Gebruiksaanwijzing /service van het product 3800ux van de fabrikant HP (Hewlett-Packard)
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User ’s Guide hp S tor age W or ks 3 8 00u x/7100u x Opti cal Juk ebo x F ir st Editi on (May 2004) P art Number: AA9 6 9-909 0 2 This g uide describes proce dur es for op er ating and troubleshoot ing the HP Storage W or ks 3800u x/7100u x Optical Juk ebo x.
© Cop yr ight 2004 He wlett-P ackar d De velopment C ompany , L.P . Hewlett-P ackar d Company mak es no warr anty of any kind with r egard to this mater ial, including , but not lim ited to , the implied w arr anti es of mer chanta bility and fitness fo r a particular pur pose.
3 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Contents Contents About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Related documentation . . . . . . . . . .
Content s 4 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Ejecting a disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Entering the administration menu pass word .
Content s 5 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Huolto . . . . . . . . . . . . . . . . . .
Content s 6 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide.
7 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide About This Guide About this Guide About this Guide This user guide provides information to help you: ■ Operate the jukebox ■ T .
Abou t thi s Gu ide 8 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Related documentation In addition to this guide, HP pro vides corresponding information: ■ HP Stor ageW orks .
Abou t thi s Gu ide HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 9 Tex t sy m b o l s The follo wing symbols may be foun d in th e text of this guide.
Abou t thi s Gu ide 10 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Caution: T ext set off in this manne r indicates tha t failur e to f ollow dir ecti ons could r esult in damage to eq uipment or data . Note: T e xt set off in this manner pr es ents commentary , sideli ghts, or int er esting poin ts of in formation.
Abou t thi s Gu ide HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 11 HP stor age web site The HP web site has the la test information on this product. Access storage at: http://ww w .hp .com/co untry/us/en g/pr ods erv/stor age .html .
Abou t thi s Gu ide 12 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide.
13 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 1 Operations This chapter describes the follo wing: ■ Identifying panel features , page 14 ■ Using Ultra Density Optical (UDO).
Oper ations 14 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide Identif y ing panel featur es Identify the follo wing panel features before you install the juk ebox (see Figure 1 and Figure 2 on page 15).
Oper ations 15 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide Side pan el f eatures and descriptions Figur e 2: Side panel features ■ Activ e b us indicator—Lit when the SCSI bu s is acti v e.
Oper ations 16 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide ■ SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for attaching the SCSI cable from the juke b ox to the host computer . One port must hav e a SCSI cable connected, and th e other must have a SCSI terminator connected to it.
Oper ations 17 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide AVERTISEMENT : ce produit ne peut être utilisé qu'avec un cordon d'alimentation approuvé par HP pour votre zone géographique.
Oper ations 18 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide ADVERTENCIA: este producto sólo puede utilizarse con un cable de alimentación aprobado por HP para su región geográfica específica.
Oper ations 19 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide Using Ultra Density Optical (UDO) disks UDO media is an integral part of the stor age process.
Oper ations 20 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide Labeling a disk cartridge Make it a pract ice to label your UDO disk cartridges.
Oper ations 21 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide W rite-protecting an UDO disk Each side of an UDO disk can be write-protected. W ith r e writable disks , this pre vents ex isting files from being alter ed or erased, and ne w files from being written to the disk.
Oper ations 2 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Loading a disk into the dri ve Note: Label all disks befor e loading them into the juk ebo x. Some applicati on softwar e pack ages r equir e that y ou load and eject disks b y using instruc tions in the softwar e .
Oper ations 23 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 4. LOAD SLOT # will display , with # flashing to i ndicate the number of the first a v ailable storage slot in the juk ebo x. T o select this storage slot number , press LO AD or ENTER .
Oper ations 2 4 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide ■ Do not disassemble the disk. ■ Do not e xpose the disk to direct sunli ght.
Oper ations 25 HP S tor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide Using mix ed media Mixed media refers to the option to backup to more than one dri ve type, such as MO and UDO, within the same physical jukebox.
Oper ations 2 6 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide ■ MO dri ves can only accept a SCSI address from 0 to 7..
Oper ations 27 HP St or age W orks 3800u x/710 0u x Optical Juk ebox U ser’s Guide Using application software Note: While HP -UX does pr o vi de nativ e f ile s ys tem support f or UDO media , this support is onl y for r e wr itab le UDO media .
Oper ations 2 8 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide.
29 HP Stor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide 2 Na v igation This chapter describes the follo wing: ■ Control panel features and descriptions , page 30 ■ Jukebox menu tree .
Navi gation 30 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide Control panel f eatures and descriptions The control panel ena bles ma nual cont rol of all jukebox operations using four bu ttons and an LED display .
Navi gation 31 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide — CANCEL cancels the current operation or menu selection. — PREV scrolls the display choice backw ards by on e. — NEXT scrolls the display choice forward by one. — ENTER selects the displayed choice.
Navi gation 3 2 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Juk ebo x menu tree Figure 7 pro vides an ove rview of the jukebox menu tree.
Navi gation 33 HP St or age W orks 3800u x/710 0u x Optical Juk ebox Us er’s Guide T op-lev el menus The jukeb ox has two top-le v el menus. Note: An “ * ” indicates that ther e a r e multiple choi ces av ailable for t he displayed menu item .
Navi gation 34 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Control panel oper ations The following operations can be perfo rmed from the jukebox contro l panel: ■ Ejecting a d.
Navi gation 35 HP St or age W orks 3800u x/710 0u x Optical Juk ebox Us er’s Guide 3. Remov e the disk from the mailslot. Y ou can now eject additional disks b y pressing ENTER and then follo wing step 1 through step 3 u ntil you are finish ed ejecting the disks.
Navi gation 36 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 5. Press NEXT or PREV until the third number of your password displays and then press ENTER . TEST * displays, indicating that the password was accepted. Y ou are now in the menu tree belo w ADMIN* .
Navi gation 37 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide Vie wing the curr ent SCSI IDs READY > ADMIN* > SCSI IDS > VIEW IDS > T o view current SCSI IDs: 1. W ith READY displaying on the control panel, press NEXT until ADMIN* displays and then press ENTER .
Navi gation 38 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide T able 4: Default SCSI IDs, 10-drive configur ation Bus 1 ID Jukebo x 6 Dr iv e 1 5 Dr iv e 2 4 Dr iv e 3 3 Dr iv e 4 .
Navi gation 39 HP St or age W orks 3800u x/710 0u x Optical Juk ebox Us er’s Guide Cha ngi ng the cu rr en t S CS I IDs READY > ADMIN* > SCSI IDS > T o change the SCSI IDs: 1. Follo w the instruction in “ V ie wing the current SCSI IDs ” on page 37 until the list of SCSI IDs is displayed.
Navi gation 40 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide T able 6: Co nf iguration options Configuration Name Description Default RECOVERY ON/OFF T oggle s between ON and OFF .
Navi gation 41 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide Setting an operating configur ation READY > ADMIN* > CONFIG* T o set an operating configuration: 1. W ith READY displaying on the control panel, press NEXT until ADMIN* displays.
Navi gation 4 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 4. Press NEXT or PREV until the name of the conf iguration you wa nt to set displays and then press ENTER . If the configuration has multiple settings , the current setting flashes.
Navi gation 43 HP Stor age W orks 3800u x/7100ux Optical Jukebo x User ’s Guide Information logs are described in Ta b l e 7 . T able 7 : Inf ormation logs Log na me Description REVISION Jukebo x firmw are version numb er .
Navi gation 44 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide HARD ERROR* Log of unr ecov era ble err ors (commands that did not su ccessfull y comple te). Retur ns eit her NO HARD ENTRIES or ENTRY # . (Ther e may be multip le hard er r or num bers .
Navi gation 45 HP S tor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide — MOTION <name> <name> indi cates one of t he follo w ing types o f mo vements taking place in the j uk.
Navi gation 46 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Running an inter nal test READY > ADMIN* > TEST* This section describes sel f-diagnostic tests that are av ailable on the jukebox. Caution: Diagnostic tests shou ld be run only b y a n author i zed service r epresen tative .
Navi gation 47 HP Stor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide Note: Yo u m a y p r e s s CANCEL at any time to abort a test . A delay ma y occur while the curr ent test loop completes. T able 8: Internal tests Te s t N am e Descriptio n EX CHANGE DEMO Used b y servi ce pers onnel only .
Navi gation 48 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide MAILSL O T IO Make s a comb inati on of mo v es w ith a PASS / FAIL res u lt. I t mo ves an opti cal disk fr om the lo w est-numbe red f ull slot to the mails l ot with a random flip .
Navi gation 49 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Gui de FILL PICKER Used b y servi ce pers onnel only . Do not r un this test if th e juk eb ox co ntains disks w ith f ile s ys tem dat a on them . Mov es a disk in to the disk tr ansp ort mechanism f r om the f ir st stor age slo t containing a disk .
Navi gation 50 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide BO T T O M TH UMB Used b y service per sonnel only . Rep or ts THUMB A , THUMB B , or NO THUMB . Looks at the top an d bott om thumb s ensor s and r epo rts whe ther t he thumb s on the disk tr ansport mec hanism ar e in the f orwar d or back positi on .
51 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide 3 T roubleshooting This chapter describes the follo wing: ■ T roubleshooting commo n problems , page 52 ■ Retrie ving log hist.
Tr o ub l e s h o o t i n g 5 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide T roubleshooting common problems If the procedures in Ta b l e 9 do not address or resolve your problem, v isit http://ww w .hp .com/ go/udo for additional assistance, or contact HP technical support (see “ Getting help ” on page 10).
Tro u b l e s h o o t i n g 53 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Gui de ■ Check th at the appl ication soft war e is compat ible with the juk ebox . ■ Check that the devi ce is pr esent on the sy stem using HP Stor age W orks Libr ar y & T ape T ools, av ailable fr om http://ww w .
Tr o ub l e s h o o t i n g 54 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Connecti on Other SCS I devi ces no longer work when the juk ebo x is installed ■ Check S CS I ID assi gnments an d re so lve a ny co n fl ict s . ■ Ensure that the SCSI ID for the HBA is dif f erent fr om that of the jukebo x.
Tro u b l e s h o o t i n g 55 HP St or age W orks 3800u x/710 0u x Optical Juk ebox U ser’s Guide RESERVED display s when a disk is insert ed int o the mailsl ot Th e SECURE MS c onfiguratio n is s et . Disks cannot be loaded. T o change this setting, see “ Settin g an oper atin g co nfiguration ” on page 41.
Tr o ub l e s h o o t i n g 56 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide RESERVED display s when a disk eject is attempte d T he application so ftware r eserv ed the element f or its use or a sec ur ity con f igu r at ion was set to pre vent d isk eject ion.
Tro u b l e s h o o t i n g 57 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Y ou want t o stop a test that is r unning Pr ess CANCEL .
Tr o ub l e s h o o t i n g 58 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Retr iev ing log history In addition to the procedures listed in the pre vious sectio ns, the jukebox log history may assist in the troublesho oting process.
Tro u b l e s h o o t i n g 59 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide Using HP Stor age W orks L ibr ary and T ape T ools HP StorageW orks Library and T ape T ools (L&TT) is a robust diagnostic tool fo r tape mechanisms, tape automation, ma gneto-optical and UDO products.
Tr o ub l e s h o o t i n g 60 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide.
61 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide A Specifications This appendix desc ribes the follo wing: ■ En vironmental specif ications , page 62 ■ Jukebox specifications .
Spe c ificat ions 6 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Env ir onmental spec ifications T able 10: Env ironmental specifications Characteristic S pecification Te m p e.
Spe c ificat ions 63 HP S tor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide Juk ebo x specifications T able 11: Jukebo x specifications Characteristic S pecification Gener al A ver age disk e x change time 6. 5 seconds MSBF (r oboti cs) 2 , 000, 000 sw aps Phy sical Hei ght 1806.
Spe c ificat ions 64 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Dri ve specifications Note: This pr oduct supp orts mixed driv es.
Spe c ificat ions 65 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Gui de M edia specif ications Note: This pr oduct supports mi xed media .
Spe c ificat ions 66 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Safety and regulatory spec ifications T able 14: Safety and regulatory specifications Description Specifica tion.
67 HP Stor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide B Safety and Regulator y This appendix describes th e follo wing safety and r egu latory information for the United States, Finlan.
Safety and Regulator y 68 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide F ederal Communications Commission Notice Part 15 of the Federal Communica tions Commission (FCC) Rules and Regulations has established Radio Frequenc y (RF) emission limits to provide an interference-free radio frequenc y spectrum .
Safety and Regul atory 69 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide Cables Connections to this de vice must be made with shielded cables with metallic RFI/EMI connector hoods in order to ma intain compliance wi th FCC Rules and Regulations.
Safety and Regulator y 7 0 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide European Union Notice Products bearing the CE marking co mply with the EMC Directi ve (89/336/EEC) and the.
Safety and Regul atory 71 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide United Kingdom T el ecommunications Act 19 84 The He wlett-Packard UDO products are approved under Appro v al Number NS/G/1234/J/100003 for indirect conn ection to Public T elecommunication Systems within the United Kingdom.
Safety and Regulator y 7 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Herstellerbescheinigung Diese Information steht im Zusamm enhang mit den Anforderungen der Maschinenlärn informa tion sv er ordnung v o m 18 Jan uar 1991 .
Safety and Regul atory 73 HP Stor age W orks 3800u x/7100ux Optical Juk ebox U ser’s Guide V ARNING ! Om apparaten an vänds på annat sätt än i bruk san visning specif icerats, kan an vändaren utsättas för laserstr ålning, som överskrider gränsen för laserklass 1.
Safety and Regulator y 7 4 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide WA R N I N G : The us e of the pr oduct ot herwise than spec if ied in the u ser’s manual ma y expose the user to laser r adiati on ex ceeding safety class 1.
Safety and Regul atory 75 HP Stor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide SER VICE There are no user serviceable parts inside the jukebox.
Safety and Regulator y 7 6 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide The information about the radiation characteristics of the laser diode used in the optical dri ve mechanis.
Safety and Regul atory 77 HP Stor age W orks 3800u x/7100ux Optical Juk ebox User ’s Guide Japanese Notice Las er Device All HP systems equipped with a laser de vice comply with safety standards, including International Electrotechnica l Commission (IEC) 825.
Safety and Regulator y 7 8 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide CDRH regulations (U SA onl y) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented re gulatio ns for laser products on August 2, 1976.
79 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Gui de Glossary Glossary Glossary This glossary def ines terms used in this guide or related to this product and is not a comprehensiv e glossary of computer terms. cartridg e A plastic enclosure that contains an optical disk .
Glossary 80 HP Stor age W or ks 3800ux/7100ux Optical Juk ebo x User’s Guide optical disk A term synonymo us with the 5.25-inch optical d isk. There are two types of optical disks: re writable and WORM.
81 HP Sto rage W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide Index Index Index A access panel location 16 mounting screws 16 administration menu password changing 36 authorized reseller, HP 1.
Inde x 8 2 HP Stor age W or ks 3800ux/7100ux Opti cal Jukebo x User’s Guide M mailslot 14 media labeling 20 loading 22 maintaining 23 rewritable 19 , 21 specifications 65 types 19 using 19 WORM 19 ,.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) 3800ux (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) 3800ux heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) 3800ux vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) 3800ux leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) 3800ux krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) 3800ux bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) 3800ux kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) 3800ux . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
