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HP IP Co nsole S w itc h w ith V irtual Media User G uid e Part Number 409054-003 August 2008 (Third Edition).
© Copyright 2006, 2008 Hewlett- Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such produc ts and services.
Contents 3 Con te nt s Component iden tifica tion ............................................................................................................... 6 Console switch components .............................................................
Contents 4 Setting local consol e switch security .......................................................................................... ....... 37 Changing the OSD lang uage ........................................................................
Contents 5 Enabling TFTP for Linu x operating systems ...................................................................................... ............ 86 Verifying TFTP for Linu x operating systems ..................................................
Component identification 6 C om ponent i dentif icati on Console switch components Item Description 1 Power cord connector 2 Power switch 3 Fans 4 Activity indicator light 5 LAN connector (10/ 100/100.
Component identification 7 Interface adapter with Virtual Media components Interface adapters that support Virtual Media have two LEDs on the front of the RJ-45 connector. Item Description 1 When lit, this LED indicates that the interface adapter has power from the server.
Component identification 8 Item Description 2 RJ-45 connector 3 USB connector PS2 interface adapter with Virtual Media Item Description 1 Video connector 2 RJ-45 connector 3 USB connector (for Virtual.
Installing the console switch 9 Inst alling the cons ole s w itc h Installation overview This product ships with rack-mounting brackets for easy integration in to the rack. Before installing this product and other components in the rack cabinet (if th ey are not already installed), stabilize the rack in a permanent location.
Installing the console switch 10 Required items not included • Interface adapters (" Installing the interface adapter " on page 21 ) One interface adapter is needed for each server or device.
Installing the console switch 11 Performing a side-mount type A installation 1. Remove the four screws, two on ea ch side, from the console switch. 2. Attach the side-mounting brackets to the console switch using th e four screws that you removed. 3. Slide the side-mounting bracket tabs into th e U locations on each side of the rack.
Installing the console switch 12 4. Secure the console swit ch to the rails using four sel f-tapping screws, two on each side. Performing a side-mount type B installation 1. Remove the four screws, two on ea ch side, from the console switch. 2. Attach the side-mounting brackets to the console switch using th e four screws that you removed.
Installing the console switch 13 3. Slide the side-mounting bracket tabs into th e U locations on each side of the rack. 4. Install four cage nuts into the side-mounting bracket U location s. 5. Secure the console swit ch to the rails, using four M-6 screws, two on each side.
Installing the console switch 14 2. Attach the 1U brackets to the console switch using the f our screws that you remov ed. 3. Install a cage nut behind each rear rail, if th e cage nuts have not already been installed.
Installing the console switch 15 4. Slide the console switch behind the rear of the 1U pro duct. 5. Secure the console swit ch to the rails using two M-6 scre ws, one on each side. Performing a cantilever-mount type A installation 1. Remove the four screws, two on ea ch side, from the console switch.
Installing the console switch 16 2. Attach the 1U brackets to the console switch using the f our screws that you remov ed. 3. Install up to six clip nuts.
Installing the console switch 17 4. Secure the console switch to the rails, using the appropriate number of T-25 Torx screws. Performing a cantilever-mount type B installation 1. Remove the four screws, two on ea ch side, from the console switch. 2. Attach the 1U brackets to the console switch using the f our screws that you remov ed.
Installing the console switch 18 3. Install up to six cage nuts. 4. Secure the console switch to the rails us ing the appropriate number of M-6 screws. Connecting the console switch 1. Connect the local keyboard, video, and mouse to the con sole switch.
Installing the console switch 19 WARNING: To reduce the risk of electr ic shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) ele c trical ou tlet that is easily accessible at all times.
Installing the console switch 20 HP IP Console Viewer overview You must install the HP IP Console View er software if you want to use the software to configure the console switch.
Installing the interface adapter 21 Inst alling the int erf ace adapt er Interface adapter overview An interface adapter is required for the console switch system to functi on properly. However, an interface adapter is not included in the console switch kit.
Installing the interface adapter 22 Item Description 1 Server 2 Console switch 3 USB 2.0 interface adapter with Virtual Media 4 PS2 interface adapter with Virtual M edia.
Cascading console switches 23 C as cading console s w itc h e s Cascading console switches overview Review the following information before you cascade console switches with thi s product. This pr oduct supports three levels of cascading. NOTE: The console switch does not support Co mpaq KVM PCI Cards or HP legacy console switches.
Cascading console switches 24 Main console switch Secondary consol e switch Tertiary console switch HP IP Console Switch with Virtual Media* HP Server Console Switch with Virtual Media* HP Server Cons.
Cascading console switches 25 Do not use interface adapters to cascade console sw itches. If interface adapters are used to cascade console switches, you will not have a seamlessly in tegrated OSD, and you lo se Virtu al Media support.
Cascading console switches 26 Example of an HP Server Console Switch with Virtual Media and an HP IP Console Switch with Virtual Media cascade configuration Item Description 1 Servers.
Cascading console switches 27 Item Description 2 Main console switch (HP IP C onsole Switch with Virtual Media) 3 Interface adapters (USB 2.0 interface adapt er with Virtual Media or PS2 interface ada.
Local port operation 28 L ocal por t oper ation Local port operation overview The console switch system has one local port on the rear panel (" Console switch components " on page 6 ) that enables you to connect a keyboard, monitor, an d mouse to the con sole switch for direct access.
Local port operation 29 Button Description VMedia Enables you to set Virtual Media options and make Virtual Media connections. This button is av ailable only when a KVM session is established to an interface adapter with Virtual Media capability.
Local port operation 30 Icon Description This symbol identifies which port you are actively connec ted to and viewing. This symbol identifies an unavailable server. This symbol identifies a Virtual Media connection is established to the server that is connected to the indicated user channel.
Local port operation 31 Keystroke Description Esc Closes the current dialog box without saving changes and returns to the previous dialog box. In the Main dialog box, it closes the OSD and returns to the selected server. In a message box, it closes the message box and returns to the current dialog box.
Local port operation 32 To access the Setup dialog box, click Main>Setup. The Setup dialog box appears. Button Description Menu Changes the server listing to display nume rically by port, numerica lly by EID number, or alphabetically by name. Changes the key combination to launc h the OSD.
Local port operation 33 To access the Menu dialog, from the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Setup>Menu. T he Menu dialog box appears. Selecting the display order of servers 1. From the Menu dialog box, select Name to display servers alphabetically by name.
Local port operation 34 Flag Description Flag type by EID number Flag indicating that the user has b een disconnected from all systems Control that is used to set flag position Changing the status flag 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Setup>Flag.
Local port operation 35 Assigning device types The console switch automatically discovers cascaded cons ole switches attached to your unit, but you must specify the number of ports on the cascade consol e switches through the Devices dialog box.
Local port operation 36 2. Click Modify. The Device Modify dialog box appears. 3. Select the number of ports supported by the cascaded Compaq Server Console Switch. 4. Click OK. 5. Repeat steps 2 through 4 for each port to which you want to assign a device type.
Local port operation 37 3. Click OK. A Keyboard Warning appears. 4. Click OK. Changing network configurations You can change the network speed and config uration through the Network dialog box. The console switch system uses IP addresses to uniq uely identify the consol e switches and computers running the HP IP Console Viewer.
Local port operation 38 Use the Security dialog box to lock your console switch with password protection, set or change the password, and enable the screen saver. If a passwor d has been previously set, you must enter the password before you can access th e Security dialog box.
Local port operation 39 Recovering a console switch password 1. Press any key on the keyboard, or move th e mouse. The Authorize dialog box appears. 2. Click Forgot Password. A dialog box appears with an HP te chnical support phone number (1-800- 474-6836), a 16-bit key, and the EID number of the console switch.
Local port operation 40 4. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns yo u to the Security dialog box. 5. Click OK to st art the screen saver test. Logging in to the console switch (afte r Screen Saver mode has been enabled) 1.
Local port operation 41 Disabling the Screen Saver mode 1. From the Security dialog box (" Setting local console switch security " on page 37 ), clear the Enable Screen Saver option. 2. Click OK to save settings. To immediately deactivate the screen saver, press the Print Scrn key, and then press the Pause key.
Local port operation 42 2. Enter the console switch password, and then click OK. T he Security dialog box appears. 3. Double-click the New field, leave the New field blank, and press the Enter key. 4. Double-click the Repeat field, leave the Repeat field blank, and press the Enter key.
Local port operation 43 Changing the OSD language 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Setup>Language. The Language dialog box appears. 2. Select an OSD language. 3. Click OK to save settings.
Local port operation 44 Assigning names to servers 1. From the Names dialog box (" Assigning server and serial dev ice names " on page 43 ), select the name or port number and click Modify. The Name Modify dialog box appears. 2. Enter a name in the New Name field.
Local port operation 45 To access the Scan dialog box, from the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Setup>Scan. The Scan dialog box appears. Adding servers to the scan list NOTE: Servers will be scanned in the order they are select ed.
Local port operation 46 3. Click OK to save settings, or click Clear to remove all serv ers from the scan list. Removing servers from the scan list 1. From the Scan dialog box (" Setting up a sca.
Local port operation 47 If the OSD is not open, move the mouse or press any key on the keyboard. Scanning stops at th e currently selected serve r. -or- From the Commands dialog box, deselect Scan Enable. Any active connections on the local port are disconnected.
Local port operation 48 When you attempt to preempt another user or Admin, a Message appears on your screen, and a Preempt Warning appears on the screen of the user or Admin. These messages appear for the time assigned in the Timeout Seconds field set through either the local OSD or the HP IP Console Viewer.
Local port operation 49 Checkbox or button Description Scan Enable Begins scanning your servers. Sets up a list for sca nning in the Setup dialog box. User Status Displays users and Virtual Media se ssions and enables you to disconnect users and Virtual Media sessions.
Local port operation 50 Viewing current user connections From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>User Status. The User Status dialog box appears. Disconnecting a user 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>User Status.
Local port operation 51 Displaying interface adapter status information The IA Status dialog box enables you to view ho w many interface adapters require an update, view interface adapter firmware versio ns available for upgrade, enable the interface adapter autoupdate option, and upgrade individual types of interface adapters.
Local port operation 52 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>Versions. The Version dialog box appears.
Local port operation 53 3. To view the selected interface adapter, click Version. The IA Version dialog box appears. The USB 2.0 Enable and USB 2.0 Disable buttons are only available on interface adapters with Virtual Media.
Local port operation 54 To access the Config dialog box, from the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>Config. The Config dialog box appears. Running system diagnostics You can validate the firmware CRCs and interface adapt er status for the console switch through the Run Diagnostics command.
Local port operation 55 Test Description LAN Connection (digital only) Verifies the LAN connection is accessible and functional by verifying the link controller is responsive and monitoring the network traffic. • If the link controller is responsive , the test-passes indictor appears.
Local port operation 56 When each test is finished, a pass or fail symbol appears. A passed test is indicated with a green circle, and a failed test is indica ted by a red X. The test is complete when the last test symbol appears. 3. (Optional) If you have any offline interface adapters, click Clear to remove them from the list.
Local port operation 57 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands. The Commands dialog box appears.
Using Virtual Media 58 Using V ir tual Medi a Virtual Media overview In this section on Virtual Media, the remote console for HP Server Console Switches with Virt ual Media is only available if the console switch is tiered underneath an HP IP Console Switch with Virtu al Media.
Using Virtual Media 59 HP recommends using the PS2 interface adapter wi th Virtual Media for AMD Opteron™-based HP ProLiant servers and Red Hat Enterprise Linux 4 (b efore Update 5), as well as older and third-party servers. Virtual Media resources Virtual Media resources cannot be shared between a local OSD console and a remote console.
Using Virtual Media 60 Item Description 5 PS2 interface adapter with Virtual M edia 6 Server Using Virtual Media in a two-level cascade configuration For Virtual Media to work properly in a two-level .
Using Virtual Media 61 Using Virtual Media in a three-level cascade configuration For Virtual Media to work properly in a three-level cascade c onfiguration, you must have an HP Server Console Switch .
Using Virtual Media 62 Connecting local Virtual Media You can connect Virt ual Media directly to the cons ole switch using o ne of the USB ports located on the console switch. You can have only one CD-type and one mass-storage-type device mapped concurrently.
Using Virtual Media 63 o Locked –Synchronizes the KVM and Virtual Media sess ions so that when a user disconnects a KVM connection, the Virtual Media connection to th at server is also disconnected. A local user attempting to switch to a differe nt server is also disconnected.
Using Virtual Media 64 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>Versions. The Version dialog box appears.
Using Virtual Media 65 3. To view the selected interface adapter, click Version. The IA Version dialog box appears. When the USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in USB 2.0 mode, the Disable button appears.
Using Virtual Media 66 1. From the Main dialog box (" Accessing the Main dialog box " on page 28 ), click Commands>Versions. The Version dialog box appears.
Using Virtual Media 67 3. To view the selected interface adapter, click Version. The IA Version dialog box appears. When the USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in USB 1.1 mode, the Enable button appears.
Console switch serial management 68 C ons ole s w itc h ser ial management Establishing LAN connections NOTE: Although 10Base-T Ethernet can be us ed, HP recommends a dedicated, switched 100Base-T or 1000Base-T n etwork for improved performance.
Console switch serial management 69 3. Select the Communica tion Port that is connected to the console switch through a serial cable, then click OK. The COM1 Properties window appears. 4. Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for Stop Bits, and None for Flow Control, then click OK.
Console switch serial management 70 To access the Main Menu: 1. Establish a terminal se ssion, and then press Enter . The Main Menu appears. Network Configuration The Network Config uration option provides diff erent settings to configur e your network.
Console switch serial management 71 Restore Factory Defaults The Restore Factory Default s option enables you to de lete all settings and restore all parameters in the configuration to factory def aults. Reset Appliance The Reset Appliance option reboots the server console swit ch.
Console switch serial management 72 Input Web Server Certificate The Input Web Server Certificate option enables yo u to update the web server security certificate.
Console switch serial management 73 Configuring the console switch NIC 1. Establish a terminal session and then press the Enter key. The Main Menu appears.
Console switch serial management 74 2. Select Option 1—Network Configuration. The Network Configur ation Menu appears. 3. Select Option 1—Network Speed to set the network speed. When possible, set th e connection manually without relying on the auto negotiate feat ure.
Console switch serial management 75 4. To specify an IPv4 or IPv6 IP address, select Option 2—IP Configuration . Use a static IP address for ease of configuration. If you ar e using a BootP address, configure the BootP server to provide an IP address to the console switch, and then continue to step 7.
Console switch serial management 76 When this configuration is complet e, enter 0 to return to the Main Menu. 6. If you are using a static IPv6 addr ess, perform the following steps: a. To specify an IP address, select Option 3—IP Address . b. To specify a prefix length, select Option 4—Prefix Length .
Console switch serial management 77 3. Call the HP technical support phone num ber (1-800-474-6836). Giv e the service person your 16-bit key and EID number of the console swit ch. A one-ti me password, which is specific to your console switch, is given to you.
Upgrading the firmware 78 Upgr ading the f irm w ar e Upgrading the console switch firmware overview The console switch upgrad e feature enables you to up grade the console switch wi th the latest available firmware through the local OSD, HP IP Console Viewer , or serial management interface.
Upgrading the firmware 79 2. Click Upgrade. The Warning dialog box appears. 3. Click OK. Th e Download dialog box appears. 4. Use one of the following methods to perform the upgrade: o Select TFTP . Enter the TFTP IP address and the TFTP file name, and th en click Download.
Upgrading the firmware 80 The Upgrade dialog box appears. The status of the upgrade appears in the Programmed area. Upgrading the console switch firmware through the HP IP Console Viewer To upgrade the firmware for through the HP IP Cons ole Viewer, follow the instructi ons in the TFTPTFTP Install Instructions.
Upgrading the firmware 81 4. If the supplied power cord is not already connec ted, plug it into the power cord connector (" Console switch components " on page 6 ) on the console switch, and then plug it into a valid power source. 5. Power on the console swit ch, if it is not alre ady powered on.
Upgrading the firmware 82 6. Select Option 2—Firmware Management. The Firmware Management Menu appears. 7. Select one of the following options: o Option 1—Flash Download (TFTP).
Upgrading the firmware 83 adapter firmware through the autoupdate feature " on page 85 ). The servers attached to the interface adapters must be powered on while upgrading the firmware.
Upgrading the firmware 84 3. Select the individual interface adapter, and click Version. The IA Version dialog box appears. 4. Click Load Firmware. The IA Load dialog box appears. 5. Click OK. Upgrading the interface adapter firmware simultaneously 1.
Upgrading the firmware 85 2. Select the interface adapter, and then click Upgrade. The IA Upgrade dialog box appears. 3. Click OK to save settings. 4. Press the Esc key to return to the Main dialog box. Th e OSD indicators appear as yellow while the upgrade is in progress.
Upgrading the firmware 86 Enabling TFTP for Microsoft Windows operating systems To enable TFTP for Microsof t® Windows® operating sy stems, follow the instructions in the TFTPTF TP Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.
Upgrading the firmware 87 5. From the shell prompt, enter tftp localhost (or name of local system). 6. Download the file by entering the following command: get/tftpboot/filename 7. Enter quit. 8. From the shell prompt, check to see if the file is in the /tmp directory.
Troubleshooting 88 T r oubleshooting Troubleshooting table Problem Troubleshooting The console switch is not working properly. 1 Determine whether the console switch is powered on. 2 Determine if all the cables are properly connected. The console switch hangs after reboot.
Troubleshooting 89 Problem Troubleshooting The cable connections are not correct. 1 Verify that cable connections a re secure between the console switch, UTP CAT5 cables, interface adapters (" Installing the interface adapter " on page 21 ), expansion modules, and servers.
Troubleshooting 90 Problem Troubleshooting When connecting a serial interface adapter to a server running Red Hat Linux or SLES, the numeric keypad keys on a PC keyboard do not map to VT100 emulation under the Linux shell. Using the numeric keypad with the vi text editor causes function characters to appear rather than numbers.
Frequently asked questions 91 Fre q u e n t l y a s ke d q u e s t i o n s Are the expansion module ports hot-pluggable? Yes. Are the interface adapters hot-pluggable? Yes. Are the keyboard, monitor, and mouse connections on the console switch hot-pluggable? Yes.
Frequently asked questions 92 1. Be sure that you have the latest console switch firmwa re version (" Displaying version information " on page 51 ) and interface adapter firmware version (" Displaying version information " on page 51 ).
Frequently asked questions 93 How do I locally connect a cascaded console switch? 1. Power off the casca ded console swit ch. 2. Power off the main console swit ch. 3. Disconnect the local KVM cables from th e main console switch. 4. Connect the local port KV M cables to the cascaded console switch.
Frequently asked questions 94 If the activity indicator light is not on, ask the customer to be sure the po wer source is valid, the power button is on, and the cables are connected properly.
Technical support 95 T ec hni cal su pport Before you contact HP Be sure to have the following inform ation available before you call HP: • Technical support registration number (if applicable) • .
Regulatory compliance notices 96 R e gulatory compliance noti ce s Regulatory compliance identification numbers For the purpose of regulatory compliance certi fications and identification, this product has been assigned a unique regulatory mod el number.
Regulatory compliance notices 97 For questions regarding this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-4 74-6836). (For continuous quality improvement, calls m ay be recorded or monitored.
Regulatory compliance notices 98 This marking is valid for non-Tele com products and EU harmonized Te lecom products (e.g. Blu etooth). This marking is valid for EU no n-harmonized Telecom products.
Regulatory compliance notices 99 Korean class A notice Power cord statement for Japan.
Acronyms and abbreviations 100 A c r on y ms and a bbr e v iati ons BOOTP Bootstrap Protocol CRC cyclic redund ant checks EID electronic identification number FTP file transfer protocol GNOME GNU Netw.
Acronyms and abbreviations 101 OSD on-screen display PCI peripheral component interface RPM Red Hat Package Manager SIM Systems Insight Manager SLES SUSE Linux Enterprise Server TCP Transmission Contr.
Index 102 A accessing preemption mode 47 accessing the Main dialog box 28, 92 accessing the Setup dialog box 31 activating Run Diagnostics 55, 93 activating Scan mode 46 activity indicator light not o.
Index 103 Devices dialog box 35, 44 devices, resetting 56 disabling Screen Saver mode 41, 93 disabling the USB 2.0 63 disconnecting a user 50 disconnecting from a server 30 display behavior, changing .
Index 104 N Names dialog box 44 network configuration 70 network configurations, changing 37 O optional item 10 OSD, changing language 43 OSD, invoke keystrokes 33 OSD, launching 92 OSD, managing serv.
Index 105 U upgrade firmware 78 upgrading console switch fi rmware through the HP IP Console Viewer 80 upgrading console switch fi rmware through the local OSD 78 upgrading console switch through the .
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