Gebruiksaanwijzing /service van het product 5000n van de fabrikant HP (Hewlett-Packard)
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Copyright© 1998 He wlett-Packard Co. Printed in USA Manual Part No. C4110-91033 *C4110-91033* *C4110-91033* C4110-91033 HP LaserJet 5000, 5000 N and 5000 GN Printers Service Manual HP LaserJet 5000, .
HP LaserJet 5000, 5000 N, and 5000 GN Pr inters Service Manual _____________.
Hewlett-P ackard Company 11311 Chinden Boule vard Boise, Id ah o 83714 U .S.A. © Copyright Hewlett - Pack ar d Company 1998 All Rights Reser ved. Reproduction, adap tation, or translation without prior written per mission is prohibited, e xcept as allow ed under the cop yr ight laws .
EN Contents 1 Contents 1 Printer Description Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Identification .
2 Contents EN 3 Printer Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Control Panel Layout . . . .
EN Contents 3 5 Functional Information Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Printer Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Power Supply System .
4 Contents EN 6 Removing and Replacing Parts Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 User Installable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Removal and Replacement Strategy .
EN Contents 5 Optional 500-sheet Tray Disassembly . . . . . . . . . . . . . . . . . . . 6-74 Tray Indicator Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76 Left Front Corner Cover Installation . . . . . . . . . . . . . . . . . . 6-77 Paper Size Spring Assembly .
6 Contents EN.
EN Overview 1-1 1 Pr inter Descr iption Overview This chapter discusses the f ollowing: ● Printer Features ● Identification ● Site Requirements ● P aper Specifications ● Saf ety Inf ormation.
1-2 Printer Description EN Printer Features T able 1-1. Printer Features Speed 17 pages per minute (ppm), A4 paper or 16 ppm, letter paper 100 MHz RISC microprocessor First P age Out = 13 sec.
EN Printer Features 1-3 P aper T rays 100-sheet T ra y 1 Size: 3 b y 5 in (76 by127 mm) to 12.28 b y 18.5 in (312 by 470 mm) Optional 250-sheet T ra y 2 suppor ts Size: 5.8 b y 8.2 in (149 by 210 mm) to 11 b y 17 in (279 by 432) Optional Universal 500-sheet T ray supports standard and custom sizes from 5.
1-4 Printer Description EN 1. 4 MB internal, with remainder in DIMM T able 1-2. Comparison of HP LaserJet 5000 Series Printers HP LaserJet 5000 HP LaserJet 5000 N HP LaserJet 5000 GN Ethernet 10-T/ 10-2 optional standard standard Max.
EN Identification 1-5 Identification Model and Serial Numbers The model number and serial numbers are listed on identification labels located on the rear left side of the printer . The serial number is alphanumeric, such as USB0000146 f or the HP LaserJet 5000 N printer .
1-6 Printer Description EN Site Requirements The f ollowing en vironmental specifications must be maintained to ensure the proper operation of the printer . Consider the following points bef ore installing the printer : ● Install in a well-v entilated, dust-free area.
EN Site Requirements 1-7 Space Requirements Figure 1-2 Printer Dimensions, HP LaserJet 5000 11.9 in (30.3 cm) 24.6 in (62.5 cm) 18.5 in (47.0 cm) 10.6 in (27.
1-8 Printer Description EN Figure 1-3 Printer Dimensions, HP LaserJet 5000 N/5000 GN 24.6 in (62.5 cm) 6.1 in (15.5 cm) 24.4 in (62.0 cm) 18.5 in (47.0 cm) 11.
EN Site Requirements 1-9 Figure 1-4 Printer Dimensions, HP LaserJet 5000 with Accessories Printer W eight (without toner car tridg e) ● HP LaserJet 5000 printer : 50 lb (23 kg) ● HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg) ● HP LaserJet 5000 N/5000 GN printers with duple x er and optional 250-sheet f eeder : 114 lb (52 kg) 29.
1-10 Printer Description EN En vironmental Requirements T able 1-4. Printer and T oner Car tridge Envir onmental Conditions Item Operating Storage T emperat ure 50-91 ° F (10-32 ° C) -4 to 140°F (-20 to 60°C) Relativ e Humidity 20-80% RH (with no condensation) 10% T O 95% RH T able 1-5.
EN Paper Specifications 1-11 P aper Specifications The f ollowing tab les sho w paper specifications f or the printer . 1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. To print custom-size paper see the User’s Guide.
1-12 Printer Description EN 1. The printer supports a wide range of media sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on media weight and thickness, and environ- mental conditions.
EN Paper Specifications 1-13 1. The printer supports a wide range of media sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on media weight and thickness, and environ- mental conditions. 3. To print rotated paper see the User’s Guide.
1-14 Printer Description EN 1. The printer supports a wide range of media sizes. Check the printer software for supported sizes. Suppor ted T ypes of P aper The printer suppor ts the f ollowing types of paper : T able 1-9. P aper Specifications, Optional Duplex Printing Accessory (Duplex er) Dimensions 1 W eight Minimum 5 .
EN Paper Specifications 1-15 Guidelines f or Using P aper F or best results, use con v entional 20 lb (75 g/m 2 ) paper . Make sure the paper is of good quality and free of cuts, nic ks , tears , spots , loose par ticles, dust, wrinkles, v oids , and curled or bent edges.
1-16 Printer Description EN Note Do not use letterhead paper that is printed with low-temperature inks , such as those used in some types of thermograph y .
EN Paper Specifications 1-17 P aper W eight Equivalence T ab le Use this table to determine appro ximate equiv alent points in weight specifications other than U .S. bond we ight. For e xample, to determine the equiv alent of 20 lb U .S . bond weight paper in U .
1-18 Printer Description EN Labels CA UTION T o a v oid damaging the printer , use only labels recommended f or use in laser printers. If you ha ve prob lems printing labels, use T ra y 1 and open the rear output bin. Ne v er print on the same sheet of labels more than once.
EN Paper Specifications 1-19 En velopes En velope Construction Env elope constr uction is cr itical. Env elope fold lines can v ar y considerab ly , not only between man uf acturers, b ut also within a box from the same manuf acturer . Successful printing on env elopes depends upon the quality of the env elopes.
1-20 Printer Description EN En velopes with Adhesive Strips or Flaps Env elopes with a peel-off adhesive strip or with more than one flap that f olds ov er to seal must use adhesives compatib le with the heat and pressure in the printer . The e xtra flaps and strips might cause wrinkling, creasing, or jams.
EN Paper Specifications 1-21 Card Stock Construction ● Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should ha ve a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock should ha v e a smoothness r ating of 100-250 Sheffield.
1-22 Printer Description EN Safety Inf ormation Laser Safety Statement The Center f or De vices and Radiological Health (CDRH) of the U .S. F ood and Drug Administration has implemented regulations fo r laser products manuf actured since August 1, 1976.
EN Safety Information 1-23 FCC Regulations This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC r ules. These limits are designed to provide reasonab le protection against harm ful interf erence in a residential installation.
1-24 Printer Description EN Laser statement f or Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 5000, 5000 N, 5000 GN -laserkirjoitin on käyttäjän kannalta tur vallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle .
EN Safety Information 1-25 V arning! Om laser printer ns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning.
1-26 Printer Description EN En vironmental Pr oduct Stewar dship Protecting the En vironment Hewlett-P ackard Compan y is committed to providing quality products in an environmentally-sound manner . The pr inter has been designed to minimize impacts on the environment.
EN Overview 2-1 2 Ser vice Approach Overview This chapter discusses the f ollowing: ● Ser vice Approach ● P ar ts and Supplies ● W a rranty St at ement.
2-2 Service Approach EN Service Approac h Repair of the printer nor mally begins with use of the pr inter’ s inter nal diagnostics in conjunction with the troubleshooting procedures in Chapter 7. Once a f aulty par t is located, repair is generally accomplished by assemb ly lev el replacement of Field Replaceab le Units (FR Us).
EN Parts and Supplies 2-3 P ar ts and Supplies Or dering Inf ormation Field replaceable and accessory par t numbers are found in Chapter 8 of this manual. Replacement parts may be ordered from HP’ s Support Materials Organization (SMO) or Suppor t Materials Europe (SME).
2-4 Service Approach EN Helpful Documentation T able 2-1 lists par t numbers to order documentation. T able 2-1. Helpful Documentation Item Description or Use P art Number HP LaserJet Printer F amily P aper Specification Guide A guide to using paper and other print media with HP LaserJet printers.
EN Parts and Supplies 2-5 Phone Numbers f or Ordering ● SMO (Suppor t Mater ials Organization) 1-800-227-8164 (U .S. only) ● SME (Suppor t Mater ials Europe) (49 7031) 142253 Exchange Pr ogram HP off ers remanuf actured assemblies f or some par ts.
2-6 Service Approach EN HP FIRST HP FIRST (F ax Information Retriev al Suppor t T echnology) is a phone-in f ax ser vice that provides technical inf or mation for HP LaserJet users as w ell as serv ice personnel. Receiving a f ax requires a group 3 f acsimile machine or fax card.
EN Parts and Supplies 2-7 Nor th American Response Center (NARC) The Nor th Amer ican Response Center (NARC) is av ailable to assist ser vice technicians. The NARC can be reached at 1-800-544-9976. Other Areas Outside of Nor th America and Europe, contact your local HP sales office f or assistance in obtaining technical suppor t.
2-8 Service Approach EN T oner Car t ridge Information The T oner Car tridge is designed to simplify replacement of the major “consumable” parts. The T oner Car tridge contains the printing mechanism and a supply of toner . At 5% page cov erage , a T oner Car tr idge will print approximately 10,000 pages.
EN Warranty Statement 2-9 W arranty Statement This warr anty gives specific legal rights. There ma y also be other rights which vary from area to area. Refer to the User’ s Guide f or fur ther warranty inf or mation, or see the warranty card included with the printer .
2-10 Service Approach EN.
EN Overview 3-1 3 Pr inter Operation Overview This chapter discusses the f ollowing: ● Using the Control P a nel ● Control P anel Menus ● Ser vice Mode ● T esting the Pr inter ● Resetting th.
3-2 Printer Operation EN Using the Contr ol P anel Contr ol P anel Lay out The printer’ s Control P anel consists of the follo wing: Figure 3-1 Control P anel La yout Contr ol P anel Lights Ready Data Attention Go Cancel Job Menu Item - V alue + Select 2-line display READY T able 3-1.
EN Using the Control Panel 3-3 Contr ol P anel Keys T able 3-2. Control P anel Keys Ke y Function [Go] ● Places the printer either online or offline. ● Prints any data residing in the printer’ s buff er. ● Allows the printer to resume printing after being offline.
3-4 Printer Operation EN Settings and Defaults The printer makes most printing decisions based on either temporar y settings or permanent defaults. Note Settings sent from software applications o v erride pr inter def aults. Setting the Displa y Language 1 Press and hold [Select] while tur ning on the printer .
EN Control Panel Menus 3-5 Contr ol P anel Menus Press [Menu] f or access to all Control P anel menus. When additional tra ys or other accessories are installed in the printer , new men u items automatically appear . T o change a Contr ol P anel setting: 1 Press [Menu] until the desired menu appears .
3-6 Printer Operation EN Inf ormation Menu This menu contains printer inf or mation pages that give details about the printer and its configuration. T o pr int an information page, scroll to the desired page and press [Select] .
EN Control Panel Menus 3-7 P aper Handling Menu When paper handling settings are correctly configured through the Control P anel, y ou can print by choosing the type and siz e of paper from the printer dr iver or softw are application.
3-8 Printer Operation EN TRA Y 4 TY PE = PLAI N F or suppor ted paper types see page 1-14. This item appears only when a f our th paper tra y is installed. Set the v alue to correspond with the paper type currently loaded in T ra y 4. MAN UAL FEED= OF F OF F ON F e ed the paper manually from T ray 1, rather than automatically from a tr a y .
EN Control Panel Menus 3-9 CONFIGUR E FUSE R MOD E MENU=NO NO YES Configure the fuser mode associated with each paper type. (This is only necessary if you are e xperiencing problems printing on cert ain paper types.) NO : The fuser mode menu items are not accessible .
3-10 Printer Operation EN Print Quality Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iver (if the appropriate driver is installed). Printer dr iver and softw are application settings ov err ide Control P anel settings .
EN Control Panel Menus 3-11 R ET=ME D IUM OFF LIGHT MEDI UM DARK Use the printer’ s Resolution Enhancement technolog y (REt) setting to produce print with smooth angles, curves, and edges. REt does not aff ect print quality when the print resolution is set to ProRes 1200.
3-12 Printer Operation EN TONE R D E NSITY =3 1 2 3 4 5 Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the def ault setting of 3 usually produces the best results. Use a lower toner density setting to sav e toner.
EN Control Panel Menus 3-13 Printing Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iver (if the appropriate driver is installed). Printer dr iver and softw are application settings ov err ide Control P anel settings .
3-14 Printer Operation EN UNIT OF MEA SUR E =INCHE S (110 V printers) or MILLIMETE R S (220 V printers) INCHE S MILLIMETE R S This item appears only when CONFIGURE CUSTOM PA PE R =YE S . Select the unit of measurement f or the custom paper size . X DI MENSION= 12.
EN Control Panel Menus 3-15 PCL FONT SOUR CE=INTE R NA L INTER NA L SOFT SLOT 1, 2, or 3 INTER NA L : Inter nal fonts . SOFT : P erm anent soft fonts. SLOT 1 , 2 , or 3 : F onts stored in one of the three DIMM slots. PCL FONT NUMBER =0 0 to 999 The printer assigns a number to each f ont and lists them on the PCL F ont List.
3-16 Printer Operation EN CO URI ER=REGU LAR REG UL AR DARK Select the version of Courier f ont to use: R E GULA R : The inter nal Courier f ont av ailable on the HP LaserJet 4 series pr inters. DARK : The internal Courier font av ailab le on the HP LaserJet III series pr inters.
EN Control Panel Menus 3-17 Configuration Menu Items in this menu aff ect the printer’ s behavior . Configure the pr inter according to your printing needs.
3-18 Printer Operation EN R ESOUR CE SA VE = OFF OFF ON AU TO (8 MB total is required to see this message.) Dedicate printer memor y to sav e each language’ s per manent resources. (Y ou might need to add memory to the pr inter in order fo r this item to appear .
EN Control Panel Menus 3-19 PS MEMOR Y = 400K 0K and up (This value depends on the amount of installed memor y . 8 MB total is required to see this message.) This item appears only when RES OU RCE SA VE=ON . Select the amount of memor y used f or saving PS resources .
3-20 Printer Operation EN A UTO CONTINUE= ON ON OFF Determine how the pr inter reacts to errors. ON : If an error occurs that prev ents printing, the message will displa y , and the printer will go offline f or 10 seconds bef ore returning online.
EN Control Panel Menus 3-21 MOPIER MODE =STA ND A R D STA ND AR D ENHA NCE D OFF Determine how the mopier functions behav e . This item appears only when there is at least 8 MB of memory or an optional hard disk is installed. S TAN DARD : This option is av ailable if there is either a hard disk installed or a RAM disk configured in memor y .
3-22 Printer Operation EN R AM D ISK SIZE =xxxK 0K and up (This value depends on the amount of installed memor y .) Determine the size of the RAM disk. This item appears if RAM DI SK = ON or AUT O . Press [-V alue+] to change settings by increments of 100.
EN Control Panel Menus 3-23 MAINTE NA NCE MESSA GE =OFF OFF This item appears only after the PER FOR M PR INTE R MA INTE NA NCE message displa ys. OFF : The PERF ORM PRI NT ER MA INTE NA NCE message will be cleared and will not be displa yed again until the ne xt maintenance is due.
3-24 Printer Operation EN I/O Menu Items in the I/O (input/output) Menu aff ect the communication between the printer and the computer . T able 3-9. I/O Menu Item V alues Explanation I/O TIME OUT=15 5 to 300 Select the I/O timeout period in seconds.
EN Control Panel Menus 3-25 I/O BUFFER SIZE = 100K 10K and up This item appears only when I/O BUFFER =ON . Specify the amount of memory for I/O b uff ering.
3-26 Printer Operation EN SER IA L R OBUST XON=ON ON OFF This item appears only when SE R IAL PACING=XON/XOFF . Select the method f or generating XONs . ON : The printer sends an XON when the printer is online and when sufficient b uff er space is av ailable.
EN Control Panel Menus 3-27 EIO Menu (Netw orked Printers) EIO (Enhanced Input/Output) Menus depend on the par ticular accessor y product installed in an EIO slot of the printer . If the printer contains an HP JetDirect print ser ver EIO card, y ou can configure basic networking parameters using the EIO Menu.
3-28 Printer Operation EN CFG TCP/IP=NO NO YES NO : The TCP/IP Menu is not accessible . YES : The TCP/IP Menu appears. In the TCP/ IP Menu, y ou can specify BOOTP=Y E S fo r TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is tur ned on.
EN Control Panel Menus 3-29 Resets Menu Use this menu with caution. Y ou can lose b uff ered page data or printer configuration settings when you select these items . Only reset the printer under the follo wing circumstances: ● Y ou want to restore the printer’ s default settings .
3-30 Printer Operation EN Service Mode Ser vice Mode should be used only by authorized service personnel. While in Ser vice Mode, y ou can: ● V er ify and set the page count and serial number . These are displa yed on the Configur ation P age. ● Set the Cold Reset Def ault.
EN Service Mode 3-31 Service Menu Figure 3-2 Ser vice Menu Setting the P age Count, Maintenance Count, and Serial Number The page count and serial numbers are stored in Non-V olatile Memor y . If it is necessar y to replace the F ormatter PCA, the page count should be set to the current va lue to reflect the age of the print engine.
3-32 Printer Operation EN Pa g e Co u n t The page count stored in NVRAM and displa y ed on the Configuration P age pr intout represents the number of pages which the printer has printed (excluding engine test prints).
EN Service Mode 3-33 T able 3-12. Changing the Pa ge Count Ke y Press Displa y Description SER VICE MOD E [Menu+] SE R VICE ME NU Enter the SE R VICE ME NU . [Item+] PA GE S=0 000000 * Advance to the first item in the SER VICE MENU . [Select] PAGE S=00 00000 * Adv ance the cursor one digit to the r ight.
3-34 Printer Operation EN Maintenance P age Count The maintenance page count should be reset only after a maintenance kit has been installed. This will reset the maintenance counter so that the message PER FOR M PRINTE R MA INTE NA NCE will displa y another 150,000 pages later (def ault).
EN Testing the Printer 3-35 T esting the Printer When you print a Configuration P age, the printer checks its internal controller and I/O interf ace, and then prints a test page. Y ou can re vie w the Configuration P age pr intout to verify proper installation of such options as paper tra ys or printer languages.
3-36 Printer Operation EN Resetting the Printer Cold Reset Cold Reset clears all data from the printer memor y and sets all the def aults back to the f actor y settings.
EN System Configuration 3-37 System Configuration MS-DOS System Configuration T o communicate properly with the pr inter , the MS-DOS environment requires the addition or modification of MODE commands in the A UT OEXEC .
3-38 Printer Operation EN Serial MS-DOS Commands Most IBM compatible computers def ault to a parallel printer por t. T o ensure that inf or mation is sent to the serial pr inter por t, type the f ollowing MS-DOS commands at the MS-DOS prompt, or include them in the A UT OEXEC .
EN Printer I/O Configuration 3-39 Printer I/O Configuration P arallel Menu The def ault setting fo r the HI G H S P EED P ARALL EL I / O is YES . If it is set to NO , the interf ace r uns at a slower speed that is compatib le with older computers.
3-40 Printer Operation EN P acing (Handshaking) P acing (or “handshaking”) is a type of communication between the printer and the computer . This is an impor tant setting in the printer because it allows the printer to tell the computer when to send inf ormation.
EN Overview 4-1 4 Pr inter Maintenance Overview This chapter discusses the f ollowing: ● Cleaning the Pr inter and Accessories ● Pre v entative Maintenance.
4-2 Printer Maintenance EN Cleaning the Printer and Accessories T o maintain high pr int quality and perf or mance, thoroughly clean the printer and the paper handling accessor ies: ● Ev ery time you change the T oner Car tridge (run a cleaning page).
EN Cleaning the Printer and Accessories 4-3 T able 4-1. Cleaning the Printer Component Cleaning Method / Notes Outside Cov ers Use a water-dampened cloth.
4-4 Printer Maintenance EN Using the Printer Cleaning P age If toner specks appear on the front or bac k side of y our print jobs, f ollow the procedure belo w . F rom the pr inter’ s control panel, do the follow ing: 1 Press [Menu] until PRINT QUALITY MENU appears.
EN Preventative Maintenance 4-5 Pre ventative Maintenance The pre v entativ e maintenance cycle f or this printer , conducted by ser vice personnel, is e v er y 150,000 pages.
4-6 Printer Maintenance EN 6 T ransf er Charging Roller RG5-3579-000CN 1 150,000 pages 7 Exhaust F an RH7-1354-000CN 1 25,000 hours T able 4-2. Life of Components (continued) P art name Part No.
EN Overview 5-1 5 Functional Inf or mation Overview This chapter discusses the f ollowing: ● P ower Supply Subsystem ● DC Controller Subsystem ● F ormatter PCA ● Control P a nel ● Interf ace.
5-2 Functional Information EN Printer Subsystems This chapter presents a generalized functional o v er view of the printer and the printing processes. Figure 5-1 P aper Feed Subsystem.
EN Power Supply System 5-3 P ower Suppl y System A C/DC P ower Distrib ution The A C line v oltage f or the printer is applied through the main switch (SW101) and supplied to the low-v oltage po wer supply circuit through the fuse (FU1). The low-v oltage power supply divides the A C v oltage to +24 VDC , +5 VDC and +3.
5-4 Functional Information EN Figure 5-2 Low V oltage P ower Supply Circuit If a shor t circuit or other problems on the load side cause an e xcessive current flo w from the +24 VDC or +3.
EN Power Supply System 5-5 Over current Overv oltage Pr otection This circuit located on the DC controller PCA alwa ys monitors an abnormal r ise of the fusing roller temperature. If an error occurs , this circuit outputs a signal to turn the rela y (RL1) off and interrupt the powe r to the fusing roller heater .
5-6 Functional Information EN High V oltage P ower Distribution Figure 5-3 High V oltage P ow er Supply Circuit In response to the instructions from the microprocessor (CPU: IC301) on the DC controlle.
EN Power Supply System 5-7 T oner Car t ridge Detection The T oner Car tridge has a toner sensor . The circuit compares the output value of the de veloping A C bias and the output value (ANT) from the antenna inside the car tr idge, and outputs the toner detection signal.
5-8 Functional Information EN Figure 5-4 DC Controller PCA Laser and Scanner Drive Based on inf ormation received from the F ormatter , the DC Controller Board sends signals to the Laser/Scanner Assembly to modulate the laser diode on and off and to drive the Laser/Scanner motor .
EN Power Supply System 5-9 P aper Motion Monitoring and Control The DC Controller Board controls paper motion by contin uously monitoring the various paper sensors, and coordinating paper mov ement with the other print processes. F or more inf or mation, see “P aper Feed System” on page 5-29.
5-10 Functional Information EN Motors See “Timing Diagram” on page 5-47 f or specific timing details for the printer motors. The Main Motor , MT1, is controlled by the DC Controller Board.
EN Power Supply System 5-11 The Scanner Motor is controlled and monitored by the DC Controller Board. It rotates the scanner mirror during the Initial Rotation per iod and the print per iod. The f an motor is a two-phase, f our-pole DC br ushless motor containing a hall element and f orms a unit along with the motor dr ive circuit.
5-12 Functional Information EN Formatter System The F ormatter PCA is responsible f or the f ollowing: ● Controlling the P owerSa v e mode. ● Receiving and processing print data from the various printer interf aces.
EN Formatter System 5-13 The printer exits P owe rSav e mode and enters the war m up cycle when any of the f ollowing occurs: ● A print job , v alid data, or a PML or PJL command is receiv ed at the parallel por t or an EIO card. ● A Control P anel key is pressed.
5-14 Functional Information EN Input/Output P arallel Interface The F ormatter PCA receives incoming data through its bidirectional interf ace (IEEE 1284). The I/O provides high speed and tw o wa y communication between the printer and the host, allowing the user to change printer settings and monitor pr inter status from the host computer .
EN Formatter System 5-15 Printer Memory Note If the printer encounters difficulty managing av ailable memory , a clearab le warning message will be displa yed on the Control P anel. Some printer messages are affected b y the A uto Continue and Clearab le W ar ning settings from the Configuration Menu in the printer’ s Control P anel.
5-16 Functional Information EN DIMM Slots The DIMM slots ma y be used to add memor y , f onts, or firmware upgrades . Note that DIMMs and SIMMS are not compatib le. There are two types of DIMMs suppor ted: EDO DIMMs are 32-bit, 100-pin, 60nsec. SDRAM DIMMs are 32-bit, 100-pin, 66MHz.
EN Formatter System 5-17 PJL Overview Printer Job Language (PJL) is an integral par t of configuration, in addition to the standard Printer Command Language (PCL). With standard cabling, PJL allo ws the printer to perform functions such as: ● T wo-wa y communication with the host computer through a Bidirectional P arallel connection.
5-18 Functional Information EN Image Formation System The image f ormation system is the main par t of the printer , and consists of six stages: When the F ormatter Board sends the pr int signal to th.
EN Image Formation System 5-19 Figure 5-6 Image F ormation System After the image has been transf erred to the paper , it is then fused onto the paper by heat and pressure at the Fuser .
5-20 Functional Information EN T oner Car t ridge A major por tion of the Image Formation system is contained in the car tr idge as shown in the figure below . The T oner Car tridge is the “hear t” of the Image Fo r mation System. It houses the cleaning, conditioning, and de v eloping steps of the process.
EN Image Formation System 5-21 Photosensitive Drum The special proper ties of the photosensitive drum allow an image to be f ormed on the dr um surface and then tr ansf erred to paper . The drum is an aluminum cylinder . The outside of the cylinder is coated with a la yer of organic-photoconductiv e mater ial (OPC) which is non- to xic.
5-22 Functional Information EN Cleaning the Drum In the transf er stage, not all the toner is transf erred to the paper , but some remains on the photosensitive drum. In this stage, the residual toner is cleaned so that the ne xt print image will be clear and distinct.
EN Image Formation System 5-23 Conditioning the Drum After the drum is cleaned, it must be conditioned. This process consists of applying a unif orm negative charge on the surf ace of the drum with the pr imar y charging roller .
5-24 Functional Information EN Writing the Image During the wr iting process, a modulated laser diode projects the beam onto the rotating six-sided scanning mirror . As the mirror rotates, the beam reflects off the mirror , through a set of f ocusing lenses, through a slot in the rear of the T oner Car tr idge, and onto the photosensitiv e drum.
EN Image Formation System 5-25 Developing the Ima ge The de v eloping process de velops the latent electrostatic image into a visible image on the drum. The de veloping unit consists of a metallic cylinder that rotates around a fix ed magnetic core inside the toner cavity .
5-26 Functional Information EN T ransferring the Image During the transferring process the toner image on the drum surface is transf erred to the paper . A positiv e charge applied to the back of the paper by the tr ansf er roller causes the negativ ely charged toner on the drum surface to be attr acted to the page.
EN Image Formation System 5-27 Image Fusing/V ariable Fusing T emperature During the fusing process, the toner is fused into the paper by heat and pressure to produce a permanent image. The paper passes between a heated fusing roller and a soft pressure roller .
5-28 Functional Information EN V ariable Fusing T emperature Figure 5-15 Fusing T emperature Control V ar iable Fusing T emperature is a f eature that giv es the user or ser vice technician the ability to adjust the fusing temperature based on the media being used in the printer .
EN Paper Feed System 5-29 P aper Feed System Figure 5-16 P a per P ath The paper in T ray 1 is detected b y the T ra y 1 paper sensor (PS401). The paper in T ray 2 is detected b y the T ra y 2 paper sensor (PS301).
5-30 Functional Information EN The paper passes through the registration roller paper sensor (PS403) and stops at the registration roller to loop the leading edge and its ske w is corrected. Then the registr ation clutch (CL405) tur ns on to restar t paper feed.
EN Paper Feed System 5-31 Printing fr om T ra y 1 The presence of paper in T ra y 1 is detected by the T ra y 1 P aper Sensor (PS401). When the F ormatter PCA sends the /PRNT (pr int signal) to the pr.
5-32 Functional Information EN Figure 5-17 T ra y 1 Pick up.
EN Paper Feed System 5-33 Printing fr om T ra y 2 When the F ormatter PCA sends the /PRNT (pr int signal) to the printer , the CPU turns the T ra y 2 pickup solenoid (SL306) on about 0.15 seconds after the main motor (M1) star ts rotating, then tur ns on the f eed roller clutch (CL406).
5-34 Functional Information EN Figure 5-19 P aper Skew Loop-f or ming.
EN Paper Feed System 5-35 Printing fr om the Optional 500-sheet and 250-sheet T rays There are two kinds of paper f eeders: 250-sheet and 500-sheet. The paper f eeder operation sequence is controlled b y the paper handling PCA.
5-36 Functional Information EN Figure 5-21 500-sheet P aper Feeder.
EN Paper Feed System 5-37 P aper Jam T o detect the presence of paper and whether the paper has been correctly f ed, the f ollowing paper sensors are installed: ● Registration roller paper sensor (P.
5-38 Functional Information EN Duplex er This function is to re v erse the one side printed paper from the pr inter and ref eed it into the printer . The Duple x er operation sequence is controlled b y the duple x dr iver PCA.
EN Paper Feed System 5-39 Figure 5-22 P aper Feed f or the Duple x er.
5-40 Functional Information EN Rever sing System The duple xing driver PCA receiv es the duplex admission command from the printer first. It tur ns on the Duplex er deflector dr iv e solenoid (SL1701), and the Duple x er deflector in the printer then star ts to send the paper into the Duple x er .
EN Paper Feed System 5-41 Figure 5-24 Duple xing Unit.
5-42 Functional Information EN Uncurling Function This printer has the function to minimize a paper from wrinkle and paper edge crease due to curl. The printer sends the command to the duplexing driver PCA b y receiving the uncurling command sent from the formatter PCA.
EN Paper Feed System 5-43 Figure 5-25 P a use Mode Dance Mode Dance mode reduces paper curl by ref eeding paper into the duple xing unit three times. The paper ref eeds into the duple xing unit about 30 mm b y using the pause mode.
5-44 Functional Information EN Figure 5-26 Dance Mode P aper Jam in the Duplexer The f ollowing sensors are located to detect the presence of paper and to determ ine whether the paper is correctly f ed.
EN Basic Sequence of Operation 5-45 Basic Sequence of Operation The F ormatter PCA and the DC Controller Board share information during pr inter operation. The Interf ace PCA f orms a link which operates as a serial data bus . This allows printer status, command, and dot-image data to be passed between the two PCAs .
5-46 Functional Information EN LSTR (last rotations) After the primar y DC voltage turns off until the Main Motor stops. Delivers the final page and cleans the transf er charging roller . As soon as the /PRNT signal is input from the F ormatter PCA, the printer enters the INTR period.
EN Basic Sequence of Operation 5-47 Figure 5-27 Timing Diagram.
5-48 Functional Information EN.
EN Overview 6-1 6 Remo ving and Replacing P ar ts Overview This chapter discusses the f ollowing: ● User Installable Accessories ● Remov al and Replacement Str ateg y ● Removing Co v ers ● Rem.
6-2 Removing and Replacing Parts EN User Installable Accessories Memory Upgrade CA UTION Static electricity can damage dual in- line memor y modules (DIMMs). When handling DIMMs, either we ar an antistatic wrist strap or frequently touch the surf ace of the DIMM’ s antistatic package , then touch bare metal on the printer .
EN User Installable Accessories 6-3 6 Slide the f ormatter board back into the printer and tighten the two screws . 7 If an optional duple x er is installed, reattach the cable tr a y and the rear section of the duple x er . Reattach any interf ace cables and the pow er cord.
6-4 Removing and Replacing Parts EN If an optional duplexer is installed: 1 Slide the rear section of the duple x er aw ay from the printer . 2 Remov e the rear section of the duple x er by lifting and rotating the rear section to clear all of the tabs in the groov es, as illustrated.
EN User Installable Accessories 6-5 Chec king Memory Installation F ollow this procedure to v er ify that DIMMs are installed correctly: 1 Check that the printer’ s control panel displa ys READY when the printer is tur ned on. If an error message appears, a DIMM might hav e been incorrectly installed.
6-6 Removing and Replacing Parts EN Figure 6-1 Installing EIO Cards or Mass Storage Devices.
EN Removal and Replacement Strategy 6-7 Remo v al and Replacement Strateg y This chapter documents remov al and replacement of major assemblies . Replacement is generally the re v erse of remo va l. Occasionally , inf ormation is included to provide direction for difficult or critical replacement procedures.
6-8 Removing and Replacing Parts EN Figure 6-2 Phillips vs. P osidriv Screwdrivers Phillips P osidr iv T able 6-1. Screws Used in the Printer Drawing and Description Purpose Threaded Phillips with captive star w asher Used to f asten metal to metal when good electrical contact is needed.
EN Removal and Replacement Strategy 6-9 Threaded Phillips screw with loc k and flat washer Used to f asten metal or plastic to threaded plastic or metal. Spring Screw Used to ground and align the DC Controller pan. Long Machine Screw Used to f asten the DC Controller .
6-10 Removing and Replacing Parts EN Remo ving Co ver s Rear Door / Rear Output Bin 1 F ace the rear of the pr inter . Press the two locking tabs to ward the center of the printer , releasing the Rear Door .
EN Removing Covers 6-11 2 The plastic suppor t strap is located on the left side of the printer . T o release the strap, pinch the top of the strap with y our inde x finger underneath the strap, and y our thumb on top of the tab. Squeeze and lift up from the bottom, while pulling out (Figure 6-4).
6-12 Removing and Replacing Parts EN T op Co ver F acing the front of the pr inter , open the T op Co v er and remov e the T oner Car tridge. CA UTION T o pre vent damage to the toner car tridge, do not expose it to light f or more than a f ew min utes.
EN Removing Covers 6-13 CA UTION It is cr itical that step 1 be perf ormed before y ou attempt to remov e the T op Cover . If you damage the Arm, the printer will not operate. 2 Remov e the tw o self-tapping screws on the top of the chassis . 3 Remov e the tw o self-tapping screws on the top portion of the back of the printer .
6-14 Removing and Replacing Parts EN 4 The cable connecting the Control P anel to the printer chassis is on the left side of the T op Cover . Tilt the cover to the left as y ou lift it.
EN Removing Covers 6-15 Contr ol P anel Overlay and Contr ol P anel 1 Remov e the T op Cov er (page 6-12). 2 The Control P anel Overlay is held in place on the T op Cov er by two tabs on each side . Slide a small flat-blade scre wdr iver along the outside edge of the Control P anel Overlay , to disengage the two tabs on the outside of the co v er .
6-16 Removing and Replacing Parts EN Figure 6-8 Back Side of T op Cover Item Explanation A Direction to slide control panel out B Screw.
EN Removing Covers 6-17 T oner Car t ridge Door Assembly 1 Remov e the T op Cov er (page 6-12). 2 Remov e the Control P anel from the T op Co v er (page 6-15). (The Control P a nel must be remov ed before you can separ ate the T oner Car tridge Door from the T op Cover .
6-18 Removing and Replacing Parts EN Fr ont Co ver and T ray 1 F ront Cover and T ra y 1 must be remov ed individually . See Figure 6-10. 1 Open the F ront Cov e r door . 2 Disengage the T ra y 1 Guide pins from inside the F ront Cover b y pushing the Guides (C) outward.
EN Removing Covers 6-19 Figure 6-11 Tr a y 1 4 Release the T ray 1 Guide b y allo wing the guide to slide off the ke y ed pins at its low est position (Figure 6-11).
6-20 Removing and Replacing Parts EN Fr ont Co ver Pins 1 Remov e the F ront Cov er and T ra y 1 (page 6-18). 2 Remov e the scre ws (A) to free the F ront Cov er Pins. Figure 6-12 F ront Cover Pins Hint T o install a self-tapping screw , first tur n it to the left until it clicks , indicating the threads are seated.
EN Removing Covers 6-21 F ace Down Assemb l y 1 Remov e the T op Cov er (page 6-12). 2 F ace the back of the printer . 3 Squeeze the loc king tabs inwa rd, one side at a time, to release the F ace Down Assembly . See Figure 6-13 4 Lift slightly and then remov e the Assemb ly with a rolling motion aw a y from you.
6-22 Removing and Replacing Parts EN Figure 6-14 F ace Down Assemb ly Item Explanation A Locator Pins.
EN Removing Covers 6-23 Left and Right Side Co vers The remov al procedure is the same for both the left and the right side cov ers . See Figure 6-15. 1 Remov e the T op Cov er (page 6-12). 2 Locate the tab in the top middle of the cov er . Release the tab by pushing down on it.
6-24 Removing and Replacing Parts EN T ray 1 Inner Co ver 1 Remov e the T op Cov er (page 6-12), Left and Right Side Covers (page 6-23), and F ront Cov er and T ray 1 (page 6-18). CA UTION Be sure to locate the Pa per Sensor Flag on the left side of the Co v er , bef ore proceeding to step 3.
EN Removing Covers 6-25 Figure 6-17 T ra y 1 Inner Cov er (front of printer) Hint An e xtension of the P aper Sensor Flag fits into a slot in the T ray 1 Lift Plate (page 6-56). Orient the flag so that it aligns with both the slot and the indentation in the left side of the chassis.
6-26 Removing and Replacing Parts EN Right and Left Corner Co vers These cov ers are each secured b y one self-tapping screw . Remove the screw , and lift off the cove r .
EN Removing Assemblies 6-27 Remo ving Assemblies Internal assemblies are shown in Figure 6-19. All ref erences to the right and left are assumed to be relative to the front of the printer , unless otherwise specified.
6-28 Removing and Replacing Parts EN T ransfer Roller Assembl y CA UTION Nev er touch the transfer roller with y our fingers. Use unpowdered late x glov es if possib le .
EN Removing Assemblies 6-29 Figure 6-21 Right Side of T ransfer Roller Note The T ransfer Roller is held on the right side b y a hinged clip . 2 F ree the T ransf er Roller from the hinged clip by lifting straight up using the blue cleaning brush located inside of the top cov er (Figure 6-21).
6-30 Removing and Replacing Parts EN Fuser 1 Remov e the Rear Door and Rear output bin (page 6-10). 2 F acing the back of the printer , remove the tw o machine screws holding the Fuser in the chassis. See Figure 6-22. 3 Using a small, flat bladed scre w dr iver , lift at “D” to disengage the Fuser Assembly detents .
EN Removing Assemblies 6-31 P aper Handling PCA 1 Remov e the T op Cov er (page 6-12) and Left Side Cov er (page 6-23). 2 F acing the left side of the pr inter , disconnect the r ibbon cab le from the PCA. 3 Remov e tw o self-tapping screws and tw o machine screws from the PCA.
6-32 Removing and Replacing Parts EN T op Margin Adjustment When the terminal PCA is replaced in the field, the top margin needs to be re-adjusted. Also , if the top margin of test pr ints made after laser/scanner unit replacement is not 2.0 mm, this adjustment is necessar y .
EN Removing Assemblies 6-33 Figure 6-25 Location of VR401.
6-34 Removing and Replacing Parts EN Main Gear Assembl y 1 Remov e the T op Cov er (page 6-12) and the Left Cov er (page 6-23). 2 The Main Motor is located on a PCA (see Figure 6-26) on the back side of the Gear Assemb ly . Disconnect the Main Motor Cable .
EN Removing Assemblies 6-35 Figure 6-27 Removing the Main Gear Assemb ly 4 Rotate the bottom of the assembly out (Figure 6-27), and then low er it to release the Locating T ab (A) and remove the Main Gear Assembly . CA UTION Use caution when removing the assembly .
6-36 Removing and Replacing Parts EN Pic kup Gear Assembl y 1 Remov e the T op Cov er (page 6-12), Left Side Co v er (page 6-23), and the P aper Handling PCA (page 6-31). 2 Remov e the f our self-tapping screws from the Gear Assembly . Figure 6-28 shows the Assemb ly and the location of the scre ws.
EN Removing Assemblies 6-37 Hint Bef ore replacing the Pic k up Gear Assemb ly , route the cables through the wire clip behind the Left Corner Cover . Reattach the spring from the T ra y 2 Shaft Gear to the P aper F eed Roller Assembly Gear .
6-38 Removing and Replacing Parts EN T ray 1 Pic kup Solenoid 1 Remov e the Pic kup Gear Assemb ly (page 6-36). 2 Remov e the T ra y 1 Solenoid b y removing one b lac k machine screw and sliding the Solenoid assemb ly awa y from the Pickup Gear Assembly .
EN Removing Assemblies 6-39 Fa n 1 Remov e the T op Cov er (page 6-12) and Right Side Cov er (page 6-23). 2 Disconnect the cable that supplies po wer to the f an. 3 Remov e the tw o self-tapping screws securing the f an to the chassis. 4 Remov e the f an from the chassis.
6-40 Removing and Replacing Parts EN Formatter Assembl y 1 Print a Configuration P age, if possib le, to use as a refe rence when reinstalling the new f or matter . 2 Remov e any EIO accessories from the EIO slots. 3 F acing the back of the printer , loosen the two thumbscrews and slide the F ormatter Assembly out.
EN Removing Assemblies 6-41 T ray 1 Roller 1 Open the T op Cove r and remov e the T oner Car tr idge. 2 F acing the front of the printer , raise the green center handle of the Registration Assemb ly . 3 Depress the locking tab on the right side roller cam, and slide the cam to the right.
6-42 Removing and Replacing Parts EN T ray 2 Roller 1 Remov e the P aper T r a y , and tilt the printer backw ards, with the front of the printer facing up . 2 Depress the tab (A) on the right side cam, and slide the cam and the bushing to the right. 3 Rotate the D-Roller 180 o and remov e it from the shaft.
EN Removing Assemblies 6-43 P aper Feed Roller Assembly 1 Remov e the T op Cov er (page 6-12), Left Side Co v er (page 6-23), Main Gear Assembly (page 6-34), P aper Handling PCA (page 6-31), and Pick up Gear Assembly (page 6-36).
6-44 Removing and Replacing Parts EN 3 Remov e the tw o machine screws in the center of the printer , under the Registration Assemb ly Roller Guide. See Figure 6-35. Figure 6-35 Location of two “common” scre ws (inside printer) 4 Remov e the paper tr a y , and tilt the printer back, with the front f acing up .
EN Removing Assemblies 6-45 Figure 6-36 P aper Feed Roller Assembly (bottom vie w of pr inter) 6 Remov e the P aper Feed Roller Assemb ly from the chassis, while f eeding the cable bac k through the hole in the chassis.
6-46 Removing and Replacing Parts EN DC Contr oller Boar d and P ower Suppl y This assembly contains tw o PCAs. One houses the DC Controller and the High-V oltage P ow er Supply , and the other contains the Lo w- V oltage P o wer Supply .
EN Removing Assemblies 6-47 Figure 6-37 DC Controller Assembly (rear vie w of printer) Item Explanation A Machine Screws B Self-tapping Scre ws C Lock W asher/Grounding Wire.
6-48 Removing and Replacing Parts EN Figure 6-38 DC Controller Assembly (long scre ws) 5 Remov e the tw o screws (A) (Figure 6-38) located at the bac k of the DC Controller Assembly , inside the chassis. These are long screws; their position requires the use of a magnetiz ed screwdriver .
EN Removing Assemblies 6-49 8 The boards are linked b y a r ibbon cable and held onto the tr a y with f our screws each. Carefully remo v e the ribbon cable that connects them, and loosen the screws on the board y ou wish to remov e.
6-50 Removing and Replacing Parts EN P aper Feed Belt Assembly 1 Remov e the T op Cov er (page 6-12), Left Cov er (page 6-23), and Main Gear Assembly (page 6-34), DC Controller (page 6-46), and T ransfer Roller Assemb ly (page 6-28). 2 F acing the front of the pr inter , remove the machine screws on each side of the Belt Assembly .
EN Removing Assemblies 6-51 Figure 6-41 P aper Feed Belt Assembly (remo ved) Note T o prev ent damage to the high v oltage contacts, the F eed Belt Assembly MUST be reinstalled prior to the installation of the DC Controller . Item Explanation A Location where guide snaps out with two tabs on bottom B This edge has a metal ridge with shar p teeth.
6-52 Removing and Replacing Parts EN T ray 1 Shaft 1 Remov e the T op Cov er (page 6-12), Left and Right Side Covers (page 6-23), Pick up Gear Assembly (page 6-36), and P aper Handling PCA (page 6-31). 2 Raise the green center handle of the Registration Assemb ly .
EN Removing Assemblies 6-53 5 Release the tabs of the gear on the left side of the shaft, outside the chassis, and slide the gear off . 6 Slide the shaft to the right, and then angle it out of the chassis. Hint Make sure that the T ra y 1 Lift Plate (with spr ing) is pressed down bef ore installing the T ray 1 Shaft.
6-54 Removing and Replacing Parts EN T ray 2 Shaft 1 Remov e the T op Cov er (page 6-12), Left and Right Side Covers (page 6-23), Pick up Gear Assembly (page 6-36), and P aper Handling PCA (page 6-31). 2 Remov e the spring from the gear on the left side of the shaft.
EN Removing Assemblies 6-55 Reassembl y Steps: 1 Tip the printer back, so that the front f aces up . 2 Inser t the shaft into the fitting on the r ight side. Then, angle the shaft into the other side. 3 Place the bushing on the right end of the shaft, and push until the tab locks in the indentation in the shaft.
6-56 Removing and Replacing Parts EN T ray 1 Lift Plate 1 Remov e the F ront Cov er (page 6-18), T ra y 1 Shaft (page 6-52), T op Cov er (page 6-12), Left and Right Side Cov ers (page 6-23). 2 Rotate the T ray 1 Lift Plate until the opening of the hook f aces up.
EN Removing Assemblies 6-57 T ray 1 Separation P ad 1 Rotate the Separation P ad 90 o toward y ou, so that it is oriented up . 2 Lift the assembly out of the slots .
6-58 Removing and Replacing Parts EN P aper Guide 1 Lift the green handle in the middle of the Registration Assemb ly . 2 Release the Guide by freeing the end pins and the clips in the middle, then lift the P aper Guide out.
EN Removing Assemblies 6-59 P aper Path Detect Sensor 1 Remov e the P aper T r a y . Remov e the T op Cov er (page 6-12), Left Side Cov er (page 6-23), Pickup Gear Assemb ly (page 6-36), and P aper Handling PCA (page 6-31). 2 Remov e the tw o screws securing the Sensor to the chassis.
6-60 Removing and Replacing Parts EN F ace Down Bin Full Sensor 1 Remov e the T op Cov er (page 6-12), Rear Door/Rear Output Bin (page 6-10), and Left and Right Side Cov ers (page 6-23). 2 The F ace Do wn Bin Full Sensor is located on the top of the Upper Delivery Assembly .
EN Removing Assemblies 6-61 Figure 6-50 Detail of Bin Full Sensor Item Explanation A Clips.
6-62 Removing and Replacing Parts EN P ower Connection 1 Remov e the T op Cov er (page 6-12), Left Side Co v er (page 6-23), and Rear Door / Rear Output Bin (page 6-10). 2 Disconnect the two cab les from the P ower Connection. 3 Remov e the tw o self-tapping screws .
EN Removing Assemblies 6-63 Registration Assembl y 1 Remov e the T op Cov er (page 6-12), Left Side Co v er (page 6-23), Pick up Gear Assembly (page 6-36), and the Main Gear Assemb ly (page 6-34). 2 Release the E-ring on the Registration Assembly Clutch, and remov e the Clutch (Figure 6-34 on page 6-43).
6-64 Removing and Replacing Parts EN Figure 6-53 Registration Assemb ly Clutch Hint When reinstalling the clutch, orient the shaft with the flat spot up.
EN Removing Assemblies 6-65 Upper Delivery Assembly 1 Remov e the T op Cov er (page 6-12), Rear Door/Rear Output Bin (page 6-10), and Left and Right Side Cov ers (page 6-23), Main Gear Assembly (page 6-34),. Figure 6-54 Upper Deliv er y Assembly (rear left vie w of printer) 2 F ace the left side of the printer .
6-66 Removing and Replacing Parts EN Figure 6-55 Upper Deliv er y Assembly T abs 3 The F ace Down Bin Full Sensor is on the left side of the Upper Delivery Assembly (page 6-60). Be careful not to damage it as you slide the Deliv er y Assembly out of the chassis.
EN Removing Assemblies 6-67 Delivery Roller Remov al 1 Remov e the T op Cov er (page 6-12) the Left and Right Side Cov ers (page 6-23), Rear door/Rear Output Bin (page 6-10), Main Gear Assembly (page 6-34), and the Upper Deliv er y Assembly (page 6-65).
6-68 Removing and Replacing Parts EN Figure 6-57 Right Delivery Roller T ab 5 The Low er Deliv e r y Rollers ma y f all out. When you replace them, make sure the y align with the indentations in the chassis.
EN Removing Assemblies 6-69 Laser Scanner Assembl y 1 Remov e the T op Co ver (page 6-12) and the F ace Do wn Assembly Base (page 6-21). 2 F acing the back of the printer , remove the f our blac k screws holding the assembly to the chassis . 3 Disconnect the cables B , C , and D on each side of the assembly .
6-70 Removing and Replacing Parts EN Main Motor 1 Remov e the Main Gear Assemb ly (page 6-34). 2 Remov e the three scre ws securing the motor to the back of the Main Gear Assembly .
EN Removing Assemblies 6-71 T oner Car t ridge Guides 1 Remov e the T op Cov er (page 6-12) and Left and Right Side Cov ers (page 6-23). 2 Release the “leading” tab (A) first. See Figure 6-60. 3 Rotate the Guide in the direction shown to unloc k the remaining two tabs .
6-72 Removing and Replacing Parts EN P ower Inlet Assemb ly 1 Remov e the T op Cov er (page 6-12) and the Right Side Cov er (page 6-23). 2 Remov e the Switch Rod b y fle xing it slightly and unhooking it from the s witches on each end. 3 Remov e the three self-tapping scre ws (B) from the P ower Inlet housing.
EN Optional 500-sheet Tray Disassembly 6-73 Optional 500-sheet T ray Disassemb l y 1 Using a flathead screwdriv er , release the locking tabs b y pressing down in the loc king tab location slots. 2 Remov e the right and left auxiliar y cov e rs, and the front co v er .
6-74 Removing and Replacing Parts EN Figure 6-63 500-sheet T ray (top vie w with covers remo v ed) 3 Remov e the nine self-tapping screws . A Self-tapping scre ws.
EN Optional 500-sheet Tray Disassembly 6-75 T ray Indicator Assembl y 1 Remov e the left front corner cov er scre w . 2 Re m ove t h e c ove r. 3 Remov e the T ra y Indicator Assemb ly .
6-76 Removing and Replacing Parts EN Left Fr ont Corner Cover Installation 1 Install the T ray Indicator Assemb ly . 2 Depress the indicator to ensure the T ray Indicator Limit T ab is between the upper and low er limit stops. Note Ensure that the T ray Indicator oper ates correctly .
EN Optional 500-sheet Tray Disassembly 6-77 P aper Siz e Spring Assembl y 1 Remov e the P aper Size Spring Assembly b y disengaging the locking tabs from the left fr ame assembly . 2 Lift straight up to separate the internal component assembly from the frame assemb ly .
6-78 Removing and Replacing Parts EN D-Roller and Feed Roller Feed Roller Remov al 1 Pinch the F eed Roller T ab and slide it off of the shaft. D-Roller Remov al 1 Disengage the Spring (B). 2 Remov e the Pic kup Roller Shaft from the Retaining Clips .
EN Optional 500-sheet Tray Disassembly 6-79 Gear Assembl y and PCA 1 Remov e the Gear Assemb ly b y removing the six small self- tapping screws . 2 Remov e the 500-sheet Feeder PCA b y removing the two machine screws (C). 3 Remov e the P aper Size Switch PCA b y removing the tw o machine screws .
6-80 Removing and Replacing Parts EN P ower Connector 1 Remov e the P ow er Connector by remo ving the two scre ws (A). Figure 6-69 Removing the P ow e r Connector AS c r e w s.
EN Optional 500-sheet Tray Disassembly 6-81 Separation Roller 1 Lift the Retur n Cov er . 2 Pinch the Separation Roller T ab . 3 Slide the Separation Roller off of the shaft and remo ve .
6-82 Removing and Replacing Parts EN.
EN Overview 7-1 7 T roub leshooting Overview This chapter discusses the f ollowing: ● T roubleshooting Process ● T roubleshooting the Printing System ● General T roubleshooting Inf or mation ●.
7-2 Troubleshooting EN T roub leshooting Pr ocess The troubleshooting process is a systematic approach that addresses the major problems first, then other prob lems as you identify the causes f or printer malfunctions and errors. The T roubleshooting Process Flow on page 7-4 illustr ates the major steps f or troubleshooting the printing system.
EN Troubleshooting Process 7-3 Image Quality (page 7-48) Does the print quality meet the customer’s e xpectations? This section gives T oner Car tr idge checks , inf ormation on EconoMode, image def ect examples, and the repetitiv e defect rul er .
7-4 Troubleshooting EN T roubleshooting Pr ocess Flow.
EN Troubleshooting Process 7-5.
7-6 Troubleshooting EN T roub leshooting the Printing System Preliminary Operating Checks Prior to troubleshooting a specific printer problem, y ou should ensure that: ● The printer is being maintained on a regular basis as descr ibed in Chapter 4.
EN Troubleshooting the Printing System 7-7 P ower On It is impor tant to hav e the printer’ s Control Panel functional as soon as possible in the troub leshooting process so that the pr inter’ s diagnostics can assist in locating printing errors. T able 7-2.
7-8 Troubleshooting EN T able 7-3. No A C P ower Cause Action No correct volt age present at the outlet. Plug the pow er cord into another A C circuit outlet. Inf orm the customer that the correct line volt age is not av ailab le at the outlet. The power cord is not firmly plugged into the printer and the outlet.
EN Troubleshooting the Printing System 7-9 Engine T est The engine test v erifies that the pr int engine is functioning correctly . The F ormatter PCA is completely bypassed during an engine test. This test is ve r y useful f or isolating printer problems.
7-10 Troubleshooting EN Engine T est Button Location The engine test v erifies that the pr int engine is functioning correctly . The F ormatter PCA is completely bypassed during an engine test. This test is ve r y useful f or isolating printer problems.
EN Troubleshooting the Printing System 7-11 Displa y The Control P anel should display READY , OFFLINE , or POWERSAVE ON . F or inf ormation about errors display ed, access the Event Log. If the displa y is b lank, see “Preliminar y Operating Chec ks” on page 7-6.
7-12 Troubleshooting EN Event Log Use the Event Log to diagnose and troub leshoot pr inter errors and interm ittent f ailures. Y o u can either displa y or print the Event Log. Access the Event log from the Control P anel’ s Information Menu. (Select PRINT EVENT LOG or SHOW EVENT LOG .
EN Troubleshooting the Printing System 7-13 Figure 7-2 Event Log P age.
7-14 Troubleshooting EN Displa y the Event Log If the printer cannot pr int or mov e any paper , follow these steps to displa y the Ev ent Log. 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until SHOW EVENT LOG appears . 3 Press [Select] to show the Ev ent Log.
EN Troubleshooting the Printing System 7-15 The Event Log ma y record errors in a diff erent f or mat than the Control P anel Display . F or example , should a 50.1 FUSER ERROR / CYCLE POWER be displa yed on the Control P anel, the Ev ent Log will record a 50.
7-16 Troubleshooting EN Printer Messages The f ollowing tab le e xplains messages that might display on the printer’ s Control P anel. Alphabetical pr inter messages and their meanings are listed in T able 7-5, and numerical printer messages are listed in T ab le 7-6.
EN Troubleshooting the Printing System 7-17 BAD OPT TRAY CONNECTION The optional tra y is not connected properly . 1. Re-install the optional tray . 2. Make sure the optional tra y is connected and the connector is not damaged. 3. Replace the optional tray .
7-18 Troubleshooting EN DISK FILE OPERATION FAILED The requested operation could not be performed. Y ou might hav e attempted an illegal operation, such as trying to download a file to a non-e xistent directory . 1. Check the filename and directory name.
EN Troubleshooting the Printing System 7-19 FLASH FILE SYSTEM IS FULL The flash DIMM is full. 1. Delete files from the Flash DIMM or add another DIMM. 2., Download or delete files from HP JetAdmin, and download or delete f onts from HP Fo ntSmar t. (See the software help f or more info r mation.
7-20 Troubleshooting EN INSTALL TRAY x The printer is unable to print the current job because the specified tra y ( x ) is open or not inser ted correctly . 1. Re-inser t the specified tray . 2. Check f or damaged tabs in the tra y . 3. Check f or damaged s witches in the printer .
EN Troubleshooting the Printing System 7-21 MEMORY FULL STORED DATA LOST There is no av ailable memor y in the printer . The current job might not print correctly and some resources (such as downloaded f onts or macros) might hav e been deleted. The customer might want to add more memor y to the printer , or simplify the print job.
7-22 Troubleshooting EN PERFORM PRINTER MAINTENANCE T o ensure optimum print quality , the printer prompts the customer to hav e routine maintenance perf ormed e v er y 150,000 pages. Install the Printer Maintenance Kit. Be sure to reset the Maintenance P age Count when y ou install the PM Kit.
EN Troubleshooting the Printing System 7-23 RAM DISK IS WRITE PROTECTED The RAM disk is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin. TRAY x EMPTY The specified tra y is empty , but the current job does not need this tra y in order to print correctly .
7-24 Troubleshooting EN TRAY x LOAD [TYPE] [SIZE] One of the f ollowing occurred: There is no paper loaded in the specified tra y , or the paper is not the size requested, or the Control P anel is not set f or the size of paper loaded. The tra y is not properly adjusted f o r siz e.
EN Troubleshooting the Printing System 7-25 USE [TYPE] [SIZE] INSTEAD? If the requested paper size or type is not av ailable, the printer asks if it should use another paper size or type instead. 1. Press [-V alue+] to scroll through the av ailable types and sizes.
7-26 Troubleshooting EN T able 7-6. Numerical Printer Messages Control P anel Message Event Log Message Explanation Recommended Action 13.x PAPER JAM [LOCATION] 13.xx Paper is jammed at the specified location (and possibly at other locations). If the message persists after all jams hav e been cleared, a sensor might be stuc k or broken.
EN Troubleshooting the Printing System 7-27 13.5 PAPER JAM 13.05 P aper dela y jam at Fuser. Fo r 13.5 and 13.6 : 1. Check t he T ransf er Roller and Small Media Belt to ensure they are operating and can f eed paper .
7-28 Troubleshooting EN 13.20 PAPER JAM 13.20 or 13.32 P aper stopped jam in the paper path. Fo r 13.20 and 13.21 : 1. Check t he entire paper path f or obstructions such as paper in the path, registration area, transf er area, paper f eed, and Fuser .
EN Troubleshooting the Printing System 7-29 22 EIO x BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE T oo much data w as sent to the EIO card in the specified slot ( x ). Press [Go] to clear the message. (Data will be lost.) 22 PARALLEL I/O BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE T oo much data w as sent to the parallel port.
7-30 Troubleshooting EN 40 BAD SERIAL TRANSMISSION alternates with PRESS GO TO CONTINUE The printer encountered an error while transf err ing data from the computer . The error might hav e occurred f or sev eral reasons: The computer was powered on or off while the printer was online.
EN Troubleshooting the Printing System 7-31 41.3 UNEXPECTED PAPER SIZE The paper size y ou are trying to pr int is not the same as the settings f or the tra y . 1. Make sure that all tr a ys are correctly adjusted f or size .The size displa yed on the front of the paper tra y must match the size of paper loaded in the tra y .
7-32 Troubleshooting EN 50.x FUSER ERROR A Fuser error has occurred. X Description 1 Low Fuser temper ature. 2 Fuser warm up ser vice. 3 High Fuser temperature . 4 F aulty Fuser . 5 Inconsistent Fuser . 1. T urn the pr inter off f or a minimum of 20 min utes to clear the error .
EN Troubleshooting the Printing System 7-33 51.x PRINTER ERROR A loss of beam detect occurred. X Description 1 Beam detect error . 2 Laser error . 1. Press [Go] . The page containing the error will automatically be reprinted. 2. T urn the pr inter off and then on.
7-34 Troubleshooting EN 53.xy.zz PRINTER ERROR There is a memor y error with an accessory . The DIMM that caused the error will not be used. Va l u e s o f x , y , and zz are as f ollows: x=DIMM type .
EN Troubleshooting the Printing System 7-35 55 PRINTER ERROR alternates with PRESS GO TO CONTINUE An internal communication error occurred. 1. Press [Go] . The page containing the error will automatically be reprinted. 2. Check po wer at the site . 3.
7-36 Troubleshooting EN 62.x PRINTER ERROR There is a problem with the printer’ s memory . The x value ref ers to the location of the problem: 0 = Internal memor y 1 to 3 = DIMM slots 1, 2, or 3 Reseat or replace the specified DIMM. 64.x PRINTER ERROR A scan buff er error occurred.
EN Troubleshooting the Printing System 7-37 68 NVRAM FULL CHECK SETTINGS An error occurred in the printer’ s nonv olatile memor y (NVRAM) and one or more printer settings has been reset to its f actory default. 1. Print a Configuration P age and chec k the printer settings to determine which values hav e changed.
7-38 Troubleshooting EN 79.xxxx PRINTER ERROR The printer detected an error . The numbers ( xxxx ) indicate the specific type of error . 1. T urn the printer off, and then turn the printer on. 2. T ry pr inting a job from a diff erent software application.
EN Troubleshooting the Printing System 7-39 8x.yyyy The EIO accessor y in slot x has encountered a critical error as specified by yyyy . X Description 1 EIO slot 1 - The printer detected an error with the EIO card. 2 EIO slot 2 - The printer detected an error with the EIO card.
7-40 Troubleshooting EN General P aper Path T roub leshooting P aper jams occur in the pr inter when paper does not either reach or clear a photosensor along the printer’ s paper path in a specific amount of time. If a paper jam occurs , a 13.xx PAPER JAM message is displa yed on the printer’ s Control Pa nel.
EN Troubleshooting the Printing System 7-41 Is the customer loading the paper tra ys correctly? Obser ve the customer loading paper . Do not fan paper . Ref er to proper paper handling procedures in the P aper Specification Guide. Is the customer ov erfilling the paper tra ys? Ensure paper is NOT o v er the maximum fill marks in the paper tra ys .
7-42 Troubleshooting EN P aper P ath T est T o perform a Paper P ath T est: 1 Press [Menu] until INFORMATION MENU appears 2 Press [Item] until PRINT PAPER PATH TEST appears. 3 Press [Select] . 4 Press [+] to cycle selections until the desired paper tra y appears.
EN Troubleshooting the Printing System 7-43 Inf ormation P ages F rom the pr inter’ s control panel you can print pages that give details about the printer and its current configuration.
7-44 Troubleshooting EN Figure 7-4 Menu Map.
EN Troubleshooting the Printing System 7-45 Configuration P age Use the Configuration P age to view current printer settings, to help troubleshoot printer problems , or to v e rify installation of optional accessories, such as memor y (DIMMs), paper tra ys , and printer languages.
7-46 Troubleshooting EN Figure 7-5 Configuration P age.
EN Troubleshooting the Printing System 7-47 V erify installed options Under “Installed P ersonalities” on the Configuration page, look f or options such as hard disk or DIMM types and sizes . V er ify that the options which are installed in your printer are reflected in the Configuration P age.
7-48 Troubleshooting EN Image Quality When you are w orking with customers, obtain a print sample before you begin troub leshooting their pr inter . Ask the customer to explain the quality they e xpect from the printer . The print sample will also help clarify the customer’ s e x planation.
EN Troubleshooting the Printing System 7-49 Use the f ollowing list to ensure that the T oner Car tr idge is still operab le. ● Ensure that the T oner Car tridge has toner . Full T oner Cartr idge weight = 1880 gr ams (66.3 oz.) Empty W eight = 1450 gr ams (51.
7-50 Troubleshooting EN Image Defects The quality of the printer’ s output is subject to the judgment of the user . This section of the manual helps you define print quality def ects and understand what f actors aff ect print quality . The print samples shown in the f ollowing figures illustr ate some print quality def ects.
EN Troubleshooting the Printing System 7-51 T able 7-9. Black Lines (perpendicular path) P ossible Cause Act ion Def ectiv e T oner Car tridge. Inspect the T oner Cartr idge fo r a scratched photosensitiv e drum or toner leaking through wor n seals. Replace as necessary .
7-52 Troubleshooting EN High volt age power supply circuit is def ectiv e (not supplying the correct negative v oltage). Replace the High V oltage Po wer Supply PCA. The High V oltage P ower Supply is installed improperly . If the High V o ltage P ower Supply has been remov ed and replaced, it ma y not be seated properly .
EN Troubleshooting the Printing System 7-53 Connectors between the Laser/Scanner unit and DC Controller are not seated properly or are def ectiv e. Inspect and reseat the connectors. Replace cab les as necessar y . T able 7-11. Blank Page P ossible Cause Act ion Software Configuration.
7-54 Troubleshooting EN Empty or def ective T oner Cart r idge. 1. If unsure, weigh the cartr idge: • Full weight = 1880 gr ams (66.3 oz) • Empty weight = 1450 g r ams (51.5 oz) Note : Some toner ma y reside in the waste toner cavity , aff ecting the weight of the car tridge.
EN Troubleshooting the Printing System 7-55 DC Controller PCA is def ectiv e. The DC Controller supplies the proper voltage to the High V oltage Po wer Supply PCA. Replace the DC Controller PCA. No De veloping Bias . 1. Clean the High V oltage Po wer Supply contacts .
7-56 Troubleshooting EN Dir ty or deformed T ransf er Roller . Replace the T ransf er Roller . See also “Dropouts” on page 7-60. T able 7-13. Character V oids P ossible Cause Act ion P aper surf ace too rough. T oner migr ates to low spots , lea ving higher areas void.
EN Troubleshooting the Printing System 7-57 Bad T ransf er Roller . If the T ransf er Roller has finger oils on its surf ace, is dirty or worn out, this problem can result. Clean the T ransf er Roller using a dr y , lint-free cloth. DO NO T touch the T ransf er Roller with your fingers.
7-58 Troubleshooting EN T able 7-15. Curl P ossible Cause Act ion P aper does not meet printer specifications or is stored improperly . 1. Print a fe w more pages to see if the problem corrects itself . 2. T urn over the stac k of paper in the tra y .
EN Troubleshooting the Printing System 7-59 T able 7-16. Dir t on Back P ossible Cause Act ion Dir t inside printer (T ray Sep ara tio n Roller , Feed Roller , T ransf er Roller , Fuser , T oner Car tridge). 1. Print at least 10 pages to see if the problem goes away .
7-60 Troubleshooting EN P oor connection of cables to the Laser Scanner . Reseat the cables connected to the Laser Scanner . P oor connection of cables to the DC Controller Assembly . Reseat the cables connected to the DC Controller Assembly . Def ectiv e Laser Scanner .
EN Troubleshooting the Printing System 7-61 P aper does not meet specifications. The paper moisture content, conductivity , or surf ace finish ma y not work correctly with the electrophotographic process. T ry a different paper lot (see HP LaserJet Printer F amily Paper Specifications Guide ).
7-62 Troubleshooting EN EconoMode is on. EconoMode sav e s toner by reducing the dot density . This ma y appear to be a print quality problem in some cases. T urn EconoMode off. P aper does not meet specifications. The moisture content, conductivity , or surf ace finish ma y not work correctly with the electrophotographic process.
EN Troubleshooting the Printing System 7-63 High V oltage Po wer Supply PCA is def ectiv e. Replace the High V oltage Po wer Supply PCA. DC Controller PCA is def ectiv e. The DC Controller supplies the proper voltage to the High V oltage Po wer Supply PCA.
7-64 Troubleshooting EN Wrong toner density setting. F rom the Print Quality Menu on the Control P anel, adjust the toner density setting. Make sure EconoMode is off . F aulty T oner Car tridge. Replace the T oner Car tridge. See also “Light Print, Dark Pr int, or F ade” on page 7- 65.
EN Troubleshooting the Printing System 7-65 T able 7-22. Horizontal Whi te Lines P ossible Cause Act ion Lack of toner or f aulty T oner Cart r idge. Redistribute the toner in the T oner Cartr idge. If the problem contin ues, replace the T oner Car tr idge.
7-66 Troubleshooting EN P oor contact to the Engine Controller Board. 1. Clean the contacts if they are dirty . If the problem remains after cleaning, or if par ts are damaged or def ormed, replace them. 2. Replace the Engine Controller Board if necessary .
EN Troubleshooting the Printing System 7-67 T able 7-25. Repetitive Defects P ossible Cause Act ion T oner Cartr idge is damaged. The circumf erence of the photoconductive drum inside the toner car tridge is 94 mm (3.7 inches). If the def ect repeats at this inter val, the def ect is associated with the drum.
7-68 Troubleshooting EN T able 7-26. Skew P ossible Cause Act ion P aper does not meet printer specifications or is stored improperly . 1. Print a fe w more pages to see if the problem corrects itself . 2. T urn over the stac k of paper in the tra y .
EN Troubleshooting the Printing System 7-69 Wrong Fuser setting f or paper type. F rom the P aper Handling Menu on the Control P anel, change the Fuser Mode setting or choose another paper type from the printer dr iver . Fusing Assembly is def ectiv e.
7-70 Troubleshooting EN P aper does not meet printer specifications or is stored improperly . 1. Print a fe w more pages to see if the problem corrects itself . 2. T urn over the stac k of paper in the tra y . Also try rotating the paper 180°. 3. Check t he paper (or other print media) type and quality .
EN Troubleshooting the Printing System 7-71 T able 7-30. V er tical Dots P ossible Cause Act ion Dir ty static eliminator teeth. Clean the static eliminator . P oor contact between the Static Eliminator and the Engine Controller Board. Clean the contacts, if dirty .
7-72 Troubleshooting EN Repetitive Defect Ruler Repetitive print def ects usually are associated with a specific roller within the printer or the T oner Car tridge.
EN Troubleshooting the Printing System 7-73 Figure 7-6 Repetitive Def ect Ruler.
7-74 Troubleshooting EN Image System T r oubleshooting Half Self-T est Functional Check The electrophotographic process can be subdivided into the f ollo wing stages: ● Cleaning (remov es e xcess to.
EN Troubleshooting the Printing System 7-75 Drum Rotation Functional Check The photosensitiv e drum, located in the T oner Car tridge, must rotate f or the print process to work. The photosensitive drum receives its drive from the Main Drive assemb ly .
7-76 Troubleshooting EN Interface T r oubleshooting This section provides an o v er view of the printer’ s interf ace requirements. Communications Chec k Note Communication prob lems are normally the customer’ s responsibility .
EN Troubleshooting the Printing System 7-77 Figure 7-7 JetDirect Configuration P age Network statistics I/O card status IP address Node name No ve ll status.
7-78 Troubleshooting EN JetDirect Configuration ● If the EIO JetDirect Card has successfully powe red up and completed its inter nal diagnostics, the I/O CARD READY message appears. If communication is lost, an I/O NOT READY message appears f ollow ed by a tw o digit error code.
EN Reference Diagrams 7-79 Reference Dia g rams Locations of Components Figure 7-8 P a per P ath.
7-80 Troubleshooting EN Figure 7-9 250-sheet P aper Feeder.
EN Reference Diagrams 7-81 Figure 7-10 250-sheet P aper Feeder.
7-82 Troubleshooting EN Figure 7-11 T ra y 2 P aper P ath.
EN Reference Diagrams 7-83 Figure 7-12 500-sheet P aper Feeder.
7-84 Troubleshooting EN Figure 7-13 500-sheet P aper Feeder.
EN Reference Diagrams 7-85 Figure 7-14 Duple xing Unit.
7-86 Troubleshooting EN Figure 7-15 Duple xing Unit.
EN Reference Diagrams 7-87 Figure 7-16 Duple xing Unit.
7-88 Troubleshooting EN Sensors and Signals The dra wing below sho ws ke y components, sensors, and s witches that control the operation of the printer . The table on page 7-90 sho ws the name of each sensor , as well as the signal name and its destination or source.
EN Reference Diagrams 7-89 Figure 7-18 P aper Path (dashed lines represent duple xer path).
7-90 Troubleshooting EN T able 7-32. T able 1 Sensors and Signals Sensor Name CL405 Registration roller clutch CL406 Feed roller clutch PS301 T ray 2 paper sensor PS302 T ray 1 paper wi dth sensor PS3.
EN Reference Diagrams 7-91 SW401 T op co v er switch SW403 T ra y 2 paper size switch 1 SW404 T ra y 2 paper size switch 2 SW405 T ra y 2 paper size switch 3 SW1601 250-she et fe eder paper size senso.
7-92 Troubleshooting EN Figure 7-19 Location of Sensors and Switches.
EN Reference Diagrams 7-93 Figure 7-20 Duple x er Sensors and Switches Re v ersing unit paper sensor Deflector drive solenoid Ref eed paper sensor Side registration guide home position sensor.
7-94 Troubleshooting EN Figure 7-21 Motors.
EN Reference Diagrams 7-95 Figure 7-22 Motors (Duple xing unit).
7-96 Troubleshooting EN Figure 7-23 Connectors.
EN Reference Diagrams 7-97 Figure 7-24 Connectors (Duple xing Unit and 250-sheet P aper Feeder).
7-98 Troubleshooting EN Figure 7-25 PCA’ s.
EN Reference Diagrams 7-99 Figure 7-26 PCA (Duple xing Unit).
7-100 Troubleshooting EN Figure 7-27 Clutches and Solenoids.
EN Reference Diagrams 7-101 Figure 7-28 Clutches and Solenoids (Duple xing Unit).
7-102 Troubleshooting EN Figure 7-29 Switches.
EN Reference Diagrams 7-103 Figure 7-30 Switches (500-sheet P aper Feeder).
7-104 Troubleshooting EN Figure 7-31 DC Controller Board T est P oints and Switches.
EN Reference Diagrams 7-105 Figure 7-32 250-sheet P aper Feeder Sensors.
7-106 Troubleshooting EN.
EN Reference Diagrams 7-107 DC Contr oller PCA Inputs and Outputs Figure 7-33 DC Controller PCA I/O (1 of 4).
7-108 Troubleshooting EN Figure 7-34 DC Controller PCA I/O (2 of 4).
EN Reference Diagrams 7-109 Figure 7-35 DC Controller PCA I/O (3 of 4).
7-110 Troubleshooting EN Figure 7-36 DC Controller PCA I/O (4 of 4).
EN Overview 8-1 8 P ar ts and Diag r ams Overview The figures in this chapter identify and locate the printer’ s major subassemblies and replacement par ts.
8-2 Parts and Diagrams EN How T o Use the P ar ts Lists and Diagrams The figures in this chapter illustrate the major subassemb lies in the printer and their component par ts .
EN How To Use the Parts Lists and Diagrams 8-3 Contact your local HP P ar ts Coordinator for other local phone numbers . Note P ar ts that ha v e no item number or par t number listed are not field replacement par ts and cannot be ordered.
8-4 Parts and Diagrams EN Accessories and Supplies The f ollowing items are a vailable through y our local author ized HP dealer . T o find a dealer near y ou, call the HP Customer Inf ormation Center (800) 752-0900. Note See page 2-4 f or documentation product numbers .
EN Accessories and Supplies 8-5 Serial Cables 9-9 pin serial cable (male/f emale) 9-25 pin serial cable (male/f emale) C2932A C2933A Serial Adapter 25-9 pin adapter (male/f emale) C2809A Macintosh Com.
8-6 Parts and Diagrams EN Common Har dware and Replacement Cab les T able 8-2. Screws Used in the Printer Description P art No. Screw , M4x10 P an Head T apping XB4-7401-007CN Screw , M4x8 T r uss Hea.
EN Illustrations and Parts Lists 8-7 Illustrations and P ar ts Lists Upper Delivery Roller Assembly P aper F eed Belt Assembly P aper Feed Roller Assembly DC Controller Assembly Printer Drive Assembly.
8-8 Parts and Diagrams EN Figure 8-1 Assembly Location Diag ram Fuser Registration Roller Assemb ly P aper T ra y P a per Pickup Roller Assembly T oner Car tridge T able 8-4. Assemblies Listed Alphabetically and Their P ar t Numbers Description P art No.
EN Illustrations and Parts Lists 8-9 P aper F e ed Roller Assembly RG5-3522-000CN Figure 8-11 P aper F eed Belt RG5-3526-000CN Figure 8-10 Registration Roller Assembly RG5-3524-000CN Figure 8-12 T able 8-4. Assemblies Listed Alphabetically and Their P ar t Numbers (continued) Description P art No.
8-10 Parts and Diagrams EN Figure 8-2 Extern al Cov ers and Panels 4 1 2 5 3 7 6 A B C D F E G H I 8 A B C 6 9 10 T able 8-5. External Cover s and P anels Item No.
EN Illustrations and Parts Lists 8-11 1C RB2-1772-000CN 1 T r a y 1 Leaf Spring 2 RG5-3548-000CN 1 T ra y 1 Paper Guide 3 RG5-3549-000CN 1 F ront Co ver A ssembly 4 RG5-3550-000CN 1 Left Side Cov e r .
8-12 Parts and Diagrams EN Figure 8-3 Upper Cov er Assembly 3 1 2 4 5 T able 8-6. T op Cover Assembly Item No. Part No. Quantity Description 1 RG5-3604-000CN 1 Control P anel Assembly 2 C4110-40004 1 .
EN Illustrations and Parts Lists 8-13 3 RG5-3556-000CN 1 T oner Cartr idge Door Assembly 4 RB2-1759-000CN 1 Control P anel Leaf Spring 5 RB2-1906-000CN 1 Cleaning Brush T able 8-6.
8-14 Parts and Diagrams EN Figure 8-4 Internal Components (1 of 4) Cables are listed in T able 8-3 on page 8-6. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Screws: M4x10, T apping, Pan Head unless otherwise indicated 23 24 25 26 T able 8-7.
EN Illustrations and Parts Lists 8-15 2 RG5-3553-000CN 1 Rear Door Sensor Assembly 3 RG5-3585-000CN 1 T ra y 1 Separation Pad with Spring 4 RH7-5195-000CN 1 Paper Pic k Up Solenoid 5 WS6-5092-000CN 1 .
8-16 Parts and Diagrams EN Figure 8-5 Internal Components (2 of 4) 1 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Screws M4x10, T apping, P an Head unless otherwise noted 24 3 12 13 1.
EN Illustrations and Parts Lists 8-17 T able 8-8. Internal Components (2 of 4) Item No. Part No. Quantity Description 1 RS5-1392-000CN 2 T ra y 1 and 2 Pickup Shaft Left Bushing 2 RS5-0695-000CN 1 T r.
8-18 Parts and Diagrams EN Figure 8-6 Internal Components (3 of 4) 1 2 5 6 7 8 9 3 4 10.
EN Illustrations and Parts Lists 8-19 T able 8-9. Internal Components (3 of 4) Item No. Part No. Quantity Description 1 RG5-3525-000CN 1 T ransf er Guide Assembly 2 RB2-1996-000CN 4 F ace Down Guide R.
8-20 Parts and Diagrams EN Figure 8-7 Internal Components (4 of 4) 1 2 3 4 5.
EN Illustrations and Parts Lists 8-21 T able 8-10. Internal Components (4 of 4) Item No. Part No. Quantity Description 1 RG5-3579-000CN 1 T ransf er Roller Assembly 2 RG5-3603-000CN 1 Laser Scanner As.
8-22 Parts and Diagrams EN Figure 8-8 Upper Deliv er y Assembly T able 8-11. Upper Delivery Assembly Item No. Part No. Quantity Description 1 RG5-3542-000CN 1 Upper Delivery Assembly 2 RB2-1980-000CN .
EN Illustrations and Parts Lists 8-23 Figure 8-9 T ra y 2 P aper Pic kup Roller Assemb ly 1 2 3 4 5 6 7 8 9 T able 8-12. T ray 2 P aper Pickup Roller Assemb ly Item No.
8-24 Parts and Diagrams EN Figure 8-10 P a per F eed Belt Assembly 1 2 3 4 5 6 7 8 9 10 11 12.
EN Illustrations and Parts Lists 8-25 T able 8-13. Paper Feed Belt Assemb ly Item No. Part No. Quantity Description 1 RG5-3526-000CN 1 P aper F eed Belt Assembly 2 RB2-1888-000CN 2 Small P aper F e ed.
8-26 Parts and Diagrams EN Figure 8-11 P aper Feed Assembly 1 2 3 4 5.
EN Illustrations and Parts Lists 8-27 T able 8-14. Paper Feed Assemb ly Item No. Part No. Quantity Description 1 RG5-3522-000CN 1 P aper F eed Roller Assembly 2 RB2-1807-000CN 1 Sensor Flag Le v er 3 .
8-28 Parts and Diagrams EN Figure 8-12 Registration Roller Assemb ly 1.
EN Illustrations and Parts Lists 8-29 T able 8-15. Registration Roller Assembly Item No. Part No. Quantity Description 1 RG5-3524-000CN 1 Registration Roller Assemb ly.
8-30 Parts and Diagrams EN Figure 8-13 250-sheet T ray 1 2 3 5 4.
EN Illustrations and Parts Lists 8-31 T able 8-16. 250-sheet T ray Item No. Part No. Quantity Description 1 C4116A 1 250-sheet Universal P aper T ra y 2 RB2-2037-000CN 1 T ra y Cover 3 RB2-2020-000CN .
8-32 Parts and Diagrams EN Figure 8-14 Main Drive Assemb ly 1 2 3 4.
EN Illustrations and Parts Lists 8-33 T able 8-17. Main Drive Assembly Item No. Part No. Quantity Description 1 RG5-3543-000CN 1 Main Gear Assembly 2 RB2-1856-000CN 1 T oner Cartr idge Engagement Arm .
8-34 Parts and Diagrams EN Figure 8-15 Pick up Drive Assemb ly 1 2 3 T able 8-18. Pickup Drive Assemb ly Item No. Part No. Quantity Description 1 RG5-3544-000CN 1 Pick up Gear Assembly 2 RH7-5193-000C.
EN Illustrations and Parts Lists 8-35 Figure 8-16 PCA Assembly Locations 1 2 3 T able 8-19. PCA Assembly Locations Item No. Part No. Quantity Description 1 RG5-3560-000CN 1 P aper Handling PCA 2 RG5-3.
8-36 Parts and Diagrams EN Figure 8-17 Printer Controller Assembly 1 2 3 T able 8-20. Printer Controller Assembl y Item No. Part No. Quantity Description 1 RH2-5337-000CN 1 Flat Cable 2 RB2-1790-000CN.
EN Illustrations and Parts Lists 8-37 Figure 8-18 Fuser 1 T able 8-21. Fuser Item No. Part No. Quantity Description 1 RG5-3528-000CN 1 Fuser (100 - 120 V) 1 RG5-3529-000CN 1 Fuser (220 - 240 V).
8-38 Parts and Diagrams EN Figure 8-19 500-sheet F eeder 10 8 11 7 6 5 1 2 3 13 9 4 11 12 12.
EN Illustrations and Parts Lists 8-39 T able 8-22. 500-sheet Feeder Item No. Part No. Quantity Description 1 RB2-3211-000CN 1 Right Mount 2 RB2-3235-000CN 1 F ront Cov er 3 RB2-3236-000CN 1 Right Auxi.
8-40 Parts and Diagrams EN Figure 8-20 500-sheet F eeder 9 5 8 2 1 3 7 4 6.
EN Illustrations and Parts Lists 8-41 T able 8-23. 500-sheet Feeder Item No. Part No. Quantity Description 1 RG5-4213-000CN 1 Upper Contact Cable 2 RG5-4211-000CN 1 F eeder Controller PCA Assembly 3 X.
8-42 Parts and Diagrams EN Alphabetical P ar ts List Description P art Number T able Number and Pa ge 250-sheet Univ ersal P aper T ray C4116A T able 8-16 on page 8-31 Cable (Fuser A C) RG5-3561-000CN.
EN Illustrations and Parts Lists 8-43 F eeder Controller PCA Assembly , 500-sheet F eeder RG5-4211-000CN T able 8-23 on page 8-41 Flat Cable RH2-5337-000CN T ab le 8-20 on page 8-36 F ormatter Assembl.
8-44 Parts and Diagrams EN Lower Deliv er y Roller Spr ing RB1-6252-000CN T ab le 8-9 on page 8-19 Lower Deliv er y Shaft Gear RS6-0357-000CN T able 8-7 on page 8-14 M3x6 Screw , Mach.
EN Illustrations and Parts Lists 8-45 Rear Door Sensor Assembly RG5-3553-000CN T ab le 8-7 on page 8-14 Registration Roller Assembly RG5-3524-000CN T able 8-15 on page 8-29 Return Cover , 500-sheet F .
8-46 Parts and Diagrams EN Static Charge Eliminator RB2-1981-000CN T able 8-11 on page 8-22 Switch Rod RB2-1731-000CN T able 8-8 on page 8-17 T ension Spring, 500-sheet F eeder RF5-2632-000CN T able 8.
EN Illustrations and Parts Lists 8-47 Numerical P ar ts List P art Number Description T able Number and P age C3974-69001 Formatter Assembly C4116A 250-sheet Universal P aper T ra y T able 8-16 on pag.
8-48 Parts and Diagrams EN RB2-1781-000CN P aper Sensor Le v er T ab le 8-7 on page 8-14 RB2-1782-000CN P aper Sensor Le v er T ab le 8-7 on page 8-14 RB2-1783-000CN P aper Sensor Le v er Spring T abl.
EN Illustrations and Parts Lists 8-49 RB2-1989-000CN Left Bushing Lower Deliv er y Roller T ab le 8-7 on page 8-14 RB2-1990-000CN Grounding Plate T able 8-7 on page 8-14 RB2-1991-000CN Right Latch Blo.
8-50 Parts and Diagrams EN RG5-3519-000CN T ra y 1 Pickup Roller Assemb ly T ab le 8-8 on page 8-17 RG5-3520-000CN T ra y 1 Paper Guide Plate Assemb ly T able 8-7 on page 8-14 RG5-3521-000CN P aper Pi.
EN Illustrations and Parts Lists 8-51 RH2-5338-000CN Cable , Ribbon, from P aper PCA to Controller Figure 8-4 on page 8-14 RH3-2195-000CN P ower Supply (100 - 120 V) T ab le 8-19 on page 8-35 RH3-2196.
8-52 Parts and Diagrams EN.
EN Index 1 Inde x Numerics 500-sheet Feeder PCA, r emoving and replacing 6- 81 500-sheet Tray, disassembly 6-74 A AC/DC power distribution 5-3 accessories 8-4 assemblies, removing and re placin g 6-27.
Index 2 EN H heavy paper 1-20 I I/O menu 3-24 image developing 5 -25 transferring 5-26 writing 5-24 Image Formation System 5-18 photosensitiv e drum 5-21 image quality 7-49 Information menu 3-6 input/.
EN Index 3 Print Quality menu 3-10 printer features 1-2 messages 7-16 model numbers 1-5 serial numbers 1-5 subsystems 5-2 testing 3-35 weight 1-9 printing engine test 3-35 interface 7-77 operating che.
Index 4 EN Tray Indicator Assemb ly, re moving an d r eplacin g 6- 76 troubleshooting 7-1 configuration page 7-46 display 7-11 engine test 7-9 Event Log 7-12 flowchart 7-4 general paper pa th 7-41 ima.
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