Gebruiksaanwijzing /service van het product BP20 van de fabrikant HP (Hewlett-Packard)
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BP20N/BP20 Read this manual carefull y before you use this machi ne and keep it hand y for f uture reference. For safe and correct use, please be sure to read the Safety Information in this manual before using the machine.
i Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indire ct, incidental or conseq uential damage s as a result of hand ling or oper ating the machine. Copyright © 2005. • PCL and PC L 6 are tradem arks of Hew lett-Packard company .
ii C ONTENTS Chapter 1: I NTRODUCTION Special Features ............. ......... .............. .......... .... 1.2 Printer Components ............ .......... .............. ......... 1.4 Front View ...... .............. ............... ......... ......
iii Using the Set IP (BP20N only) ........ ......... ............. 2.31 Installing Set IP .................. .............. .......... ... 2.31 Reinstalling Set IP ..... .............. ......... ............. 2.32 Removing Set IP ............ ........
iv Printing a Reduced or Enlarged Document ........... ... 4.20 Using Watermarks ................... .............. .......... ... 4.21 Using an Existing Watermar k ........................ ... 4.21 Creating a Watermar k ......... .............. .....
v Solving Network Printi ng Problems ................ ......... 6.6 General Problems ...... .............. ......... .............. 6.6 Windows Problems .............. .......... .............. .... 6.7 Clearing Paper Ja ms ................. .........
vi Appendi x C: S PECIFIC ATIONS Printer Specifications ........... ............... ......... ......... C.2 Paper Specifications ........ .............. .............. ......... C.3 Overview ........ .......... .............. .............. ......... C.
vii Safety Infor mation When u sing this m achine, the following sa fety pre cautions shoul d alway s be followe d. Safety During Ope ration In t his m anua l, th e fo llo win g im po rta nt s ym bo l.
viii CAUTION: Power Supply The socket -outlet shall be install ed near the product and shall be easily accessible. Ozone Safe ty This product generates ozone duri ng operation. Nor mal ly , the ozo ne lev el is s afe f or op er ato rs. If ozon e o dor m a y ap pear , ve ntila te th e roo m.
ix Posi tion s of Label s and Ha llmar ks fo r WARN ING and CAUT ION Lab els This machine has labels for W ARNING and CAUTION at the positions shown below . F or safety , please follow the instructions and handl e the machine as indicated. *This label i s stuck to hot sur faces.
x NOTICE Note to users i n the United States of America Notice: This equipm ent has been tested and fo und to comp ly with the limits for a C lass B digital device, pursua nt to Part 15 of the FC C Rules. The se li mits a re desi gned to provide r easonab le protecti on against harmful interfer ence in a resi dentia l instal lation.
1 I NTRODUCTION Congratulations on the purchas e of your printer! This chapter in cludes: • Special F eatures • Pri nter Compo nent s • Understand ing the C ontrol Pane l.
I NTROD UCTION 1. 2 Special Features Y our new printer is equipped with specia l features that impro ve the print quality , giving you a competitive edge. Y ou can: Print with excellent quality and high speed • Y ou can print at up to 1200 dpi effect ive output .
I NTRODU CTION 1. 3 1 Save time and mon ey • This prin ter allows you to use Toner Save mode to sav e toner . See page 4.11. • Y ou can print mult iple pages on one single sheet of paper to save pape r ( N-Up printing ). See page 4.15. • Preprin ted forms and letter heads can be printed on plain paper .
I NTROD UCTION 1. 4 Printer Components Front View Top Ou tpu t Tray (Face do wn) Control P anel Power Switch Tray1 (250-sheet paper feeder) Control Board Cover Option al Tr ay 2 (250-sheet p aper feed.
I NTRODU CTION 1. 5 1 Rear V iew USB P ort Paralle l Port Power Receptacle Control Board Cover (Open to instal l optional accessor ies.) Option al Tr ay2 Cabl e Conne ctor Network Port (BP-20N only) Rear Out put Tra y (Fac e up) Top O utpu t Tray (Fac e dow n) *The figure above shows a BP-20N.
I NTROD UCTION 1. 6 Understanding the Control Panel Online/Error a nd Toner Save LED s LED Descr iption If the Online/Error lights green, th e printer is ready to prin t. If the Online/Error light s red, the printer is ex perienci ng an error , such as jammed paper , no paper , open cover , or uninstalled toner cartridg e.
I NTRODU CTION 1. 7 1 Cancel button If you press the Cancel butto n for 0. 5 seco nd in R eady mode, this L ED ligh ts a nd t he T oner Save m ode is enab led . If you press this button once again, this LED turns off and the T oner Sa ve mode is disabled.
I NTROD UCTION 1. 8 Canceling print job Press this bu tton duri ng p rin ting. T he Online/Error LED bl inks while th e print job i s cleared from both the print er an d t he com put er , and th en the p rinte r ret urns to R eady mode. This may take some time dependin g on th e size of t he p ri nt job.
2 This chapter pro vides step b y step information on setting up your printer . This chapter in cludes: • Unpacking • Installing the Tone r Cartridge • Loading Pape r • Connecting a Printer Ca.
2. 2 S ETTING U P Y OUR P RINTER Unpacking 1 Remo ve the Printer and all accessories from the packing carton. Make sure that the printer has been pa cked with the foll ow ing ite ms : N OTES : • If any items are missing or damaged, no tify you r dealer immediat ely .
S ETTING U P Y OUR P RINTER 2. 3 2 Selecting a Lo cation Select a level , stab le place w ith ade quate sp ace for a ir circulation. Allow extra space for opening covers and tray(s). The area should be w ell-ventilated an d away from direct su nlig ht or sources of heat, cold, and humidity .
2. 4 S ETTING U P Y OUR P RINTER Installing the Toner Cartridge 1 Grasp the front cover and pull it toward you to open. N OTE : Becaus e the printer is very light, it may move when you use it ; for exam ple , when ope nin g/c los ing the tray or in stal lin g/ removing the toner cartridge.
S ETTING U P Y OUR P RINTER 2. 5 2 3 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge. N OTES : • T o prevent damage, do not ex pose the ton er cartridge to light for more t han a few min utes.
2. 6 S ETTING U P Y OUR P RINTER 5 Grasp the handle and insert the ca rtridge into the pr inter until it s naps into pla ce. 6 Close the front cover . Make sure that the cover is securely closed. N OTE : W h e n p r i n t i n g t e x t a t 5 % c o v e r a g e , y o u c a n e x p e c t a t o n e r cartridge li fe of appro ximately 5, 000 pages.
S ETTING U P Y OUR P RINTER 2. 7 2 Loading Pa per Y ou can load approx imately 250 sheets of pa per in the tra y . 1 Pull the tray out of the printer . 2 Prepar e a stack of pa per for lo ading by flex ing or fann ing the paper back and forth. Straighten the edges on a level surface.
2. 8 S ETTING U P Y OUR P RINTER Y ou can load pre viously printed pape r . The printe d side shoul d be fa cing up wit h an uncurl ed e dge o n to p. If yo u exp erie nce prob lem s wi th p aper fee d, t urn the pa per a ro und. Make sure that all f our corners are flat in the tra y .
S ETTING U P Y OUR P RINTER 2. 9 2 Changing the Paper Size in the Pape r Tray T o load longer sizes of paper , you need to adjust the paper guides to extend the paper tray . 1 Pressing and unlatc hing the guide lock, slide the paper length guide ou t completely to extend the paper tray to its full length.
2. 10 S ETTING U P Y OUR P RINTER 3 Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the sta ck. N OTES : • Do not push t he paper wid th guid e far eno ugh to cause the materials to warp.
S ETTING U P Y OUR P RINTER 2. 11 2 Connecting a Printer Cable For Local Printing T o print from your computer in a local environment, you need to connect your printer to the computer with either a parallel interface cable or a Universal Seri al Bus (USB) cable.
2. 12 S ETTING U P Y OUR P RINTER Using a USB Cable N OTE : Conn ecti ng t he print er to the USB por t o f th e com pu ter req uir es a cer tif ied USB cab le. Y ou will ne ed t o b uy a US B 2. 0 com plia nt cab le th at is with in 3 m in leng th. 1 Make sure that both the printer a nd the computer are turned off .
S ETTING U P Y OUR P RINTER 2. 13 2 For Network Printing Y ou can attach your BP20N printer to a network using an Ethernet cable (UTP cable with RJ.45 connector). 1 Make sure that both the printer a nd the computer are turned off . 2 Plug one end of the Ethernet cable into the Ethernet network port on the Printer .
2. 14 S ETTING U P Y OUR P RINTER Turning the Printer On 1 Plug the power cord into the p ower receptac le on the back of th e pri nter . 2 Plug the other end into a properly grounded AC outlet and turn on the printer usin g the power switc h.
S ETTING U P Y OUR P RINTER 2. 15 2 Printing a Demo Pa ge Print a demo pa ge to make sure that the printer is operating correctly . 1 Hold down the Cance l button for about 2 seconds to p rint a demo page. 2 A demo page show ing the printer’s features and capa bilities prints out.
2. 16 S ETTING U P Y OUR P RINTER Installing Printer Software The supplied CD-ROM c ontains Windows printing s oftware, DOS RCP , an on-line User’s Guide and Acrobat Reader to view the User’s Guide. If you are pri nting from Window s: Y ou can install t he following printer software using th e CD-ROM.
S ETTING U P Y OUR P RINTER 2. 17 2 Printer Driver Fea tures Y our printer drivers will support the following st andard featur es: • P aper source select ion • P aper size, or ientation and medi a type • number of copies The table below lists a general ov erview of features supported by your printer drivers.
2. 18 S ETTING U P Y OUR P RINTER Installing Printer Softw are in Windo ws Syst em Re qui rem ents V erify the following: • At least 32 MB (Windows 9x/Me), 64 MB (Windows 2000/NT), 128 MB ( W i n d o w s X P ) o r m o r e o f R A M i s i n s t a l l e d o n y o u r P C .
S ETTING U P Y OUR P RINTER 2. 19 2 If the installation win dow does no t appear , click Start and then Run . T y pe X: Setup.ex e , r epla cing “ X ” with the lette r which repres ents your drive and cli ck OK . 3 Cli ck Next . • If necessary , select a language from the drop-down list.
2. 20 S ETTING U P Y OUR P RINTER N OTES : If your pri nter is not alre ady connected to the computer , the foll ow ing win do w w ill a pp ea r . • After connecting the printer , click Next . • If you don ’ t want to c onn ect t he p rinte r at thi s tim e, cl ick Next , and No on the fol lowing sc reen.
S ETTING U P Y OUR P RINTER 2. 21 2 Custo m Instal lation Y ou can choose indivi dual components to install. 1 Make sure that the pr inter is co nnected t o your computer and powered on. 2 Insert th e suppl ied C D-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an inst allation windo w appear s .
2. 22 S ETTING U P Y OUR P RINTER 5 Select your printer and click Next . N OTES : If your pri nter is not alre ady connected to the computer , the foll ow ing win do w w ill a pp ea r .
S ETTING U P Y OUR P RINTER 2. 23 2 7 After the inst allation i s fini shed, a window asking you to pri nt a test page appea rs. If you choose to print a test page, select the checkbox and click Next . Otherwise, j ust cli ck Next and skip to step 9. 8 If the test pag e prints out correctly , cli ck Yes .
2. 24 S ETTING U P Y OUR P RINTER Installing Software for Network P rinting When you connect your printer t o a network, you must first configur e the TCP/IP settings for t he print er . After you have assigned and verifie d the TCP/IP settings, you are ready to install the software on each computer on the network.
S ETTING U P Y OUR P RINTER 2. 25 2 4 Select Typi cal ins talla tion for a net work print er . Cl ick Next . 5 The list of printers a vailable on th e network ap pears.
2. 26 S ETTING U P Y OUR P RINTER Custo m Instal lation Y ou can choose individual components to install and set a specific IP addres s. 1 Make sure that the p rinter is connected to y our network an d pow ered on. F or details abo ut connecting to the network , see page 2.
S ETTING U P Y OUR P RINTER 2. 27 2 5 The list of printers a vailable on th e network ap pears. Select the printer yo u wan t to install from the list and then click Next . • If you do not see your p rinter on t he list , clic k Update to refresh the list, or select Add TCP/IP Port to add y our printer to the network.
2. 28 S ETTING U P Y OUR P RINTER 6 Select the components to be installed and click Next . Aft er selecting the components, the following window appears. Y ou can also chang e the printer nam e, set the p rinter to be sha red on the netwo rk, set the pr inter as the defa ult printer , and change the port name of each pr inter .
S ETTING U P Y OUR P RINTER 2. 29 2 Reinstalling P rinter Software Y ou can reinstall the software if installati on fails. 1 Sta rt W in do ws. 2 From the Start menu select Programs or All Programs Æ B P 2 0 S e ri e s Æ Mai n t e na n c e . 3 Sel ec t Repair and cli c k Next .
2. 30 S ETTING U P Y OUR P RINTER Removing Printer Software 1 Sta rt W in do ws. 2 From the Start menu select Programs or All Programs Æ BP20 S e ri e s Æ Mai n t e na n c e . 3 Sel ec t Remove and then click Next . Then you will see a component list so that you can rem ove any of them indi vidu ally .
S ETTING U P Y OUR P RINTER 2. 31 2 Using the Set IP (BP20N only) The Set IP can detect printers i n the sa me network a nd displ ay the network information . In addition, this application can configure the network information of the printer that has own network interface ca rd.
2. 32 S ETTING U P Y OUR P RINTER Reinstalling Set IP 1 Sta rt W in do ws. 2 From the Start menu select Programs or All Programs Æ BP20 S e ri e s Æ Mai n t e na n c e . 3 Sel ec t Repair and then click Next . 4 Che ck Set IP and then click Next . 5 When reinstallat ion is complet ed, click Fini sh .
S ETTING U P Y OUR P RINTER 2. 33 2 To Use Set IP 1 F r o m t h e Start m en u , s e l e c t B P 20 S e ri e s in Prog rams , a nd c lic k Set IP . 2 Click to find printer on the loca l network, or click and type the printe r’s MAC address. N OTE : T o co nfirm the MAC address, s ee the NETWORK PRINTE R CARD TE ST PAGE.
2. 34 S ETTING U P Y OUR P RINTER M EMO.
3 This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best pri nt quality .
U SING P RIN T M ATERIALS 3. 2 Choosing Paper and Other Materials Y ou can pr int on a variety of print materials, su ch as p lain paper , envelopes, labels, transparencies, and so on. See “Paper Specifications” on page C.3. T o get the best possible pr int quality , use only high-quality copier-grade paper .
U SING P RINT M ATERIALS 3. 3 3 Size s an d C apa citi es Size Input Source/Cap acity *a *a Depending on paper thickne ss, th e ma ximum capacit y may be r educed.
U SING P RIN T M ATERIALS 3. 4 Guidelines f or Pape r an d Specia l Materials When selecting or loading paper , envelo pes, or other special materials, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkl ed, or torn paper can cause pap er jams and poor print quality .
U SING P RINT M ATERIALS 3. 5 3 Selecting the Output Location The printer has tw o output locations; the rear output tray and the top output tray . T o use the top output tray , be sure th at the rear output tray is closed. T o use the rear output tray , open it.
U SING P RIN T M ATERIALS 3. 6 Printing to the Rear Ou tput Tray (Fa ce up ) The pr inter al ways prints to t he re ar output tray if it is ope n. Paper comes out of the printer face-up, and each time a sheet of paper comes out, it falls down from the printer .
U SING P RINT M ATERIALS 3. 7 3 2 If you do not want to use the rear output tra y , close the tray . The pages w ill stack on the top outp ut tray . Loading Pa per Proper pape r loading helps prevent pap er jams and ensure trouble-free printing. Do not remove the paper tray while a job is printing.
U SING P RIN T M ATERIALS 3. 8 Usin g Tray 1 or the Option al T ray2 T ray1 and the op tional T r ay2 can hold up to 250 sheets of paper . See “Sizes and Capa cities” on page 3.3 for acceptable p aper size and capaciti es of each tray . Load a stack of pap er into the tray and print.
U SING P RINT M ATERIALS 3. 9 3 • Load only one siz e of print material at a time in the Multi- Purpose T r ay . • T o prevent paper jams, do not a dd paper wh en there is still paper in th e Mul ti-Pur pos e T r ay . This also ap plies to othe r types of print materi als.
U SING P RIN T M ATERIALS 3. 10 3 Prepar e a stack of pa per for lo ading by flex ing or fann ing the paper back and forth. Straighten the edges on a level surface. 4 Place paper on the centre of the tray with the pr int side face up . P ay attention to the paper limit mark on the left inside wall of the tray .
U SING P RINT M ATERIALS 3. 11 3 5 Sli de th e pa per wi dth guide and adju st it agai nst the st ack of print material wi thout bending. N OTE : Y our p rinte r c ann ot au tom atic ally de tect the si ze of pap er load ed in t he M ul ti-P urpo se T ray .
U SING P RIN T M ATERIALS 3. 12 Using the Manua l Feed Mode If you select Manual Feed in the Source op tion w hen chang ing prin t se ttin gs, you can m anu ally load a sh eet of pr int mate rial in t he Multi -Purp ose T ray . Man ually lo adi ng pape r can b e help ful wh en yo u want to check the pri nt quali ty after each pa ge is printed .
U SING P RINT M ATERIALS 3. 13 3 3 Open the rear output tray . 4 When you print a document, y ou must select Manual Fee d for Source from the software application, and then select the correct paper si ze and type. 5 Press the Cancel button on the printer to start feeding.
U SING P RIN T M ATERIALS 3. 14 Printing on Envelopes 1 Open the Multi-Purpose T r ay and unfold the extender to its full-length position. 2 Open the rear output tray .
U SING P RINT M ATERIALS 3. 15 3 3 Flex or fan the edge of the envelope stack to separate the pages before load ing. 4 Load the envelopes onto the Multi-Purpose T r ay with the flap side do wn . The stam p area i s on the left side and the end of the envelope with the stamp area enters th e tray first .
U SING P RIN T M ATERIALS 3. 16 6 When you print on envelopes, select the appropr iate pape r source, type, and size in the software applicat ion. For details, see page 4.
U SING P RINT M ATERIALS 3. 17 3 Printing on Labels 1 Open the Multi-Purpose T r ay and the rear output tray . 2 Load labels with the print side up . Guidelines • Only use labels recommended f or laser printers. • V erify that the labels’ adhesive material can t olerat e fusing temper ature of 205°C ( 400°F) f or 0.
U SING P RIN T M ATERIALS 3. 18 3 Adjust the guide to fit the width of the sheet of labels. 4 When you print on la bels, select the appropr iate paper source, type, and size in the software applicat ion. For details, see page 4. 6. 5 After printing, close the Multi-Purpose T ray and the rear output tray .
U SING P RINT M ATERIALS 3. 19 3 Printing on Transpar encies 1 Open the Multi-Purpose T r ay and the rear output tray . 2 Load t ransparencies with the print side up , and the top with the adhe sive strip e ntering the printer first . Guidelines • Only use transparencies recommended for use in laser printers.
U SING P RIN T M ATERIALS 3. 20 3 Adjust the guide to fit the width of the transparencies. 4 When you print on transparencies, select the approp riate paper source, type, and size in the software application. For details, see page 4. 6. 5 After printing, close the Multi-Purpose T ray and the rear output tray .
U SING P RINT M ATERIALS 3. 21 3 Printing on Card Stock or Custom-sized Materials Postcards, 3.5 by 5.83 in. (ind ex) cards and othe r custom-sized material s can be printed wi th your printe r . The minimum size is 76 by 127 mm (3 by 5 in.) and the maxi mum size is 216 by 356 mm (8.
U SING P RIN T M ATERIALS 3. 22 3 Adjust the guide to fit the width of the material stack. 4 When you print, select the appr opriate pap er source, type, and size in the software ap plication.
U SING P RINT M ATERIALS 3. 23 3 Printing on Prep rinted Paper Preprinted pa per is paper tha t has some typ e of printing placed on it before it is sent through the printer (paper that has a preprinted logo at the top of the pa ge, for example). 1 Load letterhead into the tra y you want to use, as shown in the figures below.
U SING P RIN T M ATERIALS 3. 24 2 When you print, select the appr opriate pap er source, type, and size in the software ap plication. F or details , see page 4.
4 P RINTING T ASKS This chapter explains how to print your document s in Windows and h ow to us e the pr int settings . This chapter include s: • Pri nting a Docu ment in Win dow s • Prin ter Se t.
P RINTING T ASKS 4.2 Printing a D ocument in Windows The following procedure describes th e general steps required for printing from various Windows ap plications. The exact st eps for printing a doc ument may vary depending on the ap plication pro gr am you are usi ng.
P RINTING T ASKS 4.3 4 Cancelling a Pr int Job There are two ways to cancel a print job. To stop a pri nt job fro m the control pan el: Press the Cancel button on the control panel. The printer will finish printing the pag e that is moving through the printer an d delete the rest of the print job.
P RINTING T ASKS 4.4 Printer Settings Y ou c a n u s e the BP20 S e r i es PCL6 p r int e r prop e r t i es window , which al lows you t o access all of th e printer options you need when using your machine. When the printer properties are displayed, you can review an d change w hatever settings a re needed for your print job.
P RINTING T ASKS 4.5 4 Layout tab The Layout tab provides options to adj ust how the document appears on the pr inted page. T he Layout Op tions includes Multiple Pages per Sid e and Poster . See page 4.2 for more information on acce ssing printer proper ties.
P RINTING T ASKS 4.6 Paper Tab Use the following options for paper handling. See page 4.2 for mor e in fo rm at ion abo ut a cc es sin g p rin te r pro p er tie s. Click the Paper tab to access many paper proper ties. Property De scri ption Copies Co pies allows you to choose the number of copi es to b e p rin ted.
P RINTING T ASKS 4.7 4 Source Make sure that Source is s et to t he appropriate p aper tr ay . Use the Manual Feed source when prin ting to speci al material . Y ou need to load one sheet at a t ime into the Mu ltipurpose tr ay . See page 3.12. If you install an optional T r ay 2 and set the T ray 2 in prin ter properti es (see page B.
P RINTING T ASKS 4.8 Graphics Tab Use the following opt ions to adjust the print qua lity for your specific printing need s. See page 4.2 for more information a bout accessing printer properties . Click the Graphics tab to display the properti es shown below.
P RINTING T ASKS 4.9 4 Toner Save Mode Selec ting this opti on ext ends t he l ife of you r toner cartridge and reduces your co st per page w ithou t a signif icant r educt ion in th e print q ual ity .
P RINTING T ASKS 4.10 Advance d Options (continued) Property Descrip tion 4 • Print as Graphics : When th is opti on is sel ected, th e driv er down loads an y fonts as graphics. When printing documents with high gr aphic content and re lativ ely few T rue T ype fo nts , printing performance (sp eed) may be enhanc ed in this s etting .
P RINTING T ASKS 4.11 4 Using the To ner Save Mode T oner Save mode allows the p rinter to use less toner on each page. Using t his mode w ill extend the life of your toner cartridge and reduce your cost per p age, but wil l reduce the p rint quality .
P RINTING T ASKS 4.12 Extras Tab See pa ge 4 .2 for mo re info rm a tion ab out ac ces sin g prin t er properties. Click the Extras tab to acces s the following features: Option Description Watermark Y ou can cre ate a backgroun d image of tex t to print on each page of your docu ment.
P RINTING T ASKS 4.13 4 About Tab Use the About tab to display the copyright notice a nd the version number of the driver . See page 4. 2 for more information about accessing p rinter properti es. Printer Tab If you access printer pr operties through the Printers fold e r , yo u can view the Printer tab.
P RINTING T ASKS 4.14 Usin g a Favo rite Sett ing The Favorites option, av ailable on each tab, except for the Abou t tab, allows you t o save the current properties settings f or future use. T o save a F avorites item: 1 Change the setting s on each tab, as needed.
P RINTING T ASKS 4.15 4 Printing Multiple Pages on One Sheet of Paper Y ou can sel ect the number of pa ges to prin t on a single sheet of paper . T o print more tha n one page per sheet , the pages are reduced in size and ar ranged in the order you specify .
P RINTING T ASKS 4.16 4 Select the pa ge order on the Pa ge Or der drop-down list, if necessary . Check Print Page Border to print a border around ea ch page on the sheet. N OTE : Page Orde r and Print Page Border are enabled onl y when the numb er of pag es per si de is 2, 4, 6, 9, o r 16.
P RINTING T ASKS 4.17 4 2 From the Layout tab, select Poster on the Type dro p- down list. N OTE : This f eatu re is no t availa ble wh en you sele ct Fit to Page or Reduce/E nlarge from the Paper tab. 3 Configure the poster option: Y ou can select the page layout from 2x2 , 3x3 , 4x4 , or Custom .
P RINTING T ASKS 4.18 Specify an overlap in millimeters or inches to make i t easier to reconstruct the res ulting poster . 4 Click th e Pap er tab and select th e paper source, size, and type. 5 Click OK and print the document . Y ou can com plete the poster by pasting the shee ts together .
P RINTING T ASKS 4.19 4 Fitting Your Documen t to a Selected Paper Size Y ou can s cale your print job to any pap er size re gardless of the original document size. This can be useful when you w ant to check the fine details on a sm all document. 1 T o chan ge the print s etti ngs f rom y our soft wa re appl icati on, access prin ter properties.
P RINTING T ASKS 4.20 Printin g a Reduced or Enlarged Document Y ou can chan ge the size of a pa ge’s content to appear larger or smaller on the prin ted page. 1 T o chan ge the print s etti ngs f rom y our soft wa re appl icati on, access prin ter properties.
P RINTING T ASKS 4.21 4 Using Wa termarks The W ater mark opti on a llow s y ou t o pr in t te xt o ver an exis tin g document. For example, you ma y want to have large gra y letters reading “DRAF T” or “CONF IDENTIAL ” printed d iagonally acr oss the first page or all of the pages of a document.
P RINTING T ASKS 4.22 Creating a Watermark 1 T o chan ge the print s etti ngs f rom y our soft wa re appl icati on, access prin ter properties. See pa ge 4.2. 2 Click the Extras tab an d click Edit in the Watermark section. The Edit W atermark window app ears.
P RINTING T ASKS 4.23 4 Editing a Watermark 1 T o chan ge the print s etti ngs f rom y our soft wa re appl icati on, access prin ter properties. See pa ge 4.2. 2 Click the Extras tab an d click Edit in the Watermark section. The Edit W atermark window appears.
P RINTING T ASKS 4.24 Usin g Overla ys What is an Overlay? An ov erlay is tex t and/ or im age s stored on the computer hard disk drive (HDD) a s a spe cial file format that can be pr inted o n any document. Overlays a re often used to take the place of preprinted forms a nd letterhead pap er .
P RINTING T ASKS 4.25 4 4 In the Edit Overlay window , click Create Overlay . 5 In the Create Overlay window , type a name of up to eight characte rs in the File name box. Select t he destination path, if necessary . (The defau lt is C:For mover). 6 Click Save .
P RINTING T ASKS 4.26 Using a Page Overlay After an overlay has been created, it is ready to be pr inted with your document. T o print an overlay with a document: 1 Create or open the docum ent you want to print. 2 T o chan ge the print s etti ngs f rom y our soft wa re appl icati on, access prin ter properties.
P RINTING T ASKS 4.27 4 6 If necessary , click Confirm Page Overlay When Printing . When this box is checked, a message wi ndow appears each ti me you submit a docum ent for printing, asking you to confirm your wish to print an over lay on the document.
P RINTING T ASKS 4.28 Deleting a Pa ge Overlay Y ou can delete page overlays that you no longer use. 1 In the printer properties w indow, click the Extras tab. 2 Click Edit in the Overlay s ection. 3 Select the overlay you want to delete from the Overlay List box.
P RINTING T ASKS 4.29 4 Using the Status Monitor If an error occurs while printing, the Status Monitor window appears, showin g the error . N OTE s: • The Status Monit or pro gram can only be used if you co nnect the print er to you r computer with the US B cable, o r on the netw ork.
P RINTING T ASKS 4.30 6 If the test pag e prints out correctly , cli ck Yes . If not, click No to reprint it. 7 When the instal lation is c ompleted, click Fini sh . Reinstall ing S tatus M onito r 1 From the Start menu, select Programs . 2 Se l ect BP20 S e r i e s , a nd t hen M a i n t e n a n c e .
P RINTING T ASKS 4.31 4 Opening the Troublesho oting Guide Double click the Status monitor icon on the Windows task bar . Or , From the Start menu, select Programs or All Pro grams Æ B P 2 0 S e r i e s Æ T r ou b l esh o oting gui d e .
P RINTING T ASKS 4.32 Setting Up a L ocally S hared Printer Locally-Sh ared Print er Y ou can con nect the printer directl y to a selected computer , which is called the “h ost computer ” on the network. The printer can then be shared by other users on the net work through a Windows 9x/Me/XP/NT 4.
P RINTING T ASKS 4.33 4 In Windows NT 4.0/2000/XP Setting Up the Host Computer 1 Start Windows. 2 F or Windows NT 4.0/2000, select Settings , an d Printers from the Sta rt menu. F or Windows XP , select Printers and Fa xes from the Sta rt menu. 3 Double-click y our printer icon.
P RINTING T ASKS 4.34 M EMO.
5 This chapter provides suggestions for high-qual ity and economical printing and informa tion for mainta ining the toner cartri dge and the printer . This chapter in cludes: • Maintai ning the T on.
M AINTAINING Y OUR PRINTER 5. 2 Maintaining the Toner C artridge Tone r cartridge st orage T o get the max imum results from the toner cartridg e, keep the following guid elines in mind. • Do not remo ve the toner cartridge from i ts package unti l ready for use.
M AINTAINING Y OUR PRINTER 5. 3 5 Re dist ri bu ting T one r When toner is low , faded or ligh t areas may appear on a printed page. Y ou ma y be able to tempor ar ily impro ve the print quali ty b y redi strib uting the tone r . The fo llow ing p ro cedur es m ay all ow you to finish the current pri nt job bef ore replacin g the to ner cartridge.
M AINTAINING Y OUR PRINTER 5. 4 3 Gently shake the toner cartridge from si de to side five or six times to redistribu te the toner . N OTE : If tone r gets on y our c lothing , wipe it off wi th a dry cl oth and was h clo thin g in co ld wate r . Hot wate r sets tone r into fabri c.
M AINTAINING Y OUR PRINTER 5. 5 5 Replacing the To ner Cartri dge If the print remains li ght after redistributi ng the toner (see page 5.3), re place the toner ca rtridge. Remov e the old cartridge and inst all a new toner cartridge. See “Installing the T oner Cartridge” on page 2.
M AINTAINING Y OUR PRINTER 5. 6 2 Open the front cover . Pull the toner cartridge and remove it from the printer . 3 With a dry , lint-free cloth , wipe away an y dust an d spilled toner from the toner cartridge ar ea and the toner cart ridge cavity .
M AINTAINING Y OUR PRINTER 5. 7 5 5 Reinsert the toner cartridge and close the cover . Ma ke sure that the cover is securely closed. If it is not fir mly cl osed, printing errors may occur when you print. 6 Plu g in the power cord , a nd tur n th e pri nte r on .
M AINTAINING Y OUR PRINTER 5. 8 3 Y our printer aut omatically pi cks up a sheet of pap er from the tray and prints out a cleaning sheet wi th dust or toner particles on it. N OTE : The cartri dge cleaning pro cess takes some t ime. T o stop the proce ss, tur n the power of f .
6 This chapte r provides hel pful information f or what to do if you encounter an error while using y our printer . This chapter in cludes: • Troubleshootin g Checklist • Solving Ge neral Printing.
S OLVIN G PROBLEMS 6. 2 Troubleshooting Checklist If the printer is not working properly , perform the series of checks in the l ist below. If the printer fa ils to ad equately pas s a checklist item, f ollow the corresponding troubleshootin g suggestions.
S OLVIN G PRO BLEM S 6. 3 6 Solv ing Genera l Pri nting Probl ems For problems with the operation of y our printer , refer to the following ta ble for suggested solutions. Problem Possib le Cause Solution The printer does no t prin t. The pr inter is not receivi ng power .
S OLVIN G PROBLEMS 6. 4 P ape r do es n ot feed into the printer . Paper has not been loaded c orrect ly . Remove paper from the tray and reload it correc tly . Ther e is t oo m uch pa per in the pape r t ray . Remove excess paper from the tray . The paper is too thick.
S OLVIN G PRO BLEM S 6. 5 6 A TTENTION : If you have any pr inting pro blem after yo ur pri nte r prin ts ab out 60, 000 pages, you must contact the customer se rvice to r eplace the t ransfer roller . The pri nt er prints, but the text is wrong, garbled, or incom plete .
S OLVIN G PROBLEMS 6. 6 Solving N etwork Printing Pro blems General Pro blems Problem Solu tion S yste m do es n ot funct ion with so me w ron g values entered by mistake while configuring. Possibly the parameters in the network card are corrupted. Restart the system and set to factory defa ults.
S OLVIN G PRO BLEM S 6. 7 6 Windows Pr oblems Problem Solut ion The test page is not printed. T urn off the printer , then turn it back on. Set IP is unable to automatically detect printers . 1. Check LAN cab le is connected to the pr inters. • Check LAN cable is connecte d to the pri nters you rs el f .
S OLVIN G PROBLEMS 6. 8 Clearing Paper J ams Occasionally , paper can jam du ring a print job. Some cau ses include: • The tray i s loaded improperly or overf illed. • The tray has been pulled out during a p rint job. • The front cover has been opened during a print job.
S OLVIN G PRO BLEM S 6. 9 6 2 R emov e any mi sfed paper b y pulling i t out by t he visible e dge. Mak e sure that all of th e paper is properl y aligned in th e tr ay .
S OLVIN G PROBLEMS 6. 10 In the Optional Tray2 1 Pull the optional T ray2 out of the printer . 2 If you see the jammed paper , remove the paper from the tray .
S OLVIN G PRO BLEM S 6. 11 6 3 If you cannot find the jammed paper in T ray2, pull T r ay1 half way out of the printer , and remove the paper . 4 Sli de the t r ays bac k i nto the p ri nter . Op en an d cl ose the front cove r . Printing can now be resume d.
S OLVIN G PROBLEMS 6. 12 Around the Toner C artridge 1 Open and close the front cover , and the ja mmed pa per aut oma tic all y ex its th e pr int er . If not, continue to Step 2. 2 Open the front cover and remove the toner cartridge. N OTE : T o prevent damage to th e toner c artridge, do not exp ose it to light for more than a f ew minutes.
S OLVIN G PRO BLEM S 6. 13 6 4 Check that there is no other paper in the printer . 5 Reinstall the toner cartridge, and then close the front cover . Printing can now be resumed. In the Paper Exit Area 1 If a long portion of the paper is visible, pull it straight out.
S OLVIN G PROBLEMS 6. 14 3 Loosen the paper if it is caught in the feed rollers. Then gently pull the paper out. 4 Close the rear outp ut tray . 5 Open and close the front cover .
S OLVIN G PRO BLEM S 6. 15 6 3 From the Orientation option of the Layout tab, set the Rotate option to 90º . 4 Click OK to start pri nting. Tips for A voi din g Pa per J ams By selecting th e correct pape r types, most pap er jams can be avoided. If a paper jam occurs, follow the step s outlined in “C lea rin g Pape r J ams ” o n pa ge 6.
S OLVIN G PROBLEMS 6. 16 Solving P rint Quality Problems If the inside of the printer is dirty , or paper is improperly loaded, print quality maybe red uced. See the table belo w to troubleshoot the problem. Problem Solu tion Light or f aded prin t If a v ertic al whit e stre ak or fa ded area a ppear s on th e page: • The toner supply is low.
S OLVIN G PRO BLEM S 6. 17 6 Vertical lines If bla ck vert ical streaks appear o n the pa ge: • The dr um inside the toner cartridge has probably be en scratched. Install a new toner cartr idge. Gray backgroun d If the amount of ba ckground shading becom es unacceptable, the procedures below may fix the p roblem.
S OLVIN G PROBLEMS 6. 18 Backgrou nd scatter Background scatter results fro m bits of to ner distribute d on the printed page. • The pape r may be too dam p. T ry printing wi th a different batch of paper . Do not open packages o f paper until necessary so that the pa per do es not absorb too m uch moisture.
S OLVIN G PRO BLEM S 6. 19 6 Wrinkles or creases Ensure that the paper is loaded properl y . • Chec k the pape r ty pe a nd qua lit y . See “ P aper S pec ific atio ns” on page C.3. • Open the rear cover and try pr inting to the rear outp ut tray (face-up).
S OLVIN G PROBLEMS 6. 20 Hor izon tal s trip es If horizontally aligned black streaks or smears appear: • The tone r cartridge may be installe d improp erly . R emove the cartridge and rei nsert . • The toner cartridge may be defective. Install a new toner cartridge .
S OLVIN G PRO BLEM S 6. 21 6 Troubleshooting Error Messages When the printer experiences an error , the control panel will indicate an e rror messa ge with the indicator ligh ts. Find the light pattern b elow that mat ches the p rinter light pattern and follo w the solutions to clear th e error .
S OLVIN G PROBLEMS 6. 22 Common Windows Problems N OTE : Re fer to the Mi crosoft Win dows 9x/M e/NT 4.0/ 2000/XP User’ s Guide that came with your PC for further information on Windows error messages. Online/ Error LED blinks orange The tone r cartridge is empty .
A While your printer is prima rily a Windows printer , you can also print from a DOS software Pr ogramme using the R emote Control P anel utility provi ded in the supplied sof twa re C D-RO M.
P RINTING F ROM DOS A PP LICA T ION S A. 2 About the Remote Control Panel DOS users have access to many printer features through specific DOS pr inter drivers; howeve r , many so ftware manu facture s do n ot develop p rinter drive rs for their software programme s.
P RINT I NG F ROM DOS A PPLICATIONS A. 3 A 5 Check Remote Contro l Panel and th en cl ick Next . 6 Whe n th e i nst al lat io n is c omp le te d, c lic k Fini sh . Reinstalling Rem ote Co ntrol Panel 1 Sta rt W in do ws. 2 From the Start m e nu, s e l e ct BP20 S e ri e s in Programs and click Maintenance .
P RINTING F ROM DOS A PP LICA T ION S A. 4 Selecting Print Settings Y ou can u se this Remote C ontr ol Panel to sele ct print se ttin gs that may not be av ailab le on some DOS Programm es.
P RINT I NG F ROM DOS A PPLICATIONS A. 5 A Using the Remo te Control Pa nel Tabs The R emote Control P anel allows yo u to access the foll owing features: Print ing Tab In this tab, you can configure gener al settings for printing. • Paper Size sets the paper size.
P RINTING F ROM DOS A PP LICA T ION S A. 6 Config Tab Y ou can configure various printer features. • Emulation selects the e mulation for printing a document. The factory def ault i s Auto . • Power Save determ ines th e length of time the printer w ait s after a job is pri nted before it goes to a reduced power stat e.
P RINT I NG F ROM DOS A PPLICATIONS A. 7 A Job Tab Y ou can se t options for improving the qual ity of your print job. • Toner De nsity determines the toner density of the page. The default value is Medium . • Paper Type prov id es th e pr int er w i th in fo rm at ion ab out th e ty pe of pa per t o be use d fo r a p rint jo b.
P RINTING F ROM DOS A PP LICA T ION S A. 8 Test Ta b This tab allows you to pr int a reside nt page to tes t your printer ’s performance. • Self Test prints a configuration sheet. A list of the user default settings and the amount of printer memory availa ble prints.
P RINT I NG F ROM DOS A PPLICATIONS A. 9 A PCL Tab In this tab, you can configure various settings for PCL emulation. • Typeface allows you to select t he desired typeface. This setting is i gnore d wh en the sof twa re appl icat ion specif ies a fon t.
P RINTING F ROM DOS A PP LICA T ION S A. 10 M EMO.
B Y o ur p rin te r is a ful l-f eatu re d la ser pr int er that h as been optimised to meet most of your printing needs. Recognizing that each user may have different requirements, howev er , Ricoh makes several options available to enhance the printer ’s capabilities.
I NST AL LI NG P RINTER O PTIO NS B. 2 Precautions When Installing Print er Options DISCONN ECT THE POWER CORD: Never remove the printer control b oard while the p rinter is plugged in . T o avoid the possi bility of an electri cal shock, a lways disconnect the power cord when ins talling or removing ANY internal or external printer opti on.
I NSTALLING P RINT ER O PTIONS B. 3 B Instal ling M emory Additional printer memory is provi ded on DIMM(Dual In-line Memory Mo dule). 1 T urn the printer power off and unplug all cables from the printer . 2 Re move the two screws on the back of the printer .
I NST AL LI NG P RINTER O PTIO NS B. 4 4 Locate the memory DIMM slot (the upper slot) on the control b oard. 5 Hold the memory DIM M so that the notch and the connection point are aligned with the slot as shown, and ins ert it a ll th e way int o th e u pper sl ot.
I NSTALLING P RINT ER O PTIONS B. 5 B 7 Tighten the two screw s. 8 Reconnect the power cord and printer cable, and turn the printer on ..
I NST AL LI NG P RINTER O PTIO NS B. 6 Removing the M emory 1 F ollow steps 1 thr ough 3 on page B.3 to access the control board. 2 Push the clips at each end of the connector slot away from the DI MM. 3 Pla ce th e D IMM in i ts o rig ina l p acka gi ng o r wrap it w ith paper and s tore it in a box.
I NSTALLING P RINT ER O PTIONS B. 7 B Install ing an Optiona l Paper Tra y Y ou can increa se the p aper handling capac ity of your pr inter by installing an optional T r ay2. The optional paper tray consists of two components; the supp ort unit and the paper tray .
I NST AL LI NG P RINTER O PTIO NS B. 8 4 Align the printer with the sup port unit and lowe r it into place on the tabs. 5 Plug the cable into the conn ector on the back of the printer . 6 Load pape r in T ray2. F or in for ma tion about l oad ing pape r in the tray , see page 2.
C This chapter in cludes: • Printer Spec ifications • Paper Specifications S PECIFICATIONS.
S PECIFICATIONS C. 2 Printer Specifications * Print speed will be affected by Operating system used, comput ing perf ormance, app licati on software, connecting method, m edia type, media size and job com plexity.
S PECIFICATIONS C. 3 C Paper Specifi cations Overview Y our printer a ccepts a variety of print material s, such as cut- sheet paper (including up to 100% recycled fibe r content paper), envelopes, labe ls, transparencies, and cust om-size paper .
S PECIFICATIONS C. 4 Supported Sizes of Paper N OTE : Y ou may experi ence jams when using print materi als with a length o f less t han 127 mm (5.0 in.). F o r optimum p erformance , ensure that y ou are storing and hand ling the paper correct ly . Please refer to “Printer and Paper Stor age Environment” on page C.
S PECIFICATIONS C. 5 C Guidelines for Using Paper For the best result, use conventional 75 g/m 2 (20 lb ) pa p er . Ensure that the paper is of good q uality , and free of cuts, nicks, tears, spots, l oose particles , dust, wrinkles, voids, and cur led or bent edges.
S PECIFICATIONS C. 6 Paper Specific ations Paper Outpu t Capacity Category Sp ecificati ons Aci d Cont ent 5.5 ~ 8.0 pH Calip er 0.094 ~ 0. 18 m m (3 .0 ~ 7.0 mil s) Cur l in Re am Flat wi thin 5 mm (0.02 in. ) Cut E dge Co ndit ions Cut with sharp blades with no vi sible fray .
S PECIFICATIONS C. 7 C Printer and Pape r Storage Envir onment Pa per storage environment conditions directly a ffect the feed operation. Ideally , the printer and paper storage environment should be at or ne ar roo m tem perature, and not too dry or humid.
S PECIFICATIONS C. 8 Envelopes Env elope construction is cri tical. En velope fold lines c an vary considerably , not only between manufacturer s, but also withi n a box from the same manufacturer . Succ essful printing on envelopes depends upon the quality of the envelopes.
S PECIFICATIONS C. 9 C Envelop es wi th D ouble Si de Seam s Double side-seam construction ha s vertical sea ms at bot h ends of the envelope r ather than diagonal seams. This style may be more likely to wr inkle. Be sure the seam exte nds all the way to the corner of the envelope as illustr ated below .
S PECIFICATIONS C. 10 Labels N OTES : • T o a void damagi ng the prin ter , use only l abels recommen ded for las er pr inte rs. • T o prev ent serio us jams, alw ays use th e Multi-Purpo se T ray to print labels and alwa ys use the rear output tray .
C canceling print 4.3 card stock, pri nt 3.21 cleaning sheet, print 5.7 components 1.4 configuration page, p rint 5.8 connect parallel 2.11 power cord 2.14 USB 2.12 control panel,use 1.6 custom-sized m aterial s, print 3.21 D demo page, prin t 2.15 E envelopes, print 3.
print 4.6 paper source, set 4.7 paper type, set print 4.7 parallel cable, connect 2.11 poster printing 4.16 preprinted paper, print 3.23 print cleaning sheet 5.7 configuration page 5.8 demo page 2.15 print order, set 4.13 print qual ity problems 6.16 print qual ity problems, solv e 6.
GB G144-8650 BP20N/BP20 User’ s Guide.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) BP20 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) BP20 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) BP20 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) BP20 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) BP20 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) BP20 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) BP20 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) BP20 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
