This screen opens by clicking New Group on the Fax Phone Boo k sc reen. The Entry number field is populated with the first available entry in the phone bo ok. The maximum number of characters that a name can ha ve in a phon e book entry is 16.
Figure 6-17 Fax Phone B ook - Create a New Group screen Fax Phone Book - Edit a Group This screen opens by clicking Edit for a G roup entry on the Fax Phone Book screen.
Figure 6 -18 Fax Phone Book - Ed it a Group screen Import information into the Fax Phone Book Use the Import info rmation into the Fax Phone Book screen to import phon e book data that has been exported from external e-ma il applications. You mu st select one of the following applica tions.
Figure 6-19 Import information in to the Fax Phone Boo k screen NOTE Phone book files that were created us ing th e HP LaserJet 3300 series produ ct software cannot be imported i nto HP Toolbox for use with the HP Color La serJet 2820/2830/2840 all-in- one products.
Your designated file name and p ath now appear in the text b ox. Click Next to continue. 7 Click Finish . 8 Open the HP Toolb ox and click the Fax tab. 9 From the left navigati on bar, click Fax Phone Book . 10 Click Import Ph one Book . 11 Click the phone book a pplication optio n button from wh ich you are importing.
Figure 6-20 Fax Phone Book – Import – Select Entries screen NOTE Although this illustration shows only the first 20 entries, you can import up to 120 entries. Fax Send Log a nd Fax Receive Log The Fax Send log and the F ax Receive log list the faxes that have been sent or received by the HP LaserJet all-in-one product.
Figure 6 -21 Fax Send Log screen Figure 6 -22 Fax Receive log screen ENWW Configuration options 215 The HP To olbox.
Clicking the Refresh bu tton causes the HP T oolbox to pu ll new fax data from the HP Lase rJet all-in- one product. The following information is displayed about each fax in the log.
Figure 6 -23 Fax Viewer screen Fax Data Properties Use these settings to manage t he space used to store faxes on your computer. You ca n save more faxes if you specify a larger t otal data size.
Figure 6-24 Fax Data Properties screen These settings apply to faxes that have bee n sent from or received to your compu ter. These settings apply only if you have chose n to send or receive faxes remotely from your computer.
Figure 6 -25 Fax Reports screen Detailed Fax Settings This screen provides navig a tional lin ks to the Fax Settings tab and the Fax Set-up Wizard . ENWW Configuration options 219 The HP To olbox.
Figure 6-26 Detailed Fax Setting s screen Fax: How do I... ? The following i llustration shows the Fax: How do I... ? screen. Figure 6-27 Fax: How do I.
Scan to tab The Scan to tab contains the following screens: ● Scan to E-mail or Folder ● Preferences ● How do I... ? Scan to E-mail or Folder Use this screen to add entrie s to the list that ap pear s on the HP LaserJet all-in-one product control pane l when you press the SCAN-TO button on the control p anel.
Preferences This screen allows you to make chang es to the way the product scans documents. Figure 6-29 Preferenc es for Scan to E-mail or a Fo lder screen NOTE These preferen ces apply only to scans tha t you initiate by using the S CAN T O button on the HP Color LaserJe t 2820/2830/2840 all-in -one control panel.
Option Scan to e-mail settings Scan to a folder settings File type ■ Adobe PDF (*.pdf); default setting ■ JPEG (*.jpg, *.jpeg) ■ GIF (*.gif) ■ Windows Bitmap (*.bmp) ■ TIFF (*.tiff, *.tif) ■ TIFF – compressed (*.tiff, *.tif) ■ Adobe PDF (*.
Option Scan to e-mail settings Scan to a folde r settings ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x10 in (20x25 cm) ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x10 in (20x25 cm) The HP LaserJ et all-in-.
■ Print Problems screen ■ Scan Problems screen ■ Copy Problems screen ■ Fax Problems screen ■ Memory Card Problems screen ■ Troubleshootin g Tools screen ■ Animated Demons trations screen Troubleshootin g Process The following ill ustration shows the Troubleshooting Process screen.
Figure 6-32 Troublesho oting tools screen Control Panel Messages The following i llustration shows the Control Panel Message s screen. 226 Chapter 6 The HP Toolbox ENWW The HP Toolbox.
Figure 6 -33 Control panel messages screen Clearing Jams The following ill ustration shows the Clearing Jams screen. ENWW Configuration options 227 The HP To olbox.
Figure 6-34 Clearing jams screen Print Problems screen Use this section to find tips for so lving print pr o blems with the HP Lase rJet all-in-one product. NOTE All of the Troubleshoo ting content provided from th is screen is also provided in the HP Color LaserJet 2 820/2830/2840 User Guide .
Figure 6 -35 Print problems screen Scan Problems Use this section to help yo u troubleshoot scan prob lems with your HP LaserJet all-in-one product. ENWW Configuration options 229 The HP To olbox.
Figure 6-36 Scan proble m s screen NOTE All of the Troubleshoo ting content provided from th is screen is also provided in the HP Color LaserJet 2 820/2830/2840 User Guide . Copy Problems Use this screen to he lp you troubleshoot co py prob lems with your HP LaserJet all-in-one product.
Figure 6 -37 Copy problems screen NOTE All of the Troublesho oting content provided from this screen is also provided in the HP Color LaserJet 28 20/2830/284 0 User Guide . Fax Problems Use the information in this section to trouble shoot general fax issues.
Figure 6-38 Fax proble m s screen Memory Card Problems The following i llustration shows the Memory card prob lems sc reen. 232 Chapter 6 The HP Toolbox ENWW The HP Toolbox.
Figure 6 -39 Memory card pro blems scr een Troubleshootin g Tools The following ill ustration shows the Troubleshooting Tools screen. ENWW Configuration options 233 The HP To olbox.
Figure 6-40 Troublesho oting Tools screen Animated Demonstrations The following i llustration shows the Animated De monstrations screen. Click the links on this screen to view animated demon strations about your HP Color LaserJet 2820/2830/2840 al l-in-one.
Figure 6 -41 Animated Demons trations screen Documentation tab The Documentation tab conta ins the following screens. ● How do I... ? scree ns ● Print: How do I... ? ● Fax: How do I... ? ● Copy: How do I... ? ● Scan: How do I... ? ● Photo: How do I.
Print: How do I... ? This screen provides links to information to help you perform print tasks. Figure 6-42 Print: How do I... ? screen Fax: How do I..
Figure 6 -43 Fax: How do I? screen Copy: How do I... ? This screen provides links to inform ation to help you perform copy tasks. Figure 6 -44 Copy: How do I.
Scan: How do I... ? This screen provides links to inform ation to help you perform scan tasks. Figure 6-45 Scan: How do I... ? sc reen Photo: How do I.
Figure 6 -46 Photo: How do I... ? sc reen Network: How do I... ? The following ill ustration shows the Network: How do I... ? screen. Figure 6 -47 Network: How do I.
Other: How do I... ? The following i llustration shows the Other: How do I... ? screen. Figure 6-48 Other: How do I... ? screen User Gu ide Use this screen to gain access to the HP Color Lase rJet 2820/2830/284 0 User Guide .
Figure 6 -49 User Guide screen Device Settings section The Device Settings section comprises the following tabs. ■ System Settings tab ■ Print Settings tab ■ Fax Settings tab ■ Copy Setting s .
System Settings tab The Syst em Settings tab contains the follo wing screens: ■ Device Info rmation ■ Paper Handling ■ Print Quality ■ Print Density ■ Print Modes ■ System Setup ■ Volume.
Paper Handlin g Use this screen to change th e paper handling de fa ults for your HP LaserJet all-in-one product. Figure 6 -51 Paper Handlin g sc reen The following tab le shows the Paper Handling settings that are ava ilable.
Option Settings ■ Envelope C5 ■ Envelope DL ■ Envelope B5 ■ Custom ■ B5 (JIS) ■ Postcard (JIS) ■ Double Postscard (JIS) ■ A5 ■ 8.5x13 (Foolscap) ■ 16K Default paper typ e ■ Bond .
Option Settings ■ A4 ■ Executive ■ B5 (ISO) ■ Envelope #10 ■ Envelope Monarch ■ Envelope C5 ■ Envelope DL ■ Envelope B5 ■ Custom ■ B5 (JIS) ■ Postcard (JIS) ■ Double Postscard (JIS) ■ A5 ■ 8.
Option Settings Tray 2 size ■ Any; default setting ■ Letter ■ Legal ■ A4 ■ Executive ■ B5 (ISO) ■ B5 (JIS) ■ A5 ■ 8.5x13 (Foolscap) Tray 2 type ■ Any; default setting ■ Bond ■ .
Figure 6 -52 Print Quality screen The following tab le shows the option s and settings for the Print Qual ity screen. Table 6-5 Print Quality options and settings Option Settings Color Calibration Pow.
Option Settings ■ After 15 minutes; default setting ■ After 30 minutes ■ After 60 minutes Calibration Timing ■ Never ■ 12 hours ■ 24 hours ■ 48 hours; default setting ■ 96 hours ■ 16.
Print Density The following ill ustration shows the Print Dens ity screen Figure 6 -53 Print Density screen The following tab le shows the option s and settings for the Print Density screen.
Option Settings Cyan density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Magenta density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4.
Option Settings Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4 . 5, 6, 7, 8; 0 is the default setting Black density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Print Modes Use this screen to change th e print mode defaults for your HP LaserJet all-in-one product.
Figure 6-54 Print Modes screen A print mode is a special setting tha t controls the print speed a nd the fuser temper ature of the HP LaserJet all-in-one produ ct. The product speed a nd fuser temperature are adj usted to match the print mode that you select, which can result in better prin t quality when prin ting on certain media types.
NOTE Not all of the print modes can be adjusted from the Print Modes screen. ■ Heavy Mode ■ Normal Mode ■ Light M ode ■ Cardstock Mode ■ Transparen cy Mode ■ Envelope M ode ■ Label Mode .
Media type Fuser mode d efault setting Transparency Transparency Mo de Prepunched Normal Mode Labels Label Mode Bond Heavy Mode Recycled Normal Mode Color Normal Mode Light <75 g/m 2 Light Mode Hea.
Figure 6 -55 System Setup screen The following d evice languages ar e available for the HP Color LaserJet 28 20/2830/2840: ■ Czech ■ Danish ■ German ■ English ■ Spanish ■ Finnish ■ Frenc.
■ Portuguese ■ Russian ■ Swedish ■ Turkish The following Jam recovery settings are available: ■ Auto; default setting ■ On ■ Off The following Auto continue settings are available: ■ O.
Date/Time Use this screen to change th e date and time se tt ings for your HP L aserJet all-in-one product. Figure 6 -57 Date/Time screen NOTE Automatic is selected by default, but the op tion will not be initiated until you click Apply .
Figure 6-58 Service screen If a password has been (for instance, to p r otect th e m emory-card or network settings) and lost, the factory settings for the HP Col or LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, click the Restore button under Rese ts .
Automatic trace pri nt values are as follows: ■ If Error ■ At End of Call ■ Never; default setting Power save time settings are as follows: ■ 2 hours ■ 4 hours ■ 8 hours; default setting ■ 12 hours Device Polling The following ill ustration shows the Device Polling screen.
Figure 6-59 Device Polling Settings screen Clicking Turn off device polling on the Device Polling Settings screen does not turn off the HP Toolbox, but acts like a master switch to turn off all polling. You can then go back in to the HP Toolbox and turn off indi vidual components such as the Scan-to functionality or some fax functionality.
Figure 6 -60 Save / Restore Settings screen When you click Save , the Save as dialog box might be hidd en. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product. You can restore only setting s that were saved fr om an HP Color LaserJet 2820/2 830/2840 all-in-one produ ct.
Figure 6-61 Printing screen The following tabl e shows the options a nd settings availa ble on the Printing screen. Table 6-8 Printing options and settings Option Settings Copies Type a value from 1 to 999.
NOTE On some HP p rinters, the HP Tra ditional PCL 5e Driver is typic ally used fo r monochrome (b lack and white) printers. Th e HP Color LaserJet 2820/283 0/2840 all-in-one, a color printer, su pports this driver as well, even though the driver is not in cluded in the printing- system software.
Figure 6-64 Memory Card Printing Settings screen NOTE The Memory Card Printing Settings screen is available only on the HP Color LaserJet 2840. On the Memory Card Printing Settings screen , you can chang e the settings associated with p rinting photos that ar e stored on memory cards.
Fax Settings tab NOTE Because the HP Col or LaserJet 2820 does not ha ve a fax component, the HP Toolbox for the HP Color LaserJet 2820 does not have this tab.
Use the Reporting and Erro r Correction settings to receive reports about fa x functions. The following settings are available: ■ Error correction (ECM); enabled by defa ult ■ V.
Figure 6 -66 Send screen Fax Receive Use this screen to configure the fax receive setti ngs on your HP LaserJet all-in-one product. The Resoluti on option ha s the following settings: ■ Standard ■ Fine ; default setting ■ Super fine ■ Photo The Contrast o p tion ha s a series of settings fro m Lig ht to Dark .
The Dial mode option has the following settings: ■ Pulse ■ Tone ; default setting The Redial option has the fo llowing settings: ■ On Busy ; enabled by default ■ On no-answe r ■ On communica.
Fax Setup Wizard The Answer ring pattern option has the following settings : ■ All rings ; defa ult setting ■ Single ring ■ Double ring ■ Triple ring ■ double and tr iple ring The Fax Setup Wizard app ears after you install the software and restart your computer .
Figure 6-69 Fax Setup Wizard – Fax Identification: Us er Information screen Type your name and, if de sired, yo ur company name in the appropriate fie lds. In this and the following scree ns, click Back to return to the previous sc reen, or Cancel to stop the Fax Setup Wizard.
Figure 6 -70 Fax Setup Wizard – Fax Setup: Di al prefix screen If you do not need to dial a prefix number in order to send a fax, select No, I do not need to enter any numbers befo re the fax number .
Figure 6-71 Fax Setup Wizard – Fax Setup: Di stinctive Ring screen If you have a distinctiv e-ring service, select Yes, I have a distinctive ring s ervice . If you do not, select No, I do not have a di stinctive ring service . Click Next to continue.
If you have a dedicated fax line , select Yes, I have a dedicated fax line . If you do not, select No, I do not have a dedicated fax line . Click Next to continue.
Type the re quired fax number in the Fax number field. If you choose, you can also type your phone number in the Phone number (voic e calls) field. Figure 6-75 Fax Setup Wizard – Finish Fax Setup screen Click Finis h to complete the fax setup process.
Copy Settings tab The Copy Sett ings tab contains the follo wing screens: ● Copying ● Reduce / Enlarge Copying Use the Copying screen to configu re general copy settings for your HP Lase rJet all-in-one product. Figure 6 -77 Copying screen The following tab le shows the option s and settings that ar e available for th e Copying screen.
Reduce / Enlarge Use the Reduce/Enlar ge screen to configure the default size and format copy setting s for your HP LaserJet all-in-one product. Figure 6-78 Reduce / Enlarge screen The following table sho w s the optio ns and settings that are available for the Reduce / Enlarge screen.
See the HP Color La serJet 2820/2830/2840 Advanced Network Referenc e Guide for more information about the settings on the Network Settings tab. For network installations, the HP Toolb ox communica tes with the device by using the network settings displayed on the Network Settings scree ns.
Figure 6-79 IP Configuration screen The IP Configuration screen shows the host name and domain of the device. By default, the device uses automatic IP configu ration and DNS Server. Us e this screen to configure the TCP/IP addre ss and DNS Server manually.
The following DNS Addre ss Configuraito n options are available: ■ Automatic DNS Server . This option is selected b y default. It causes the device to automatically obtain network addresses for DNS server s from the network. If you select th is option, a DHCP server provides this inf ormation.
Table 6-11 Advanced Network Settings options a nd settings Option Settings Enabled Features ■ DHCP; enabled by default ■ BOOTP; enabled by default ■ AUTOIP; enabled by default ■ Memory card sh.
Figure 6 -81 SNMP screen The following o ptions are available on the SNMP screen : ■ Enable SNMP v1 read -write access . Sele ct this option to enable SNMP V1 agents on the prin ter. Custom community names can be configured to cont rol management access to the printer.
Network Configura tion The Netw ork Configuration screen is shown in th e following illustration. 282 Chapter 6 The HP Toolbox ENWW The HP Toolbox.
Figure 6 -82 Network Configuration screen ENWW Configuration options 283 The HP To olbox.
The Netw ork Configuration scree n provides an overview of the network settings that have been enabled for the device. Th e settings appear under the following headi ngs: ■ Network Hardware Configur ation ■ Enabled Featur es ■ TCP/IP ■ SNMP ■ Network Statistics A Print link and icon appear in th e upper right corne r of the screen.
Screen Access About HP Toolb ox screen Click the About Toolbox link that appears in the upper left corner of the HP Toolbox screens, just beneath the H P logo. This link is not available on any of the HP EWS scree ns that appear when you click the D evice Settings button.
Select Device Use the Device Select screen to select and open the individual se t of tools for your HP LaserJet all-in- one produc t. This screen is displa yed as a list of the HP LaserJet all-in-one products th at are available to the HP Toolbox.
Click the Always use T ext Only page when accessing Too lbox check box and then click Apply to make the text-only Toolbox screen your default screen when you open the HP Toolbox.
Figure 6-88 Product Registra tion screen Order Supplies The Order Supplies link connects yo u to a web page that helps you order supplies online from a reseller of your choice. The supp lies you nee d for your HP LaserJet all-in-on e product are pre-sele cted.
Figure 6 -89 Order Supplies screen Product Support The Product Support link connects you to a web p age that helps get o nline support for your HP LaserJet all-in-one product.
Figure 6-90 Product Suppo rt screen 290 Chapter 6 The HP Toolbox ENWW The HP Toolbox.
7 Software installation for Windows operating systems NOTE This chapte r covers installation about the HP LaserJet all-in-one product software for Windows only.
Installation overview NOTE The ReadIRIS softwar e uses a separate installer th at comes on a separate CD. The software for the HP Color LaserJet 2 820/2830/2840 all-in-one products comes on a single CD. On Windows systems, the Setup program installs the HP La serJet all-in-one sof tware from the CD onto the hard disk and updates Wi ndows files.
For all of the supporte d platforms, each install optio n presents a series of query dialog boxes th at guide you through the in stallation process. You are aske d to provide information about your computer environment.
Installation options The HP LaserJet a ll-in-one software can be used with the HP Co lor LaserJet 2 820/2830/2840 all-in-one products in the following configurations: ■ Install the full HP La serJet all-in-one software on a computer tha t is directly connected to the pr oduct through a USB port.
NOTE Using Windows shari ng, the person who uses th e computer that is directly connected to the product can allow other users o n the network to print to the product. When the product is shared, in stall the print driv ers on all of the computers that you want to be able to print to the product.
5 Type the path and share name of the HP Color Lase rJet 2820/2830/2 840 all-in -one product to which you want to connect. -or- Click Browse and navigate to find the HP Color Lase rJet 2820/2830/284 0 all-in-one product to which you want to connect.
To connect an HP La serJet all-in-one product to a network, use the followin g instructions: 1 Connect the HP Color LaserJet 28 20/2830/2840 to the network. 2 Turn on the HP Color La serJet 2820/2830/2840. NOTE You must complete the powe r-up sequence in this ord er or the installer discovery utility fails to recognize the prod uct.
Installing the print driver only Use the following instructions to install only the p rint driver. Print driver installation fo r Windows 98 SE or Windo ws Me You might need to install the Install Network Prin ter Wizard to co mplete the following procedure.
6 To install the HP PCL 6 Unidriver (color), naviga te to the root folder o f the CD (where X is the letter of the CD-ROM drive) and click OK . The Install Printer Softwa re dialog box appears.
Printing-system software installation This section contain s information about the followin g topics: ● Animated Install Guide ● Printing-system software installation Animated Install Guide When you insert your printing-syst em software CD into the CD-ROM drive, the Animat ed Install Guide starts automatically.
Figure 7 -2 Co ngratulations! Your all- in-one setup is complete screen If your HP Color LaserJet 2820/2830/2840 has alrea dy been set up or is already installed on a ne twork, click Install Software to install th e print drivers and other softwa r e fe atures.
Figure 7-3 HP Color Lase rJet 2820/2830/2840 CD Browser screen The first dialog box inclu des the following command b uttons: Install HP Color LaserJ et Software .
Figure 7 -4 HP Co lor LaserJet 2820/2830/2840 doc umentation View User Guide : Click this option to open the .CHM (onlin e help) versi on of the HP Color LaserJet 2820/2830/28 40 User Guide . Print User Guide : Click this option to open Adobe Acroba t Reader and see a printable ve rsion of the HP Color LaserJet 2820/2830/2 840 User Guide in .
Figure 7-5 HP Color LaserJet 282 0/2830/2840 Online Support Click Product Support to open ano ther screen where you can se lect the product for which you want information: the HP Color La serJet 2820, HP Col or LaserJet 2830, or HP Color LaserJet 2840.
USB installa tion dialog box options for Windows Figure 7 -6 USB install – Welcome to the Install Wizard dialog box Click Next to open the Check for recommen ded installation updates dialog box. NOTE The Check for recommen ded installation updates dialog box appears only if the installer detects that a network connection is available.
If you have Web acce ss, you can click Yes to check for ins tallation update s for th e HP Color LaserJet 2820/2830/2840 . This step is optional. Click No to continue the installation.
Figure 7 -9 USB Install – sample System Requiremen ts Results dialog box NOTE In some cases, yo u can proceed with the inst allation even if your system does not meet recommended requir ements.
Select I accept the terms in the licen se agreement , and then click Next to continue the installation. The HP Extended Capabilit ies dialog box appears.
Figure 7 -13 USB install – D estination Folder dialo g box The Destination Fo lder dialog box show s you where the printing-system softw are files are installed. The default option creates an HP program group, which you can gain access to by clicking Start and selecting Programs .
Figure 7-14 USB install – Ready to Install dialog box If you do n ot want to add shortcut icon s to your Desktop, click to clear the Add shortcuts to Desktop check box. NOTE The Add shortcuts to Des ktop check box do es not appear during a Minimum Installation (Windows 2000 and Windows 2000).
Click Directly to this computer (a "direct connection"). The Connect Your Device Now dia log box appears. If you have Web access, you have three options for conne cting to Windows Upd ate, w.
Figure 7-17 USB install – Device Foun d dialog box The Device Found dialog box appears. C lick Next to continue the installation. Figure 7-18 USB install – Time Remaining dialog box The Time Remaining dialog box ap pears. Click Next to continue the installation.
Figure 7 -19 USB install – Restart your computer di alog box The You must re start your computer to fi nish the installation of yo ur device dialog box a ppears.
Figure 7-21 USB install – Test Page dialog box The Test Page dialog box indicates tha t a test page is being se nt to the HP Color LaserJet 2820/2830/2840 . If the test page prints successfu lly, click OK . If the test page fails to print, click Troubleshoot .
If you have Web access, you can sign up to receive in formation from HP by follow ing instructions on the Sign Up Now screen. Click Next to open the HP Regi stration Web page.
Figure 7-24 Network install — Welcome di alog box Click Next to continue. Between dialog boxes, a Cu rrent Progress screen appears. This screen shows the progress of the installation a nd provides information about the number of subtasks that have been completed in ea ch step.
Figure 7 -26 Network install – Licence Agreement dialo g box When you select the I accept the terms in the license agreement option, the Next button becomes available.
Figure 7-28 Welcome to th e HP Product Survey Prog ram screen If you select the Do not install HP Extend ed capabilities option, click Next to contin ue the installatio n .
Figure 7 -30 Network install – Ready to Install dialog box If you do not wa nt to add shortcut icon s to your Desktop, click to clear the Add shortc uts to Desktop check box. To continue the installation, click Next . The Connection Type d ialog box appe ars.
Figure 7-32 Network install – Identify Printer dialog boxIdentify Printe r If you select Searc h from a list of de tected printers (Recommended) , your system searches the network for th e HP Color LaserJe t 2820/2830/2840, and the Searching dialog bo x appears, as shown in the following illustration.
Figure 7 -34 Network install – Specify Printer dialog box You can specify the HP Co lor LaserJet 2820/2830/ 2840 all-in-o ne by hardware ad dress (MAC), TCP/ IP address, or IP Hostname. Af ter typing one of these options in the appro priate field, cl ick Next to continue.
Figure 7-36 Network install – Confirm Settings dialog box To accept the settings (recomm ended), click Next to continue the installation. The Congratulations! Software installatio n complete dialog bo x appears (see Figure 7-39 Network install – Congratulati ons! Software installation co mplete dialog box ).
Figure 7 -38 Network Install – Set Ne twork Protocol dia log box To change the setti ngs, click Change Settings , make your changes in the dialog box that appears, and then click Next to continue. The Confirm Settings dialog bo x appears (see Figure 7-36 Network in stall – Confirm Settings dialog box ).
Figure 7-40 Network install – Test Page dialog box Click OK to print the test page. The Sign Up Now screen appe ars. Figure 7-41 Sign Up Now scr een If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen.
Figure 7 -42 HP Registration screen NOTE After you install the HP Las erJet all-in-o ne product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax para meters have already been set up .
Uninstall This section provide s information about the following topi cs: ● Uninstall instruct ions for Wind ows ● Files not removed and manual uninstall (Wind o ws) Uninstall instruct ions for Windows The uninstall proced ures vary according to the type of installat ion you used.
NOTE To uninstall the softwa re from Windows 2000 or Windows XP, you mu st log on with administrator pr ivileges. 1 Quit all open programs. 2 Click Start , click Programs , select HP , select hp Color LaserJet 2820,2830,28 40 , and then click Uninstall .
Follow these steps to uninstall the HP LaserJet all-in-o ne software if you have use d a Minimum Installation. 1 In Windows XP, click Start and then click Control Panel . NOTE In Windows 98 SE, Windo ws Me, and Windows 2000, click Start , click Settings , and then click Control Panel .
Windows 2000 or Windows XP NOTE To uninstall the softwa re from Windows 2000 or Windows XP, you mu st log on with administrator pr ivileges. 1 Click Start , click Settings , and t hen click Printers . NOTE For Windows XP, click Start , and then click Pri nters and Faxes .
Other files that are no t removed when using th e recommended automated uninstall procedu re are as follows: ■ The LaserJet 28XX directory (where 28XX is the model numb er of your HP LaserJet a ll-i.
8 Engineering details This chapter provid es information about the fo llowing topics: ● Media attributes ● Readme ● HP System Diagnostics ● Troubleshooti ng ● Summary of HP Toolbox know n is.
Media attributes This section includ es the following information about media attrib utes: ● Media sources and de stinations ● Source commands ● Media types and sizes Media sources and destinati.
Media features and attributes The following tab le lists the feature s and attributes of the media that appe ars under the Size Is: drop- down menu on the Paper tab. The list order can vary, dependin g on the product and operating system. The list contai ns all of the followi ng sizes, and might contain sizes from other drivers.
Paper sizes 1 Width Height PCL 6 2 (3.88 inche s) (7.5 inches) Executive 185 mm (7.25 inche s) 266 mm (10.5 inches) "EXEC" Executive (JIS) 216 mm (8.5 in ches) 330 mm (12.99 inches) "JISEXEC" Legal 216 mm (8.5 in ches) 355 mm (14.0 inches) "LEGAL" Custom Minimum: 98 mm (3.
Media types (comma nd string) Tray 1 ( 125-sheet; multipurpose Tray 2 (250 -sheet) Tough Paper Y N Transparency Y Y 1 Tray 1 accepts cardstock between 106 g/m 2 (29 lb) and 163 g/m 2 (45 lb) in weight. If you want to print o n HP LaserJet Photo paper, u se the Heavy Glossy setting in your print driver.
Esc& n# Wd Paper type Esc& 6 Wd Rough Esc& 9 Wd Envelope 1 You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the co ntrol panel.
Readme The Readme files for the HP Color LaserJet 2820/28 30/2840 all-in-one are also available on the following Web site: www.hp.com/ support/clj2800series Windows Readme ● Introduction ● Late-br.
■ HP Color LaserJet 2830 all-in-one p rinter, scanner, fax, copier. 96 megabytes (MB) of random access memory (RAM), expandable to 224 MB; a Hi-Speed universal serial bus (USB) 2.
End-user software compo nents for Minimal Install (Available on Windows 98 SE, Windows Me, Windows 2000 and Windows XP) Drivers A driver is softwar e that provides software ap plications access to the device features. Ty pically, you should install drivers for each device.
needed at the device. HP Toolb o x is al so used for fa x setup, receiving faxes on your PC, setting up the fax speed dial buttons and fax phone bo ok entries, configuring the Scan to bu tton, and configurin g the device settings. Adobe Acrobat Reader Acrobat Reader should be use d to vi ew the online manuals.
■ Plug and Play Print/Sca n driver packages are available on th e Web at the following UR L: www.hp.com/ support/clj2800series ■ Functionality on systems that meet only minimum system requirements will be limited.
HP Toolbox ■ Firewall software can interfere with network commu nication between the device an d HP Toolbox software. If you see a prompt to a llow "javaw" or "s tatuscl ient" network access, you must allow it for HP Toolbox to work pro perly.
■ If you change to or from a Transparency Mate ri als Adapter (TMA) by load ing a profile, you must select preview again to see an image in the HP Scanning software preview window. ■ If your scanner supports an automatic feeder, you cannot use the TMA if there is paper in a feeder connected to the scanner.
2. Select your country/reg ion. The Support & Drive rs web page opens. 3. Select the Do wnload drivers and software option. 4. Enter your HP Scanje t product name and click th e button to the ri ght of the list. 5. If necessary, select yo ur scanner from the list.
■ The Image Zo ne displays or prints on ly th e first page of a multi-page T I FF file. ■ Moving files outside Image Zone (for example, in Windows Explorer) w ill remove any keywords applied to those images. HP Instant Share ■ For some ISPs (Internet Service Providers), the autodial function does not always work with HP Instant Share.
Unloading and Memory Card Issues ■ If possible, format memo ry cards in the image capture device (e .g., a digital camera ). Do not use Windows Explorer to format card s. ■ Secure digital cards have a lock sw itch that should neve r be set when the card is in the camera.
"Release Notes" or "Readme F ile" found on the dr iver download page fo r your operating system and driver version. Installation Instructions When operating in a Windows environment, the CD-ROM setup or installati on software detects the version and langua ge of the operating system that you are running.
3 If you have performe d a Typical install a nd you do not have any other HP device s installed, you will also need to follow steps 4 and 5. Fo llowing thes e steps may break certain functionality of other HP devices you have previously installe d because they share the software.
Macintosh Readme The following section includes the te xt of the Mac Readme, which is available on the HP LaserJet all- in-one software CD-RO M for Macintosh. Information about the hp LaserJet all-in-one software version 5.8 Edition 1, 5/2005 Contents ■ Supported HP Products ■ Supported Opera ting Systems ■ For OSX users on ly ■ For OS 9.
4 Select your printer in the browser list and click Add . Your device is added to the Print Cente r's printer list, with the suffix "(Printer)". 5 Quit Prin t Center. To configur e a fax queue for y our HP LaserJet all-in-one (fax models only) 1 Open Print Center fr om <disk>/Applications/Ut ilities/Pri nt Center .
Reproduction, adaptati on or translati on withou t prior written pe rmission is prohibited, except as allowed under the cop yright laws. The information in this d o cument is subject to change without notice. The only warranties for HP produc ts and services are set forth in the express warra nty statements accompanying such prod ucts and services.
HP System Diagnostics The HP System Diagno stics software is a new tool that is de signed to give IT administrator s direct access to system information about HP products and software. To open the HP Sys tem Diagnostics software, click Start , click Programs , click HP , and then select HP System Diagnostics .
Figure 8 -2 HP System Diagnostic s – Devices tab Applications When you click the Application s tab, a list appears that shows curr ently installed third-party software programs. Click the Refresh button to update the information on the tab. Sele ct any item in the Running Applic ation field to view related system information.
HP Applications When you click the HP Applications tab, a list appears that shows cu rrently installed HP software programs. Click the Refresh button to update the information on the tab.
Figure 8 -5 HP System Diagnostic s – Logging tab ENWW HP System Diagnostics 355 Engineering details.
Troubleshooting The following to pics are de scribed in this section: ● Port communication ● File to E-mail utility ● Standalone scrubber ● Two-pass cleaning-page utility ● Collect.
continuing to troubleshoot two-way commun ication issues. The following section s contain a few guidelines for iden tifying and re solving these conflicts. NOTE USB connections for the HP Co lor LaserJet 2820/2830/28 40 are supported only in Windows 98 SE, Windows Me, Windows 2000 , and Windows XP.
Guidelines for troubleshooting and resolv ing device conflicts Follow these step s for resolving device conflicts. 1 If the conflicting device is no longer present in the list of devices, click the device name, click Remove , and then click Yes . Click Yes to restart Windows.
Installed De vices Figure 8 -6 Sample Device Ma nager screen – Windows XP Click the View menu to see further optio ns: ■ Devices by Type ■ Devices by Connection ■ Resources by Type ■ Resourc.
Table 8-7 Device s installed by the H P Color LaserJet 28 20/2830/2840 sof tware in Windows 2000 and Windows XP Device by type Device Disk drives ■ HP Color LaserJet 2820/2830/2840 USB Device IEE E 128 4 .4 compatible p r inters (Windo w s X P ) DOT4Print HPZ12 (Windows 2000) ■ HP Color LaserJet 2820/2830/2840 (DOT4PRT) IEEE 128 4 .
troubleshooting. The ut ility runs on your co mputer, but does not interact wi th your HP La serJet all-in- one product. The tool is includ ed on the installer CD, but is not copied to your computer during th e software installation. HP Customer Support can also send the utility to you by e-mail or by posting it to an HP web page.
Standalone scrubber If the installer fails and trou bleshooting efforts have not solved the problem, you can use HP' s standalone scrubber utility to remove files.
E-mail If e-mail messages fail to be se nt, try following these steps: 1 Open Windows Microsoft Explorer or Intern et Explore r and navigate to the file. 2 Right-click the file, select Send To , and then click Mail Recipient . If this meth od fails, check the MAP I mail setu p.
Summary of HP Toolbox known issues This section summarizes i ssues that are known to affect th e version HP Too lbox released with the HP Color LaserJet 2820/2830/2840.
This data, which includes PDF file s for each fax job received , can be copied to any directory tha t you choose. After you perform an opera tion to restore factory de faults, or repla c e the device with a new one, save any fax data, and restart the HP Toolbox, the system will be in a f resh state, as if a fresh install had just occurred.
To recover from this situa tion, follow this procedure: 1 Rename the folder tha t contain s all data stored on th e computer for the Received to PC faxes. All data that is stor ed on the computer for th e Received to PC faxes is located in the following directory: C:Program Files Hewlett-Packard ToolboxApache To mcat 4.
Functionality that wil l be lost when HP Toolbox is disabled incl udes: ■ Status alerts ■ E-mail alerts ■ The ability to initiate a scan from the device (by pressi ng the S CAN TO and S TART S C.
368 Chapter 8 Engineerin g details ENWW Engineering details.
Index Symbols/Numerics % of Normal Size sett ing PCL 6 traditional driver 115 unidrivers 75 A About HP Toolbox screen 285 About tab PCL 6 traditional driver 133 unidrivers 97 activity log, fax 218 ADF.
Confirm Changing Setting screen (Windows network installation) 322 Confirm Settings screen (Windows network installation) 322 conflicts, device 356 Congratulations Software installation complete scree.
unidrivers 73 Document Viewer. See HP Document Viewer documentation dialog box, Windows instal lation 303 localized versions 8 operating systems supported 19, 158 Print Task Quick Set for use guide, u.
Fit-to-Page option, PCL 6 traditiona l driver 114 Flip Pages Up settings PCL 6 traditional driver 107 PCL 6 unidriver 81 folders scanning to 189, 221 Windows installation 165, 329 fonts download as ou.
Fax Problems screen 231 Fax ReceiveLog screen 214 Fax Reports screen 218 Fax Send Log screen 214 Fax Settings tab 265 Fax Setup Wizard screen 269 Fax tab 205 Fax Tasks screen 206 Fax Viewer screen 216.
laptop computers, receiving faxes 190 LaserJet Scan software 3 8 LaserJet Scanner prog ram 157 LaserJet Send Fax program 156 Layout Opt ions, unidrivers 65 license agreem ent (USB Windows installation.
Windows so ftware 16 online help HP Toolbo x screens 235 Macintosh 157 Window s 17 Online support screen 304 operating systems supported 154 Windows, su pported 12 optical character recognitio n.
Type is paper settings 130 watermarks 115 PCL 6 unidriver About tab 97 Advanced Printing Fe atures, enabling 62 Advanced tab 58 booklet printing 82 Color Printing Mode 62 Color tab 85 constraint messa.
PS Emulation Unidriver About tab 97 Advanced Printing Features, enabling 62 Advanced tab 5 8 booklet printing 82 Color tab 85 constraint messages 57 Copy Count 60 CTRL-D se ttings 95 Device Settings t.
Searching screen (Windo ws network installation) 320 Select Device screen, HP Toolbox 286 Send CTRL-D settings, PS Emulation Unidriver 95 Send Fax program 45, 156 Send Log screen 214 Send screen, fax .
Fax Problems screen 231 File to E-mail utility 360 HP System Diagnostics 352 HP Toolbox 364 Information screen, HP Toolbox 225 Memory Card Pr oblems screen 232 My Scans directory 363 pop-up alerts 191.
Windows Animated Install Guide 300 components, software 15, 18 device conflicts 356 dialog boxes, installation 301 driver-only installation 298 drivers supported 16 installation options 292 installers.
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© 2005 He wlett-P ackar d Developmen t Company , L.P . www .hp .com *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX.
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