Gebruiksaanwijzing /service van het product 8760W van de fabrikant HP (Hewlett-Packard)
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HP EliteBook 8760w Mobile Workstation Maintenance and Service Guide.
© Copyright 2011 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, and Core are trademarks or reg istered trademarks of Intel Corporation in the United States and other countries.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ...
Equipmen t guidelines .................... ............................. ...................... 42 Component replac ement procedur es .. .......... ........... ........ ........... ......... ............ ......... ........... ........ ... ... 43 Service tag .
Secur ity lo ck ........... ............. .............. ............. ............ ................ ........... ................ ....... ... 110 5 Computer Setup ............. ............ ......... ........ ............ ......... ........... .......
9 Recycling ....... ......... ............ ........ ............ ......... .......... ........... .......... ........... ......... ...... ............... ......... ........... 137 Battery ......... ......... ......... ......... .......... ......... ..
1 Product description Category Description Product Name HP EliteBook 8740w Mobile Workstation Processors 2nd Generation Intel® Core™ i7 processors , (support Intel Turbo Boost Technology): ● i7-2620M, 2.7 GHz (turbo up to 3.4 GHz) dual-core processor, 4 MB L3 cache, 4 threads, 35W ● i7-2630QM 2.
Category Description Supports the following configurations: ● 2048 MB total system memory (2048 × 1) ● 4096 MB total system memory (4096 × 1) ● 4096 MB total system memory (2048 × 2) ● 8192.
Category Description Supports “no modem” option Modem cable not included Ethernet Intel® 82579LM Gigabit Network C onnection S3/S4/S5 wake on LAN NIC power-down technology Ethernet cable not incl.
Category Description Ports ● 1394a (1) ● Multi-pi n AC port ● Audio in (mono microphone) ● Microphone input (stereo) ● Audio-out (stereo headphone) ● Display port (1.1a for NVIDIA, 1.2 for AMD) ● Docking connector ● eSATA/USB 2.0 combo ● RJ-11 (modem) ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.
Category Description Support for the following batteries: ● 8-cell, 2.8 Ah (83 WHr) Li-ion battery ● 8-cell, 2.8 Ah (75 WHr) Li-io n battery (available with 3 year w arranty only) ● Supports 9-cell (73 WHr) polymer, HP ST09 Extended Life Batter y (does not support HP Fast Charge) ● Supports 9-cell 3.
Category Description Web-only support : ● Windows Vista Business 64 (select models only) ● Windows Vista Business 32 (select models only) ● Windows Vista Enterprise 64 (select models only) ● W.
2 External component identification Top TouchPad Component Description (1) Left pointing stick button Can be used with the pointing stick and functio ns like the left button on an external mouse. (2) Center pointing stick button Can be used with the pointing stick and functio ns like the center button on an external mouse.
Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation.
Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is on, press the bu tton briefly to initiate Sleep.
Component Description (5) QuickWeb button ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser . ● When the computer is in HP QuickWeb, press the button to open the default Web browser .
Keys Component Description (1) esc key Displays system information when pressed in coMBination with the fn key. (2) Function keys Execute frequently us ed system functions when pressed in coMBination with the fn key. (3) fn key Executes frequently used system functions when pressed in coMBination with a function key or the esc key.
Front Component Description (1) Media Card reader Supports the following digital card formats: ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) C ard ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+) (2) Display release latch Opens the computer.
Right Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNIN G! To reduce the risk of personal injury, adjust the volume before putting on hea dphones, earbuds, o r a headset.
Left Component Description (1) Security cable slot Attaches an option al secur ity cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) USB 3.0 ports (2) Connects optional USB devices.
Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signals to communica te with wireless local area networks ( WLAN).
Rear Component Description (1) RJ-11 (modem) jack (select m odels only) Connects a modem cable. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Bottom Component Description (1) Battery bay Holds the battery. (2) SIM slot Supports a wireless subscrib er iden tity module (SIM). The SIM slot is located inside the battery bay. (3) Battery release latch Releases the battery from the battery bay. (4) Accessory battery connector Connec ts an optional accessor y battery.
Component Description (9) Speakers (2) Produce sound. NOTE: To use the SRS Premium Sound software, select Start > All Programs > S RS Premium Sound . (10) Wireless and memory module compartments and hard drive bay Holds an HP Mobile Broadband Module, HP WLAN Module, the memory modules, and the hard dr ive.
3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model number provided on the service tag . Item Component Description (1) Product name This is the product name affixed to the front of the computer.
Computer major components 20 Chapter 3 Illustrated parts catalo g.
Item Description Spare part number (1) Display Display panel, 43.9 cm (17.3 in), High Definition Plus (H D+) Anti-Glare (AG) WVA 652520-001 Display panel, 43.
Item Description Spare part number Without backlight, for use in Italy 652553-061 With backlight, for use in Italy 652554-061 Without backlight, for use in Japan 652553-291 Without backlight, for use .
Item Description Spare part number With backlight, for use in the United States 652554-001 (3) Top cover (includes TouchPad) 652536-001 (4) Application but ton board 652516-001 (5) TouchPa d (included.
Item Description Spare part number For use in all countries and regions except the People's Republic of China and Russia: ● For use with computer models equipped with Intel quad-core pr ocessor.
Item Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WL AN module 5725 11-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter 6304 35-001 (28) Mass storage device Supports 7.
Cable Kit Item Description Spare part number Cable Kit 652545-001 (1) Power connector cable (2) Network cable (includes RJ-45 jack) (3) Modem module cable (includes R J-11 jack) (4) Bluetooth module c.
Display components Item Description Spare part number (1) D isplay be zel For use only with computer models with a webcam 652522-001 For use only with computer models witho ut a webcam 652523-001 (2) Display Display panel, 43.9 cm (17.3 in), FHD AG WVA 652521-001 Display panel, 43.
Item Description Spare part number (4) Display hinge covers 652529-001 (5) Cable routing tray (6) W WAN ant enna an d cabl es (included in the Antenna Kit, spare part number 652530-001) (7) Webcam mod.
Mass storage devices Item Description Spare part number (1) 7 .0 mm (0.28 in), 9.5 mm (0.37 in), or 12 .7 mm (0.5 in) hard drive : NOTE: The hard drive bracket is included in the Hard Drive Hardw are Kit, spare part number 642774-001.
Plastics Kit Item Description Spare part number Plastics Kit : 655546-001 (1) Optical drive compartment cover (2) RJ-11 (modem) jack cover (3) SD Card cover (4) ExpressCard slot cover 30 Chapter 3 Ill.
Miscellaneous parts Description Spare part number AC Adap ter 230W RC/V Slim AC Smart Adapter 611533-001 200W RC/V Slim AC Smart Adapter 645154-001 Power cord (3 conductor, black, 1.
Sequential part number listing Spare part number Description 491683-001 Power cord for use in North America (3 conductor, black, 1.83 m ) 491683-011 Power cord for use in Australia (3 conductor, black, 1.83 m ) 491683-021 Power cord for use in Europe, the Mi ddle East, and Africa (3 conductor, black, 1.
Spare part number Description 634400-001 WWAN, HP un2430 EV-DO/HSPA Mobile Broadband M odule 634925-001 Hard drive, 500 GB, 7200-rpm SATA 641672-001 Hard drive, 320 GB, 7200-rpm SATA 642774-001 Hard D.
Spare part number Description 652532-001 Display Rubber Kit (inc ludes 2 bezel rubber bumpers and 8 rubber scr ew covers) 652533-001 Display Mi scellaneou s Kit 652535-001 Base enclosure ( includes co.
Spare part number Description 652553-131 Keyboard without backlight for use in Portugal (inc ludes keyboard cable, point ing stick and pointing stick cable) 652553-141 Keyboard without backlight for u.
Spare part number Description 652554-001 Keyboard with backlight for use in the United Stat es (includes keyboard cable, pointing stick and pointing stick cable) 652554-031 Keyboard with backlight for.
Spare part number Description 652554-DD1 Keyboard with backlight for use in Iceland (includes keyboa rd cable, pointing stick and pointing stick cable) 652554-DJ1 Keyboard with backlight for us e in G.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdr iver ● 5.
Cables and and pointing stick con nectors CAUTION: When servicing the computer, be sure that c ables are placed in their prop er locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avo id damage.
Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the degre e of sensitivit y.
Packaging and transporting guidelines Follow these groun ding guidelines whe n packaging and transp orting equipment: ● To avoid hand an d pointing stick con tact, transpor t products in static-saf e tubes, bags, or boxes. ● Protect ESD-sen sitive parts and assemblie s with conductive o r approved and p ointing stick containers or packagin g.
Equipment guidelines Grounding equi pment must include eith er a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resistance in the g round and pointing stick cords.
Component replacement procedures This chapter provides removal an d replacement proced ures. There are as many as 98 screws and screw locks that must be remo ved, replaced, or loosened when servicing the computer. Make special n ote of each screw and screw lock size and location during removal and replacement.
Computer feet The computer feet a re adhesive -backed rubber pa ds. The feet ar e included in the base enclo sure spare part kit, spare p art number 652535-001 . Th er e are 7 rubb er feet that attach to the base enclosure in the loca tions illustrated below.
Battery Description Spare part number 8-cell, Li-ion 2.8 Ah (75 WH r) 632425-001 8-cell, Li-ion 2.8 Ah (83 WH r) 632427-001 Before disa ssembling the co mputer, follow these steps: 1.
3. Disconnect th e power from the c omputer by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 45 ). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot.
3. Slide the service acce ss cover toward the front of the com puter (2) and then remo ve the cover (3) . Bluetooth module NOTE: The Bluetooth modu le spare part kit does not include a Bluetooth module ca ble. The Bluetooth modul e cable is included in the Ca ble Kit, spare part number 65254 5-001.
3. Remove the Bluetoot h module (3) . Reverse this procedure to insta ll the Bluetooth module . WLAN module Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 572511-001 Atheros HB112AGN 802.
Remove the WLAN mo dule: 1. Position the compu ter with th e front toward you. 2. Disconnect th e WLAN antenna ca bles (1) from the terminals on the WLAN module. NOTE: The WLAN anten na cables are numbered and connect from left to rig ht on the WLAN module.
Before removing the WWAN module, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
Before r emoving th e RTC bat tery, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
3. Disconnect th e power from the c omputer by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 45 ). 5. Remove the service access cover (see Service access cover on page 46 ).
9. Lift the rear ed ge (1) of the Smart Card reader cover and remo ve the cover (2) . 10. Remove the Phillips M3.0x2.5 screw (1) that secures the Smart Card reader to the Smart Card reader cover. 11. Slide the Smart Card reader (2) back towa rd the hinges on the Smart Card reader cover.
Primary hard drive NOTE: The hard drive bracket is included in the Ha rd Drive Hardware Kit, spare part number 642774-001. Description Spare part number 750 GB, 7200-rpm SATA hard drive 633252-001 500.
9. Lift the Smart Card reader access cover to the upright position (3) . 10. Loosen the Phillips M2.5 x10.5 captive screw (1) that secures the h ard drive to the compu ter. 11. Grasp the tab on the h ard dr ive and slide the hard drive (2) to the right.
b. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to rea sse mble and install the h ard drive. Secondary hard drive NOTE: The hard drive bracket is included in the Ha rd Drive Hardware Kit, spare part number 642774-001.
Remove the second ary hard drive: 1. Position the compu ter with th e front toward you. 2. Loosen the two Ph illips M2.5x10.5 captive screws (1) tha t secure the hard dr ive to the computer. 3. Loosen the Phillips M2.5 x10.5 captive screw (2) that secures the hard dr ive to the compute r.
b. Lift the bracket (2) straight up to remove it. Reverse this procedure to rea ssemble an d install the pri mary hard drive. Optical drive Description Spare part number Blu-ray R/RE DVD±RW SuperMul .
3. Insert a flat-bladed screwdriver or simila r tool into the optical drive tab a ccess (2) and press the tab to the left to rel ease the opt ical drive from th e computer. 4. Remove the optical drive (3) . 5. If it is necessary to replace the optical drive bracket: a.
b. Firmly pull ou tward on the open tray (2) until the optical drive slide s out. c. Firmly pull ou tward on the bezel to remove the be zel from the optical drive tray.
Before removing the upgrade b ay hard drive, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
5. Remove the upgrade bay hard drive (3) . Reverse this procedure to rea ssemble and insta ll th e upgrade bay hard drive a nd upgrade bay hard drive carrier.
4. Remove the batt ery (see Battery on page 45 ). 5. Remove the service access cover (see Service access cover on page 46 ) 6. Remove the ha rd drive (see Primary hard drive on page 54 ). 7. Remove the keyboard (see Keyboard on page 65 ). Remove the primary memory module: 1.
NOTE: A memory module must be installe d in the right expansion memory module slot b efore a memory module is insta lled in the left expansio n memory module slot. Before removing an expansion memory mod ule, follow thes e steps: 1. Shut down the co mputer.
Keyboard For use in: Spare part number For use in: Spare part number Keyboard with backlight (includes keyboard cable, pointing st ick and pointing stick cable): Belgium 652554-A41 Northwest Africa 65.
Before removing the keyboard, fo llow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
4. Insert a small tool at an an gle through the ho le in the optical dr ive bay at an angle to push out the top edge of the keyboard. 5. Turn the computer right-side up, with the front toward you. 6. Open the displa y as far as it wil l open. 7. Lift the rear ed ge (1) of the keyboard un til it rests at an angle.
9. Turn the keyboard o ver to rest on the pa lm rest. 10. Release th e keyboard ZI F connecto r (1) and lift the keyboard ca ble (2) to release it. 11. Release the pointing sti ck ZIF connector (3) an d lift the cable (4) to release it. Reverse this procedure to insta ll the keyboard.
NOTE: To proper ly ventilate the comput er, allow at least a 7.6-cm (3-inch) cle arance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is contro lled by a temperature sensor an d is designed to turn on au tomaticall y when high temp erature conditions exist.
3. Lift the heat sink/fan assembly (3) straight up to remove it. NOTE: Due to the adhe sive quality of the therma l materia l located between the fan/graphics board heat sink assembly an d graphics board compo nents, it may be necessary to mo ve the graphics board heat sink from side to si de to detach it from the system board.
Fan Description Spare part number Fan 652541-001 Before removing the fan, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
Reverse this procedure to insta ll the fan into the fan/graphics bo ard heat sink assembly. Graphics board NOTE: The graphics board spare part kit incl udes replaceme nt thermal material. Description Spare part number AMD FirePro M5950 XT-GL 1GB GDDR5 (DP 1.
3. Remove the grap hics board (3) out to the right. Reverse this procedure to insta ll the graphics board. Processor heat sink Description Spare part number For use only with computer models equipped .
Remove the processor heat sink: 1. Following the sequence stamped in to the processor heat sink, lo osen the four Phillips captive screws (1) that secure the p rocessor heat sink to the system board.
2. Lift the proce ssor heat sink (2) up and to the right at an angle and remove it from the base enclosure (3) . NOTE: Thermal paste located on the surfaces of the processor (1) and the processor heat sink (2) must be thoroughly removed and re placed each time the processor heat sink i s removed.
Description Spare part number 2nd Generation Intel® Core™ processors , (support Intel Turbo Boost Tech nology) (includes replacement thermal material): i7-2620M, 2.7 GHz (turbo up to 3.4 GHz) dual-core processo r, 4 MB L3 cache, 4 threads, 35W 657844-001 i7-2630QM 2.
2. Lift the processor (2) straight up and remove it. NOTE: When you install the pro cessor, the gold triangle (3) on the processor must be aligned with the triangle (4 ) embossed on the processor socket. Reverse this procedure to insta ll the processor.
Remove the display bezel: 1. Remove the screw covers (1) and the two Torx M2.5x8.0 screws (2) that secure the display bezel to the display e nclosure. 2. Flex the inside ed ges of the top edg e (1) , the left and right side s (2) , and the bottom edge (3) of the display beze l until the bezel disengag es from the display enclo sure.
Display panel Description Spare part number 43.9 cm (17.3 in), HD+ AG LED WVA 652520-001 43.9 cm (17.3 in), FHD AG WVA 652521-001 Before removing the display panel , follow these steps: 1.
7. Disconnect th e display cable (6) from the display panel 8. Remove the eight Ph illips M2.0x3.0 screws (1) that secure the display panel bra ckets to the display panel. 9. Remove the display panel (2) . Reverse this procedure to rea ssemble an d to install the displ ay panel.
Before removing the webcam modu le, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
6. Remove the optical drive (see Optical driv e on page 58 ) or upgrade bay hard drive (see Upgrade bay hard drive on page 60 ). 7. Remove the keyboard (see Keyboard on page 65 ). Remove th e top cov er: 1. Position the compute r right-side up, with the front to ward you.
6. Remove the power button board cable (5) . 7. Position the computer upside down, with the fro nt toward you. 8. Remove the four Phillips M2.5x4 .0 screws inside the battery bay and the two Phillips M2.5x4.0 screws in the optical drive/upgrade dri ve bay (1) .
12. Remove the top cover fr om the base enclosure (2) . 13. If it is necessary to replace the To uchPad: a. Remove the three screws (1) securing the TouchPad to the top cover. b. Release the TouchPad from the clips (2) securing the TouchPad to the top co ver.
Display assembly NOTE: The display assembly spare part kit includes the displa y panel ca ble, 3 WLAN antenna and cables, and 2 WWAN antenna and cables. Description Spare part number 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Co lor with webcam (not available with HP Mobile Broadband) 652519-001 43.
2. Remove the tape (1) that secures the display cable to the system board. Remove the display cable (2) from th e system board. Remove the webcam module (3) from the system board. 3. Remove the Phillips screw (1) that secures the VGA po rt to the base enclosure.
4. Position the compute r upside down. Remo ve the tape (1) that secures the WLAN and WWAN cables to the system board. Fe ed the WLAN and WWAN cables through the hole next to the keyboard screw (2) . 5. Position the compute r right-side up. Remove the WLAN and WWAN cables (1) from the routing clips (2) in the base enclosure and the system board.
7. Position the computer with the rear toward you. CAUTION: Su pport the d isplay assembly when removing th e display scre ws in the following steps. Failure to support the di splay assembly can result in damage to the assembly and other components. a.
b. Remove the display hinge cover (2) . 10. If it is necessary to replace the di splay cable: a. Remove the display cable from the left corner (1) of the display ca ble channel. b. Disconnect the display cable (2) from the light sensor in th e webcam, and then remove the display cable.
11. If it is necess ary to replace the webcam cable: a. Remove the Phillips screw (1) fro m the routing channe l. Slide the routing ch annel to the right and lift up. Remove the webcam cable from the channel (2) . b. Disconnect the web cam from the conne ctor (1) .
12. If it is necess ary to r epl ace the WLAN an tennas and: a. Remove the WLAN antenn as (1) from the displ ay enclosure. The antenn as are attached to the display enclosur e with tape. b. Remove the WLAN (2) from the display enclos ure. The are a ttached to the disp lay enclosure with tape.
c. Remove the WWAN antenna s assembly (3) from the display enclosure. 14. If it is necessary to replace the di splay latch hooks: a. Remove the two Phillip s M2.0x3.0 screws (1) that secure the display latch hooks to the display enclosure. b. Remove the display latch hooks (2) .
Power button board Description Spare part number Power button board 652515-001 Before removing the power button board, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
5. Lift the power button board (4) to r emove it. Reverse this procedure to in stall the power button board. Application button board Description Spare part number Application button board 652516-001 Before removing the application butto n board, follow the se steps: 1.
Remove the applica tion button board: 1. Position the top cove r upside down with the front toward you. 2. Remove the two Phillip s M2.5x3.0 screws (1) that secure the applica tion button board to th e top cover. 3. Slide the application bu tton board ca ble (2) out from the clip in the top cover.
7. Remove the keyboard (see Keyboard on page 65 ). 8. Remove the top cover (see Top cover on page 81 ). Remove the fingerp rint reader: 1. Position the top cove r upside down with the front toward you. 2. Peel off the ta pe (1) that secures the fingerpr int re ader to th e top co ver.
7. Remove the keyboard (see Keyboard on page 65 ). 8. Remove the top cover (see Top cover on page 81 ). Remove the audio /USB 2.0 board: 1. Position the computer right-side up with the front toward you. 2. Disconnec t the speaker cabl e (1) from the audio/USB 2.
Speaker assembly Description Spare part number Speaker assembly 652540-001 Before removing the speaker assembly, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
3. Remove the speaker assembly (3) . Reverse this procedu re to install the speake r assembly. Modem module NOTE: The modem module spare part kit does not includ e a modem module cable. The mo dem module cable is in cluded in the Cable Kit, spare pa rt number 65254 5-001.
9. Remove the Smart Card read er (see Smart Card reader on page 51 ). 10. Remove the Audio/USB 2.0 board (see Audio/USB 2.0 board on page 96 ). Remove the mo dem module: 1. Position the computer right-side up with the front toward you. 2. Remove the two Phillip s M2.
Modem module cable NOTE: The modem module ca ble is included i n th e Cable Kit, spare part number 65 2545-001. Before removing the modem module cable, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
4. Gently pry the modem jack (3) out from the ba se enclosure . Reverse this procedure to in stall the modem module cable. 102 Chapter 4 Remova l and replacement procedures.
Card reader/USB 3.0 board Description Spare part number Card reader/USB 3.0 board 65251 4-001 Before removing the card reader/USB 3. 0 board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
5. Remove the card reader/USB 3.0 board (3) to the right away fr om the base enclosure. Reverse this procedure to insta ll the card reader/USB 3.0 board. Bluetooth module cable NOTE: The Bluetooth modu le cable is included in the Cable Kit, spa re part number 6525 45-001.
3. Remove the Bluetoot h cable (2) . Reverse this procedure to inst all the Bluetooth mod ule cable. Component replacemen t procedures 105.
Network cable and jack NOTE: The network cable is included in the Ca ble Kit, spare part number 652545-0 01. Before removing the networ k cable, fo llow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
4. Remove the network cable (4) from the base enclosure. Reverse this procedure to insta ll the network cable. Power connector cable The power connecto r cable is included in th e Cable Kit, spare part number 652545-001. Before removing the power connecto r cable, follow th ese steps: 1.
2. Remove the power connector cable jack (2) from the base enclo sure. Reverse this proced ure to install the Powe r connector cab le. System board NOTE: All system board spare part kits include replacement thermal material. NOTE: Models that supp ort quad-core processors have fo ur memory slots.
5. Remove the service access cover (see Service access cover on page 46 ). 6. Remove the optical drive (see Optical driv e on page 58 ) or upgrade bay hard drive (see Upgrade bay hard drive on page 60 ). 7. Remove the keyboard (see Keyboard on page 65 ).
7. Remove the system board (7) by lifting it straight up. Reverse this procedure to insta ll the system board. Security lock The security lock is included with the base en closure assembly, sp are part number 65 2535-001. Before removing the security lock, follow these steps: 1.
14. Remove the Card reader/USB 3.0 board (see Card reader/USB 3.0 board on page 10 3 ). 15. Remove the system board (see System board on page 108 ). Remove the security lock: 1. Position the computer right-side up with the front toward you. 2. Remove the Torx T9M2.
5 Computer Setup Windows Vista and Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setu p menu items listed in this guide ma y not be supp orted by your computer.
To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup me nus withou t saving your changes, click the Exit icon in the lower-left corner of the screen, an d then follow the on-screen in structions.
Computer Setup menus The menu tables in this sect ion provide an over view of Comput er Setup options. NOTE: Some of the Computer Se tup menu items list ed in this chapter may no t be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system.
Security menu NOTE: Some of the menu it ems listed in this section may not b e supported by you r computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management ( requires a BIOS administrat or password) Create New BIOS User Account ● Select from a list of BIOS user s.
System Configuration menu NOTE: Some of the menu it ems listed in this section may not b e supported by you r computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay in seconds.
Select To do this Device Configurations (continued) ● Enable/disable secondary ba ttery fast charge ( enabled by default). ● Enable/disable HP Quick Look (select models only) (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default).
Select To do this Built in Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable eMBedded WL AN device radio (se lect models only; enabled by default). ● Enable/disable the eMBedde d Bluetooth device radio (enabled by default).
Select To do this AMT Options ● Enable/disable Firmware Verbosity. ● Enable/disable AMT Setup Prompt (Ctrl-P). ● Enable/disable USB Ke y Provisioning Support. ● Enable/disable Unconfi gure AMT on next boot. ● Select Terminal Emulation Mode. ◦ ANSI ◦ VT100 ● Enable/disable Firmware Progress Event Support.
6 Specifications Computer specifications Metric U.S. Dimensions Width 41.70 cm 16.40 in Depth 27.20 cm 10.70 in Height (front to back) 3.70 cm to 4.30 cm 1.47 in to 1.68 in Weight 3.60 kg 7.96 lbs Input power Operating voltage 19.5 V dc @ 4.74 A – 120 W Operating current 4.
43.9 cm (17.3 in) WVA display specifications Metric U.S . Dimensions Width 24.4 cm 9.65 in Depth 38.1 cm 15.0 in Diagonal 43.9 cm 17.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Backlight LED Character display 80 × 25 Total power consumpt ion 6.
Blu-ray R/RE DVD±RW SuperM ulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R- DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD +RW, DVD- R, DVD-R-DL, DVD-RW, DVD- RAM (Ver.
Applicable disc Read: Write: 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.
Applicable disc Read: Write: 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD- TEXT, CD-ROM, CD-ROM XA, MI.
7 Backup and recovery Windows 7 To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (sel ect models only), create system repair discs (select models only), or create system restore points.
Backing up your information Recovery after a system failure is as complete as your most current ba ckup. You should create system repair discs (select models only) and your initial backup immediately after softwar e setup.
Performing a recovery In case of system failure or inst ability, the computer provides the following tools to recover your files: ● Windows recovery to ols: You can use Wi ndows Backup and Re store to reco ver information you have previously backed up .
Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files you have created and an y software installed on the computer are permanen tly removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Using a Windows 7 operating syst em DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously c reated (sele ct models on ly), you mu st purchase a Windows 7 operating syste m DVD to reboot the computer and repair the operating system .
Windows Vista To protect your information, use the Backup an d Restore Center to ba ck up indivi dual files and folders, back up your entire hard drive (selec t models only), or cr eate system restore points. In case of system failure, you can use the backup file s to restore the contents of yo ur computer.
3. Open a word-processing document, and th en select Edit > Paste . The screen image is added to the docume nt. 4. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL , or DVD±RW.
Using the Windows recovery tools To recover information you previously ba cked up, follow th ese steps: 1. Select Start > All Programs > Maintenance > Backu p and Restore Center . 2. Follow the on-screen instruction s to recover your entire computer (select models only) or your files.
Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files you have created and an y software installed on the computer are permanen tly removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Using a Windows Vista operating system DVD (pu rchased separately) If you are unable to boot (start up) your comput er, you must purchase a Win dows Vista operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an extern al drive) is easily accessible.
8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3 conducto r power cord set incl uded with the computer me ets the requirements fo r use in the country or region where the e quipment is purchased .
Requirements for specific countries and regions Country/region Accredited agency A pplicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 Fr.
9 Recycling Battery When a battery has reached the end of its use ful life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws a nd regulati ons in your area for computer b attery disposal. Display WARNING! The backlight contains mercury.
Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b ottom inside edge s (2) of the display beze l until the bezel disengag es from the display assemb ly.
4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the in verter 2. 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure.
10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14.
16. Turn the display pane l upside down. 17. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caution when removing and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercu ry.
22. Release the tape (4) that secures th e LCD panel to the display rea r panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 142 Chapter 9 Recycling.
Index Symbols/Numerics 1394 port, identifying 14 A AC adapter, spare part numbers 31, 32, 33 accessory battery connector identifying 17 ambient light se nsor identifying 15 ambient light sensor boa rd.
display release latch 12 Display Rubber Kit spare part number 34 Display Rubber Kit, spare part number 28 Display Screw Kit spare part number 28, 33 display specifi cations 121 DisplayPort, identifyin.
removal 62, 6 3 spare part numbers 24, 32, 62, 63 memory module compartment identifying 18 microphone product description 2 spare part number 28, 37 miscellaneous parts spare part numbers 31 Mobile Br.
service access cover remov al 46 spare part number 25, 34, 46 service considerat ions 38 service tag 19, 43 serviceability, product description 6 SIM slot identifying 17 SIM, removal 45 slots ExpressC.
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